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Comfort Inn Puebla Centro Historico

Puebla · Mexico

Avenida Juarez 1309 Colonia CentroView location

9.2/10Excellent1,002 Reviews
Cleanliness9.4/109.4
Service9.2/109.2
Comfort8.8/108.8
Condition9.2/109.2
Location9.0/109.0
Neighborhood8.8/108.8
Amenities9.0/109.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Comfort Inn Puebla Centro Historico

Enjoy a warm and welcoming stay at our Comfort Inn Centro Historico hotel in Puebla, MX. We offer inviting amenities to help keep you at your best when you visit.

Our hotel is here to greet you with free valet parking, free WiFi and a full-service bar and restaurant, which serves a buffet breakfast. Thanks to our prime location, you can step right out to Paseo Bravo and soak in the trees, gardens and artisan fountains.

Keep exploring to find plentiful restaurants and lounges in town. There is no shortage of history, architecture and vibrant culture at Zocalo Public Square, the Historical Center of Puebla and El Parian Market. You can also check out historic forts and numerous museums.

You will even be a short distance from the pyramids of Cholula. Back at the hotel, we offer spacious meeting and event rooms, allowing you to host any kind of business or family gathering. Then, you can unwind in your guest room with a flat-screen TV featuring Netflix.

Read more about this hotelShow less

Feel free to ask our friendly staff for a nice meal from room service, or recommendations of sites to see. Plus, you can travel smoothly thanks to our proximity to CAPU bus station and Puebla International Airport. We look forward to hosting your next visit to Puebla.

Located in Puebla (Puebla Historic Center), Comfort Inn Puebla Centro Histórico is within a 5-minute drive of Rosario Chapel and Candy Street. This hotel is 1.1 mi (1.7 km) from Puebla Cathedral and 1.4 mi (2.3 km) from El Parian Market.

Make yourself at home in one of the 60 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. Free valet parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Gym
Entertainment
Non-smoking
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Parking height restrictions apply LGBTQIA+ friendly Professional property host/manager Pets not allowed Service animals not allowed

Cleaning and safety

Sanitization
Contactless check-out is available

Important information

  • You need to know
    • Children may not be eligible for complimentary breakfast.
    • No pets and no service animals are allowed at this property.
    • Parking height restrictions apply.
    • Contactless check-out is available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher, a security system, and a first aid kit
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    18
  • Optional fees
    • Early check-in is available for a fee (subject to availability)
    • Late check-in fee: 50-percent of room rate for check-in between 8:00 AM and 2:00 PM
    • Late check-out fee: 50 percent of room rate (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Museum of the Mexican Army and Air Force 0.3 km / 0.2 mi
Uriarte Talavera 0.8 km / 0.5 mi
Universidad Popular Autónoma del Estado de Puebla 0.9 km / 0.5 mi
Museo del Ferrocarril 0.9 km / 0.6 mi
National Museum of Mexican Railroads 1.1 km / 0.7 mi
Zócalo de Puebla 1.3 km / 0.8 mi
Palafoxiana Library 1.5 km / 0.9 mi
Rosario Chapel 1.5 km / 1 mi
Puebla Cathedral 1.6 km / 1 mi
Santo Domingo Church 1.6 km / 1 mi
Candy Street 1.6 km / 1 mi
Fuente de los Frailes 1.7 km / 1 mi
Amparo Museum 1.7 km / 1.1 mi
Iglesia de la Compañía 1.7 km / 1.1 mi
Callejon del Sapo 1.8 km / 1.1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 60
  • hotel
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Lift access
  • Terrace
  • Concierge
  • Newspapers
  • Luggage room
Show 5 more facilities & services
  • Bar
  • Restaurant
  • Meeting room
  • Business centre
  • Non-smoking establishment
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE TWO QUEEN BEDS NON SMOKINGDOUBLE • TWO QUEEN BEDS NON SMOKINGDBL.2Q-NM

    Photos are not available for this room type.

    Comfort Inn Puebla Centro Historico

    DOUBLE TWO QUEEN BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BED • 1 Bedroom • 28 m²SUI.KG
    SUITE KING SIZE BEDPhoto unavailable9 photos

    Comfort Inn Puebla Centro Historico

    SUITE KING SIZE BED

    Room photos

    9 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Room amenities

    • Centrally regulated air conditioning
    • Balcony
    • Tea and coffee making facilities
    • Wi-fi
    • Microwave

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BED • 1 Bedroom • 28 m²SUI.KG-1
    SUITE KING SIZE BEDPhoto unavailable6 photos

    Comfort Inn Puebla Centro Historico

    SUITE KING SIZE BED

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-1

    Room amenities

    • Desk
    • Wi-fi
    • Centrally regulated air conditioning
    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED NON SMOKINGSUITE • KING BED NON SMOKINGSUI.KG-NM

    Photos are not available for this room type.

    Comfort Inn Puebla Centro Historico

    SUITE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE TWO QUEEN BEDSQUADRUPLE • TWO QUEEN BEDS • 1 Bedroom • 28 m²QUA.2Q
    QUADRUPLE TWO QUEEN BEDSPhoto unavailable6 photos

    Comfort Inn Puebla Centro Historico

    QUADRUPLE TWO QUEEN BEDS

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    QUADRUPLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.2Q

    Room amenities

    • Bathroom
    • Desk
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDS NON SMOKINGSUITE • TWO QUEEN BEDS NON SMOKINGSUI.2Q-NM

    Photos are not available for this room type.

    Comfort Inn Puebla Centro Historico

    SUITE TWO QUEEN BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDS • 1 Bedroom • 28 m²SUI.2Q
    SUITE TWO QUEEN BEDSPhoto unavailable6 photos

    Comfort Inn Puebla Centro Historico

    SUITE TWO QUEEN BEDS

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Comfort Inn Puebla Centro Historico

9.2
Excellent
1,002 Reviews
Cleanliness
9.4 /10
Service
9.2 /10
Comfort
8.8 /10
Condition
9.2 /10
Location
9.0 /10
Neighborhood
8.8 /10
Amenities
9.0 /10
100 reviews shown
8/10
Excellent
21 Jul 2026
MARIA LUISA
No hay amenidades. Pero todo excelente
Partner
10/10
Exceptional
26 May 2026
Tanya
Great breakfast for being included in the stay, super clean and updated room and close to a nice square. It was a 15 m walk to the center of town but we loved the walk and needed a hotel that had parking.
Family_with_children
10/10
Exceptional
16 Mar 2026
Sebastian
Comfortable hotel, nicely appointed rooms, great shower, tasty breakfast and the best location adjacent to the city center without the issues of being in it
8/10
Excellent
04 Mar 2026
Benjamin
Very clean in a nice location
Partner
10/10
Exceptional
23 Feb 2026
Willis
The views from our room were really nice. We were on the 4th floor. The breakfast was adequate for the 4 days. The hotel is nice and the staff are courteous.

Th
8/10
Excellent
04 Feb 2026
Elmar
Good location; a very nice room and good views;
However, the first 24 hours we had not hot water and were not able to take a shower.
Leisure Partner
10/10
Exceptional
02 Feb 2026
Noe
Nice room
10/10
Exceptional
28 Jan 2026
Melchor
Na
8/10
Excellent
18 Jan 2026
Christopher
Great breakfast buffet
Leisure Self
10/10
Exceptional
18 Jan 2026
JA HYUN
Excelente hotel. los personales eran muy buenos, amables y hospitalarios especialmente casi todos las femeniles. El cuarto 505 tiene gran problema de ventilador sonando demasiao. Necesita reparacion. Gracias por todo.
Friends_and_family Family
10/10
Exceptional
09 Jan 2026
Efren
Ok
10/10
Exceptional
25 Dec 2025
Rocio
Excellent
10/10
Exceptional
24 Dec 2025
Ilene
We didn't stay for breakfast, but the staff was friendly and helpful. The hotel is convenient, clean and in a good neighborhood. It is a walk to the historic center, but, if you don't want to walk, there are lots of transportation options.
Business_and_leisure Family
10/10
Exceptional
28 Nov 2025
Daniel
Yes
Business_and_leisure
10/10
Exceptional
26 Nov 2025
Daniel
Yes
Business_and_leisure Family
10/10
Exceptional
14 Nov 2025
Susana
Great Staff
Leisure Family
10/10
Exceptional
15 Aug 2025
CHRISTIAN
The room was very comfortable, the hotel is well located and within walking distance of Puebla's Historic Center. There are several breakfast options. Highly recommended.
Leisure Family
10/10
Exceptional
07 Aug 2025
Daniel
Excellent hotel and location.
Business_and_leisure Family
2/10
Poor
04 Aug 2025
John
The kind employees as well as the cleanìness.
Leisure Friends
10/10
Exceptional
30 Jul 2025
Daniel
Excellent
Business_and_leisure Family
10/10
Exceptional
28 Jul 2025
Alma
Everything was as very nice, clean and personnel was awesome. Enjoyed our stay didn't want to go home. There is a beautiful park a 1/2blick away so pretty
Leisure Family
8/10
Excellent
04 Jul 2025
Olga

Buen hotel Buffet aceptable

Pueden tener más variedad en el Buffet de desayuno que incluye al reservar la habitación (nos hemos quedado en varias ocasiones y era mejor y más variedad ) y el Personal del buffet lo poco que atendía era de mala cara y casi no ofrecía café ni estaba al pendiente.
Friends_and_family Family
8/10
Excellent
03 Jun 2025
Juan
Great location, great price, good breakfast included. Staff was Friendly and helpful. The roof needs some work. We had a leak in our room after q heavy rain. Also the bathroom extractor wasn’t working.
Business_and_leisure Family
10/10
Exceptional
05 May 2025
Suzanne
This hotel has perfect location for any person who enjoys to walk a little and the staff were all so very kind. The breakfast is amazing and the extended dining area lovely.
Leisure Partner
10/10
Exceptional
30 Apr 2025
Carlos
Great location and excellent staff.
Leisure Partner
10/10
Exceptional
22 Apr 2025
Jose Mario
Excellent property and staff service
10/10
Exceptional
20 Mar 2025
Daniel
Excellent hotel.
Business_and_leisure
10/10
Exceptional
20 Feb 2025
Jeffrey

Exceeded expectations.

This Comfort Inn exceeded my expectations. Wonderful staff, super clean, super quiet, great breakfast buffet. It's a little further outside the centro historico but absolutely worth that additional walking time. Great value.
Business
10/10
Exceptional
14 Feb 2025
Chris
Centrally located, good buffet breakfast
Leisure Self
6/10
Pleasant
01 Jan 2025
Jose
Room.property
Leisure Family
10/10
Exceptional
31 Dec 2024
CHUN SUK
Es muy silencioso
Business Family
10/10
Exceptional
27 Dec 2024
Lorena
Exelente servicio muy limpio
Leisure Family
10/10
Exceptional
02 Dec 2024
Daniela
Todo muy bien. La única recomendación es que reemplacen la luz y extractor del baño, porque está muy oscuro y ruidoso. Fue el cuarto 304.
Leisure Partner
6/10
Pleasant
14 Nov 2024
Daniel
The hotel location is excellent. The front desk staff sometimes are not kind. Our card keys didn’t work this morning so I asked for help but it seems the person in charge was not in a good mood.
Business_and_leisure
10/10
Exceptional
03 Nov 2024
Luis
I'll back again definitely
Business_and_leisure Partner
10/10
Exceptional
28 Oct 2024
Jan
As shown online and all went smoothly. Comfortable and clean. Very pleasant front desk staff.
Leisure Partner
8/10
Excellent
27 Oct 2024
Peter
Nice upgrade. Walkable. There were young yahoos who partied all night & the staff wouldn't take any resolutive action. Otherwise, the ratings would have been higher.
Leisure
8/10
Excellent
13 Sep 2024
Edmundo
Beautiful Place ,staff very helpful specially the morning lady at the desk and the night gentleman .
When we arrived was Feria Time so parking was imposible and if you leave the car in any garage after 8am they charge by the hour also traffic was heavy.Do not bring a car!!!. Cholula and his people are the best have a great night
Business_and_leisure Partner
6/10
Pleasant
20 Aug 2024
Peter
Great location. Poor corporate management. Most of the staff seemed unmotivated.
Business_and_leisure Family
10/10
Exceptional
06 Aug 2024
Guillermo
Very clean, big room, quiet and good breakfast
Leisure Partner
10/10
Exceptional
03 Aug 2024
Fabio
Está bien
Leisure Family_with_children
10/10
Exceptional
30 Jul 2024
Jacob
the check in process was super quick, big rooms and very quiet.
Leisure Self
10/10
Exceptional
25 Jul 2024
Ismael
Nice and clean friendly staff, restaurant for breakfast need more attention,I recommend this place.
Leisure Family
8/10
Excellent
11 Jul 2024
Peter
Great location. Better food options in the surrounding areas.
Leisure Family
10/10
Exceptional
10 Jul 2024
Daniel
The hotel is excellent, location, food and close to everything.
Business_and_leisure Family
10/10
Exceptional
09 Jul 2024
Charlie
Great option if you want to be out of the congestion of the town center. Nice park at the end of the street.
Leisure Family_with_children
10/10
Exceptional
08 Jul 2024
Daniel
The hotel is comfortable and the location is good.
10/10
Exceptional
05 Jul 2024
RAFAEL
Ok
Business_and_leisure
10/10
Exceptional
01 Jul 2024
Isaac
An excellent option around the Puebla downtown over the Juarez avenue. Nice installations everything clean and we'll conserved.
Business_and_leisure Partner
10/10
Exceptional
26 May 2024
Daniel
Excellent hotel
Business
10/10
Exceptional
06 May 2024
Daniel
Excellent.
Business
2/10
Poor
05 May 2024
Simone
During our one-night stay at this property, my partner and I had initially high expectations, given our positive experiences at other Choice hotels in the past. Regrettably, the only commendable aspects of this hotel were its convenient location and on-site parking.

Our sleep was disrupted by the excessive heat in the room, compounded by a malfunctioning AC unit. Despite multiple attempts by the hotel staff to rectify the issue, no satisfactory solution was provided. Our eventual recourse to a fan proved futile as it, too, was in disrepair.

Moreover, our disappointment was further compounded by the hotel’s refusal to honor the Expedia VIP voucher, which purportedly included two complimentary drinks. Instead, we were charged for a drink under the pretense of a “two for one” offer, a misrepresentation that I found disconcerting. While I opted to pay for the drinks to avoid further inconvenience over 65 Mexican pesos, the dishonesty of the situation left a sour impression.

Considering these experiences, I intend to steer clear of this particular hotel and any others within the Choice chain in the future.
Leisure Partner
10/10
Exceptional
04 May 2024
Daniel
Good location.
Business
10/10
Exceptional
25 Mar 2024
Claudia
I like the hotel, it is comfortable, looks really nice at excellent price
Leisure Family
10/10
Exceptional
13 Mar 2024
sergio
Un muy bonito hotel, me encantó las vistas que tiene del los volcanes y de la ciudad.
Muy accesible a todos los servicios.
Muy limpio
Leisure Family
10/10
Exceptional
10 Mar 2024
sergio
Great service
Leisure Family
10/10
Exceptional
10 Dec 2023
Ana Irene

Excelente opción en el centro de Puebla

Las habitaciones del hotel son excelentes, las camas son incómodas, el hotel está muy limpio, la calefacción tiene la temperatura adecuada para que pases una excelente noche y cuenta con cortinas Blackout para que la luz exterior no te moleste mientras duermes.
El servicio de buffet cuenta con fruta, chilaquiles, huevo, quesadillas, una gran variedad de jugos y cereales.

El servicio del personal es por demás excelente. Son atentos, amables, y siempre están buscando que tengas la mejor estancia posible.

Sin duda, es una excelente lugar para pasar un fin de semana hasta la semana completa.

Friends_and_family Family
2/10
Poor
26 Nov 2023
Nancy
I didn’t even stay in this place the lady at the front desk was super rude with me and my family, how could you stay in a place where they treat you this bad no way
Leisure Family
10/10
Exceptional
22 Oct 2023
Alejandro
They didn't check what benefits I had
Leisure Partner
10/10
Exceptional
26 Sep 2023
elaine
Very clean
Leisure Family
10/10
Exceptional
28 Jul 2023
Marco
Everything was in order from the check in to checking out
Leisure Partner
10/10
Exceptional
03 Jun 2023
Patricia
Service is excellent and room was clean , beautiful view
10/10
Exceptional
26 Jan 2023
Felipe
Great stay, friendly service, great location for us. Plan on using Loa for future stays
Friends_and_family Family
8/10
Excellent
20 Sep 2022
Carlos
Cerca de todo, Gran ubicación. Habitaciones cómodas y limpias.
Leisure Family
10/10
Exceptional
16 Jun 2022
HILMAR

Great Clean Good Service Hotel

Great Hotel. Not enough breakfast choices in the buffet. Had a better breakfast buffet on my last visit 2 years ago.
Partner
10/10
Exceptional
05 Jan 2022
Verified traveler
The hotel is in good location,the staff support in my needs and help gui
Friends_and_family Family
2/10
Poor
14 Oct 2021
Verified traveler

Mal Servicio.

Este Hotel tiene mal servicio y su desayuno no es nada bueno.
Friends_and_family Family
10/10
Exceptional
13 Sep 2021
Stephen

Enjoyable stay.

The hotel is clean, spacious and in a great location close to a main road with good places to eat within walking distance. The room was large, comfortable and peaceful. The service we received from the staff was very friendly and helpful.
Partner
10/10
Exceptional
19 Jul 2021
Verified traveler
Great service
Leisure Partner
8/10
Excellent
07 May 2021
Matthew

Nice hotel at an affordable price

Nice big, clean rooms. Friendly and attentive staff. Smart TVs with Netflix. My only complaint was the AC in my room seemed a little weak even on highest setting. Overall it was a good stay.
Partner
10/10
Exceptional
04 Jan 2021
James

Doctors visit

Was very convenient very close to a hospital we needed
Friends_and_family Family
8/10
Excellent
02 Nov 2020
Dennis Benjamin
Muy buena opción
Friends_and_family Friends
10/10
Exceptional
28 Dec 2019
Fernando
El acceso es perfecto! Queda cerca de muchos restaurantes, bares etc.
Friends_and_family Family
10/10
Exceptional
08 Dec 2019
Verified traveler

Looking forward to coming back soon.

From the moment we were welcomed by the valet, we received nothing but wonderful and friendly service at all times. We were given onenof the top floors were the view was fabulous. Although our stay was short, this hotel is now one of my favorite options in the area.
Friends_and_family Family
8/10
Excellent
02 Dec 2019
Verified traveler

Nice affordable hotel near Puebla downtown

Please put glasses in the rooms and hair dryers. I hated the fact that parking is valet parking only besides the fact that there was plenty of space. Breakfast is great for American breakfast options or breakfast buffet, but both a little expensive for Mexico. Area is good, hotel in general is in good condition and well maintained, staff is very nice and willing to help, plenty on hot water and beds are comfortable. If it wasn't for the valet parking I would stay there again.
Friends_and_family Family
10/10
Exceptional
03 Nov 2019
Antonio
Good service will come back ////:$$$ good jhajajasbahjshsgsbs
Friends_and_family Family_with_children
10/10
Exceptional
08 Oct 2019
John
This hotel was a beautiful service.... i think excellent!!
Friends_and_family Family
10/10
Exceptional
09 Sep 2019
AndyPerez
Nice hotel , great location, friendly staff. Next time in town, we will be back
Leisure Family
8/10
Excellent
27 Aug 2019
Verified traveler
I like that the hotel is very close to puebla's cathedral and it's so easy to find.
Friends_and_family Family
10/10
Exceptional
21 Aug 2019
Verified traveler
EXCELENTE OPCION, MUY LIMPIO, AMPLIO, ATENTION EXCELENTE, MUY BUEN PRECIO
Leisure Family
10/10
Exceptional
01 Aug 2019
Verified traveler
The staff at the front desk was very nice.
The room was comfortable and clean. The hotel in general is good. I would recommend this hotel.
Friends_and_family Partner
10/10
Exceptional
25 May 2019
Verified traveler
I was really satisfied with my stayed in this hotel! My stay was wonderful my family and I felt really safe been in this hotel. I would definitely recommend this hotel. They have a kitchen that’s open 24 hrs and food was so delicious!! I’ll definitely stay here next year! Overall I’ll give them a 10
Friends_and_family Family_with_children
10/10
Exceptional
11 Apr 2019
Verified traveler

Great hotel

Spacious room. Very comfort bed. Breakfast is a bit simple but enough. Will stay here again.
Friends
10/10
Exceptional
30 Dec 2018
Verified traveler
The bath towel was old,only this but the service an attentions was exelent,same in the restorat and the bar
Friends_and_family Family_with_children
4/10
Poor
01 Dec 2018
Verified traveler
Close to walk to restaurants. It looks and smells clean.
Friends_and_family Family
10/10
Exceptional
27 Nov 2018
Rick
Location was great.
All of the staff was always f riendly & helpful.
Complimentary breakfast was good.
8/10
Excellent
21 Sep 2018
Pamela

Nice hotel, great location friendly staff

People at hotel are very nice and friendly, the only problem are the beds (so hard and uncomfortable) the room could be nicer with a sofa, iron, or hair blower
Partner
10/10
Exceptional
21 Jul 2018
Verified traveler
Great customer service, clean rooms and Breakfast was excellent.
8/10
Excellent
21 Jul 2018
adrian
brakfast was exellent and staff was very nice a+
the only thing is that we have to pay for my dougther breakfast if they posted it would be nice to know before hand that you have to pay for a third person we are not going back to this hotel
10/10
Exceptional
12 Jun 2018
Verified traveler
Great hotel and staff. Only drawback was the very hard bed and they really sh invest in hangers...wire hangers don’t cut it for such a class6 place.
6/10
Pleasant
18 May 2018
Verified traveler

Nice new hotel in good location, terrible beds

The hotel and staff were great but the mattresses were rock hard making the night very uncomfortable. There was also quite a bit of noise easily heard from the room, particularly when other guests were in the hallways
10/10
Exceptional
17 Apr 2018
Daniel

Best hotel for the money in Puebla

Great hotel with a wonderful staff
8/10
Excellent
19 Mar 2018
Verified traveler
GOod ... just the location it’s s little far away from everything
10/10
Exceptional
28 Jan 2018
omar

Awesome

Great hotel! Near bars and restaurants. Also near the bus station to the airport. A new hotel.
8/10
Excellent
02 Jan 2018
Verified traveler
Basic business hotel. OK room. The bath towels are thin and stiff.
8/10
Excellent
06 Dec 2017
Verified traveler

It will be better once they finish construction

Very nice hotel and great price, but getting there is very difficult as the main road Av Juarez where it is located is under major construction and closed to traffic (as of Dec 2017). They have available free parking (stamp the ticket in the lobby) in Calle 13 Sur (street 13th south) (dirt self parking lot), but they fail to mention when you ask for directions that that street is also closed and the only access is though Av 9th Poniente. In general the area has very heavy traffic and the constructions does not help. Once we made it to the hotel (and if you don't mind the dust in your shoes), it is a really nice hotel. The beds are a little hard, but the room is very nice and the breakfast buffet exceeded by much my expectations. The hotel is nice and close to downtown. If you need a hairdrier, you need to ask for it to the lobby. We asked for additional blankets and they didn't bring them until I asked twice. There are no glasses in the room, but they give you two water bottles. Overall, I would stay again in this hotel in my next trip to Puebla, but I will wait until they finish the construction in the main road. Call the hotel in advance to check on the construction.
Partner
10/10
Exceptional
30 Oct 2017
Verified traveler
Thank you! You made my stay in Puebla far more pleasant.
6/10
Pleasant
23 Aug 2017
Nadia

Stay

Not too comfortable . The first night we were hot so I asked the 2 nd night about it and they said that we can have an a/c remote control for 100 pesos deposit ! We were not offered that . The beds are not comfortable. Or us hard to ask for extra towels , they want to charge for them
Family
10/10
Exceptional
23 Aug 2017
Jose de Jesus

Stay in Loa Inn - Juarez - Puebla

Absolutely spectacular!! Great location, service, breakfast, and room. The best I;ve had in a long time!
10/10
Exceptional
03 Aug 2026
Alfonso Hugo
Lo único molesto fué el ruido del extractor del baño y las tarjetas de llave de la habitación se desprogramaban hasta 2 veces en el mismo día.
Todo lo demás fué perfecto 👌 la vista al popocatepetl fué increíble.
El desayuno muy rico todos los días.
Todo el personal muy muy amable.

Location & surroundings

Comfort Inn Puebla Centro Historico
Avenida Juarez 1309 Colonia Centro, Puebla, Mexico

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Comfort Inn Puebla Centro Historico

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