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NH Puebla Centro Histórico

Puebla · Mexico

Avenida 5 Sur # 105 Centro HistoricoView location

8.6/10Excellent1,619 Reviews
Cleanliness8.6/108.6
Service8.8/108.8
Comfort8.6/108.6
Condition8.2/108.2
Amenities8.2/108.2
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  • Sustainability certification
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About NH Puebla Centro Histórico

The NH Puebla hotel, located in Puebla's historic center, offers convenient access to Hermanos Serdán International Airport (30 minutes), major industrial parks (15 minutes), the Convention Center (5 minutes), and the new Exposition Center (10 minutes).

Ideal for business and leisure travelers, the hotel features 180 softly decorated rooms in ivory and mauve tones, with wooden floors and a choice of one king-size or two queen-size beds in the deluxe category.

Each room includes a comfortable work desk, minibar, and amenities such as a direct telephone line, free Wi-Fi, flat-screen satellite TV, air conditioning, alarm clock, safe, hairdryer, iron and ironing board, and bathtub or shower. Four handicap-accessible rooms are available. The hotel is entirely smoke-free.

Guests can enjoy traditional Puebla cuisine, fusion dishes, and international classics at the NH restaurant, along with a selection of fine wines. For events, the hotel boasts modern, panoramic meeting rooms suitable for conferences, conventions, and private functions. Additional amenities include a swimming pool and a fully equipped gym.

Read more about this hotelShow less

With a stay at NH Puebla Centro Histórico in Puebla (Puebla Historic Center), you'll be a 5-minute walk from Zócalo de Puebla and 8 minutes by foot from Puebla Cathedral. This hotel is 11.6 mi (18.7 km) from Africam Safari and 3 mi (4.8 km) from Angelopolis Commercial Center.

Make yourself at home in one of the 180 air-conditioned rooms featuring minibars and flat-screen televisions. Your pillowtop bed comes with down comforters and premium bedding. Cable television is provided for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.

Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. This hotel has 11 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available Green Key (Foundation for Environmental Education) Professional property host/manager Bioscore Sustainability Pets allowed Pet max weight (per pet) in kg is 25 Pet max weight (per pet) in lb is 55 Only dogs and cats are allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Cashless transactions are available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines Feel Safe at NH (NH Hotels)

Important information

  • You need to know
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Cashless payment methods are available for all transactions.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
    • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher
    • This property affirms that it follows the cleaning and disinfection practices of Feel Safe at NH (NH Hotels)
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
    • Guests planning to check in with a pet must provide the pet's health certificate at check-in.
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately MXN 400 to 440 for adults, and MXN 400 to 440 for children
    • Airport shuttle fee: MXN 800 per vehicle (roundtrip)
    • Self parking fee: MXN 100 per day
    • Pet fee: MXN 450 per pet, per night
    • Service animals are exempt from fees
    • Late check-out is available for a fee (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    German

    English

    French

    Spanish

Nearby attractions

Zócalo de Puebla 0.4 km / 0.2 mi
Palafoxiana Library 0.6 km / 0.3 mi
Rosario Chapel 0.6 km / 0.4 mi
Puebla Cathedral 0.6 km / 0.4 mi
Museum of the Mexican Army and Air Force 0.7 km / 0.4 mi
Santo Domingo Church 0.7 km / 0.4 mi
Candy Street 0.7 km / 0.4 mi
Uriarte Talavera 0.8 km / 0.5 mi
Iglesia de la Compañía 0.8 km / 0.5 mi
Amparo Museum 0.8 km / 0.5 mi
Callejon del Sapo 0.8 km / 0.5 mi
Poblano de Arte Virreinal Museum 0.9 km / 0.5 mi
Santa Monica Convent and Museum of Religious Art 0.9 km / 0.6 mi
Poblano Museum of Popular Art 0.9 km / 0.6 mi
Los Sapos Bazaar 0.9 km / 0.6 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of most recent renovation: 2005
  • Total number of rooms: 180
  • Number of floors (main building): 6
  • Single rooms: 72
  • Double rooms: 104
  • Junior suites: 4
  • Accessible rooms: 1
  • hotel
  • American Express
  • MasterCard
  • Visa
  • City centre
Show 57 more facilities & services
  • Nearest Bus / Metro Stop
  • Small pets allowed (under 5 kg)Extra charge
  • Large pets allowed (over 5 kg)Extra charge
  • Wheelchair-accessible
  • Car parkExtra charge
  • Key Collection
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Mobile phone coverage
  • Wi-fiExtra charge
  • Valet parkingExtra charge
  • Airport Shuttle
  • Room service
  • Laundry service
  • Babysitting serviceExtra charge
  • Multilingual staff
  • 24-hour securityExtra charge
  • Bellboy service
  • Air conditioning in public areas
  • Hotel safe
  • Currency exchange facilitiesExtra charge
  • Lift access
  • ShopExtra charge
  • Terrace
  • Concierge
  • Gym
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Bikes available
  • Café
  • Bar
  • Restaurant: 1
  • Non-smoking area
  • Air conditioning in Restaurant
  • Conference room
  • Meeting room: 11
  • PrinterExtra charge
  • PhotocopierExtra charge
  • Business centreExtra charge
  • Outdoor freshwater pool: 1
  • Sun loungers
  • Parasols
  • TV lounge
  • Green Key (FEE)
  • Bioscore Sustainability Certification
  • Breakfast buffet
  • Continental breakfast
  • Buffet lunch
  • À la carte lunch
  • Set menu lunch
  • À la carte dinner
  • Set menu dinner
  • Deposit on arrival
  • Non-smoking establishment
  • FitnessExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

DB

Buffet Breakfast

This meal plan may be available depending on the selected room/rate.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST

    Photos are not available for this room type.

    NH Puebla Centro Histórico

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE WITH VIEWSQUADRUPLE • WITH VIEWSQUA.WV

    Photos are not available for this room type.

    NH Puebla Centro Histórico

    QUADRUPLE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARD • 1 Bedroom • 30 m²SGL.ST

    Photos are not available for this room type.

    NH Puebla Centro Histórico

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Bed setup
    King-size bed 150-183 width, 2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Room amenities

    • Desk
    • Housekeeping
    • Cable TV
    • Make-up mirror
    • Toiletries
    • 220V power supply
    • Wake-up service
    • Safe
    • Individually adjustable air conditioning
    • Ironing set
    • Tea and coffee making facilities
    • Internet access
    • TV
    • Direct dial telephone
    • Hairdryer
    • Shower

    Facilities with extra charge

    • Wi-fi
    • Minibar

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST-1

    Photos are not available for this room type.

    NH Puebla Centro Histórico

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST-3

    Photos are not available for this room type.

    NH Puebla Centro Histórico

    JUNIOR SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST-3

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    NH Puebla Centro Histórico

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE WITH BALCONYJUNIOR SUITE • WITH BALCONYJSU.BL

    Photos are not available for this room type.

    NH Puebla Centro Histórico

    JUNIOR SUITE WITH BALCONY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.BL

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin CLASSICDouble or Twin • CLASSICDBT.AS

    Photos are not available for this room type.

    NH Puebla Centro Histórico

    Double or Twin CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.AS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIORTWIN • SUPERIORTWN.SU

    Photos are not available for this room type.

    NH Puebla Centro Histórico

    TWIN SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE SUPERIOR CITY VIEWQUADRUPLE • SUPERIOR CITY VIEWQUA.CV-SU

    Photos are not available for this room type.

    NH Puebla Centro Histórico

    QUADRUPLE SUPERIOR CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    SUPERIOR CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.CV-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU-6

    Photos are not available for this room type.

    NH Puebla Centro Histórico

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU-6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE ECONOMYSINGLE • ECONOMYSGL.EY

    Photos are not available for this room type.

    NH Puebla Centro Histórico

    SINGLE ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.EY

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR TWO DOUBLE BEDSDOUBLE • SUPERIOR TWO DOUBLE BEDS • 1 Bedroom • 35 m²DBL.2D-SU
    DOUBLE SUPERIOR TWO DOUBLE BEDSPhoto unavailable5 photos

    NH Puebla Centro Histórico

    DOUBLE SUPERIOR TWO DOUBLE BEDS

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    35 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Double bed 131-150 width, 2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D-SU

    Room amenities

    • Bathroom: 1
    • Wake-up service
    • Toiletries
    • Desk
    • Satellite TV
    • Cable TV
    • Hairdryer
    • Direct dial telephone
    • TV
    • Internet access
    • Tea and coffee making facilities
    • Individually adjustable air conditioning
    • Safe
    • Housekeeping
    • Shower

    Facilities with extra charge

    • Wi-fi
    • Minibar

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room ECONOMYRoom • ECONOMYROO.EY

    Photos are not available for this room type.

    NH Puebla Centro Histórico

    Room ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.EY

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    NH Puebla Centro Histórico

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDS • 1 Bedroom • 30 m²DBL.2D
    DOUBLE TWO DOUBLE BEDSPhoto unavailable5 photos

    NH Puebla Centro Histórico

    DOUBLE TWO DOUBLE BEDS

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Room amenities

    • Bathtub: 1
    • Safe
    • Individually adjustable air conditioning
    • Internet access
    • TV
    • Direct dial telephone
    • Hairdryer
    • Bathroom: 1
    • Wake-up service
    • Toiletries
    • Desk
    • Satellite TV
    • Cable TV
    • Housekeeping

    Facilities with extra charge

    • Minibar
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARD • 1 Bedroom • 50 m²JSU.ST-1
    JUNIOR SUITE STANDARDPhoto unavailable7 photos

    NH Puebla Centro Histórico

    JUNIOR SUITE STANDARD

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    50 m²
    Occupancy
    Guests: 1–3 • Adults: max. 2 • Children: max. 2
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST-1

    Room amenities

    • Internet access
    • Tea and coffee making facilities
    • Individually adjustable air conditioning
    • Safe
    • Wake-up service
    • Toiletries
    • Desk
    • Satellite TV
    • Cable TV
    • Bathroom: 1
    • Shower
    • Hairdryer
    • Direct dial telephone
    • TV
    • Housekeeping

    Facilities with extra charge

    • Minibar
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIOR • 1 Bedroom • 35 m²DBL.SU
    DOUBLE SUPERIORPhoto unavailable14 photos

    NH Puebla Centro Histórico

    DOUBLE SUPERIOR

    Room photos

    14 photos

    Room overview

    Non-smoking room
    Room size
    35 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, 2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Room amenities

    • Shower
    • Bathroom: 1
    • Housekeeping
    • Cable TV
    • Make-up mirror
    • Desk
    • Toiletries
    • 220V power supply
    • Wake-up service
    • Safe
    • Individually adjustable air conditioning
    • Ironing set
    • Tea and coffee making facilities
    • Internet access
    • TV
    • Hairdryer
    • Direct dial telephone

    Facilities with extra charge

    • Wi-fi
    • Minibar

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE WITH DOUBLE BEDJUNIOR SUITE • WITH DOUBLE BEDJSU.DB

    Photos are not available for this room type.

    NH Puebla Centro Histórico

    JUNIOR SUITE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room CAPACITY 2Room • CAPACITY 2ROO.C2

    Photos are not available for this room type.

    NH Puebla Centro Histórico

    Room CAPACITY 2

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CAPACITY 2

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.C2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    NH Puebla Centro Histórico

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE KING SIZE BEDJUNIOR SUITE • KING SIZE BEDJSU.KG

    Photos are not available for this room type.

    NH Puebla Centro Histórico

    JUNIOR SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARD • 1 Bedroom • 50 m²JSU.ST-2
    JUNIOR SUITE STANDARDPhoto unavailable7 photos

    NH Puebla Centro Histórico

    JUNIOR SUITE STANDARD

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    50 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 0
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST-2

    Room amenities

    • Shower
    • Bathroom: 1
    • TV
    • Housekeeping
    • Cable TV
    • Satellite TV
    • Make-up mirror
    • Desk
    • Toiletries
    • Wake-up service
    • Safe
    • Individually adjustable air conditioning
    • Ironing set
    • Tea and coffee making facilities
    • Internet access
    • Direct dial telephone
    • Hairdryer

    Facilities with extra charge

    • Wi-fi
    • Minibar

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room CITY VIEWRoom • CITY VIEWROO.CV

    Photos are not available for this room type.

    NH Puebla Centro Histórico

    Room CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin TWO BEDSDouble or Twin • TWO BEDSDBT.2B

    Photos are not available for this room type.

    NH Puebla Centro Histórico

    Double or Twin TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q

    Photos are not available for this room type.

    NH Puebla Centro Histórico

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE STANDARDTRIPLE • STANDARDTPL.ST

    Photos are not available for this room type.

    NH Puebla Centro Histórico

    TRIPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE CAPACITY 2JUNIOR SUITE • CAPACITY 2JSU.C2

    Photos are not available for this room type.

    NH Puebla Centro Histórico

    JUNIOR SUITE CAPACITY 2

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    CAPACITY 2

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.C2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE SUPERIORTRIPLE • SUPERIORTPL.SU

    Photos are not available for this room type.

    NH Puebla Centro Histórico

    TRIPLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE WITH VIEWSJUNIOR SUITE • WITH VIEWSJSU.WV

    Photos are not available for this room type.

    NH Puebla Centro Histórico

    JUNIOR SUITE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin CAPACITY 2Double or Twin • CAPACITY 2DBT.C2

    Photos are not available for this room type.

    NH Puebla Centro Histórico

    Double or Twin CAPACITY 2

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    CAPACITY 2

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.C2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE SUPERIORSINGLE • SUPERIORSGL.SU

    Photos are not available for this room type.

    NH Puebla Centro Histórico

    SINGLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin WITH DOUBLE BEDDouble or Twin • WITH DOUBLE BEDDBT.DB

    Photos are not available for this room type.

    NH Puebla Centro Histórico

    Double or Twin WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE CAPACITY 3JUNIOR SUITE • CAPACITY 3JSU.C3

    Photos are not available for this room type.

    NH Puebla Centro Histórico

    JUNIOR SUITE CAPACITY 3

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    CAPACITY 3

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.C3

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE TWO BEDSJUNIOR SUITE • TWO BEDSJSU.2B

    Photos are not available for this room type.

    NH Puebla Centro Histórico

    JUNIOR SUITE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT SUPERIOR ONE BEDROOMAPARTMENT • SUPERIOR ONE BEDROOMAPT.B1-SU

    Photos are not available for this room type.

    NH Puebla Centro Histórico

    APARTMENT SUPERIOR ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    SUPERIOR ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B1-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1

    Photos are not available for this room type.

    NH Puebla Centro Histórico

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SINGLE USE WITH DOUBLE BEDDOUBLE SINGLE USE • WITH DOUBLE BEDDUS.DB

    Photos are not available for this room type.

    NH Puebla Centro Histórico

    DOUBLE SINGLE USE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE SUPERIORQUADRUPLE • SUPERIORQUA.SU

    Photos are not available for this room type.

    NH Puebla Centro Histórico

    QUADRUPLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    NH Puebla Centro Histórico

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin ECONOMYDouble or Twin • ECONOMYDBT.EY

    Photos are not available for this room type.

    NH Puebla Centro Histórico

    Double or Twin ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.EY

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE INNERQUADRUPLE • INNERQUA.IN

    Photos are not available for this room type.

    NH Puebla Centro Histórico

    QUADRUPLE INNER

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    INNER

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.IN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARD • 1 Bedroom • 50 m²JSU.ST
    JUNIOR SUITE STANDARDPhoto unavailable7 photos

    NH Puebla Centro Histórico

    JUNIOR SUITE STANDARD

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    50 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Bedrooms
    1
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST

    Room amenities

    • Bathrobes
    • Shower
    • Bathtub: 1
    • Hairdryer
    • Direct dial telephone
    • TV
    • Internet access
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable air conditioning
    • Safe
    • Wake-up service
    • 220V power supply
    • Toiletries
    • Desk
    • Slippers
    • Make-up mirror
    • Cable TV
    • Housekeeping

    Facilities with extra charge

    • Minibar
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    NH Puebla Centro Histórico

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    NH Puebla Centro Histórico

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIORDouble or Twin • SUPERIORDBT.SU

    Photos are not available for this room type.

    NH Puebla Centro Histórico

    Double or Twin SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    NH Puebla Centro Histórico

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE CLASSICSINGLE • CLASSICSGL.AS

    Photos are not available for this room type.

    NH Puebla Centro Histórico

    SINGLE CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.AS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    NH Puebla Centro Histórico

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIOR CITY VIEWRoom • SUPERIOR CITY VIEWROO.CV-SU

    Photos are not available for this room type.

    NH Puebla Centro Histórico

    Room SUPERIOR CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.CV-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE WITH DOUBLE BEDQUADRUPLE • WITH DOUBLE BEDQUA.DB

    Photos are not available for this room type.

    NH Puebla Centro Histórico

    QUADRUPLE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE SUPERIOR WITH DOUBLE BEDQUADRUPLE • SUPERIOR WITH DOUBLE BEDQUA.DB-SU

    Photos are not available for this room type.

    NH Puebla Centro Histórico

    QUADRUPLE SUPERIOR WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    SUPERIOR WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DB-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR WITH DOUBLE BEDDOUBLE • SUPERIOR WITH DOUBLE BEDDBL.DB-SU

    Photos are not available for this room type.

    NH Puebla Centro Histórico

    DOUBLE SUPERIOR WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DB-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 30 m²DBL.ST
    DOUBLE STANDARDPhoto unavailable4 photos

    NH Puebla Centro Histórico

    DOUBLE STANDARD

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, 2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Room amenities

    • TV
    • Housekeeping
    • Cable TV
    • Make-up mirror
    • Desk
    • Toiletries
    • 220V power supply
    • Wake-up service
    • Safe
    • Individually adjustable air conditioning
    • Ironing set
    • Tea and coffee making facilities
    • Internet access
    • Direct dial telephone
    • Hairdryer
    • Shower
    • Bathroom: 1

    Facilities with extra charge

    • Wi-fi
    • Minibar

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about NH Puebla Centro Histórico

8.6
Excellent
1,619 Reviews
Cleanliness
8.6 /10
Service
8.8 /10
Comfort
8.6 /10
Condition
8.2 /10
Amenities
8.2 /10
100 reviews shown
10/10
Exceptional
19 Jul 2026
GENESIS
Great location, clean, and friendly staff.
Family
2/10
Poor
07 Jul 2026
ramon
Room 320 had a faulty shower valve ….
Safety box unattached to closet
No small refrigerator
Only a single cloth hanger
After requesting a different room ,
They gave us room 345.
The thermostat didn’t work
We had to stay on 19 celsius deg or 28 degree
It was a nightmare
I WILL NEVER STAY HERE AGAIN
Family
10/10
Exceptional
06 Jul 2026
Cesar
I had a wonderful stay at NH Puebla and truly appreciated the excellent hospitality from the staff. The hotel was comfortable, clean, and in a great location for exploring the city.

A special thank you to Consuelo from housekeeping, who was incredibly kind, attentive, and always made sure my room was spotless. Her dedication and warm attitude made my stay even more enjoyable.

I also want to recognize Fernanda at the front desk. She was welcoming from the moment I arrived and provided excellent recommendations and local tips that helped me make the most of my visit to Puebla. Her professionalism and friendly service were greatly appreciated.

Thank you to the entire NH Puebla team for making my trip such a pleasant experience. I look forward to staying with you again on my next visit!
Self
8/10
Excellent
05 Jul 2026
Jorge Pablo
Ok
Family
6/10
Pleasant
26 Jun 2026
Mike
We were not impressed with the restaurant breakfast. Room cleaning each day was unpredictable. Some days missing towels. Some days lack of toilet paper. Every day the key cards didn’t work even when we went out of our way to protect them. It was very frustrating!
Partner
4/10
Poor
22 Jun 2026
Helga L
Check in was horrible this time around! I've stayed here before and never had an issue. We got here early and there was only one person helping guests. We were torld no rooms were ready until 3 pm. which we understood. We did all the preliminary check-in information hoping to only get our keys at 3 pm.
6/10
Pleasant
12 May 2026
Anamaria
We didn’t pay for the breakfast buffet but the coffee shop in the lobby was fine. No breakfast options. Just pastries and sandwiches.

The room could use a refresh. Very out dated. Lots of mold around the room. Was there for a business trip so didn’t spend alot of time in the room but it was still there.

The parking lot was excellent and very convent. It was why we stayed there. Not a bad spot just needs some updates.
Business
10/10
Exceptional
07 May 2026
Salvador Dionisio
Nice and safe environment you feel at home
Self
2/10
Poor
03 May 2026
Karla
The best and only good thing about this hotel is location.
Family_with_children
4/10
Poor
02 May 2026
Patricia
Breakfast was great but the hotel was not as on the pictures; Furniture was old with stains that look dirty. The shower terrible with minimal water, bathroom was very dark even with lights. The stuff was not the friendliest and when ask about city sites, stores directions they were clueless.
Oh and they advertised shuttle services from the airport but is not true. You have to arrange your own transportation.
Family_with_children
10/10
Exceptional
28 Apr 2026
Hector
NH Hotel esta estrategicamente Localizado en el centro de la Ciudad ,cerca a Museos, Iglesias, Mercados de artesania ,
10/10
Exceptional
13 Apr 2026
Jason
Very good
10/10
Exceptional
31 Mar 2026
Luz
To much noise at the rooms
Family
10/10
Exceptional
23 Mar 2026
Steve
Big, clean, comfortable room. Brilliant shower. Friendly staff and excellent breakfast buffet. Great location. Only downside was a massive stain on the armchair in the room.
Self
10/10
Exceptional
11 Mar 2026
Cecilia
Great restaurants near by and you can walk to the great museums
10/10
Exceptional
11 Mar 2026
Cecilia
Hotel is located very close to all the beautiful sites and museum. The breakfast service is excellent and all the staff were very friendly. I recommend it already to some friends.
8/10
Excellent
05 Mar 2026
Gerald
‘Seen better days, and ‘be nice if someone would clean the back of a bathroom door annually. But comfy rooms with lots of light, a decent restaurant and I go back just for the little pool and roof-top sunshine.
Self
10/10
Exceptional
03 Mar 2026
Francisco
El servicio excelente el lugar acogedor y la alberca muy limpia
Self
6/10
Pleasant
28 Feb 2026
Jean
The staff was great. But we got all sorts of problems with the water system. The shower head was not functioning properly (urgently needed to be decalcified). Terrible noise in the pipes each time we were using the tap to wash our hands.
Partner
10/10
Exceptional
28 Feb 2026
Álvaro Torres
Amazing hotel.
Cant wait to come back
6/10
Pleasant
22 Feb 2026
Sandra
This hotel is no longer managed by NH Group and the quality has worsened since last time we were here:
- mini fridge in room does not work. We notified it both days but they did not do anything.
- Tv is big and new but streaming services do not work
- no hair drier
- no safety box
- no filtering active in swimming pool so water was dirty and stagnant
- hotel charges 100 pesos a day for their own parking lot
- they did not clean our room
10/10
Exceptional
11 Jan 2026
Diego Victor
Clean rooms, great food, awesome staff and nice facilities
Business Family
10/10
Exceptional
07 Jan 2026
Cynthia
Yes the staff was great and very accomodating.
6/10
Pleasant
27 Nov 2025
Veronica
En general, todo fue excelente. El personal fue muy amable y el desayuno estuvo delicioso. Sin embargo, la habitación no cumplió con lo esperado ni con lo que se mostraba en las fotos de la página. Sería bueno considerar algunas mejoras en ese aspecto. Aun así, agradezco la atención durante mi estancia.
Leisure Partner
8/10
Excellent
26 Nov 2025
Carlos G
A good place to stay with easy access to many attractions in downtown Puebla.
Self
6/10
Pleasant
26 Nov 2025
Jose
Overall was ok
4/10
Poor
24 Nov 2025
Juan C
Room was not clean and service wasn’t as good as other NH hotels. We asked for an iron Saturday evening and did not get one until Monday morning after asking multiple times. No coffee or micro wave at the room.
Leisure Partner
4/10
Poor
09 Nov 2025
Julian
Room dirty, no water to drink.
Leisure Family
6/10
Pleasant
09 Nov 2025
Jean
Bon rapport qualité prix. Mais les petits-déjeuners, quand des bus de voyage organisé ont rempli l'hôtel, sont très désagréables pour qui cherche un peu de calme le matin. Il arrive que les chambres soient faites un peu tard en après-midi, voire passé 18:00, ce qui limite l'accès pour la sieste.
Self
8/10
Excellent
29 Oct 2025
Tao
Very good
Partner
10/10
Exceptional
27 Oct 2025
LUZ
Excellent option to stay in downtown, great location for visiting major points of interest and museums. The staff is very friendly.
Leisure Pet
10/10
Exceptional
20 Oct 2025
Adriana
The place is very well located, comfortable, good breakfast, but the lobby looks a bit unattended, the lobby lady's room was dirty (3 toilets and all dirty).
Friends_and_family Family
8/10
Excellent
16 Oct 2025
Arturo
We had a few things like the security box was broken , some fluid running water during many hours and rare sounds like guns in the very early morning.
Leisure Family
8/10
Excellent
13 Oct 2025
Javier
B
2/10
Poor
10 Oct 2025
silvia irene
Pésima experiencia. Llegué ya noche al hotel casi 11 pm. Me entregaron un cuarto. Mi reserva era de dos camas camas que estaba llena de pelos , sábanas sucias. Hablé a recepción y mandaron a seguridad a checar con un rodillo de quitar pelos. Le dije que si era una broma !!! . Yo le dije que no iba a dormir con mi hija ahí . No les quedó más opción que darme otro cuarto.
Ya cansada nos pasamos al otro cuarto. No me pidieron disculpas de recepción o alguien hablaría conmigo como el gerente o algo . Baños sucios llenos de moho, pelos , la tina sucia. Muy mal todo no es como en las fotos la verdad evítense de ir. La alberca sucia y no estaba en servicio. El peor hotel que me he quedado en Puebla .
Friends_and_family Family
10/10
Exceptional
02 Oct 2025
Joshua
It was in the center of everything and close to everything
Leisure Family
6/10
Pleasant
19 Sep 2025
Jose
The location is great ,staff is very friendly and helpful, great parking.
Hotel rules and policies limits staff for guests needs .
Unfortunate batrooms had some mold, sinks with a yellow rim,bathroom black rims, water gets out of shower and make a big poodle in the outside, dirty furniture
Leisure Family
10/10
Exceptional
17 Sep 2025
Frances
Excellent !
Friends_and_family Friends
10/10
Exceptional
17 Sep 2025
Paola
Very clean and great staff..
4/10
Poor
16 Aug 2025
Blanca Guillermina
I booked for 3 guests and there was only 2 towels. I called to request more and was given so much attitude for the 1 towel. I requested 3 additional ones and was told no. I told them I would pay an extra fee if that was the issue and they told me no that I would just need to work with what was provided. Never booking here again.
Leisure Family
8/10
Excellent
08 Aug 2025
Carmen Marcela
Needs updating Looks old and negleted
Leisure Partner
6/10
Pleasant
04 Aug 2025
Daniel
The best about this hotel is the breakfast (which is delicious) and location. The rooms need to be upgrade, you can hear everything the room next. The air conditioning doesn’t work properly. This hotel shoud be two stars.
Business_and_leisure Family
6/10
Pleasant
19 Jul 2025
Deisi
It is ok but more maintenance
Business
10/10
Exceptional
14 Jul 2025
Elvira Geraldina
Great place in center of the city
Leisure Family
8/10
Excellent
14 Jul 2025
David
Entiendo que elegí una tarifa sencilla, pero ni siquiera me pusieron la botellita de agua pura que como mínimo te regalan en todos los hoteles. Por el nivel que presume el hotel, se espera que aún la tarifa sencilla no sea tan sencilla como en otros lados, pero así es.
Business Self
4/10
Poor
05 Jul 2025
Ricardo
The hotel lacks maintenance. We had a big problem with a leaking faucet and the one used to fill the bath tube was loose and shaky. The bath tube was not clean. The wifi internet did not work during the four days I stayed there. The staff at the counter couldn't help me with that. Even the TV did not work because the internet net did not work.
Leisure Partner
10/10
Exceptional
30 Jun 2025
Michael
Fantastic location, great staff, room upgrade was not expected but greatly appreciated; also loved that there was air conditioning and pool + gym. 10/10 highly recommend
Business_and_leisure Self
8/10
Excellent
27 Jun 2025
Marcos
Room interior is worn up, furniture is chipped and dated
Leisure Family
10/10
Exceptional
25 Jun 2025
Kevin I.
Muy buena ubicación, el buffet rico y variado. Hay tinas en todas las habitaciones. Me volvería a hospedar.
Leisure Partner
10/10
Exceptional
15 Jun 2025
Paulina
The hotel is great . Clean . The staff are nice . Walkable lots of food near by .
Leisure Partner
6/10
Pleasant
11 Jun 2025
Jean
There was no real control of the temperature in the room. It was just too cold for me. There was no extra blanket. The toilet was not performant, had to flush multiple times to restore clean water. There was NO glasses or cups in the room. I had to ask for them.
Self
10/10
Exceptional
09 Jun 2025
John
Clean, great price. The gym is very nice and 24 hours. Very comfortable
Leisure Partner
8/10
Excellent
09 Jun 2025
Liliana
Good
Friends_and_family Family
10/10
Exceptional
05 Jun 2025
Daniela
I had a great stay, 5 min walk to the zocalo and very peaceful environment
Leisure Partner
8/10
Excellent
04 Jun 2025
ramon
Excellent location
5 min walk to Zocalo
Great staff
Room size good
Plenty of water
Great buffet
Couple tv channels in English
Fair price

But
No safe box in room
Lobby of hotel and corridors with very low lighting
I had to active card in lobby to open room every single time I got into the hotel.
Leisure Family
4/10
Poor
27 May 2025
Alejandro
They really to clean better and they need to upgrade their sheets and towels.
Business
8/10
Excellent
23 May 2025
Marcos
…
4/10
Poor
15 May 2025
Ziad
The only good thing about this hotel is its location in the center of Puebla. The facilities are old. The room was dirty and did not smell nice. This is not a 4 star hotel by any standard. The rooftop was closed and looked absolutely horrendous. Don’t trust the photos, and don’t stay here
10/10
Exceptional
11 May 2025
William
Excellent for 21 days. Room cleaned well daily great location and restaurant above average. Left my passport and money in safe after checkout. Front desk held it for me and nothing missing. Enjoyed church bells and close location to Zocalo while I did a 3 week language school
Self
10/10
Exceptional
06 May 2025
Sandra
Location is very convenient, zocalo and cathedral walking distance! Parking is 24 hours in service. Only thing I had no face and hand towels in bathroom. Great Hotel!
Leisure Partner
6/10
Pleasant
25 Apr 2025
cristian
They need to be kinder
Leisure Self
6/10
Pleasant
22 Apr 2025
James
Place was nice but hot water was an issue especially later in the day and the internet was almost non existent. No security for internet everyone has the same password
Leisure Partner
8/10
Excellent
22 Apr 2025
Emma
Standard commercial chain hotel. I had mistakenly booked for only 1 adult but the check in noted this but corrected my mistake quickly and reassigned us a room.
Breakfast was lovely, wide ranging and served until a decent time.
Bathroom needed a little TLC in terms of facilities and cleanliness.
Great location though so would recommend for that alone.
Leisure Partner
10/10
Exceptional
19 Apr 2025
Milton
NH Puebla Centro Histórico was the perfect place for our 5-day stay in Puebla. The location is unbeatable, everything was within walking distance. The staff was super friendly, the breakfast was delicious, and the whole atmosphere made it a great experience for my wife and kids. If we come back to Puebla, we’re definitely staying here again.
8/10
Excellent
15 Apr 2025
Dina Fernandez
El hotel está un poco viejito pero es conveniente por el precio. Muy bien ubicado, el personal muy amable y el desayuno, excelente. Cuando llegamos, habían dado nuestra suite pero hicieron lo posible por arreglarlo. Áreas por mejorar: es una habitación doble con dos personas, dejen por favor dos botellas de agua, dos tazas, dos batas…
Leisure Partner
8/10
Excellent
13 Apr 2025
SONIA
El personal de el hotel es muy amable y estan pendientes de la comodidad de los huespedes la ubicacion es perfecta para caminar todo esta cerca el centro historico a dos bloques el precio es bien razonable
10/10
Exceptional
05 Apr 2025
Jean Pierre

Very good recommandation - 10 on 10

Very good value. Safe, good location, very clean. Free breakfast - gourmet buffet. I have been there 3 times. Only: Pool maintenance can be improved, the filtration system is off most of the time, some debris on water surface and some hairs in water.
Self
10/10
Exceptional
04 Apr 2025
MARTHA
Ok
Business Partner
8/10
Excellent
01 Apr 2025
Jaime
La ducha de mi habitación no servía :( fuera de eso todo excelente
4/10
Poor
31 Mar 2025
Lizeth
Experiencia no recomendada, pésima atención del personal.
Leisure Family
8/10
Excellent
09 Mar 2025
Joaquin
Was good
10/10
Exceptional
08 Mar 2025
Francisco
Todo perfecto excelente ubicación
Business_and_leisure Family_with_children
10/10
Exceptional
04 Mar 2025
Carlos
It's a very nice place, and it's near shopping and restaurants. More.......!! We have enjoyed walking around the area. There is a Wonderful Church, and there are a lot of churches near the church. Thank you for Expedia
Leisure Family
10/10
Exceptional
03 Mar 2025
Lesley
A lot to do around the area, walkable and a lot of food places
Family
10/10
Exceptional
23 Feb 2025
guadalupe
Is In the perfect spot close to the places I I want to visit
Leisure Family
10/10
Exceptional
14 Feb 2025
Inga Marianne
We were here twice in two weeks! Very good!
6/10
Pleasant
18 Jan 2025
Adela
Location was good.
Too old trash cans, the floor wasnt sweeped. The shower bath too old as well. Smelly carpet.
Leisure Family
10/10
Exceptional
13 Jan 2025
Laura

Puebla Centeo

Everything was clean. Staff very helpful and friendly. Room was really nice. Bathroom was super spacious and tub was amazing.
Friends_and_family Family
10/10
Exceptional
08 Jan 2025
Jose
Great location.
Business Self
6/10
Pleasant
04 Jan 2025
amber
Rooms are clean and modern and basic. Food is bad except for weekend morning buffet. Nothing fancy here
Leisure Partner
4/10
Poor
03 Jan 2025
simon
There was an issue with the water with one of the rooms and the staff did not care .
Leisure Family
8/10
Excellent
29 Dec 2024
Jose Antonio

Very good location

Location is very good, just two blocks from the City Center, good for a couple of days.
Friends_and_family Family
10/10
Exceptional
18 Dec 2024
randy

NH Puebla best hotel in Centro historico

Was able to check in early so thankful for that
Friends_and_family Family
8/10
Excellent
17 Dec 2024
Jaime
Great value for what it is a regular freeway hotel.
Leisure Partner
8/10
Excellent
17 Dec 2024
Rosendo
Ok hotel, a/c didn't work. Great location and very good buffet breakfest
Business Self
2/10
Poor
14 Dec 2024
oscar
Horrible hotel to be a 5 star rating I check out same day i will love refund
Leisure Family_with_children
10/10
Exceptional
07 Dec 2024
alvaro
I like the breakfast and is centrally to a lot of interest points in the city
Leisure Family
8/10
Excellent
04 Dec 2024
Rufino
Uvication
Leisure Family
6/10
Pleasant
02 Dec 2024
Carmen
Some lights didn't work in the room. Shower wasn't working properly. Just one small bottle of water for two guest. No hands towels or math towel when you exit from the shower. No blankets on a cold water for the beds. TV is not good quality on the image.
Business_and_leisure Family
8/10
Excellent
02 Dec 2024
Leticia
Clean and basic hotel for a stay in the historic center of Puebla.
8/10
Excellent
30 Nov 2024
Luis
⭐️
6/10
Pleasant
22 Nov 2024
Jason
The hotel is well situated and has the advantage of having a parking garage attached to the hotel. However, the hotel is tired and really requires some renovation. Public areas are dark and dreary. Generally I thought it below the general standard I would expect of an NH hotel.
Business Self
8/10
Excellent
19 Nov 2024
Maria

Solo

The hotel is close to attractions, room is ok but TV didn't have applications working so forgent about Netflix or Prime, internet works on and off.
Self
6/10
Pleasant
11 Nov 2024
Verified traveler

Give it a miss

Staff not very helpful. We asked was it normal practise to leave just 1 bottle of water for a 2 guest booking. He said he would get it sorted. This did not happen and there was 1 bottle the next day also.
Hotel badly needs a refurb i have never seen carpets so bad and unsafe(nailed into the floor in strips) The whole place except for the lobby and bar that look like a different hotel needs updating.
Breakfast was good.
Partner
6/10
Pleasant
09 Nov 2024
Brenda
La propiedad estaba sucia
Leisure Family
8/10
Excellent
09 Nov 2024
Marisela

Sin Toallas

Esta cerca de todo y tiene buen tamano el problema ws que al parecer no tienen suficientes toallas el.sistema de tv no funciona
Friends_and_family Friends
6/10
Pleasant
07 Nov 2024
Rosa
Sofás in lobby very dirty. Bathroom floor stained. Staff was friendly.
Leisure Family
10/10
Exceptional
06 Nov 2024
ZOILA
It was good
Leisure Family
8/10
Excellent
05 Nov 2024
Yolanda
Hotel is close to zocalo of city and it had comfortable beds but the pipes would rather crazy when using water in bathroom sink.
Friends_and_family Friends
6/10
Pleasant
05 Nov 2024
NANCY
Hotel needs renovation
Leisure Family

Location & surroundings

NH Puebla Centro Histórico
Avenida 5 Sur # 105 Centro Historico, Heroica Puebla De Za, Mexico

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NH Puebla Centro Histórico

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