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Hotel Royal Puebla

Puebla · Mexico

Atilac San Felipe HueyotlipanView location

7.8/10Very good178 Reviews
Cleanliness8.0/108.0
Service7.8/107.8
Comfort7.4/107.4
Condition7.6/107.6
Neighborhood7.8/107.8
Amenities7.2/107.2
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hotel Royal Puebla

When you stay at Hotel Royal Puebla in Puebla, you'll be in the historical district, within a 10-minute drive of FINSA and Cuauhtemoc Stadium. This hotel is 11. 6 mi (18. 7 km) from Val´Quirico and 3. 5 mi (5. 7 km) from Zocalo Square.

Take advantage of recreation opportunities such as a fitness center or take in the view from a terrace and a garden. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and a picnic area. Featured amenities include a business center, a 24-hour front desk, and luggage storage.

Free self parking is available onsite. At Hotel Royal Puebla, enjoy a satisfying meal at the restaurant. Stay in one of 50 guestrooms featuring flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and complimentary toiletries.

Conveniences include complimentary bottled water and in-room massages, and housekeeping is provided daily.

Read more about this hotelShow less

When you stay at Hotel Royal Puebla in Puebla, you'll be in the historical district, within a 10-minute drive of Cuauhtemoc Stadium and Zócalo de Puebla. This hotel is 15 mi (24.1 km) from Africam Safari and 3.7 mi (5.9 km) from Puebla Cathedral.

Stay in one of 48 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Conveniences include complimentary bottled water, housekeeping is provided daily, and irons/ironing boards can be requested.

Featured amenities include a business center, a 24-hour front desk, and luggage storage. Event facilities at this hotel consist of a conference center and meeting rooms. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Gym
Entertainment
Business facilities
Banquet facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 15

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available No elevators Noise-free rooms not guaranteed No alcohol served onsite No alcohol allowed onsite Professional property host/manager Pets allowed Only dogs and cats are allowed Service animals are allowed Service animals are exempt from fees/restrictions Pets cannot be left unattended

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Up to 2 children 4 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
    • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
    • Alcohol is not served or permitted at this property.
  • Special Instructions
    To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. \nIf you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • Guests must contact this property in advance to reserve onsite parking
    • This property accepts credit cards, debit cards, and cash
    • Noise-free guestrooms cannot be guaranteed
    • Safety features at this property include a fire extinguisher
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    15
  • Optional fees
    • Fee for cooked-to-order breakfast: approximately MXN 80 to 140 for adults, and MXN 50 to 140 for children
    • Pet deposit: MXN 150.0 per night
    • Pet fee: MXN 200 per pet, per night
    • Service animals are exempt from fees
    • Early check-in fee: MXN 150 (subject to availability)
    • Late check-out fee: MXN 150 (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Spanish

Nearby attractions

Galerías Serdán 2.4 km / 1.5 mi
Chapel of Santo Domingo 2.4 km / 1.5 mi
Parque del Paseo de Los Gigantes 2.9 km / 1.8 mi
Fuente de los Frailes 3.6 km / 2.2 mi
Cuexcomate Volcano 3.8 km / 2.4 mi
Museo del Ferrocarril 4 km / 2.5 mi
National Museum of Mexican Railroads 4 km / 2.5 mi
Uriarte Talavera 4.4 km / 2.8 mi
Universidad Popular Autónoma del Estado de Puebla 4.5 km / 2.8 mi
Museum of the Mexican Army and Air Force 4.5 km / 2.8 mi
Secrets of Puebla Tunnels 4.5 km / 2.8 mi
Poblano Museum of Popular Art 4.5 km / 2.8 mi
FINSA 4.6 km / 2.8 mi
Parque Puebla 4.6 km / 2.9 mi
Zona Histórica de los Fuertes 4.8 km / 3 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 2009
  • Year of most recent renovation: 2026
  • Total number of rooms: 48
  • Number of floors (main building): 4
  • Annexe (s): 3
  • Number of floors (annexe): 4
  • Suites: 49
  • hotel
  • Large pets allowed (over 5 kg)Extra charge
  • Car park
  • Key Collection
  • 24-hour reception
Show 27 more facilities & services
  • Check-in hour
  • Check-out hour
  • Late Check-out
  • Wired Internet
  • Wi-fi
  • Secure parking
  • 24-hour security
  • ShopExtra charge
  • Garden
  • Terrace
  • Bicycle storage
  • Concierge
  • Gym
  • Luggage room
  • Dining area
  • Ski to door acces
  • Towels and bed linen
  • Restaurant
  • Breakfast room
  • Conference room
  • Meeting room
  • Business centre
  • Children playground
  • Game room
  • Continental breakfast
  • Picnic
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 38 m²DBL.ST
    DOUBLE STANDARDPhoto unavailable5 photos

    Hotel Royal Puebla

    DOUBLE STANDARD

    Room photos

    5 photos

    Room overview

    Smoking room
    Room size
    38 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Room amenities

    • TV
    • Fitness room
    • Bathroom: 1
    • Children playground
    • Cable TV
    • Billiards
    • Trouser press
    • Wi-fi
    • Internet access

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room BASICRoom • BASICROO.Z1

    Photos are not available for this room type.

    Hotel Royal Puebla

    Room BASIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    BASIC

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.Z1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room THREE BEDSRoom • THREE BEDS • 40 m²ROO.3B
    Room THREE BEDSPhoto unavailable6 photos

    Hotel Royal Puebla

    Room THREE BEDS

    Room photos

    6 photos

    Room overview

    Smoking room
    Room size
    40 m²
    Occupancy
    Guests: 2–6 • Adults: max. 6 • Children: max. 2
    Bed setup
    3 × Double bed 131-150 width
    Room type
    Room
    View / characteristic
    THREE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.3B

    Room amenities

    • Children playground
    • Bathroom: 1
    • TV
    • Internet access
    • Cable TV
    • Trouser press
    • Wi-fi
    • Fitness room
    • Billiards
    • Game room
    • Housekeeping

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 40 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable5 photos

    Hotel Royal Puebla

    DOUBLE KING SIZE BED

    Room photos

    5 photos

    Room overview

    Smoking room
    Room size
    40 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Room amenities

    • Internet access
    • TV
    • Bathroom: 1
    • Children playground
    • Game room
    • Billiards
    • Fitness room
    • Cable TV
    • Trouser press
    • Wi-fi
    • Living room: 1

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE QUEEN SIZE BEDSINGLE • QUEEN SIZE BEDSGL.QN

    Photos are not available for this room type.

    Hotel Royal Puebla

    SINGLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARD • 40 m²ROO.ST
    Room STANDARDPhoto unavailable5 photos

    Hotel Royal Puebla

    Room STANDARD

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    40 m²
    Occupancy
    Guests: 2–5 • Adults: max. 5 • Children: max. 2
    Bed setup
    2 × Double bed 131-150 width, Single bed 80-130 width
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    No detailed facility list available for this room.

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH TERRACESUITE • WITH TERRACESUI.TR

    Photos are not available for this room type.

    Hotel Royal Puebla

    SUITE WITH TERRACE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH TERRACE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.TR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLUBDOUBLE • CLUB • 40 m²DBL.CB
    DOUBLE CLUBPhoto unavailable6 photos

    Hotel Royal Puebla

    DOUBLE CLUB

    Room photos

    6 photos

    Room overview

    Smoking room
    Room size
    40 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    Double bed 131-150 width
    Room type
    DOUBLE
    View / characteristic
    CLUB

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CB

    Room amenities

    • Billiards
    • Bathroom: 1
    • TV
    • Internet access
    • Balcony
    • Wi-fi
    • Trouser press
    • Cable TV
    • Fitness room
    • Game room
    • Children playground
    • Dining Area

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO PREMIUM KING BEDSTUDIO • PREMIUM KING BEDSTU.KG-PI

    Photos are not available for this room type.

    Hotel Royal Puebla

    STUDIO PREMIUM KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    PREMIUM KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG-PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room COMFORTRoom • COMFORTROO.OM

    Photos are not available for this room type.

    Hotel Royal Puebla

    Room COMFORT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.OM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXERoom • DELUXEROO.DX

    Photos are not available for this room type.

    Hotel Royal Puebla

    Room DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-1

    Photos are not available for this room type.

    Hotel Royal Puebla

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXE TWO BEDSRoom • DELUXE TWO BEDSROO.2B-DX

    Photos are not available for this room type.

    Hotel Royal Puebla

    Room DELUXE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    Hotel Royal Puebla

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST-1

    Photos are not available for this room type.

    Hotel Royal Puebla

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room CLUBRoom • CLUB • 40 m²ROO.CB-1
    Room CLUBPhoto unavailable6 photos

    Hotel Royal Puebla

    Room CLUB

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    40 m²
    Occupancy
    Guests: 2–4 • Adults: max. 4 • Children: max. 2
    Bed setup
    2 × Double bed 131-150 width
    Room type
    Room
    View / characteristic
    CLUB

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.CB-1

    Room amenities

    • Cable TV
    • Billiards
    • Housekeeping
    • TV
    • Internet access
    • Game room
    • Children playground
    • Dining Area
    • Bathroom: 1

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDS • 30 m²DBL.2D
    DOUBLE TWO DOUBLE BEDSPhoto unavailable5 photos

    Hotel Royal Puebla

    DOUBLE TWO DOUBLE BEDS

    Room photos

    5 photos

    Room overview

    Smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 2
    Bed setup
    Double bed 131-150 width
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Room amenities

    • Children share the bed with parents
    • Billiards
    • Internet access
    • Living room: 1
    • Wi-fi
    • Bathroom: 1
    • TV
    • Children playground
    • Game room
    • Trouser press
    • Plug adaptor

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room CLUBRoom • CLUB • 40 m²ROO.CB-2
    Room CLUBPhoto unavailable6 photos

    Hotel Royal Puebla

    Room CLUB

    Room photos

    6 photos

    Room overview

    Smoking room
    Room size
    40 m²
    Occupancy
    Guests: 2–6 • Adults: max. 6 • Children: max. 2
    Bed setup
    3 × Double bed 131-150 width
    Room type
    Room
    View / characteristic
    CLUB

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.CB-2

    Room amenities

    • Wi-fi
    • Balcony
    • Internet access
    • Housekeeping
    • Fitness room
    • Cable TV
    • TV
    • Bathroom: 1
    • Children playground
    • Billiards
    • Trouser press

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST

    Photos are not available for this room type.

    Hotel Royal Puebla

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE STANDARDTRIPLE • STANDARD • 40 m²TPL.ST
    TRIPLE STANDARDPhoto unavailable5 photos

    Hotel Royal Puebla

    TRIPLE STANDARD

    Room photos

    5 photos

    Room overview

    Smoking room
    Room size
    40 m²
    Occupancy
    Guests: 2–4 • Adults: max. 3 • Children: max. 2
    Bed setup
    Single bed 80-130 width, 2 × Double bed 131-150 width
    Room type
    TRIPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.ST

    Room amenities

    • Housekeeping
    • Cable TV
    • Trouser press
    • Internet access
    • Game room
    • Billiards
    • Wi-fi
    • TV
    • Bathroom: 1

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room CLUBRoom • CLUB • 40 m²ROO.CB-3
    Room CLUBPhoto unavailable7 photos

    Hotel Royal Puebla

    Room CLUB

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    40 m²
    Occupancy
    Guests: 2–7 • Adults: max. 7 • Children: max. 2
    Bed setup
    Single bed 80-130 width, 3 × Double bed 131-150 width
    Room type
    Room
    View / characteristic
    CLUB

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.CB-3

    Room amenities

    • Bathroom: 1
    • Billiards
    • Fitness room
    • Housekeeping
    • Cable TV
    • TV
    • Internet access
    • Wi-fi
    • Trouser press
    • Balcony

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST-1

    Photos are not available for this room type.

    Hotel Royal Puebla

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARD • 40 m²QUA.ST
    QUADRUPLE STANDARDPhoto unavailable6 photos

    Hotel Royal Puebla

    QUADRUPLE STANDARD

    Room photos

    6 photos

    Room overview

    Smoking room
    Room size
    40 m²
    Occupancy
    Guests: 2–4 • Adults: max. 4 • Children: max. 2
    Bed setup
    4 × Double bed 131-150 width
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Room amenities

    • Billiards
    • Game room
    • Housekeeping
    • Children playground
    • Bathroom: 1
    • TV
    • Internet access
    • Wi-fi
    • Trouser press
    • Cable TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hotel Royal Puebla

7.8
Very good
178 Reviews
Cleanliness
8.0 /10
Service
7.8 /10
Comfort
7.4 /10
Condition
7.6 /10
Neighborhood
7.8 /10
Amenities
7.2 /10
75 reviews shown
10/10
Exceptional
14 Jun 2026
Carlos
Todo muy limpio, las camas muy cómodas y un excelente servicio.
Family
2/10
Poor
25 May 2026
Nora Gabriela
Habitación con chinches sucio nada recomendable
Family
6/10
Pleasant
12 Aug 2024
Lizeth
bathroom was very small and no hot water available only warm. the walls were not sound proof could hear everything outside. food and convenience stores were around a 10 min walk
Leisure Family
2/10
Poor
03 Jan 2024
homar b.
it was a cold night and noise! a lot of people walking and talking thru the hallway and early morning working in the building.
Family_with_children
2/10
Poor
03 Apr 2022
Veronica
when we arrived the receptionist was rude and unprofessional. The room was dirty and there was a lot of noise at night.
Family_with_children
6/10
Pleasant
30 Aug 2021
Luis

Hotel did not honor the room fee.

Hotel did not honor the room fee.
Business
4/10
Poor
31 Jul 2026
Jorge Eduardo
Las camas estaban muy cómodas, el hotel está ubicado cerca de la central. Pero desde que llegamos se nos cobro un extra, el baño de la habitación estaba en malas condiciones, ya que la puerta de la ducha estaba rota, la regadera estaba tapada y el foco fundido. El desayuno incluido, fue muy simple, solo era un sándwich y no habia espacio para sentarse. Por la noche escucho muchísimo ruido de los mismos huéspedes.
10/10
Exceptional
30 Jul 2026
Ivan
Limpio
10/10
Exceptional
16 Jul 2026
Alan Javier
Cdbdhejrhqgwh
10/10
Exceptional
30 Jun 2026
vatrock
Bueno, céntrico, cómodo. Barato.
Cumple lo que promete.
Partner
6/10
Pleasant
21 Jun 2026
JESUS
No tiene restaurante, ni tel en cuartos
8/10
Excellent
15 Jun 2026
Luis
Buen servicio, buena ubicación.
Self
6/10
Pleasant
12 Jun 2026
Ivonne Alejandra
Nada
10/10
Exceptional
10 Jun 2026
Camille Jean Paul
Buen precio
Family_with_children
10/10
Exceptional
08 Jun 2026
Daniel
Habitación limpia
Self
4/10
Poor
07 Jun 2026
Marisol
Nos tocó una habitación al balcón y se escucha mucho ruido, había cucarachitas
Family_with_children
10/10
Exceptional
05 Jun 2026
ANDRES
Excelente ubicación muy limpia muy tranquila excelente para descansar y con atención de lo más amable
Partner
10/10
Exceptional
25 May 2026
Brenda
No hay mucha señal en la televisión , no mucho que ver en la tele, sin embargo si hay internet en el teléfono
Family_with_children
10/10
Exceptional
24 May 2026
Adriana
Habitación limpia, no tiene elevador 😅
Partner
2/10
Poor
22 May 2026
Juan Manuel
No se parece en nada a las fotos. Nos dieron cuartos que no eran, estaban sucios, el servicio pésimo.
Friends
2/10
Poor
17 May 2026
Luis Antonio
Desde que llegamos nos dieron una habitación diferente, menor a lo reservado, al hacer la observación nos dijeron que por lo que habíamos pagado no era la habitación reservada si no una más chica y con menos espacio.
Nos quedamos sin nada de agua durante la mañana, el sanitario tenía fugas lo que hacía que todo el tiempo hubiera ruido en la habitación
Partner
10/10
Exceptional
10 May 2026
Rafael
No lo se
10/10
Exceptional
10 May 2026
Uriel
.
8/10
Excellent
09 May 2026
Cesar
Se acabó el agua y no me pude bañar
Partner
10/10
Exceptional
05 May 2026
Ricardo
Me atendieron bien al momento de pagar y atentos cuando podría dejar cosas con ellos
Partner
4/10
Poor
27 Apr 2026
Jorge Arturo
Si, si
Partner
10/10
Exceptional
25 Apr 2026
Ángel sarinel
Excelente
Muy amables en todo momento
Partner
10/10
Exceptional
25 Jan 2026
José cirenio
Todo en orden lugar tranquilo
Business_and_leisure Friends
8/10
Excellent
12 Jan 2026
jesus
Buen lugar para descansar
Business
10/10
Exceptional
07 Jan 2026
Baltazar
el personal muy atento y servicial
Leisure Self
8/10
Excellent
03 Jan 2026
Julieta
Limpieza
8/10
Excellent
24 Dec 2025
Luis
Amable el personal, todo bien.
Business
8/10
Excellent
20 Dec 2025
Imelda
Recomendado
Business_and_leisure Friends
8/10
Excellent
11 Dec 2025
jesus
Buena relacion precio calidad
Business
10/10
Exceptional
06 Dec 2025
Agustín
No tube la necesidad de alojamiento para mascota pero es bueno saber
Business_and_leisure
10/10
Exceptional
04 Dec 2025
Axel
Todo está súper bien
Leisure Family
8/10
Excellent
25 Nov 2025
Agustin
Solo fui por trabajo y fue a agradable mi estancia
10/10
Exceptional
18 Nov 2025
Paulina
El personal fue amable
Friends_and_family Family
10/10
Exceptional
26 Oct 2025
Mara
Habitación limpia
Partner
10/10
Exceptional
28 Sep 2025
Elisa
Excelente Servicio
Leisure Family_with_children
10/10
Exceptional
29 Aug 2025
EMMANUEL

Recomendable.

Fue una buena opción para mí descanso.... Su trato fue gentil y excelente.... Cómoda la habitación y limpia, muy recomendable.
Self
10/10
Exceptional
22 Aug 2025
Jorge
Cerca CAPU.... Muy seguro, constante vigilancia
Friends_and_family Family
10/10
Exceptional
09 Aug 2025
Nallely
Excelente
Business Family
8/10
Excellent
07 Aug 2025
Miguel
Muy bueno
2/10
Poor
05 Aug 2025
Ana Laura
El personal entra a las habitaciones cuando no estás, esculcan y ROBAN. No se hacen cargo, tienen una pésima actitud tanto el GERENTE como TODOS LOS EMPLEADOS.
Leisure Family
8/10
Excellent
22 Jul 2025
Ezequiel
.
4/10
Poor
21 Jul 2025
Alejandra
Habitación muy básica para el precio.
( 1200) Además tienen moscos, las puertas con un espacio en la parte inferior, paredes sucias, sin clima ni un ventilador. Es muy parecido a un hotel de paso. Mucho ruido desde muy temprano, si quieres descansar es imposible.
2/10
Poor
21 Jul 2025
JAIME
No respetaron el precio de la reservación
8/10
Excellent
11 Jul 2025
Alejandra
Buen servicio un hotel tranquilo y cerca de la carretera.
Friends_and_family Family
8/10
Excellent
13 Jun 2025
Alejandra
Bueno tal como lo describe limpio y muy familiar
Friends_and_family Family
10/10
Exceptional
10 May 2025
Leslye
Precio accesible
Leisure Partner
10/10
Exceptional
04 May 2025
Jesús Arturo
Es un excelente hotel, obviamente no es para gente que busque un hotel 5 estrellas porque tiene sus detalles, el principal es que en epoca de calor no cuenta con ventilador o clima y se siente el calor dentro de las habitaciones. Pero en general la estructura, la ubicación, los empleados muy amables, regresaria sin duda, pero con mi ventilador
Friends_and_family Family
10/10
Exceptional
30 Apr 2025
Josue
Buena disponibilidad para el imprevisto que nos surgió
Business
10/10
Exceptional
09 Jan 2025
Paulina
Me quedo muy de paso
4/10
Poor
12 Nov 2024
Sandra
Las sabanas estaban humedas, aceptan mascotas pero hasta que haces el pago te abisan por el costo de cada mascota, un chivo estaba vorriendo por el pasillo ladrando y alteraba a mis perritas
Leisure Pet
4/10
Poor
03 Nov 2024
Jorge Alberto

Pésimo diseño del baño, muy peligroso

Su baño no tiene cortina en la regadera, se empapa todo el baño y como no te puedes secar los pies, ni tienen tapete de piso de baño, me resbale al salir en su resbaloso piso de porcelanato y me lastimé de tal manera, que terminé en el hospital, si quieren las mando la factura, la verdad deberían pagarla por su pésimo diseño y falta de eguridad y precauciones
Partner
10/10
Exceptional
12 Oct 2024
Abraham
Esta muy bien, es cómoda y conveniente conforme uno busca. El personal es muy atento, el hotel está muy limpio, muy Recomendable.
8/10
Excellent
06 Sep 2024
Sant
El precio es muy económico, justo lo que estaba buscando, lo único es que me tocó cuarto donde no tienen ventiladores, aunque pues Puebla es fresco y no se ocupa aire acondicionado ni ventilador, El tren pasa en la madrugada y exactamente pita enfrente del hotel, Si estás buscando economizar considerablemente y un Hotel con estacionamiento y buena seguridad,lo recomiendo ampliamente!,
Leisure Family_with_children
10/10
Exceptional
15 Jan 2024
Pedro

Estancia muy cómoda

Un hotel excelente al igual que su ubicacion, muy limpio y su restaurante delicioso.
Friends_and_family Family
6/10
Pleasant
20 Aug 2023
Ana Gabriela
Dificil comunicación, ya que se estuvo marcando muchas veces para dudas de la reservacion y chekin.
Family
8/10
Excellent
02 Jul 2023
Maria Fernanda

Amables, costo beneficio

Bien, personal muy amable y la verdad es que sí se va mucho con costo beneficio.
Business
8/10
Excellent
05 Oct 2022
JOSE
Hotel sucio no funciona el Internet
Business_and_leisure Self
8/10
Excellent
29 Sep 2022
Guadalupe
Es seguro y limpio
Business
6/10
Pleasant
28 Sep 2022
Kimberly
El cuarto olía muy mal, la televisión nunca funcionó…
Business Family
6/10
Pleasant
26 Sep 2022
Jorge
Puedes encontrar mejores estancias por el mismo precio. Mi habitación muy pequeña, pasillos sin iluminación.
Business_and_leisure Self
10/10
Exceptional
22 Sep 2022
Humberto

Hotel agradable

Habitación limpia, colchón bastante cómodo, ropa de cama agradable, cerca de la autopista México-Puebla, muy amables y buena atención
Self
10/10
Exceptional
19 Sep 2022
Victor Alfonso
Excelente atención del personal
Leisure
2/10
Poor
05 Dec 2021
Jose Antonio

HOTEL MUY MALO

NO HACEN ASEO, NO HAY CANALES DE TV, INTERNTE MUY LENTO, SERVICIO PESIMO
Business
6/10
Pleasant
07 Nov 2021
Verified traveler
Page por una habitacion con televicion con cable y me dieron una sin servicio de cable, la Srita. de resepcion de en la tarde tardo en entrgarme la llave porq no me escuchaba por traer audifinos puestos y viendo videos en su celular, lo demas muy bien
Business
8/10
Excellent
03 Jan 2021
Verified traveler
Su cercanía a la estación de camiones nos facilita los traslados y su precio fue muy accesible
Leisure Partner
8/10
Excellent
15 Dec 2020
Andrea
Me gustó que el cuarto fuera amplio, con una cama grande, con hermosa vista y que estuviera limpio.
No me gustó que el agua caliente tardará en salir, que no hubiera teléfono para pedir las toallas y que no hayan dejado toallas en el baño (me tuve que secar con mi propia ropa)
Leisure Self
8/10
Excellent
26 Nov 2020
Verified traveler
La habitación que me asignaron me agrado lo único incomodo fue q la luz del pasillo nunca la apagaron y se reflejo durante toda la noche en la habitación .
Partner
8/10
Excellent
27 Sep 2020
Verified traveler
La limpieza y comodidad estuvo muy bien, fui por cuestiones de trabajo a Puebla y es una buen opción para descansar, el internet un poco inestable
Business
8/10
Excellent
26 Sep 2020
Nadia
El piso de la habitación 25 estaba grasoso y olía sucio. Es la primera vez que tenemos ese inconveniente
Leisure Family
8/10
Excellent
17 Sep 2020
Olivia
No está delimitado o señalada el área de No fumar o si fumar, porque la habitación que nos toca siempre hay personas fumando y en la especificación de la reservación dice: área de no fumar.
Friends_and_family Family

Location & surroundings

Hotel Royal Puebla
Atilac San Felipe Hueyotlipan, Puebla, Mexico

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Hotel Royal Puebla

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