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9.6/10Excellent1,000 Reviews
Cleanliness9.8/10 9.8
Service9.4/10 9.4
Comfort9.8/10 9.8
Condition9.8/10 9.8
Amenities9.4/10 9.4
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Boutique Casareyna
Located in the Historic Center of Puebla area, this hotel is within a 15-minute walk of Angel Guardian, Church of Santo Domingo, and Puebla Cathedral. FINSA Industrial Park and Great Pyramid of Cholula are also within 15 km.
In addition to the traditional poblano restaurant, this non-smoking hotel features an outdoor pool and a hot tub. Free WiFi in public areas and free valet parking are also offered. Furthermore, the establishment has Spa services, a conference area and concierge services.
All 46 rooms offer free WiFi, limited-time room service and flat-screen TVs with cable TV channels. Guests will also have Egyptian cotton sheets, a complimentary bottle of water, and a massage service.
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Hotel Boutique Casareyna is centrally located in Puebla, a 5-minute walk from Guardian Angel and 11 minutes by foot from Santo Domingo Church. This luxury hotel is 1.6 mi (2.5 km) from Puebla Cathedral and 1.9 mi (3 km) from Basilica of the Immaculate Conception.
Make yourself at home in one of the 46 air-conditioned rooms featuring flat-screen televisions. Your bed comes with down comforters and Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and a meeting room. Self parking (subject to charges) is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Entertainment
Non-smoking
Childcare
Business facilities
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
anytime
Check-out until
12:00 PM
Minimum check-in age
18
Hotel policies
No rollaway/extra beds available
Professional property host/manager
Pets allowed
Pet max weight (per pet) in kg is 10
Pet max weight (per pet) in lb is 22
Service animals not allowed
Only dogs and cats are allowed
Maximum number of pets per room 1
Pets cannot be left unattended
Cleaning and safety
Essential Travel
Essential workers only - NO
Important information
-
You need to know
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Only registered guests are allowed in the guestrooms.
-
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
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Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Minimum Spring Break check-in age is 18 years old
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher, a smoke detector, and a security system
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Minimal age
18
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Optional fees
- Fee for cooked-to-order breakfast: approximately MXN 300 to 500 for adults, and MXN 300 to 500 for children
- Covered self parking fee: MXN 100 per night
- Covered valet parking fee: MXN 100 per night
- Pet fee: MXN 500 per pet, per night
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
English
Spanish
Nearby attractions
Bubas Bridge
0.1 km / 0.1 mi
Puebla Convention Center
0.2 km / 0.1 mi
El Parian Market
0.3 km / 0.2 mi
Museo de la Memoria Histórica Universitaria
0.3 km / 0.2 mi
Alfenique House
0.4 km / 0.2 mi
Guardian Angel
0.4 km / 0.2 mi
Artist Quarter
0.4 km / 0.3 mi
Ovando Bridge
0.4 km / 0.3 mi
Main Theater of Puebla
0.4 km / 0.3 mi
Five Wounds of San Francisco Conventional Church
0.5 km / 0.3 mi
Poblano de Arte Virreinal Museum
0.5 km / 0.3 mi
Santa Monica Convent and Museum of Religious Art
0.5 km / 0.3 mi
Candy Street
0.6 km / 0.4 mi
Iglesia de la Compañía
0.6 km / 0.4 mi
Callejon del Sapo
0.6 km / 0.4 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Year of construction: 2007
- Year of most recent renovation: 2016
- Total number of rooms: 46
- Number of floors (annexe): 3
- hotel
- American Express
- MasterCard
- Visa
- Visa Electrón
- Small pets allowed (under 5 kg)Extra charge
- Large pets allowed (over 5 kg)Extra charge
- Wheelchair-accessible
Show 47 more facilities & services
- Car parkExtra charge
- GarageExtra charge
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fi
- Valet parkingExtra charge
- Laundry service
- Multilingual staff
- Bellboy service
- Currency exchange facilitiesExtra charge
- Lift access
- Shop
- Terrace
- Concierge
- Gym
- Newspapers
- Luggage room
- Clothes dryer
- Library
- CaféExtra charge
- Bar
- Restaurant: 2
- Non-smoking areaExtra charge
- Conference room
- Meeting room
- ProjectorExtra charge
- Audio-visual equipment rentalExtra charge
- Outdoor freshwater pool: 1
- Children playground
- Hot tub
- Solarium
- Massage
- Spa treatments
- Spa centre
- Breakfast a la carteExtra charge
- À la carte lunchExtra charge
- À la carte dinnerExtra charge
- LGTBIQ friendly
- Deposit on arrival
- Early Check-inExtra charge
- Early departureExtra charge
- Identification card at arrival
- No hen/stag or any other parties allowed
- Non-smoking establishment
- Minimum check-in age: 18
- Credit card is compulsory as a deposit, no deposit in cash is acceptedExtra charge
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBoutique Casareyna
DOUBLE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBoutique Casareyna
DOUBLE TWO QUEEN BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2Q
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE DELUXE TWO QUEEN BEDSDOUBLE • DELUXE TWO QUEEN BEDSDBL.2Q-DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBoutique Casareyna
DOUBLE DELUXE TWO QUEEN BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2Q-DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBoutique Casareyna
SUITE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KG-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE SUPERIOR KING BEDDOUBLE • SUPERIOR KING BEDDBL.KG-SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBoutique Casareyna
DOUBLE SUPERIOR KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR KING BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room DELUXERoom • DELUXEROO.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBoutique Casareyna
Room DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: ROO.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE STANDARDSUITE • STANDARDSUI.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBoutique Casareyna
SUITE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: SUI.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room SUPERIORRoom • SUPERIORROO.SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBoutique Casareyna
Room SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: ROO.SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBoutique Casareyna
DOUBLE SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: DBL.SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Boutique Casareyna
100
reviews shown
Milady
Staff was very friendly
Yadira
Our stay was excellent. We stayed one night and we arrived earlier than our check in time but they allowed us in earlier which was amazing ! Our rooms were very clean and comfortable beds. Staff were friendly. The restaurant has amazing food . We went for breakfast and it was delicious! Highly recommend this hotel and we will be returning .
Philip
The staff and the manager were wonderful. There was an issue at check in, but the manager resolved it promptly . The hotel is beautiful and in a great location.
Crystal
Beautiful property! Rustic charm and walking distance to many attractions! Arrived in time for the start of chile en Nogada season…it was AMAZING!
Rodrigo
Too much noise at night coming from other rooms
Maria de la Luz
Breakfast was excellent, delicious.
Ivan
Beautiful hotel and incredible service. Great location
Irene
Very beautiful property
Staff was nice and very helpful
Food restaurant is very good
Staff was nice and very helpful
Food restaurant is very good
Monica
Beautiful hotel! Excellent restaurant
Imelda
We had a wonderful stay at this hotel in Puebla. The rooms were very clean and comfortable, the staff was always kind and very helpful, and the spa experience was amazing — very relaxing and enjoyable. We also loved the hotel restaurant; the food was excellent. Highly recommend this hotel and would definitely stay here again!
maria
Perfect
alan fernando
Perfect
David
Me pareció excelente en limpieza y atención
Su Restaurant delicioso y la atencion de Leonardo ntro mesero fue buenisima
Su Restaurant delicioso y la atencion de Leonardo ntro mesero fue buenisima
juan
Good location.
Ricardo
Restaurant is amazing one of the best in Puebla
Maria
Clean room, super kind staff
Aixa
At Hotel Casareyna, every element of the experience exceeded expectations, from the refined accommodations to the exceptional service and thoughtfully curated amenities. The Master Suite was exquisitely appointed, with every detail carefully considered to create a sense of understated luxury and comfort.
The spa was a true highlight. Its team delivered impeccable service, and both the facial and massage that I received were deeply restorative, elevating the overall stay. Throughout the hotel, the staff consistently demonstrated warmth, professionalism, and an intuitive attentiveness that made every interaction feel personal and seamless.
Dining at the hotel’s restaurant was an experience in itself. The staff’s knowledge and passion showed while they offered insightful explanations that enhanced the culinary journey. A visit to the Talavera shop added a cultural touch, where I found a beautifully crafted, piece to take home.
The curated spa and dinner experience surpassed all expectations, blending relaxation and gastronomy into a memorable highlight. Omar was the perfect host. Ideally situated, the hotel provided easy access to nearby destinations such as Val'Quirico, Cholula, and Barrio del Artista, where we even discovered a charming hidden café with live music.
This was an exceptional stay in every sense, and Hotel Casareyna will undoubtedly be my first choice whenever I return to Puebla.
The spa was a true highlight. Its team delivered impeccable service, and both the facial and massage that I received were deeply restorative, elevating the overall stay. Throughout the hotel, the staff consistently demonstrated warmth, professionalism, and an intuitive attentiveness that made every interaction feel personal and seamless.
Dining at the hotel’s restaurant was an experience in itself. The staff’s knowledge and passion showed while they offered insightful explanations that enhanced the culinary journey. A visit to the Talavera shop added a cultural touch, where I found a beautifully crafted, piece to take home.
The curated spa and dinner experience surpassed all expectations, blending relaxation and gastronomy into a memorable highlight. Omar was the perfect host. Ideally situated, the hotel provided easy access to nearby destinations such as Val'Quirico, Cholula, and Barrio del Artista, where we even discovered a charming hidden café with live music.
This was an exceptional stay in every sense, and Hotel Casareyna will undoubtedly be my first choice whenever I return to Puebla.
Jorge Manuel
Excellent
Nathan
Pool was under construction but it was really nice.
XUGUANG
good
Earle
Had an excellent stay, enjoyed the morning expressos. Very comfortable bed and large beautiful room. Would definitely stay there again.
Maritza
While this is a lovely hotel in a good location, the pool was not available for most of our stay. We chose this hotel largely based on it having a beautiful pool area, but this area was undergoing renovations during our stay. We were not advised of this beforehand (or we would have booked another hotel.) We complained to the hotel management, but they refused to provide any meaningful compensation to us. So, while the staff are very helpful, the hotel's management is not willing to make amends if the property amenities are non-functional.
Gary
Restaurant is superb. Our room was very nice, just small annoying details. For one, staff promised to fix a wall outlet that has two USB outlets that did not work. Overall, Casareyna is a beautiful hotel with s fabulous restaurant. Also it is in a great location for walking to sites in the Historic Center. Finally, the staff is really nice and helpful.
Luis
The place was amazing. The attention was incredible.
stefan
couldn’t open any window
Alicia
Clean room, excellent service, awesome pool with warm water, excellente food service in the restaurant and in the pool. Safe, quiet. Very comfortable room.
Robert
A beautiful hotel with great amenities. Walkable to the town center and sites there and has a host of casual restaurants across the street.
Juan
Beautiful stay
Pedro Martín
We always love to stay at this hotel. Larga beautiful rooms. Very nice and comfy. Food is very good
Maria
Room was good but bathroom smell a bit to sewage.
A lot of stairs to get to the room and no elevator alternative. Food as always great!
A lot of stairs to get to the room and no elevator alternative. Food as always great!
Roberto A
It was a fantastic stay for us, this is a great hotel. I normally don't take the time to write reviews but this hotel deserves it. The staff was super nice and attentive, during the check in they immediately offerd us a welcoming complementary drink. The room was impeccable clean and spacious, the bathroom was incredible big, with an independent shower, toilet and bathtub, double sink. The decoration was modern but not saturated. And even though it is an antique building (from the 1800's) it has been well restored. We recommend 100%
Theresa
Resort feel of the place. Clean, beautiful rooms. Staff are attentive and friendly.
Marco
Room was large, clean, and well decorated. Staff was very friendly and accomadating. Excellent restaurant within the hotel.
Saleh
Room was very clean. Breakfast was very good. Hotel layout was amazing. There is a small mall close by for coffee or breakfast. Staff were helpful and friendly.
Howard
The room was large, modern and spotless
Leo
Clean room but not enough drinking bottles of water in the room,
Jaime
Clean room, great amenities.
Max
Really nice stay--helpful staff (patient with our beginner Spanish), excellent restaurants, and terrific rooms (our family had two different but equally nice rooms). Easy walk to the historic city center with lots to do. We'd have liked better wifi service, but other than that, we loved it. We'll be back!
Kevin
Room was clean, staff was friendly, and property was nice. Very walkable location. Would stay again.
Rufino
Been here more than 8X keep coming back . Simply beautiful
Alejandro
The stairs are very inconvenient for adults, they need to tell that are other areas w/o stairs and elevator
Karina
Convenient with quality
julio
Great location. Great staff. Great service. Excellent food.
Jose
Great property!
Ana Leticia
They didn't have the room ready by 3pm
Staff's amazingly friendly
Staff's amazingly friendly
Maricruz
Iremos nuevamente pronto.
Increíble, siempre volvemos. El hospedaje, el restaurante todo excelente.
Dana
Second stay here. My favorite hotel.
Diego
Didn’t receive any perks.
Douglas
Great stay
My go-to when I’m in Puebla. I only wish they still offered the free breakfast. Pool is lovely. Staff is friendly and supportive
Daniel
Very good option to stay near downtown
Christopher
Highly recommend this hotel when visiting Puebla. We had a wonderful stay. The staff are attentive and always available. Just a short walk to the city central. The onsite restaurant is one of the best in the city. Would definitely stay here again.
Elizabeth
Overall, we had a good experience at Casareyna, however there are a few things I want to point out.
-We stayed in the \"older\" part of the hotel. One thing that I wish could have been better were the beds, they were very firm/hard.
-Also, for all those foreigners, the hotel does exchange American dollars and Euros at a very good rate (better than at the centro) However, the staff limited our exchange to $100 dollars a day. Sometimes staff members looked bothered when we would ask to exchange money.
- The WiFi connection/service can definitely be better. I had a lot of connection issues.
However, besides what I previously mentioned we really enjoyed our stay and would return but will likely ask to have a room in the \"newer\" part of the hotel hoping that the beds are more comfortable. I also liked that across the street there are a few places to eat and a theater which came in handy during this rainy season. Although there's always a lot of movement within the hotel, we were surprised at the minimal noise that was heard throughout the day. A big shoutout to Lorena who took care of cleaning our room, she's amazing. Additionally, you have to eat at their restaurant. The food is really good. I recommend their hot chocolate and their mole poblano.
-We stayed in the \"older\" part of the hotel. One thing that I wish could have been better were the beds, they were very firm/hard.
-Also, for all those foreigners, the hotel does exchange American dollars and Euros at a very good rate (better than at the centro) However, the staff limited our exchange to $100 dollars a day. Sometimes staff members looked bothered when we would ask to exchange money.
- The WiFi connection/service can definitely be better. I had a lot of connection issues.
However, besides what I previously mentioned we really enjoyed our stay and would return but will likely ask to have a room in the \"newer\" part of the hotel hoping that the beds are more comfortable. I also liked that across the street there are a few places to eat and a theater which came in handy during this rainy season. Although there's always a lot of movement within the hotel, we were surprised at the minimal noise that was heard throughout the day. A big shoutout to Lorena who took care of cleaning our room, she's amazing. Additionally, you have to eat at their restaurant. The food is really good. I recommend their hot chocolate and their mole poblano.
Maria
We have used it multiple times. Well located and excellent food. Unfortunately we had a bad experience with our bed. It had a yellow stain (urine like);we asked gor that to be fixed and while they replaced the sheets, the under cover was also stained and we had to call again minutes later. They said they will/had report it to the manager but… never heard from him/her.
Lisa
Elegant, comfortable hotel with large rooms, well located in Puebla.
chanel
I stayed here with my cat. The staff is WONDERFUL and very helpful. I had a massage at the spa, that was GREAT! The valet parking was safe. The hotel is BEAUTIFUL!
Jaelle
Beautiful hotel with charming rooms and super comfortable beds.
Daniel
Fantastic place to stay in the middle of Puebla. Great food and a very accommodating staff.
ABDEL HADDAD
Un lugar muy cuidado y con excelente gastronomía. Espacios amplios y muy bien decorados. Nos encantó el hotel.
Juan
El hotel es muy bonito, las instalaciones son excelentes y muy buen servicio por parte del personal.
Sin duda me volvería a hospedar.
Sin duda me volvería a hospedar.
Claudia
Great hotel to stay near downtown. Love the rooms beautiful and large. Very confy. Only there was light noise from the back street
Larry
Top Drawer Experience!
Finest hotel stay in Mexico so far. Lovely accommodations, delicious food at their on-site restaurant with excellent service.
Highest recommendation!
Highest recommendation!
Thomas
Great experience
Wonderful stay at a beautiful hotel. The rooms are gigantic and the courtyards are beautiful. The zocolo is not far but you do have to cross a very busy street so take caution. The beds were somewhat on the hard side but most of our party thought they were fine. The staff was welcoming and friendly. They do give you coupons for free tequila- the silver only. We would definitely return.
Erica
Great hotel at a great value
Great hotel. Spacious well appointed rooms. The restaurant on site is excellent. Would definitely recommend and stay here again.
adrian
Ac didn’t work, was hard to sleep, second night we were moved to another room.
Towels need to be updated.
Amazing environment
Towels need to be updated.
Amazing environment
Gabor
Comfortable, clean hotel in a good location; 800m walk to historical district. Apparently with one of the best restaurants in town. But it has no concierge service - you have to figure out and arrange everything yourself. Also, there isn’t a small convenience shop to get water or whatever small items you might need.
Gerald
Stayed here many times - whenever we visit Puebla. Always as close to perfect as is possible. The restaurant is wonderful, staff well-trained and friendly and polite and efficient.
Gareth
Stay here and trust it will be exemplary
Angela
The place it’s clean beautiful and very comfy
Martin
Nice
Jaime
Very nice resort, would stay again!
Celia
Within walking distance to attractions, clean, nice decor, excellent customer service by all staff I encountered from check-in, restaurant and spa. Reasonable prices and good food at restaurant.
Jaime
Muy bonito, excelente servicio, la comida deliciosa. Definitivamente regresamos.
Alfonso
Excellent Hotel, great service and very clean.
Tzafrir and michal
A lovely boutique hotel with large rooms and elegant atmosphere
Excellent place to enjoy on an extended stay.
Excellent place to enjoy on an extended stay.
Verified traveler
Must stay
Great spot. Everything was to my liking. People were pleasant.
Silvia
The hotel truly stands out as a gem, with its decor and style of rooms being incredibly impressive. There is an excellent restaurant located on the property, ensuring guests have convenient access to fine dining. The staff are exceptionally friendly, and the rooms are spacious; one of our rooms features two separate bedrooms, while another includes a small sitting area. Additionally, the hotel prioritizes safety, and many attractions are within a 15-minute walking distance. I will stay here again and recommend to family and fiends
Verified traveler
Very nice hotel, great food, well recommended
Efrain
Food was excellent in the restaurant
Linda
This was my third stay at Casareyena. It's always spotless, and I love the pool and the location. The staff are always polite, and the ample rooms have comfortable beds. I hope to return next year!
Ian
Casareyna is a well-appointed boutique hotel. The rooms are spacious. The restaurant is excellent and reasonable. The location is a little removed from the city center but walking distance.
Our recent 3-night stay at Casareyna was great except for the charges for coffee pods ($35 pesos each). You would think that a luxury boutique hotel like Casareyna would have a daily complimentary coffee as part of their amenities. However, their management decided to save some money by not providing free coffee during the entire stay, but charge their guests. We were baffled. The front staff felt the same way and agreed with us. But, they were just following management orders.
We’re hoping that the management would see this review and consider making the coffee fully complimentary during the entire stay to create an even more memorable experience. Perhaps provide a daily set of free coffee pods each day and charge anything beyond if guests ask for more. Sometimes a small negative experience is what guests often remember the most during their stay. Also, Casareyna doesn’t have a lobby per se. The reception room is quite small. We think it would benefit them and their guests to have a sitting area. They have a lot of dead spaces that could be turned into a nice lobby/sitting area.
We’d still recommend Casareyna. However, we want coffee drinkers to know and expect that they would get charged for coffee. FYI, you get 2 pods (1 regular and 1 decaf) during your entire stay.
Our recent 3-night stay at Casareyna was great except for the charges for coffee pods ($35 pesos each). You would think that a luxury boutique hotel like Casareyna would have a daily complimentary coffee as part of their amenities. However, their management decided to save some money by not providing free coffee during the entire stay, but charge their guests. We were baffled. The front staff felt the same way and agreed with us. But, they were just following management orders.
We’re hoping that the management would see this review and consider making the coffee fully complimentary during the entire stay to create an even more memorable experience. Perhaps provide a daily set of free coffee pods each day and charge anything beyond if guests ask for more. Sometimes a small negative experience is what guests often remember the most during their stay. Also, Casareyna doesn’t have a lobby per se. The reception room is quite small. We think it would benefit them and their guests to have a sitting area. They have a lot of dead spaces that could be turned into a nice lobby/sitting area.
We’d still recommend Casareyna. However, we want coffee drinkers to know and expect that they would get charged for coffee. FYI, you get 2 pods (1 regular and 1 decaf) during your entire stay.
Marlon
This is a charming hotel located very close to downtown. It is a beautiful property with wonderful rooms. The pool and spa are great extras. Also, the hotel restaurant is considered one of the best in Pueblo. Make sure to try it! Highly recommended.
Derek
Great spot to stay
Beautiful hotel with a wonderful restaurant, some of the best food in town. Liked the rooftop pool area
Heber
My go-to place to stay in Puebla. Just outside of the main downtown area but far enough that you can sleep away from the noise.
Very comfortable, clean, and within walking distance to the Zocalo area.
Very comfortable, clean, and within walking distance to the Zocalo area.
Juan M
Excellent hotels with best class restaurant. Rooms were clean every day..I will definitely book this hotel again.
Maricruz
Increíble estáncia, descansamos muy bien.
Christina
Hotel is very nice. Rooms are spacious and comfortable, excellent food.
Dave
Very unique hotel. I think it has the potential for top notch ratings. The only reason I knocked a star off was due to the poor service at the hotel dining. They have zero sense of when food should be brought out, and there were 4 staff members standing around talking and had to constantly flag them down to get any service at all.
Dan
A fantastic property and would stay there again. The food was amazing, we atet there 4 times! The staff were super helpful with my father in law who is in a wheelchair.
Eilish
Everything about this hotel made us feel like VIPs. Stunning property, 5 star service, peace, quiet, and luxury. I highly recommend this hotel to anyone traveling to Puebla.
Ana
Property was beautiful and clean. Our room was spacious and the VIP perks were excellent! I can’t wait to come back again.
Yendi
Hermoso hotel y el personal muy amable.
Cassandra L
Hotel was very quaint. Huge comfortable master suite. Great location. Very quiet and clean. Beds were comfortable. Would definitely stay again.
Camilo
Beautiful hotel, nice design. Well located.
Miguel
Nada
Gonzalo
Excellent property, high class, but found blood stains on bed cover,need to pay more attention
Omero
Excellent cerviceby front desk sataff and thosecat the bar and restaurant. Room is clean and bright.
Alex
Staff is friendly and helpful. Food is traditional and delicious.
Walkable distance to get to the center of Puebla.
Walkable distance to get to the center of Puebla.
Mike
Beautiful hotel on a great and centric location.
Peter
Eveyone was frienly and professional.
Alejandro
This is a beautiful hotel! Rooms are perfect in every sense!
Would stay there again
Would stay there again
Location & surroundings
Boutique Casareyna
Privada 2 Oriente 1007, Puebla, Mexico
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Boutique Casareyna
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