Name: InterContinental San Diego
Address: 901 Bayfront Court, San Diego, 92101, US

InterContinental San Diego

San Diego - CA · United States

100 reviews shown

10/10

Exceptional

23 Jul 2026

yosef

Beautiful hotel, great location excellent views

10/10

Exceptional

20 Jul 2026

Great hotel with the good views!

Family_with_children

8/10

Excellent

19 Jul 2026

Vineet

Service at the restaurant was not great. Took forever to get a table and then the wait staff were busy. Rooms were decent though showers and bathrooms were average and small. I think this is over priced but you pay for the location.

10/10

Exceptional

19 Jul 2026

Daniel

Excellent stay!

10/10

Exceptional

17 Jul 2026

Tiffani

Very clean room, wonderful breakfast and walkable distance to Seaport Village

Partner

10/10

Exceptional

17 Jul 2026

Jaarome

Room was nice and roomy, staff was friendly and helpful

Partner

10/10

Exceptional

14 Jul 2026

Yesenia

Clean room, helpful staff

Partner

10/10

Exceptional

12 Jul 2026

Gerald Elliott

Great location, great staff. The staff went above and beyond for my birthday weekend. Even did an upgraded suite. Had an awesome experience and would definitely come back.

Partner

10/10

Exceptional

12 Jul 2026

SHADI

Clean property, great view

Family_with_children

10/10

Exceptional

11 Jul 2026

PATRICK

Very beautiful modern hotel with friendly, professional and attentive staff. The proximity to Little Italy and views of San Diego Harbor are unmatched. Caught sunset on their private/speakeasy deck (Garibaldi) and live music on their harbour view pool deck (Layover). Definitely will stay here again.

Partner

8/10

Excellent

10 Jul 2026

David

We stayed at the InterContinental San Diego by IHG during the Fourth of July weekend. We booked a Premium Room with a king bed and a city view but ended up with a partial city and harbor view (Room 1737). We were very happy with this, as we had a clear view of the 250th fireworks display from our floor-to-ceiling windows.
We stayed at the hotel for four nights, and the housekeeping was only adequate at best. On a few occasions, dirty plates and glasses were left in the room without being taken away or replaced with clean ones. Additionally, the bed and pillows definitely need to be replaced, as the bed was sagging and the pillows were too flat. Overall, the room was fairly clean, and for us, the bathroom's cleanliness is very important, which was a plus.
The best part was the convenience of the parking, especially when you have a rental car. It is very easy to get in and out and to access the highways. Two things that may have been missed are the $23-per-day credits from the amenities fee that can only be redeemed at the three restaurants, which we didn’t get to use at all. Additionally, there is no refrigerator in the room, and there is an additional $30 fee when you request one.

Partner

10/10

Exceptional

09 Jul 2026

Mark

Overnight front desk associate Maria was absolutely wonderful!!! Went out of her way to correct a problem we caused by mistake. She was kind, sweet and couldn’t have been more helpful!!

Partner

8/10

Excellent

09 Jul 2026

Louise

Great location downtown off the harbor, walkable to many restaurants and the Midway. Staff were wonderful and accommodating. Pool deck has a good view. Hotel is clean, nice and updated. Restaurants within the hotel are expensive; however, must go to Seneca on the roof. Rooms are very small but comfortable beds.

Family_with_children

10/10

Exceptional

07 Jul 2026

Jongwon

We stayed for 4 nights during a conference. The room was spacious and clean. The mattress was clean and comfy. The work desk was also spacious. The view to the harbor was amazing as our room was on the 16th floor. The vanity in the bathroom had many open shelves which were super functional and also small floating shelf with magnified glass was useful. The restaurant on the lobby floor had the best Cesar salad and burger for lunch. Plus, bartenders were friendly. The gym was excellent. There is a Starbucks in the same building. We really enjoyed our stay.

Family

10/10

Exceptional

07 Jul 2026

Yiming

good

10/10

Exceptional

07 Jul 2026

Cody

This was the first time we’ve stayed in this area, after many decades of going to San Diego. It worked out really well- it’s close to everything! You don’t really need to rent a car if you don’t want to. The Metro trolly transit system is literally across the street. Plus, many other things are within walking distance or a short Uber if you don’t like to ride the trolley.

Overall the hotel was fantastic- great view of the bay (definitely worth the upgrade!), and super friendly and helpful staff! We also upgraded to the daily breakfast, which i highly recommend. They have a fantastic full buffet every day, which was excellent!

Overall, a fantastic stay! We’ll be back!

Friends_and_family Family

10/10

Exceptional

06 Jul 2026

Joshua

The staff at the hotel were all so helpful and pleasant to work with really helped make our stay more enjoyable. The club lounge we upgraded too was a nice extra to have for a relaxing area to grab a bite or get a drink when parched.

Partner

10/10

Exceptional

06 Jul 2026

Lamisha

Nice room, great bed and view of the harbor. Good food selection at the restaurants

Partner

10/10

Exceptional

05 Jul 2026

Jordan

AMAZING! IF YOU HAVE THE OPPORTUNITY STAY HERE!

Partner

10/10

Exceptional

01 Jul 2026

Stella

The room was spacious and very modern and clean, the staff were very helpful with any requests like deliveries etc.
Good location. We walked daily to the convention center and Gaslamp area.
The daily $23 tab was great - perfect for getting a drink at the end of the day. The bar staff were always friendly.

Business

10/10

Exceptional

01 Jul 2026

christina

good

10/10

Exceptional

29 Jun 2026

Giselle

Staff was amazing
Service was great
5 stars all the way

10/10

Exceptional

28 Jun 2026

Julie

Very comfortable beds. Nice location & view

Family

8/10

Excellent

26 Jun 2026

Kendarrious

Nice hotel just no way to stream Netflix etc. on the tvs.

Self

10/10

Exceptional

23 Jun 2026

Denise

Everything and everyone were nice! From the lovely welcome treat and amazing view to the super comfy beds and excellent dining options … just fantastic. The Intercontinental helped us have a wonderful anniversary weekend.

Partner

10/10

Exceptional

23 Jun 2026

Robin

Hotel was new, modern and clean.

Partner

10/10

Exceptional

15 Jun 2026

David

Right on the Embarcadero with a great pool+bar view of the bay. Great restaurants and an elevated aesthetic

Partner

10/10

Exceptional

15 Jun 2026

Jieun

Everything was fantastic!

Friends_and_family Family

10/10

Exceptional

14 Jun 2026

Justin

Favorite hotel in San Diego. Clean friendly great location

Self

8/10

Excellent

10 Jun 2026

Simone

Nice and clean room

10/10

Exceptional

04 Jun 2026

Glenn

Property is very well kept with great staff.

Family_with_children

10/10

Exceptional

02 Jun 2026

Pouya

Everything was awesome! Can’t be better than that, cleanness, staff, location, everything was great!

Family

10/10

Exceptional

31 May 2026

Samuel

10/10

Exceptional

30 May 2026

Nicholas

amazing stay as always

Self

2/10

Poor

27 May 2026

lin

I asked for the harbor view room and paid for extra for the room type. Concierge and guest service were back forth on the room type saying it was water view but than concierge said it is harbor view although I can only see a corner of it. We ended up staying in the same room but didn’t feel like I should pay extra for nothing

10/10

Exceptional

23 May 2026

Albert

Liked location

Housekeeping was very good

Partner

10/10

Exceptional

17 May 2026

Sergey

Nice and clean. Stuff was very helpful.

Family

10/10

Exceptional

17 May 2026

Tyler

Great location. We stayed a few days before our Disney cruise and we were able to walk to the boat from the hotel. Great bar and food options. Staff was incredibly friendly as well. Definitely family friendly as well.

Family_with_children

10/10

Exceptional

16 May 2026

Indigo

Clean rooms and great service. Pool area bar is not open yet for the season. Restaurants on the lobby floor are a bit pricey but the food was good.

Partner

6/10

Pleasant

13 May 2026

Richard

The front desk was amazing. I had dinner at the bar and unfortunately the service was not very good. I travel to San Diego often and this was not the first time service at the bar restaurant was not great.

Partner

10/10

Exceptional

09 May 2026

Timour

We just returned from a fantastic stay at the InterContinental San Diego, and it truly exceeded our expectations in almost every way. This hotel boasts a prime waterfront location that makes it the ideal base for visiting all the city’s most important attractions. Whether you prefer walking or using public transport, everything is conveniently close. We easily walked to the Gaslamp Quarter, Seaport Village, the Convention Center, and the vibrant waterfront promenade multiple times. No car is needed here, the location truly simplifies your entire San Diego experience.
We booked a Bay View Suite for two, and the view was breathtaking. The floor-to-ceiling windows offered a stunning front-row panorama of the harbor. We spent peaceful mornings watching cruise ships gracefully arriving and departing at the port just across the street. The sight of these massive vessels moving through the bay added a dynamic, almost cinematic feel to our stay and made every wake-up special.
The suite itself was outstanding, featuring super comfortable beds that ensured restful nights, spotlessly clean rooms, and impeccable maintenance throughout our visit. The housekeeping team delivered perfect service every single day, leaving the space fresh and organized. Check-in and check-out processes were swift, efficient, and handled with genuine friendliness by the staff, setting a positive tone from the moment we arrived.
The hotel building is elegant and well-maintained, with a sophisticated atmosphere

Family

6/10

Pleasant

09 May 2026

Ung Kyun

Choice of breakfast buffet was quite limited

Family_with_children

2/10

Poor

30 Apr 2026

Tamara

Worst hotel. Deserves zero stars. Terrible customer service, horrible pool area ( not like pictured) , bad views.
Examples:
1. We called ahead to see if we could get connecting rooms because we had a 6 year old in one room. The front desk said that they couldn’t guarantee connecting rooms, but they would try to get close rooms if not connecting. They put our son on the 7th floor and our room on the 14th floor . Not even on the same floor . I am a lawyer and told the employee it was a criminal offense to leave our son in a room by himself. She told me that it ‘was NONE of their concern.’ I was shocked at the response. She told me to come back everyday during our 4 day stay to see if we could get connecting rooms. She wouldn’t even check future days. I had even called the manager, Eva, before check-in and she didn’t care and wouldn’t help.
We have traveled to 42 countries, stayed at other intercontinental in varies countries, have their IHG membership card and got no benefits whatsoever or any humane treatment.
2. Check-out was 11am. I asked the front desk for a late check-out at 12pm. They refused to even give me an hour . I ended up doing my work call from the room at 11. The housekeeping never came. I left something in my room so I called the following day. They still hadn’t cleaned the room and could have easily given me the extra hour. Of course, I never got the item back. They never checked for it. They won’t help in any way whatsoever. You are just a dollar sign.

Family_with_children

10/10

Exceptional

28 Apr 2026

Daniel

Partner

8/10

Excellent

22 Apr 2026

Alessandra

We booked on a busy weekend. I’ve called and spoke to many representatives regarding checking in early, they can’t guarantee it. When we arrived it was 2:30 and check in is 3:00. They said everyone else is trying to check in early as well and it is a busy weekend due to a big event. I ended up not being able to check in until 3:10 and didn’t get up to my room close to 3:30 (after going over all the formalities etc). I ended up being late for my event that started at 5pm. This is why I did not rate it a 5 star. On top of that, I had requested the late check out as well and they informed me I needed to be a member to get the complimentary late check out. At the time of my booking weeks before, when I was inquiring about the early check in, the reps were saying just make sure you have membership, we will note your request etc so being a member was already established. When I arrived they needed to confirm because it didn’t show on their end, which held me up downstairs when I was already wanting to go up and get dressed for my event. Otherwise, nice hotel. Staff were overwhelmed with the busy weekend and it showed.

Partner

4/10

Poor

19 Apr 2026

Rosa

This is not a high end hotel. More like a revamped holiday inn nothing about this hotel felt luxurious

10/10

Exceptional

14 Apr 2026

Paul

Good

Friends_and_family Family

10/10

Exceptional

13 Apr 2026

Brian

Please advertise the daily amenities fee

Family_with_children

10/10

Exceptional

03 Apr 2026

Joseph

Really nice

10/10

Exceptional

30 Mar 2026

Jason

Really great

8/10

Excellent

27 Mar 2026

David

Crabby food and poor coordination on servicing the room

8/10

Excellent

27 Mar 2026

David

Better food in restaurant; better coordination with house keeping to ensure room is serviced

8/10

Excellent

24 Mar 2026

Kazeem

We enjoyed our time there

Family

6/10

Pleasant

18 Mar 2026

Sharon

We had a nice average overall stay. A few things that hindered a better rating were as follows ; pool was very small and shallow for a large hotel. When we arrived the shower in our room would not turn on. Maintenance came quickly to look at it and was able to turn the knob and get it working . For some reasons the knob was stuck and very hard to turn. Then the following evening after a long day out we were not able to shower as there was no hot water . It was warm to cool only which was not very relaxing after a long day . The shower temperature was fine and had heat the next morning. The TV did not have chrome cast so could not watch Netflix . The front desk agent who answered our phone call regarding parking taxes could not answer and needed to find out and call us back .. it could have possibly been someone in training but having said that the question was simple . “ is self -part at $57 include tax or not and what is the tax % for Sam Diego ?”. Hope this review helps with your improvements

Friends

10/10

Exceptional

16 Mar 2026

Andrea

Property is located well amongst shops

Family

6/10

Pleasant

09 Mar 2026

MARISA

I paid for a marina view. I got another hotel view and if you stand to the far right of the window you saw some marina. Poor advertisement of marina view.

Partner

10/10

Exceptional

09 Mar 2026

Briggitte

The hotel was fabulous! And, centrally located.

Friends_and_family Family

10/10

Exceptional

09 Mar 2026

juan

Great location and service

Partner

10/10

Exceptional

08 Mar 2026

Zohrab

Nice modern hotel

10/10

Exceptional

22 Feb 2026

Ken

Fantastic hotel and staff

6/10

Pleasant

21 Feb 2026

Matthew

Just ok hotel for an intercontinental. Nothing special. San Diego is pretty run down city. Lots of vacant buildings and homeless around. Good for Midway Museum but not great food options in easy walking distance.

8/10

Excellent

17 Feb 2026

Daniel

Breakfast Buffet was expensive but overall hotel was Exceptional.

10/10

Exceptional

14 Feb 2026

Tamilyn

clean, comfortable, quiet.
great food at the restaurants

Leisure Self

10/10

Exceptional

12 Feb 2026

Tamilyn

Comfortable room. Amazing staff. Beautiful bar and restaurants with great food

Leisure Self

10/10

Exceptional

11 Feb 2026

Rafael

Great location and excellent views!!

Leisure Family

10/10

Exceptional

06 Feb 2026

VAIBHAVI V

Location is awesome
Hotel is good too

8/10

Excellent

14 Jan 2026

Andrey

Breakfast is nothing special. Staff is laid back and not very helpful

10/10

Exceptional

14 Jan 2026

Troy

Great room and great view. Service from staff was fantastic. Great location as well

10/10

Exceptional

07 Jan 2026

Dongxuan

Great service

Leisure Partner

10/10

Exceptional

04 Jan 2026

Someh

Amazing stay! The rooms are immaculate. The food was extraordinary. We ate at Garibaldis and that food was also incredible. Staying here again for sure

Leisure Partner

10/10

Exceptional

04 Jan 2026

Peter

Beautiful restaurant in a top notch hotel, the food was buffet style but very high quality and delicious. We will visit this hotel again. Pay for breakfast in advance with booking, much cheaper.

Leisure Family

10/10

Exceptional

04 Jan 2026

Adam

Extremely clean property and friendly staff.

Leisure Family_with_children

8/10

Excellent

01 Jan 2026

RAFAEL

La ubicación y el estado de

10/10

Exceptional

01 Jan 2026

Yunjie

Good

2/10

Poor

30 Dec 2025

Hyun

This hotel used to be great, but this time around the bed was unclean. Also, extremely loud noises and music were playing throughout the night. We tried to contact Management, and we never heard back.

Family_with_children

10/10

Exceptional

30 Dec 2025

Sean

Great room overlooking the Midway aircraft carrier. Great location and friendly staff. Clean and well appointed room. If there was 1 downside it was the surprise charge for early check-in, even as an IHG member. Weeks before arriving, I exchanged several emails with the front desk manager, during which I explained we would arrive early and would like to check-in early. She told me she made of an “early check-in request” note on our reservation but not once during our email exchanges was I informed of an early check-in charge. Good customer service requires that you set expectations appropriately. Had we been informed of this charge, we would have expected it and made other arrangements to stay on our cruise ship until later in the day. If the room is available, the goodwill of allowing an early check-in goes a long way with customer loyalty.

Business_and_leisure Partner

10/10

Exceptional

27 Dec 2025

Ramin Djavadi

Wonderful service

10/10

Exceptional

25 Dec 2025

Rozana

Spotless spacious and comfortable!! Staff all were helpful and cheerful lived the Byredo toiletries

10/10

Exceptional

22 Dec 2025

ROBERT

Great Stay, friendly staff, easy check in, Amazing super clean room with the best SD View. Five Big Solid Stars!

Business Partner

10/10

Exceptional

21 Dec 2025

Margaret

Did not have breakfast at the hotel

Leisure Partner

10/10

Exceptional

16 Dec 2025

Jorge

It was clean staff was nice and pretty view

Leisure Family

4/10

Poor

16 Dec 2025

Joshua

The TV didn’t work for a full 2 day, Housekeeping came at bad times after us leaving for hours so they could clean, we would get back to our room still dirty and after we’ve already gotten in bed for the night, that’s finally when housekeeping would knock. We’ve even put in a request for the morning time and still have not had our room clean. The staff severely miscommunicated how the daily charges were and overall the value was just not there.

Leisure Partner

8/10

Excellent

15 Dec 2025

Marisha

Staff was nice. Room was nice as well but I could hear other guests from their rooms and banging on doors at 6:45am

Business Self

10/10

Exceptional

13 Dec 2025

Daniela

The fitness room has the best view toward the bay!

Business_and_leisure Family

8/10

Excellent

10 Dec 2025

Jasmine

The staff was overall very friendly and helpful. The hotel was beautiful. The only issue was that we didn't realize the room was partial view so even though we originally had an upgrade to a view in our itinerary, the main viewers of a parking lot with a sad looking Christmas tree lot. You would have to go right up to the window to see the water and the ship. I thought that was a little misleading. Also, our room was not cleaned on the last day. We were gone all day and when we got back noone had come to clean or at the very least refresh the beds, give towels and restock coffee bar. It was off-putting. I will still give it for because the staff was still pleasant. We enjoyed Michael's company at the lobby bar as well two nights in a row. Very nice.

Leisure Friends

10/10

Exceptional

10 Dec 2025

DAVOOD

Very friendly and professional staff. Rooms were clean and spacious, the room service was very helpful. The pool was heated and clean with plenty of towels. My grandsons enjoyed the pool. Overall the service, location, and staff were 5 star v

10/10

Exceptional

09 Dec 2025

Crystal

Room was great, the amenities great, overall very nice.

6/10

Pleasant

04 Dec 2025

Koki

N/A

10/10

Exceptional

01 Dec 2025

Brijes

Excellent

10/10

Exceptional

01 Dec 2025

Sharon

Great

8/10

Excellent

01 Dec 2025

Kristie

The staff were wonderful!!
Everyone was friendly and very helpful.

Leisure Family

10/10

Exceptional

30 Nov 2025

Lacy

Clean room, friendly staff

Business

8/10

Excellent

29 Nov 2025

Erin

Room was beautiful and amazing view of the bay. Stayed for my wedding night and it was beautiful but not over the top

Partner

10/10

Exceptional

28 Nov 2025

Joan

Excellent location prior to a cruise.

Leisure Partner

10/10

Exceptional

26 Nov 2025

yijie

10/10

Exceptional

24 Nov 2025

Soppearra

Easy check-in. Clean. Prime location. I definitely recommend club lounge access. My partner and I really enjoyed our stay…amazing staff, amazing view amazing customer service. 10/10 we would definitely book again!

2/10

Poor

24 Nov 2025

Daniel

I didn't book this.

10/10

Exceptional

23 Nov 2025

Peer

clean room, staff , amenities and nice breakfast area

Business Partner

6/10