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Ascott ICC Guangzhou

Guangzhou - Guangdong · China

239 Tianhe North Road, Tianhe DistrictView location

9.2/10Excellent134 Reviews
Cleanliness9.2/109.2
Comfort9.2/109.2
Condition9.2/109.2
Amenities9.0/109.0
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  • Business hotels
  • Luxury collection

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Ascott ICC Guangzhou

The total number of rooms is 260. Clients may take advantage of the Wi-Fi connection throughout. Additionally, the premises provide a reception service the whole day through. All units at Ascott ICC Guangzhou are wheelchair-accessible. There is a car park.

This property is provided with all the necessary services and amenities for a successful business event. Some services may be subject to additional charges.

Read more about this hotelShow less

With a stay at Ascott ICC Guangzhou in Guangzhou (Tianhe), you'll be a 5-minute drive from Canton Tower and 7 minutes from Beijing Road Pedestrian Street. This luxury aparthotel is 4.9 mi (7.9 km) from Canton Fair Complex and 11.9 mi (19.1 km) from Chimelong Paradise.

Make yourself at home in one of the 260 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and stovetops. Complimentary wireless internet access keeps you connected, and 55-inch LCD televisions are provided for your entertainment. Conveniences include phones, as well as safes and desks.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Guangzhou? This aparthotel has 893 square feet (83 square meters) of space consisting of conference space and meeting rooms.

A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

Noise-free rooms not guaranteed Unicode Support false Professional property host/manager Pets not allowed Service animals not allowed

Cleaning and safety

Sanitization
Property uses a professional cleaning service
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • No pets and no service animals are allowed at this property.
    • The property is professionally cleaned.
  • Special Instructions
    This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
    • Noise-free guestrooms cannot be guaranteed
    • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
    • Host has indicated there is a smoke detector on the property
    • Safety features at this property include a fire extinguisher, a security system, and window guards
    • This property is professionally cleaned
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately CNY 94 for adults and CNY 65 for children
    • Airport shuttle fee: CNY 654 per vehicle (one-way, maximum occupancy 3)
    • Secured self parking fee: CNY 126 per day
    • Housekeeping is available for an additional fee
    • Rollaway bed fee: CNY 212.0 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Japanese

    English

    Chinese (Mandarin)

Nearby attractions

Waterscape Falls In East Station Plaza 0.4 km / 0.3 mi
CITIC Plaza 0.5 km / 0.3 mi
Zhongtian Shopping Mall 0.6 km / 0.4 mi
Tianhe Stadium 1 km / 0.6 mi
Grandview Mall 1.2 km / 0.7 mi
OneLink Walk 1.3 km / 0.8 mi
Taikoo Hui 1.4 km / 0.8 mi
Tee Mall 1.7 km / 1 mi
South China University of Technology (Wushan Campus) 1.8 km / 1.1 mi
Dongfeng Park 1.9 km / 1.2 mi
Jinan University 2.7 km / 1.7 mi
Guangzhou CTF Finance Centre 3.1 km / 1.9 mi
Guangzhou Library 3.3 km / 2.1 mi
Guangzhou International Finance Center 3.4 km / 2.1 mi
Zhujiang Park 3.5 km / 2.2 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 260
  • Number of floors (main building): 13
  • Double rooms: 19
  • Suites: 65
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wired Internet
  • Wi-fiExtra charge
Show 25 more facilities & services
  • Car hireExtra charge
  • Room serviceExtra charge
  • Laundry serviceExtra charge
  • 24-hour security
  • Bellboy service
  • Air conditioning in public areas
  • Hotel safeExtra charge
  • Lift accessExtra charge
  • Gym
  • Clothes dryer
  • Restaurant
  • Non-smoking area
  • Conference room
  • Meeting room
  • Projector
  • Printer
  • Business centre
  • Audio-visual equipment rentalExtra charge
  • Fax
  • Kids’ club
  • Sauna
  • Breakfast
  • Early Check-inExtra charge
  • Table tennisExtra charge
  • BadmintonExtra charge
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • STUDIO EXECUTIVESTUDIO • EXECUTIVESTU.EJ-1

    Photos are not available for this room type.

    Ascott ICC Guangzhou

    STUDIO EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.EJ-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO DELUXE KING BEDSTUDIO • DELUXE KING BEDSTU.DX-KG

    Photos are not available for this room type.

    Ascott ICC Guangzhou

    STUDIO DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO PREMIER KING BEDSTUDIO • PREMIER KING BEDSTU.KG-PE

    Photos are not available for this room type.

    Ascott ICC Guangzhou

    STUDIO PREMIER KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    PREMIER KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG-PE

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Ascott ICC Guangzhou

9.2
Excellent
134 Reviews
Cleanliness
9.2 /10
Comfort
9.2 /10
Condition
9.2 /10
Amenities
9.0 /10
50 reviews shown
2/10
Poor
30 Dec 2025
Alice
We arrived around 2:30pm and rooms were not ready until 7pm.
We were promised rooms would be ready around 3pm in the beginning when we first checked in.
1 rooms was wrong as it came with one king bed when we asked for 2 twin beds.
Both Rooms and hallway are old and oudated. The whole interior needs a facelift. Look like this hotel concentrated to update the front to mislead customer.

No vacuum during our entire stay eventhough we asked to clean our rooms twice during our many days stay.

A 4 hour wait to get our room (@ 7pm) + wrong room + old and outdated rooms really disappointed.

The worst hotel out of our 3 hotels in 3 different city in china.

Friends_and_family Family
8/10
Excellent
29 Dec 2025
Thomas
The comfort in the room
8/10
Excellent
29 Dec 2025
Alexander
交通方便。
Friends_and_family Family
10/10
Exceptional
06 Dec 2025
KAI LONG
Didn't opt for breakfast.
Friends_and_family Friends
10/10
Exceptional
23 Nov 2025
Zhu Wei
Staff were nice, room had everything that I need. They allowed me for late check out as well
Leisure Self
4/10
Poor
20 Nov 2025
Kelvin
I rarely write a review. Here I will share what I experienced, and let you to judge.

When I checked in, I wrote the breakfast time on a receipt, the male staff said that he need keep the receipt, even not passing me a piece of paper. No any brief after passing me the room card. When I checked out, a female staff said they will refund me the deposit in 24 hours, I disagree and want to speak her manager, then she refund it after about 10 minutes.

During the first night, I was awoke up at about 12:30am by aloud sound (the next day I realized that it was caused by TV). It lasted about 1 hour after I called reception desk - the person said he will check and call me back - I told him: solve it, no call back at 12:30am.

During the third night about 9:30pm, I heard someone was shouting in Mandarin. I even lose the interest to call reception desk to fix the issue. It lasted about 50 minutes.

I watch/read finance news almost everyday - its my hobby, also related to my work. But this hotel's TV is connected to an external surround engine: when you tune volume to normal level, you can not hear (the sound is not clear, so you can not get what CNBC host said); I did not adjust volume so high, because I'm concerning my neighbor's feeling.

There are some other incidents too, but I don't have time to write down all, because I'm at airport now.

Don't recommend this hotel.
Business_and_leisure Self
10/10
Exceptional
12 Nov 2025
Haim
Very few options
Business
10/10
Exceptional
07 Nov 2025
MOHAMED
Exactly what i expected. Very clean, spacious. Excellent staff and fantastic location within 5 mns between 3 metro lines. 2 coffee shops lavazza and starbucks within 1 mn of the hotel. Every night i come to My apatement, it is clean and smells fantastic. I am very happy to have chosen Ascott icc of guangzhou. I recommend it to anyone that is looking for a reliable clean and well located place to stay.
Business_and_leisure Self
10/10
Exceptional
06 Nov 2025
Corey
Im a regular here for business. Its a great location. Amazing view over Tianhe at night
Business
10/10
Exceptional
05 Oct 2025
JK
clean room
Leisure Family
8/10
Excellent
11 Jul 2025
Zhiheng
Solid hotel. Good location. Friendly staff.
10/10
Exceptional
27 Jun 2025
Jimmy
Nice place
10/10
Exceptional
30 May 2025
Elias
The hotel is absolutely beautiful, with elegant design and great attention to detail. The room was extremely comfortable and very well equipped — everything I needed was there. I definitely recommend this hotel and would gladly stay again.
Business Partner
10/10
Exceptional
30 Mar 2025
Verified traveler
It was a good apartment, had excellentsound proof, high-tech toilet seat, within a few minutes walk to the metro.
10/10
Exceptional
18 Mar 2025
Melissa

A cozy stay

Enjoyed our 5-day stay at Ascott ICC. One of the two rooms had a slight musky smell when we first entered but that pretty much went away once the AC was running. Rooms were well lit, and placement of things make sense. The Apelles products provided were of good quality, especially the B5 hand cream and skin lotion. Special thanks to the front desk manager (sorry, I forgot your name) and technician, Mr Deng, for their kind assistance on the night my family members fell sick. My sister was down with a stomach virus and Mr Deng helped to unclog the sink. He fixed what he could quickly and suggested tying up the loose ends the next day as he was mindful that my sister needed rest. On top of that, he politely declined a tip too. Thanks to the manager, our trip to the hospital in the middle of the night was made less stressful. A little infomercial - Ascott ICC does not have an in-house restaurant or cafe but there is Cafe Lavazza within the connected mall, which serves good coffee. Do try their lattes with buffalo milk!
Friends_and_family Family
10/10
Exceptional
16 Mar 2025
james
Nice property great location
Business Self
6/10
Pleasant
10 Mar 2025
KATHERINE
I had to switch rooms 3 times due to cleanliness. So it wasted a lot of check in time.
Leisure Family
10/10
Exceptional
22 Jan 2025
Mahmod
WONDERFULL PLACE
Business Self
10/10
Exceptional
23 Dec 2024
JENNY
Our stay at Ascott ICC GZ was absolutely delightful! The staff were friendly and accommodating, going above and beyond to ensure ou comfort. The room were spotless and decorated, and the beds are comfortable. The hotel's location is perfect for exploring the city.
We would definitely recommend this hotel to anyone visiting Guangzhou.
Leisure Friends
6/10
Pleasant
20 Dec 2024
Rannie Shuk Yee
Good deal to stay
Leisure Family
8/10
Excellent
07 Nov 2024
Verified traveler
Good stay; comfortable room. Breakfast can be improved. Limited options; a lot of items ran out early on (7:15AM), and had to wait for a refill. No coffee cups.
Business
8/10
Excellent
17 Jun 2024
Paul

Good and Bad

Pros: very sleek and contemporary furnishings- unit is very modern with tons of storage-very quiet-washer/dryer in unit is great for 9 day stay-housekeeping is very accommodating and pleasant-Cons: “buffet breakfast “ is terrible- the property has no on-site restaurant, for “breakfast “ walk to the adjacent shopping mall to a pizza shop where a “breakfast “ is set up/ horrible! Paid for 9 breakfasts, ate one! They should not offer a meal at all! Large pink “claw” machine spoils reception upscale ambiance. Send reception personnel to hospitality school! They’re all like robots- not one smile or eye contact- you’re in the people business!! Tip: 15 minute walk to Po-Park, huge mall-grocery-restaurant complex at east railway station.
Partner
10/10
Exceptional
26 May 2024
King Sau
5 star Serviced apartment. Convenient location and super nice ambiance
8/10
Excellent
06 May 2024
Anh Phuong
Not too close to shopping (20 minutes walk to Grandview Mall) but still quite conveniently located.
Leisure Friends
10/10
Exceptional
28 Apr 2024
KAUSIK
Very nice hotel
Business Partner
8/10
Excellent
25 Apr 2024
SAID
Everything was good except the breakfast was horrible
10/10
Exceptional
24 Apr 2024
Liangjie
Great location. The only downside is the main entrance is at the back of the shopping mall where most taxis or ridesharing cars are not allowed to enter. We have to walk through the shopping mall to go to the other side of the mall to get a taxi.
Leisure Family
10/10
Exceptional
07 Apr 2024
Verified traveler

Simply Wow!

Simple Wow! This property is amazing. We actually stayed in the one bedroom suite and next day in the studio suite. Both had very high end appliances and high end decor and modern furniture.

Very clean, almost like new, very spacious. Attention to details is amazing. Almost anything you think of you will find it here…plenty of wardrobe space, plenty of nooks and crannies to put stuff in. Includes shower and bathtub.

This property is a cross between a hotel and a B&B. There is a reception desk where you check in and daily room cleaning but the place has “living-in-an-apartment” like feeling. There are no restaurants or coffee shops in the property.

However, the location is great - very close to metro and malls and plenty of restaurants around.

And it is relatively cheap (almost half) as compared to other high end hotels…like Park Hyatt and Four Seasons etc.

The apartments had washers/dryer combo which was very convenient to launder your clothes.

Must must stay!
Partner
8/10
Excellent
04 Apr 2024
Diego
Good experience
Business_and_leisure Family
10/10
Exceptional
30 Mar 2024
Mahesh

Must must stay!

Simple Wow! This property is amazing. We actually stayed in the one bedroom suite and the studio suite. Both had very high end appliances and high end decor and modern furniture.

This property is a cross between a hotel and a B&B. There is a reception desk where you check in and daily room cleaning but the place has “living-in-an-apartment” like feeling. There are no restaurants or coffee shops in the property.

The location is great - very close to metro and malls and plenty of restaurants around.

And it is relatively cheap (almost half) as compared to other high end hotels…like Park Hyatt and Four Seasons etc.

Not that there are two Ascott properties. Ascott ICC and Ascott IFC. We actually booked at the ICC by mistake but it turned out to be great.

Must must stay!

Partner
10/10
Exceptional
13 Mar 2024
Timothy
Perfect for young families. Very clean location and helpful staff.
Leisure Family_with_children
10/10
Exceptional
23 Feb 2024
xin
The place is very convenient and clean. The only thing is hard for taxi to find this place based on the address: they usually drop us off at ICC center, then we need to walk a few hundred meter to the hotel. We are traveling with a 10 months old, they have baby crib with fence around it which is perfect. There is also washer and dryer and microwave, very good for family travel
Leisure Family_with_children
10/10
Exceptional
01 Feb 2024
Robert
Clean, large, location service & etc. I won’t hesitate to come back when I visit this city next time.
8/10
Excellent
27 Dec 2023
Jialong
\"Stayed for two night. Firstly, the apartment facilities were great – smart TV, sound system, and washing machine were all well-equipped. However, the air conditioning was frustrating. Given the recent temperature fluctuations in Guangzhou, the night I stayed had already started to warm up, not so cold. Surprisingly, the apartment didn't allow guests to manually choose between cooling or heating modes. Okay, you could argue it's central air conditioning, but seriously, which central AC system is so outdated 😂? They don't even allow guests to make the most basic function choice, resulting in a night of explosive heat under the heating mode.

UPDATE: when checking out around noon today, I found that the air conditioner had automatically switched to cooling mode. Wow, it's truly advanced, adjusting according to the Guangzhou temperature. Impressive!\"
Business_and_leisure Self
10/10
Exceptional
14 Dec 2023
Corey

Nice Apartments

We had a great stay at the Ascot ICC. short walk to the metro and good location. We would be happy to stay here again.

Was great to have our own laundry in the apartment.
Business
10/10
Exceptional
25 Nov 2023
Baiyan
A nice stay. Will surely choose this service apartment on my next visit.
Business_and_leisure Self
8/10
Excellent
19 Nov 2023
Vin Steve
Good location however WiFi signal need to be more stable
Business_and_leisure Self
8/10
Excellent
17 Nov 2023
Verified traveler

Comfortable and clean rooms; so-so breakfast

Great stay. Comfortable and clean rooms. Breakfast was okay, it was located in a restaurant in the mall. Small selection and kind of cramp.
Business
8/10
Excellent
28 Jul 2023
Ning
Hotel was great, just wish the bathroom was cleaner...
Business Partner
10/10
Exceptional
13 May 2023
ibrahim abdulgani
Communication was a real problem, they don't speak English
Business Partner
10/10
Exceptional
14 Nov 2021
Andrew

Staycation with friends

For a group of friends an apartments was a great option and the Ascott ICC apartment was well equipped and designed.
Friends_and_family Friends
8/10
Excellent
09 Dec 2025
Mehmet cüneyt
Oda temiz ve personel ilgiliydi
10/10
Exceptional
09 Nov 2025
Miguel angel
Muy bien
Self
6/10
Pleasant
24 Aug 2025
YI CHING

衛生有待加強

已多次入住此飯店,這次的房間非常糟糕,房間都是小蟲子在飛,杯盤浴室客廳房間無所不在,洗手台跟浴缸很多小蟲子的屍體,已告知服務人員,依舊沒有改善,不知道小蟲子從何而來,淋浴間偏噁心,都是發霉跟水垢,打掃真的有待加強,非常失望,以後不會再入住了! 1822房雖然很大,但環境非常不好
Business
10/10
Exceptional
10 Aug 2025
Ketty
Smidig check in och rent rum! Otroligt nära till tunnelbana och shopping! Finns bra restauranger i närheter och lätt för taxi att hämta upp! Kommer absolut boka med Ascott igen!
Friends_and_family Friends
10/10
Exceptional
27 Jul 2025
Jennifer

厨房用具可以多一点

整体很好但是厨房里的㕑具太少啦!有厨房也没有用。
Friends_and_family Family
8/10
Excellent
08 Jul 2025
Verified traveler

Bel hôtel bien situé

Tout est très bien, juste qu’il n’y a pas de room service ni de restauration. Et c’est compliqué d’acheter en ligne en tant qu’étranger.
De plus, il n’est pas possible d’aller au sauna en couple et ce n’était pas précisé quand je leur ai demandé la réservation.
Business
4/10
Poor
07 May 2025
MIYAJI
今回、朝食は食べなかったので評価してません。
全体的に良かったのですが…
駄目だった点は
①コンドミニアムタイプの部屋なのに、コンロ上の換気扇が動かなかった。
使用する必要が無かったので問題ないですが。
②CheckOut後、24時間経過してもDepositの返金が無かったの為、中国語が出来ない私に変わり別の者に確認してもらったら、直ぐに返金されたが…。
確認がなかったら返金されない可能性があると思うと、いい気分にはなれません。
Leisure Partner
10/10
Exceptional
23 Apr 2025
Verified traveler

Grateful stay

Located at residential area, surrounding area is quite and peaceful, food delivery can only place food order on main entrance with hotel staff monitoring. Only can access to the floor you stayed by key card. Amenities equipments are super great including washing machines , microwave ovens, normal size as family used fridge freezer . Bath tub
Friends_and_family Family
8/10
Excellent
10 Mar 2025
FUK SING

Hardware is nice, but not the people.

The reception experience is not that good, staff is unfriendly.
Partner

Location & surroundings

Ascott ICC Guangzhou
239 Tianhe North Road, Tianhe District, Guangzhou, China

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Ascott ICC Guangzhou

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