InterContinental San Diego

United States , San Diego - CA
San Diego, 901 Bayfront Court
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100 reviews shown

6/10

Pleasant

18 Mar 2026

Sharon

We had a nice average overall stay. A few things that hindered a better rating were as follows ; pool was very small and shallow for a large hotel. When we arrived the shower in our room would not turn on. Maintenance came quickly to look at it and was able to turn the knob and get it working . For some reasons the knob was stuck and very hard to turn. Then the following evening after a long day out we were not able to shower as there was no hot water . It was warm to cool only which was not very relaxing after a long day . The shower temperature was fine and had heat the next morning. The TV did not have chrome cast so could not watch Netflix . The front desk agent who answered our phone call regarding parking taxes could not answer and needed to find out and call us back .. it could have possibly been someone in training but having said that the question was simple . “ is self -part at $57 include tax or not and what is the tax % for Sam Diego ?”. Hope this review helps with your improvements

Friends

10/10

Exceptional

16 Mar 2026

Andrea

Property is located well amongst shops

Family

6/10

Pleasant

09 Mar 2026

MARISA

I paid for a marina view. I got another hotel view and if you stand to the far right of the window you saw some marina. Poor advertisement of marina view.

Partner

10/10

Exceptional

09 Mar 2026

Briggitte

The hotel was fabulous! And, centrally located.

Friends_and_family Family

10/10

Exceptional

09 Mar 2026

juan

Great location and service

Partner

10/10

Exceptional

08 Mar 2026

Zohrab

Nice modern hotel

10/10

Exceptional

22 Feb 2026

Ken

Fantastic hotel and staff

6/10

Pleasant

21 Feb 2026

Matthew

Just ok hotel for an intercontinental. Nothing special. San Diego is pretty run down city. Lots of vacant buildings and homeless around. Good for Midway Museum but not great food options in easy walking distance.

8/10

Excellent

17 Feb 2026

Daniel

Breakfast Buffet was expensive but overall hotel was Exceptional.

10/10

Exceptional

14 Feb 2026

Tamilyn

clean, comfortable, quiet.
great food at the restaurants

Leisure Self

10/10

Exceptional

12 Feb 2026

Tamilyn

Comfortable room. Amazing staff. Beautiful bar and restaurants with great food

Leisure Self

10/10

Exceptional

11 Feb 2026

Rafael

Great location and excellent views!!

Leisure Family

10/10

Exceptional

06 Feb 2026

VAIBHAVI V

Location is awesome
Hotel is good too

8/10

Excellent

14 Jan 2026

Andrey

Breakfast is nothing special. Staff is laid back and not very helpful

10/10

Exceptional

14 Jan 2026

Troy

Great room and great view. Service from staff was fantastic. Great location as well

10/10

Exceptional

07 Jan 2026

Dongxuan

Great service

Leisure Partner

10/10

Exceptional

04 Jan 2026

Someh

Amazing stay! The rooms are immaculate. The food was extraordinary. We ate at Garibaldis and that food was also incredible. Staying here again for sure

Leisure Partner

10/10

Exceptional

04 Jan 2026

Peter

Beautiful restaurant in a top notch hotel, the food was buffet style but very high quality and delicious. We will visit this hotel again. Pay for breakfast in advance with booking, much cheaper.

Leisure Family

10/10

Exceptional

04 Jan 2026

Adam

Extremely clean property and friendly staff.

Leisure Family_with_children

8/10

Excellent

01 Jan 2026

RAFAEL

La ubicación y el estado de

10/10

Exceptional

01 Jan 2026

Yunjie

Good

2/10

Poor

30 Dec 2025

Hyun

This hotel used to be great, but this time around the bed was unclean. Also, extremely loud noises and music were playing throughout the night. We tried to contact Management, and we never heard back.

Family_with_children

10/10

Exceptional

30 Dec 2025

Sean

Great room overlooking the Midway aircraft carrier. Great location and friendly staff. Clean and well appointed room. If there was 1 downside it was the surprise charge for early check-in, even as an IHG member. Weeks before arriving, I exchanged several emails with the front desk manager, during which I explained we would arrive early and would like to check-in early. She told me she made of an “early check-in request” note on our reservation but not once during our email exchanges was I informed of an early check-in charge. Good customer service requires that you set expectations appropriately. Had we been informed of this charge, we would have expected it and made other arrangements to stay on our cruise ship until later in the day. If the room is available, the goodwill of allowing an early check-in goes a long way with customer loyalty.

Business_and_leisure Partner

10/10

Exceptional

27 Dec 2025

Ramin Djavadi

Wonderful service

10/10

Exceptional

25 Dec 2025

Rozana

Spotless spacious and comfortable!! Staff all were helpful and cheerful lived the Byredo toiletries

10/10

Exceptional

22 Dec 2025

ROBERT

Great Stay, friendly staff, easy check in, Amazing super clean room with the best SD View. Five Big Solid Stars!

Business Partner

10/10

Exceptional

21 Dec 2025

Margaret

Did not have breakfast at the hotel

Leisure Partner

10/10

Exceptional

16 Dec 2025

Jorge

It was clean staff was nice and pretty view

Leisure Family

4/10

Poor

16 Dec 2025

Joshua

The TV didn’t work for a full 2 day, Housekeeping came at bad times after us leaving for hours so they could clean, we would get back to our room still dirty and after we’ve already gotten in bed for the night, that’s finally when housekeeping would knock. We’ve even put in a request for the morning time and still have not had our room clean. The staff severely miscommunicated how the daily charges were and overall the value was just not there.

Leisure Partner

8/10

Excellent

15 Dec 2025

Marisha

Staff was nice. Room was nice as well but I could hear other guests from their rooms and banging on doors at 6:45am

Business Self

10/10

Exceptional

13 Dec 2025

Daniela

The fitness room has the best view toward the bay!

Business_and_leisure Family

8/10

Excellent

10 Dec 2025

Jasmine

The staff was overall very friendly and helpful. The hotel was beautiful. The only issue was that we didn't realize the room was partial view so even though we originally had an upgrade to a view in our itinerary, the main viewers of a parking lot with a sad looking Christmas tree lot. You would have to go right up to the window to see the water and the ship. I thought that was a little misleading. Also, our room was not cleaned on the last day. We were gone all day and when we got back noone had come to clean or at the very least refresh the beds, give towels and restock coffee bar. It was off-putting. I will still give it for because the staff was still pleasant. We enjoyed Michael's company at the lobby bar as well two nights in a row. Very nice.

Leisure Friends

10/10

Exceptional

10 Dec 2025

DAVOOD

Very friendly and professional staff. Rooms were clean and spacious, the room service was very helpful. The pool was heated and clean with plenty of towels. My grandsons enjoyed the pool. Overall the service, location, and staff were 5 star v

10/10

Exceptional

09 Dec 2025

Crystal

Room was great, the amenities great, overall very nice.

6/10

Pleasant

04 Dec 2025

Koki

N/A

10/10

Exceptional

01 Dec 2025

Brijes

Excellent

10/10

Exceptional

01 Dec 2025

Sharon

Great

8/10

Excellent

01 Dec 2025

Kristie

The staff were wonderful!!
Everyone was friendly and very helpful.

Leisure Family

10/10

Exceptional

30 Nov 2025

Lacy

Clean room, friendly staff

Business

8/10

Excellent

29 Nov 2025

Erin

Room was beautiful and amazing view of the bay. Stayed for my wedding night and it was beautiful but not over the top

Partner

10/10

Exceptional

28 Nov 2025

Joan

Excellent location prior to a cruise.

Leisure Partner

10/10

Exceptional

26 Nov 2025

yijie

10/10

Exceptional

24 Nov 2025

Soppearra

Easy check-in. Clean. Prime location. I definitely recommend club lounge access. My partner and I really enjoyed our stay…amazing staff, amazing view amazing customer service. 10/10 we would definitely book again!

2/10

Poor

24 Nov 2025

Daniel

I didn't book this.

10/10

Exceptional

23 Nov 2025

Peer

clean room, staff , amenities and nice breakfast area

Business Partner

6/10

Pleasant

23 Nov 2025

Matthew

Breakfast

Business_and_leisure

10/10

Exceptional

18 Nov 2025

Thomas

Excellent stay, great service, location, restaurants and facilities. Love the room a wonderful bayside view!

Business_and_leisure Family

6/10

Pleasant

17 Nov 2025

daniel

Latin Girl at the front desk was a arrogoant and somewhat rude.

Partner

10/10

Exceptional

17 Nov 2025

Mehdi

Wow, the view is amazing

Business Self

10/10

Exceptional

17 Nov 2025

Mehdi

Really a good place

Business Self

10/10

Exceptional

16 Nov 2025

Rose Ann

Super nice place; will definitely stay again. The Italian restaurant Seleca has a great vibe. The store downstairs is convenient when you want late night cravings. parking was convenient and the view was amazin!

Leisure Partner

8/10

Excellent

15 Nov 2025

Eric

Breakfat at $40/person was too expensive for us. Nice hotel, but the restaurant was overpriced.

Leisure Family

10/10

Exceptional

11 Nov 2025

Dennis

Our room was very well maintained, the only issue we had was there was no USB charging port. There is an iphone charging dock for older iPhones

Leisure Partner

10/10

Exceptional

10 Nov 2025

Richard

Nice room

10/10

Exceptional

09 Nov 2025

Cyrene

Very courteous staff, beautiful and clean accommodations. The location was great, an easy walk to lots of places downtown.

Partner

6/10

Pleasant

09 Nov 2025

afshin

The fee structure is very deceptive. Not particularly this property’s fault but this business of charging resort fees and not listing in the total price when searching for accommodations in my view is deceptive. This stay wound up costing more than $500 a night with all the fees tacked on and at that price point it is a very poor value. Not to mention the cold eggs Benedict at $46 was just the icing on the cake.

Leisure Partner

10/10

Exceptional

09 Nov 2025

Maria

Todo perfecto

Leisure Family

10/10

Exceptional

07 Nov 2025

Wade

Front desk staff were efficient, polite and helpful. The room was very clean - spotless and very comfortable. Absolutely loved dining at the in house restaurant, Garibaldi's! They're featuring an amazing new Mediterranean based menu that made for one of the best meals my wife and I have ever enjoyed. We loved our stay!

Leisure

10/10

Exceptional

04 Nov 2025

Helen

Fantastic property right on the waterfront, close to everything in a safe, clean area of San Diego. I particularly enjoyed their rooftop breakfast overlooking the port & the staff were very friendly & helpful. They offer a discount /credits per day that can be used towards drinks or meals at the hotel including breakfast. Room was very spacious with the most comfortable bed, and large marble bathroom. Really enjoyed my stay here

8/10

Excellent

03 Nov 2025

Isabel

Thank you IHG!

Leisure

10/10

Exceptional

02 Nov 2025

Robin

The staff was very nice. Our room was amazing ! We got a corner room and it was so spacious !

Leisure

8/10

Excellent

29 Oct 2025

Monique

So the overall staff and the ambience of the hotel were absolutely outstanding. I love the fact that you have Byredo products in your rooms standard. However, there were a couple things that I would expect from a luxury hotel that were kind of missing. There was no bell cart to take your stuff from the parking structure to your room. They have an outdated breakfast menu, and that was highly annoying because. We didn’t want to leave for breakfast and nothing was updated. I’m talking solely about the in room service menu. I didn’t like the placement of the elevators. It was very annoying to walk from the elevators across the lobby to go to our rooms. It would’ve been better to have that piece cut out of it.
I love the fact the rooms were clean. And I did love the personal touch of the hotel staff making sure we were OK during our stay that was a nice touch.

10/10

Exceptional

23 Oct 2025

Joshua

From check in to relaxing in the harbor view room and friendly staff at breakfast made the stay very memorable.

Leisure Partner

10/10

Exceptional

22 Oct 2025

Molly

The staff were phenomenal! The hotel was spotless. The rooms were beautiful. The beds and pillows were extremely comfortable. This is one of the best hotels I have ever stayed in!

Leisure Family

10/10

Exceptional

18 Oct 2025

Adriana

I loved how there was a starbucks and so many walkable restaurants in the area. I will say parking was very limited since we do have a tall truck but the staff was super understanding and flexible. Absolutely would return.

Leisure Partner

10/10

Exceptional

18 Oct 2025

Wendi

Excellent

We had a wonderful stay! Staff was kind, hotel was clean, and the hotel was within short walking distance to restaurants, Starbucks and Seaport Village!!

Friends_and_family Family

10/10

Exceptional

15 Oct 2025

Mitchell

Honestly the best hotel stay I’ve ever had

8/10

Excellent

14 Oct 2025

Mrinal

Really nice location facing the San Diego Bay and almost the USS Midway. We really enjoyed our stay there … and oh, great bars/restaurants with decks/rooftops facing the bay/ships/cruise boats!

Leisure

10/10

Exceptional

13 Oct 2025

reno

Stay experience was wonderful. Special shout out to Finley at the Front Desk for amazing customer service. Would definitely come back.

Partner

8/10

Excellent

13 Oct 2025

Lenard

Clean, well equipped rooms

Leisure Family

10/10

Exceptional

11 Oct 2025

BEATRIZ

EXCELLENT!

This is our third time in the hotel.
We love the location, the service and most of all the staff! They’re awsome and kind with all guest and always try to help you

Friends_and_family Family

10/10

Exceptional

10 Oct 2025

Veronica

Location is excellent, walkable to Little Italy, the views to the water from rooms are outstanding. Very clean room, spacious and nice decor as well.

Leisure Partner

6/10

Pleasant

09 Oct 2025

Rachel

We had to evacuate our rooms for an emergency and fire trucks and hazmat came. The alarms didn't go off in our flour and my children were upstairs and I could not get to them. I had to keep calling to wake them up. They eventually took me up in the service elevator to get them. We evacuated at 8am.

Friends_and_family Family

10/10

Exceptional

08 Oct 2025

Salvatore

Friendly staff

4/10

Poor

05 Oct 2025

Edgar

There was an incident They took us out of the rooms and left us out for two hours

Friends_and_family Friends

10/10

Exceptional

03 Oct 2025

Qian

Good location, staff are nice
Breakfast is amazing

10/10

Exceptional

02 Oct 2025

Lindsay

Maria at the front desk is one of the sweetest humans I’ve ever met. She gave us a great room knowing it was my birthday and just radiates sunshine

Leisure Partner

10/10

Exceptional

30 Sep 2025

Michael

Friendly staff, very responsive to every need or request. Great place 👍

Leisure Partner

8/10

Excellent

29 Sep 2025

Cody

Good

Leisure Family

6/10

Pleasant

25 Sep 2025

Scott

Disappointed

For what I expected to be a very high end property this place is disappointingly average. The customer service was actually poor. The front desk staff was unprofessional (horseplay behind the counter between agents while I was waiting) AND then not really good at getting through the checking in process. The agent did not explain the hidden fees and completely messed up my email address. While they were very pleasant their capabilities seemed like a lack of proper training issue. The room is nice, but nothing more than nice. The room is a bit bare…I have stayed at much lower rated places that were much nicer.

Partner

10/10

Exceptional

23 Sep 2025

Angelika

Great location

Leisure Partner

2/10

Poor

16 Sep 2025

Nissrine

Need management and maintenance

10/10

Exceptional

15 Sep 2025

Taylor

Comfortable stay @ your hotel.

Friends_and_family Friends

10/10

Exceptional

15 Sep 2025

Sylvia

Great staff, loved our stay

Leisure

10/10

Exceptional

10 Sep 2025

Clive

Great location just off the water and boardwalk. Midway across the street. Restaurant options was great. Baseball park within walking distance.

Leisure Partner

10/10

Exceptional

09 Sep 2025

John

Well maintained, friendly staff, room service was good and hot on arrival.

Leisure Family

8/10

Excellent

07 Sep 2025

Christopher

The hotel room was extremely comfortable and the facilities and pool very good.

We had two issues:-

One of the female receptionists was abrupt verging on rude and un accommodating. The remainder were excellent.

Secondly on the morning of our departure there was no hot water in our shower. Eventually the cold water turned lukewarm after 10 or so minutes.

Regards

Chris Brooks

Leisure Partner

10/10

Exceptional

07 Sep 2025

Andre

Very clean and very quiet

Leisure Self

8/10

Excellent

05 Sep 2025

June

The building was attractive, but the parking was far overpriced, and the mandatory resort fee was expensive and useless for us. There was no shuttle to the airport, which was nearby but certainly not close enough to walk, and no shuttle to the major tourist area (the Gaslamp area) which has no parking. The rooms were not large but generally clean, but I found insect bites after I slept there. The people who worked there were nice, and the locale is good, near the Midway Museum.

Leisure Partner

10/10

Exceptional

03 Sep 2025

CLARISSA

Great location to stay when visiting San Diego. Close to Harbor cruises, Sealort Village, Airport, Gaslamp District. Parking is easy and safe. Area is always busy and there are so many places to eat. Family friendly, staff was so helpful. Early check in is $40 first come first serve. Great stay!

Friends

6/10

Pleasant

01 Sep 2025

iskuhi

My room was smelly.

Leisure Family

8/10

Excellent

01 Sep 2025

Negar

The pool was very small and there isn’t any hot tub, we had problems getting in and out of parking because the room key wasn’t working.

Leisure Family

10/10

Exceptional

31 Aug 2025

Milton A

Club lounge package

Leisure

8/10

Excellent

31 Aug 2025

David

Great property

10/10

Exceptional

30 Aug 2025

Gregory Benedict Vere

Location , which is right next to Medway SS is fantastic
Extremely well looked after and a welcoming atmosphere
Definitely will return
Thx

Leisure Family

10/10

Exceptional

29 Aug 2025

Michael

Clean room and nice area for walking.

Leisure Self

6/10

Pleasant

28 Aug 2025

Humphery

Outrageously expensive breakfast buffet!

It is a clean, modern hotel directly on the waterfront. Close to ferries and the USS Midway Museum. Spacious room and the bathroom was great.
The negatives: Breakfast was either hot buffet for $46 per person or cold continental for $29 per person. These are outrageously high prices. A la carte was not an option. Breakfast for two people costs about $115 with gratuity.
Also, the room fridge is fully stocked with items for pay, leaving no room in the fridge to put your own water bottles. I was afraid to touch any of the items for fear I would be charged.
Lastly, the bed comforter kept us too warm for San Diego summer nights, no matter how much I turned up the AC. A lighter blanket makes more sense.

Partner

6/10

Pleasant

22 Aug 2025

MARGARET

Unfriendly staff
Not very selective menu in restaurant
A charge was put on the wrong credit card

8/10

Excellent

17 Aug 2025

Yevgeniy

Great location

10/10