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Hotel Marques Del Angel

Puebla · Mexico

Av. 5 Poniente #332View location

9.2/10Excellent363 Reviews
Cleanliness9.6/109.6
Service9.6/109.6
Comfort9.0/109.0
Condition9.2/109.2
Neighborhood9.4/109.4
Amenities9.2/109.2
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hotel Marques Del Angel

Enjoy a comfortable stay at Hotel Marques Del Angel, centrally located in Puebla, a short walk from the Zócalo and Puebla Cathedral. We offer 12 air-conditioned rooms equipped with flat-screen TVs, complimentary Wi-Fi, and private bathrooms with showers, toiletries, and hair dryers.

Additional amenities include a restaurant, bar/lounge, room service (limited hours), complimentary continental breakfast, business center, and 24-hour front desk. A convenient airport shuttle is available for a surcharge. Explore nearby attractions such as the Amparo Museum and Rosario Chapel with ease.

Read more about this hotelShow less

Hotel Marques Del Angel is centrally located in Puebla, a 5-minute walk from Zócalo de Puebla and 6 minutes by foot from Puebla Cathedral. This hotel is 0.7 mi (1 km) from Amparo Museum and 0.7 mi (1.2 km) from Rosario Chapel.

Make yourself at home in one of the 12 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Featured amenities include a business center, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 10:00 PM
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available No elevators Guests will receive an email with special check-in instructions Guest will receive an email before arrival 24 hours Professional property host/manager Pets not allowed

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Children may not be eligible for complimentary breakfast.
  • Special Instructions
    This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation. Guests will receive an email within 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a security system, and a first aid kit
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    18
  • Optional fees
    • Airport shuttle fee: MXN 1000 per person (roundtrip)
    • Airport shuttle fee per child: MXN 300 (from 2 to 12 years old)
    • Nearby parking fee: MXN 260 per day (33 ft away; open 7:00 AM to 10:00 PM)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Palafoxiana Library 0.4 km / 0.2 mi
Zócalo de Puebla 0.4 km / 0.2 mi
Puebla Cathedral 0.5 km / 0.3 mi
Rosario Chapel 0.6 km / 0.4 mi
Amparo Museum 0.7 km / 0.4 mi
Santo Domingo Church 0.7 km / 0.5 mi
Candy Street 0.7 km / 0.5 mi
Los Sapos Bazaar 0.8 km / 0.5 mi
Iglesia de la Compañía 0.8 km / 0.5 mi
Museum of the Mexican Army and Air Force 0.9 km / 0.5 mi
Callejon del Sapo 0.9 km / 0.5 mi
Poblano de Arte Virreinal Museum 0.9 km / 0.5 mi
Santa Monica Convent and Museum of Religious Art 0.9 km / 0.6 mi
Uriarte Talavera 0.9 km / 0.6 mi
Mexican Revolution Museum 1 km / 0.6 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 12
  • hotel
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Secure parking
  • Airport Shuttle
  • Room service
  • Laundry service
Show 12 more facilities & services
  • Bellboy service
  • Concierge
  • Luggage room
  • Bar
  • Restaurant
  • Banquet hall
  • Meeting room
  • Business centre
  • Breakfast
  • Continental breakfast
  • Non-smoking establishment
  • Minimum check-in age: 18
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • JUNIOR SUITE QUEEN SIZE BEDJUNIOR SUITE • QUEEN SIZE BEDJSU.QN

    Photos are not available for this room type.

    Hotel Marques Del Angel

    JUNIOR SUITE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM TWO QUEEN BEDSFAMILY ROOM • TWO QUEEN BEDSFAM.2Q

    Photos are not available for this room type.

    Hotel Marques Del Angel

    FAMILY ROOM TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLASSIC QUEEN BEDDOUBLE • CLASSIC QUEEN BEDDBL.AS-QN

    Photos are not available for this room type.

    Hotel Marques Del Angel

    DOUBLE CLASSIC QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CLASSIC QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.AS-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE PresidentialSUITE • PresidentialSUI.6S

    Photos are not available for this room type.

    Hotel Marques Del Angel

    SUITE Presidential

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Presidential

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.6S

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE DELUXE KING BEDSUITE • DELUXE KING BEDSUI.DX-KG

    Photos are not available for this room type.

    Hotel Marques Del Angel

    SUITE DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hotel Marques Del Angel

9.2
Excellent
363 Reviews
Cleanliness
9.6 /10
Service
9.6 /10
Comfort
9.0 /10
Condition
9.2 /10
Neighborhood
9.4 /10
Amenities
9.2 /10
100 reviews shown
6/10
Pleasant
24 Jul 2026
Allyce
Our room didn’t have any windows and was very stuffy. This was not clear when we booked it.
10/10
Exceptional
11 Jul 2026
Lauren
Lovely hotel with excellent and helpful staff
Family
10/10
Exceptional
03 Jun 2026
henry
Bien ubicado, muy bonito hotel… desayuno muy rico aunque muy pequeño
Partner
2/10
Poor
18 May 2026
Jesus Antonio
The hotel did not respected my réservation. I sent a message asking them to keep my room but they just didn’t. They just ignore messages of their clients
10/10
Exceptional
15 May 2026
veronica
Excellent
10/10
Exceptional
11 May 2026
isabella
love this place!
8/10
Excellent
04 May 2026
Maria
Clean, nice, specious, quiet room, no air conditioning only a fan, comfortable bed but bad pillows. Very nice employees. Very good breakfast. Great location.
Friends_and_family Friends
8/10
Excellent
17 Apr 2026
Pedro
Muy buen desayuno personal del hotel excelente y una muy buena area en la ciudad
Partner
10/10
Exceptional
10 Mar 2026
Jorge L
Amazing hotel and the people that work there is awesome, the only issue was that our room did not had AC
Partner
8/10
Excellent
04 Mar 2026
Gretchen
The location, staff and decor were wonderful. Overall my experience was great. My only issue was my floor had not been cleaned and was dirty. Otherwise it was clean I am certainly recommending it and would return. Old Puebla is not a town with many English speakers. Though everyone worked with my limited Spanish. The hotel and people I met were kind and welcoming to Anglos.
Friends
10/10
Exceptional
01 Mar 2026
Cheryl
Can't say enough about how wonderful staff was from housekeeping, restaurant, and front desk. loved the old world charm of the hotel and its location to the center of the city. Would definitely recommend the Hotel Marques Del Angel when visiting Puebla
Friends
2/10
Poor
20 Jan 2026
Aurora
The room was okay, but the towels were sometimes old and worn out. One very inconvenient thing was that you had to keep asking for water; they would give it to you in a glass bottle that we knew wasn't cleaned well because it had a very small screw-on cap, and sometimes they gave it to you feeling all greasy. In the final days, we just bought our own bottled water instead.

For the first two days, the breakfast (which was included in the stay) was fine, but from then on, the quality of the service and food deteriorated terribly, to the point that we started buying our own food for breakfast. You had to keep asking for everything, and the service was very slow. One of the waiters—the tallest one—was very unpleasant and not at all friendly. The other waiter, the thinner one, was nicer. I would never recommend this hotel.
























Leisure Family
10/10
Exceptional
14 Dec 2025
Mayra
Excellent service
Business_and_leisure Family
10/10
Exceptional
19 Nov 2025
Fabian Carrizales
Excelentes instalaciones, personal muy amable y el desayuno muy rico.
6/10
Pleasant
04 Nov 2025
Anne
The room condition was fine but lighting was so dim, I could not read. As well, the rooms do not have windows to the outside, so never any natural light in the room. Location is excellent.
Leisure Self
10/10
Exceptional
03 Nov 2025
Alicia Guzman
I love this place, everyone was very friendly, and the hotel is beautiful the details were amazing and the rooms are nice and quiet staff are very friendly, I will definitely come back, very close to the Cathedral and all the museums excellent place.
Leisure Partner
8/10
Excellent
27 Oct 2025
HECTOR
Wifi very bad
Leisure Family
10/10
Exceptional
26 Oct 2025
jorge
This place is two blocks away from the square. It was amazing and the free breakfast was delicious. Highly recommend this place
Leisure Family
10/10
Exceptional
11 Oct 2025
Norma
Todo estuvo perfecto excepto que en Expedía anuncian que todos los cuartos cuentan con aire acondicionado, yo renté 2 cuartos por 3 noches y solamente la suite cuenta con AC lo bueno que no es verano y la temperatura de la ciudad es un poco fría…… la atención de todo el personal es excelente el desayuno incluido muy bueno y si gustan pedir ala carta los precios son muy razonables bueno en lo personal para mí son bajos
Leisure Family
10/10
Exceptional
09 Oct 2025
Antonio
Beautiful property. Very clean and quiet. Excellent customer service. Great Front Desk stuff and restaurant especially Francisco made our stay memorable. Very close to the cathedral and the shopping areas. Thanks for the hospitality. Daniela and Antonio
Leisure
10/10
Exceptional
16 Sep 2025
Emma
The room, the staff and the hotel
Leisure Partner
10/10
Exceptional
18 Aug 2025
Brandon
Amazing from check in to check out
10/10
Exceptional
22 May 2025
Ramin
The building gorgeous and epic. The inner courts are beautifully designed and are cool in middle of day. The breakfast is simple but well made with care. The staffeare also very professional and helpful. I totally suggest this as the base to walk and explore the center
10/10
Exceptional
19 May 2025
Norma
A cuadra y media de la catedral, un hotel bonito y personal muy amable, ahi mismo nos ayudaron a comprar los boletos para los tours
Leisure Partner
10/10
Exceptional
16 May 2025
jose

Bonito hotel

Muy bonito hotel boutique en en centro de la ciudad de Puebla
Partner
10/10
Exceptional
04 Mar 2025
Kirk
Delightful place to call home for a few nights. Beautiful building with lots of indoor plants. Nice breakfast provided each morning. Borrowed bikes from the front desk for one day, that was fun! Easy to walk to anything central from this location.
Leisure Partner
10/10
Exceptional
07 Feb 2025
Yulia
Very nice staff, clean rooms.
Business_and_leisure Partner
6/10
Pleasant
15 Jan 2025
Vismante
Staff here is nice, but the hotel itself is really not a 4* hotel. We were in January and the room temperature was really cold when we arrived. Asked for a heater-they have none. Also, there is a fan in the room, so hotel could have just bought a fan who not just cools but also warms the weather or install an a/c. Also there was no hot water an evening we arrived. The staff on the frontdesk and the restaurant barely speaks english so it is really hard to communicate. Breakfast are very limited as for 4*. Parking costs extra.
Leisure Family_with_children
10/10
Exceptional
06 Jan 2025
Veronica
It was a beautiful hotel, staff is very friendly. Breakfast was very tasty. Close to the downtown, yet semi-quiet street.
Partner
10/10
Exceptional
14 Nov 2024
Jose A
Location, service and confort!!!
Partner
10/10
Exceptional
06 Nov 2024
Araceli
We were happy to stay at this hotel. 2 blocks from the Zocalo, cathedral, etc. The service is excellent. We will stay at this hotel again.
Leisure Family
10/10
Exceptional
24 Oct 2024
Nina Marie
Staff was super amazing and helpful. Most beautiful hotel I’ve ever been.
Leisure Friends
10/10
Exceptional
02 Oct 2024
Margarita
La atención de sus empleados, excelente sobre todo la de el mesero. Muy atentos todos. Excelente ubicación, muy limpio y muy bonito. Las mezcalitas muy buenas.
Leisure Family
10/10
Exceptional
02 Aug 2024
Martha
Wonderful Hotel and Excellent Service
Friends_and_family Friends
10/10
Exceptional
30 Jul 2024
Gabriela
They know about hospitality and understand that details make the difference.
They take care of the guest and attend to their needs promptly.
They offer free bicycles for guests and a delicious welcome cocktail.
I loved the hotel.
Leisure Family
10/10
Exceptional
11 Jul 2024
Alejandro
Loved staying here, and walk to all points of interest. Will stay here when I come back
10/10
Exceptional
09 Jul 2024
Mario
The room was great , clean amd quiet.

The staff was friendly and very accommodating.

I would definitely stay at this hotel again if I was going to get a similar room
Rate. I specially appreciated that it included the breakfast and it was so close to the historic district.
Self
8/10
Excellent
23 Jun 2024
gregory
The property advertised air conditioner rooms. And when we got there, there's only three air conditioning rooms out of about twenty they need to change their description of what they provide
Leisure Partner
10/10
Exceptional
22 Mar 2024
Roy
todo bien
Leisure Self
8/10
Excellent
19 Mar 2024
Benjamin
First assigned a room with no air conditioning or window. Requested to be reassigned to a new room the next day
Leisure Partner
10/10
Exceptional
16 Mar 2024
Guadalupe
Todo excelente, excepto que información del hotel no mencionó que se tenía que pagar extra por el estacionamiento. Ayudaría mucho si agregan esta información.
Leisure Family
10/10
Exceptional
01 Mar 2024
Jose
Great staff! Extremely friendly!! Hotel is beautiful and in the best location!!! Huge delicious breakfast
Leisure Friends
10/10
Exceptional
08 Feb 2024
Zughey
Hotel is beautiful, clean and the staff is amazing
Leisure Partner
10/10
Exceptional
07 Jan 2024
Gerardo
Great location, comfortable, the best service and attention from all personnel, we did enjoyed breakfast every morning,
Leisure Family
6/10
Pleasant
13 Nov 2023
Mariana

Buen servicio, pésimo internet

El hotel es muy lindo, tal como aparece en las fotos, si vas de negocios, no te hospedes aquí, el internet es pésimo, tenía una clase que tomar por la tarde y en la habitación me fue imposible conectarme, me dijeron que podía hacerlo en el área de restaurante, la señal era mejor pero muy inestable, tuve que tomar la clase sin video para poder escuchar.
En la habitación ni siquiera cargaban redes sociales.
Sólo desayuné 1 día y no fue muy buena la comida, pedí un extra de cecina y no me gustó.

Cabe mencionar que el personal en todo momento fueron muy atentos.

En resumen, si no necesitas internet, es un buen lugar para hospedarte, limpio, cómodo, buena cama y bien ubicado.
Business
10/10
Exceptional
07 Nov 2023
Robert

Classic colonial

Beautiful classic Hotel, with historical colonial interior. Romatic, small in size perfect to avoid crowds. Close to Zocalo. Personel was always nice and helpful. Our windows opened to the street, that was a treat. Very clean.
Partner
8/10
Excellent
05 Nov 2023
Daniel
Excellent central location, helpful staff (eg valet parking my rental car). Im normally someone who finds having natural light important, so was a bit worried about the lack of it, but having the skylight and the doors into an internal courtyard was fine - it works in a historic building like this.
Leisure Family
10/10
Exceptional
21 Oct 2023
Jacqueline
Great staff that go out of their way to make you feel comfortable, clean rooms.
Leisure Family_with_children
10/10
Exceptional
11 Oct 2023
Stephanie
Very pretty hotel and excellent service. They welcomed me with a mezcalina and the next day we had breakfast included. It was very close from el zocalo and a lot of restaurants around us. Love it!
Business Family
4/10
Poor
09 Oct 2023
Daniel
We stayed two nights. The hotel is convenient, but at night the noise level either from people partying, but all night long there was a banging noise, perhaps from some bird. One night partiers until very late, and the other night a banging noise all night long and during the day it seem to be gone. Because the hotel is open you can hear every conversation from the first floor. The toilet didn't work and even after tell them once and they said it was fixed it was not.
Partner
2/10
Poor
18 Sep 2023
Debra

Disappointed

We booked and paid up front for this hotel at 15:00 on Sunday 17 Sept whilst in Mexico City and accidentally entered the wrong date - we entered Sunday 17 Sept instead of Monday 18 Sept. We contacted the hotel and they referred us back to Hotels.com. The agent there was extremely helpful and rang the hotel to see if they would change the booking. Unfortunately, they refused to do so. We therefore booked another hotel in Pueblo. At approx 15:15 (24 hours later) we received a message from The Angel hotel saying they would move the date. I explained we had already booked and paid up front and could they move the date to Monday 25 Sept when we would be returning to Pueblo. Not even the courtesy of a response. They just ignored our request. As it happens the hotel we booked (Hotel Casa del la Palma) was in the heart of the historic quarter in a lovely tree lined road illuminated with tree lights at night.
Partner
10/10
Exceptional
10 Sep 2023
Velia
Clean beautiful and big rooms. Lovely. Highly recommend it!! Great customer service ❤️ loved the location. Walking distance to the main plaza and lots of restaurants with delicious and super affordable ❤️ 10
Leisure
8/10
Excellent
01 Aug 2023
Thaily

Cute, not worth the price

It was nice, there was a small problem with our bathroom, so we got switched to another room which was the presidential suit.
Partner
8/10
Excellent
21 Jun 2023
Ambler

STAY HERE!

Great property in the best and most convenient part of a great tow
Partner
10/10
Exceptional
18 Oct 2022
Ivone
Clean, quiet, and comfortable
I Highly recommend it !!!
Friends_and_family Family
10/10
Exceptional
02 Mar 2022
Gabriel

Excelente experiencia

Excelente experiencia. Todos son muy amables, muy atentos. El hotel es precioso, con habitaciones muy amplias, muy bien decoradas, y unos patios muy bonitos. Desayunamos ahí casi todos los días, y probamos muchos platillos (chilaquiles verdes y rojos, paquete toluqueño, huevos rancheros, enfrijoladas), todo buenísimo, incluyendo los lecheros. La ubicación es excelente también, en el centro, pero sin estar en una calle congestionada --está a dos calles de la catedral, y a tres calles de los churros :) Mi familia quiere regresar a ese hotel la próxima vez que vayamos a Puebla, y ya lo empezamos a recomendar a otras personas. Gracias a todo el personal por una estancia muy agradable.
Friends_and_family Family
10/10
Exceptional
20 Feb 2022
Verified traveler

Wonderful!

Wonderful stay! Room was very spacious and clean. The building is beautiful and the staff is so friendly. Great location for exploring el centro histórico. Highly recommend!
Partner
10/10
Exceptional
18 Jan 2022
Judith
A lovely stay in an oversized double Queen bedded room with vaulted ceiling. Easy walk to the Zocalo, many restaurants and the Talavera markets.
Leisure Friends
8/10
Excellent
02 Dec 2021
Eileen
Staff was fabulous! Location excellent. Price fair. Charming old colonial with over-the-top mold problems. Also the covid room sanitizer was extreme and also toxic. Both, with prolonged exposure would be hazardous to your health. I mentioned both when I checked in and she said it was normal. I've stayed in numerous colonials over the last ten years and that was not normal.
Friends_and_family Friends
10/10
Exceptional
04 Nov 2021
GILDARDO
Hermosas y amplias habitaciones. Camas muy confortables. Definitivamente me volveré a hospedar en este hotel
Leisure Friends
10/10
Exceptional
27 Oct 2021
Lynn

Wonderful stay

Fantastic property with great service and location!
Partner
8/10
Excellent
05 May 2021
David
Todo excelente, solo que no fue la habitación que había escogido, nos enviaron a otra habitación, estaba muy bien, pero en teoría reserve la de la fotografia, le comenté esto y no me dieron respuesta y solo había tres habitaciones ocupada en ese fin de semana. Por otro lado en el baño encontramos cabellos largos en el piso.
Friends_and_family Friends
4/10
Poor
15 Mar 2021
Kent

Don't waste your money.

When checking in i knew i had made a mistake. The room did not match the booking request. There was no welcome drinks. There is no bathtub in the imperial suite. The sevice was subpar at best.
Partner
10/10
Exceptional
22 Feb 2021
Verified traveler

Great Staff

Perfect Hotel and location
Partner
10/10
Exceptional
01 Feb 2021
Troy

On our way to Cozumel

Room would have been perfect had there been a chair to sit in. Only place to sit was on the bed.
Friends_and_family Friends
8/10
Excellent
08 Jan 2021
Cristina

Gorgeous hotel, problems with hot water

The hotel is very beautiful and the staff is really nice. The patios are gorgeous and we were treated with kindness and attention. However, there was no proper hot water in the shower and it was until the second day of attempts that they allowed me access to another shower (in another room, in and out). This was weird in a hotel like this, particularly during winter. I would appreciate that they advertised the rooms with bathtubs, because I would have paid the difference if I knew for certain. Instead, for all rooms it said: shower and/or bath. So, we picked the room according to the number of beds needed.
Other little detail surprised me, like the light from the night table not working. I only missed it because of my attempts of showering during the night. I had to wake up my husband every time I stood up.
Partner
10/10
Exceptional
17 Mar 2020
Verified traveler
Feels like in the old times in an castle. Highly recommended
10/10
Exceptional
05 Mar 2020
Verified traveler

A wonderful choice

This boutique hotel is wonderful! Elegant mansion beautifully decorated in the heart of town, very quiet, delicious continental breakfast and the staff is extremely helpful. We wish we could have stayed longer.
Friends_and_family Family
8/10
Excellent
17 Feb 2020
Rick
A suite boutique hotel with a great staff. It is well located. Only issue was a shortage of hot water. A refrigerator would be nice but not essential. We would stay there again.
Friends_and_family Friends
10/10
Exceptional
12 Feb 2020
Dave
Great location to the historic area. Restaurants in the area were wonderful
Leisure Partner
10/10
Exceptional
14 Jan 2020
Luis

Stay here!!

Beautiful place! Great service
Friends_and_family Family
10/10
Exceptional
05 Jan 2020
Jaime
Excellent and relaxing stay in Puebla, a short walk to the historic center of the city. Extremely helpful staff and a beautiful, well-kept property. Great breakfast!
Leisure Family
8/10
Excellent
17 Dec 2019
Jacqueline

Beautiful boutique property

Very beautiful and spacious room in a small, charming, and historic property. The staff was very accommodating. Great location.
Partner
10/10
Exceptional
10 Dec 2019
Ivone

Excellent

El hotel es maravilloso, está en excelentes condiciones y la temática colonial me encanta. Un lugar bastante tranquilo. El desayuno buffet con bastante variedad y gran sabor por un buen precio
Partner
10/10
Exceptional
24 Oct 2019
Verified traveler
the staff was very friendly and willingness to assist. the room was very clean too
Business Self
8/10
Excellent
09 Oct 2019
Verified traveler
Very well located, friendly and efficient staff. The only problem was the noise. Events at night have loud music and heard in the nearby rooms.
Business Self
6/10
Pleasant
22 Sep 2019
Verified traveler
Location excellent, two blocks from the zocalo (town centre)
Leisure Family
10/10
Exceptional
02 Aug 2019
Verified traveler
The staff was fantastic and the room was large and very comfortable. The location of the hotel is good for walking around the zocalo and most city center attractions
Leisure Family
10/10
Exceptional
13 Jun 2019
Dylan
Excellent service and beautiful hotel.
Friends
10/10
Exceptional
22 Apr 2019
ANTONIO
This hotel is beyond perfect since the time we did the check in we felt at home, the restaurant is superb!
Leisure Family_with_children
10/10
Exceptional
28 Mar 2019
Verified traveler
ol tha staf umans relasion allwais be frenli and atents
Business_and_leisure Family
10/10
Exceptional
27 Feb 2019
Denise
Staff couldn’t do enough for us. Wonderful hotel. Beautifully appointed.
Family
10/10
Exceptional
12 Feb 2019
Philip

Puebla in Style and Comfort

Hotel Marques Del Angel is the perfect place to stay for experiencing the historic center of Puebla in style and comfort. The bed was large and comfortable; the service was attentive and cheerful; and the breakfast was tasty and varied. We greatly enjoyed our stay.
Partner
10/10
Exceptional
14 Jan 2019
Jerry
Beautiful hotel in a casona with two interior courtyards. The upkeep and decorationof the is excellent. Food and service of the attentive staff was fantastic. The room itself was comfortable and had everything we needed for our 3 night stay. Location is 2 blocks off the zocalo with everything you may need close at hand. I will return here again to enjoy the hotel and city.
10/10
Exceptional
04 Jan 2019
Verified traveler
Excellent service! small boutique hotel , each room is unique. Rooms are spacious. Ask for a suite , specially one that has a balcony. Although brreakfast menu is limited, it is very tasty. Bathrooms have all amenities and are very nice. this is a one year old hotel, so everything is new. there is free wifi and free parking
Leisure Family
10/10
Exceptional
26 Dec 2018
Verified traveler
Excellent hotel will recommend because it is really close to all amenities. Excellent customer service
10/10
Exceptional
25 Dec 2018
Verified traveler
The hotel is very well located and very elegant. I wii be back
8/10
Excellent
10 Dec 2018
Peter

Good value

Excellent location, world class service, simple but very good breakfast, nice little Mezcal bar. Tall people beware of the tiny beds (190 cm with a bedframe that made the foetal position an unwellcome necessity). Needs a coat of paint, but building interior is otherwise very nice. Overall good value for money.
Family
10/10
Exceptional
10 Dec 2018
Kamilla
Wonderful staff! Friendly atmosphere, delicious food and very convenient location. Close to the most beautiful place of the city - The Cathedral.
8/10
Excellent
27 Aug 2018
Martin

Nice hotel in downtown Puebla.

Very nice hotel, spacious room, though the breakfast could be better.
Friends
10/10
Exceptional
04 Aug 2018
Verified traveler

Lovely breakfast! Spacious rooms!

The restaurant was delicious and the staff very attentive! Room was spacious with two queen beds. Modern bathroom and beautiful yellow colored indoor patio. It's two blocks from el zocalo and around the corner from a bookstore.
Family
6/10
Pleasant
30 Jul 2018
Verified traveler

Charming hotel, but the room below expectations

This hotel is beautiful and well located. Staff is very helpful and very kind.
We booked a suite and we were very disappointed : the door of the bathroom locked itself from outside (already mentioned in previous comments and not repaired then), the air conditioning wasn't working and we were in the middle of the summer (!!) (they put a little fan which was clearly not enough to refresh the room...) and the room was super humid. When we told the front desk about the AC they \"didn't know\" which was obviously not true since they put a fan in the room...the wifi was super not working well.
In addition of this, the room was in the patio so you can hear everyone's conversation. This wasn't a quiet stay.
In a few words, the hotel is charming, and the staff very attentive but it doesn't fit the standards of a 4 star hotel and we felt that the price of the room was way too expensive for what we got. Too bad, we won't come back !
Partner
10/10
Exceptional
19 Jun 2018
Liliana

A Jewel in Downtown

What an amazing hotel!, a true jewel in downtown!. Hotel was incredibly clean and beautiful. The most amazing part is the service!. Lolita, Mario, José, Isaac and the entire crew were super kind and helpful. Thank you for making our vacation one to remember!.
Family
10/10
Exceptional
07 Jun 2018
Lori

Pampered

This beautiful and quiet hotel appointed with colonial furnishings is well-located near the central Zocalo. Staff were friendly and attentive and contributed to a great vacation.
10/10
Exceptional
02 Jun 2018
Dee
Well located a few blocks from the cathedral and zocalo, this recently restored and updated small hotel is a gem. Wonderful bathroom with huge shower and our large room opened to the patio, as I think all the rooms do. Note: no air conditioning but, a circulating fan was provided. Also, our room did not have windows. Our rom was in the rear of the hotel with a small separate patio with seating and small dining tables. It was very quiet and private.
Puebla closes down pretty early and we did not hear any noise at night.
For the price, this is a very good bargain. Very reasonable given all it’s amenities. Highly recommended.
Special thanks to Daniela, Issac and Juan of the highly competent staff!
10/10
Exceptional
08 Apr 2018
Rafa

Boutique Hotel

Wonderful colonial suite with modern amenities. Close to Historic Core.
Staff was very cordial and helpful with an excellent breakfast offering. Ask for an interior room suite if you're a light sleeper but the street side balcony lets you enjoy Puebla....
6/10
Pleasant
08 Apr 2018
Verified traveler

In to the historic area, too bad they have bugs!!!

On arrival, I was assigned an ample and comfortable room. Come night time I prepped for bed, that’s when I noticed a countless number of winged TERMITES all over the floor, climbing the beds, on the door. I called the front desk, and I was quickly moved into another room. Later that night, I woke up to use the bathroom, only to find that it was locked, and the door knob broken. I called the front desk, someone came up, and was NOT able to open the door, I ended up using the bathroom of the room with termites. I had to use a bathroom in the termite room until the next day. The bathroom door was open but not properly fixed, thus still prone to locking unexpectedly. After another complaint, they sent up someone to my room with a new door knob replacement in the late evening. Still wondering why this wasn’t fixed properly the first time, I told him to take care of the issue when I was out in the day, not at the time I just wanted to relax. I used some paper to keep the door from locking on me. The sad part, the reason that I wrote my review, is that not only did I have a terrible experience, but that the staff was aware of the issues, as other guests had complained about the same problems. The hotel failed to fix these issues, even after past complaints and preferred to have another guest have a unpleasant stay. I will not stay at this hotel again, and will advise anyone planning to book a room, to stay clear or risk unpleasant surprises.
10/10
Exceptional
04 Apr 2018
T

Just wonderful

The main square is at your doorstep so location is fantastic. The staff are so kind, generous and super friendly. The room was superb and very comfortable and clean. Really can’t fault it in any way. It’s just outstanding! And for the price it’s a steal!
8/10
Excellent
02 Apr 2018
Verified traveler
My only complaint is that the WiFi didn’t work well in the room that I had. My room was located in the back corner, and while the room was very nice, the WiFi signal was not strong. It worked great in the lobby and other common areas.
4/10
Poor
29 Mar 2018
Verified traveler

there are much better options

no warm water in the shower for 2 of 3 days (and they knew about it from day 1. Couldn't properly close/lock window. second day my entire furniture had moved in the room ? Toilet lid kept falling down and wouldn't stay up, shower flooded the whole bathroom bc of poor design

Location & surroundings

Hotel Marques Del Angel
Av. 5 Poniente #332, Puebla, Mexico

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Hotel Marques Del Angel

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