DB
Buffet Breakfast
This meal plan may be available depending on the selected room/rate.
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9.2/10Excellent995 Reviews
Cleanliness9.4/10 9.4
Service9.4/10 9.4
Comfort9.4/10 9.4
Condition9.2/10 9.2
Neighborhood9.8/10 9.8
Amenities8.8/10 8.8
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About JF Grand Puebla
The JF Grand Puebla is an urban hotel that, in line with the city, is designed with an architecture and avant-garde style but without forgetting the traditional essence of Mexican culture and cuisine.
The strategic location of the hotel in the business district and just 3 km from the historic center, make it perfect for visiting the city but in a peaceful environment where guest can go shopping.
They can also get better acquainted with the rich cuisine of the region thanks to the proximity of some of the best local restaurants and bars. The stay at the Occidental JF Puebla is a modernist experience since entering the hall, decorated with the latest design in furniture and lighting.
The restaurant-bar and the cafe have also an elegant and sophisticated style to bring guests a wide range of Mexican cuisine in a relaxed ambiance. The 105 rooms are the best proof that the design and features of the hotel have been upgraded for the most exclusive stay.
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With a stay at JF Grand Puebla in Puebla (La Paz), you'll be within a 5-minute drive of Triangulo Las Animas Shopping Center and Galerías Serdán. This hotel is 2.2 mi (3.5 km) from Zócalo de Puebla and 2.3 mi (3.7 km) from Puebla Cathedral.
Make yourself at home in one of the 105 air-conditioned rooms featuring Smart televisions. Your Select Comfort bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include safes and desks, as well as phones with free local calls.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Puebla? This hotel has 5382 square feet (500 square meters) of space consisting of a conference center and 8 meeting rooms. Free valet parking is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Pet friendly
Concierge
Laundry
Gym
Non-smoking
Business facilities
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
midnight
Check-out until
12:00 PM
Minimum check-in age
18
Hotel policies
Professional property host/manager
Pets allowed
Pet max weight (per pet) in kg is 10
Pet max weight (per pet) in lb is 22
Only dogs and cats are allowed
Maximum number of pets per room 1
Service animals are allowed
Service animals are exempt from fees/restrictions
Pets cannot be left unattended
Cleaning and safety
Sanitization
Contactless check-in is available
Contactless check-out is available
Cashless transactions are available
Essential Travel
Essential workers only - NO
Important information
-
You need to know
- One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
-
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Guests must contact this property in advance to reserve onsite parking
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Long-term renters welcome
- Safety features at this property include a smoke detector and a security system
-
Minimal age
18
-
Optional fees
- Fee for full breakfast: approximately MXN 220 for adults and MXN 150 for children
- Pet deposit: MXN 1000 per stay
- Pet fee: MXN 430.00 per pet, per stay
- Service animals are exempt from fees
- Late check-out fee: 50 percent of room rate (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
German
English
Spanish
Nearby attractions
Fuente de los Frailes
0.4 km / 0.2 mi
Universidad Popular Autónoma del Estado de Puebla
1.4 km / 0.9 mi
Triangulo Las Animas Shopping Center
2.1 km / 1.3 mi
Museum of the Mexican Army and Air Force
2.2 km / 1.4 mi
Museo del Ferrocarril
2.5 km / 1.6 mi
Galerías Serdán
2.6 km / 1.6 mi
Uriarte Talavera
2.6 km / 1.6 mi
National Museum of Mexican Railroads
2.7 km / 1.7 mi
Cuexcomate Volcano
2.8 km / 1.8 mi
Zócalo de Puebla
3.2 km / 2 mi
Palafoxiana Library
3.4 km / 2.1 mi
Rosario Chapel
3.4 km / 2.1 mi
Puebla Cathedral
3.4 km / 2.1 mi
Santo Domingo Church
3.5 km / 2.2 mi
Candy Street
3.5 km / 2.2 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Year of construction: 2014
- Year of most recent renovation: 2014
- Total number of rooms: 105
- Number of floors (main building): 8
- Executive rooms: 27
- Superior rooms: 78
- hotel
- American Express
- MasterCard
- Visa
- City centre
- Bus/Train station
Show 63 more facilities & services
- Nearest Bus / Metro Stop
- Airport
- Golf course
- Entertainment Area
- Wheelchair-accessible
- Car parkExtra charge
- 24-hour reception
- Check-in hour
- Check-out hour
- Late Check-outExtra charge
- Mobile phone coverage
- Wi-fiExtra charge
- Local and international calls
- Car hireExtra charge
- Transfer serviceExtra charge
- Secure parking
- Valet parking
- Airport ShuttleExtra charge
- Room service
- Laundry service
- LaunderetteExtra charge
- Multilingual staff
- 24-hour security
- Bellboy service
- Smoke detector
- Hotel safe
- Currency exchange facilities
- Cloakroom
- Lift access
- Terrace
- Sun terrace
- Gym
- Newspapers
- Luggage room
- Electric kettle
- Café
- Bar
- Restaurant
- Non-smoking area
- Banquet hall
- Air conditioning in Restaurant
- Conference room
- Meeting room: 8
- Projector
- Secretarial service
- PrinterExtra charge
- Photocopier
- Business centre
- Audio-visual equipment rentalExtra charge
- TV lounge
- Breakfast
- Breakfast buffet
- Breakfast a la carte
- À la carte lunch
- À la carte dinner
- Gluten-free meals
- Vegetarian meal
- LGTBIQ friendly
- Children get free accommodation, meals payable on the spot
- Identification card at arrival
- Non-smoking establishment
- Minimum check-in age: 18
- Fitness
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
RO
Room Only
Accommodation only. Meals are usually not included.
BB
Bed & Breakfast
BED AND BREAKFAST
Breakfast is included with your stay.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
DOUBLE EXECUTIVEDOUBLE • EXECUTIVE • 1 Bedroom • 42 m²DBL.EJ
Room overview
Non-smoking room- Room size
- 42 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- EXECUTIVE
Adult and child limits apply within the room's total guest limit.
Room amenities
- Desk
- Bathrobes
- TV
- Radio
- Minibar
- Mini fridge
- Tea and coffee making facilities
- Ironing set
Show all 32 amenities
- Make-up mirror
- Trouser press
- Smoke detector
- Housekeeping
- Children share the bed with parents
- Safe
- Bathroom
- Shower
- Hairdryer
- Wheelchair-accessible
- Individually adjustable heating
- Disability-friendly bathroom
- Wi-fi
- Wake-up service
- Pillow menu
- 220V power supply
- Alarm clock
- Central heating
- Individually adjustable air conditioning
- Centrally regulated air conditioning
- Toiletries
- Satellite TV
- Cable TV
- Towel menu
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityJF Grand Puebla
DOUBLE EXECUTIVE
Room photos
2 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 42 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- EXECUTIVE
Adult and child limits apply within the room's total guest limit.
Room code: DBL.EJ
Room amenities
- Desk
- Bathrobes
- TV
- Radio
- Minibar
- Mini fridge
- Tea and coffee making facilities
- Ironing set
- Make-up mirror
- Trouser press
- Smoke detector
- Housekeeping
- Children share the bed with parents
- Safe
- Bathroom
- Shower
- Hairdryer
- Wheelchair-accessible
- Individually adjustable heating
- Disability-friendly bathroom
- Wi-fi
- Wake-up service
- Pillow menu
- 220V power supply
- Alarm clock
- Central heating
- Individually adjustable air conditioning
- Centrally regulated air conditioning
- Toiletries
- Satellite TV
- Cable TV
- Towel menu
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 11 m²DBL.ST
Room overview
Non-smoking room- Room size
- 11 m²
- Occupancy
- Guests: 1–3 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room amenities
- Cable TV
- Satellite TV
- Wi-fi
- Wake-up service
- 220V power supply
- Make-up mirror
- Radio
- Tea and coffee making facilities
Show all 13 amenities
- Ironing set
- Safe
- Wheelchair-accessible
- Bathroom
- Shower
Facilities with extra charge
- Individually adjustable air conditioning
- TV
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityJF Grand Puebla
DOUBLE STANDARD
Room photos
2 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 11 m²
- Occupancy
- Guests: 1–3 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST
Room amenities
- Cable TV
- Satellite TV
- Wi-fi
- Wake-up service
- 220V power supply
- Make-up mirror
- Radio
- Tea and coffee making facilities
- Ironing set
- Safe
- Wheelchair-accessible
- Bathroom
- Shower
Facilities with extra charge
- Individually adjustable air conditioning
- TV
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE STANDARDSUITE • STANDARD • 1 Bedroom • 70 m²SUI.ST
Room overview
Non-smoking room- Room size
- 70 m²
- Occupancy
- Guests: 1–3 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width, Sofa bed
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wake-up service
- Electric Kettle: 1
- Sauna
- Children share the bed with parents
- Bathroom
- Shower
- Hairdryer
- Direct dial telephone
Show all 33 amenities
- TV
- Radio
- Kitchenette
- Kitchen utensils, plates & cups
- Kitchen
- Minibar
- Mini fridge
- Microwave
- Tea and coffee making facilities
- Ironing set
- Centrally regulated air conditioning
- Central heating
- Safe
- Wheelchair-accessible
- Wi-fi
- Pillow menu
- 220V power supply
- Toiletries
- Desk
- Make-up mirror
- Trouser press
- Satellite TV
- Cable TV
- Smoke detector
- Housekeeping
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityJF Grand Puebla
SUITE STANDARD
Room photos
2 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 70 m²
- Occupancy
- Guests: 1–3 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width, Sofa bed
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: SUI.ST
Room amenities
- Wake-up service
- Electric Kettle: 1
- Sauna
- Children share the bed with parents
- Bathroom
- Shower
- Hairdryer
- Direct dial telephone
- TV
- Radio
- Kitchenette
- Kitchen utensils, plates & cups
- Kitchen
- Minibar
- Mini fridge
- Microwave
- Tea and coffee making facilities
- Ironing set
- Centrally regulated air conditioning
- Central heating
- Safe
- Wheelchair-accessible
- Wi-fi
- Pillow menu
- 220V power supply
- Toiletries
- Desk
- Make-up mirror
- Trouser press
- Satellite TV
- Cable TV
- Smoke detector
- Housekeeping
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE DELUXEDOUBLE • DELUXEDBL.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityJF Grand Puebla
DOUBLE DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE EXECUTIVEQUADRUPLE • EXECUTIVEQUA.EJ
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- EXECUTIVE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityJF Grand Puebla
QUADRUPLE EXECUTIVE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- EXECUTIVE
Adult and child limits apply within the room's total guest limit.
Room code: QUA.EJ
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
JUNIOR SUITE KING SIZE BEDJUNIOR SUITE • KING SIZE BEDJSU.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityJF Grand Puebla
JUNIOR SUITE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: JSU.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE PresidentialSUITE • PresidentialSUI.6S
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Presidential
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityJF Grand Puebla
SUITE Presidential
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Presidential
Adult and child limits apply within the room's total guest limit.
Room code: SUI.6S
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE BASICDOUBLE • BASICDBL.Z1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- BASIC
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityJF Grand Puebla
DOUBLE BASIC
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- BASIC
Adult and child limits apply within the room's total guest limit.
Room code: DBL.Z1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE SUPERIOR KING BEDDOUBLE • SUPERIOR KING BEDDBL.KG-SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityJF Grand Puebla
DOUBLE SUPERIOR KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR KING BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE SUPERIORDOUBLE • SUPERIOR • 1 Bedroom • 36 m²DBL.SU
Room overview
Non-smoking room- Room size
- 36 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 2
- Bed setup
- 2 × Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
- Alarm clock
- 220V power supply
- Pillow menu
- Wake-up service
- Wheelchair-accessible
- Individually adjustable heating
- Central heating
Show all 32 amenities
- Individually adjustable air conditioning
- Centrally regulated air conditioning
- Ironing set
- Tea and coffee making facilities
- Mini fridge
- Fridge
- Minibar
- Radio
- TV
- Hairdryer
- Shower
- Bathroom
- Toiletries
- Desk
- Bathrobes
- Make-up mirror
- Trouser press
- Satellite TV
- Cable TV
- Plug adaptor
- Towel menu
- Smoke detector
- Housekeeping
- Children share the bed with parents
Facilities with extra charge
- Safe
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityJF Grand Puebla
DOUBLE SUPERIOR
Room photos
2 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 36 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 2
- Bed setup
- 2 × Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: DBL.SU
Room amenities
- Wi-fi
- Alarm clock
- 220V power supply
- Pillow menu
- Wake-up service
- Wheelchair-accessible
- Individually adjustable heating
- Central heating
- Individually adjustable air conditioning
- Centrally regulated air conditioning
- Ironing set
- Tea and coffee making facilities
- Mini fridge
- Fridge
- Minibar
- Radio
- TV
- Hairdryer
- Shower
- Bathroom
- Toiletries
- Desk
- Bathrobes
- Make-up mirror
- Trouser press
- Satellite TV
- Cable TV
- Plug adaptor
- Towel menu
- Smoke detector
- Housekeeping
- Children share the bed with parents
Facilities with extra charge
- Safe
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARD • 1 Bedroom • 62 m²JSU.ST
Room overview
Non-smoking room- Room size
- 62 m²
- Occupancy
- Guests: 1–3 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- JUNIOR SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room amenities
- Desk
- Centrally regulated air conditioning
- Safe
- Wheelchair-accessible
- Disability-friendly bathroom
- Wi-fi
- Wake-up service
- Pillow menu
Show all 26 amenities
- 220V power supply
- Hydro-massage bath
- Toiletries
- Make-up mirror
- Trouser press
- Satellite TV
- Cable TV
- Smoke detector
- Hot tub
- Bathroom
- Shower
- Bathtub: 1
- Direct dial telephone
- TV
- Radio
- Minibar
- Mini fridge
- Ironing set
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityJF Grand Puebla
JUNIOR SUITE STANDARD
Room photos
2 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 62 m²
- Occupancy
- Guests: 1–3 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- JUNIOR SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: JSU.ST
Room amenities
- Desk
- Centrally regulated air conditioning
- Safe
- Wheelchair-accessible
- Disability-friendly bathroom
- Wi-fi
- Wake-up service
- Pillow menu
- 220V power supply
- Hydro-massage bath
- Toiletries
- Make-up mirror
- Trouser press
- Satellite TV
- Cable TV
- Smoke detector
- Hot tub
- Bathroom
- Shower
- Bathtub: 1
- Direct dial telephone
- TV
- Radio
- Minibar
- Mini fridge
- Ironing set
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about JF Grand Puebla
100
reviews shown
Juaan
Parking was excellent, breakfast was good, showered door's need to be fix water leaks out alot on a few room's they i stay
Susan
Our room had no window. Tv only worked at night and channels were aimed at children or game shows. No CNN, no international news.
No hair conditioner.
No wash clothes.
Bare bones room. It was roomy, but bare.
Breakfast buffet was expensive. One could not order just coffee and a roll.
No hair conditioner.
No wash clothes.
Bare bones room. It was roomy, but bare.
Breakfast buffet was expensive. One could not order just coffee and a roll.
Claudia
The place was impecable, housekeeping did a great job cleaning the room. My only complain is that there were no windows in the room, no microwave not even a coffee maker. Also, breakfast prices are too high. They should consider better prices for the food.
Humberto
Good
Raul
Buen lugar y buena atención
Steven
Clean and quiet
Moises
La camas están muy cómodas, habitación grande. Muy limpio. Buena atención del personal.
JUAN
Room was nice
JUAN
Room was nice
Hugo
Amazing place
Hugo
Amazing service from all employees
James
Comfortable beds, coffee maker, walk in shower, refrigerator, and big screen TV. Not a complaint, but an observation--the only down side to our stay was limited food service during the beginning of the week, but there are restaurants neaby.
Ciro
Cleanliness
Andrés
Buena estancia
Luis
Excellent place with Excellent staff. Super friendly and attentive. Rooms looks exactly like the photo. Highly recommended it
ANUAR
The best experience at Puebla my favorite place to visit and stay. Love it “””””
Jezer
It is the second time I have stayed at this property and we love it. The service is good and the hotel is beautiful. We have always enjoyed our stay here. All the employes are always willing to assist.
Daniel
All good, the only thing i would like to recommend is hire more staff for important dates
Francisco
Excellent service 100% everything
Fernando
La localización es excelente, pero el hotel deja mucho que desear
JUAN
Food options are limited
Daniel
The location is on a hill so it is difficult walking. The tv is old, not a smart tv. The central air is noisy.
ERICKA C
No sirvió la caja de seguridad y no la arreglaron. Pedimos toallas y jabón y nunca nos lo llevaron. La actitud de las personas de recepción fue pésima.
Daniel
It’s a luxory hotel, however needs some improvements details like new tv and better menu restaurant.
Indra
Very far from city centre, and inconvenient.
Raúl
La habitación dejó mucho que desear. Sucia, el baño asqueroso. Por mucho no cumplió esta vez con lo que siempre ofrecen
Marianna Consuelo
Very nice hotel for a great price!
Neyra Alejandra
Overall a great Hotel located in a safe area. We took our baby and felt safe at all times.
Guadalupe
Hotel muy elegante
Es un hotel hermosamente decorado, a las 11 am toca un pianista en el lobby y es un ambiente encantador
Israel
Magnific
Was incredible
Hector
Excellent
Kirsten
It was great! Nice hotel and location. Highly recommend if you stay in Puebla.
Joseph
Best hotel I have stayed in a long time. Beautiful and clean. Excellent staff. 10 out of 10. If I ever return to Puebla I will be staying here.
Martha
Great service, location, amenities…
Juan
Excellent hotel!!! I recommend it. A
Hanna Myriam Dominguez
Reserve una habitación qué decía que dormían 6 pp, en mi información puse q éramos 2 adultos y 3 niños. La chica de la. Recepción muy amable, llegó a mi habitación ( qué estaba muy limpia) y había dos camas matrimoniales para 5 pp... Tuvimos que alquilar otra habitación pq no había manera de caber.. Nunca me había pasado esto haciendo una reservación en Expedia. El hotel muy limpio. Las camas muy incomodas, con fundas de plástico en colchón y en las almohadas No volveré a este hotel..
Felix
Nice hotel
Mark
It was great
Jose
Great Bedding
room was clean and ready.
Bedding is very comfortable, which is very important for me.
Bedding is very comfortable, which is very important for me.
Adrian
Tv was kinda small not really good
Raul
Urge ue cambien las regaderas de los baños, por lo demas todo esta excelente
Hilario
Solo el olor (aroma) de la habitacion no nos agrado !!! Baños del lobby, estacionamiento, comida y personal del restaurant muy muy bien
JUAN
I like the location. Hotel lobby is nice. Bathroom downstairs clean. Loading passengers area clean and open for fast and easy arrival
Graham
We had a very nice stay. Clean and comfy, courteous staff. Lovely neighborhood. The hotel interior design is beautiful. I wish we had tried the breakfast.
Juan Luis
Good deal hotel
Good place, very well located, good enough
Maricela
Watch your belongings. My husband had his brand new electric shaver stolen by the cleaning staff. We called the hotel and they made it sound like we left it somewhere else.
Maricela
Make sure, if you stay at this place watch your stuff. My husbands brand new electric shaver was taken by cleaning staff.
Juana Sanchez
Everything was fine
maria de los angeles
Everything was good.
Javier
Love the weather
Very nice place lots of restaurants near by staff very polite and friendly.
Miguel
Excellent spot
Great calm location, amazing rooms and ammenities
Cecilia
I like it ... super comfy.. the room, the bed ... but maybe they can give 1 more bottles of water if we are stay 2 people, because we paid the room for double ? 🤔 😊 ...
Overall is good ! Will go back again..
Overall is good ! Will go back again..
Verified traveler
Perfect Family Stay
We booked this hotel last-minute, and it did not disappointed. The staff was very attentive, the hotel was very clean, and the amenities were great. Located in a very clean and safe part of the city.
Carlos
The best bed ever
Amazing!!! The bed it’s the best bed I sleep in all the world
Aguilar
very clean and friendly staff. better occupy the service in the restaurant and have variety in the menu especially in the buffet. my comment is because I enjoy a good meal I hope to return
Shaun Eric
Beautiful hotel in a great location.
Verified traveler
Quiet area. It used to be better. The equipped the room with a coffee maker bue they do not offer coffee product.
José Migue
Very good
Good accommodation, very clean.
Miranda
Terrible overall. Never book again.
Service was terrible. Restaurant service was worse. I waited ubtil after they sang las mañanitas to an employee to have my order taken. Noise was ridiculous. Everything can be heard. From converstation in next room to Blender from restaurant at 7 am. Smell of eggs from restaurant resonsted in hotel and overall service terrible. Looks very posh but service and structure is terrible.
Scott
First class Hotel with friendly staff and the complimentary breakfast that was included with our room was the best.
Verified traveler
Ok
Very nice place, beautiful
Clean
The suite is nice and big but I didn’t like the shower because is very narrow
Very nice place, beautiful
Clean
The suite is nice and big but I didn’t like the shower because is very narrow
Patricia
El hotel excelenete, me dieron habitacion en primer piso y la calefacccion no servia, se reporto y me cambiaron de habitacion. Como es gotel familiar desde se temprano se escuchan gritos de niños en los pasillos. Me quedaba a menos de 10min para los lugares que visite en puebla.
Verified traveler
The room was tidy and clean and the breakfast was way better than expected,amazing breakfast.Very modern hotel.The check IN /OUT ladies were very friendly and spoke English.This hotel is way better than some 5 star hotels I have stayed in. The price was a bargain.
Doc
Breakfast was good to terrible.
A late dinner was a waste of time and expensive for a terrible salad, fettuccini, and a soup. Awful!!!
Not sure the cook was even there
Service excellent. Staff friendly. Great location. Excellent restaurants within walking distance. Safe area
A late dinner was a waste of time and expensive for a terrible salad, fettuccini, and a soup. Awful!!!
Not sure the cook was even there
Service excellent. Staff friendly. Great location. Excellent restaurants within walking distance. Safe area
Maria Cecilia
El hotel es lindo, y bien ubicado, las habitaciones amplias y el personal de valet parking muy amables, en general muy bien todo, tal vez lo único sería que se escucha mucho el ruido de las otras habitaciones, nos dieron habitaciones en diferentes pisos y a mí me tocó en el primero y muy cerca del lobby, por lo que se escuchaba todo el ruido de las personas que llegaban y salían, y en las otras habitaciones también se escuchaba el ruido de arriba y de las habitaciones de a lado.
Jacqueline
Es un buen hospedaje
JOSE ALFREDO
TODO BIEN
Rosi
Todo muy bien a excepción de que sale un mal olor del drenaje del baño
Ricardo
Excelente servicio y muy buena ubicación. Sin duda regresaría.
Miguel
Buena atención, falta mantenimiento en cuartos. Almohadas incomodas por recubrimiento
NATALY LETICIA
Habitación y limpieza bien …
Horacio
Excelente atención, muy buenas instalaciones y ubicación muy recomendable.
El personal fue muy amable
El personal fue muy amable
Homero
Es un hotel muy bueno, fue más de lo que esperaba
Juan José
Todo muy bien, nuevecito y muy limpio
Federico Jose
Bien ubicado y con estacionamiento
Leonor Aida
Bien todo gracias por la atención
rodolfo
BUEN LUGAR
ITZEDER
El hotel esta bien, limpio, buenos servicios
Perla Cristal
Un lugar muy bonito sin duda alguna para volver a regresar y hospedarme
Perla Cristal
Muy limpio, la música es encantadora y el lugar perfecto, me encanto
Manuel Alfredo
Check in tranquilo. Muchos lugares para pasear
Patricia
Das Personal ist sehr freundlich, für mich das beste am Hotel,
Aber man kriegt NUR am Einreise Tag Kaffee zum selbst vorbereiten im Zimmer.
Die wollten 40 Pesos für eine kleine Packung Kaffee. Das hat mir total schockiert da die Zimmer Preise nicht gerade günstig sind.
Das Restaurant ist auch ziemlich teuer.
Ich finde \"5 Sterne\" für nicht gerecht.
Aber man kriegt NUR am Einreise Tag Kaffee zum selbst vorbereiten im Zimmer.
Die wollten 40 Pesos für eine kleine Packung Kaffee. Das hat mir total schockiert da die Zimmer Preise nicht gerade günstig sind.
Das Restaurant ist auch ziemlich teuer.
Ich finde \"5 Sterne\" für nicht gerecht.
Erick ruben
Mi experiencia en reservar y en descansar en este hotel fue excelente.
Te brindan una muy buena atención, el hotel es muy agradable, limpio y cuenta con todo lo que necesitas
Te brindan una muy buena atención, el hotel es muy agradable, limpio y cuenta con todo lo que necesitas
Angel
Puedes tardar más de las 3 pm para marcar entrada
gerardo
Bien ubicado
LAURA
me parecieron las habitaciones muy confortable , limpias , me gusto mucho la seguridad , el personal muy atento claroq ue volveria me encanto
Viridiana
Todo excelente
Olga
El hotel está muy bonito, todo está en excelentes condiciones. El personal es muy cálido, amable y servicial. Igual la limpieza del hotel...ahí solo recomendaría que si limpien bien las orillas de los closets, ya que nos tocó encontrar una uña de pie enorme jajaja y fue un poco desagradable. Fuera de eso, todo excelente
Karla
no consumi en el hotel
José Antonio Yorba
Bien a secas, las bebidas en el restaurante muy malas por no decir pésimas, optamos por desayunar fuera todos los días
Angel
El baño tenía mal olor algo raro ya que no es la primera vez que me hospedó en este hotel
victor
Excelente hotel
Jose Guillermo
Si perobpueden estar mejores
Alberto
La habitación donde me hospedé no tenía ventanas, no me gusto del todo, el desayuno no me gusto tanto
ARACELI MARLEN MARTÍNEZ
Las almohadas eran malisimas
rodrigo
Faltó un poco de limpieza en el espejo de afuera al lado estaba lleno de bellos
Carlos
El personal se esmera. La habitacion sucia. Desayuno mal hecho
Cinthya
Faltan aditamentos como pasta de dientes, crema en hoteles de la ciudad de mexico siempre hay esos accesorios
Cinthya
No hay crema de cuerpo,, lo mececeres son indispensable cuando olvidamos los nuestros
Thelma
Todo super bien, las habitaciones de buen tamaño y limpias, el personal muy amable
Location & surroundings
JF Grand Puebla
Calle Zacatlan #10, La Paz, Puebla, Mexico
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JF Grand Puebla
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