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Hotel Casa Monarca

Puebla · Mexico

303 Calle 7 SurView location

9.6/10Excellent176 Reviews
Cleanliness9.6/109.6
Service9.8/109.8
Comfort9.6/109.6
Condition9.6/109.6
Neighborhood9.0/109.0
Amenities9.2/109.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hotel Casa Monarca

Comfortable Accommodations: Hotel Casa Monarca in Puebla offers family rooms with air-conditioning, private bathrooms, and modern amenities. Each room includes a minibar, TV, and work desk, ensuring a pleasant stay. Dining Experience: The family-friendly restaurant serves Mexican cuisine for lunch and dinner.

Guests can enjoy American and à la carte breakfasts in a welcoming ambience. Convenient Location: Located in the city centre, the hotel is an 8-minute walk from Biblioteca Palafoxiana and less than 1 km from Amparo Museum. Hermanos Serdán International Airport is 22 km away.

Guest Services: Hotel Casa Monarca provides a 24-hour front desk, daily housekeeping, and full-day security. Additional amenities include a lounge, balcony, and paid off-site private parking.

Read more about this hotelShow less

A stay at Hotel Casa Monarca places you in the heart of Puebla, within a 10-minute walk of Zócalo de Puebla and Puebla Cathedral. This hotel is 11.5 mi (18.5 km) from Africam Safari and 2.9 mi (4.6 km) from Angelopolis Commercial Center.

Make yourself at home in one of the 10 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

Conveniences include phones, as well as safes and complimentary bottled water. Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Spa
Non-smoking
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 4:00 PM
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No elevators Noise-free rooms not guaranteed Professional property host/manager Pets not allowed

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Deposit: MXN 2000 per stay

    We have included all charges provided to us by the property.

  • You need to know
    • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • Only registered guests are allowed in the guestrooms.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Noise-free guestrooms cannot be guaranteed
    • Safety features at this property include a fire extinguisher, a security system, and a first aid kit
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    18
  • Optional fees
    • Fee for cooked-to-order breakfast: approximately MXN 200 for adults and MXN 200 for children

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Plaza de Revolución 0.5 km / 0.3 mi
Profetica 0.5 km / 0.3 mi
Museum of the Mexican Army and Air Force 0.6 km / 0.4 mi
Zócalo de Puebla 0.6 km / 0.4 mi
Uriarte Talavera 0.6 km / 0.4 mi
Palafoxiana Library 0.7 km / 0.4 mi
Puebla Cathedral 0.8 km / 0.5 mi
Rosario Chapel 0.8 km / 0.5 mi
Candy Street 0.9 km / 0.6 mi
Santo Domingo Church 0.9 km / 0.6 mi
Amparo Museum 0.9 km / 0.6 mi
Iglesia de la Compañía 1 km / 0.6 mi
Los Sapos Bazaar 1 km / 0.6 mi
Callejon del Sapo 1.1 km / 0.7 mi
Museo del Ferrocarril 1.1 km / 0.7 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 10
  • hotel
  • Car parkExtra charge
  • Check-in hour
  • Check-out hour
  • Wi-fiExtra charge
  • Minimum check-in age: 18
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE WITH BALCONYSUITE • WITH BALCONYSUI.BL

    Photos are not available for this room type.

    Hotel Casa Monarca

    SUITE WITH BALCONY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.BL

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST

    Photos are not available for this room type.

    Hotel Casa Monarca

    JUNIOR SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    Hotel Casa Monarca

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Hotel Casa Monarca

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hotel Casa Monarca

9.6
Excellent
176 Reviews
Cleanliness
9.6 /10
Service
9.8 /10
Comfort
9.6 /10
Condition
9.6 /10
Neighborhood
9.0 /10
Amenities
9.2 /10
75 reviews shown
10/10
Exceptional
15 Jun 2026
Maria
I love the location, the hotel and the staff. Looking forward to my next visit.
8/10
Excellent
25 Apr 2026
sara Martinez
Property was great, the only thing is that there is no coffee available until the shop next to reception opens (8:00 am). Would love to stay there again only if there were coffee in the rooms. Staff was great, big shout out to maintenance guy and door guy.
Friends
10/10
Exceptional
24 Apr 2026
Carmen
Clean room, friendly staff. Restaurants near by, close to catedral. Everything is with a walk distance. 10/10
10/10
Exceptional
16 Mar 2026
Daniel
Parking required 20 minutes notice for them to get the car from the remote lot.
10/10
Exceptional
08 Mar 2026
Kaylee
We really enjoyed our stay and our room. Everything went well my only feedback would be to please broom the rooms daily, during our entire stay we wore socks because there was dirt/crumbs/debris on the floor of our room that was very noticeable. Aside from that the staff was nice enough and the rooms were nice/quiet.
Partner
10/10
Exceptional
17 Feb 2026
EDGAR
Calm quiet premise, spacious room, high ceilings, nice wardrobe equipped with a safe and mini-fridge, nice cafe directly connected.
Partner
10/10
Exceptional
02 Feb 2026
Kate
The staff was amazingly helpful, being English speaking was a terrific bonus. The room was adorable with outside balconies. They personally greeted me when I arrived. Room was clean and pretty. I would stay here again!
Leisure Self
10/10
Exceptional
06 Jan 2026
Juana Maria
The room was excellent!!! Excellent location, great staff!
Very friendly, everything was perfect! Thank you
Leisure Family
4/10
Poor
07 Oct 2025
Mallel
We had no hot water all of our stay. We were in room 10. After letting them no they just said sorry.
Leisure Partner
10/10
Exceptional
27 Jul 2025
Gregory
The hotel has super comfortable, spacious rooms. We stayed on the second floor and beautiful high ceilings. It's very clean. The air conditioning and heat work just fine. Most of the staff, especially the ones who work during the day, are extremely nice and helpful. The hotel has a small, good restaurant on the ground floor. There are no other facilities that I could find. The hotel is at the edge of the Centro Historico, and thus, pretty quiet and safe to walk around at night. There are some good restaurants nearby.
Partner
8/10
Excellent
05 Jul 2025
Ricardo
It was a good experience, with a big, beautiful room just as adviced. The only problem was with the phone line. No matter what I tried, the phone system always cut me off under a \"verify your phone line\" message. At the counter, the laday acknowledge the issue, but had no solution. I did not bring an auto with me, so I cannot say anaything regarding the parking, but in anyway, it seems a complicated thing, because the hotel has not even a drop-off area in front of it. Better go there by taxy.
Leisure Partner
10/10
Exceptional
01 Jul 2025
Jose Alberto

Lindo lugar histórico

Un lugar bonito y limpio, tienen valet parking (el carro lo estacionan cerca del hotel) la ubicación es excelente
Partner
8/10
Excellent
12 Apr 2025
martin
The hotel was ok , a little small,but it’s close to the zocalo and la basilica
Leisure Self
10/10
Exceptional
29 Mar 2025
Nancy
Surrounding streets had a lot calligraphy
Leisure
10/10
Exceptional
17 Mar 2025
Debbie
Great hotel stay. Concierge was super helpful, all staff very friendly. Clean deluxe rooms. Everything you want in a boutique hotel in Mexico.
Leisure Friends
10/10
Exceptional
23 Feb 2025
Merianne
Beautiful, centrally-located place for visiting Puebla.
Leisure Partner
10/10
Exceptional
22 Feb 2025
Maria
Noise
8/10
Excellent
11 Feb 2025
Joseluis
Nice place to stay. Good food at the restaurant
Leisure Partner
10/10
Exceptional
21 Jan 2025
Eric
By far, one of the best Hotels we’ve ever booked. Lovely place, excellent and friendly staff, very accommodating with our timing. We will definitely recommend this place and hopefully we will be back soon
Business_and_leisure Partner
10/10
Exceptional
20 Dec 2024
Jaqueline
Staff was amazing and accommodating. Property was nice and clean.
Leisure Partner
10/10
Exceptional
09 Dec 2024
Genaro
I would stay again at this property. It's within walking distance od of the center of historic Puebla.
10/10
Exceptional
08 Sep 2024
Raul
I loved..
Leisure Partner
10/10
Exceptional
06 Aug 2024
Pedro
A wonderful place to stay and relax. Close to down town.
Leisure Partner
10/10
Exceptional
29 Jul 2024
Beth
Great little hotel in the center! Great value for the money. Comfortable and clean.
Leisure Family
10/10
Exceptional
03 Jun 2024
Mezcal Tradicional
Hermoso lugar de estancia
8/10
Excellent
27 Jan 2024
alejandro
Nice decoration, and clean, I have 4 Samsung tvs but these one was so bad the receptionist had to come and fix it …and next
Morning again hard to work with
10/10
Exceptional
07 Oct 2023
jennifer
Great property and staff! Will make this my stay for all future trips to Puebla!
Leisure Self
10/10
Exceptional
19 Sep 2023
Luis
El hotel es muy cómodo y lindo
8/10
Excellent
14 Sep 2023
AHM
The room was large and comfortable, but the frosted windows meant there was no view to the outside.
Business
8/10
Excellent
25 Apr 2023
John

Maybe staff more than one person at a time?

The only negative experience I had was when, one of the nights I stayed at the hotel, I came back to find the front door to the hotel locked, with no one present at the front desk or within earshot of my knocking on the door. This was the case for approximately 15 minutes, until an employee appeared on the sidewalk and let me into the building. I felt vulnerable standing out there on the street with nowhere to do, and with important items in my room. It was not the end of the world, but not ideal, either.
Business
8/10
Excellent
14 Mar 2023
Jose
The only thing we didn't like about this property the windows we're all sealed, we couldn't get fresh air inside the room .it was plenty light coming through the windows,but no fresh air
Leisure Partner
10/10
Exceptional
17 Feb 2023
kathy
We loved our stay at Casa Monarca! The staff was welcoming, friendly, and helpful - always ready to give directions, advice about sites to visit, restaurants, tours and shops or answer any questions we had. They spoke English very well and were happy to help us with our beginning Spanish. They made us feel at home! The room was beautiful, spacious and comfortable. The restaurant was convenient with a variety of options, friendly staff and great coffee. We extended our stay and returned for a few last days before we left Mexico. We will return as soon as we can!
Leisure Partner
10/10
Exceptional
08 Feb 2023
Norman
Beautiful hotel, very helpful staff, close to Centro Historico, convenient cafe/restaurant next door...
Leisure Self
10/10
Exceptional
13 May 2022
Lyudmila
This hotel is situated in a good and quite location, only 10 minutes walk from the Cathedral. Very cool and cozy design with the convenience of a small cafe and excellent food. Everything was very clean, the beds are comfy, and the staff was the best! They tried to help any way they could assisting us with English translation and finding a driver. Highly recommend it!
Leisure Family
10/10
Exceptional
15 Apr 2022
Adriana
The peace it feels, quiet, the room son beautiful, decoration in the room and hotel. The staff so kind and helpful!!

Ecerything was more than perfect, thank you
Leisure Partner
10/10
Exceptional
21 Feb 2022
Laura
One of the best hotel experiences ever.
Leisure Family
10/10
Exceptional
13 Jan 2022
Ivo
I immediately booked again. Really really really nice hotel!!!!
Partner
10/10
Exceptional
24 Nov 2021
GUERRERO
Great small hotel if your looking to be within walking distance of El Zocalo and restaurants/bars/shopping. The hotel only has 10 rooms but they are very nice. We had a balcony in our room but if your a light sleeper I would not recommend since its facing the main street. Carlos the bell man was excellent!! Great recommendations on restaurants and places to go. Overall the hotel is very nice and can't beat the price.
Leisure Friends
10/10
Exceptional
16 Mar 2021
J Francisco

Fantástico y con gran ubicación

Precioso hotel y fantástica atención, especialmente de parte del Sr. Carlos
Friends_and_family Family
8/10
Excellent
01 Dec 2020
Jorge

Great small hotel... would go back for sure

The hotel is really nice. The rooms are comfortable and of good size. Really clean and great bed. No external noice on the room that we stayed. Location is great. The service is superb, probably one of the best. The cafe where breakfast is served is really good... ask for some mole one of the best in Puebla. Parking is a block away so no issues there.
Partner
10/10
Exceptional
30 Jan 2020
Verified traveler
It was very comfortable and very helpful staff , good location 🙂
Friends_and_family Family
10/10
Exceptional
26 Jan 2020
Verified traveler
Hotel was like in new condition with plenty of natural light (room with balcony and city view). It is about a 5 mins walk from the Zocalo (city center), with a bakery attached to the Hotel where breakfast is also served, and a convenient store is less then a minute walk at the corner. Staff there was also friendly and helpful.
Leisure Partner
8/10
Excellent
19 Dec 2019
Verified traveler
Very friendly and helpful staff, Quiet hotel in el centro histórico. Good breakfast included
Leisure Self
10/10
Exceptional
13 Sep 2019
Genevieve

Perfect stay in Puebla

Great stay, loved it! Big comfortable room, well attentive staff who gave great food recommendations around the area and who were always ready to help whenever necessary.
Family
10/10
Exceptional
14 May 2026
GUADALUPE
Excelente
Self
10/10
Exceptional
13 May 2026
Miguel Alejandro López
Excelente Ubicacion, personal muy atento y respetuoso.
Partner
8/10
Excellent
12 May 2026
Ofelia De Hoyos
Muy buena ubicación
Partner
10/10
Exceptional
10 May 2026
Guadalupe
Experiencia increíble, instalaciones hermosas y funcionales.
Realmente destaca y marca la diferencia el personal
No es la primera vez que nos hospedamos y cada vez la experiencia de supera
Gracias por hacer de este fin de semana una experiencia inolvidable 🙏🌹
Friends_and_family Family
10/10
Exceptional
04 Apr 2026
Carlos Alberto Espinoza
Un lugar pequeño, muy bonito, excelente ubicación. Sin duda volveré
Partner
10/10
Exceptional
15 Feb 2026
Valeria
Las habitaciones muy bonitas, frescas y limpias. El personal amable y atento. sin duda regresaremos
Leisure Partner
10/10
Exceptional
15 Feb 2026
GUADALUPE
En general todo …
Business Self
8/10
Excellent
31 Dec 2025
Elisa Pérez
El hotel es bonito, relativamente cerca del zócalo de puebla, pero la calle donde se encuentra está un poco solitaria, buena atención de parte del personal.
Leisure Family
8/10
Excellent
05 Dec 2025
Gonzalo
el pesonal fue muy amable en hotel estaba limpio, solo aspectos a mejorar serian los botes de basura muy pequeños y el olor a humedad en la habitacion.
Leisure Partner
10/10
Exceptional
19 Nov 2025
Jorge Ricardo
Ubicación muy centrica a 3 calles del zócalo
Leisure Partner
10/10
Exceptional
11 Nov 2025
juan alejandro
Habitación limpia y el personal fue amable
Friends_and_family Family
10/10
Exceptional
06 Nov 2025
Hirofumi
部屋は広くて清潔でした。スタッフもとても親切で満足です。
Business_and_leisure Family_with_children
10/10
Exceptional
08 Oct 2025
GUADALUPE
En general …muy bien 👍
Business Self
10/10
Exceptional
24 Sep 2025
Jonathan de Jesus

Muy recomendable m

Muy bonito el hotel y el personal nos atendió muy bien.
Partner
10/10
Exceptional
11 Sep 2025
Maria
Me gustó! Muy amables
8/10
Excellent
10 Aug 2025
Berenice
Cómodo pero no cuenta con estacionamiento, llevan y traen tu carro a otro sitio
Friends_and_family Family
10/10
Exceptional
27 Jul 2025
Nivia Susana
Todo bien.
8/10
Excellent
25 Jul 2025
Monserrat
Centrico y limpio
Leisure Family
4/10
Poor
19 Jun 2025
Alberto
Es un desperdicio de instalaciones. Están muy lindas pero en mi habitación había chinches. Y lo peor no es que haya chinches, lo peor es que después de haberme cambiado a otra habitación, rentaron esa habitación a otras personas. Me di cuenta porque después recordé que no había dado de baja mi cuenta de streaming del TV y al pedir en la recepción que me dieran oportunidad de entrar a la habitación para cerrarla me dijeron que no se podía porque ya estaba ocupada y salían a hasta las 6:30. o sea ¡La casa pierde! La cosa es que ya no descansé igual y no entiendo por qué razón tiene una evaluación tan buena, será que los huéspedes de deslumbran con lo bonito y se olvidan de la limpieza?
Business_and_leisure Self
8/10
Excellent
08 Jun 2025
Adolfo
Muy buena, solo que el seguro de la puerta como que no servía
Leisure Self
10/10
Exceptional
15 May 2025
sandra
Excelente servicio
Leisure Friends
10/10
Exceptional
25 Apr 2025
Guillermo
Es confortable, amplia la habitación y el restaurante está muy bien
Leisure Partner
10/10
Exceptional
11 Apr 2025
Alejandra
es un espacio muy agradable, la decoración de los cuartos es elegante.
La cama estaba deliciosa!!!!

todo muy bien!!
10/10
Exceptional
26 Mar 2025
Juan Arturo

Excelente hotel!

Muy bonito hotel, pequeño pero muy cómodo, el personal sumamente amable y suficientemente cerca del centro para llegar caminando pero no tan cerca para que el caos y el ruido te afecte. El estacionamiento está lejos de las instalaciones pero en general el valet lleva y regresa tu carro. Solo la TV nunca logramos hacer que se visualizaran los canales pero como ibamos de turistas tampoco afecto.
Partner
10/10
Exceptional
16 Jan 2025
Yu
スタッフ達の対応が良く、部屋も清潔で広いです。wi-fiも早くて快適。部屋のアメニティは、バスタオルと水、石鹸類だけです。歯ブラシやバスローブはありません。シャワーの温度や水圧はパーフェクト。
エレベーターがないので、大きな荷物がある方は注意です。(もしくは、1階の部屋をリクエストするのがおすすめ。)。
街は治安が良く、広場からとても近いので夜でも安心ですが、騒がしい場所からは少し離れているのでゆっくり眠れます。値段も手頃なので、次回もぜひ泊まりたいです。
Leisure Family
10/10
Exceptional
08 Jan 2025
Samuel
La historia de la casona está muy interesante, el hotel es acogedor, la gente amable y la cafetería tres gallos buenísima. A veces tardan un poco en la entrega del coche si más de un huésped lo pide, pero fuera de eso, todo perfecto, súper recomendado.
Leisure Partner
10/10
Exceptional
20 Dec 2024
Marco Antonio
Un lugar muy lindo y buena ubicación, la comida del restaurante rica
10/10
Exceptional
14 Dec 2024
HERNANDO
Excelente, limpio seguro confortable buen servicio
Leisure Partner
10/10
Exceptional
24 Nov 2024
Rafael
Bonito hotel con decoración clásica, bien ubicado
10/10
Exceptional
23 Nov 2024
Luisa
Muy limpio, buena decoración, bien ubicado. Personal muy atento
Partner
10/10
Exceptional
20 Nov 2024
Rafael
Todo increíble!
Leisure Partner

Location & surroundings

Hotel Casa Monarca
303 Calle 7 Sur, Puebla, Mexico

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Hotel Casa Monarca

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