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Hotel Calli Quetzalcoatl

Puebla · Mexico

Portal Guerrero 11View location

7.8/10Very good638 Reviews
Cleanliness8.0/108.0
Service8.2/108.2
Comfort7.0/107.0
Condition7.4/107.4
Location10.0/1010.0
Neighborhood8.8/108.8
Amenities8.2/108.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hotel Calli Quetzalcoatl

With a stay at Hotel Calli Quetzalcoatl in San Pedro Cholula (Cholula), you'll be within a 15-minute drive of Great Pyramid of Cholula and Angelopolis Commercial Center. This spa hotel is 8.4 mi (13.6 km) from Zócalo de Puebla and 8.5 mi (13.6 km) from Puebla Cathedral.

Stay in one of 40 guestrooms featuring plasma televisions. Cable television is provided for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include desks, housekeeping is provided daily, and irons/ironing boards can be requested. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage.

Event facilities at this hotel consist of conference space and 2 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Entertainment
Smoking areas
Childcare
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 2:30 PM
Check-in until 6:30 AM
Check-out until 12:30 PM
Minimum check-in age 18

Hotel policies

No cribs (infant beds) available No elevators Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Important information

  • You need to know
    • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a fire extinguisher, a security system, and a first aid kit
  • Minimal age
    18
  • Optional fees
    • Fee for local cuisine breakfast: approximately MXN 170.00 for adults and MXN 140.00 for children
    • Airport shuttle fee: MXN 1900
    • Uncovered self parking fee: MXN 200.00 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Museo de la Ciudad de Cholula 0.4 km / 0.2 mi
Templo de San Gabriel 0.5 km / 0.3 mi
San Gabriel Convent 0.5 km / 0.3 mi
Plaza de la Concordia 0.6 km / 0.4 mi
Ex-Convento de San Gabriel 0.6 km / 0.4 mi
Capilla Real 0.6 km / 0.4 mi
Capilla de la Tercera Orden 0.9 km / 0.5 mi
Great Pyramid of Cholula 1 km / 0.6 mi
La Virgen de los Remedios Sanctuary 1.1 km / 0.7 mi
Botanic Garden Tzapoteca Dra Helia Bravo Hollis 1.2 km / 0.8 mi
University of the Americas Puebla 1.6 km / 1 mi
Container City 1.8 km / 1.1 mi
Francisco Pelaez Ethnobotanical Garden 3.1 km / 2 mi
Parroquia de San Juan Bautista 4.4 km / 2.8 mi
Explanada Shopping Center 4.7 km / 2.9 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • hotel
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

No room details available for this hotel.

Guest reviews

What other guests saying about Hotel Calli Quetzalcoatl

7.8
Very good
638 Reviews
Cleanliness
8.0 /10
Service
8.2 /10
Comfort
7.0 /10
Condition
7.4 /10
Location
10.0 /10
Neighborhood
8.8 /10
Amenities
8.2 /10
100 reviews shown
10/10
Exceptional
15 Jul 2026
piedra
Muy buen lugar
Self
10/10
Exceptional
15 Jul 2026
Cesar
Muy buen lugar
Self
10/10
Exceptional
29 Mar 2026
gildardo
Great pool.. clean rooms
Family_with_children
8/10
Excellent
27 Dec 2025
Bertha
It was all very nice
Friends_and_family Family
10/10
Exceptional
31 Oct 2025
Cristhian
Good location.
Staff so polite
Clean
2/10
Poor
13 Oct 2025
ALMA
Not a place to stay
10/10
Exceptional
28 Aug 2025
Zulma
My room will always be clean. Loved it!!!
Laundry service, amazing! My kids loved it and its very safe ,even after hours.
Business_and_leisure Family
6/10
Pleasant
29 Jun 2025
Gysella
The first room i got was duty. Had to ask the from desk to change my room, fortunately they did change my room , and was WAY BETTER
Leisure Family
8/10
Excellent
23 Jun 2025
Veronica
The room was great with comfortable beds and clean linen. The staff was courteous and very helpful throughout our stay. The location is also a big plus — within walking distance to shops and restaurants, which made getting around very convenient. Overall, a pleasant experience!
Leisure Family
10/10
Exceptional
01 Jun 2025
werner
Love this place. I am coming back
10/10
Exceptional
16 Apr 2025
victor
Nice place I will go back
Leisure Family
10/10
Exceptional
24 Mar 2025
NELY NOEMÍ
Na
10/10
Exceptional
13 Jan 2025
Jose
Beautiful property in the middle of everything staff was very helpful and friendly
Family_with_children
10/10
Exceptional
09 Jan 2025
piedra
Good
10/10
Exceptional
03 Jan 2025
Zulma
Amazing stay with my children.
10/10
Exceptional
27 Dec 2024
Elias
Good location
Leisure Family
10/10
Exceptional
27 Dec 2024
Judith

Three night stay in Cholula

The hotel is located in the Portales of the plaza surtounded by shops, restaurants. The taxi cab stop is on the corner. Very courteous and attentive staff.
Friends_and_family Family
2/10
Poor
13 Dec 2024
andres
They don’t care about the noise we left the hotel on the first night
Family
4/10
Poor
24 Nov 2024
Yael
Expedia promovió cama Queen por la cual pagué y llegando al hotel la cama era matrimonial. Seguido a esto la Sra Isabel, recepcionista del hotel, se lavó las manos diciendo que era cuestión de Expedia ofrecer camas de ese tamaño y no dependía de ella darnos la cama que nos correspondía.

10/10
Exceptional
07 Aug 2024
Carlos
Parking little walk but overall great place!
10/10
Exceptional
24 Jun 2024
Maria
An excellent location for all the tourist attractions, the staff also very friendly helping us transport us.
Leisure Family
6/10
Pleasant
12 May 2024
Anon
Everything was good but parking was a few blocks away. Alao no a/c no fans and windows did not open
6/10
Pleasant
29 Mar 2024
Robert Douglas

Very quiet

Why cant they pay a little more attencion to doors that open and close properly? To get into the room, as well as the bathroom, you had to push the doors to get them to open / closed.
As well the curtains couldn't be closed because the slats where not properly aligned.
Partner
10/10
Exceptional
14 Feb 2024
LEVI GURION
Una zona muy tranquila para descansar, muy bien ubicado y con personal amable. Si regresaré para mis viajes regulares.
Business_and_leisure Self
6/10
Pleasant
21 Jan 2024
Darrel

Great location

Budget hotel with overpriced breakfast. Great location! Staff were friendly and helpful. No Fan, AC or heat in the rooms.
Friends_and_family Family
10/10
Exceptional
16 Jan 2024
Carmen
Great location, great price. Everyone very helpful. I stay here 3 times a year.
Friends_and_family Family
6/10
Pleasant
17 Sep 2023
Nancy
Walking distance to the Great Pyramid
Leisure Family
4/10
Poor
01 Aug 2023
Emigdia
El check in era a las dos, eran casi las tres y el cuarto no estaba listo, olía horrible a cloro y estaba muy sucio.
Family
2/10
Poor
18 Jun 2023
Antonio
The pictures provided are misleading, the suites arent renovated at all, they are old and outdated, the tv has local chanel only, there was no towels, shampoo or other personal hygiene items, there is only one person in reception, sometimes helpful, pool is not climatized.
There is no restaurant and there is not a special rate breakfast. Parking is limited from 8pm to 9am, and 2 blocks away. For this price I have paid a 4 star stay in other place here in Mexico, even including breakfast buffet.

Also, the worst attitude when we asked for extender check out, only half hour tolerance after begging for it.
Leisure Family
10/10
Exceptional
13 Jun 2023
Elias
Good place
6/10
Pleasant
07 May 2023
Jacklyn
There was a rat poop on one of the towels and the pool water was freezing. Other than that the stay was great.
Leisure Family_with_children
6/10
Pleasant
06 Sep 2022
Sandra
Very quaint room and the location was great everything was close food, pyramid, and other sites. To me the bed needs to be replaced hard as a rock but to each its own some people like those kind of mattresses, the older lady at the front desk there rude as can be unless it was someone who she considered of wealth but never answered good morning or evening nothing she was simply RUDE with such a nasty look, but not all personal were like her the cleaning crew was great very hospitable and kind along with the night security older man and a young man as well very helpful and what customer service is suppose to be like they made you feel welcomed unlike the other front desk personnel. they really need to get people who treat everyone the same and make you feel welcomed not like you're bothering them because you have a question or concern.
Leisure Friends
8/10
Excellent
09 May 2022
Vicky
Lots of choices for delicious yet low priced meals.

Leisure Family
10/10
Exceptional
28 Mar 2022
Edgar
It was a good place to stay
Family_with_children
10/10
Exceptional
10 Dec 2021
Alan
Centrally located but the parking sucks. I had to wait at least 40min to be able to get my card out of the parking. The hotel has an agreement with a parking site but they need to coordinate better. Specially if you need your car early in the morning.

The hotel room si spacious and has everything you need.
Leisure Partner
8/10
Excellent
09 Apr 2021
Yesica
Good place to stay
Friends_and_family Family
8/10
Excellent
11 Mar 2021
Verified traveler
El staff muy serviciables y hamables, tambien tienen Netflix a si puedes disfrutar peliculas y series
Friends_and_family Family_with_children
6/10
Pleasant
13 Feb 2020
Verified traveler
No wash cloths, only towels. Lots of cleaning type noise during the night. Expedia.com had said there was a shuttle to the airport but there was not. Please leave 2 water bottles when there are 2 guests. But overall ok.
Friends_and_family Family
10/10
Exceptional
21 Sep 2019
Francisco
It was great! I would highly recommend! They did everything possible to accommodate our needs and they succeeded.
Friends_and_family Family
10/10
Exceptional
20 Aug 2019
Patricia
Exelent llocation. Very good staff.quiet place, i will recomend.
Leisure Family
8/10
Excellent
14 Aug 2019
Verified traveler
The location in the historic center could not be better. Customer service staff is excellent. There are screens on the windows. Rooms have variety, not all alike in a price category.

Our first room was on lower level in back and was musty. Water comes up from the ground through the walls in Mexico so this is common. We moved upstairs where we had air and lots of light. Staff was most accommodating. They took us to see the rooms currently available and offered to let us move later in the day when there were more rooms cleaned. If we didn't like the second room they encouraged us to let them know as they wanted us to be satisfied.

The rooms featured a comfy bed, quick hot water, a good shower, and furniture in good repair. Internet was good. Televisions were new with limited cable channels and no local channels. There were no drawers but there was a large closet with a bar for clothes, two shelves below, and one above. This provided a lot of space for luggage and possessions. There is bottled drinking water.

Doors opened with a tap card which had to be reset a couple times. Staff were cheery and quick in helping.

Though the portales at the entry of the hotel are full of restaurants I suggest wandering a block west along Hidalgo to a restaurant used by locals called El Porton or a block further to the traditional market where I recommend both the quesadillas on blue corn made as you watch or Cemitas Lupita. The market is a cultural experience not to be missed.
Leisure Partner
8/10
Excellent
03 May 2019
Verified traveler
Clean & friendly. Well located. Our room was in the back, through a back corridor, very dump.
Leisure Family
4/10
Poor
15 Jan 2019
Verified traveler
Extremely cold room. No heat source. The shower was not great, barely any water came out. It was a great location and they did have nice towels.
Leisure Partner
4/10
Poor
21 Jul 2018
Verified traveler
I reserved 2 rooms, and they did not look as the pictures on line. One of the rooms had a problem with the toilet and the sink was leaky, bad customers service.
8/10
Excellent
20 Mar 2018
Verified traveler

Great Location

The hotel is at a great location, I love decoration of the place and how was everything close by.
A lot of POI around the hotel and everyone was nice to us.
The backfall of the place was that they share the parking spot with a commercial one and the hotel only is responsible for 7:30 pm to 10 am, if you leave the car, they charge the parking spot. It is not a big problem if you are using the car a lot or you arrive without a car.
The place was clean bit it seems that they need to give a little maintanence to the room but it was nice.
Family
10/10
Exceptional
28 Nov 2017
Melissa

Great hotel in a perfect location

Casa Calli is a wonderful little hotel. You can’t beat the location. It was very clean and comfortable, and the staff was friendly and helpful. I booked last minute and the only room available was a suite. It was massive and had three full sized beds (!) which was definitely way more space than me and my boyfriend needed, but it would be perfect for a family. The price was very reasonable. One word of caution: we stayed in late November and it was very cold in the room at night. This is in no way a complaint against the hotel, because it’s not their fault. It gets chilly in central Mexico that time of year and “indoor heat” is not a thing. So just a warning to dress warm! Highly recommended. Cholula is a wonderful little town to visit! Make sure you visit the mercado for a cemita or quesadilla!
Partner
8/10
Excellent
30 Aug 2017
aubie

Great part of town

Walking distance of pyramid, museum, park, market and beautiful view. All types eating joints everywhere.
2/10
Poor
18 Apr 2017
Verified traveler

Hotel downtown

The service was horrible we had to park the car in a public parking lot and pay for the parking then go to the back and carry our luggage ourself and room was so bad and smelly to sewer. Pool was so dirty I won't recomended to anybody.
8/10
Excellent
18 Mar 2017
maria

Great location, good price & food for your money

Hard beds, very friendly staff, great location!!
Very clean but very dark you couldn't notice
Family
8/10
Excellent
14 Mar 2017
Juan

Get what you pay for.

Was here a few days and the location is excellent to say the least, most convinient if your new to the area, rooms aren't so bad, could definitely be better. Wouldn't say it's top notch but definitely worth the little money it costs.
Family
4/10
Poor
16 Dec 2016
Vic

No comfort

The room was ok. The entrance from the back parking lot was confusing and dark. The pool was dirty and the room door locks were badly repaired. Security is number one on our list and there was none in the room. The mattresses were hard as concrete, not to mention the lack of sleep with the big party room downstairs and other loud guest that seemed to be running around the hotel yelling and screaming from around 2200hrs to 0200 hrs the next day. Overall not a pleaseant experience.
4/10
Poor
16 Nov 2016
Nicole Deanna

Nice location, not completely clean

The hotel itself was centrally located and even the lobby and restaurant had a cute feel to it but our room itself was not very clean. It was the final part of our trip and we did not exactly want to shower or sleep under the covers. It wasn't anything in particular, just didn't have that hotel clean feel.
Partner
6/10
Pleasant
06 Oct 2016
Dennis

Still take a classic little hotel over chains.

Rates are economical so it is difficult to complain about the typically Mexican short-comings of running out of hot water, lack of attention to detail when cleaning, toilet bowl leakage, hallway and exterior noise, etc.
Family
6/10
Pleasant
15 Feb 2016
Verified traveler

Casa Calli adventure

Adequate hotel. During our stay, there was a cold spell in Mexico. The room was cold. No heater... even portable. Access to hotel is impossible from street. Needs a better address: located on the zocalo, pedestrian access only.
6/10
Pleasant
10 Feb 2016
Robert

Hotel right on the Zocalo and Jardin

The staff are very efficient and friendly. When the room that we were given was too small, they didn't hesitate in giving us a larger room. The parking lot is covered and attached to the hotel via a walkway.
8/10
Excellent
07 Jan 2016
Verified traveler

Pet friendly hotel on the main plaza

This hotel is right on the main square in Cholula, with the Jardin a few steps away to walk our dog. There are lots of sidewalk restaurants under the arches along the same side of the square. The pyramid is an easy walk, just past the old convent. It is very clean, and has all the amenities required.
8/10
Excellent
30 Nov 2015
Verified traveler
Nice hotel to stay for a short amount of time. I like being by the shops!
Family
10/10
Exceptional
22 Nov 2015
ines
It is located in a very good town, close to everything even the pyramid.
6/10
Pleasant
28 Sep 2015
Verified traveler

great location, good price

its a good hotel for the price, great location.

the only problem is the noise, you can hear everything!!!!, you wake up every time someone walks in the hall.
10/10
Exceptional
24 Sep 2015
Raul M

Top destination

Excellent place. Very convenient price...
Family
8/10
Excellent
18 Sep 2015
Oscar

Comfortable stay at a great price.

The room is an excellent stay for the price and location. The room was clean and the bed comfortable. The front desk and restaurant gave good service. The check in/check out were quick. The rooms are spacious. If you are picky and want 5 star, you're gonna find something to moan about. The hotel met my needs and comfort, and I would stay there again.
8/10
Excellent
14 Jan 2015
Michael

you'll love cholula

originally only booked for one night, but fell in love with cholula so we stayed another day. Awesome location minutes from the pyramide de cholula, tons of places to shop, eat, drink. clean city. The room smelled like sewer the first day, and the beds looked like they might not have been cleaned, the second day that was taken care of... we booked a couples massage, the second masseuse never showed up after waiting half an hour, the one that did show up was super sweet and offered to do separate full hour massages, they wound up going over an extra half hour + giving us 200 pesos back, so that ended well! the staff was also cool with allowing outside food in their patio and dinning areas, and even brought plates and utensils, and were awesome with giving advice on taxis and transportation.
Partner
10/10
Exceptional
01 Aug 2026
Juan Carlos
Buena ubicación y buen precio
4/10
Poor
17 Jul 2026
Jose Guillermo
Comprar a través de plataformas no es buena idea . Te relegan a la peor habitación (helada) y el estacionamiento del hotel está muy lejos
Además no te facturan.
8/10
Excellent
13 Jul 2026
Juan José Luis
me gusto lo céntrico que se encuentra, muy buena ubicación, el estacionamiento un poco lejos, pero muy amables.
Partner
4/10
Poor
01 Jul 2026
Xochitl Guadalupe
Primero el batallar con el estacionamiento, pues apesar del convenio en la noche tienes que buscar dónde estacionar tu auto y luego es a dos cuadras, la cama no es Queen, no tiene buena ventilación, las intalacionesen generaluy descuidadas y viejas.a pantalla no es Smart TV y limitante la programación. No tienes servicio al cuarto, ni teléfono hay.
Los camastros de la alberca mugrosos y viejos.
Note proporcionan toallas para los camastros tienes que traer las de las habitaciones y es anti higiénico pues para bañarte después ni modo que te saques con las mismas toallas sucias.
En general muy mala experiencia.
Es desagradable y triste que promuevan algo que no es.
Partner
10/10
Exceptional
12 Jun 2026
cesar gustavo
Personal muy amable y cálido
Friends_and_family Family
4/10
Poor
23 May 2026
Angel
El
Lugar es limpio pero se ve abandonado necesitan invertir un poco en la decoración y en mobiliario
Partner
10/10
Exceptional
16 May 2026
Jean Daniel
Muy bonito hotel, excelente opción para hospedarse. Su alberca es muy fresca, ideal para un día soleado. Las recepcionistas muy amables y serviciales. Súper recomendado.
Partner
10/10
Exceptional
04 May 2026
IRENE JUDIT
Habitación limpia, básica para solo dormir, bañarse y pasar la noche. Tiene alberca y esta de buen tamaño.
Family_with_children
8/10
Excellent
03 May 2026
Mariana
La habitación estaba impecable, sin embargo sugiero poner un ventilador de piso en época de calor 😊
Partner
8/10
Excellent
22 Apr 2026
Marisela
Es una propiedad antigua, considero que podrían hacerse alguna mejoras, es un lugar tranquilo y agradable, el personal muy atento y amable. Su ubicación muy buena y el desayuno está muy bien. Regresaríamos al mismo lugar con gusto.
Partner
8/10
Excellent
19 Apr 2026
Viridiana
El estacionamiento no está muy cerca y tiene horario de 8pm a 9am... deberia ser gratuito para huéspedes
Family_with_children
8/10
Excellent
18 Apr 2026
Jose
La habitación y el hotel está excelente, solo que en las habitaciones hace falta algún tipo de aislante de sonido, se escuchan los vecinos, pero en general la habitación y el servicio es muy bueno.
Partner
10/10
Exceptional
17 Apr 2026
Miriam
Tiene servicio de estacionamiento solo por la noche pero no es de la propiedad, queda a una cuadra de ahí pero después de las 9am se paga por hora. El desayuno fue bueno, aún cuando no lo adquirí en el paquete el lugar cuenta con restaurante y estaba muy rico todo.
Partner
10/10
Exceptional
14 Apr 2026
Rady Angelina Abreu
Excelente
10/10
Exceptional
06 Apr 2026
Eduardo
Hotel ubicado en el zócalo del pueblo. Muy buena ubicación puesto que las zonas turísticas quedan realmente cerca y al salir del hotel encuentras una gran variedad de restaurantes, además del ya existente en el hotel.
Al entrar al hotel encuentras un negocio de helados, a continuación, se observa el lobby con una sala de espera acogedora, de igual manera se puede observar un área que utilizan para eventos. Esto último puede llegar a incomodar a los huéspedes puesto que el sonido de la música y las personas se escucha en las habitaciones.
Los pasillos y la alberca a simple vista se observan bien cuidados.
En mi caso yo reservé una habitación sencilla, pero al momento de hacer check-in me ofrecieron una habitación con dos camas sin costo extra.
Estando en la habitación existe un armario con cobijas extras, una mesa con una silla, una mesa de descanso entre las camas y una pantalla postrada en la pared, un lavamanos con dos jabones y un botecito de shampoo. En el baño papel, toallas y agua caliente al cabo de unos pocos minutos.
Limpio, buen olor y camas amplias. Un detalle a tomar en cuenta es que la ventana de la habitación da hacia el pasillo y su protección de privacidad son unas persianas con las que fácilmente puede notarse un poco del interior de la habitación.
Partner
10/10
Exceptional
05 Apr 2026
Francisco Javier
En la plaza de la concordia, cerca de todo, gracias
10/10
Exceptional
03 Apr 2026
Jesus Manuel
Bonito lugar
10/10
Exceptional
03 Apr 2026
Sandra Alejandra
No es tan fácil, menos si traes mucho equipaje o viajas con bebés. Pero no imposible y vale la pena
Family_with_children
10/10
Exceptional
29 Mar 2026
monica Valeria
Es céntrico y muy amable el personal
Partner
10/10
Exceptional
29 Mar 2026
TERESA
Habitación muy limpia, te sientes seguro, discreto… muy lindo y acogedor :)
Family_with_children
10/10
Exceptional
25 Mar 2026
Héctor
Excelente ubicación, servicios y buen trato
10/10
Exceptional
22 Mar 2026
RAMIRO JOSUE D
Me gustó mucho mi estancia des que llegamos hasta que nos fuimos la locación está excelente y todo se encuentra alrededor del hotel
Partner
10/10
Exceptional
22 Mar 2026
Isidro
Excelente ubicación y excelente atención
Partner
2/10
Poor
21 Mar 2026
tech
Es un hotel que. No vale lo que cuesta habitaciones horribles calidad 0 ruidoso eventos cercanos a las habitaciones
Partner
10/10
Exceptional
20 Mar 2026
Matilde
Sí
Partner
10/10
Exceptional
18 Mar 2026
Jorge
Todo estuvo excelente
8/10
Excellent
17 Mar 2026
Miltonmix
Bien para ir a visitar cholula cumple con lo requerido
6/10
Pleasant
17 Mar 2026
Víctor
El estacionamiento es un tema.
Self
8/10
Excellent
15 Mar 2026
Javier
Está cómoda para descansar y muy bien ubicada
Family_with_children
8/10
Excellent
13 Mar 2026
Alberto
Las camas son matrimoniales todas . No hay queen. La limpieza muy bien solo que al pedir una cobija extra me comentaron que no tenían, lo que me pareció una muy mala respuesta. Al final me la consiguieron pero de momento no me pareció que un hotel no tuviera ropa de cama extra.
Partner
10/10
Exceptional
08 Mar 2026
América
Todo bien, las habitaciones son pequeñas pero todo muy limpio, todos muy amables y la alberca es de agua fría.
Family
10/10
Exceptional
02 Mar 2026
Claudia
El personal súper atento Srita Janay en la recepción y el Sr Jorge, la Srita Isabel y Pablo, súper atentos y dispuestos ayudarte en lo que quieras , la gente del aseo también!!!
Hotel Super, ubicado en medio del Zócalo, cerca de todo!! Están las Iglesias , Capilla Real y el Templo de San Gabriel y la Iglesia San Pedro a unos pasos , el tranvía en el zócalo !!!
El precio está justo para el hotel porq es una propiedad antigua , y no puede costar más
Pero la atención y el trato excelente!!!!!!
10/10
Exceptional
19 Feb 2026
Jose de Jesus
Limpio amabilidad en el servicio
Partner
8/10
Excellent
19 Feb 2026
Rolando
Ubicación
Family_with_children
8/10
Excellent
15 Feb 2026
Alejandro Gonzalez
habitación buena, restaurant pesimo, mala atención tardan mucho en llevarte, hasta utencilios elementales, cucharas tazones, pesimo restaurant
Leisure Family
8/10
Excellent
31 Jan 2026
Alfredo
Tiene mo en las paredes
Leisure Family
10/10
Exceptional
25 Jan 2026
Rene
Muy amables en recepción y impecable la habitación
2/10
Poor
13 Jan 2026
RAMIRO
LA HABITACIÓN ES DEMASIADO FRÍA Y NO CUENTAN CON CALEFACCIÓN, A LO MUCHO TE DAN OTRO COBERTOR PERO NO ES SUFICIENTE. SE ESCUCHA MUCHO RUIDO, A PESAR DE QUE ERA LA ÚLTIMA HABITACIÓN SE ESCUCHABAN LOS PORTAZOS Y LAS PLÁTICAS DE LOS CUARTOS CONTIGUOS. NO HAY AGUA CALIENTE, SOLO EN CIERTOS HORARIOS. AL HACER LA LIMPIEZA, OLVIDABAN DEJAR ARTÍCULOS DE ASEO. LA COMIDA DEL RESTAURANTE NO ES BUENA. HAY VARIEDAD PERO NO TIENE BUEN SABOR. ES PREFERIBLE COMER EN LOS RESTAURANTES QUE ESTAN EN LOS ALREDEDORES
Business

Location & surroundings

Hotel Calli Quetzalcoatl
Portal Guerrero 11, Puebla, Mexico

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