Name: Club Wyndham Harbour Lights
Address: 911 5th Avenue, San Diego, 92101, US

2/10

Poor

03 Aug 2026

Jeffrey

The staff was super helpful all the way around. The room was spacious and included everything we needed. We wish we could have had additional nights at the property.

10/10

Exceptional

31 Jul 2026

Andrew

The resort is in a great location near downtown San Diego. The resort is very clean, The units are updated. The neighborhood feels safe to walk at night and day. Staff is helpful and friendly. Hot coffee in the morning is served in the lobby.

8/10

Excellent

28 Jul 2026

Julie

We had a good room although they have the community shampoo and conditioner which were empty to start. If you’re looking for a restful stay this isn’t it. It is VERY LOUD at night if you’re in the front. We could hear talking and partying all night long. If you enjoy that type of thing, then party on! Staff were amazing! We got a lot of freebies which is always fun. Not their fault it’s loud, it’s just the area.

10/10

Exceptional

08 Jul 2026

Miranda

Very safe, clean and respectful and attentive staff!

Partner

10/10

Exceptional

08 Jun 2026

Darla

Staff was so friendly and was so helpful.
Great location for downtown things.

Partner

10/10

Exceptional

17 Nov 2025

Kennedy

We had a lovely stay here. Trinity and Mackenzie were amazing and so friendly!

Leisure Family

10/10

Exceptional

25 Oct 2025

Patricia

Great location close to all the great restaurants and bars. Rooms were very clean, large, comfortable. Great little kitchen area with fullsize fridge in the room. Firness center well maintained and nice. We will stay again.

Leisure Family

8/10

Excellent

24 Oct 2025

Sherre

The staff were very friendly,room was great very clean it was like a little studio condo had a stove fridge freezer, etc. The town is really quaint and a lot of good restaurants, my only complaint is there are so many homeless. The sidewalks smelled like urine in the mornings, and all the shop owners were squirting off the cement out front. During the evening, they were all getting their sleeping places and I saw some doing drugs. I heard sirens outside my window and police talking to all the homeless trying to get them off of the street. A lot of mentally ill homeless it was kind of scary at night, especially going solo. Somewhere in the middle of the street, screaming at everyone yelling obscenities. I definitely won’t go back, not because of the hotel but because of my safety concerns. They did have security out front 24 seven which was nice, but I didn’t feel comfortable going out at night.

Self

8/10

Excellent

08 Oct 2025

Andres

Clean room and friendly staff, are is a little noisy and unsafe at night

Business Self

10/10

Exceptional

27 Apr 2025

Michael

Outstanding customer service, room was excellent, valet parking was outstanding. 5 stars.

Leisure Partner

2/10

Poor

21 Apr 2025

Alondra

Booked the stay (paid for in advance) and when my colleague arrived to check in, he was told there was no room for him. He was now on foot because Uber had dropped him off, he left trying to find another hotel and was mugged. This could have been avoided if the hotel was true to their word and provided a room that we paid for and still have not been refunded for.

Business Self

6/10

Pleasant

11 Feb 2025

Clinton E

I did not book a room at this property and was moved there at no fault of my own. It was a half mile further away from my convention adding time to my morning commute thru an unsafe and filthy streets covered with homeless.

Business_and_leisure Partner

8/10

Excellent

07 Feb 2025

William

Good

10/10

Exceptional

07 Feb 2025

Vincent

Great staff and service, amazing cookies when you check in and the cool gift bag with waters, really thoughtful of them for that. Great tacos a block away and lots of things to do all around.

Business_and_leisure Self

8/10

Excellent

19 Dec 2024

William

Nice property. Great location.

Leisure Partner

10/10

Exceptional

03 Nov 2024

Jasmine

Friendly staff, clean and I loved being able to walk down the street and enjoy the gaslamp district.

Leisure Partner

10/10

Exceptional

29 Sep 2024

Beth

The homelessness takes the pleasure away from this beautiful place at night.

Business_and_leisure Partner

8/10

Excellent

25 Sep 2024

Barbara

Great location but noisy air con in our studio. Very well equipped.

Leisure Partner

10/10

Exceptional

23 Sep 2024

Peter

Loved this hotel. Very funky and located in or adjacent to the Gaslamp area of San Diego. Rooms were clean and serviced every second day. Room was spacious but my only negatives were that there is no safe or mini fridge in the room. Very close to Broadway and the 5th Avenue Trolley stop. Would I stay here again… definitely

Self

10/10

Exceptional

26 May 2024

Christine

Thank you

I was thrilled with the room. The staff were gracious and patient. Thanks!

Business

8/10

Excellent

20 May 2024

Coral

This hotel was convenient for a conference I attended. I love how walkable it is to things, but it is quite loud in this area in the evenings. I travel with earplugs, so I was fine - but definitely something to know about in Advance!

Business Self

8/10

Excellent

06 May 2024

Sean

Great stay in San Diego

Great rooms for an excellent price. Yes, the area is busy and the vulnerable population is prevalent in the area. However the building is under key card lock 24/7 and the staff is very friendly.

Partner

10/10

Exceptional

04 May 2024

Lisa

The staff was phenomenal from the very beginning til the end. Everyone was very helpful and super sweet.

Business_and_leisure Friends

10/10

Exceptional

30 Jan 2024

Greg

Great location if you like the bars and restaurants of the GasLamp area. It can be quite loud at night especially on Friday and Saturday.

Leisure Partner

10/10

Exceptional

30 Jan 2024

Terry

Excellent central location. Staff was great and hotel was very well maintained. Room was spacious and had great amenities. Would recommend.

Leisure Partner

10/10

Exceptional

24 Jan 2024

Kimberly

Awesome experience! I’m BIG on customer service and they nailed it! Prior to arrival I received a text confirming details of my stay. They have a VIP chalk board for guests with your name that makes you feel special. Harmony checked me in and was fantastic. She was patient, kind and knowledgeable. I was able to check in early from a long flight and prepare for the conference I was attending at the convention center. A plethora of local restaurants to choose from. Homeless are around but unavoidable. Felt safe with key card access to the hotel. My room was clean and quiet, it had a kitchenette area that was a plus. Will definitely return next time I’m in San Diego.

Business

10/10

Exceptional

09 Jan 2024

Mirna

Good hotel definitely coming back again to book!

Business_and_leisure Self

10/10

Exceptional

02 Dec 2023

Michael

Awesome location, great valet service, concierge was helpful, very walkable area!

Leisure Partner

10/10

Exceptional

03 Nov 2023

Ziley

Central location

Leisure Partner

4/10

Poor

19 May 2023

Catherine

Check in was fine but then when all we wanted was to settle in after a very long trip, we were subjected to a hard sales pitch to schedule our attendance at a 90 minute Wyndham properties presentation. This was unexpected and not appreciated.

The app used by the valet service didn’t work so we spent quite a bit of time trying to confirm that our car was actually there. The hotel and valet staff were helpful but could not send us a message with the link to retrieve our car.

The room was large, attractive and comfortable but the window seal was broken so we could hear every conversation on the sidewalk below it.

Leisure Family

10/10

Exceptional

11 May 2023

Jodi

Clean and spacious rooms. Quiet despite being in gaslamp district. Overall very helpful and kind staff.

Leisure Family_with_children

8/10

Excellent

01 Mar 2022

Dehl

This place is beautiful, room was great, staff were fantastic, however ensure you use the ear plugs every night!! The windows are paper thin and the street it faces is extremely busy with bars, restaurants and homeless people. It is a great location, just be prepared.

Leisure Family

10/10

Exceptional

15 Feb 2022

Lavin

A continental breakfast service would have been nice. But due to covid,,,it's understandable why it wasn't currently available.

Business Self

10/10

Exceptional

05 Sep 2021

Mir

Located on the only seedy block in the gaslamp quarter...surrounded by tattoo parlors, liquor stores, and pawn shops...lots of homeless gathering at night. Can hear all the street noise all night, esp on lower floors. Once inside, facility is great.

Business_and_leisure Partner

10/10

Exceptional

17 Jul 2021

Damien

5 Star Customer service!

Had a mixup with her room. Rachel the general manager was one of the best customer service managers that Have meet. She was understanding and went over and beyond. Her staff was also very courteous and friendly. Highly recommend this Hotel.

Friends_and_family Family

8/10

Excellent

02 Jun 2021

Verified traveler

A bit noisy at night but understandable considering we are right in downtown. Service was good, bed was comfortable. Hot water in the pipes came quickly. The kitchenette was cute and had what was needed.

Partner

10/10

Exceptional

20 Feb 2021

Joel

Clean and professional

Very nice and clean. Service staff very professional

Self

6/10

Pleasant

18 Feb 2020

Verified traveler

The hotel itself was very nice. Same with the staff (very friendly). Unfortunately, there were very loud and rowdy people who for whatever reason hung out in front of the hotel until 2:00am in the morning on both nights. On the second night a huge fight broke out right underneath our room involving several people. The hotel security did absolutely nothing about it. It's for this reason that I will never stay at this hotel again.

Leisure Partner

8/10

Excellent

26 Sep 2019

Katerina

I am a picky client, but it was very nice stay in the heart of the city, right in center of party. Clean, spacious rooms, nice bathroom and kitchenette, everything is pleasant and equipped. Cons: 5th ave is super noisy at night, no daily room service, no Nespresso on site.
Pros: valet fee waived if you attend 1.5 hr lecture at breakfast, nice internet speed included, pastry in foyer in morning, discount given for breakfast at Cafe21 which is absolutely delicious!!!
Overall: highly recommended

Business_and_leisure Family_with_children

8/10

Excellent

21 Aug 2019

Verified traveler

Feel like in my home but a Suggest at least a room service each 2-3 days and not 4days as established.

10/10

Exceptional

02 Jul 2019

Verified traveler

I just loved that it suited our purpose for just my husband and Iand a beautiful family wedding

Friends_and_family Partner

10/10

Exceptional

06 Apr 2019

Verified traveler

All good nice staff.
Rooms where well equipped.
Great gym.

Leisure Friends

10/10

Exceptional

02 Nov 2018

TANYA

Perfect location, easy to walk everywhere. Renovations currently happening but we were heading off before 9 anyway so it didn't affect our stay. Front desk staff were very friendly and helpful.

Family

8/10

Excellent

24 Sep 2018

Jeffrey

Beware of the sales pitch

The hotel's top two floors were under construction which created early morning noise if you were trying to sleep in. Also this is a vacation club hotel so expect to be hassled for a free breakfast meeting upon your arrival. The rooms are newly renovated and very clean.

Partner

10/10

Exceptional

23 Aug 2018

BelindaOng

Enjoyed the fact that they had many restaurants and places to walk around

10/10

Exceptional

21 Aug 2018

Barbara

Girls Weekend!!

Girls weekend. Hotel is great. Having the kitchen in the room was a huge time and money saver. The only drawback is the area of the Gaslamp that the hotel is located has become very sketchy. Lots of homeless all over the sidewalk and police sirens all night long.

Friends

10/10

Exceptional

01 Aug 2018

Marina

Jean and Heather were amazing at the front desk and concierge staff were superb :)
Definitely recommend this place

10/10

Exceptional

26 Jun 2018

larry

Best location in Gas lamp

Clean rooms, great location . Staff was helpful, we got to town early but they held our bags and even had them in our rooms when we checked in ...tje did talk about their time shares but were never pushy, a quick no thanks was all that was needed

10/10

Exceptional

26 Jun 2018

Verified traveler

nice stay with good view

staff was very friendly, complementary muffins and lemonade were a nice touch. the room was beautiful and spacious, though a little dim lighting. i enjoyed the rounded window view which was of the downtown street. not fond of paying for valet parking.

8/10

Excellent

05 Jun 2018

Jason

Great Location but Questionable Service

Overall, loved the location and room was good quality. In my opinion, the staff was a little too aggressive regarding sales presentation. We were never offered a refresh of key items such as towels, linen, tissues etc... We found that to be unusual.

6/10

Pleasant

15 May 2018

Verified traveler

good location in san diego downtown, but not quite good service. plus the room is not quite equipped.

10/10

Exceptional

07 May 2018

Gabby

Everything was taken care of when we got there. It was clean and really nice. The location is the best. I will definetly be back when I come to SD. Thank you to their amazing staff for being so nice and helpful.

8/10

Excellent

03 May 2018

Ana

Great location. Did not appreciate being approached with the aggressive sales pitch about timeshare. Other than that it was easy to check in and stay was wonderful

10/10

Exceptional

03 May 2018

Monica

Very clean hotel. Their rooms are very spacious which is really good when you have kids. The location is perfect too.

Family

10/10

Exceptional

25 Mar 2018

Lisa

Will definitely stay again!

Very friendly staff, spacious room, comfortable bed. Excellent value ...we would definitely stay here again!

8/10

Excellent

23 Mar 2018

Verified traveler

Great place to stay if you're going to be partying during your stay. Located at the heart of the Gaslamp Quarters. Complimentary tickets to get into clubs. Walking distance to all social bars and clubs. Privacy was a given, staff was very resourceful with information.

10/10

Exceptional

13 Mar 2018

Melissa

COMFORT

Loved everything about this hotel. Location is great, right in the middle of the gas lamp 5 minutes away from little Italy. The room was very spacious and clean. Hotel staff were friendly. Would definitely stay here again.

8/10

Excellent

12 Mar 2018

Verified traveler

Not for business

This is not a hotel for a business trip
There are no room accomadstions no desk

8/10

Excellent

10 Mar 2018

Liz

Not the best location

The hotel staff at the door, behind the desk and the gentleman who took our suitcases were great.The concierge on the other hand was too pushy on trying to get me to sign up for a class the minute I registered for our room.I explained to her we did not have time for this at this time since we had litterally just drove for 2 days and were tired and hungry.So when we came back from eating we barely stepped into the hotel when she was bothering us again. This made us very uncomfortable walking into the hotel.As I stand everyone else was great.

8/10

Excellent

03 Mar 2018

Barb

Nice Hotel in the Gaslamp District

Nice hotel. Staff is great. The room was comfortable but a little noisy. The street noise was annoying at night.
I felt uncomfortable walking after dark due to the large amount of homeless laying around on the sidewalks.

10/10

Exceptional

25 Feb 2018

Karen

Hotel and staff were excellent but it was a resort type hotel so they push for you to buy time like a time share. At checkin they pull you aside for the sales pitch.

10/10

Exceptional

30 Jan 2018

Verified traveler

Very satisfied with my stay and experience here! I would definitely recommend everyone I know to stay here

10/10

Exceptional

18 Jan 2018

vanessa

Great hotel, very clean.

The hotel was located in the Gaslamp district of San Diego. Perfect location. Very clean room. Comfort beds.

6/10

Pleasant

30 Dec 2017

Kelley

Time share opportunity only

We were overall displeased with our stay. Right away they started pushing free stuff with their ultimate goal of selling time shares. Our baby was crying, so they said they'd call us to talk about the time share and I didn't want to be rude, so I agreed. Our luggage hadn't even been delivered to our room before they started calling. They called so many times that I had to disconnect my phone. They finally trapped us in the lobby one evening sometime after 7 pm. You really have to give them a direct no, otherwise they'll keep pursuing you. It's definitely a turn off. It's completely crazy that a hotel would sacrifice customer service to sell you something. I would not recommend.

Family

4/10

Poor

27 Nov 2017

Amit

Good hotel with Hostile environment

Pros:

Hotel was in great area, service was okay and hotel was clean.

Cons:

As this is whyndam, there was no room service. Also, all the staff member was trying to sell the Whyndam timeshare and were very persistant on going and attending the presentation and sales pitch. I have been to these presentation before and these are really hard to get rid off. They made my whole stay hostile, i was just running around everywhere to make sure that no nody is coming near me to sell me the timeshare.

Family

10/10

Exceptional

21 Nov 2017

Verified traveler

Great place!!! Would stay here again. Staff was friendly, always willing to help with any questions I had.

Partner

2/10

Poor

30 Oct 2017

Brian

A Timeshare Hotel & Their Valet Damages Vehicles

First things first. Valet at the hotel damaged my car while they had it in their possession for 2 days, and refused to take any type of responsibility for it. Hotel was no help either, only providing the phone for a 'supervisor' which never picked up or returned our call. Next, this is a Time Share hotel, so expect to be pressured into buying something you don't want, like the room you're staying in. Doormen were nice and pleasant whenever they were available. Elevator is EXTREMELY slow. I will be filing a complaint with my credit card company vs. this establishment for the problems encountered and the lack of support from Wyndham.

10/10

Exceptional

27 Oct 2017

Verified traveler

Great experience

Excellent location, convenient to major attractions and restaurants. Concierge and staff very helpful.

10/10

Exceptional

13 Oct 2017

Thanh Uyen

Fantastic experience

Amazing, the staffs were very friendly and helpful. The room was well decorated and comfortable with a kitchen and plenty utensils if you have time to cook. Will recommend to my friends.

10/10

Exceptional

02 Oct 2017

David

Almost perfect.

Everything was very, very nice except for two issues. There was the shell of a small roach on the bedspread and a stain on the sheets. It looks like the sheets were laundered but the stain was still disconcerting.

We very much like the apartment feel to the rooms with the kitchen and size. Plus, the location is about perfect.

Partner

8/10

Excellent

22 Sep 2017

Ahmed

Good place but no room service

Very good and clean room, spacious, loved the gym and steam room. issues: lower levels room gets very noisy at night cause its near a parking lot, during my stay someone had the music so loud in his car in the parking lot for over 30 minutes, the room's walls were literally shacking! I called main desk they said they can't do anything about it, and i can call police myself if i'd like to! anyways the dude left eventually but it wasn't a pleasant expereience. Finally, there are no room service every day.

10/10

Exceptional

19 Sep 2017

Adam

My family and Inenjoyed our stay at the Wyndham Harbour Lights. I was there on a work convention and was happy to have a central location, close enough to the convention center to walk. Comfortable room and accomodations. Expensive parking, but valet was easy to work with.

10/10

Exceptional

11 Sep 2017

Verified traveler

Great location and very friendly staff. A wonderful experience overall!

8/10

Excellent

30 Aug 2017

Lane

Nice time

Hotel was clean, staff was friendly and efficient.

10/10