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Casona de los Sapos Boutique Hotel

Puebla · Mexico

Calle 7 Oriente 406View location

9.6/10Excellent224 Reviews
Cleanliness9.8/109.8
Service9.8/109.8
Comfort9.8/109.8
Condition9.8/109.8
Neighborhood9.8/109.8
Amenities9.6/109.6
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Casona de los Sapos Boutique Hotel

Unique experience in an elegant and exclusive atmosphere, located in the majestic city of Puebla, a few steps from the Historic Center and in the heart of the Plazuela de Los Sapos.

The Casona de Los Sapos Hotel, houses 16 rooms and 3 suites equipped with luxury, comfort, technology and the most exclusive services, achieving an atmosphere of comfort.

Each room is planned in a particular way with balconies overlooking the beautiful streets of the Historic Center, others to the Plazuela de Los Sapos and others to the spectacular interior patio.

Read more about this hotelShow less

A stay at Casona de los Sapos Hotel Boutique places you in the heart of Puebla, within a 10-minute walk of Zócalo de Puebla and Puebla Cathedral. This luxury hotel is 11.1 mi (17.8 km) from Africam Safari and 3.7 mi (5.9 km) from Angelopolis Commercial Center.

Make yourself at home in one of the 19 guestrooms featuring minibars and espresso makers. Rooms have private balconies. 52-inch LED televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have designer toiletries and hair dryers.

Featured amenities include express check-out, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Puebla? This hotel has 495 square feet (46 square meters) of space consisting of a conference center and meeting rooms.

For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Transportation services
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Parking height restrictions apply LGBTQIA+ friendly Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available

Important information

  • You need to know
    • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Parking height restrictions apply.
    • Contactless check-in and contactless check-out are available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    This property offers transfers from the airport and train station (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a fire extinguisher, a smoke detector, and a security system
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    18
  • Optional fees
    • Fee for cooked-to-order breakfast: approximately MXN 250 to 500 for adults, and MXN 150 to 400 for children
    • Airport shuttle fee: MXN 500 per room (one-way)
    • Airport shuttle fee per child: MXN 200 (one-way), (up to 10 years old)
    • Early check-in is available for a fee (subject to availability)
    • Late check-out is available for a fee (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    French

    Spanish

Nearby attractions

Amparo Museum 0.2 km / 0.1 mi
Los Sapos Bazaar 0.2 km / 0.1 mi
Callejon del Sapo 0.3 km / 0.2 mi
Iglesia de la Compañía 0.4 km / 0.2 mi
Ovando Bridge 0.4 km / 0.3 mi
Zócalo de Puebla 0.4 km / 0.3 mi
Guardian Angel 0.4 km / 0.3 mi
Palafoxiana Library 0.4 km / 0.3 mi
Poblano de Arte Virreinal Museum 0.5 km / 0.3 mi
Santa Monica Convent and Museum of Religious Art 0.5 km / 0.3 mi
El Parian Market 0.5 km / 0.3 mi
Candy Street 0.6 km / 0.4 mi
Alfenique House 0.6 km / 0.4 mi
Bubas Bridge 0.7 km / 0.4 mi
Puebla Cathedral 0.7 km / 0.4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 19
  • Number of floors (main building): 2
  • hotel
  • American Express
  • MasterCard
  • Visa
  • Wheelchair-accessible
  • Car park
  • Garage
  • 24-hour reception
  • Check-in hour
  • Check-out hour
Show 47 more facilities & services
  • Wi-fi
  • Local and international calls
  • Secure parking
  • Valet parking
  • Room service
  • Laundry service
  • Multilingual staff
  • 24-hour security
  • Bellboy service
  • Cloakroom
  • Lift access
  • Shop
  • Terrace
  • Concierge
  • Gym
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Electric kettle
  • Café
  • Bar
  • Restaurant: 2
  • Non-smoking area
  • Poolside snack bar
  • Banquet hall
  • Air conditioning in Restaurant
  • Breakfast room
  • Conference room
  • Meeting room
  • Projector
  • Printer
  • Audio-visual equipment rental
  • Indoor freshwater pool: 1
  • Children’s swimming area: 1
  • Parasols
  • TV lounge
  • Sauna
  • Massage
  • Spa treatments
  • Hairdressing salon
  • Beauty salon
  • Spa centre
  • Breakfast
  • À la carte lunch
  • À la carte dinner
  • LGTBIQ friendly
  • Non-smoking establishment
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

CB

Continental Breakfast

This meal plan may be available depending on the selected room/rate.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE PREMIER KING BEDSUITE • PREMIER KING BEDSUI.KG-PE

    Photos are not available for this room type.

    Casona de los Sapos Boutique Hotel

    SUITE PREMIER KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    PREMIER KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-PE

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE LUXURYSUITE • LUXURYSUI.LX

    Photos are not available for this room type.

    Casona de los Sapos Boutique Hotel

    SUITE LUXURY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    LUXURY

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.LX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST-1

    Photos are not available for this room type.

    Casona de los Sapos Boutique Hotel

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    Casona de los Sapos Boutique Hotel

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    Casona de los Sapos Boutique Hotel

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE PresidentialSUITE • PresidentialSUI.6S

    Photos are not available for this room type.

    Casona de los Sapos Boutique Hotel

    SUITE Presidential

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Presidential

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.6S

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Casona de los Sapos Boutique Hotel

9.6
Excellent
224 Reviews
Cleanliness
9.8 /10
Service
9.8 /10
Comfort
9.8 /10
Condition
9.8 /10
Neighborhood
9.8 /10
Amenities
9.6 /10
75 reviews shown
8/10
Excellent
04 Aug 2026
Albert
C
10/10
Exceptional
19 Jul 2026
Aleida
Excellent property, one of a kind. We really enjoyed our stay at Casona Los Sapos. Beautiful building, spacious suites, very attentive personnel, right in the Old Town. HIghly recommended.
Family
6/10
Pleasant
26 Jun 2026
Aaron
It is just ok
Family
10/10
Exceptional
22 Jun 2026
Oscar
Las Habitaciones muy limpias y la gente muy Amable!
Family
10/10
Exceptional
12 Apr 2026
Yvette
Convenient location . Breakfast deliciuous. Vomfy beds .
Family
10/10
Exceptional
02 Mar 2026
Regina
Friendly staff; nice breakfast, nice and clean rooms; very walkable
Friends_and_family Friends
10/10
Exceptional
16 Feb 2026
Carolina
It was fantastic!
Leisure Friends
10/10
Exceptional
07 Feb 2026
Maya
Very comfortable beds and bedding, charming historic building, courteous staff
10/10
Exceptional
30 Jan 2026
Timm
Room was very nice. Pool and sauna were good. Restaurant was excellent.
Leisure Partner
10/10
Exceptional
12 Jan 2026
hugo
Very nice place
10/10
Exceptional
02 Dec 2025
Barrett
Very helpful staff, clean comfortable room, excellent restaurant, beautiful building with gorgeous interior.
10/10
Exceptional
02 Nov 2025
Carla
Spotless rooms, helpful staff, an amazing bakery, a pool with a view, and a great shower. What more could you ask for? Oh, how about an absolutely gorgeous adaptive reuse of an historic building? That too. Will absolutely stay there again.
Friends_and_family Family
10/10
Exceptional
15 Aug 2025
guillermo
Was very happy with my stay, the room very clean staff so friendly and accommodating. The food at the restaurants was excellent. Would highly recommend staying here.
Leisure Family
10/10
Exceptional
06 Aug 2025
Scott
New facility, friendly staff, good location. Very noisy from outside street. Very loud room next door, could listen to conversations from guests on the next room, paper this walls, did not supply enough complimentary drinking water.
Leisure Family
10/10
Exceptional
19 Jun 2025
brian
Beautiful hotel in the Centro Historico. I will stay here again.
Leisure Self
8/10
Excellent
30 May 2025
Abel
.
Leisure Family
10/10
Exceptional
18 Jan 2025
Alberto
Great boutique hotel, food is excellent and very good location.
Partner
10/10
Exceptional
05 Jan 2025
Parminder
Excellent, you can walk out to the square. Rooms decor and shower plumbing needs some work.
Leisure Partner
10/10
Exceptional
09 Dec 2024
Robert
Loved the hotel. But discovered that the exits have wrought iron gates that are locked at night. When I inquired about exits in case of fire they said they would have to unlock the gates. I believed this was entirely dangerous situation.
Partner
10/10
Exceptional
01 Dec 2024
Jose
Feels very much safe around the area. Gret area to walk around and shop. Huge shopping districts that continue on. Property is great, clean staff is very polite rooms are spacious. Staff is very helpful. Tour buses around the block.
Leisure Partner
10/10
Exceptional
03 Nov 2024
Kyle
Nice place. A bit loud
Leisure Partner
10/10
Exceptional
28 Oct 2024
Ana
Beautiful hotel close to all the amenities that PUEBLA has to offer.Close to many great restaurants and shopping.
Friends
8/10
Excellent
21 Aug 2024
Ludmila
The room was fine, nice. The staff excellent. The rooftop pool needs repairs. The door to the bathroom near the pool is hard to open, the two doors are not aligned properly (we already mentioned to the staff on prior visit). No soap in the bathroom. The furniture on the sundeck is falling apart.
Leisure Partner
6/10
Pleasant
21 Aug 2024
Ludmila
The property is excellent in general. Previously I mostly stayed in the entry level suites which are excellent. This time however I made a mistake to book the presidential suite and it was a disaster. The space is amazing and artistic, with multiple windows, decorated by antiques and modern art. However the plumbing in the main bathroom did not work. When I book expensive suites I mostly look forward to the posh bathrooms, these I consider sanctuaries, but not this time.
Leisure Partner
10/10
Exceptional
10 Aug 2024
juan
Room was more than I expected. Beautiful accommodations. Food was great. Will definitely recommend
Leisure Family
10/10
Exceptional
08 Aug 2024
Elizabeth
The staff aleads attentive. Miguel at front desk always asking if everything was okay. He was able to accommodate my needs due to my chemical allergies thus my stay was very pleasant without any issues. Hotel is walking distance to the centro and there are many options for shopping and restaurants. I would recommend this hotel.
Leisure Partner
10/10
Exceptional
29 Jul 2024
Cesar
Amazing experience. Charming renovated historic building. Our room faced the street and their bakery was below us. We were waken to the smell of freshly baked croissants. The staff Daniel and Oswald could not be more polite and attentive. Fabulous breakfast of delicious Mexican dishes like chilaquiles and enchiladas. Breakfast was included.
The room was ample. Large window opened to the street. Centrally located. Walking distance to the cathedral, shopping and restaurants. No need for a car.
Highly recommend restaurants Cabarrocas and Mural de los Poblanos. Both restaurants are two blocks away. I don’t recommend Casa del Mendrugo restaurante. Very disappointing. Not at all like the other restaurants that I mentioned.
I highly recommend this hotel if you’re looking for a romantic experience in a charming place

Leisure
10/10
Exceptional
22 Jul 2024
Ludmila
The place is full of beautiful art! In the middle of everything easy to walk to restaurants or churches or shopping.
Business_and_leisure Partner
10/10
Exceptional
09 Mar 2024
Juan Carlos

Great location

Excellent location and service
Friends_and_family Family
10/10
Exceptional
04 Feb 2024
Michael
Excellent staff and great location- top quality bed and bedding- very clean- would definitely book again
Leisure Friends
10/10
Exceptional
02 Feb 2024
Richard

Lovely stay in Puebla

Beautiful historical property, exceptional staff, perfect location. Included breakfast is wonderful. Hope to return next year.
Partner
10/10
Exceptional
19 Nov 2023
Maria
I liked everything: bed super comfy, cleanliness, amenities property, area & parking.
Leisure Partner
10/10
Exceptional
02 Nov 2023
Mauricio
This hotel was perfect, small intimate and the staff was amazing.
Leisure Family_with_children
10/10
Exceptional
22 Oct 2023
SOFIA
Very clean and excellent food too.
Leisure Family
10/10
Exceptional
13 Oct 2023
Yanela
Great stay. The hotel helped arrange our airport pick up. We were charged an additional fee for a third person, but before the booking we were unaware that would be the case so the extra cost wasn’t ideal considering we weren’t expecting it.
Leisure Family
10/10
Exceptional
12 Apr 2023
Julio
Personalized attention, to the point that the chef gave us a list of restaurants in the city where we would get best food.
Leisure Partner
10/10
Exceptional
26 Mar 2023
Robert
Super friendly staff
10/10
Exceptional
19 Mar 2023
Cristina

A Beautiful Hotel, A Wonderful Surprise

The hotel is strategically located in the heart of the historical zone, a stone's throw from the best museums, churches, and restaurants (the hotel restaurant is superb). The hotel is top-notch for Puebla, with amazing staff, beautiful rooms, and tranquil/upscale common visitor areas. I have traveled to Puebla at least 20 times in my life. This time, I was in town for business but did venture in and around town; this hotel was the nicest one I've stayed in the city so far. Complementary bubbly and chocolates in the evening was a nice touch.
Business
10/10
Exceptional
01 Mar 2023
Timothy
This is a beautiful hotel. Very well-situated, clean, terrific staff, great restaurants. Highly recommended.
Leisure Partner
10/10
Exceptional
20 Feb 2023
Brian
I were upgraded to the presidential suite magnificent staff front desk everyone was great!
Leisure Self
10/10
Exceptional
16 Dec 2022
MIKAL
Great place and safe. Close to many places of interest.
Highly recommended. My only comment is the restaurant, that is not bad but has a lot of completion around.
Leisure
10/10
Exceptional
15 Dec 2022
Andrew

Ideal location and beautiful hotel

Casona De Los Sapos is an ideal base for Puebla. The location is ideal, right on a street filled daily with interesting craft and antique stands and just a few beautiful blocks from the town center. Rooms are large and nicely appointed. And the in-hotel restaurant was great! We loved our breakfasts there. Strongly recommend.
Partner
8/10
Excellent
21 Nov 2022
Karen
Beautiful property. A bit noisy at night, you can hear loud music thumping. The bed and shower were perfect. Nice massage in spa. I wish the pool water was a little warmer. The room service food was absolutely terrible. Would not order food in the room, seriously raw papas Milanese!
Leisure Self
10/10
Exceptional
21 Nov 2022
Gabriela
Excellent location, very pretty hotel, and excellent staff
Leisure Family
10/10
Exceptional
13 Nov 2022
Laura
Viaje con un grupo de amigas para la celebración de un cumpleaños. La Casona de Los Sapos superó nuestras expectativas! Las instalaciones son hermosas, y la decoración de súper buen gusto. Todo el personal que nos atendió muy amables y atentos. La habitación de lujo! Limpia y las camas muy confortables. Me encantaría volver a hospedarme aquí cada vez que visite Puebla.
Friends_and_family Friends
10/10
Exceptional
02 Oct 2022
Bobbi
Absolutely perfect! The staff is exceptionally helpful and cheerful. Our Spanish is not great and there was always someone to gladly speak to us. The food is delish too! Highly highly recommend!
Leisure Partner
8/10
Excellent
29 Sep 2022
Socorro
Great location, lots of noise if room facing street , had minor issues, but the front desk staff is the best!!! Arranged private tours for us, extremely helpful and friendly staff!!!!
Leisure Family
10/10
Exceptional
06 Jun 2022
Brittany
💯
Leisure Partner
10/10
Exceptional
04 Jun 2022
Susan
Hotel is in a great location, clean and very attentive service
Business_and_leisure Family
10/10
Exceptional
02 May 2022
Francisca
La atención y limpieza de este lugar fue excelente y en el desayuno nos atendieron muy bien, especialmente la amabilidad de los meseros y los que Cosinan y todo el equipo que allí trabajan. Les recomendamos a todo turista a hospedarse en este lugar! Que Dios los bendiga!
Leisure Family
6/10
Pleasant
15 Feb 2022
Laura S.
The hotel is beautiful and the rooms are comfortable but our main issue was that they \" nickle and dime\" you. Breakfast was included but I had the fruit and yogurt one day, as my entree and asked for honey. They charged me 20 MP which is about one US dollar. Ridiculous!. Another day I had an omelet. It included only one item. I did not hear the waiter tell me the extra cheese I requested would be also charged. It was an extra 45 MP or about $2.25 US....
When you are paying almost $200 a night for a room in Mexico and are staying for 5 nights, you expect much better.
Leisure Family
10/10
Exceptional
06 Nov 2021
Karla
Extremely friendly, very clean. Location is perfect to go around the city
Leisure Family
10/10
Exceptional
06 Sep 2021
Harold
The property is beautiful and is 2blocks from the central square and all the action. The staff is beyond outstanding!!!!! They even have a chef who is only the tenth 25 year old to receive a Michelin award. This hotel is exceptional in every regard.
Leisure Partner
10/10
Exceptional
17 Aug 2021
Mario

The place to stay in Puebla

Excellent service, comfortable rooms and great food!
Self
10/10
Exceptional
24 Jul 2021
Verified traveler
Great location! Hotel is a restored historic building.
Leisure Family
10/10
Exceptional
19 Jul 2021
Jorge

Great boutique hotel!

Beautiful ans chic hotel at downtown Puebla. Combines both classic and modern design.
Partner
10/10
Exceptional
12 Jul 2021
allan

STAY!

This hotel is located in a Colonial building in the center of the historic district. I think it is better located than the so-called fancier hotels. This is closer to the center and to the restaurants and shops. The room is tremendously spacious. The linens soft. The amenities provided are by L'occitane. The staff is sooooo friendly and helpful.
Friends_and_family Family
10/10
Exceptional
06 Jun 2021
Verified traveler
Mariel the front desk agent was very friendly and she was able to communicate with me at all times prior to our arrival during the arrival, there was a misunderstanding and she immediately follow up with us. Victor the bell man was also super nice, Javier our morning server was fast and very genuine with all my dietary needs and allergies. Sadly the experience at Miazal was great even though they accommodate my needs to an extend many of the menu dishes were not available, as well as there was not a drink menu, was not upselling by the server and they rushed us to make a decision on our dinner options because kitchen was closing at 9:30pm.
Leisure Family
10/10
Exceptional
16 Apr 2021
Armando

Great Hotel and Staff

Very Clean, Friendly, pleasant Hotel with all the amenities as well as Excellent Resturant with great food.

This definenitly the place to stay for a quiet relaxed stay. The Hotel staff is very accommodating. It is almost central to the Historic Downtown.
Partner
10/10
Exceptional
30 Aug 2020
Yani
The staff was very accommodating and attentive. We felt very safe in every sense, the hotel is walking distance to the main zócalo and lots more. Will recommend to family and friends.
Leisure Family
10/10
Exceptional
27 Dec 2019
Roberto
El mejor hotel boutique para disfrutar del centro histórico de puebla. La panadería y la gastronomía son excepcionales en el hotel. Segunda ves que regresamos en el mismo año.
Leisure Family
10/10
Exceptional
20 Nov 2019
Verified traveler

Amazing

Great and beautiful hotel, very attentive and polite staff, excellent location for visiting Puebla. Just go, you won't regret it.

We had to leave early morning and they where up and waiting for us. They had coffee and freshly baked bread (from their own bakery) ready for us for the road.

It really was an amazing experience.
Partner
6/10
Pleasant
11 Nov 2019
Itziar
The hotel Is beautiful and very well located but at checkout I got charged a higher rate then the one I had gotten from Expedia and there was no arguing about it... it really frustrated and disappointed me
Leisure Family
10/10
Exceptional
23 Oct 2019
ArthurVelasquez
Close to many many things. Staff was excellent. Room was spacious and beautifully decorated. Restaurants had amazing food. Award winning Chef on site. Offered late check out due to timing of flight.
Friends_and_family Partner
10/10
Exceptional
15 Oct 2019
Verified traveler
Loved everything about this property, clean, excellent service, great food.
Leisure Friends
10/10
Exceptional
05 Aug 2019
Robert

Elegant hotel, perfect for visiting Puebla

This is a truly luxurious hotel at every level. There was always someone on hand who spoke English, to accommodate our lack of ability to speak Spanish. The room was gorgeous, gigantic, and extremely comfortable. We returned from a dinner out to find chocolate-covered strawberries in the room (which we promptly spilled on the bed, which was in turn promptly whisked away and cleaned without complaint). CdlS's food was of the highest quality and presented with effortless elegance, whether it was those strawberries, light breakfast in the restaurant, or bread and pastries from the French-inspired bakery.

The front desk was helpful and friendly, especially Miguel the bellhop, though all went above and beyond. They made suggestions on nightlife and day tours, and helped us get back to Mexico City on the shuttle bus.

Staying here was a delight, and I would absolutely return next time I'm in Puebla.
Partner
8/10
Excellent
07 Jul 2019
Verified traveler
The property is beautiful and well located. It is pricey for Puebla, but the hotel is quite new and boasts a spa and pool. BE WARNED: Rooms overlooking the restaurant can get quite loud due to the music level, we got no sleep despite calling 2x to have the sound lowered.NOTE: The “included” breakfast is limited to eggs and substitutions cannot be made.
Leisure Family_with_children
10/10
Exceptional
06 Apr 2019
Verified traveler
Exceptionally beautiful small hotel in a unique historic building. Rooms are spacious, quiet, and tastefully furnished. The bedding and bath amenities are also of the highest quality. The staff are wonderful, and their personal touches made this a very special birthday celebration. So pleased we discovered La Casona de los Sapos—it is a special oasis in the beautiful city of Puebla.
Leisure Family
10/10
Exceptional
30 Nov 2018
Dustin

Where You Want To Be In Puebla

Beautiful hotel in the heart of the historic center of Puebla. Service was top notch. Amenities were excellent. Bit of a noisy sleep as some sort of alarm went off in the middle of the night and the doors, while big and beautiful, are also old and don’t do much to insulate the noise. Regardless, we would certainly stay again on our next trip to Puebla.
Partner
10/10
Exceptional
06 Nov 2018
Marcela
Excellent hotel, location, restaurantes and all staff is amazing. The only thing was a noisy room above mine.
10/10
Exceptional
06 Nov 2018
Ernesto

Quality + Service + Location = Highly Recommend

Perhaps the best value proposition in Puebla. Rooms are spacious. Bedding is modern and high end. Bathrooms equally spacious with high end toiletries. One of the best locations downtown. Walk straight out into the antique / flea market. Blocks away from Zocalo and various museums. Staff extremely courteous - bellman gets bonus points he was very helpful.

We visit Puebla about once a year as a family and this is hands down our favorite overall. Highly recommend it.
Family
10/10
Exceptional
27 Aug 2018
Verified traveler

Amazing!!

It was an amazing stay, the hotel is beautiful, the service is the best and the restaurant is fantastic. I highly recommend it. Would totally go back just to hang at the hotel longer.
Family
10/10
Exceptional
07 Aug 2018
Verified traveler
Staff was always available and helpful. Location was perfect. Room and hotel very clean. A lot of perks such as courtesy drinks and candies. Pool was cold for this time of year but very clean w beautiful view. I would stay here again without any hesitation. My fav restaurant was the Mexican one inside hotel. Mole was great!
10/10
Exceptional
01 May 2018
marc

Wonderful welcome, great staff, beautiful hotel.

Fabulous! Love it. Wonderful welcome, great staff, beautiful hotel.
10/10
Exceptional
20 Feb 2018
Verified traveler

WONDErful hotel wonderful service

Great location and the staff were exceptional they went out of their way to make sure our two kids were happy. The pool was great for them as well.

Location & surroundings

Casona de los Sapos Boutique Hotel
Calle 7 Oriente 406, Puebla, Mexico

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Casona de los Sapos Boutique Hotel

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