Name: Hotel Andante
Address: 2 Oriente 15 Centro, Puebla, 72000, MX

10/10

Exceptional

16 Jul 2026

Mariano

Like how well known and friendly was the staff

Family

6/10

Pleasant

07 Jul 2026

Jonathan

For the price, I expected much more. There are several hotels in the area that are much cheaper and nicer. There is no overnight parking nearby and we had to walk about 10 mins with our bags. There was no working wifi our entire stay. The musician theme is unique, and the staff was friendly and helpful.

Family_with_children

10/10

Exceptional

03 Jul 2026

Sheila

Wonderful historical property with helpful staff and clean rooms.

Friends_and_family Family

8/10

Excellent

02 Jul 2026

Gary

The staff were very helpful and friendly the location to shops, the zocalo, and several restaurants were very convenient

Family

10/10

Exceptional

24 Feb 2026

Gilberto

Wonderful staff. Great location . Comfortable room

Friends_and_family Family

8/10

Excellent

24 Feb 2026

Rick

Very clean and very nice friendly staff. Breakfast and a were deficient

Self

10/10

Exceptional

02 Jan 2026

Oscar Omar

Everything was OK

4/10

Poor

17 Oct 2025

Michel

Ok. Great location.

Good location. Friendly warm staff. But the music theme, cheap composer “portraits” and gaudy but tired colors were a bit much. Velvet headboards! Velvet cannot be cleaned.

Great location!

10/10

Exceptional

09 Oct 2025

Socorro

Cleanliness great staff

Leisure

10/10

Exceptional

24 Sep 2025

Marco

Excelente ambiente y tematica excelente atencion

Business

10/10

Exceptional

07 May 2025

Carlos

Great room for the price. Good place to stay if you like to be in downtown

10/10

Exceptional

19 Feb 2025

Gary

Excellent location

Hotel is in ideal location for the historical center of Puenla. Clean and comfortable rooms.

Self

10/10

Exceptional

30 Dec 2024

Salvador

Good enough.

Leisure Partner

6/10

Pleasant

27 May 2024

Raghunath

Let me tell you why we are disappointed. When we booked online the only question was do you need smoking or non smoking. there was no question/option about AC / non AC. First night we could not sleep even for a minute as the room was without AC . we talked to manager wo said there was no AC room available. second day with lots of request they gave us AC room but charged additional US $ 43 for a night. very angry.

8/10

Excellent

22 Dec 2023

Nicholas

Great place to stay in the heart of Centro Histórico, a few rough edges but if you are on a budget it is a great option and staff are wonderful.

Leisure Partner

6/10

Pleasant

12 Nov 2023

Marie

My husband and I differ on our opinion of our stay here. He and I both liked it for the convenience and its proximity to the park (zocalo) and general area, such as close to Starbucks and also The Italian Coffee company. I liked how it was close to many shops to shop at. We were disappointed in the internet at this hotel. We had trouble connecting and staying connected. If you are in a situation where your smart phone didn't work or you had no service and needed wi-fi be aware that this may not be the best place for this reason. I had to run to Starbucks just to contact another family member someplace else through Whatsapp. The place is generally clean and the beds were comfy, I had no idea that they served breakfast here, something that the desk clerk in the small lobby didn't inform me. It is a light breakfast, and so if you are good with a ham and Swiss croissant with coffee--you should be fine. The bathroom was clean, but the towels are a little old/worn and the bathroom lacked floor mats.

Leisure Partner

10/10

Exceptional

02 Nov 2023

Yeny

muy bonito hotel, la senorita de la tarde con lentes, se me olvido su nombre. Ella nos hizo sentir en casa, y nos explico la historia del hotel y las hermosas pinturas del hotel. Fue super atenta con nosotras, ya que era la primera vez que nos quedamos en el centro de Puebla. Ella tambien nos dio informacion sobre los eventos en Puebla y nos ordeno taxi para el aeropuerto,para el dia siguiente.Ya es el hotel preferido de mi mama cuando regrese a Puebla. Muchisimas gracias por ser tan linda con nosotras y por ayudarle ami mama!!

Leisure Family

10/10

Exceptional

12 Oct 2023

Yolanda

Awesome

Leisure Family

10/10

Exceptional

28 Aug 2023

TOMAS GERARDO GARCIA

Tuvimos una estancia muy agradable en el Hotel Andante.

La ubicación del hotel es perfecta para caminar por el centro de Puebla y visitar el zócalo, museos y llegar al punto de encuentro para salidas a Tours (zócalo de Puebla)

Excelente atención por parte del personal tanto en la recepción y el servicio a la habitación como de la limpieza del cuarto.

Sin duda alguna, ¡regresaríamos!

Leisure Family

8/10

Excellent

03 Aug 2023

Joseph

Good

Leisure

2/10

Poor

31 May 2023

Matthew

A warning to all Americans. Do NOT stay at this hotel. I booked my stay through Expedia. They asked for my card upon my arrival, I assumed it was for incidentals. They charged me a second time. When I noticed the charge i confronted management. They said they would call Expedia and fix it. I ended up having to call Expedia only to find out the hotel never attempted to refund my money. Now I must wait 7 business days for my refund. I budgeted exactly what I needed for this trip and this hotel screwed me over big time. DO NOT STAY HERE. Aside from the double charging, the AC’s don’t work, room service is terrible, and there’s an extremely loud night club across the street that goes hard until 4am. Trust me, just find another hotel.

Leisure Partner

10/10

Exceptional

27 Feb 2023

HELEN

We had a great stay at the Adante Hotel. Very unique decor throughout. The staff was exceptional!! Would return😊

10/10

Exceptional

26 Feb 2023

Christopher

A very lovely boutique hotel in the heart of Puebla! The music and art theme are carried throughout the property, with classical music heard everywhere! Finally, background music that isn't head-throbbing! A fine hotel!

Leisure Self

10/10

Exceptional

24 Jan 2023

Valerie

The staff are very helpful and the hotel decor is fascinating. The rooms are spacious and there are comfortable places to lounge in the common areas. The coffee and breakfast at the hotel are also very good.

Leisure Family

6/10

Pleasant

17 Jan 2023

adelaida

Bathroom not clean, carpets dirty fewroom amenities

Leisure

4/10

Poor

14 Nov 2022

Melina

Toda la parte del lobby huele a comida todo el dia, el estacionamiento esta suoer lejos y es muy incomodo tener que ir caminando a dejar y recoger el auto, Mi habitación no tenia Aire acondicionado y fue muy incomoda mi estancia

Leisure Partner

10/10

Exceptional

25 Oct 2022

Patricia

Me encanto el Hotel
Muy callado muy céntrico el personal del hotel muy amable
Mis dos noches las pasé de maravilla si volvería a este lugar

Leisure Family

10/10

Exceptional

08 Oct 2022

Ian

Great location and awesome theme decor

Leisure Family

10/10

Exceptional

28 May 2022

Agustina

I like the location, rooms are clean

Leisure Partner

10/10

Exceptional

19 May 2022

Tyler

Quiet, clean, comfortable, walkable, safe

Partner

8/10

Excellent

14 Apr 2022

Matthew

The property was precisely what we expected based on the photos. The staff were very kind and helpful.

Leisure Partner

10/10

Exceptional

20 Mar 2022

John

The hotel was nice n clean. The room was nice clean n comfortable. Excellent location within walking distance to all. The staff was excellent, super friendly, knowledgeable. Especially would like to mention Luis, Kevin and Antonio who were extremely helpful as I had an issue n they helped me out n took great care of me to resolve it. Would definitely recommend this hotel.

Leisure Self

10/10

Exceptional

25 Oct 2021

Dafne Michelle

100/100

Personal super amable, muy serviciales y atentos a las necesidades del huésped, la verdad es muy difícil encontrar un staff así. Lo que más me gusta es la guía que tienen de lugares turísticos en la Recepción, soy fan de completar listas y esa estuvo perfecta para el fin de semana que estuve ahí, ubicación bastante buena.

Friends_and_family Family

8/10

Excellent

16 Oct 2021

Nasser

It is definitely a unique place with many touches . I have stayed at the “Tchaikovsky” suite.. it is a nice room with a king size bed . The location of the hotel is really good being across Zolaco and there is a Starbucks just next to the hotel.. the staff is very friendly and really want to help’

Leisure Self

10/10

Exceptional

03 Jun 2021

Verified traveler

Beautiful and unique rooms filled with so much history and right in the center of Puebla.

Leisure Friends

10/10

Exceptional

17 Dec 2020

John

I think this is one of the most wonderful hotels I ever stayed

Friends_and_family Family_with_children

10/10

Exceptional

30 Nov 2020

Rose

Lovely hotel, very clean, rooms have been renovated in a wonderful theme that matches the rest of the property! We loved our accommodations, location & helpful friendly staff. Highly recommend!

Leisure Family

8/10

Excellent

13 Mar 2020

RCortiz

Pleasant experience overall: very welcoming and helpful personnel; comfortable and unique ambiance; very flexible and accommodating with special requests.

Leisure Family

10/10

Exceptional

09 Aug 2019

Verified traveler

Excellent service from the staff, perfect location

Leisure Family

8/10

Excellent

06 Aug 2019

Nacir

Brief stay in Puebla

Everything was great except for the noise and the light that gets into the room from the interior of the building.
If you want to visit Puebla's downtown this is the place to stay.

Partner

10/10

Exceptional

29 Jun 2019

Jo

Awesome location, great staff, super clean, different and special.

Leisure Partner

10/10

Exceptional

24 May 2019

Verified traveler

The Andante hotel is a great basic hotel if you are interested in visiting the historic center and places nearby. This hotel is not your five star hotel but it is comfortable and it was great for our needs. The staff was super nice and very helpful. The breakfast was a continental type breakfast but it was good. We would definitely stay here again.

4/10

Poor

19 May 2019

Verified traveler

the location of the hotel and environment of the room are very good. the only problem is i booked the junior suit, but after checkin i find its a standard room. the front desk tell me its because there are 2 queen bed in the tpye of room i booked instead of king size bed

i can accept that situation. but better tell me when i just checkin. otherwise i paid and arrive room to find it myself is not acceptable

10/10

Exceptional

26 Apr 2019

Alexander

An absolute classic in Puebla!

The classical music theme was wonderful. Each room is named after a famous composer and the hallways display paintings by local artists of well known musicians.

Partner

10/10

Exceptional

31 Mar 2019

Hebert G

This was my second time staying here & it was wonderful again . The staff is great. My husband and I were leaving early in the morning and they even had our breakfast ready to go.

Partner

10/10

Exceptional

24 Feb 2019

John

Boutique hotel in centro

Nice boutique hotel in the heart of Puebla Centro. Beautiful architecture , close to Zocolo, museums and a variety of restaurants. Nice continental breakfast.

Partner

10/10

Exceptional

22 Feb 2019

Verified traveler

They really are attentive and respectful.

Family

10/10

Exceptional

22 Feb 2019

Verified traveler

First of all the staff is outstanding. They helped with so much: Saved us money and time and were always there to assist. Also the idea of having each room dedicated to a composer was truly unique and entertaining. To walk into our room and as the lights came on to hear

6/10

Pleasant

07 Feb 2019

Verified traveler

I stay in room 19. At night there was a lot of strange little noises un the room
Couldn't tell where they were coming from , they kept waking me up. I love puebla i go there 3 to 4 times a year. Over all the hotel is nice . I love the way it looks. Very clean.

Leisure Self

10/10

Exceptional

26 Jan 2019

Verified traveler

Surprise of our life

The staff at Hotel Andante are the best and most attentive staff that I have ever met. I was able to throw together a surprise roof top birthday party for my wife that we will remember for the rest of our lives. The staff helped us find flowers, a special convent, and their handy map got us everywhere else. This was a wonderful stay for both of us.

Partner

8/10

Excellent

09 Jan 2019

Verified traveler

Great but a little understaffed and understocked.

The hotel was very well decorated and the room was really comfortable, with a working record player! This may have been the fault of communication between hotels.com and the hotel, but when we booked the room we were supposed to get a city view and welcome gift, and neither materialized. And while the staff was very helpful, they seemed to be severely understaffed with no more than two people working and literally running around. The website also advertised a restaurant and bar, however there were no drinks at the hotel at all, so we weren't able to stay in the room and relax.

Partner

10/10

Exceptional

27 Oct 2018

Jose

Pleasant stay

The hotel was delightful, room very comfortable and the music was a nice touch. Location is great, close to the zocalo and surprisingly not noisy at night. The staff were very helpful and pleasant.

Partner

10/10

Exceptional

18 Aug 2018

oscar

GREAT PLACE ONE BLOCK FROM CATHEDRAL AND ZOCALO WITH MUCH ACTIVITY. STAFF WAS EXCELLENT. WIFE FORGOT HER DRIVERS LICENSE/HEALTH CARDS AND MANAGER JOSE LUIS MONTIEL FEDEXED THEM TO OUR HOUSE IN TWO DAYS. CONTINENTAL BREAKFAST WAS GOOD AND PIANO MUSIC ON SUNDAY MORNING WAS A SPECIAL TREAT. CANNOT THANK JOSE LUIS ENOUGH FOR ALLEVIATING MY WIFE'S CONCERNS ON HER CARDS. VERY WELL DECORATED WITH MOZART TYPE DECOR AND PAINTINGS OF THAT ERA. WILL RETURN AGAIN FOR A MORE EXTENDED PERIOD. WEATHER WAS GREAT AT 55-75 DEGREES. YOU CAN ALSO ORDER FOOD AT YOUR TASTE.

10/10

Exceptional

15 Apr 2018

Jacquie

What a delight!

This is a perfect hotel for a visit to Ourbla. It is small and charming and one block from the Zocolo and close to everything. We were treated by a friendly staff and a glass of Mango juice before taken to our room which was a bit small and dark so we asked for another room and were cheerfully taken to the perfect room. Nice size, good bathroom and with a window onto the street. All the rooms were named after composers with amazing photos and paintings adorning the walls. We stayed in the Franz Liszt room, but got a chance to see others and they are all very colorful and special. We loved the Beethoven room for next time. They have a little cafe downstairs and were more than willing to make an espresso and bring it to our room. The staff speak English and helped us with travel plans and even drove us to the train when the taxi didn’t arrive. Very special hotel. One of our favorites from all our travels. Be sure to go to Cholula on a day trip or even for a night. Sweet down with a beautiful Zocalo and great restaurants.

8/10

Excellent

12 Mar 2018

Gringamex

great find close to the Zocalo!

This is a lovely, quiet hotel just one block from the Zocalo of Puebla. The rooms are all different, each one dedicated to a famous composer. They supply a very generous amount of bottled water. Skip the complementary croissant and spring for the omelette!

10/10

Exceptional

28 Jul 2017

Verified traveler

small check in lobby, but spacious inside

a small entrance, but very comfortable and spacious inside, lot of common area; the staff is very accommodating on allowing us a late check out and lot of information on local tour information

Family

10/10

Exceptional

01 May 2017

Emy

Classical music buff's delight

Romantic music-composer themed rooms: we stayed in the Sibelius Room and were greeted by an in-room phonograph playing a vintage LP of Sibelius' \"Finlandia\" - how cool is that? Great breakfast (included) in the Andante Restaurant which serves excellent meals too. Hi-ceiling rooms were very quiet and appointed with new fixtures that all worked. Spacious central drawing rooms on each floor for relaxing and reading with background classical music and colorful portraits of the composers. Central location less than half block from the Zocalo.

Partner

10/10

Exceptional

28 Feb 2017

Verified traveler

Boutique style hotel perfectly located

Small quirky boutique style hotel with nicely appointed rooms. Appears to be a converted mansion with a huge amount of lounge space on the 2nd & 3rd floors. Friendly and gracious staff. Super continental breakfast included.

8/10

Excellent

03 Jan 2017

Todd

Funky Boutique Hotel Near the Zocalo.

2nd Visit to this hotel. One block from Zocalo. Central but reasonably quiet with funky rooms. Some are better setup than others... preferred our first room on the last visit to this one, but that's fine. Excellent value and love the in room music.

Family

10/10

Exceptional

22 Dec 2016

jacqueline

Arci, clean, central to everithing

Taking a bread from CDM and had a wonderful respite the hospitality at the hotel was amazing

10/10

Exceptional

20 Dec 2016

Pierre

An unforgettable stay in Puebla

This is a wonderful hotel based on an original and exciting concept. Each room, large and spacious, is named after a great composer. Ours was Mozart. It includes a good old record-player that reminded me of my tender youth and plays some music by these musical greats. There are also portraits of contemporary music major figures, from Boulez to Cage, in the hall. The complementary continental breakfast is a nice addition. Altogether, a super deal in an area that is next to the Zocalo (the main square) of Puebla. The staff is also very friendly and helpful.

Partner

8/10

Excellent

13 Dec 2016

Verified traveler

Excellent locaton

Very nice hotel. Great location. The staff were really helpful especially as our Spanish was very limited.

10/10

Exceptional

31 Aug 2016

Rene

excelente

Great location and with awesome service. Food was amazing and employees were attentive.

Family

10/10

Exceptional

18 Jun 2016

C Michael

Great hotel

Hotel was centrally located which made exploring the city easy.

Clean, great staff and nice breakfast.

Family

10/10

Exceptional

20 Apr 2016

Tom

Outstanding Quality

The hotel's strongest point is an aesthetic one. The entire hotel maintains a kind of theme involving music and art. Each room is named after a well-known musical figure. The décor and ambience of the rooms and the public areas on each floor are both exquisite. Closely behind the hotel's visual and thematic exuberance are two other assets: its location in the heart of Puebla and its well-trained staff. The area is energetic: full of outdoor restaurants, shops, and (best of all) the Mexican people themselves. Highly recommended.

8/10

Excellent

29 Mar 2016

Verified traveler

Very close to center of the city

The hotel and rooms are very nicely decorated with musical themes.

6/10

Pleasant

27 Feb 2016

Dick

Historical location

Located in historical downtown area, with no local parking

10/10

Exceptional

21 Feb 2016

Verified traveler

A new appreciation for the world of classical musi

The hotel Andante checked all the boxes for a full service hotel but it was so much more. I was re-introduced to the world of Classical music. As I entered my room a vinyl record flooded the room with music and I found a new appreciation for classical music.The service and accommodations were outstanding. Everyone was very patient with my Spanish and when need be they switched to English. I was attending a school to learn Spanish and this was the perfect hotel to practice my Spanish. I hope to return next year!

10/10

Exceptional

29 Dec 2015

Paul

Great hotel two steps from the zocalo.

Great hotel in the heart of a very interesting city.

10/10

Exceptional

02 Dec 2015

Saed.Ba

Nice hotel with the idea of the music arts

Great great hotel and idea of the musician and the upgrade my room to better room. But some of the staff don't speak English because I need that in the time of the chick in.

8/10

Excellent

24 Nov 2015

Verified traveler

Murrays review

Very nice hotel/ rather different in style from most other hotels

Partner

10/10

Exceptional

09 Nov 2015

Maria

I recomend this hotel

Very nice time and wonderful staff

10/10

Exceptional

03 Nov 2015

Alfredo

Hotel céntrico confortable ,limpio,personal amable

Ya tenía una estancia anterior y como quede satisfecho regrese y no me equivoque mi esposa y yo tuvimos una semana de vacaciones muy agradable y si regresamos a Puebla nos hospedaremos nuevamente aquí .

10/10

Exceptional

02 Nov 2015

Octavio

Great boutique Hotel next to the Zocalo

Great hotel, amazingly decorated and furnished. Classic music themed. Great quality! You won't regret it. I stayed in the Beethoven suite and it was top notch. I only wished they would have provided me with more LPs for the turntable.

10/10

Exceptional

19 Oct 2015

Maggie

Different, nice and unexpected.

Loved the hotel, great value for the money. Loved the theme. Great Location.

10/10

Exceptional

04 Oct 2015

Mark

Excellent in every way

Great hotel in a great location, close to the heart of Puebla's historic district. The room was comfortable and clean, the staff was outstanding (nice, helpful, did everything they could to make our stay pleasant), and the food (large continental breakfast, restaurant on-site) was great, too. Would definitely recommend this hotel for singles and couples—it's not so much a family-type of place. It's more of a small, boutique-style hotel.

Partner

8/10

Excellent

22 Aug 2015

Anna-Maree

Fantastic location

Hotel Andante is located within walking distance of everything you want to see in Puebla. The hotel staff are friendly and the classical composer theme is quirky. The rooms are huge and very comfortable. I'd stay here again.

10/10

Exceptional

18 Jun 2015

Verified traveler

Great boutique hotel near the Zocalo

Hotel Andante was great for us. We wanted to be closed to the Zocalo, in a quite area, and that was what we got. The hotel has an original theme related to classic music: every room is dedicated to a composer, and it has been decorated trying to get you on the composer mood. It has soft classic music in the common areas, and very interesting art by local artists on diferente composers. The room very spacious, modern, with new furniture. The bed was very confortable, and the bathroom modern as well. Our room had a balcony to the main street. There was a portable air conditioner/heater unit that you can plug in if needed, but it was very, very loud, so we didn't use it even though it was hot in the room during the day. We have a continental breakfast included in our room-rate. It was serve at the hotel bistro. It was a plate of fresh granola, fruit, a croissant, juice, and coffee; the same both days we stayed, which we didn't like. You could order something different from their bistro menu, but paying extra. The service at the bistro was slow, only one person serving the tables. The area was good during the day, but after 9 pm it got kind of scary.

Partner

8/10

Excellent

15 May 2015

Alessandro

A beautiful mix of contemporary and tradition!

It was very convenient to be in the city centre and it was also not noisy at all. Very clean. Breakfast was not the best organised, but the concierge was really helpful in organising for you outdoor activities.

Partner

10/10

Exceptional

04 Apr 2015

mary

Wonderfull

I love the hotel! It was a great surprise for us. The room was fantastic

10/10

Exceptional

17 Mar 2015

Tomek

Great value for money

Very good quality for the money paid. Definitely recommended to travelers looking for comfortable but not overpriced hotel!

10/10

Exceptional

09 Mar 2015

Laraine

Excellent. Location and hotel!

This hotel was perfect for our stay. The manager went the extra mile to ensure my shopping was delivered and arranged for the transport to my place in Mexico. The beds were comfortable, rooms were very tastefully decorated, showers hot and the little cafe was excellent. Thank you to the staff for making my stay enjoyable. I will be back!

Family

10/10

Exceptional

09 Mar 2015

Zayil

Cool peaceful hotel experience

To put it simply, this hotel is a hidden gem within a marvelous city. While there are more 'rustic' style hotels in the historic city center of Puebla, hotel Andante hits a different note. Yes it's in a historic mansion-like building like other hotels but it's fully renovated, feels modern and clean in design without being too presumptuous. My room, along with the expansive common areas were peaceful and made relaxing easy as a mix of classical music played throughout at adequate levels. There's a small deck/rooftop terrace with a partial view of the Cathedral. No bar or lounge but they allow BYOB. The few staff there was were more than accommodating, attentive and very friendly to all of my requests. They seemed a bit shy but friendly nonetheless. Clean, modern, peaceful and a good deal for the price.

8/10

Excellent

07 Mar 2015

Karin

Centtal

Helpful and friendly staff.
A little noisy.
Wonderful music all day.
Lobby inexistant. Entrance through a cafe - not appropriate to the newly rebuilt themed hotel.

10/10

Exceptional

09 Feb 2015

Verified traveler

Great hotel; perfect location

Great hotel, very cool concept, and perfect location in the historical centre! I highly recommend it

10/10

Exceptional

19 Jan 2015

Lynn

Excellent Choice

Excellent location one block from the zocalo; room seemed to have good sound proofing as very little noise evident from street during our midweek stay. Loved the hotel's funky furniture and good sized rooms (we stayed in Vivaldi Suite), with comfortable bed, thick cotton sheets, duvet and fluffy towels. Only slight negative was that the toilet/ shower-room was a little under-sized, and would have been nice to have been left a spare toilet roll. Appreciated the two lounge chairs to sit on as well as desk chair as so often hotels do not provide enough seating. Enjoyed simple breakfast of coffee, freshly squeezed orange juice and jumbo warm croissant. Staff were extremely friendly and helpful. Would not hesitate to stay again - only hope that once the secret of this new hotel is out that the prices do not rise to place them out of our budget!

Partner

10/10

Exceptional

01 Dec 2014

Lyndsay

Weekend in Puebla

The Hotel Andante was excellent, and we would definitely stay there again. We were given the Vivaldi Suite. It was lovely. The other suites looked to be of a similar high quality. The only minor complaint is that the piped classical music that is played in the central lobby area is too loud - it started at 8.30am (woke me up), and was not turned off until 10.30pm. Its a little difficult to find - the entrance is through a cafe. The lobby is 2 chairs and a desk. Not your typical hotel lobby, but it set the tone for how atypical this hotel is. It's a gem. Stay here. You will love it. Oh, and great location, one block from the zocalo.

10/10

Exceptional

24 Nov 2014

Verified traveler

Very beautifully decorated boutique hotel, one block from Zocalo square. Very friendly staff. Cool cafe downstairs with live classical music playing regularly.

8/10

Excellent

29 Oct 2014

Danny

hotel And ente very pleased

Hotel Andente was pleasant however ther were many hidden charges. I would highly recommend the Hotel Andente yet their staff has concerns understanding the English language

Family

10/10

Exceptional

21 Oct 2014

Hugh E.

Lovely hotel.

Excellent value for the money. A block from the Zocalo and the Cathedral. Very nice breakfast. Pleasant and capable service! Will definitely stay there the next we we travel to Puebla.

Partner

10/10

Exceptional

20 Oct 2014

Verified traveler

Funky place

Stayed there only one night. I wish I had been able to stay longer. It is a funky hotel, conceptualized around music. There is ambient music (ABBA, Beatles, etc.) playing during the day. The room was spotless, and aimed at being eco friendly, with large containers of shampoo, etc. rather than the tiny containers that waste so much plastic. It was all very comfortable. The restaurant was quite good, though Puebla has much better offerings within only a couple of blocks. I would stay here again.

10/10

Exceptional

25 Aug 2014

Recent tourists

Nice modern hotel; fantastic location in Puebla

We would recommend this hotel: the staff members are very attentive; the rooms are not very spacious, but the big windows are sound-proofed, which is helpful if you are on the floors facing the street. The décor is very bright, new, and modern in design. Minor complaints: there was no suitcase rack, so we had to put our suitcases on the floor; while there was a portable machine on wheels that was meant to serve as an air conditioner, it was extremely, extremely noisy when on, so we couldn't have it on (but we didn't really need it either); and there was no visible sign of any heating system (being summer, this wasn't a problem, but it might be if you stayed at a colder time of year; perhaps they would provide a portable heater). The location, just a block away from the colorful zocalo, is fantastic and is within walking distance of many other sights as well. Overall, we were very happy with this hotel choice in Puebla for two nights.

10/10

Exceptional

15 Aug 2014

William

Excellent lodging option in the heart of Puebla

I loved my stay in Hotel Andante in Puebla, so much that I wish I could have extended my stay. Already looking forward to my next trip to Puebla, a city where I have been many times since the 1990's. For business or pleasure, the Andante will be a great option. I will recommend it to friends traveling to Puebla. The hotel just open some months ago, and I did not have any references, but after browsing their website I decided to take the chance. So GLAD I did. The complimentary breakfast...delicious. The staff was so friendly without fussing. Fantastic rate for this high quality.

10/10

Exceptional

21 Jun 2014

Steph

FANTASTIC STAY!

This hotel is amazing value for the dollar! Their great service starts from the moment you book your room where they send a nice personalized welcome to the hotel. I booked the smallest room but never the less, it was clean, hot water, stable internet, clean room! The pictures on hotels.com is exactly what to expect! The morning continental breakfast was also EXCEPTIONAL! Warm croissant, fresh fruit, great coffee ,yogurt! Just a great place. The only little bummer is that all the art and music is described in spanish so if you cannot read or speak the language, its a great pity. Also the AC unit in the room is a little loud if you want to sleep really cool.

10/10

Exceptional

08 May 2026

María Elena

Bien ubicado, excelente propuesta.

Partner

10/10

Exceptional

09 Mar 2026

Marlon

habitación muy limpia y amena, en el centro de la ciudad a una cuadra de la catedral, todo cerca y el ambiente muy tranquilo en el hotel y en las calles

Partner

8/10

Excellent

06 Jan 2026

Paulina

Lo único malo es el ruido de la calle

10/10

Exceptional

22 Dec 2025

José Adrian

Habitación y personal

Leisure Family