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Four Points By Sheraton Puebla

Puebla · Mexico

Boulevard Hermanos Serdssn No 102View location

9.4/10Excellent1,391 Reviews
Cleanliness9.6/109.6
Service9.4/109.4
Comfort9.6/109.6
Condition9.4/109.4
Amenities9.4/109.4
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Four Points By Sheraton Puebla

Enjoy recreational amenities such as an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, wedding services, and a banquet hall.

Satisfy your appetite for lunch or dinner at María Ofelia, a restaurant which specializes in international cuisine, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge.

Buffet breakfasts are served on weekdays from 6:00 AM to 11:00 AM and on weekends from 6:00 AM to noon for a fee. Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in Puebla?

This hotel has 1485 square feet (138 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite. Stay in one of 144 guestrooms featuring flat-screen televisions.

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Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have designer toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls. Distances are displayed to the nearest 0. 1 mile and kilometer.

Galerías Serdán - 1. 1 km / 0. 7 mi- Fuente de los Frailes - 1. 3 km / 0. 8 mi- Cuexcomate Volcano - 2. 3 km / 1. 4 mi- Museo del Ferrocarril - 2. 4 km / 1.

5 mi- Museum of the Mexican Army and Air Force - 2. 6 km / 1. 6 mi- National Museum of Mexican Railroads - 2. 6 km / 1. 6 mi- Uriarte Talavera - 2. 6 km / 1. 6 mi- Plaza de Revolución - 2. 7 km / 1.

7 mi- Triangulo Las Animas Shopping Center - 3. 3 km / 2. 1 mi- Rosario Chapel - 3. 3 km / 2. 1 mi- Santo Domingo Church - 3. 3 km / 2. 1 mi- Candy Street - 3. 3 km / 2.

1 mi- Museum of Handicrafts - 3. 4 km / 2. 1 mi- Street of Candies - 3. 5 km / 2. 2 mi- Mexican Revolution Museum - 3. 5 km / 2. 2 mi.

A stay at Four Points By Sheraton Puebla places you in the heart of Puebla, a 1-minute drive from Galerías Serdán and 6 minutes from Estrella de Puebla Observation Wheel. This hotel is 4.4 mi (7 km) from Finsa Industrial Park and 4.4 mi (7.1 km) from Centro Expositor.

Stay in one of 144 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have designer toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.

Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in Puebla? This hotel has 1485 square feet (138 square meters) of space consisting of conference space and meeting rooms. Free valet parking is available onsite.

Popular amenities

Swimming Pool
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 1:00 AM
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

LGBTQIA+ friendly Professional property host/manager Pets allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-out is available Cashless transactions are available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Pool access available from 10:00 AM to 7:00 PM.
    • Only registered guests are allowed in the guestrooms.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Cashless payment methods are available for all transactions.
    • Contactless check-out is available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, mobile payments, and cash
    • Mobile payment options include: Apple Pay
    • Cashless transactions are available
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately MXN 350 for adults and MXN 150 for children
    • Pet deposit: MXN 1000 per stay
    • Pet fee: MXN 500 per pet, per night
    • Service animals are exempt from fees
    • Rollaway bed fee: MXN 300.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Galerías Serdán 1.1 km / 0.7 mi
Fuente de los Frailes 1.3 km / 0.8 mi
Cuexcomate Volcano 2.3 km / 1.4 mi
Museo del Ferrocarril 2.4 km / 1.5 mi
Centro de Artes Crazy Ibiza 2.4 km / 1.5 mi
Uriarte Talavera 2.5 km / 1.6 mi
Museum of the Mexican Army and Air Force 2.6 km / 1.6 mi
National Museum of Mexican Railroads 2.6 km / 1.6 mi
Plaza de Revolución 2.7 km / 1.7 mi
Poblano Museum of Popular Art 3.3 km / 2 mi
Triangulo Las Animas Shopping Center 3.3 km / 2.1 mi
Rosario Chapel 3.3 km / 2.1 mi
Santo Domingo Church 3.3 km / 2.1 mi
Candy Street 3.3 km / 2.1 mi
Street of Candies 3.5 km / 2.2 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 144
  • hotel
  • MasterCard
  • Visa
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Mobile phone coverage
  • Wi-fi
  • Airport Shuttle
Show 24 more facilities & services
  • Room service
  • Laundry service
  • Multilingual staff
  • Currency exchange facilities
  • Lift access
  • Garden
  • Terrace
  • Gym
  • Luggage room
  • Clothes dryer
  • Bar
  • Restaurant
  • Non-smoking area
  • Banquet hall
  • Conference room
  • Meeting room
  • Business centre
  • FaxExtra charge
  • Indoor freshwater pool
  • Outdoor freshwater pool
  • Sun loungers
  • Breakfast
  • Non-smoking establishment
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

B2

Breakfast For Two Guests

This meal plan may be available depending on the selected room/rate.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE CITY VIEW KING BEDDOUBLE • CITY VIEW KING BED • 1 Bedroom • 7 m²DBL.CV-KG
    DOUBLE CITY VIEW KING BEDPhoto unavailable7 photos

    Four Points By Sheraton Puebla

    DOUBLE CITY VIEW KING BED

    Room photos

    7 photos

    Room overview

    Smoking room
    Room size
    7 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    CITY VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV-KG

    Room amenities

    • Individually adjustable heating
    • Individually adjustable air conditioning
    • Centrally regulated air conditioning
    • Minibar
    • Shower
    • Bathroom
    • Alarm clock

    Facilities with extra charge

    • Wi-fi
    • Safe
    • Ironing set
    • Tea and coffee making facilities
    • Internet access
    • TV
    • Direct dial telephone
    • Hairdryer
    • Desk
    • Toiletries
    • Cable TV
    • Housekeeping

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE TWO QUEEN BEDSQUADRUPLE • TWO QUEEN BEDS • 1 Bedroom • 0 m²QUA.2Q
    QUADRUPLE TWO QUEEN BEDSPhoto unavailable6 photos

    Four Points By Sheraton Puebla

    QUADRUPLE TWO QUEEN BEDS

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    0 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    QUADRUPLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.2Q

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH VIEWSDOUBLE • WITH VIEWSDBL.WV-1

    Photos are not available for this room type.

    Four Points By Sheraton Puebla

    DOUBLE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.WV-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    Four Points By Sheraton Puebla

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN

    Photos are not available for this room type.

    Four Points By Sheraton Puebla

    QUADRUPLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH TERRACESUITE • WITH TERRACESUI.TR-1

    Photos are not available for this room type.

    Four Points By Sheraton Puebla

    SUITE WITH TERRACE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH TERRACE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.TR-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room WITH VIEWSRoom • WITH VIEWSROO.WV

    Photos are not available for this room type.

    Four Points By Sheraton Puebla

    Room WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Four Points By Sheraton Puebla

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CITY VIEW QUEEN BEDDOUBLE • CITY VIEW QUEEN BEDDBL.CV-QN

    Photos are not available for this room type.

    Four Points By Sheraton Puebla

    DOUBLE CITY VIEW QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CITY VIEW QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE GUEST ROOM CITY VIEWDOUBLE • GUEST ROOM CITY VIEWDBL.CV-GR

    Photos are not available for this room type.

    Four Points By Sheraton Puebla

    DOUBLE GUEST ROOM CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    GUEST ROOM CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV-GR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CITY VIEWDOUBLE • CITY VIEWDBL.CV

    Photos are not available for this room type.

    Four Points By Sheraton Puebla

    DOUBLE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE WITH VIEWSQUADRUPLE • WITH VIEWSQUA.WV

    Photos are not available for this room type.

    Four Points By Sheraton Puebla

    QUADRUPLE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Four Points By Sheraton Puebla

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE GRAND WITH VIEWSDOUBLE • GRAND WITH VIEWSDBL.GD-WV

    Photos are not available for this room type.

    Four Points By Sheraton Puebla

    DOUBLE GRAND WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    GRAND WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.GD-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG

    Photos are not available for this room type.

    Four Points By Sheraton Puebla

    DOUBLE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE CITY VIEWSUITE • CITY VIEWSUI.CV

    Photos are not available for this room type.

    Four Points By Sheraton Puebla

    SUITE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH VIEWSSUITE • WITH VIEWSSUI.WV

    Photos are not available for this room type.

    Four Points By Sheraton Puebla

    SUITE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-2

    Photos are not available for this room type.

    Four Points By Sheraton Puebla

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Four Points By Sheraton Puebla

9.4
Excellent
1,391 Reviews
Cleanliness
9.6 /10
Service
9.4 /10
Comfort
9.6 /10
Condition
9.4 /10
Amenities
9.4 /10
100 reviews shown
10/10
Exceptional
15 Jul 2026
Freed
Only thing missing was a microwave. Everything else was really nice.
Partner
10/10
Exceptional
07 Jul 2026
Francisco Raimundo
The food was excellent. We were two days and all things were perfect
Friends_and_family Family
10/10
Exceptional
02 Jul 2026
ANIBAL
Excellent hotel, great location, VIP parking no cost... Pool was open, gym 24 hours. Great restaurant / bar. Desk staff very friendly and helpful. Will stay there again.
Family_with_children
10/10
Exceptional
18 Jun 2026
Harry
Excellent place
2/10
Poor
14 Jun 2026
Elizabeth
Se callo el lavamanos a 3 am y fue un susto solo fueron a cambiarnos y no ofrecieron nada por lo sucedido
Self
10/10
Exceptional
31 May 2026
Celia
I like the location and the aervide
Partner
10/10
Exceptional
21 May 2026
ANA
Buena ubicación e instalaciones limpias
Family
10/10
Exceptional
20 May 2026
Rafael
Yeah, everything really awesome.
10/10
Exceptional
17 May 2026
Heidi
Very clean room, breakfast was great, and staff was amazing
Friends
10/10
Exceptional
16 May 2026
Francisco
Muy buena opción de hotel.
Habitación limpia, cama agusto, desayuno muy bueno… el trato súper bien
Self
10/10
Exceptional
04 May 2026
Sofronio
Great
Family
10/10
Exceptional
25 Apr 2026
Noe
Excelente hotel. Mi esposa y yo hospedamos aquí una semana de vacaciones y fue el hotel perfecto. La comida del restaurante está deliciosa y todo el personal súper amable.
Partner
10/10
Exceptional
24 Apr 2026
Audwin
To my new friends...Luz, Cesar, Manuel, Valentino and Staff.....Muchas gracias for making my trip to Puebla memorable! Your service and attention to detail...impeccable! Food was fantastic, my room service and daily cleaning, top notch! I look forward to my next trip, i will be seeking accommodations with my new friends! Again, thank you all and glad we met.
10/10
Exceptional
05 Apr 2026
Zinadine Didier
Nada
Friends_and_family Family
10/10
Exceptional
12 Mar 2026
Gabriela
Clean rooms. Nice lobby
Friends_and_family Family
10/10
Exceptional
28 Feb 2026
JORGE
Very clean and helpful staff
Self
8/10
Excellent
24 Feb 2026
Jaime
Our stay was pretty good, the hotel has all the services needed for a short stay
Friends_and_family Family
8/10
Excellent
17 Feb 2026
timothy
Great staff! Room a/c didn't perform well.
Enjoyed the bicycle rental
10/10
Exceptional
14 Feb 2026
Ivan
Todo bien
Leisure
8/10
Excellent
09 Feb 2026
Elvia
Room was good and clean
10/10
Exceptional
27 Dec 2025
Humberto
All good nice clean and comfortable hotel
10/10
Exceptional
02 Dec 2025
Regina
Excelente opción para quedarse en Puebla. Limpio, cómodo, tiene un oxxo 24hrs al lado, la ciclovía y bicis en renta. Muy bien
Leisure
10/10
Exceptional
23 Nov 2025
MARNIE
Rooms are clean and spacious. Room is serviced everyday.
Leisure Family
10/10
Exceptional
18 Nov 2025
Steven
Loved staying here. The room was clean and well appointed. The staff were all very friendly and helpful.
Partner
10/10
Exceptional
07 Nov 2025
David
Great room, good breakfast and very nice staff
Business Self
10/10
Exceptional
07 Nov 2025
Luis
Friendly
Partner
8/10
Excellent
02 Nov 2025
Patricia
The room was clean and spacious.
10/10
Exceptional
30 Oct 2025
Ciro
Yes
Leisure Family
10/10
Exceptional
08 Oct 2025
Sasha
.
Business_and_leisure Family
10/10
Exceptional
06 Oct 2025
Sasha
.
Business_and_leisure Partner
10/10
Exceptional
06 Oct 2025
Francisco
La zona no es la mejor, pero es conveniente para ir a varios lugares, por ejemplo Angelópolis, está a 10 minutos.

El personal es muy atento, y dan muy buen servicio.
Leisure Family
10/10
Exceptional
23 Sep 2025
Carlos
Increíbles instalaciones, habitaciones muy cómodas y limpias, alberca y gym excelentes
Todo el personal muy amable y con disposición para ayudar.
Definitivamente regresamos!!!
Business
10/10
Exceptional
15 Sep 2025
Areli Yazmin
Excelente!!!
10/10
Exceptional
30 Aug 2025
Jorge
Un lugar muy cómodo, excelente par descansar. Todo muy limpio y buena atención por parte de los empleados. Lo recomiendo.
8/10
Excellent
18 Aug 2025
Eduardo
The hotel is, as you expected, a business category. Does not exceed on any matter. But do have some backdrops... In my opinion, the pool is ridiculously small; it should be labelled as pound. You will not be able to swim inside it. and I do not like that the windows could not be open; no fresh air could come in.
It is good for a quick stay, but keep in mind it will only be for sleep, not relax time in the facilities.
10/10
Exceptional
27 Jul 2025
Jon
The staff was very hospitable and overall experience was good.
Business Self
10/10
Exceptional
23 Jul 2025
Brenda
Todo muy bien
10/10
Exceptional
29 Jun 2025
Andy
Great hotel
10/10
Exceptional
26 Jun 2025
Fernando
-
10/10
Exceptional
15 Jun 2025
Luis
Servicio impecable!
Business_and_leisure Pet
10/10
Exceptional
28 May 2025
Mauro
Evrything was very good
Business
10/10
Exceptional
27 May 2025
Rafael
Great location and value
Leisure Partner
10/10
Exceptional
23 May 2025
Marisa
Outstanding service, facilities and location. Very good food. An AWESOME choice!!! The staff are especially wonderful 😊
Pet
10/10
Exceptional
13 May 2025
JORGE
Amazing property
Partner
8/10
Excellent
11 May 2025
Laura Patricia
Great place to stay, specially when traveling with pets.
8/10
Excellent
29 Apr 2025
Heath A
Great stay
10/10
Exceptional
08 Apr 2025
Ariel
👍
10/10
Exceptional
08 Apr 2025
WEIJIA
Muy buen hotel
Business Partner
6/10
Pleasant
22 Feb 2025
Monica
I think the room could do a bit better in terms of cleanliness
10/10
Exceptional
17 Feb 2025
Víctor Manuel González
servicio excelente.
Business Partner
10/10
Exceptional
13 Feb 2025
Nitzaya
Las habitaciones limpias y cómodas, el personal muy amable!
Business_and_leisure Family
8/10
Excellent
14 Jan 2025
Mark
they ran out of parking spots we had to park around the corner.
Leisure Family
10/10
Exceptional
13 Jan 2025
Jaime
Very nice property and able to rest at night. Beds were clean and comfortable. Overall a great experience.
Leisure Partner
10/10
Exceptional
10 Jan 2025
Mia
Very quiet, sound-proof rooms. Excellent staff.
Leisure Partner
4/10
Poor
06 Jan 2025
Alberto
I have stayed here before without problems. This time i was given a room were the bathroom had bad or broken seal and it stunk. Changed room but noise from a nightclub below was incessant untill 6AM.
Service is great, restaurant could use some nicer pastries.
They used to have fresh croissants and pastry at the bar, near the espresso macjine, not anymore
Leisure
10/10
Exceptional
05 Dec 2024
ERIKA
Excellent hotel
Leisure Family
10/10
Exceptional
05 Dec 2024
Brandon
It's a nice hotel with good facilities. I especially loved the 24 hour restaurant on the ground floor and the hotel gym. It's a solid choice if you want a comfortable stay in Puebla.
Leisure Self
10/10
Exceptional
29 Nov 2024
Joanne
Love love the fact that they look after a doggie at the entrance
Leisure Family
10/10
Exceptional
22 Nov 2024
Lorraine
Excelente
Leisure Family
10/10
Exceptional
03 Nov 2024
Rosa
Hotel is nice, the area around it not great.
10/10
Exceptional
26 Oct 2024
Vicente
Nice option
Leisure Partner
10/10
Exceptional
10 Oct 2024
David
Segunda vez que me hospedo en este hotel, excelente ubicación para mis visitas de trabajo y el cuarto de primer nivel.
Business Self
10/10
Exceptional
09 Oct 2024
Celia
We like it because of its location, clean environment and friendly staff
Business_and_leisure
10/10
Exceptional
06 Oct 2024
Sasha
El personal del hotel super amable. Nuestra habitación estaba super limpia y el hotel es divino.
Leisure Partner
6/10
Pleasant
01 Oct 2024
Noe Bladimir
Staff treat
Business Self
10/10
Exceptional
27 Sep 2024
Dante J.
Excellent option.
Business Self
10/10
Exceptional
25 Sep 2024
Sandra
Nice hotel
10/10
Exceptional
23 Sep 2024
Celia
We like the hotel, it’s convenient the location for our trip.
Business_and_leisure
8/10
Excellent
16 Aug 2024
DULCE LAURA
We really enjoyed our stay here. During our visit we had to work and we found it very convenient that the hotel has a business center and has a very good WiFi service. As for the room it was quite average but comfortable.
Business_and_leisure Family
10/10
Exceptional
04 Aug 2024
Jose Emilio
Una ubicación excelente y habitaciones confortables y agradables.
Leisure Partner
8/10
Excellent
08 Jul 2024
Bryan
I liked the hotel a lot, maybe not ideal for most due to it being a 10 minute drive from the center of Puebla but It was very quiet with a 24/7 store next door. The room was very clean with excellent room cleaning being done everyday.
Leisure Self
10/10
Exceptional
07 Jul 2024
Laura Rosela
Todo muy bien, excelente servicio por parte de todo el staff, el unico detalle fue la regadera que salia poca agua debido a sarro, una limpiadita no le vendria mal
Business Self
8/10
Excellent
19 May 2024
Fernando

Cuidar limpieza

La limpieza del cuarto regular, muchos pelos en el baño, olor a humo en el cuarto
Friends_and_family Family
4/10
Poor
13 May 2024
Martin
Ok
8/10
Excellent
27 Apr 2024
Enrique
Facilities are good, clean and updated. The staff was kind and explained very clear all services availability
Leisure Family_with_children
8/10
Excellent
25 Apr 2024
ISRAEL
.
Leisure Partner
10/10
Exceptional
12 Apr 2024
roland
Staff in all areas is very professional and courteous
Business Self
10/10
Exceptional
08 Apr 2024
Sandra
Very nice place
8/10
Excellent
24 Mar 2024
Agenor
The live music was nice deatil
Leisure Family
10/10
Exceptional
13 Mar 2024
Jose Luis
Excellent all around
10/10
Exceptional
15 Feb 2024
Sandra
Had a great time!
8/10
Excellent
11 Feb 2024
Violet
Safe, good customer service.
Self
10/10
Exceptional
31 Jan 2024
Maria
This is an excellent property! Super clean and staff is super friendly and accommodating.. felt right at home
Leisure Family
10/10
Exceptional
06 Jan 2024
Celia
Very nice and excellent location
10/10
Exceptional
30 Nov 2023
MURAT
Generally looks ok
Business Self
8/10
Excellent
10 Nov 2023
Patricia
O
Leisure Family
10/10
Exceptional
02 Nov 2023
Tiffany
Very clean and friendly easy going staff.
Leisure Family
10/10
Exceptional
24 Oct 2023
David
👍
Leisure Family
10/10
Exceptional
21 Jul 2026
Tania
El hotel en excelentes condiciones, las habitaciones amplias, limpias y muy cómodas. Todo muy bien, sin duda regresaríamos.
Family_with_children
10/10
Exceptional
20 Jul 2026
DANIELA
Muy bonito hotel
Friends
8/10
Excellent
20 Jul 2026
Ingrid
Todo muy bien
Atención, limpieza, estadía, solo cuando llegue aún no estaba mi habitación, pero me compensaron con checkout late.
Friends_and_family Family
8/10
Excellent
20 Jul 2026
Jose Carlos
Le falta un poco de mantenimiento al hotel, sobre todo en la zona de alberca. Es un hotel mas para temas de negocios.
Family_with_children
10/10
Exceptional
19 Jul 2026
Laura
Es nuestro hotel favorito, cómodo, amables, tranquilo
Partner
10/10
Exceptional
16 Jul 2026
Francisco J
Habitación limpia. Buen servicio y muy amable
10/10
Exceptional
16 Jul 2026
Alejandro
La habitación funcional, limpia, decoración agradable el hotel muy comodo y el personal atento, amable y profesional.
El desayuno y restaurante con una relación costo calidad muy adecuada y también su área de alimentos y bebidas amable y servicial.
En general Excelente opción!!
8/10
Excellent
13 Jul 2026
Salvador
Bien en general para un viaje de negocios
Self
10/10
Exceptional
12 Jul 2026
Juan Guillermo
Excelente, sin duda me volvería a quedar
Family_with_children
10/10
Exceptional
12 Jul 2026
Alan
Excelente servicio, en buen estado las instalaciones y muy atento el personal.
Family_with_children
10/10
Exceptional
12 Jul 2026
Carolina
Todo excelente! Solo sugerimos que cambien las regaderas
Partner
10/10
Exceptional
11 Jul 2026
Mohammadreza
Very nice reception staff

Location & surroundings

Four Points By Sheraton Puebla
Boulevard Hermanos Serdssn No 102, Puebla, Mexico

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Four Points By Sheraton Puebla

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