Gamma Puebla Senorial Centro

10/10

Exceptional

10 Jul 2026

Edith

Todo esta excelente sin duda volvería a hospedarme ahí 10 de 10

Friends

10/10

Exceptional

19 Jun 2026

Ana

Staff very good, breakfast good, room clean, everything else good, I recommend this hotel 100% , I come back

Business

10/10

Exceptional

06 Jun 2026

Veronica

Clean and nice

Partner

8/10

Excellent

24 Apr 2026

Antonio

El personal muy atento, desde que te reciben el vehículo,punto negativo es que la caja de seguridad jamás funcionó y no hubo solución o seguimiento, el baño es muy pequeño, casi te tienes que meter a la regadera para poder abrir o cerrar la puerta.

Partner

10/10

Exceptional

25 Mar 2026

Daniela

Buen lugar para quedarse, limpio y la atención es excelente.

10/10

Exceptional

04 Mar 2026

Jamie

Clean and comfortable room

8/10

Excellent

17 Jan 2026

fabio

Nice , better than expected , we forgot the glasses case but once we noticed and advice then they said nothing was found.

Leisure Family

10/10

Exceptional

05 Jan 2026

Jose O

Great Location, close to everything

Leisure Partner

10/10

Exceptional

26 Nov 2025

Lucrecia

All good

Leisure Family

10/10

Exceptional

10 Aug 2025

Lucrecia

A very antique well care beautiful property, very clous to the beach, I will stay over aging

10/10

Exceptional

17 Jul 2025

Marie

We had a one nighy stay for our family of 6 and they were very accommodating to everything. It waa great!

Leisure

10/10

Exceptional

31 May 2025

Angelica

Ok

Friends_and_family Friends

10/10

Exceptional

10 Apr 2025

Gustavo

Nice location. Everything is within walking distance.

Business_and_leisure Family

10/10

Exceptional

05 Apr 2025

bin

Great hotel at the center of the town. The whole facility is modern and well maintained. The restaurant is very nice and freshly cooked breakfast is included in our stay. The staff are very friendly and helpful. Location is very central and convenient! We had a great time here!

Leisure Friends

8/10

Excellent

31 Mar 2025

Osvaldo

Goop place

Leisure Family

8/10

Excellent

22 Mar 2025

Osvaldo

Good

Leisure Family

6/10

Pleasant

30 Jan 2025

troy

False advertising /no help hotel.com

I was put in the smallest hotel room I've ever been in, about 110 square feet. It also had a vey small tv, about 30\". The puctures shown on hotel.com very clearly showed a much larger room AND said every room had a 50\" tv. After i complained twice to the front desk they put me in amuch bigger room with a 50\" tv. I took my complaint to hotel.com and they said they would get back with me in 24 to 72 hours. Its now been 6 days, i left the hotel and they have still not gotten back with me. Hotel.com was useless in checking the listing and in resolving. Had i been there in the room i ended up with from the start the hotel would have received 5 stars, but the workers there told me it was the only room in hotel with a50\" tv.

Self

8/10

Excellent

24 Jan 2025

Petra

Other than the constant strong/bad smell in the elevator, all was great.

Leisure Partner

10/10

Exceptional

15 Jan 2025

Jose

What a beautiful hotel! The location couldn't be more perfect for us because you can walk to all the cool places. My room was third floor overlooking the church across the street and at night it was so beautiful to see. Front desk staff was very professional and welcoming. The hotel was beautiful and we felt safe at all times. The breakfast was soso nothing special but there was lots of places to eat around the hotel. I would love to stay here again and in the same room I had! Well done Gamma! ❤️

Leisure Family

10/10

Exceptional

08 Nov 2024

JOSEFINA

Very friendly staff and very convenient location!!

Leisure Family

8/10

Excellent

28 Sep 2024

MARK

This property is conveniently located in the center of the city. It is about a 10-minute walk from Zocalo. The hotel was clean and the staff members were very helpful.

There were two downsides:
1. My room had a window that only faced a wall. I do not know how many rooms are like that.
2. The chair provided in the room (which is convenient if you wish to do work on your computer) is heavy and the floors do not have carpets. The result is that you can hear the person upstairs dragging the chair against the floor.

Overall, it is a nice hotel.

Leisure Self

10/10

Exceptional

24 Sep 2024

Tim

Pretty Puebla

Nice hotel in the centre of Puebla

Friends_and_family Family

8/10

Excellent

18 Sep 2024

Yolande

Good for the price, would recommend

The room we had had no window to the outside, a very small room with access to inner common space. Would’ve liked to see outside. Breakfast was included but a bit redundant, if you are there for just a few nights it’s ok, we were there for 6. Location was very good: a little out of the way which is what we like. Close enough to walk everywhere but not too close to the noise of the Zócalo. Pretty good for the price. Would recommend.

Partner

10/10

Exceptional

19 Aug 2024

diana

Perfect downtown Puebla Spot!

Perfect for a visit to Puebla downtown.. excellent service, , nice people, wonderful breakfast.. the best!!

Friends_and_family Family

8/10

Excellent

05 Aug 2024

Donald

Well-maintained property and conveniently located to many attractions...all with-in walking distance

Leisure Partner

10/10

Exceptional

19 Jul 2024

Jared

Excellent hotel, on site garage parking!

Great hotel, safe underground garage parking on site!! Tiny bathrooms tho… great on site restaurant, excellent service, central location for easy walking, overall excellent place!!

Friends_and_family Friends

8/10

Excellent

30 Mar 2024

Barbara

Very convenient for walking and sight seeing. Rooms were small but comfortable for 3 adults

Leisure Family

10/10

Exceptional

19 Feb 2024

Kevin

Great value

Wonder service at front desk. Great value for center location.

Self

10/10

Exceptional

08 Jan 2024

Manuel

Excellent stay!

Leisure Family

8/10

Excellent

04 Jan 2024

Dan

Great Location! Everything was walking distance. Hotel is dated but staff was friendly.

Leisure Family_with_children

8/10

Excellent

26 Sep 2023

Jose

Overall property was good. They did lack a bit of over all communication but aside from that I can’t complain.

Business_and_leisure Partner

10/10

Exceptional

27 Aug 2023

MARIO

Good service

10/10

Exceptional

17 Jul 2023

Jose

Great location and good service!!

Leisure Family

8/10

Excellent

06 May 2023

Maribel

Está el area segura y cercas de las cosas más importantes de la Ciudad

Leisure Family

10/10

Exceptional

18 Apr 2023

Monserrat

Vacaciones a Puebla

The stay was awesome!
Staff was very attentive. And Patricia provided great service. During our stay we also dined in and the food was excellent!

Friends_and_family Family

8/10

Excellent

16 Jan 2023

Juan Carlos

The receptionist staff were friendly and welcoming. The issue I had was with the night guard he was rude and condescending. We asked for an extra blanket which he refuse to give. The next day I asked a different receptionist for a blanket he was very helpful and provided us with extra blankets. Over the staff were helpful and polite. .

Leisure Family_with_children

10/10

Exceptional

02 Jan 2023

fabiola

Thank you

Leisure Family_with_children

6/10

Pleasant

28 Dec 2022

Katherine

Room had a weird smell.
The breakfast service took about an hour and a half just to get food.

Leisure Family

6/10

Pleasant

18 Dec 2022

Gabino

Wasn't able to eat at the hotel restaurant without a breakfast pass. Was sent to the restaurant nearby that had few food options on the menu. Was also charged extra for the food ( since they didnt have change for the 500 peso bill i gave.)

Leisure Family

6/10

Pleasant

06 Sep 2022

Josefina

tthe service at the restaurant is no good they take tooo much time to bring your food

Leisure

8/10

Excellent

07 Aug 2022

Martha

Excellent location, near zocalo (6min walk). Tiny but confortable. Good for the price. Restaurant on the other hand was our favorite parte of the hotel. Delicious food and courteous servers. Willing to accommodate to our needs.

Leisure Family

4/10

Poor

11 Jul 2022

Angelica

We reserved two rooms one of the room didn’t have windows at all we had to pay extra money to moved my sister for one with a window our stay was very unpleasant staff rude and unfriendly not helpful.

Leisure Family

10/10

Exceptional

29 Mar 2022

Verified traveler

Nice modern amenities!

Great location! 5 min walk to the zocalo. 2 minutes from the Calle de Sapos or Sweet Street . The best tacos arabes only 1 block away.
Wifi connection was very good.
Friendly service and consistently clean. Did not eat at the restaurant. Very helpful finding covid testing labs.

Friends_and_family Friends

10/10

Exceptional

24 Feb 2022

Gerardo

Excelent Property

Leisure Partner

10/10

Exceptional

04 Feb 2022

Verified traveler

Restaurant next to the hotel

The location was great - downtown close to the catedral - one highlight -was that the hotel has a restaurant and it made things easier - food-

Business

10/10

Exceptional

03 Jan 2022

Nelson

Nice quick, no hassle check in. We were a party of 4 but towels, soap was only for one. Good that air conditioning unit works.
Valet service was great including luggage handling. Disappointing that Expedia did not throw in free breakfast. Good location with the historic center.

Leisure Family

10/10

Exceptional

22 Dec 2021

Claudia Leticia

Nuestra estadía fue excelente. El cuarto súper sencillo pero cómodo, funcional, súper limpio, silencioso. Excelente ubicación si quieres conocer el centro de Puebla. El personal muy amable.

Friends_and_family Family

10/10

Exceptional

01 Oct 2021

raymond

Rest in best location

Great location. Quiet, friendly service oriented staff. Quick check in.

Business

10/10

Exceptional

11 Sep 2021

Tim

Pleasing Puebla

Great hotel in centre of Puebla with nice restaurant

Friends_and_family Family

10/10

Exceptional

07 Jul 2021

Verified traveler

Hotel very clean and close to the zocalo , very safe and friendly

10/10

Exceptional

13 Jun 2021

Verified traveler

It is close to everything

Leisure Family

8/10

Excellent

25 May 2021

Juan

Overall good and close to downtown

When I made the reservation I did it for a large room with a street view and a balcony. First they sent me to a room we neither one, so I told him that was not what I paid for or what I reserve the change me to one with a front view but they don’t have balconies. Last I have to ask about the compliment Steam showers. Which I got the follow day. Great massage.

Partner

10/10

Exceptional

14 Jan 2020

Antonio

Great location and outstanding service

It is a great place to stay with the family. Everyone was helpful and the hotel is well-located close to many places of interest.

Friends_and_family Family

10/10

Exceptional

13 Jan 2020

elsa

Excellent

Staff is extremely polite, very helpful & super clean

Partner

10/10

Exceptional

30 Dec 2019

Verified traveler

We loved the location, their restaurant, and the friendliness of the staff.

Friends_and_family Family

8/10

Excellent

25 Dec 2019

Verified traveler

onald

Usually stay here when in Puebla, staff accommodating, location good, recommended.

Self

10/10

Exceptional

15 Dec 2019

Verified traveler

I really like the spa. The spa was very clean and comfortable.

Friends_and_family Family

8/10

Excellent

15 Dec 2019

Verified traveler

Everything was fine, but a little noisy the first night around 5 am.

Friends_and_family Family

10/10

Exceptional

21 Nov 2019

Martha

I loved that the hotel was in the downtown area, we could walk everywhere. The hotel was clean and safe. Everyone there was really nice and helpful.

Partner

10/10

Exceptional

30 Sep 2019

Verified traveler

Good location. Friendly helpful staff. Very comfortable beds and great pillows.

Leisure Friends

6/10

Pleasant

07 Sep 2019

Verified traveler

The restaurant people very kind, the food was delicious.

Friends_and_family Family

10/10

Exceptional

27 Jun 2019

Verified traveler

i really liked the location of the property . it was very close to the centro/ Zocalo. everything was walking distance. the only thing is that they need to put hand soap as well as a pen in each room.

Leisure Family

10/10

Exceptional

21 May 2019

Verified traveler

Great location in downtown Puebla (Centro histórico).

Friends_and_family Family

8/10

Excellent

29 Apr 2019

Alain

Good hotel

We got the hotel to change the room when we checked in as it was facing a wall. In the end, they accommodated us and it was really appreciated. The WIFI was great, comfortable bed and clean room. Well situated in a walking distance from the cazalo and easy parking access inside. The only complaint we have is that we forgot our bag in the restaurant (breakfast area) or in the bedroom and the hotel never got back to us to advise whether they had found it. This was disappointing !

Partner

8/10

Excellent

03 Mar 2019

Rudolf

Great location small bathroom

The hotel is only a few blocks from the main square and the Cathedral. The bed was comfortable and the room was quiet at night. The bathroom is small but was manageable.

Family

10/10

Exceptional

24 Feb 2019

Ryan

great option in the center of Puebla

All was very nice, beautiful view, walking distance to great spots in the center of the city. Agua Fresca provided for free at the front desk. We found the beds a little on the hard side.

Partner

10/10

Exceptional

22 Feb 2019

Verified traveler

Central location near everything. Super clean. Xtra touches ,,, chocolates , free bottles of water , agua fresca at the front desk when u walk in.

Leisure Partner

8/10

Excellent

22 Jan 2019

Ronald

Acceptable, for your continuously asked questions...I always stay there when in Puebla..do you understand?

8/10

Excellent

28 Oct 2018

Verified traveler

A place to stay in Puebla!

Overall a nice place to stay in Buebla. Good service, convenient location, comfortable beds, delicious breakfast. We will recommend to friends and families!

Family

6/10

Pleasant

24 Sep 2018

Felix

Nice downtown location, walking distance to main square, very nice staff.

8/10

Excellent

09 Sep 2018

Susie

This hotel is centrally located. We walked everywhere. The staff was helpful and friendly. We will stay there again.

8/10

Excellent

20 Apr 2018

Verified traveler

Great location

I thought this hotel was perfect for a few days stay. Close enough to all the sites but far away enough that it wasn’t too busy. Room was clean, beds were comfy, shower was hot and WiFi was good. There was no aircon but we didn’t even need to use the fans as it wasn’t too hot. I’d imagine that during the hotter months it could be in issue for some. Price point was fair and I’d stay again if required.

10/10

Exceptional

14 Apr 2018

Verified traveler

Good people great room. No air conditioning, but fan provided.

10/10

Exceptional

06 Apr 2018

maria

Central hotel, very comfortable

We got a junior suite for same price. A very large room with sofa overlooking the church. We stayed midweek so didn't get to hear the bells right outside our room. Very comfortable and within easy walking distance of historic centre.

4/10

Poor

19 Mar 2018

Verified traveler

Room was super small, no toiletries were given and AC is getting installed for that we had two nights super hot and were not able to rest.

Family

8/10

Excellent

08 Mar 2018

Ronald

Favourable hotel

Acceptable

10/10

Exceptional

14 Jan 2018

Rose

In the center of a little piece of paradise

Perfectly located on Santa Clara's Calle de los dulces “candy street “ our room faced St. Cristóbal Church at night the church lights shined beautifully. We were within walking distance to el Zócalo (town square) and many shopping areas that were safe . The hotel gave us a walking map with many points of interest. Even came across Starbucks just a few blocks away. Even a 24 hr pharmacy similar to a Walgreens just 2 blocks away from hotel. Around the hotel there were plenty of food vendors, Elotes ,Chalupas, Tortas,Cemitas, Jujos ,Quesadillas,Atole ,Cafe de Olla Mmmmmmm. I will definitely stay at El Senioral again in historic downtown Puebla

Family

8/10

Excellent

23 Dec 2017

Ian

Good location

For me, this was a 5 star rating, but I gave it an overall 4 star because of the average traveler. There are 2 things about the hotel that are minor but might be deal breakers for some people. There are no rooms facing the outside and no AC, so the rooms were a little toasty without a lot of air circulation. The bathrooms are very small, nearly impossible to close the bathroom door when you are inside. I have been in Mexico for 10 years, no AC is a norm so that didn't bother me. I stayed alone so I just didn't need to close the bathroom door. So none of those things bothered me, but worth considering. The good parts. It's a clean hotel with a very friendly staff and a nice restaurant in the lobby that opens at 7 AM. Let me assure you, if you are a morning person this will be great. Its hard to find coffee and breakfast before 8 or 9 AM in Mexico. The hotel is close to everything and flat walks. I walked my 70 year old mother all around centro from our without any problems.

8/10

Excellent

23 Nov 2017

jorge

Pleasant hotel

Excelent location and restaurant. The room we choose has a nice view. I recommend the hotel.

8/10

Excellent

19 Oct 2017

Julio

Great location

The hotel is on a great location, great rooms nice and clean and great food in the restaurant

10/10

Exceptional

11 Oct 2017

mamta

Good Hotel for family.

Good staff, convenient location.

Family

6/10

Pleasant

03 Jul 2017

jaime

Too hot

The rooms don't have air conditioner and room gets super hot. There is no sir flowing thru the windows

8/10

Excellent

29 Jun 2017

Alejandro

perfect location

we had a wonderful time in hotel senorial staff were really helpful.

6/10

Pleasant

29 May 2017

Kesavan

Ok hotel near zocolo

Hotel is ok. Has no AC, which disappointment.

8/10

Excellent

06 Apr 2017

Verified traveler

walking distance to the zocalo and cathedral

Clean and modern hotel near the centre of the city

10/10

Exceptional

26 Mar 2017

Verified traveler

Great staff, perfect location

Had a great time, excellet customer service
The restaurant is the best!!!

6/10

Pleasant

24 Mar 2017

C

This hotel does not have A/C they only offer fans

I was very disappointed with the management when I had requested a cancellation due to realizing they did not have a/c in the hotel and the management was extremely rude; hence, they do NOT disclose this information on their website. The wifi does not work you have to have a code almost every hour. The hotel is across from a beautiful church, however; the bells willllllll ring. The restaurant service is horrible, they took forever and the food is not that great. Its best to eat at the Zocalo which is about three blocks. This location is close to stores and it is safe. The Parian which is a hot spot for souvenirs is about two blocks proximity. Its a nice hotel, they just need to be honest on the website, the rooms are small for two full beds, the TV did not work.

6/10

Pleasant

03 Mar 2017

Verified traveler

Near historic sites

Everything went well except for wake up call and restaurant service which was lacking in attitude

10/10

Exceptional

07 Dec 2016

Carlos

Very nice in limit city and more grow city this years

Family

8/10

Excellent

10 Nov 2016

Verified traveler

I didn't like the smell of the Sewer

The housekeeping service was great!
The cleaning lady was very helpful and nice!

10/10

Exceptional

02 Nov 2016

Alberto

Convenient and clean

Friendly Service Wiifi does not work well

Family

10/10

Exceptional

16 Feb 2016

Verified traveler

Great stay!

We liked everything about this hotel and we had a very good 2 night stay.

6/10

Pleasant

26 Dec 2015

Verified traveler

The staff were very accommodating by moving us from the busy street to an inside room. They were very good about meeting requests.

8/10

Excellent

04 Dec 2015

Verified traveler

Nice Hotel for the price

Puebla is Beautiful -- lots of history, lots to see and eat

6/10

Pleasant

13 Oct 2015

Charlie

Good price and location

If you are looking for good deal and good location it is an option, just be sure to book a room far from the street its very noisy.

Partner

8/10

Excellent

11 Aug 2015

Verified traveler

Good, but a little small and no AC

Good, but rooms and bed are quite small and there is no Air Conditionning. Natural light is also quite poor in the room we were. Service and cleanliness are good, as well as the location. Globally speaking, the price corresponds to what you get.

Family

2/10

Poor

10 Jun 2015

huishu

bad

The hotel is totally unlike the picture that showing on the website. It is very small and noisy. I will never go back to stay there.

8/10

Excellent

09 Jan 2015

albert

VERY NICE PLACE, CLOSE TO EVERYTHING.

VERY NICE HOTEL. A COUPLE OF BLOCKS AWAY FROM THE MAIN SQUARE. GREAT CONTINENTAL BREAKFAST NICE STAFF, AND MOST IMPORTANT A VERY CLEAN ROOM WITH ITS OWN SAFE DEPOSIT BOX. WOULD FOR SURE STAY THERE AGAIN, THANKS.

Partner

6/10

Pleasant

09 Jan 2015

Jesus

You get what you pay

The hotel is ok, the bathroom could be better may be we was in a far room cause it take ages to get the hot water other than that is ok, service is good the best is the location and the valet parking. Good option if you are looking for nice place to sleep.

Family

4/10

Poor

31 Dec 2014

nick

Very noisy

Very noisy place. Commercial A/C located on roof of rooms start and stop at every time of night.