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Mm Grand Hotel Puebla, Tapestry Collection By Hil

Puebla · Mexico

Calle Boulevard Atlixco Numero 4303View location

9.2/10Excellent1,003 Reviews
Cleanliness9.6/109.6
Service9.4/109.4
Comfort9.4/109.4
Condition9.2/109.2
Neighborhood9.4/109.4
Amenities9.0/109.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Mm Grand Hotel Puebla, Tapestry Collection By Hil

With a stay at MM Grand Hotel Puebla, Tapestry Collection by Hilton in Puebla, you'll be a 4-minute drive from Angelopolis Commercial Center and 7 minutes from Puebla Cathedral. This hotel is 12 mi (19.3 km) from Africam Safari and 3.5 mi (5.7 km) from Zócalo de Puebla.

Stay in one of 93 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Puebla? This hotel has 3918 square feet (364 square meters) of space consisting of a conference center and 3 meeting rooms. Free valet parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Smoking areas
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No cribs (infant beds) available Noise-free rooms not guaranteed LGBTQIA+ friendly Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 15 Pet max weight (per pet) in lb is 33 Only dogs are allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions Pets cannot be left unattended

Cleaning and safety

Sanitization
Contactless check-out is available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)

Important information

  • You need to know
    • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
    • Contactless check-out is available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • Guests must contact this property in advance to reserve cribs/infant beds
    • This property accepts credit cards, debit cards, and cash
    • Noise-free guestrooms cannot be guaranteed
    • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately MXN 260 to 300 per person
    • Pet fee: MXN 550 per pet, per night
    • Service animals are exempt from fees
    • Early check-in is available for a fee (subject to availability)
    • Late check-out is available for a fee (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Triangulo Las Animas Shopping Center 0.4 km / 0.3 mi
Centro de Artes Crazy Ibiza 1.4 km / 0.9 mi
Estrella de Puebla Observation Wheel 2 km / 1.2 mi
Angelopolis Commercial Center 2.3 km / 1.4 mi
Fuente de los Frailes 2.3 km / 1.4 mi
Metropolitan Auditorium 2.4 km / 1.5 mi
Universidad Madero 2.4 km / 1.5 mi
Universidad Popular Autónoma del Estado de Puebla 2.8 km / 1.7 mi
SKY Bridge Puebla 3.3 km / 2.1 mi
Palmas Plaza 3.6 km / 2.2 mi
Federalized Higher Normal School of the State of Puebla 3.7 km / 2.3 mi
Galerías Serdán 3.8 km / 2.3 mi
Cuexcomate Volcano 3.9 km / 2.4 mi
Museum of the Mexican Army and Air Force 3.9 km / 2.4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • hotel
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE PresidentialSUITE • PresidentialSUI.6S

    Photos are not available for this room type.

    Mm Grand Hotel Puebla, Tapestry Collection By Hil

    SUITE Presidential

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Presidential

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.6S

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE GRANDDOUBLE • GRANDDBL.GD

    Photos are not available for this room type.

    Mm Grand Hotel Puebla, Tapestry Collection By Hil

    DOUBLE GRAND

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    GRAND

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.GD

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE GRANDQUADRUPLE • GRANDQUA.GD

    Photos are not available for this room type.

    Mm Grand Hotel Puebla, Tapestry Collection By Hil

    QUADRUPLE GRAND

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    GRAND

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.GD

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BEDDBL.DX-KG

    Photos are not available for this room type.

    Mm Grand Hotel Puebla, Tapestry Collection By Hil

    DOUBLE DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Mm Grand Hotel Puebla, Tapestry Collection By Hil

9.2
Excellent
1,003 Reviews
Cleanliness
9.6 /10
Service
9.4 /10
Comfort
9.4 /10
Condition
9.2 /10
Neighborhood
9.4 /10
Amenities
9.0 /10
100 reviews shown
10/10
Exceptional
19 Jul 2026
Claudia
Excellent service, pristine rooms. Perfect distance to everything
Family_with_children
10/10
Exceptional
29 May 2026
Karla
Great
Family
10/10
Exceptional
20 May 2026
Matthew
The customer service is outstanding, and I always have a great experience during my stay here.
Partner
10/10
Exceptional
17 May 2026
Matthew
Overall, we had a very enjoyable stay. The service was outstanding, the beds were comfortable, and the hotel is situated in a peaceful area. The only downside is hearing doors in other rooms open and close. Additionally, the gym is not very good.
Partner
4/10
Poor
03 May 2026
Mario
En lugar es muy bonito. Desafortunadamente tuve problemas con el aire acondicionado y a pesar de haberlo reportado, no se solucionó.
6/10
Pleasant
21 Apr 2026
Cynthia
The bathroom in my room I found some hair and in the coffee table too.
Self
10/10
Exceptional
17 Apr 2026
Verified traveler
Everything was great. The staff very friendly. The unique issue was they sell the toothbrush. Is the first time I have to pay for one. But in general was a really nice place and people.
10/10
Exceptional
07 Apr 2026
Arie
Pets who knows it smelled clean
8/10
Excellent
04 Jan 2026
EMMANUEL
Personal amable, la limpieza de la habitación dejo que desear
Friends_and_family Family
10/10
Exceptional
30 Dec 2025
Margarita
It's my favorite hotel in Puebla. It's a beautiful hacienda-style hotel in a very private and peaceful location. The facilities are gorgeous, the service is excellent, and the staff is very friendly. They also have a lovely restaurant with great service and excellent food. The staff is incredibly kind and efficient. The rooms are beautiful, spacious, clean, and quiet.
Friends_and_family Family
10/10
Exceptional
20 Dec 2025
Luis
Todo muy bien
10/10
Exceptional
20 Dec 2025
Carlo
Todo muy bien salvo una lámpara del baño que no se puede apagar
Friends_and_family Family
10/10
Exceptional
16 Dec 2025
Humberto Bladimir
Excelente
Friends_and_family Family
10/10
Exceptional
08 Dec 2025
Roberto
Great location, clean room and great staff
Leisure
10/10
Exceptional
27 Nov 2025
Jose luis
Un hotel hermoso amplio y limpio con una decoración y mobiliario espectacular le falta un poco de mantenimiento les comenté de la regadera de la habitación handy Cap y prometieron repararlo así que próximamente regresaré al mismo hotel que me encanta y veré q realmente lo han arreglado
Partner
10/10
Exceptional
17 Nov 2025
Jose Rafael
Las habitaciones son bastante amplias, la limpieza impecable, el servicio muy eficiente.
Friends_and_family Friends
10/10
Exceptional
28 Oct 2025
HECTOR
Todo estuvo perfecto
Partner
10/10
Exceptional
19 Oct 2025
Rita
Nos encantó la estancia.
Como sugerencia: tener una pequeña boutique donde se puedan comprar cosas de emergencia ayudaría mucho. Gracias por todo
Leisure Family_with_children
8/10
Excellent
23 Sep 2025
Roberto
Todo super bien excepto por la atención de las personas en recepción, no es mala, no son groseros pero no es lo que solía ser, bajaron la calidad en atención a clientes
8/10
Excellent
15 Sep 2025
Psicópata
La experiencia fue mayormente agradable, a excepción de que por la tarde solicite alimentos y nunca me llegaron
Leisure Self
10/10
Exceptional
11 Aug 2025
LIZBETH RIOS
Muy amable todo el staff del hotel, la habitación limpia y cómoda.
Leisure Family
10/10
Exceptional
05 Aug 2025
Jorge
Some staff in front desk could be a little nicer
10/10
Exceptional
31 Jul 2025
RUBEN J
Is a Nice renewed hotel, but they dont provide toilerys at room and charge for a low cost tooth brush and a tiny toothpaste even that I am an HiltonHonnors member
Business Self
10/10
Exceptional
20 Jul 2025
SERGIO

Excelente opción

Relación calidad -precio y ubicación conveniente
Friends_and_family Family
8/10
Excellent
06 Jul 2025
Yamila
have stayed before and can definitely say the cleanliness has gone downhill
Family
6/10
Pleasant
17 May 2025
Diana
.
Leisure
6/10
Pleasant
01 May 2025
Patricia

Hotel bueno pero no es moderno.

Buena atención del personal, habitación limpia pero los lavabos, mamparas y accesorios de baño deben cambiarse están muy gastado y en general la decoración de la habitación también deben modernizarse y ser más armoniosa… en esta época de calor en los alrededores del hotel llega un mal olor… lo bueno que en las habitaciones no se percibe. La carta del restaurante es muy vasca y lleva mucho tiempo sin actualizarse…un detalle básico no tenían tortillas en el desayuno.
Partner
10/10
Exceptional
05 Apr 2025
Andrés
Bueno
Business Partner
8/10
Excellent
04 Apr 2025
jorge b.
The air conditioning went down and they took so long to fix it
Leisure Family
10/10
Exceptional
28 Mar 2025
Armando
We come to this hotel twice per year. Always great service and very clean rooms.
Leisure Family
10/10
Exceptional
19 Mar 2025
Jose
This place wA very quiet and pleasant.
Leisure Family
10/10
Exceptional
16 Feb 2025
Andrés
Bueno pero la tasa del baño no estaba bien lavada
Business Partner
10/10
Exceptional
13 Feb 2025
Lizbeth

Great hotel and stay

My favorite hotel in Puebla
Business
10/10
Exceptional
27 Dec 2024
Emilio
Todo muy bien en general. Solo un detalle, el hotel es pet-friendly pero en el restaurante no admiten mascotas. Es incongruente.
Leisure Partner
10/10
Exceptional
23 Dec 2024
Ringo
I like the place the atmosphere was great
10/10
Exceptional
21 Aug 2024
Vinton
Stayed here several times ........ always excellent
Leisure Family
10/10
Exceptional
28 Jul 2024
Verified traveler

Muy buen hotel, bonito y cómodo.

Muy buen hotel, bonito y cómodo.

Solo recomiendo cambiar las toallas que ya se ven muy gastadas y tener opciones de almohadas bajas.
Friends_and_family Family
10/10
Exceptional
26 Jul 2024
Hugo
As always, nice to stay there
Leisure Partner
10/10
Exceptional
14 May 2024
patrick

Love this prpoerty

Staff, as always, very friendly and helpful. The food wasn’t great but we love staying here because it is perfect if you have a couple dogs traveling with you as there is a very large green area right behind the rooms. Also, you park literally feet from the door to your door.
Partner
8/10
Excellent
11 Mar 2024
Khurram
Great ambience!
Leisure Self
10/10
Exceptional
18 Feb 2024
Michael
Very good value

Easy checkin clean room
Stromgly recommemd as a hotel to stay in Puebla
Leisure Friends
10/10
Exceptional
25 May 2023
Alejandro
Great place to stay in Puebla
Leisure Family
10/10
Exceptional
25 Mar 2023
Kelsey

LOVED IT

I really really enjoyed this trip here.
If you need ice for drinks, you’ll have to get it from the hotel restaurant bar. But the air conditioning works perfectly and if there’s maintenance at all that needs to be done, they get right on it. The daily room cleaning services always shine and leave the floors clean and the bed perfectly made and it makes the room smell nice. There wasn’t a microwave or fridge in my room which was new to me, but that’s not a big deal; tv has hdmi port so that made entertainment ideal because i could plug it to my laptop. The windows are slide open and big and the hotel itself is perfectly secluded from the busy noise of the city. You will notice the aroma of the blavkwater river nearby, but I believe anyone who understands Puebla should know to get used to it. It’s a common smell. The shower has easy to use handle when turning water on and they always replace your towels with fresh new ones. The decor is lovely; i love the wooden blinds for the windows because it totally blocks out the light if you don’t want the light. I like how the room key controls the power to your room because it like saves the settings of how you last left the lights on. The room felt privated; I didn’t feel like I could hear what was going on in other rooms unless I was out in the hall, so I was free to be with my mate with a sense of not feeling like everyone could hear us laugh or talk or other things (hehe) Overall,please do consider this place as your place to stay.
Partner
10/10
Exceptional
24 Feb 2023
MARIA
Staff muy profesional y amables todos!!!! Hicieron nuestra estancia muy placentera. El hotel muy bonito solo le falta alberca 😀
Leisure Family_with_children
10/10
Exceptional
11 Jan 2023
Valerie
Beautiful, pet friendly hotel with impeccable cleanliness. Staff in the bat were very kind and helpful. Only downside as a dog owner is that there wasn’t a pet friendly patio or something so you could enjoy a meal and a few drinks with your pooch!
Leisure Pet
10/10
Exceptional
04 Jan 2023
Rebeca de la Paz
Really nice and spacious rooms. Really good service
Business_and_leisure Family_with_children
10/10
Exceptional
28 Dec 2022
Claudia
Is the best Hotel in Puebla if you are looking for affordable, super clean and close to the Mall and Walmart. Excellent service and beautiful installation.
8/10
Excellent
28 Nov 2022
Randa
The hotel is nice. They need to put more coffee in the room. The air conditioner didn’t work and it was hot and uncomfortable most of the night. You can’t open the windows because the air quality is terrible because of the constant smoke producing volcano nearby. The smoke was horrible. All in all, it’s a vey good hotel for the money. Staff is very nice.
Friends_and_family Family
10/10
Exceptional
31 Oct 2022
Angel
(:
Leisure Family_with_children
10/10
Exceptional
08 Aug 2022
Florin

Mountains

Rooms hould have a mini fridge!
Friends_and_family Family
10/10
Exceptional
25 Jul 2022
Verified traveler
The room was comfortable, clean and spacious.
We ordered room service and it was quite good
Leisure Partner
10/10
Exceptional
27 Dec 2021
Timothy
Great hotel with attentive staff. Clean and comfortable rooms
Leisure Family_with_children
10/10
Exceptional
26 Dec 2021
Jaime
Friendly staff and rooms where modern and clean.
Leisure Family_with_children
10/10
Exceptional
15 Nov 2021
Verified traveler

Great stay

So good.
Separate bath tub is super great for Japanese.
Friends_and_family Family
10/10
Exceptional
21 Aug 2021
Verified traveler
It is quiet, very attentive staff. Great location, easy access to avenues that take you everywhere in Puebla.
Leisure Partner
6/10
Pleasant
25 Jul 2021
Verified traveler
Property needs attention. Old, rusty, noisy WCs
Leisure Family
10/10
Exceptional
17 Jul 2021
ERNESTINA

Fantastic prices top of the line hotel

Friendly staff the food is so good. Covid measures are strictly followed. We just love it here. We stay 2 weeks every year. Very quiet and close to the mall, movie theaters and restaurants
Friends_and_family Family
10/10
Exceptional
19 May 2021
Jose

I will definitely stay here again when in Puebla

The hotel and rooms are really nice. The restaurant has very tasty food, especially the buffet on Sundays and service could not be better. I also used the free self park in the parking lot next to the restaurant where it was safe. My only suggestion is to offer more vegetarian options on the a-la-carte menu and I find the beeds a little hard but I always do in all hotels.

There is a Walmart next door and lots of plazas, stores and restaurants around as the area is very commercial.

Great stay
Partner
10/10
Exceptional
18 Apr 2021
Ivan Alfonso
I good place to stay, nice amenities and hotel's people very well
Friends_and_family Family
8/10
Excellent
24 Mar 2021
Martha Graciela

Comfort in a traditional Puebla style

Very nice and quite. Very kind and helpful staff. gorgeous traditional Pueblan details. Nice tube, but a little exposed, need more privacy for the tube bath. Nice nreakfast at the restaurant. Some parts of the bathroom a little bit rusty, need a bit of maintenance.
Friends_and_family Family
10/10
Exceptional
04 Jan 2021
Hugo
Amazing
Friends_and_family Family
10/10
Exceptional
20 Dec 2020
Verified traveler
Amazingly clean! The room had a seal to ensure H&S. Room throughout was impecable clean... remote controls had also a seal to guaranteed being disinfected. There were courtesy sanitized wipes and gel. Hotel facilities excellent. Hotel location is perfectly centrally located but yet hotel premises very private and spacious. Very pleased
Friends_and_family Pet
8/10
Excellent
25 Feb 2020
Hugo
Bathroom, no privacy and difficult to get into shower area
Friends_and_family Family
10/10
Exceptional
01 Jan 2020
Rachel
Great art and very cozy!
Friends_and_family Family
10/10
Exceptional
30 Dec 2019
Verified traveler
The hotel is very nice, big rooms, excellent location if you want a quiet time. The breakfast buffet is delicious and I liked it that it is included in the price. The staff of the horel is very professional and helpful.
Leisure Family
10/10
Exceptional
15 Dec 2019
Verified traveler
the Suite Governador is large and very comfortable. Nice talavera decorations. They have an exhibit of murals at the walls of the corridors that is sensational. The restauran has very good food and the staff are really very friendly and professional.
Big trees surround all the property is very peaceful.
Friends_and_family Partner
8/10
Excellent
05 Oct 2019
Jose

Nice stay at this hotel. Beds can be improved

Great stay at this fancy hotel, but the bed was extremely hard and I could not sleep. Asked for a mattress pad, but they don't provide those. The rest of the place was excellent including the food at the restaurant for dinner and breakfast, but there are very few vegetarian options in the menu at night. People are very friendly and helpful. Very nice room. I will most likely stay here again because my wife like it so much, but my back will suffer.
Partner
8/10
Excellent
16 Sep 2019
Lilia
The place and rooms are beautiful. Unique, I would say.
Friends_and_family Family
10/10
Exceptional
26 Jun 2019
Verified traveler

Perfecto for a getaway

It was great, and it had a fantastic view
Partner
10/10
Exceptional
28 May 2019
Verified traveler
it was beautiful and clean. I highly recommend it. I just felt the staff compared to the other places I stayed was not very welcoming and accommodating. I had to wait 1 hr for a food menu be brought to my room.
Business_and_leisure Self
10/10
Exceptional
31 Jan 2019
Verified traveler
Beautiful, clean and large rooms. Great place for pets
Leisure Pet
10/10
Exceptional
30 Jan 2019
Verified traveler
Awesome place. Extremely quiet. Excellent value. Excellente staff. Highly recommend
6/10
Pleasant
05 Jan 2019
Verified traveler
My electricity went out twice, I was in a hurry to change for dinner and could not get ready. Then my last night I got back late and couldn't pack for my 4 am departure. My toilet wouldn't flush one day and my key card did not work twice of 4 nights of my stay. I had to go back down to the office late at night both times to get new cards. The heater didn't work until my last night. I'm not very picky, I work in property management myself but I expected light and heat.
10/10
Exceptional
21 Dec 2018
Verified traveler
Nicely decorated and staff very attentive. Dog friendly with lovely grounds. Nice restaurant on property
Business
10/10
Exceptional
20 Jul 2026
Jose Luis
Me gusto la ubicación, muy cerca de varios centros comerciales.
Partner
10/10
Exceptional
19 Jul 2026
Dafne Michaell
Desde que llegas el personal es muy atento. Las instalaciones estaban excelentes, limpias, bien distribuidas, todo en orden, los servicios bien, cafetera excelente y muchas toallas. Las almohadas y la cama muy comodas. La tv y el aire funcionaban bien. Me gustó mucho
Self
10/10
Exceptional
19 Jul 2026
Celeste
Todo es impecable, tranquilo, excelente ubicación. Me encanta!
Partner
10/10
Exceptional
12 Jul 2026
Carlos Alberto
La atención de todo el personal fue excelente. La habitación muy bonita y espaciosa.
Family_with_children
10/10
Exceptional
12 Jul 2026
JUAN
Todo bien.
Partner
10/10
Exceptional
12 Jul 2026
Octavio
He visitado el hotel en varias ocasiones, y como siempre las habitaciones muy amplias muy limpias y el personal es muy amable. Mis visitas siempre satisfactorias en este hotel.
Friends_and_family Family
10/10
Exceptional
03 Jul 2026
Leticia
Todo muy bien
Partner
8/10
Excellent
21 Jun 2026
Christian
Hermoso hotel pero ya los muebles de baño ya están muy deteriorados pero sigue estando hermoso el lugar
Partner
10/10
Exceptional
15 Jun 2026
Jesús
Es bonito y muy tranquilo el
Lugar. Los herrajes de los baños ya gastados y la tapa del wc mal puesta
Partner
8/10
Excellent
09 Jun 2026
Crisalizza
El lugar es muy bonito y cómodo, no pongo el total de estrellas porque nos falto shampoo y toallas suficientes para el grupo agendado. Intente solicitarlo, pero el teléfono que estaba en la habitación no tenia linea. El desayuno es básico pero muy rico, por el precio considero que es una excelente opcion. Sin duda regresare a este alojamiento en nuestra siguiente visita a Puebla.
Family_with_children
10/10
Exceptional
08 Jun 2026
Christian
El lugar es mágico y personal muy amable las habitaciones cómodas pero ya se ven descuidadas como la parte del baño
Partner
10/10
Exceptional
03 Jun 2026
David
Muy tranquilo el personal muy amable
Friends_and_family Friends
10/10
Exceptional
29 May 2026
Sabrina
Muy acogedor, limpio y tranquilo el hotel, muy amables el personal! Excelente lugar, calidad y precio
Family_with_children
10/10
Exceptional
20 May 2026
Yaxchilan Calderon
Las habitaciones son muy amplias y confortables. Limpio, silencioso y bien ubicado.
Self
10/10
Exceptional
18 May 2026
PILAR
es una excelente opción para hospedarte, el personal muy amable, todo muy limpio, tranquilo sin ruidos exteriores es un oasis en medio de la ciudad
Partner
10/10
Exceptional
08 May 2026
Melyssa
Muy bueno
10/10
Exceptional
03 May 2026
David
Viaje de fin de semana con familia nos encantó el hotel. Habitaciones en excelentes condiciones, el personal muy amable y atento. Volveremos sin duda 👍
Friends_and_family Family
10/10
Exceptional
03 May 2026
Octavio
Una habitación espaciosa y completamente limpia, el personal muy amable y atento. El Hotel está en perfectas condiciones y se percibe muy nuevo todo y cuidado.

Fue sin viaje familiar y todos estamos muy contentos con la estancia.
Friends_and_family Family
10/10
Exceptional
29 Apr 2026
Karina
Esta muy cómodo, limpio, me gustó la tina, el agua salía con buena presión en la regadera
Partner
10/10
Exceptional
26 Apr 2026
Jair
Hotel muy recomendable , muy bonito y confortable, no es el clásico hotel de edificio cerrado y asfixiante. El valet parking joven muy atento y agradable. La señorita de recepción podría ser ligeramente más agradable , fue cordialmente tratable pero no se sentía la calidez del valet. La habitación muy limpia y con varios plus de comodidad. Lo único que me faltó fue conectarme al internet, no supe cómo hacerlo y ya no quise molestarme en solicitar ayuda. Mi recomendación para mejorar es que pongan un letrero muy visible para encontrar el hotel afuera en la calle porque ni con Google maps se puede dar con el a la primera, mínimo tomen una foto de como se ve la entrada desde la calle y subanla en su publicidad. La próxima ves que valla a Puebla ahí me volveré a hospedar.
Partner
10/10
Exceptional
20 Apr 2026
Fabiola
La atención excelente!!!
Family
8/10
Excellent
09 Apr 2026
H RICARDO
Muy bonitas habitaciones y el hotel en medio de zona verde, vale la pena
Friends_and_family Family
8/10
Excellent
07 Apr 2026
Ma. del Carmen
El desayuno es muy malo y además la pagina me decía que desayuno para las 4 personas, ya que mis hijos estaban con nosotros , sin embargo en el hotel me dijeron que solo era para los dos adultos
10/10
Exceptional
07 Apr 2026
Abril Guadalupe Peña
Todo en orden
8/10
Excellent
04 Apr 2026
Ricardo
Toda nuestra estación muy agradable, excepto que no había frigo bar en la habitación
Pet
10/10
Exceptional
30 Mar 2026
ÓSCAR
Excelente hotel y excelente habitación
Partner

Location & surroundings

Mm Grand Hotel Puebla, Tapestry Collection By Hil
Calle Boulevard Atlixco Numero 4303, Puebla, Mexico

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