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9.6/10Excellent600 Reviews
Cleanliness9.6/10 9.6
Service9.4/10 9.4
Comfort9.6/10 9.6
Condition9.6/10 9.6
Location10.0/10 10.0
Neighborhood8.8/10 8.8
Amenities9.6/10 9.6
See all ratings- Business hotels
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Staybridge Suites Puebla
Ideal for both short and extended stays, our suites offer fully equipped kitchens and a range of amenities for a perfect visit. Enjoy a complimentary American buffet breakfast daily (6:30-10:00 am Mon-Fri, 7:00-11:00 am Sat-Sun).
Join us for 'The Social, ' our complimentary evening gathering with snacks and drinks, from Tuesday to Thursday (6:00-8:00 pm). We offer a self-service laundry, gym, heated pool, basketball/volleyball/soccer court, and on-site car rental. Business travelers appreciate our proximity to major industrial parks, including FINSA (VW) and CD Textil.
Leisure travelers can easily access Serdan Galleries, Parque Puebla Shopping Center, and other attractions such as Paseo de los Gigantes and the historic city center (30 minutes away). We are also conveniently located 20 minutes from Angelopolis, the Cholula archaeological zone, and Puebla International Airport.
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When you stay at Staybridge Suites Puebla by IHG in Puebla, you'll be in a shopping district, within a 15-minute drive of Zócalo de Puebla and Puebla Cathedral. This hotel is 16.5 mi (26.6 km) from Africam Safari and 7 mi (11.2 km) from Angelopolis Commercial Center.
Make yourself at home in one of the 129 air-conditioned rooms featuring kitchens. Plasma televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as laptop-compatible safes and desks.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Transportation services
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
midnight
Check-out until
1:00 PM
Minimum check-in age
18
Hotel policies
LGBTQIA+ friendly
Professional property host/manager
Pets allowed
Cleaning and safety
Sanitization
Property uses a professional cleaning service
Important information
-
You need to know
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
- The property is professionally cleaned.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
-
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards
- This property is professionally cleaned
-
Minimal age
18
-
Optional fees
- Pet deposit: MXN 950 per stay
- Pet fee: MXN 950.00 per pet, per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
English
French
Spanish
Nearby attractions
Parque del Paseo de Los Gigantes
0.4 km / 0.3 mi
FINSA
1.6 km / 1 mi
Chapel of Santo Domingo
2.2 km / 1.4 mi
Galerías Serdán
3 km / 1.9 mi
Cuexcomate Volcano
3.1 km / 1.9 mi
Finsa Industrial Park
4.2 km / 2.6 mi
Fuente de los Frailes
6.6 km / 4.1 mi
Centro de Artes Crazy Ibiza
6.9 km / 4.3 mi
Outlet Puebla Premier
7.1 km / 4.4 mi
Cruz del Sur Shopping Center
7.3 km / 4.5 mi
National Museum of Mexican Railroads
7.3 km / 4.5 mi
Museo del Ferrocarril
7.5 km / 4.6 mi
Uriarte Talavera
7.7 km / 4.8 mi
Poblano Museum of Popular Art
7.9 km / 4.9 mi
Triangulo Las Animas Shopping Center
7.9 km / 4.9 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 129
- Number of floors (main building): 8
- Double rooms: 50
- Suites: 129
- hotel
- American Express
- MasterCard
- Visa
- Airport
- Small pets allowed (under 5 kg)
- Wheelchair-accessible
- Car park
Show 40 more facilities & services
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fi
- Car hire
- Room serviceExtra charge
- Laundry serviceExtra charge
- LaunderetteExtra charge
- Multilingual staff
- 24-hour securityExtra charge
- Hotel safe
- Currency exchange facilities
- Lift access
- Shop
- GardenExtra charge
- Terrace
- Gym
- Luggage room
- Clothes dryer
- BBQ facilities
- Grill/BBQ
- Library
- Towels and bed linenExtra charge
- Restaurant
- Smoking areaExtra charge
- Meeting room
- Printer
- PhotocopierExtra charge
- Business centre
- Outdoor freshwater pool: 1
- Outdoor heated pool: 1
- Game roomExtra charge
- SolariumExtra charge
- Breakfast
- Deposit on arrival
- Identification card at arrival
- Non-smoking establishment
- FitnessExtra charge
- Basketball
- TennisExtra charge
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
HB
Half Board
Usually includes breakfast and one additional meal.
RO
Room Only
Accommodation only. Meals are usually not included.
BB
Bed & Breakfast
BED AND BREAKFAST
Breakfast is included with your stay.
FB
Full Board
Usually includes breakfast, lunch, and dinner.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
STUDIO AccessibleSTUDIO • AccessibleSTU.H6-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityStaybridge Suites Puebla
STUDIO Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: STU.H6-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE ONE BEDROOMSUITE • ONE BEDROOM • 1 Bedroom • 5 m²SUI.B1
Room overview
Non-smoking room- Room size
- 5 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityStaybridge Suites Puebla
SUITE ONE BEDROOM
Room photos
1 photoSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 5 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Room code: SUI.B1
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO POOL VIEWSTUDIO • POOL VIEWSTU.VP-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- POOL VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityStaybridge Suites Puebla
STUDIO POOL VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- POOL VIEW
Adult and child limits apply within the room's total guest limit.
Room code: STU.VP-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO Accessible-Queen Size BedSTUDIO • Accessible-Queen Size BedSTU.H6-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- Accessible-Queen Size Bed
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityStaybridge Suites Puebla
STUDIO Accessible-Queen Size Bed
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- Accessible-Queen Size Bed
Adult and child limits apply within the room's total guest limit.
Room code: STU.H6-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE WITH KITCHENETTESUITE • WITH KITCHENETTESUI.KT
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- WITH KITCHENETTE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityStaybridge Suites Puebla
SUITE WITH KITCHENETTE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- WITH KITCHENETTE
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KT
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE MOUNTAIN VIEWSUITE • MOUNTAIN VIEWSUI.VN-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- MOUNTAIN VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityStaybridge Suites Puebla
SUITE MOUNTAIN VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- MOUNTAIN VIEW
Adult and child limits apply within the room's total guest limit.
Room code: SUI.VN-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE MOUNTAIN VIEWSUITE • MOUNTAIN VIEW • 1 Bedroom • 5 m²SUI.VN
Room overview
Non-smoking room- Room size
- 5 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 2
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- MOUNTAIN VIEW
Adult and child limits apply within the room's total guest limit.
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityStaybridge Suites Puebla
SUITE MOUNTAIN VIEW
Room photos
2 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 5 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 2
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- MOUNTAIN VIEW
Adult and child limits apply within the room's total guest limit.
Room code: SUI.VN
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE POOL VIEWSUITE • POOL VIEWSUI.VP
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- POOL VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityStaybridge Suites Puebla
SUITE POOL VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- POOL VIEW
Adult and child limits apply within the room's total guest limit.
Room code: SUI.VP
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE TWO QUEEN BEDS ONE BEDROOMSUITE • TWO QUEEN BEDS ONE BEDROOMSUI.2Q-B1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO QUEEN BEDS ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityStaybridge Suites Puebla
SUITE TWO QUEEN BEDS ONE BEDROOM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO QUEEN BEDS ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Room code: SUI.2Q-B1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE TWO BEDROOMSSUITE • TWO BEDROOMS • 2 Bedrooms • 5 m²SUI.B2
Room overview
Non-smoking room- Room size
- 5 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 2
- Room type
- SUITE
- View / characteristic
- TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityStaybridge Suites Puebla
SUITE TWO BEDROOMS
Room photos
4 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 5 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 2
- Room type
- SUITE
- View / characteristic
- TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Room code: SUI.B2
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO AccessibleSTUDIO • Accessible • 1 Bedroom • 10 m²STU.H6
Room overview
Non-smoking room- Room size
- 10 m²
- Occupancy
- Guests: 1–4 • Adults: max. 3 • Children: max. 2
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- STUDIO
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room amenities
- Bathroom
- Plug adaptor
- Dishwasher
- Trouser press
- Wi-fi
- Safe
- Tea and coffee making facilities
- Microwave
Show all 11 amenities
- Fridge
- Kitchen
- Hairdryer
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityStaybridge Suites Puebla
STUDIO Accessible
Room photos
6 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 10 m²
- Occupancy
- Guests: 1–4 • Adults: max. 3 • Children: max. 2
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- STUDIO
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: STU.H6
Room amenities
- Bathroom
- Plug adaptor
- Dishwasher
- Trouser press
- Wi-fi
- Safe
- Tea and coffee making facilities
- Microwave
- Fridge
- Kitchen
- Hairdryer
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO POOL VIEWSTUDIO • POOL VIEW • 1 Bedroom • 5 m²STU.VP
Room overview
Non-smoking room- Room size
- 5 m²
- Occupancy
- Guests: 1–4 • Adults: max. 3 • Children: max. 2
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- STUDIO
- View / characteristic
- POOL VIEW
Adult and child limits apply within the room's total guest limit.
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityStaybridge Suites Puebla
STUDIO POOL VIEW
Room photos
3 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 5 m²
- Occupancy
- Guests: 1–4 • Adults: max. 3 • Children: max. 2
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- STUDIO
- View / characteristic
- POOL VIEW
Adult and child limits apply within the room's total guest limit.
Room code: STU.VP
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO MOUNTAIN VIEWSTUDIO • MOUNTAIN VIEW • 1 Bedroom • 7 m²STU.VN
Room overview
Non-smoking room- Room size
- 7 m²
- Occupancy
- Guests: 1–4 • Adults: max. 3 • Children: max. 2
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- STUDIO
- View / characteristic
- MOUNTAIN VIEW
Adult and child limits apply within the room's total guest limit.
Room amenities
- Kitchen
- Wi-fi
- Trouser press
- Plug adaptor
- Dishwasher
- Tea and coffee making facilities
- Safe
- Hairdryer
Show all 11 amenities
- Microwave
- Fridge
- Bathroom
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityStaybridge Suites Puebla
STUDIO MOUNTAIN VIEW
Room photos
5 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 7 m²
- Occupancy
- Guests: 1–4 • Adults: max. 3 • Children: max. 2
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- STUDIO
- View / characteristic
- MOUNTAIN VIEW
Adult and child limits apply within the room's total guest limit.
Room code: STU.VN
Room amenities
- Kitchen
- Wi-fi
- Trouser press
- Plug adaptor
- Dishwasher
- Tea and coffee making facilities
- Safe
- Hairdryer
- Microwave
- Fridge
- Bathroom
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE POOL VIEW ONE BEDROOMSUITE • POOL VIEW ONE BEDROOM • 1 Bedroom • 5 m²SUI.B1-VP
Room overview
Non-smoking room- Room size
- 5 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 2
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- POOL VIEW ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityStaybridge Suites Puebla
SUITE POOL VIEW ONE BEDROOM
Room photos
5 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 5 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 2
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- POOL VIEW ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Room code: SUI.B1-VP
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO MOUNTAIN VIEWSTUDIO • MOUNTAIN VIEWSTU.VN-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- MOUNTAIN VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityStaybridge Suites Puebla
STUDIO MOUNTAIN VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- MOUNTAIN VIEW
Adult and child limits apply within the room's total guest limit.
Room code: STU.VN-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO KING SIZE BEDSTUDIO • KING SIZE BEDSTU.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityStaybridge Suites Puebla
STUDIO KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: STU.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Staybridge Suites Puebla
100
reviews shown
alejandro Rosario
K
Cyrus Abbas
The place was fine, clean, and the staff were friendly. The breakfast was fair to middling. Although sitting outside on the Terrace was close to the busy highway, hence kind of noisy.
The immediate area close to the property consisted of a car rental, a fitness center, a restaurant, Starbucks, and an ATM area was nice, but leaving the area, you would face a very crowded and noisy boisterous roadway, not walkable, even unsafe, trying to walk to a store.
The website indicates: \"Free area shuttle up to 15 km.\" However, when one day I asked for a shuttle ride to downtown, which is 8-9 kilometers away, they said Sorry, no service.
The TV set was a large screen TV, but an old one, and most of the channels had very bad quality sound...I wish they had a smart TV, or at least the Netflix...and the way the TV set was located, I had to turn my neck all the way to my left to see it...ouch...neck ache after 20 mins.
As part of the \"conveniences, \" the ATM is being mentioned on the website, giving the impression there is an ATM on location, which is not the case. There was an ATM site outside the property in the small center, about 200 feet away. Otherwise, a nice place, polite, friendly staff. The building is nice, rather new and modern, but there is nothing around the property, such as a park, a center or a shopping center, or even a nice sidewalk street to walk. The closest thing was the historic center, the center of activities, was about 8-9 kilometers away.
The immediate area close to the property consisted of a car rental, a fitness center, a restaurant, Starbucks, and an ATM area was nice, but leaving the area, you would face a very crowded and noisy boisterous roadway, not walkable, even unsafe, trying to walk to a store.
The website indicates: \"Free area shuttle up to 15 km.\" However, when one day I asked for a shuttle ride to downtown, which is 8-9 kilometers away, they said Sorry, no service.
The TV set was a large screen TV, but an old one, and most of the channels had very bad quality sound...I wish they had a smart TV, or at least the Netflix...and the way the TV set was located, I had to turn my neck all the way to my left to see it...ouch...neck ache after 20 mins.
As part of the \"conveniences, \" the ATM is being mentioned on the website, giving the impression there is an ATM on location, which is not the case. There was an ATM site outside the property in the small center, about 200 feet away. Otherwise, a nice place, polite, friendly staff. The building is nice, rather new and modern, but there is nothing around the property, such as a park, a center or a shopping center, or even a nice sidewalk street to walk. The closest thing was the historic center, the center of activities, was about 8-9 kilometers away.
JONG HOON
Shower head should be changed to new one.
Darek
Spacious and beautiful
Don
I am a frequent visitor at this property as I travel through Puebla by car. I have never been disappointed by this property and have stayed there at least 2 times a year for the past 5 years.
CAMILO
I stayed 3 nights for business. The location was convenient for me because of the location of my meetings. The hotel looks like new and the room was very comfortable. Also, the breakfast was good.
Rey Pesquera
Clean, quiet, friendly staff, excellent service!
Verified traveler
Very clean and comfortable beds. Had all you would need to make a quick meal. Great breakfast included. Fair price, highly recommend.
Christina
Everything was great! Comfy bed!
Brad
Love this place
Ellen Ann
The hotel was great, the hotel chain is consistent, how ever the fees that were charged to us for our dog was excessive.
Guillermo
very cool
Denise
Estuvimos muy agusto en este hotel, la comida estaba muy rica y todo lo del desayuno muy limpio. El equipo de la cosina muy servicial. Nuestra unica sugerencia seria que el equipo de enfrente de recepción sea mas cordial, ponga otra cara para darnos la bienvenida por que nadie sonrie ni da los buenos dias ni las buenas tardes y parese que siempre estan de mal humor. Tambien me hubiera gustado que todo lo que compramos en la tienda que tienen alli mismo lo pudieramos poner para que se cobrara junto con el cuarto o al igual obtener un recibo con el precio de todas las cosas ya que solo se tenia que pagar en efectivo.
Maria
En general buena experiencia, pero no hay room service ya que no cuentan con restaurante
Diana
Great start to our Mexico vacation
This place is fabulous. We checked in at 1 in the morning and they made it fast and has everything ready. The room was one of the cleanest we have stayed in. The staff was very attentive and friendly. The breakfast was a lot of variety with a great taste of Mexico. The pool was warm and clean. The view from our room was nice. Our family of 5 would stay here again in a heartbeat.
Larry
This was our 8th stay at this hotel. The rooms are clean and comfortable. This is a great place to stay short term and long term.
Youngjin
20min drive to centro ut good option for family
Larry
After a long 13 hour drive; it was a pleasure to get checked quickly and get to our wonderful clean room. This hotel never disappoints!
Ivy
Rooms are well designed. Beds are extremely comfortable; along with luxurious pillows and bedding. Friendly and professional staff; all areas: reception; housekeeping; waitstaff and security.
Gerardo
Great coffee, great service, excellent staff, and very clean.
Miriam
Very friendly staff, great breakfast every morning, it was a very clean hotel and the laundry was included which was very nice.
Estrella
Muy grata impresión del hotel, habitación con cocina en perfecto estado, las instalaciones impecablemente limpias, muy buen estacionamiento, el area muy tranquila.
JUAN
Excellent
Lourdes
Clean room and salient
peter
Nice hotel. Very clean and good condition. Near the highway but quiet and safe with a Starbucks and a couple nice restaurants nearby. Good breakfast buffet.
Brad
Great place!!!!
David
I liked that they had free guest launfry.
Martin
Great hotel between Val'Quirico & Puebla Centro.
REYNA
I like all about the hotel.
Verified traveler
Was a lovely hotel. Great service
Brad
Nos encanta este hotel. Todos son amables, el desayuno es bueno etc. nos hemos quedado aquí varias veces
JOEL
I did like the service excellent. the atmosphere around well organized it.
I didnt like it the bathroom no exhauster to take the bad odors
I didnt like it the bathroom no exhauster to take the bad odors
Verified traveler
Very nice place to stay. Clean, nice rooms.
Verified traveler
Great service, great comfort, good location.
Verified traveler
Modern, clean and reasonably priced. Staff are very helpful.
Verified traveler
Has everything one can expect in a hotel
Tara
Clean and very nice hotel. The beds are comfortable. Breakfast is great. We’ve stayed there 2x now.
KB
loved it
Beautiful property that is clean and comfortable. Full kitchen, comfortable beds, nice decor. Great breakfast. Plus a view is the 2 volcanos. We will stay here again.
Verified traveler
Great customer service and the hotel is so clean it has nice view to the volcanos and I loved the breakfast in the morning
Carlos
Nice and clean hotel, needs to improve front desk.
Nice and clean hotel. Rooms are also clean and big. It was my second stay. Breakfast is delicious. This time Guadalupe, a girl from front desk did not treat us well. She was rude and very unprofessional.
Arturo
Very clean, the personal are customer oriented.
Our stayed here was awesome
Our stayed here was awesome
Verified traveler
Customer service was amazing. My suite was spacious, clean and comfortable. Grill next to the pool was excellent. We were able to enjoy a delicious barbecue and see our children swimming. I will definitely go back. I highly recommended.
Verified traveler
The property is well maintained, very clean, staff are friendly and efficient.
I love the no carpet floors and walk in shower features inside the room. Breakfast options were good with a lot of hot food options available every day. I can't say enough about the quality of service and property for the price. We had 2 rooms, with three adults and three children in our travel group. Conveniently located near interstate and parking is secured.
I love the no carpet floors and walk in shower features inside the room. Breakfast options were good with a lot of hot food options available every day. I can't say enough about the quality of service and property for the price. We had 2 rooms, with three adults and three children in our travel group. Conveniently located near interstate and parking is secured.
Antonio
Terrible Buffet & Bathroom extractor.
It's the worst experience I've had in the morning buffet, in the IHG chain. The bathroom extractor is terrible.
Verified traveler
It was very nice, very quiet and very clean. I would stay on it again and I will recommend it
Verified traveler
Very nice bed. Clean room. Nice bathroom. Nice breakfast. Great service from staff.
FRANRODRIGUEZ
Very convenient and very well located................
Paul H
Wonderful Room
The best room the I have stayed in for my family. The living area with a TV, the balcony, and a bedroom door made it very special. We didn't use the kitchen but it was well equipped. The breakfast was great, the pool and the gym were great too. One night stay.
STEPHEN
Excessive Pet Charge
Charge for bringing my dog along was EXCESSIVE. It cost double because of my dog, who did not leave a trace of anything that would cost the hotel in any way whatsoever. Will not return with my dog.
IB
Clean and comfortable suites. Property is located inside a plaza where there are plenty of restaurants to choose from. It's far from historic center or other tourist attractions but there's a rental car agency right in the hotel.
Daniel E
More than acceptable
Diana
Very nice place, will go again. Everything was how I expect it.
Jimena Lucia
Perfect
Everything was perfect
Luis
Very clean hotel, staff always friendly, great service .
Verified traveler
Best family hotel for your money
I love Staybridge Suites. I think I will try to stay at this hotel wherever possible. It really feels like an all inclusive because of everything it offers.
Víctor
My apartment
We actually love Staybridge Suites . Whenever we travel, we try to find one. There is a bit of everything for everyone.in this particular one, I specially liked the fact that the rooms were separated from the living room and kitchen. It was really more like an apartment.
Rebecca
Amazing for large family.
Super awesome stay for our large family. Two separate bedrooms and a separate kitchen. Tons of accommodations, and well equipped. We booked a Staybridge after this experience because it was so good.
Slightly hard to get to, but otherwise amazing.
Slightly hard to get to, but otherwise amazing.
Carlos
Great Area around the hotel
Excellent hotel, great prices. Everything available within walking distance. My new favorite hotel in Puebla.
Verified traveler
Family friendly rooms
We had a great time. Rooms are clean and comfortable. Staff were very helpful. Breakfast is included!
David
Excellent hotel -- quiet -- great location
This is one of the best hotels in Puebla. It is reasonably close to the freeway & so easy to find. The service is very friendly and professional. The rooms are suites and exceptionally nice. Breakfast is good. On Tuesdays thru Thursdays they also have free beer juices and snacks in the evening. There is ample parking, a Toks diner and a Starbucks all with 2 minutes walk. I would definitely stay here again.
Verified traveler
Hotel is fantastic
I love this city and this hotel, very clean and confortable
John
Pet Owners BEWARE $100 Charge
PET OWNERS stay away. They wanted to charge us $100 for a small doggie. We made our selection of this hotel, based on the menu toggle that said it was pet friendly.
Verified traveler
Wonderful Hotel
This is a great hotel. Very confortable, nice and clean.
Miguel
Excellent place, worth the buck!
Great place to stay, very nice and clean, front desk service was outstanding, took advantage of their brand new washer and dryer area...overall a great place worth of my money.
traveler
Compact but well appointed and comfy
Nice little suite. Very modern and well stocked. Had coffee and dishes, microwave and full size refrigerator. Well decorated and pleasant. Only oddity is wash basin right next to the bed. You'll wake up your partner while getting ready as the light fills the bed area. Still, I like this hotel very much, despite it being close to the highway it's not too centric.
Jose Roberto
Great Stay
Great stay, nice Service. Room Service would have been great.
Verified traveler
nice hotel to stay while doing business in Puebla
nice, comfortable and clean rooms.
Nice hotel surroundings.
Nice hotel surroundings.
Verified traveler
Immaculate new hotel with great facilities
We visit Puebla 1-2 times per year and this is by far the nicest hotel we have stayed in. The hotel opened in October 2015 so everything is brand new. We stayed in a Junior Suite which had a separate bedroom and living room with a TV in each. The kitchenette was very well equipt. We were pleasantly surprised that guests can use the laundry facilities for free. The fitness center has some cardio machines and free weights, all new and in excellent condition. The staff are very pleasant and attentive and spoke good English. Breakfast buffet is good with a nice variety. My only complaint is that we could only find 1 TV channel in English (a news channel) which is unusual as most other hotels use services that provide a variety of Spanish and English channels. We will definitely stay here the next time we visit Puebla.
mariana
Todo excelente, la alberca un poco fría pero todo lo demás excelente
Ana Gabriela
Todo bien con las instalaciones y el personal.
Belen
Todo bien solo el yaquimwchi no estaba tan bueno jajajaj fuera de ahí todo excelente
Juan
La habitacion estuvo muy limpia, acojedora, es un hotel que tiene cerca una pequeña plaza eso da opciones a comer. La alberca mediana, climatizada, el desayuno muy rico y completo. Estacionamiento facil
Cuauhtemoc
Excelente Hotel. Habitaciones muy amplias y comodas. Todo excelente
Gabriela
Habitación amplia y bien equipada, alimentos bien, estacionamiento bien, sí lo recomiendo.
Adriana
Estuvo buen todo
Abraham
El hotel en particularidad bastante agradable. tiene un bonito diseño y comodidad
Robin
No dan factura si se hace la reservación por hoteles.com, en otros hoteles si me las dado
Cuauhtemoc
La habitación excelente!! Muy amplia, las camas y almohadas super comodas.
Oswaldo
.
HERNANDEZ
Todo estuvo excelente. Un magnífico hotel.
Nayarit
Variado y rico el menú, cuarto amplio y limpio, así como estacionamiento suficientes
Juan Rafael
El desayuno regular
Carlos
Buen hotel en general
Eliahu
Todo está muy bien el estacionamiento muy cómodo y el personal de maravilla!
Lo único es que en las fotos el cuarto se veía mucho más grande de lo que es y cuando llegas te llevas está sorpresa....
Lo único es que en las fotos el cuarto se veía mucho más grande de lo que es y cuando llegas te llevas está sorpresa....
LUCIA JAZMIN
Todo muy limpio y cómodo, además de funcional. Atención de primera en el desayuno sin importar si era muy temprano.
Laura
El personal siempre es muy atento, las habitaciones son cómodas y tienen todo lo necesario para tu estancia.
Diana
Todo muy limpio, desayuno bueno y muy tranquilo
Mayra
Muy buen hotel, todo muy limpio y el desayuno está muy completo
alejandro
Excelente la suite
Jose David
Muy hien
Dana
Me sorprendió la amabilidad de todo el personal felicidades!
David
Excelente atención, buen desayuno
David
Bien
Xavier
Excelente estancia
Jorge
Excelente todo
Todo excelente
CHESED
Hermoso y cómodo
Ubicación amabilidad servicio y hospitalidad e instalaciones
AMADA
Muy buen hotel, solo que algo retirado del centro de puebla.
mariana
Todo excelente el único comentario es que la alberca estaba muy fría
Yuriria
Todo excelente con excepción de la camarista que no hizo bien su trabajo sólo tendió camas pero dejó basura piso sucio etc , todo el personal menos ella son súper amables y agradables el hotel está precioso
ALFREDO
Muy bonita habitacion y excelente personal.
Location & surroundings
Staybridge Suites Puebla
Blvd. Hermanos Serdan 810, Puebla, Mexico
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Staybridge Suites Puebla
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