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La Purificadora, Puebla, a Member of Design Hotels

Puebla · Mexico

Callejon De La 10 Nte 802View location

8.4/10Excellent482 Reviews
Cleanliness9.0/109.0
Service8.8/108.8
Comfort8.6/108.6
Condition8.4/108.4
Location9.0/109.0
Neighborhood9.2/109.2
Quality8.6/108.6
Value8.0/108.0
Amenities8.0/108.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About La Purificadora, Puebla, a Member of Design Hotels

This comfortable hotel is set in Puebla. La Purificadora features a total of 26 guests rooms. La Purificadora is ideal for a productive stay, thanks to the Internet access available throughout. Additionally, the premises provide a reception service the whole day through. Cots are available at La Purificadora .

The accommodation accepts pets. Some services may be subject to additional charges.

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With a stay at La Purificadora, Puebla, a Member of Design Hotels, you'll be centrally located in Puebla, a 2-minute drive from Zócalo de Puebla and 5 minutes from Puebla Cathedral. This spa hotel is 11.3 mi (18.2 km) from Africam Safari and 3.2 mi (5.2 km) from Cuauhtemoc Stadium.

Make yourself at home in one of the 26 guestrooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers.

Conveniences include safes and desks, as well as phones with free local calls. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of conference space and meeting rooms.

Popular amenities

Free WiFi
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Smoking areas
Business facilities
Banquet facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 1 Pet max weight (per pet) in lb is 2 Maximum number of pets per room 1

Cleaning and safety

Sanitization
Contactless check-out is available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
    • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
    • Contactless check-out is available.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    18
  • Optional fees
    • Pet fee: USD 50 per pet, per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Puebla Convention Center 0.2 km / 0.1 mi
Main Theater of Puebla 0.2 km / 0.1 mi
Artist Quarter 0.3 km / 0.2 mi
El Parian Market 0.3 km / 0.2 mi
Five Wounds of San Francisco Conventional Church 0.3 km / 0.2 mi
Bubas Bridge 0.4 km / 0.2 mi
Alfenique House 0.4 km / 0.2 mi
Candy Street 0.5 km / 0.3 mi
Guardian Angel 0.5 km / 0.3 mi
Ovando Bridge 0.6 km / 0.3 mi
Santa Monica Convent and Museum of Religious Art 0.6 km / 0.4 mi
Mexican Revolution Museum 0.6 km / 0.4 mi
Poblano de Arte Virreinal Museum 0.7 km / 0.4 mi
Iglesia de la Compañía 0.7 km / 0.4 mi
Callejon del Sapo 0.7 km / 0.4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 26
  • hotel
  • City centre
  • Airport
  • Entertainment Area
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Mobile phone coverage
  • Wi-fiExtra charge
Show 40 more facilities & services
  • Valet parking
  • Airport ShuttleExtra charge
  • Room service
  • Laundry service
  • Launderette
  • Medical service
  • Bicycle hire service
  • Multilingual staff
  • 24-hour security
  • Fireplace
  • Hotel safe
  • Currency exchange facilities
  • Lift access
  • Shop
  • Terrace
  • Concierge
  • Sun terrace
  • Gym
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Library: 1
  • Bar
  • Restaurant
  • Poolside snack bar
  • Conference room
  • Meeting room
  • Business centreExtra charge
  • Outdoor freshwater pool: 1
  • Sun loungers
  • Parasols
  • SaunaExtra charge
  • Steam bath
  • Massage
  • Spa treatments
  • Breakfast
  • Continental breakfast
  • Brunch
  • À la carte dinner
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

B2

Breakfast For Two Guests

This meal plan may be available depending on the selected room/rate.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE WITH BALCONYDOUBLE • WITH BALCONYDBL.BL-1

    Photos are not available for this room type.

    La Purificadora, Puebla, a Member of Design Hotels

    DOUBLE WITH BALCONY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.BL-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    La Purificadora, Puebla, a Member of Design Hotels

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU-1

    Photos are not available for this room type.

    La Purificadora, Puebla, a Member of Design Hotels

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO KING SIZE BEDSTUDIO • KING SIZE BEDSTU.KG

    Photos are not available for this room type.

    La Purificadora, Puebla, a Member of Design Hotels

    STUDIO KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-1

    Photos are not available for this room type.

    La Purificadora, Puebla, a Member of Design Hotels

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH BALCONYSUITE • WITH BALCONYSUI.BL-1

    Photos are not available for this room type.

    La Purificadora, Puebla, a Member of Design Hotels

    SUITE WITH BALCONY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.BL-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    La Purificadora, Puebla, a Member of Design Hotels

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH BALCONYSUITE • WITH BALCONY • 1 Bedroom • 35 m²SUI.BL
    SUITE WITH BALCONYPhoto unavailable3 photos

    La Purificadora, Puebla, a Member of Design Hotels

    SUITE WITH BALCONY

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    35 m²
    Occupancy
    Guests: 1–3 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.BL

    Room amenities

    • Shower
    • Bathroom
    • Hairdryer
    • Housekeeping
    • Cable TV
    • Wake-up service
    • Alarm clock
    • Toiletries
    • Desk
    • Bathrobes
    • Slippers
    • Direct dial telephone
    • Radio
    • Minibar
    • Mini fridge
    • Ironing set
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Safe
    • Balcony
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH BALCONYDOUBLE • WITH BALCONY • 1 Bedroom • 32 m²DBL.BL
    DOUBLE WITH BALCONYPhoto unavailable2 photos

    La Purificadora, Puebla, a Member of Design Hotels

    DOUBLE WITH BALCONY

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    32 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.BL

    Room amenities

    • Wake-up service
    • Bathroom
    • Shower
    • Hairdryer
    • Direct dial telephone
    • Radio
    • Minibar
    • Mini fridge
    • Ironing set
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Safe
    • Balcony
    • Wi-fi
    • Alarm clock
    • Toiletries
    • Desk
    • Bathrobes
    • Slippers
    • Cable TV
    • Housekeeping

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIOR • 1 Bedroom • 31 m²DBL.SU
    DOUBLE SUPERIORPhoto unavailable1 photo

    La Purificadora, Puebla, a Member of Design Hotels

    DOUBLE SUPERIOR

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    31 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Room amenities

    • Wake-up service
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Safe
    • Bathroom
    • Shower
    • Hairdryer
    • Direct dial telephone
    • Radio
    • Minibar
    • Mini fridge
    • Ironing set
    • Housekeeping
    • Wi-fi
    • Cable TV
    • Slippers
    • Bathrobes
    • Desk
    • Toiletries
    • Alarm clock

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    La Purificadora, Puebla, a Member of Design Hotels

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR KING BEDDOUBLE • SUPERIOR KING BEDDBL.KG-SU

    Photos are not available for this room type.

    La Purificadora, Puebla, a Member of Design Hotels

    DOUBLE SUPERIOR KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE BASICSUITE • BASIC • 1 Bedroom • 35 m²SUI.Z1
    SUITE BASICPhoto unavailable3 photos

    La Purificadora, Puebla, a Member of Design Hotels

    SUITE BASIC

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    35 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    BASIC

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.Z1

    Room amenities

    • Individually adjustable air conditioning
    • Ironing set
    • Mini fridge
    • Minibar
    • Radio
    • Direct dial telephone
    • Hairdryer
    • Shower
    • Bathroom
    • Housekeeping
    • Cable TV
    • Slippers
    • Bathrobes
    • Desk
    • Toiletries
    • Alarm clock
    • Wake-up service
    • Wi-fi
    • Balcony
    • Safe
    • Individually adjustable heating

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO QUEEN BEDSRoom • TWO QUEEN BEDSROO.2Q

    Photos are not available for this room type.

    La Purificadora, Puebla, a Member of Design Hotels

    Room TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room WITH BALCONYRoom • WITH BALCONYROO.BL

    Photos are not available for this room type.

    La Purificadora, Puebla, a Member of Design Hotels

    Room WITH BALCONY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.BL

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about La Purificadora, Puebla, a Member of Design Hotels

8.4
Excellent
482 Reviews
Cleanliness
9.0 /10
Service
8.8 /10
Comfort
8.6 /10
Condition
8.4 /10
Location
9.0 /10
Neighborhood
9.2 /10
Quality
8.6 /10
Value
8.0 /10
Amenities
8.0 /10
100 reviews shown
8/10
Excellent
29 Jul 2026
Heriberto
Las habitaciones muy cómodas y limpias , el staff muy amable, la alberca me encantó
6/10
Pleasant
08 Apr 2026
joaquin
Unless you go to the neighboring convention center, don’t stay at this hotel
6/10
Pleasant
16 Feb 2026
Richard
Hotel a little worn out in places and service indifferent.
10/10
Exceptional
28 Jan 2026
Kathryn
Really fun hotel: glass floors and stairway, huge open air lobby, nice breakfast. The hotel design is trying for stylish, but the design details are funny: 30-foot grand stairway with no bannister -- like, cool but don't fall off or walk into the fountain/pool at the bottom! Loved my room, style choices are hard to describe.
Leisure Self
6/10
Pleasant
11 Nov 2025
LINO
la comunicacion entre el staff
Leisure Self
10/10
Exceptional
03 Sep 2025
Lorelei Ann
Nice place to stay that was clean and the staff is very friendly
Leisure Family
10/10
Exceptional
11 Aug 2025
Jose
Gorgeous hotel with great service in the best location. Thank you for the best weekend.
Business_and_leisure Family
10/10
Exceptional
19 Jun 2025
Brenda
Everything was perfect since getting there earlier than my check in and the staff very friendly helped me out.
Business_and_leisure Self
10/10
Exceptional
16 Mar 2025
Victoria
Love the location...we extended our stay. Continental breakfast included fruit was delicious.
Leisure Family_with_children
2/10
Poor
22 Feb 2025
David
Dreadful. Plumbing is miserable, food is awful, staff is incompetent and it's terribly noisy
Business Self
10/10
Exceptional
26 Sep 2024
Edgar Rafael
.
6/10
Pleasant
13 Jul 2024
Juan
The hotel property needs maintenance that includes up keeping en general
Leisure Partner
10/10
Exceptional
25 Feb 2024
Paulina
Nice and Unique property
10/10
Exceptional
15 May 2023
Candy
Tuve una muy buena estadía, buen servicio de parte del staff de recepción y ama de llaves en todo lo requerido, la comida fue excepcional, muy deliciosa. Lamentablemente no recibí ninguna cortesía y/o amenidad VIP tampoco distinción, por lo que no se si no me correspondía o simplemente lo olvidaron.
Leisure Family_with_children
10/10
Exceptional
25 Apr 2023
bertha
Iconic and Romantic experience in Puebla
Leisure Partner
10/10
Exceptional
21 Jan 2023
Robert

Very cool vibe. Great service.

Very cool boutique hotel with great architecture. Rooms also cool but lousy mattress. Great service and front desk. Great location and restaurants. Walk to Zocolo in 20 minutes. Will stay here again.
Friends_and_family Friends
10/10
Exceptional
11 Sep 2022
Stellah
Beautifully designed space in a great location. Comfortable bed and a wonderful rooftop pool. Can’t wait to stay again
Business_and_leisure Partner
10/10
Exceptional
03 Apr 2022
Lynne
Excellent staff and a truly beautiful property! Great restaurant onsite, too. One item to note -- there is some nighttime noise from a neighboring club. It didn't impact my stay, but I could definitely hear it. Excellent location for exploring downtown Puebla
Business_and_leisure Self
6/10
Pleasant
15 Nov 2021
Javier
Muy ruidoso. Hay un bar cercano que no nos dejó dormir. Nos ofrecieron cambiarnos de habitación pero sirvió de poco.
Leisure Partner
10/10
Exceptional
25 Aug 2021
German
Excellent Property in Center of Zocalo
Leisure Partner
10/10
Exceptional
05 Jul 2021
Verified traveler
Excelent hotel very clean and friendly staff
Leisure Family
8/10
Excellent
29 Jun 2021
Verified traveler
Need more mantainence details
Leisure Partner
10/10
Exceptional
17 Jun 2021
Sheila
Excellent room, excellent service, Loved the experience
10/10
Exceptional
25 May 2021
Verified traveler
Wonderful hotel. Great location. Very comfortable room which are perfect for those who need to conciliate work and pleasure.
Business_and_leisure Self
10/10
Exceptional
13 May 2021
Stacey

Spa Oasis

This hotel was the most special hotel experience I have had. It was safe, we were taken care of and it felt like a spa oasis nooked in a bustling part of city.
Partner
8/10
Excellent
23 Mar 2021
MELVIN
It was a great stay. walking distance to great attractions and restaurants. The hotel itself has great food which I was surprised. I ate breakfast once and lunch once and it was tasty food.
Self
10/10
Exceptional
26 Jan 2021
Verified traveler
The style of the hotel, hacienda style with a modern touch, a little confusing to get to the entrance of the hotel more signs will help specially at night
Friends_and_family Family
10/10
Exceptional
25 Oct 2020
Verified traveler
Beautiful hotel near downtown, loved it!!
Friends_and_family Family
6/10
Pleasant
21 Sep 2020
Verified traveler

Disappointing

Terrible water pressure and temperature. Windows don’t seal properly. Confortable bed.
Friends_and_family Friends
10/10
Exceptional
14 Sep 2020
Julio
Amazing!
Love the place and the staff super friendly
Friends_and_family Family
10/10
Exceptional
10 Feb 2020
Jennifer
We had a great stay at this hotel. Its location is convenient, the room was spacious and the hotel staff were friendly and helpful (and spoke excellent English). The hotel has a beautiful terrace, and their in-house restaurant is very good. Would stay here again.
Leisure Partner
10/10
Exceptional
19 Jan 2020
ZZ
Modern architecture and spacious rooms. The continental breakfast is generous. The staff is very welcoming. The hotel location is very close to Puebla Zocalo. The dinning area is open air, which makes it chilly in wintertimes and hot in summertimes.
Leisure Family
4/10
Poor
09 Jan 2020
Virginiaa
The hotel is like a sculpture; the modern design elements within the ancient building are often spectacular. As a work of art, lovely. a place to stay, few creature comforts. Rooms stark, inconvenient. Lobby this time of year when temperatures at night go into 40’s, is freezing and windy. Breakfast in lobby so all eating in winter coats and blankets.
Leisure Self
8/10
Excellent
27 Dec 2019
Ana Patricia
Fuera de que me
Tocó el cuarto B y literal tienes que tirar el agua 10
Min para que salga agua caliente. El hotel está precioso y tiene una camada súper cómoda.
Partner
10/10
Exceptional
14 Nov 2019
Verified traveler
Excelente staff service and beautiful architecture
Leisure Friends
6/10
Pleasant
10 Nov 2019
Ana Maria

Nice but not funcional

The hotel is beautiful but some how uncomfortable. Breakfasts included jus continental, extra charge for some eggs. Extra charge for bottle of water (without telling you).
Extra charge valet parking in a place you cannot reach by car comfortably.
There was a cocktail on Thursday so I could not sleep until 12am and I had to work on Friday.
Business
6/10
Pleasant
29 Oct 2019
LIO
Historic rustic feel very nice to look at, but owner needs to make windows into one thick piece so that the noise stays out (church bell rings at 7 am) and hotel has a mosquito issue that needs to be solved.
Leisure Partner
8/10
Excellent
28 Oct 2019
Verified traveler

Terrible service

Terrible service with their Staff, the shower drain was clogged up and they would not change our room, overall the hotel is really nice but their attention was terrible getting us changed. They finally changed us to a smaller room with the same shower situation.
Family
2/10
Poor
17 Sep 2019
Verified traveler

Hotel party until 3am. Lack of sleep & Hospitality

Nice hotel and amenities, however we were not warned that there would be a party at the Hotel (organised and run by the Hotel) with very very loud music until 3am. As we were on the first floor and our door faced out onto the restaurant area we were not able to sleep until gone 3am. We requested a change of room but were told the hotel was full. We've stayed in a number of Habita Hotels and am appalled at this level of hospitality. Had we been told there was a party in the building we would not have booked the hotel.
Partner
8/10
Excellent
02 Sep 2019
Ana

Ok, nada extraordinario

El servicio fue amable y la arquitectura del lugar es muy atractiva. Lo que no nos encantó fue: 1) el cuarto olía mal (a caño), 2) había mucho ruido en la noche, por la zona supongo (a tomarlo en cuenta si lo que quieren es descansar). Era fin de semana y había fiestas alrededor.
La comida (tomamos el brunch dominical) estaba bien, pero nada del otro mundo. Para el precio uno esperaría algo extraordinario. Habiendo tantos lugares deliciosos alrededor, hubiera preferido salir a desayunar a otro lugar.
Partner
4/10
Poor
19 Aug 2019
Díana

Very noisy room

The hotel service was very good unfortunately we were in a room beside the convention center and it was noisy all night long and we could not sleep well
Family
8/10
Excellent
07 May 2019
Laura

Very enjoyable but noisy

The hotel is fabulous and service is incredible. I enjoyed a lot my time in the hotel (it has a pool, bar, an open space on the ground floor…) However the room was noisy at night (they have a bar close to the hotel and the simple windows let the noise go through) what made it difficult to sleep.
Partner
10/10
Exceptional
26 Apr 2019
Verified traveler

Purifcadora

The hotel is beautiful and in a brilliant location for the historical downtown area. The rooms are well appointed and stylish, although the bathroom had poor water pressure.
Partner
8/10
Excellent
25 Mar 2019
Verified traveler
Overall everything was ok, except pool and whirpool where closed for maintenance and it didnt show when I made my reservation.
Business Self
6/10
Pleasant
25 Mar 2019
Verified traveler
The hotel is beautiful but was disappointed that no one told me that the roof spa and pool was under renovation, it was a mess up there. And the first night there was a LOUD convention at the hotel and the restaurant was unusable, again no one was clear on that. Also the standard rooms are abit oddly laid out.
Leisure Family
8/10
Excellent
03 Mar 2019
Verified traveler
Liked room design, food in the restaurant, bed linens and pillows. Overall design of hotel is great.
Breakfast staff and service, coffee was not up to par, service at front desk was very good
Leisure
4/10
Poor
25 Jan 2019
Verified traveler
Unique property but difficult to access and needs updating.
Leisure Partner
10/10
Exceptional
31 Dec 2018
Richard
great gorgeous property, incredible spot and design, very special. superb food and bev service team. very happy place.
Family
8/10
Excellent
20 Dec 2018
Verified traveler
A unique experience, the staff are fantastic! Facilities need love.
Leisure Family_with_children
8/10
Excellent
26 Nov 2018
Gabriela
This is usually my go to hotel in Puebla, but this last stay the service was not the same. In the room next to ours, there was a family who had their kids screaming and playing in the hall. This made the stay very uncomfortable, since no one from the staff said anything. Also, room service took a long time.
Partner
10/10
Exceptional
18 Nov 2018
Verified traveler

In puebla

Great facilities
8/10
Excellent
27 Oct 2018
Gabriel
The hotel is an architectural jewel, the design is incredibly fascinating. It has a down side, witch is the noisy air conditioner and next door bar.
2/10
Poor
14 Oct 2018
Alejandro
Elevators did not work. The hotel looks like it needs maintenance. Overall dirty feel. The rooms don’t have a door on the toilet. The beds don’t have outlets on both sides. The pool is filthy. This hotel looks great in photos but is very disappointing in person. The “entrance” is not car friendly. It’s not even a road. It’s a pedestrian walkway you have to ask permission to drive onto. It’s not worth the money or the hassle. Stay at the Rosewood. It’s more expensive, but it delivers 10x the value. At least.
8/10
Excellent
23 Aug 2018
eduardo
Nice Hotel, Front desk staff nice but a little slow and not proactive.
10/10
Exceptional
19 Aug 2018
martha

Puebla and La Purificadora Hotel great choice!!

Beautiful hotel! Walking distance from the Cathedral, Museo Amparo and Capilla del Rosario. Concierge Roberto was so friendly and gave us great tips on restaurants and places to go in Puebla, Tonanzintla and Cholula. Everyone at the hotel was really nice and helpful. Food was great!! (Salted bread was not so good. It was great when it came right out of the oven). I would definitely stay at La Purificadora again.
Partner
10/10
Exceptional
15 Aug 2018
Gabriela
My favorite hotel in Puebla. The staff is very friendly and the beds are to die for.
Partner
10/10
Exceptional
29 Jul 2018
Benjamin
Great location
Partner
10/10
Exceptional
18 Jun 2018
Cecilia

Love it

Loved every part of it
10/10
Exceptional
02 Apr 2018
Gabriela
Great service! One is the best boutique hotels
Family
10/10
Exceptional
05 Mar 2018
Jessica

Absolutely a design hotel

This is a gorgeous design hotel, and I will definitely be coming back. The thought that went into every detail of the design is evident throughout. Very calm, laid back atmosphere with the most attentive and friendly staff. The hotel was very clean, though I would recommend the hotel to do a deep cleaning of its pool and room floors (they are getting a bit old and worn!). The breakfast included was delicious, as was my dinner. I was traveling alone and felt very comfortable and at home at La Purificadora - mostly because the staff was so friendly and accommodating. The location is very central, yet tucked away giving you a serene escape from the busier city streets. I was mesmerized by the views from the terrace and from every room at every angle. I am a big supporter of Grupo Habita's hotels and this surely did not disappoint - well done, La Purificadora and Grupo Habita.
10/10
Exceptional
15 Oct 2017
scott

Felt like Mexico, warm and friendly

Close to downtown
Easy walking. Enjoyed live music and festive nature of city. Beautiful seating area around lobby with open air comfort and views. Loved it.
10/10
Exceptional
21 Sep 2017
Claudia

Highly recommended

Excellent hotel with great location.
Partner
6/10
Pleasant
20 Aug 2017
hector

Too expensive for what you get.

The hotel is over priced, bathrooms and overall facilities seem to be old, and believe it ir not there is no such thing as Hot water in the rooms. Breakfast is really bad, just fruit and ham. But the location is great and the fire pit at night is great as well.
8/10
Excellent
19 Jun 2017
Ernest
Great location, central to area, ease of access to city and beautiful common areas. Hard for taxis to find but getting better especially with UBER.
2/10
Poor
06 Apr 2017
Verified traveler

If you want to sleep, AVOID! Next to church

The hotel looks pretty nice but it is starting to decay, the shower was not working already. They are next to a church and starting at 6 am it will be impossible to sleep. Every 15 minutes non stop the bells ring next to your head. Won´t ever stay at this hotel again! However I do highly recommend the restaurante awesome food and not expensive.
10/10
Exceptional
22 Mar 2017
kuis

Business one day trip.

Hotel is close to all of downtown museums, restaurants etc
10/10
Exceptional
26 Feb 2017
Christopher

Puebla paradise

A real gem in Puebla, love the way it's tucked away from the hustle and bustle. Common areas and room are both gorgeous. My one complaint would be that, at the time we went in late February, it was a little dead so the atmosphere wasn't as lively as I suspect it is in the highest of high seasons. Also, they didn't really have the jacuzzi going and some things like that.

Chill on the terraza or the fire pits down below on a cool night and it doesn't get much better.
Partner
8/10
Excellent
25 Dec 2016
TB

Very nice place to stay in Puebla

Beautiful hotel blending contemporary design with historic elements and setting. Rooms may lean a bit towards form over function, but still very comfortable. Staff were outstanding and went well above and beyond for me. Not right in the heart of the historic center but just across the street, which might be better. Very good value for money, in my opinion.
10/10
Exceptional
23 Jun 2016
oskar

Very close to downtown.

Good hotel, Very friendly staff. It is beautiful .
10/10
Exceptional
04 Jun 2016
marie-claire
After the initial booking issues, the stay was nothing short of a delight
Family
10/10
Exceptional
18 Mar 2016
jessica

Beautiful modern hotel near historic center

La Purificadora is a very unique hotel that combines very modern architectural techniques and historic accents and structures. The service here was excellent and the staff very friendly. The food was absolutely delicious and a wonderful variety of drink selections. The view from the rooftop terrace is stunning! The gardens and the San Francisco Church surrounding the hotel are breathtaking, whether at day or at night. Thank you to all of the staff for making our stay so enjoyable!
8/10
Excellent
14 Feb 2016
Verified traveler

Beautiful hotel in the center of town

Quite an excellent experience in the historic center of Puebla with an excellent staff.
6/10
Pleasant
21 Oct 2015
Verified traveler

Nice hotel with great location, but uncomfortable.

Really good location and architecture. Hotel staff are nice and have a great attitude. However this hotel since it has such a modern architecture results unfriendly; i.e. there are no doors or walls in the dining room which make it really cold and windy. Regarding the rooms, they are modern but not cozy. I recommend to visit this hotel and have a drink in the roof bar but not to stay if you are planning to rest.
8/10
Excellent
24 Sep 2015
Draghignazzo

Sleep with style

Actually this could be an excellent experience, there were many things I liked from this charming small boutique hotel:
- beautiful property. colonial+modern design and decoration.
- comfy, attractive and funtional rooms.
- amazing bath amenities (honey).
- acceptable service.
- recognition of being a VIP guest.
- good location.
- good in-house food.

why this wasn't a 5 star experience? because the noise. the rooms are not sound proof and at night and early morning you can hear the music from next door bar of the crowds attending the convention center. for many, this can be the deal-break.
8/10
Excellent
19 Aug 2015
Verified traveler
speed of service can be improved and the massage quality was terrible.

Everything else was outstanding
Partner
10/10
Exceptional
11 Aug 2015
Daniel

best Pet Friendly hotel in Mexico!

beautiful hotel, perfectly locate and best pet friendly staff!
Partner
8/10
Excellent
08 Aug 2015
Rafael

Great building but terrible service

Beautiful property but poor hotelier experience
Partner
8/10
Excellent
12 Apr 2015
Francisco

Great Hotel, Great Location, Not Great Staff.

While the hotel is beautiful and in a great location, staff is not too helpful. Being an Expedia VIP+ Hotel, they should give special benefit to Gold+ Members, which they don´t. No special amenities, no complimentary food or drink, no room upgrade (although it was available when I stayed there) and not even a Late Check Out (I had to do Check Out at 13:00 if I wanted to avoid paying \"half a rent\"). Overall it was a very pleasent stay, but they should be listed as VIP+.
8/10
Excellent
05 Apr 2015
Verified traveler
overall it is a unique hotel, great location, although difficult to find first time around. food from restaurant was pretty good. air conditioning did not seem to work. not as big a deal since temperatures were fairly mild.
8/10
Excellent
09 Mar 2015
BrianEPed

Very nice hotel but with serious noise problems

Stayed here for one night in January. Very nice, modern room. Very spacious with nice amenities. The restaurant and all the staff were also great! The location is safe and clean, close to lots of shops and bars. The historical area is accessible by taxi. The only issue we had with this place was the noise. Early in the morning we could hear people walking upstairs and staff jostling around the halls. Not sure we would stay here again just because of the noise.
Partner
2/10
Poor
04 Feb 2015
Verified traveler

Avoid

Infamous hotel. It is on the worst condition. Classic scam of a boutique hotel. Showers don't work. Rooms look old. Service is appalling. I would avoid it at all costs.
Partner
10/10
Exceptional
20 Aug 2014
Teresa

Great Hotel

This is a hotel with an amazing design. We took a friend from England and he said it was one of the coolest hotels he had stayed at.

The staff at the hotel are friendly and the hotel is in a great location near downtown historic sites.

The only downside is that the rooms are a bit noisy, we could hear the person in the room above us walking in the morning and that woke us up. Try booking a higher floor and you'll avoid that problem.
8/10
Excellent
28 Jun 2014
Guillermo

Trendy hotel in Downtown Puebla

Modern and trendy, very interesting architecture, Good restaurant and a fun bar. Walking distance to most of the interesting - historic places in downtown Puebla.
4/10
Poor
22 May 2014
John

Expensive hotel in downtown Puebla

Well located in downtown Puebla, however hotel staff is not very helpful and if you have a car, parking it can become a nightmare since it´s not easy to find the place designated for guests.
There are events organized at the hotel pool frequently so if you want to swim or relax in the jacuzzi plan to do so in the morning.
The hotel is very noisy since it is surrounded by a shopping center so the streets outside are very crowded but on the other hand there are plenty of places close by to have dinner.
Pricey place to stay and more disadvantages than advantages. I would not recommend staying here, there are many other nice hotels in the area at affordable prices.
10/10
Exceptional
20 Apr 2014
Sam

Beauttiful architecture, albeit somewhat impractic

The hotel is out of Architectural Digest. However, it's inventive architecture was somewhat impractical; the onyx zero-barrier shower floor leaked, and the waterfall raised sink was difficult to clean. The fitness center was also pretty sparse for a hotel of this caliber. The pools are great, though. Otherwise, the location is fantastic, and staff helpful. The continental breakfast is excellent.
Family
6/10
Pleasant
03 Mar 2014
Jose

Nice Hotel but somehow noicy

The hotel es very nice but it is noicy. It is in front of the convention center and there was a party there until late at night. The next day there was no party but we could hear everything that was going on in the lobby.
8/10
Excellent
15 Nov 2013
Aj Valdez

Unique building

Good experience a bit noisy y
8/10
Excellent
26 Sep 2013
Peter

Stylee chic

Gorgeous property, great location away from heart of Centro but still near everything.
10/10
Exceptional
29 Aug 2013
Verified traveler

Great restaurant

Beautifully designed, great restaurant and view. The staff is very kind and the outdoors chimney in the courtyard are great for having some drinks or appetizers.
2/10
Poor
17 Jun 2013
Verified traveler

WARNING!!! DO NOT GO TO THIS HOTEL

I consider myself an objective person and this is most definitely the worst hotel experience I have ever had! These guys make a pool party on Saturdays with extremely loud and annoying music. The crowd that attends this party made by the energy drinks MOSTER are probably the worst crowd in Puebla, seriously scary people and even dangerous (probably sons of drug lords in the area), a couple of really wasted guys tried to go in my girlfriends room when she came in and god knows what they could have done to her. I won’t stay in this hotel again even if it was free. I really hope people take my advice and don’t ever go to this hotel.
10/10
Exceptional
14 Jun 2013
Felipe

Excelent location

Very good service. You can always relax on the terrace by the pool or in the jacuzzi enjoying a great view. The rooms are very comfortable and private. What I loved the most is that it is within walking distance from the city center.
8/10
Excellent
08 Apr 2013
Erik

Elegant hotel near the city centre

This hotel is located only 5 minutes walking from the city centre. You don´t need to rely on any public transport. You simply walk, cross the road, and in 5 minutes you are already in the historic centre. The roof terrace is great and the rooms are comfortable. Rooms are easy and functional. Wifi was slow and at times, did not work. As usual in these places, staff (particularly at the bar of the roof terrace) may show some attitude but generally, we were extremely happy. We asked for restaurant recommendations and a cab to Mexico city and all was made fautlessly. The key question: would I return? Yes.
10/10
Exceptional
22 Mar 2013
JG

Beatiful architecture and design... and food!

La Purificadora is a beautiful hotel, with excellent service and wonderful food! The best place to stay in Puebla!
6/10
Pleasant
21 Mar 2013
Denise

Beautiful modern mexican hotel

The hotel is beautiful, it´s worth the trip.. when we got there it was having a big remodeling so it had lots of construction people and closed areas. The only big CON, the walls seem paper thin, it is extremely noisy.
Partner
10/10
Exceptional
19 Feb 2013
Verified traveler

Fancy boutique hotel

Very nice boutique hotel, about 15-20 minutes' walk from the Zocalo. The rooms were gorgeous and clean, though the toilet didn't feel very private (glass door dividing it from the main room). The lobby has a great bar / restaurant with a fancy \"campfire\", great for hanging out with friends!
10/10
Exceptional
24 Sep 2012
Alan

Mexico Experience

Hotel located within a short walk to the main Zocalo. Hotel is very modern, and whilst the room was big and comfortable there was an element of echo in the room that was annoying. Air conditioning fan was so loud that we had to switch it off the hear the TV. However, would defintely recommend this hotel if you are travelling to the Puebla area.
8/10
Excellent
10 Feb 2012
Dosecito

Nice experience!

Very nice,modern, minimalist hotel! Atmosphere is great. Staff is very attentive. Food is great as well as location. Bathrooms have semi-transparent doors and having our niece with us that was a privacy issue, but really our overall stay was great!
Family
10/10
Exceptional
18 Jan 2012
chilango

Great Place

The experience was good, the only bad thing was the poor ambient in the bar.
8/10
Excellent
12 Dec 2011
Fried

La Purificadora: Masterpiece in form...comfort?

This hotel is an icon in the design world at global level! Waow! This is amazing, from the waterfall built into the stairs to the gasfired sit around fire places in the loby. Truely amazing. The 26 rooms are beautiful, minimalistic, clean and up to date.
Some of the \"comfort aspects\" of a hotel were left behind and forgotten while designing this wonderful space. We arrived in December and found ourselves looking for a comfortable spot to sit and talk. It was impossible. The outside temperatures were in the 50ties. The hotel is wide open without any protection from the outside cold. The staff walks around in overcoats and a few patio burners are supposed to keep the restaurant guests comfortable. Their was an event across the street at the Convention center and it was impossible to sleep. It felt like the band was playing in my room. Although the band stopped at 1am, the hotel was still noisy due to all the brick, concrete and open spaces. There was no business center at the hotel but the staff was kind enough to help us print our boarding passes. Lucky for us we did not stay over the weekend as the roof top bar gets pretty crowded. The swimming pool is a piece of art by itself. Just do not get out on the wrong side as you will find yourself dropping off a 4 story building.
8/10
Excellent
24 May 2011
Verified traveler
Just beautiful

Location & surroundings

La Purificadora, Puebla, a Member of Design Hotels
Callejon De La 10 Nte 802, Puebla, Mexico

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La Purificadora, Puebla, a Member of Design Hotels

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