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Collection O Al otro lado del rio, Puebla

Puebla · Mexico

3 Oriente 1030 Barrio de AnalcoView location

9.0/10Excellent291 Reviews
Cleanliness9.2/109.2
Service9.2/109.2
Comfort8.6/108.6
Condition9.0/109.0
Neighborhood8.6/108.6
Amenities8.6/108.6
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Collection O Al otro lado del rio, Puebla

Stay at the centrally located Collection O Al otro lado del rio in Puebla, just a short walk from the Puebla Convention Center and Zócalo. This hotel offers 21 guestrooms with LED TVs, complimentary Wi-Fi, and cable programming.

Each room includes a private bathroom with a shower, complimentary toiletries, and a hair dryer. A 24-hour front desk, luggage storage, and safe deposit box are also available. Enjoy the convenience of in-room safes, desks, and phones with free local calls.

Nearby attractions include the Museo de la Memoria Histórica Universitaria, Guardian Angel, and several historic bridges and markets. Puebla Intl. Airport (PBC) is 22. 2 miles away.

Read more about this hotelShow less

With a stay at Collection O Al otro lado del rio, Puebla, you'll be centrally located in Puebla, within a 10-minute walk of Puebla Convention Center and Zócalo de Puebla. This guesthouse is 1.4 mi (2.3 km) from Puebla Cathedral and 1.6 mi (2.5 km) from Fort Loreto.

Stay in one of 21 guestrooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.

Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Concierge
Smoking areas

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available No elevators LGBTQIA+ friendly Professional property host/manager Pets allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    18
  • Optional fees
    • Self parking fee: MXN 50 per night
    • Pet fee: MXN 300 per pet, per night
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Museo de la Memoria Histórica Universitaria 0.1 km / 0.1 mi
Guardian Angel 0.2 km / 0.1 mi
Ovando Bridge 0.2 km / 0.1 mi
Bubas Bridge 0.3 km / 0.2 mi
Callejon del Sapo 0.4 km / 0.3 mi
El Parian Market 0.4 km / 0.3 mi
Puebla Convention Center 0.5 km / 0.3 mi
Los Sapos Bazaar 0.5 km / 0.3 mi
Iglesia de la Compañía 0.5 km / 0.3 mi
Alfenique House 0.6 km / 0.4 mi
Artist Quarter 0.6 km / 0.4 mi
Main Theater of Puebla 0.7 km / 0.4 mi
Poblano de Arte Virreinal Museum 0.7 km / 0.4 mi
Santa Monica Convent and Museum of Religious Art 0.7 km / 0.4 mi
Amparo Museum 0.7 km / 0.4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 21
  • Number of floors (main building): 1
  • hotel
  • American Express
  • MasterCard
  • Visa
  • Maestro
  • City centre
  • Bus/Train station
  • Nearest Bus / Metro Stop
  • Airport
  • Beach
Show 23 more facilities & services
  • Golf course
  • Entertainment Area
  • Small pets allowed (under 5 kg)Extra charge
  • Wheelchair-accessible
  • Car parkExtra charge
  • Key Collection
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Mobile phone coverage
  • Wi-fi
  • Secure parkingExtra charge
  • Multilingual staff
  • Hotel safe
  • Supermarket
  • Terrace
  • Luggage room
  • Towels and bed linen
  • YES Car parkExtra charge
  • Non-smoking area
  • Smoking area
  • Non-smoking establishment
  • Minimum check-in age: 18
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE SUPERIOR TWO DOUBLE BEDSDOUBLE • SUPERIOR TWO DOUBLE BEDS • 22 m²DBL.2D-SU
    DOUBLE SUPERIOR TWO DOUBLE BEDSPhoto unavailable9 photos

    Collection O Al otro lado del rio, Puebla

    DOUBLE SUPERIOR TWO DOUBLE BEDS

    Room photos

    9 photos

    Room overview

    Non-smoking room
    Room size
    22 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Double bed 131-150 width
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D-SU

    Room amenities

    • Bathroom: 1
    • Shower: 1
    • Hairdryer
    • TV
    • Internet access
    • Ironing set
    • Safe
    • Wi-fi
    • 220V power supply
    • Toiletries
    • Desk
    • Fan
    • Cable TV
    • Housekeeping
    • Towels and bed linen at surcharge

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1

    Photos are not available for this room type.

    Collection O Al otro lado del rio, Puebla

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIOR • 16 m²DBL.SU
    DOUBLE SUPERIORPhoto unavailable11 photos

    Collection O Al otro lado del rio, Puebla

    DOUBLE SUPERIOR

    Room photos

    11 photos

    Room overview

    Non-smoking room
    Room size
    16 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Room amenities

    • Ironing set
    • Internet access
    • TV
    • Desk
    • Hairdryer
    • Toiletries
    • 220V power supply
    • Wi-fi
    • Shower: 1
    • Fan
    • Towels and bed linen at surcharge
    • Bathroom: 1
    • Cable TV
    • Housekeeping
    • Safe

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST-1

    Photos are not available for this room type.

    Collection O Al otro lado del rio, Puebla

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE SUPERIOR KING BEDQUADRUPLE • SUPERIOR KING BEDQUA.KG-SU

    Photos are not available for this room type.

    Collection O Al otro lado del rio, Puebla

    QUADRUPLE SUPERIOR KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.KG-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Collection O Al otro lado del rio, Puebla

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Room amenities

    • Housekeeping
    • Bathroom: 1
    • Shower
    • TV
    • Ironing set
    • Wi-fi
    • 220V power supply
    • Toiletries
    • Desk
    • Satellite TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    Collection O Al otro lado del rio, Puebla

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Room amenities

    • Housekeeping
    • Satellite TV
    • Desk
    • Toiletries
    • 220V power supply
    • Wi-fi
    • Ironing set
    • TV
    • Shower
    • Bathroom: 1

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIORROO.SU-1

    Photos are not available for this room type.

    Collection O Al otro lado del rio, Puebla

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR KING BEDDOUBLE • SUPERIOR KING BEDDBL.KG-SU

    Photos are not available for this room type.

    Collection O Al otro lado del rio, Puebla

    DOUBLE SUPERIOR KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 14 m²DBL.ST
    DOUBLE STANDARDPhoto unavailable11 photos

    Collection O Al otro lado del rio, Puebla

    DOUBLE STANDARD

    Room photos

    11 photos

    Room overview

    Non-smoking room
    Room size
    14 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Room amenities

    • Towels and bed linen at surcharge
    • Cable TV
    • Satellite TV
    • Ironing set
    • Internet access
    • TV
    • Hairdryer
    • Shower: 1
    • Bathroom: 1
    • Fan
    • Desk
    • Toiletries
    • 220V power supply
    • Wi-fi
    • Safe
    • Housekeeping

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Collection O Al otro lado del rio, Puebla

9.0
Excellent
291 Reviews
Cleanliness
9.2 /10
Service
9.2 /10
Comfort
8.6 /10
Condition
9.0 /10
Neighborhood
8.6 /10
Amenities
8.6 /10
100 reviews shown
8/10
Excellent
23 Jul 2026
Clare
This was a good hotel room at a great price. The hotel itself is very pretty and exactly as advertised. It's also within walking distance of everything you might want to see in Puebla city centre.

The difficulty here is that the restaurant has been taken over by Antojería Nacional, a chain of buffet restaurants. It is incredibly noisy all day, with loud group parties and birthday chants, and it doesn't shut until 10 pm.

If you are going to stay here, make sure you ask for a room in the rear courtyard. The ones at the front are directly underneath the restaurant's wooden floorboards above.
6/10
Pleasant
19 Jul 2026
Valentine
Beautiful property, greatly located. Check in staff went to check my room upon arrival and as I followed them with an hotel colleague. The person was inside of my room laughing with a non hotel staff that was, when I entered the hotel, 2 beers down inside the hotel patio.
Uncomfortable situation
Self
10/10
Exceptional
05 Jul 2026
Alejandro
Todo bien
Self
10/10
Exceptional
23 Jun 2026
Adriana
We loved this place. It is 10 minutes to the Zocalo and the room was clean and comfortable.
Friends_and_family Family
6/10
Pleasant
21 Jun 2026
Devyn
Booked 3 rooms since we were traveling in a group. All 3 were the “superior” rooms and the quality of each room was VASTLY different. You take a gamble with this place. Only one room truly reflected the pictures, but was noisy at night due to the street. Besides that, for 1-2 nights, it is in a good location and cheap.
Friends
4/10
Poor
14 May 2026
Alexander
Hi ALL,

Couple of recommendation for this hotel future quests :

1. Show the address - hotel for some reason has two names and this could be confusing for drivers.

2. Because hotel personnel at the counter speak zero English prepare basic phrasis in Spanish to survive conversation

3. Get ready to pay extra fees for cleaning. I paid around 30 US dollars. No charges are well - explained. I have a very poor Spanish so I was not ready to argue with them. Either you have a good Spanish and negotiation skills or you pay extra.

4. Location: 15 min walk from the historic center. Reasonable for this price range.

5. Music from the local restaurant located on the roof of the hotel. Could get pretty annoying

6. No AC. In hot weather + 30 C could become challenging to stay in the room

7. Poor water running - toilet flush was bad. But it's Mexico. Get ready :(
Self
10/10
Exceptional
22 Apr 2026
Andrea
Habitación limpia, cama y almohadas super cómodas, agua caliente, tamaño adecuado de la habitación. Recepcionista sumamente amable y nos ayudó con dudas que teníamos sobre los alrededores.
Family
10/10
Exceptional
13 Feb 2026
Megan
The rooms were gorgeous and clean. The restaurant upstairs was great. The staff were so nice. The whole vibe of the hotel was so great. Real Mexican style not a cookie cutter hotel. Loved every part of it!
Partner
8/10
Excellent
02 Dec 2025
Jorge
Lots of potential: close to the downtown square, restaurants and other points of interest. The restaurant in the premises is good, but a bit noisy. So if you are not eating there, the noise level is high.
Partner
6/10
Pleasant
14 Oct 2025
Eduardo
Not great for holiday, just fine for quick stay. Parking is not in the property, it is close but it is need it to the staff to open the gate, at night is not ideal.
Hotel have several not hotel restaurantes inside the hotel and they are too loud. Again, not for holiday only for quick stay.
Leisure Partner
10/10
Exceptional
30 Aug 2025
Blanca Isabel
Diseño del hotel, limpio, no ruidos
Leisure Family
10/10
Exceptional
15 Jun 2025
Saul Ivan
Very pintoresque!! Being a restored building but in a very charming way, makes this place unique!
A restaurant is in the property but is not part of the hotel, limited parking but walking distance to downtown.
Leisure Partner
10/10
Exceptional
08 Jun 2025
Victor
It’s in a good location but the staff wasn’t very nice
Leisure Family
10/10
Exceptional
28 May 2025
Hudson
Loved the colonial atmosphere and look to Al Otro Lado. The receptionist, Sheyla, was very friendly and helpful. The staff was nice and helpful. The unaffiliated restaurant in front is good, but a bit noisy during business hours, so if you want more privacy, ask for a room around the back patio.
Leisure
10/10
Exceptional
22 Mar 2025
Claudia
Great
10/10
Exceptional
27 Jan 2025
William

Relaxing place

Nice people. Old convent converted rooms. Very nice. Comfortable beds and linens. Rooftop restaurant noisy some not all nights but lots of sound in Mexico. Neighborhood always felt safe and great weekend market across the street. Clean water morning coffee for 20 pesos. All good
Partner
10/10
Exceptional
27 Dec 2024
Judith
Only booked one night. The beds were nice and soft. I would definitivamente stay again
8/10
Excellent
29 Apr 2024
MONICA

Convenient and easy going

The first night at the lavanda room was super noisy when people knock the fron door in the middle of the night, for the second night I ask for a fan so the little noise of the fan doesnt let other noises in, and had a perfect night sleep.
Friends_and_family Friends
10/10
Exceptional
18 Mar 2024
Elizabeth
Me and my mom enjoyed our stay. Different from your traditional hotels.
8/10
Excellent
20 Feb 2024
Maria
Great, Hotel would stay there again
Leisure
6/10
Pleasant
30 Jan 2024
maria
Clean but very small room especially the bathroom. There were many small mosquitoes in the room, although they were not bad, it was annoying to see them all the time in the room.
There’s a restaurant in the same building and the noise is very loud especially Friday night and Saturday
Leisure Partner
6/10
Pleasant
05 Jan 2024
sock hoon
The hotel has character and its quiet. We were checked in on ground floor so its convenient for luggage. The courtyard layout is interestijg. Easy to walk to zocalo where there r plenty restaurant options and easy to browse main market.

The downside is the doors r not shut completely so cold air gets in. I imagine it will be great in summer.

But the shower is far from ideal. The water is super scorching hot and u cant adjust to somewhere in between even if u turn on a little of the cold tap. We took it for only one day and its because we r enroute to cholula and hot air balloon.
Leisure Partner
8/10
Excellent
17 Oct 2023
Roxanne
It's a pretty hotel in a good location. The staff were helpful. Our room was large. The hot water was slow to come in. It took 10 minutes and then was only lukewarm. The television would turn off unexpectedly and was not reliable.
Leisure Partner
10/10
Exceptional
26 Jul 2023
Merrill
It’s a former convent and it’s really peaceful and quiet. The property has great seating areas to relax. This is in someways a trip to old Mexico. The colors of the buildings are amazing and very calming. Great staff, hot shower, fast internet and very secure. Within a short distance are many restaurants, bars and cafes.
The Zocalo is 6 minutes away. Close but far enough away. This is now my choice when I come to Puebla.
Leisure Self
10/10
Exceptional
10 Jul 2023
Merrill
My second stay and this hotel is in a quiet area, clean, great courtyard to sit in, internet was great, shower was hot and easy 6 minute walk to Zocalo and many restaurants.
Leisure Self
10/10
Exceptional
08 Nov 2022
Leonardo
A very nice hotel, with an excellent location!!! And above on thT, Pet friendly. My family spend a great weekend.
Leisure Pet
10/10
Exceptional
30 Jan 2022
Dianne
Excellent hotel. Great location, helpful staff and comfy rooms.
Friends_and_family Friends
2/10
Poor
01 Jan 2022
ericka
Horrible!!!! Llegue en la noche, solo ocupo el lugar para dormir y bañarme, pues en la noche no había agua . Salí y al regresar no tengo agua en ninguna de las 2 habitaciones. El personal de recepción no da ninguna solución más que una cubeta de agua. Por que ella no es el plomero y no sabe arreglar el problema. La manager no está, ni nadie que pueda dar solución. No me cambiaron se habitación, no tengo agua por lo que ni los dientes nos podemos lavar y no hay manager que solucione ningún problema y la persona encargada es sumamente ruda. El precio es de 2,800 por 2 habitaciones y sin el servicio básico como es el agua. Recomendación duerme en tu carro si no siquiera te vas a poder bañar.
Leisure Family
10/10
Exceptional
03 Dec 2021
Celeste
Terrific location. Lovely, warm staff. Hot shower! Strong wifi. Charming rooms & common areas. Unfortunately, due to COVID, no morning coffee :(
Leisure Family
10/10
Exceptional
30 Nov 2021
Kathleen
Charming. Comfortable, simple, relaxed, romantic. Lovely courtyard. Friendly, accommodating staff; not much English but good natured about figuring out what we needed. I’d stay there again in a heartbeat. It’s not brand new shiny perfect; it’s much nicer than that.
Leisure Friends
8/10
Excellent
11 Apr 2021
Raffaele

Converted convent cells

Nice, interesting converted convent and a different type of experience. Rooms were small but clean. Location very good for walking to centro. No aircon or fan, which made fore some warm nights. Also a few mosquitos at night. It’s rustic but a lovely courtyard and friendly staff. I’d give it 3.5 to 4 stars.
Self
10/10
Exceptional
18 Jan 2021
Clare

Oil historical hotel.

Very nice, clean, bed a little hard but a beautiful place to stay. Beautiful patio to sit and enjoy friends.
Friends_and_family Family
8/10
Excellent
06 Jan 2021
Raul

Little but nice

Has a nice court yard, staff is polite and helpful
Friends_and_family Friends
10/10
Exceptional
03 Jan 2021
Cesar
Hotel muy bien ambientado, muy colorido y cómodo. Las colchones de las camas son de otro nivel. El personal muy amable. Ubicación ligeramente fuera del centro pero eso lo hace ideal
Friends_and_family Friends
8/10
Excellent
31 Dec 2020
Marietta

Excellent value!

The hotel is perfectly located to walk to the city centre, and within reach of several convenience stores and restaurants.
Rooms were really big and nicely decorated, although they could do with a bit more dusting. Shower was good, even if you have to wait a bit for hot water.
All the staff were helpful and friendly, which we really appreciated.
Friends_and_family Friends
10/10
Exceptional
20 Dec 2020
carlos
Gorgeous architecture and wonderful rooms. Best value for your money
Friends_and_family Family
10/10
Exceptional
21 Nov 2020
Verified traveler

Estupendo

Una magnífica estancia vale mucho la pena
Business
10/10
Exceptional
25 Oct 2020
David

All the staff here are amazing. And will accommoda

All the staff here are amazing. And will accommodate anything that you would like. They speak fairly good English. I would stay here in a heartbeat again and it is very quiet. I would give it a constellation if I could.
Self
8/10
Excellent
12 Jan 2020
Jorge
It’s a good place , safe and clean very nice water took a while to warm up but everything was fine
Business Self
10/10
Exceptional
13 Aug 2019
Christopher D

Comfortable Stay in a Special Setting

My family had an excellent stay at this unique, beautiful hotel. It's built from an old housing community centered around a plaza fountain, so each room is unique, and you feel the history when you walk inside. My family stayed in the quadruple room which was spacious and comfortable, though there's no actual separation between the two \"rooms\" (just a big doorway). The staff was incredibly nice (especially to our dog) and accommodating - the front desk woman on the nightshift went searching for a fan for us when our baby got too hot at 1:00am! My wife enjoyed the in-room massage service, as well. Great location 5 minute walk from shopping and restaurants, and there's a huge weekend market across the street where we had a low-key lunch for $15 total. Also, the glassware store next door is incredible. We'll definitely stay here again!
Family
10/10
Exceptional
03 Mar 2019
Shannon

Beautiful property, great location

This hotel is beautiful. They lay-out is perfect- sunny courtyard with each room in a different vibrant colored unit. Breakfast was upstairs in a cute cafe and the wait staff was so kind and helpful. They receptionists were always friendly too! It’s about 5-10 minute walk to the Zocalo, full of restaurants and shops. Location was perfect and this made our side trip to Puebla memorable. I highly recommend staying here.
Partner
10/10
Exceptional
01 Apr 2018
Noah
Excellent hotel. Comfortably large rooms off of lovely inner courtyards. Location is excellent for exploring Puebla. Hotel has locked parking across street. Highly recommend!
Family
8/10
Excellent
29 Mar 2016
Verified traveler

Puebla

Puebla is a charming colonial town, many restaurants and museums; we took a side trip to the pyramid in Cholula - an easy hours drive.
Two hours to the international airport in Mexico city without construction or traffic delays but a direct route with good roads.
Partner
4/10
Poor
02 Feb 2016
Ana

LOUD and Restless

I started by thinking that this was going to be a pleasant experience. The room was quite small, but it was cute. The bed was comfortable...that is until the band started at 6pm.

I am not one to get overly fussy about noise, but this was just ridiculous. They have a nightly band that plays until 3 in the morning and it is LOUD. Imagine your teenage sun having band practice with his buddies in the bedroom next to yours without his door even closed. That is how loud it is. I mentioned the comfortable bed, but that means very little when you cannot get to sleep anyway.

Another annoying thing is that the staff knocked on my door twice because the switch to the cistern is in my room. It would be very easy for them to switch the location because it was on an exterior wall. The second time they knocked was late at night , but fortunately I wasn't able to sleep anyway so they did not wake me up.

Also, there was no hot water for a shower. This was another disappointment after a long day of travel.
Partner
10/10
Exceptional
09 Sep 2015
Luz

Great for us, spectacular decoration

We live in Puebla but once a month we stay in a hotel just to relax a little, this is the second time staying here, while the hotel doesn't have many amenities the rooms are lovely, there is a little noise from the bar next door but this is not something that bothers me too much so I give this hotel a great rating
Partner
8/10
Excellent
10 Aug 2015
Marco André

It was good.

Keep it simple, it was good, but not that good.

It was a small hotel, perfect! At the night, until 2am, there's loud music right in the hotel (there's a restaurante in the same building).

We stayed in Violeta room and we could hear it like it was by our side, I imagine the other rooms closer. But, we're so tired we slept well. :)

The service was good in the hotel, but still they can improve, mostly the breakfast, where we stayed waiting 30mn for one person to ask what we would like to eat.

Besides this, the rooms are big, the bed it's comfy and the overall sleep quality was good. Only missing in a few details, like only a few toiletries.

I would come back again, mostly because they are pet friendly.
Partner
2/10
Poor
25 Jul 2015
Jose Miguel

Extremely noisy, stay away

If you intend to sleep before 3am, stay away from this hotel, a live music terrace bar right by your window will keep you very awake. In case that is not enough, try sleeping in a hot room with no ventilation whatsoever and no drinking water. Price is cheap but still not worth it.
Family
8/10
Excellent
25 Jul 2026
José
Fácil y seguro estacionarse muy cerca del centro en el camino varias opciones de comida, artesania y ropa
8/10
Excellent
12 Jul 2026
Federico
La propiedad es bonita, la atención es esmerada, el único pero es que comparte el patio con el área de espera de un restaurante y para las habitaciones que dan a ese patio se genera mucho ruido desde las 7.30 AM hasta las 10 PM
Self
8/10
Excellent
30 Jun 2026
J Rafael José
Aunque el estacionamiento no está dentro del hotel, no es difícil llegar a él, se le avisa al personal de mostrador y te acompañan a ti auto.
Partner
10/10
Exceptional
28 Jun 2026
HUGO
Hermoso hotel y habitaciones y personal muy atento y servicial
Friends_and_family Family
10/10
Exceptional
24 Jun 2026
Adrian Alberto
El personal muy atento y servicial, los cuartos muy amenos y está muy cerca del zócalo.
Family
10/10
Exceptional
22 Jun 2026
FRANCISCO J DOLORES
Todo muy bien gracias
10/10
Exceptional
10 Jun 2026
Juan guillermo
Sería perfecto que tuviera cafetera la habitación.
Friends_and_family Family
8/10
Excellent
09 Jun 2026
Karen
Las camas están muy aguadas, cambiarlas es mi única sugerencia.
La ubicación es excelente
Friends_and_family Family
4/10
Poor
26 May 2026
Sarahi
La ubicación no es tan céntrica, o sea está en la colonias que están pegadas al centro. La propiedad es antigua y tiene en la terraza un restaurante que se escucha todo aunque cierre a las 10pm el restaurante, es incómodo el ruido para los huéspedes del hotel.
Partner
10/10
Exceptional
25 May 2026
Andreina Quetzalli
Muy acogedora. Cama deliciosa y el servicio de recepción me dejó muy satisfecha. Habitaciónes tranquilas, si lo que buscas es descansar plácidamente! Es tu mejor opción!!!!
Partner
6/10
Pleasant
25 May 2026
Adrian Emilio
Las habitaciones no tienen ventana
10/10
Exceptional
22 May 2026
Guillermo
Todo muy bien. Muy bonito el hotel.
8/10
Excellent
22 May 2026
Graciella
La habitacion limpia , el hotel es muy bonito muy mexicano y bien conservado y cuidado, todo esta genial y es un pena que por pequeños detalles pierdan bastantes puntos, las toallas todas rotas.
Family
6/10
Pleasant
18 May 2026
Francisco Javier
El lugar es bonito, limpio y muy bien ubicado, ya que está muy cerca del centro y eso nos facilitó mucho movernos caminando. En general la estancia fue agradable y el personal fue amable.

Sin embargo, al llegar nos asignaron una habitación muy pequeña y tuvimos que pagar una diferencia para cambiarnos a otra más cómoda. También el primer día batallamos un poco con el agua caliente.

Algo que no nos agradó tanto fue el tema del estacionamiento. Además de cobrar $50 diarios por dejar el carro, nos pidieron evitar estar entrando y saliendo constantemente porque solo había una persona en turno y no querían dejar sola la recepción. Entendemos la situación, pero como huéspedes sí resulta incómodo sentir limitaciones con el uso del estacionamiento.

Fuera de esos detalles, el lugar sí es recomendable por su ubicación y limpieza.
10/10
Exceptional
11 May 2026
Adrian
Buen servicio es atento la gente que atiendo el lugar
Partner
10/10
Exceptional
10 May 2026
Federico
La atención es recepción fue cordial y rápida, la habitación es amplia y con lo necesario, no tiene clima pero tiene ventilador. Las únicas observaciones son que en la ventana que da a la calle no hay mosquitero y cualquier persona que pase puede meter la mano o aventar algo, y solo tiene una persiana ciega, por lo que al cerrarla oscurece la habitación pero si no se cierra se puede ver la habitación desde la calle, debería tener otra persiana traslúcida
Pero en general el hotel es bueno, la ubicación excelente, la atención muy buena
Self
6/10
Pleasant
05 May 2026
Vicente Arturo
Regular
10/10
Exceptional
04 May 2026
Roberto
Muy buena atención de todo el personal
Pet
10/10
Exceptional
28 Apr 2026
Alejandra
Excelente todo
Family
8/10
Excellent
31 Mar 2026
Manuel
Esta céntrico
Business
10/10
Exceptional
24 Mar 2026
Dulce
Muy bien la habitación y si, el personal muy amable.

Muy buena ubicación del hotel, muy cerca del centro
Partner
4/10
Poor
24 Mar 2026
mayra
El personal bien, al hotel tiene mucho por mejorar.
6/10
Pleasant
17 Mar 2026
oscar
Nos cobraron dos veces la estancia al llegar y por la plataforma ya que una persona pagó por la plataforma y la otra persona no sabía que había pagado y le cobraron en la recepción. Lo cual genera desconfianza en el lugar.
El baño tenía un olor insoportable a caño.
Family
4/10
Poor
16 Mar 2026
Angelina
La estancia fue decepcionante. El colchon de la cama estaba durisimo, lo cometamos y solo nos dieron una colcha. Tuvimos que poner 2 colchas encima del colchon para poder dormir, las instalaciones igual decepcionaron, y en la madrugada habia mucho ruido
Partner
10/10
Exceptional
11 Feb 2026
ALI
Gran atención, el cuarto muy bonito y cómodo.
10/10
Exceptional
06 Feb 2026
Jose de Jesus Olimpo
Todo esta muy bien, por eso buscsmos regresar al hotel
Friends_and_family Family
10/10
Exceptional
30 Jan 2026
Teresa
Muy Bonito e Impecable
Partner
8/10
Excellent
23 Jan 2026
Matthew
Muy buen lugar
Partner
8/10
Excellent
29 Dec 2025
Agustin E
Habitación limpia, cama deliciosa, hotel bien ubicado, servicio amable y resolutivo.
Friends_and_family Family
10/10
Exceptional
22 Dec 2025
Jose Rafael
El personal es amable, la habitación estaba limpia, la sección de habitaciones del hotel es silenciosa y hay seguridad para ingresar a esta área, la decoración es bonita, acogedora, espacios amplios y las camas muy cómodas. Lo único incómodo fue tener que bajar todo el equipaje del auto al llegar y no hay personal que te ayude, el auto estaba en doble fila y mi esposo no se podía bajar, el estacionamiento está en otro inmueble al cual te llevan para indicarte donde estacionar y ahí lo tienes que dejar sin objetos que vayas a ocupar, porque ya después no hay quien abra.
Leisure Pet
10/10
Exceptional
30 Nov 2025
Roberto
Habitacion impecable, personal atento y amable
Leisure Pet
10/10
Exceptional
25 Nov 2025
Konrad
Das Hotel ist einfach eine Wucht, so schön mit dem Innenhof, den Farben und den Blumen.
Zimmer auch schön eingerichtet und mit allem ausgestattet.
Zu Fuss in 10 Minuten im Zentrum.
Diese Unterkunft kann ich sehr empfehlen.
Self
10/10
Exceptional
03 Nov 2025
Alexis
Me encantó
Friends_and_family Friends
10/10
Exceptional
01 Nov 2025
Juan roberto
Excelente muy cómodas y calientitas muy estilo colonial
Friends_and_family Family
6/10
Pleasant
23 Oct 2025
ROSARIO
Lo agarré en descuento, pero jamás pagaría 1800 por una habitación así, es súper rústica
Business Self
10/10
Exceptional
24 Sep 2025
Valeria
Es un hotel muy acogedor, el personal es muy accesible
Leisure Family
10/10
Exceptional
07 Sep 2025
ALDO RAUL
Todo bien
Leisure Family
10/10
Exceptional
03 Sep 2025
Ana Irene
Me encanta la propiedad. No es un hotel de lujo, pero es súper cómodo, limpio y está muy bien ubicado. Las chicas de recepción son maravillosas y amables, y todo el personal siempre está disponible para ayudarte y apoyarte.

Una excelente opción tanto para estancias cortas como largas. ¡Muy recomendable!
Business_and_leisure Self
10/10
Exceptional
29 Aug 2025
Ana Irene
Super bien ubicado, súper amable el personal y la habitación, excelente, limpia muy cómoda!!
Es un hotel increíble al precio que tiene. Ideal para estancias cortas o largas.
Business_and_leisure Partner
10/10
Exceptional
15 Aug 2025
Miroslav Rodrigo Espinosa
Excelente hotel cerca del centro con muy buena ubicación ,cuartos limpios y coloniales .
Lo recomiendo como lugar para quedarse sin esperar lujos pero totalmente funcional
10/10
Exceptional
20 Jul 2025
Claudia
Excelente atención e instalaciones
Leisure Family
10/10
Exceptional
12 Jul 2025
Monserrat
Es un hotel pequeño pero muy muy bonito. Muy amables lo de recepción y los alrededos del hotel son muy bellos
Leisure Family
10/10
Exceptional
27 May 2025
FRANCISCO J DOLORES
Excelente hotel muchas gracias !!
Leisure Pet
10/10
Exceptional
27 May 2025
FRANCISCO J DOLORES
Gran hotel Grandes instalaciones , gran atención del personal
Gracias
Leisure Family
10/10
Exceptional
24 May 2025
Blanca Esther

Práctico pet friendly

Lindo hotel,.práctico, céntrico, pet friendly y excelente atención
Business
10/10
Exceptional
21 May 2025
Alejandro
Great place
Leisure Self
10/10
Exceptional
19 May 2025
Asela
Está cool… un poco cara y hay ruido del bar pero lo cierran remprano.
Leisure Partner
10/10
Exceptional
30 Apr 2025
Kessia Margarita

Hotel céntrico y bonito

La estancia en el hotel fue súper agradable, todo muy bonito y limpio, el personal fue muy amable. Muy céntrico y accesible a restaurantes
Friends_and_family Family
10/10
Exceptional
17 Apr 2025
Kessia Margarita

Hotel bonito y cómodo

El hotel está en una muy buena ubicación, todo el personal es muy amable y atento, las instalaciones muy bonitas y cómodas. Todo muy limpio. Súper recomendando
Friends_and_family Family
10/10
Exceptional
11 Apr 2025
Iliana
Gracias por sus atenciones, las chicas de recepción muy amables y atentas a los requerimientos
10/10
Exceptional
05 Apr 2025
David
Excelente lugar y el personal súper atento.
Leisure Pet
10/10
Exceptional
02 Apr 2025
Andrea del Carmen
Buen lugar, tranquilo y el personal muy amable, los únicos detalles son que el agua caliente se tarda mucho en salir para bañarse en la noche y las cortinas dejan pasar mucha luz y no se puede descansar mucho por la luz de la mañana.
Leisure Family
10/10
Exceptional
24 Mar 2025
VICTOR
El lugar es muy agradable, ubicacion muy interesante cerca del centro pero fuera del bullicio, muy muy recomendable y a un precio muy conveniente, regresaria sin duda.

Location & surroundings

Collection O Al otro lado del rio, Puebla
3 Oriente 1030 Barrio de Analco, Puebla, Mexico

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Collection O Al otro lado del rio, Puebla

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