Name: Dextro, Little Italy, BW Premier Collection
Address: 1617 First Avenue, San Diego, 92101, US

8/10

Excellent

24 Jul 2026

Aksa Mary

Took early check in fees from us even though rooms were available which is not a regular practice in other hotels, otherwise all good, great location too!

10/10

Exceptional

23 Jul 2026

George Thomas

Staff great

10/10

Exceptional

23 Jul 2026

David

The staff was excellent; front desk, breakfast and room staff. The room at the top with the bay view was incredible. With membership we were able to upgrade. Very convenient to all of the downtown amenities. Would recommend without hesitation.

10/10

Exceptional

20 Jul 2026

Arthur

It was a very friendly atmosphere and I felt very much like I was at home because I’m a San Diego resident

8/10

Excellent

20 Jul 2026

Edward

Staff

2/10

Poor

20 Jul 2026

Betzy

I was there in March 23rd, and it's so far the worst hotel I stayed at.Wasn't able to sleep due to the freeway noise right next to the hotel, windows aren't noise proof I felt like i was literally sleeping outside..
Asked for a different room on opposite side of freeway and was told it was fully booked they will get back to me for next availability and never heard from them..

Family

10/10

Exceptional

20 Jul 2026

Maria

Great

4/10

Poor

19 Jul 2026

kenneth

Beds were dirty carpet nasty dirty awful experience at this hotel will never be back.

10/10

Exceptional

19 Jul 2026

Jazmin

Room was clean, ac worked. The only thing is the parking. Besides it being $45 a night sometimes your driving around in circles literally lol till you find something.

Partner

2/10

Poor

17 Jul 2026

Samantha

This was NOT worth the price. Our room was dirty. Like hair in the bathroom and food crumbs all over the floor. Parking was both expensive and unacceptable. There was not appropriate signs or directions. The garage was over sold and someone parked behind us and blocked us into an already too small spot. 0/10. The restaurant did not have a single pasta option. Which in little italy seemed insane to me.

Friends_and_family Family

10/10

Exceptional

16 Jul 2026

Monique

Clean and helpful staff.

Partner

6/10

Pleasant

14 Jul 2026

Tammy

Parking very expensive

8/10

Excellent

12 Jul 2026

NINA

Clean, friendly staff, east walking to Little Italy restaurants and cafes

Family

6/10

Pleasant

12 Jul 2026

Gaurav

There is huge $45 per night parking fees which is to be taken into account while selecting this. Parking spaces are very tight so if you have bigger vehicle it would be difficult to park.

Rooms were not bad but not great as showcased.

Family_with_children

10/10

Exceptional

12 Jul 2026

Christine

The hotel itself is lovely - nice rooms with comfortable beds and well maintained property. I have mixed feelings about the location - excellent proximity to many main attractions with easy walking distances to the USS Midway, downtown and Little Italy as well as super easy access to the freeways, but the immediate surrounding area is pretty run down and perhaps a little sketchy. The pool is average and parking can be a bit tight when the hotel is full. Staff was extremely welcoming, helpful and kind. Would definitely stay again if the price was right.

Family

2/10

Poor

11 Jul 2026

Ruleyin

Rude staff and property is old and rundown

Friends

2/10

Poor

10 Jul 2026

Leonard

When arrived I was assigned to a room for disabled people, even if I didn’t asked it. The room had a very noisy air conditioning system … probably broken, as when I tried to turn it off it kept going and make an horrible noise. I asked to change the room and the receptionist first didn’t want to change the room saying they were fully booked and then assigned another one after I pointed out that the room was for disabled while I booked a normal room. When I entered the room… horror … beds where not done … room was a disaster … I went back showing photos… and only at the third tentative I received a room which was sort of ok. The room was facing the highway thus still noisy, but ok… still manageable. Cleanliness was a bit missing everywhere… I tried to copy either that but definitely very bad experience.

Self

10/10

Exceptional

10 Jul 2026

Alessandra

This is my second time at the Dextro and I loved it even more. From Aria at the front desk to the staff upstairs being so friendly, I always enjoy staying at the Dextro. As a major Little Italy fan, I love walking to it. It’s easy to get a ride as well due to its proximity to the highway. And a beautiful view after sunset. Don’t let it confuse you though, you can’t really hear the city noise. Definitely making it my to go place next time in San Diego! Thank you Dextro!

Partner

10/10

Exceptional

09 Jul 2026

Leticia

Everything is okay but parking can be a little tricky

8/10

Excellent

08 Jul 2026

Laura

PROS Lovely hotel, perfectly located for all that ‘Little Italy’ has to offer. Walking distance to many great cafes, restaurants and a short drive to the zoo etc. Hotel was clean and well kept, staff were friendly.

CONS Car parking is v.expensive compared to other hotels, and the car park itself is tight for space.

Family

10/10

Exceptional

07 Jul 2026

Neil Stewart

Needs a better gym and bar but love the big tv!

Friends

10/10

Exceptional

07 Jul 2026

juan

Staff was helpful and we got our room no problem! Super clean and quiet Hotel in the heart of San Diego!

Partner

8/10

Excellent

07 Jul 2026

Tracy

It would be nice if trash cans in room were emptied daily and clean towels were provided daily.
Also, invest in a ventilation system for the bathroom.
At other Best Western hotels breakfast and parking are free, but not here.

Despite this, comfortable beds and ample parking. And I am a BW member, but purchased through a 3rd party but was never asked by a staff member.

6/10

Pleasant

07 Jul 2026

Christopher J

First time staying at the Dextro.
First the good: Friendly helpful staff. Fitness center was nice, small but serviceable, and pool that were tricky to find.
Location is pretty nice. I could walk to Gaslamp and Little Italy. Probably to Balboa Park, but I didn't do that. Lobby/Lounge was pretty nice. Lots of people hanging out.

The Bad: Towels smelled mildew or something that was off. Because of location next to the highway, it was a little noisy, but I knew that going in. Some homeless camps next to or near hotel. (I am a little more able to deal with this and had a conversation with one young homeless guy). Did not experience panhandling.

The Weird: The shape of hotel and rooms was odd. Round building means rooms are odd shapes.
I ended up in an accessible room. That means good thing is hand held shower; the bad is the bathroom floods after a shower.

Did not try restaurant or bar.

I really wanted to like this place, but won't likely stay again, lots of other options available.
Pet peeve: this is with most city hotels. Parking was about one fourth the cost of the room. Not sure the solution to this, other than get over it.

Self

2/10

Poor

06 Jul 2026

Shaleza J

I stayed at the Dextro for a week and only had about two days without any issues before I began waking up with bites all over my body. After my sheets were changed, I started getting bitten repeatedly. I immediately went to the front desk, explained the situation, and asked to speak with a manager.

The employee asked me to show proof that they were bed bug bites, so I rolled up my pant legs and showed him the bite marks. He told me someone would inspect the room and asked me to go for a walk because I was uncomfortable and itchy. He even said that when I came back they would have an update.

When I returned, no one had spoken with me, no manager followed up, and no one appeared to have addressed the issue. I continued waking up with new bites and spent the remainder of my stay constantly scratching and uncomfortable.

Later, I was told it was probably the chemicals used on the bedding. That explanation did not make sense to me because I had visible bite marks that continued throughout my stay. Despite reporting the issue immediately, I was not moved to another room, the problem was never resolved, and I was not offered any compensation or refund.

I paid approximately $1,600 for this stay, yet I spent most of it itchy, uncomfortable, and frustrated. This was one of the worst hotel experiences I’ve ever had because I felt my concerns were dismissed instead of being properly investigated.
And the photos are misleading so when you think you’re getting what you’re supposed to no

8/10

Excellent

06 Jul 2026

Avrill

Easy check in and out

Friends

8/10

Excellent

06 Jul 2026

Mehrdad

It is overall a decent Hotel. But, it needs a few upgrades to become excellent. The room service is every other day which isn't ideal. Also, the TV, while being very large, is not smart. You cannot watch your shows on Netflex, HBO, etc. You may want to bring an HDMI cable to connect your laptop to. The cleanliness was Ok. We only saw a stein on one of the towels during our four night stay. Probably the biggest advantage is the location. It is very close to most San Diego attractions including little Italy, Bolboa Park, downtown, water front, etc. withing 10-30 mins walk. Also, the bay view is quite nice if you are on one of the top floors.

Partner

10/10

Exceptional

06 Jul 2026

Reynaldo

Everything went well

Partner

10/10

Exceptional

05 Jul 2026

Juan

Fast n easy.

10/10

Exceptional

05 Jul 2026

Coral

This hotel must be BRAND NEW! Everything was clean and new and staff were very nice and helpful. Good walking distance from everything downtown, overall felt like a safe area too. Would definitely recommend and stay again.

Partner

8/10

Excellent

05 Jul 2026

VINCENT

Good place for families with lots of kids. Not so much for adult couples. Staff was excellent!

Partner

6/10

Pleasant

03 Jul 2026

Monica

The room was run down the handle to the restroom was broken the sheets were dirty

Family_with_children

8/10

Excellent

03 Jul 2026

Luis

The hotel is ideally located to the airport and situated at the perfect location between freeways which connect you to every major attraction in the city.

Friends_and_family Family

10/10

Exceptional

01 Jul 2026

Irwin

the breakfast was really good &’ loved that the bar stayed open late

Partner

8/10

Excellent

01 Jul 2026

Michael

Stayed here for 3 nights for a little get-away and was an overall good experience. Room was clean, view was nice and overall was good. Parking garage was bit of a tight squeeze and also didn’t realize you needed a room card for the elevators but besides the parking garage I have 0 complaints.

Partner

6/10

Pleasant

01 Jul 2026

Roberto

There was no parking available due to it being full. Had to park down the street and walk two blocks to get to hotel. It’s a bit scary due to the homeless in the area. Hotel was decent good beds just location wise wasn’t ideal.

8/10

Excellent

01 Jul 2026

Matt

The property was right in little Italy. That was in walking distance of a lot of restaurants and shops. Very cool neighborhood. The beds were comfortable and the floors/rooms were quiet and clean.

Family_with_children

10/10

Exceptional

30 Jun 2026

Ana Ruth

center location , easy access and short drive distance to the zoo, museums and harbor

Friends

8/10

Excellent

30 Jun 2026

Ben

Overall we had a great stay at The Dextro. The front desk staff was always super helpful, courteous and knowledgeable. The rooms were nice and seemed updated. The bathroom was clean and the shower had great water pressure. A plus was that the pool area reached wi-fi so I was able to watch world cup games and relax in the sun. Only downside was that the floors did not seem to be cleaned thoroughly. The room floor felt like it maybe had not been vacuumed or swept well and in the hall there was a dorito in the corner next to the elevator for out entire 4 day stay.

Friends_and_family Family

6/10

Pleasant

30 Jun 2026

Yesenia

Pretty basic, good for one night.

Partner

6/10

Pleasant

29 Jun 2026

Ivy Grace

My friend and I stayed only one night. The room was okay, I find the room outdated specifically the carpet, there's dirt and floor was bit properly mop, and there's a distinct smell like sour near the closet and AC. About 10 mins walk from Little Italy ( all restaurant restaurant no shops).

Friends

10/10

Exceptional

29 Jun 2026

Guadalupe

Room was perfect. Everything nice and clean, very modern.

Friends

10/10

Exceptional

28 Jun 2026

Winston

great stay

2/10

Poor

28 Jun 2026

Paul

I pulled the white towel off of the rod, and started drying my face, only to see large s#it stains on the towel… I was horrified, and I took photos.

10/10

Exceptional

28 Jun 2026

Angie

The room was clean, the location was central and the staff were friendly.

Partner

4/10

Poor

28 Jun 2026

Aldonsa

I wasn’t able to sleep there was a large group of people outside my room laughing and talking loud outside my room till very well past 2am. I called multiple times to the front desk and they said they would send someone but they never did.
The weekend before I came for a wedding toilet and sink were clogged. They were able to unclogged the toilet and work have at least water run down slowly in the sink. They had no other rooms available for me. They comped my parking and breakfast, they apologized for the inconvenience. Towards the end of my stay the toilet started to act up again.

Sadly I won’t be giving another chance to this hotel. The reason is because I asked for a Guest Folio when I checked out and they said I would receive it to my email, but the one for the first stay.

Also parking is horrible, and I know I was comp the breakfast but is definitely not worth it.

I do have to say the gentleman who came in to fix the toilet was very respectful and very helpful. As well as the ladies in the breakfast area during my first stay. I also had a lovely chat on my way down with one of the cleaning ladies. They were all very nice.

Friends_and_family Family

10/10

Exceptional

28 Jun 2026

jeison

Good service!!

Partner

10/10

Exceptional

27 Jun 2026

Everett

Was amazing and liked the environment.

10/10

Exceptional

27 Jun 2026

Tania

Beautiful property & room. The staff was also very friendly

Partner

8/10

Excellent

25 Jun 2026

Susan

Location was convenient.
Noise level was to loud from traffic
Room wasn’t cleaned very well found cleaning rags left in room

Partner

6/10

Pleasant

25 Jun 2026

Arturo

Area is not too good, hotel is well maintained and taken care of. Good customer service. Parking is gated.

Family_with_children

10/10

Exceptional

24 Jun 2026

Emi

Room was clean. Pay for parking. Can walk to some good coffee shops and little Italy easily.

Family_with_children

10/10

Exceptional

24 Jun 2026

Sal

Great hotel rooms and service

Friends_and_family Friends

10/10

Exceptional

23 Jun 2026

Stephanie

I’ve been staying at this hotel for years. I love the area and the staff is great.

Family

10/10

Exceptional

23 Jun 2026

Lomia

Clean room excellent quiet safe we had a wonderful time celebrating our anniversary while we were have somewhere to stay thank you to the staff always Lomia

Partner

2/10

Poor

22 Jun 2026

Christina

I will never stay at this place again. Bar was closed. No jacuzzi. They will only clean your room every other day so get ready to clean your own room and make your own bed. We ran out of toilet paper so had track down a housekeeper. We needed her for fresh towels and tissue paper as well. The day they were supposed to clean our room, they were a no show. Had to call front desk for room cleaning and fresh towels. I do not want to work when I’m on vacation. You can stay at a nicer place with all the amenities for just as much as this one. Stay clear!

Partner

8/10

Excellent

22 Jun 2026

Shayanne

We stayed at the Dextro Hotel in Little Italy for one night, and overall it was an average stay. It met our basic need for a place to sleep, and the location was very convenient. The lobby was nice, and the front desk staff were friendly and welcoming.

Unfortunately, the hotel showed signs of wear and tear and could benefit from better housekeeping. We noticed spills and sticky, dirty footprints in the elevators, and our room wasn't as clean as expected. The floors were unswept, the bathroom sink was grimy and partially clogged, and some of the furniture and decor were dusty and looked worn.

The shower included shampoo, conditioner, and body wash, but the conditioner dispenser was empty when we arrived. It was disappointing that this wasn't checked before a new guest checked in.

The hotel offers breakfast each morning, but at $25 per person we felt it was overpriced. We opted to eat elsewhere since there are plenty of affordable breakfast options nearby.

On-site parking was convenient but steep at $45 per day. Another downside was the elevators. There are only two serving the guest rooms and parking garages, and they were often crowded, resulting in long waits nearly every time we needed to go up or down.

Overall, this was not a five-star experience, but it served its purpose for a short overnight stay. The staff and location were positives, but improvements in cleanliness, maintenance, and attention to detail would make for a much better guest experience.

Partner

10/10

Exceptional

22 Jun 2026

Michael

Staff was great

Partner

2/10

Poor

22 Jun 2026

Andrew

Very very disrespectful staff in the breakfast department.The experience was so disrespectful that I checked out a day early even when I paid over $1200 for a 4 night stay. Definitely not booking anything with the Best Western imprint now or in the future.

Self

10/10

Exceptional

21 Jun 2026

Natalia

Clean and luxe room, nice location in middle of city, staff very friendly and helpful!

Partner

10/10

Exceptional

21 Jun 2026

Jasmine

Very clean hotel! Location was perfect! We also really enjoyed the breakfast!

Friends

10/10

Exceptional

21 Jun 2026

Eric

Biggest issue we had were the pillows. They were so soft that they collapsed down to nothing when you placed you head on them.

10/10

Exceptional

21 Jun 2026

Lisa

Breakfast was not included. No shuttle from the airport. The room and the whole hotel was very clean! Staff was very helpful with holding our luggage while we explored Little Italy.

Friends_and_family Family

6/10

Pleasant

20 Jun 2026

Victor

Convenient location in Downtown SD close
To everything

Self

10/10

Exceptional

20 Jun 2026

Marc

I had a wonderful experience at the DEXTRO HOTEL in the Little Italy area of San Diego. The staff is absolutely amazing—friendly, welcoming, and very helpful throughout my stay. The hotel is conveniently located, making it easy to enjoy everything the area has to offer. The rooms are clean, updated, and very comfortable, and the pricing is affordable for such a great stay. I would highly recommend DEXTRO HOTEL to anyone visiting San Diego!

Partner

2/10

Poor

20 Jun 2026

Hugo

My stay at this hotel was very disappointing. When I checked into my room, I discovered that one of the beds was wet with what appeared to be urine. In addition, the carpet throughout the room had a strong urine odor. This was unacceptable and made the room feel unsanitary and uncomfortable.

I expected a clean and properly inspected room before check-in, but that was clearly not the case. The condition of the room greatly affected my stay and left me with a very poor impression of the hotel. I hope management takes steps to improve housekeeping standards and room inspections to prevent this from happening to future guests.
They gave me another room, but it still didn't feel very clean; it smelled like urine, too. I do not recommend this hotel.

Family_with_children

6/10

Pleasant

20 Jun 2026

Sara

It’s ok. Pool smaller than expected, the mattress was stained it’s okay I wouldn’t go back though

2/10

Poor

20 Jun 2026

Nohely

⭐☆☆☆☆

I rarely leave negative reviews, but I feel other travelers should be aware of my experience.
Before arriving, I requested an early check-in because I had an early flight and wanted to ensure a smooth start to my stay. Unfortunately, despite planning ahead and communicating my request, I ended up waiting nearly four hours for my room to become available. During that time, communication from the hotel was extremely limited, and I received very few updates regarding the status of my room.
After waiting for hours, I was finally given access to my room only to discover that it had not been properly cleaned. At that point, I was exhausted from traveling and frustrated that the room was not ready despite the extended delay. This significantly impacted my stay and reduced the amount of time I was able to enjoy the accommodations and amenities I had paid for.
What was most disappointing was not just the delay itself, but the overall handling of the situation. Delays can happen, and no hotel is perfect. However, guests deserve clear communication, properly prepared rooms, and a resolution that reflects the inconvenience experienced. Unfortunately, I did not feel that happened in this case.
The property ultimately offered a small amount of compensation, but considering the lengthy wait and the condition of the room, I do not believe it adequately reflected the impact these issues had on my stay.
I hope management takes steps to improve communication, housekeeping standards,

Self

8/10

Excellent

20 Jun 2026

Bignoria Evelin

Room was clean , Staff were helpful and courteous. It’s located next to fwy and little Italy I enjoyed my stay . Beds comfortable too

Friends_and_family Family

6/10

Pleasant

20 Jun 2026

Carlos

No easy way to find parking spots

Partner

10/10

Exceptional

19 Jun 2026

Brenda

Good decent clean property

Family_with_children

10/10

Exceptional

18 Jun 2026

Bruce

Old, beat up...obviously not what it once was. They remodeled the lobby and food areas, which is nice. However the rest of the hallways, elevator and such are dated

10/10

Exceptional

18 Jun 2026

Yessica

The staff were super helpful and friendly. The room was so clean.

Friends

2/10

Poor

17 Jun 2026

Vince

Was overbooked.

8/10

Excellent

16 Jun 2026

Maria

Room was clean, that’s all I can really ask for

Family

10/10

Exceptional

16 Jun 2026

Quynh

Staff was amazing. Close to Little Italy and my daughter who goes to SDSU.

Partner

10/10

Exceptional

16 Jun 2026

Jhonny

It’s a great pace to stay on a short trip really convenient walks to little Italy.

Self

4/10

Poor

15 Jun 2026

Aswini Shilpha

Firstly the breakfast is available but for a charge.
Parking is available for a charge
Elevator is available but spend 10+ mins waiting for it.
No vanity kit, no extra bathroom items even if 2-3 people are staying. Ideally in other 2/3/4 stars hotels they keep more based on the number of people staying but here it wasn't that way.

Family_with_children

6/10

Pleasant

15 Jun 2026

Jennifer

Parking is very limited. Street parking is a bit far from the hotel and in very unsafe areas.

Family

10/10

Exceptional

15 Jun 2026

Christine

The staff at the front desk were very kind and helpful with a friendly smile. Our 16 th floor was the best city view ever! Would do it again.

Partner

8/10

Excellent

15 Jun 2026

Jeanette

Affordable, clean, and staffed by friendly people at the front desk.

My only complaint is the mattress. I usually love a soft pillow-top bed, but this one was so soft that it offered almost no support. It felt like sleeping on a waterbed (minus the water). Unfortunately, I woke up with my back feeling wrecked for a couple days.

If you have any back issues or don’t sleep well on uber soft mattresses , you may want to look elsewhere until the mattresses are replaced. Otherwise, it’s a solid budget-friendly option.

Partner

10/10

Exceptional

13 Jun 2026

Kelly

It was the perfect pitstop.

Family

8/10

Excellent

12 Jun 2026

Catherine

Good stay with comfortable bed. Room was slight wear and tear. Ceiling had a stain that could have been cleaned up. Hotel right by freeway so you can hear the cars driving by in room.

Family_with_children

10/10

Exceptional

10 Jun 2026

Brian

The bed and pillows were super comfortable!

Partner

6/10

Pleasant

10 Jun 2026

Katelynn

The remote didn’t work, the phone didn’t work, and we had to ask for more towels by calling on my phone to the front desk and they told us house keeping comes every other day but never actually came to clean the room. The parking was a mess and I had to pay $45 a night. The breakfast was included but the day we came down for breakfast the lady said it wasn’t and she had to check at the front desk to make sure. We tried to go 2 more times but all the food was pretty much gone by 9am.

Friends

6/10

Pleasant

10 Jun 2026

Sari

Room was expensive

Family

8/10

Excellent

09 Jun 2026

Ronald

Hotel was clean and well maintained. We were 6 blocks from the trolley to take to Petco Park for a Padre game. Continental breakfast is not complimentary-$20/person. Parking was $45/day.

Partner

4/10

Poor

09 Jun 2026

Adrineh

This is the first hotel I've ever stayed at that doesn't offer room cleaning for stays of up to three days. Every other hotel I've visited provided daily housekeeping, including cleaning the room, changing the sheets, replacing towels, and removing used ones.

The toilet also became clogged during our stay. Although maintenance responded quickly and fixed it with a plunger, it was still very inconvenient.

Another downside was the parking fee of $45 per day, which I found excessive.

On our last day, I had breakfast at the hotel. It was a simple meal of eggs and bacon, but about 30 minutes after leaving, I became very sick. I'm not sure whether it was a stomach bug or if the food wasn't fresh, but it was an unpleasant way to end the stay.

Family

8/10

Excellent

09 Jun 2026

Rosemarie

The shower ok but just so much pressure.
And not well lighted.

Partner

2/10

Poor

08 Jun 2026

Anthony

Hard to use the shower , lighting is terrible and my tv didn’t work

Self

10/10

Exceptional

08 Jun 2026

Albert

Matthew was amazing. Very kind and helpful.
He helped me a lot!

Self

10/10

Exceptional

08 Jun 2026

Nicole

Great last minute Hotel! Staff is amazing and very knowledgeable.

Family_with_children

10/10

Exceptional

08 Jun 2026

Huong

It was a pretty clean hotel. The staff were very nice and helpful. The breakfast was very good!

Family_with_children

4/10

Poor

07 Jun 2026

Andrea

Pool was next to road and freeway, very loud not very clean
Elevator was broken
Staff very nice and as helpful as possible
Nice hotel as long as you don’t want quiet

Partner

6/10

Pleasant

07 Jun 2026

Damien

Average

10/10

Exceptional

07 Jun 2026

Reggie

Everything was amazing

Partner

2/10

Poor

06 Jun 2026

Jesse

I was not told about the parking fee it’s not that I wouldn’t have paid for it but I was told the the hold on my card was for incidentals however it was for parking

Family

10/10

Exceptional

06 Jun 2026

Ricardo

Room was well maintained and extremely comfortable to sleep in.

Partner

10/10

Exceptional

06 Jun 2026

Olukayode

The parking spots get filled up so fast. Even after paying for parking, it was sometimes hard to get a spot. Maybe they need to add more parking facilities to their current one. Outside of that, what an incredibly nice experience it was.

Partner

10/10

Exceptional

04 Jun 2026

Albert

Very good experience. I always stayed here. Love the property.
I met Matthew this time. He is a great person. Very polite and very helpful

Self