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Star Residence ICC Guangzhou
Guangzhou - Guangdong · China
239 Tianhebei Road, Tianhe DistrictView location
9.0/10Excellent96 Reviews
Cleanliness9.4/10 9.4
Comfort9.2/10 9.2
Condition9.6/10 9.6
Value8.0/10 8.0
Amenities9.4/10 9.4
See all ratings- Business hotels
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Star Residence ICC Guangzhou
The Star Residence ICC Guangzhou, located in the Tianhe CBD, is part of the Guangzhou International Commercial Centre, a high-end, mixed-use development with offices and shopping malls. Well-connected to major business districts and tourist attractions via multiple metro lines, the residence offers a diverse urban lifestyle.
Surrounding commercial and lifestyle facilities include dining, shopping, leisure, cultural, and business options.
Show less
Located in Guangzhou (Tianhe), Star Residence ICC Guangzhou is within a 10-minute drive of Beijing Road Pedestrian Street and Canton Fair Complex. This aparthotel is 3.3 mi (5.4 km) from Canton Tower and 12.1 mi (19.5 km) from Chimelong Paradise.
Make yourself at home in one of the 175 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and stovetops. 43-inch LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as safes and desks.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Popular amenities
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Non-smoking
Business facilities
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
2:00 PM
Check-in until
anytime
Check-out until
12:00 PM
Minimum check-in age
18
Hotel policies
Unicode Support false
Professional property host/manager
Pets not allowed
Service animals not allowed
Cleaning and safety
Sanitization
Property uses a professional cleaning service
Essential Travel
Essential workers only - NO
Important information
-
You need to know
- No pets and no service animals are allowed at this property.
- The property is professionally cleaned.
-
Special Instructions
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee at check-out. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
- Host has indicated there is a smoke detector on the property
- Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
- This property is professionally cleaned
-
Minimal age
18
-
Optional fees
- Fee for full breakfast: approximately CNY 94 for adults and CNY 65 for children
- Airport shuttle fee: CNY 654 per vehicle (one-way, maximum occupancy 3)
- Secured self parking fee: CNY 126 per day
- Housekeeping is available for an additional fee
- Rollaway bed fee: CNY 212.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
Japanese
English
Chinese (Mandarin)
Nearby attractions
Waterscape Falls In East Station Plaza
0.6 km / 0.4 mi
CITIC Plaza
0.7 km / 0.5 mi
Zhongtian Shopping Mall
0.9 km / 0.5 mi
Tianhe Stadium
1 km / 0.6 mi
Grandview Mall
1.1 km / 0.7 mi
OneLink Walk
1.2 km / 0.8 mi
Taikoo Hui
1.2 km / 0.8 mi
Tee Mall
1.7 km / 1 mi
Dongfeng Park
2 km / 1.2 mi
Jinan University
2.6 km / 1.6 mi
Guangzhou CTF Finance Centre
3 km / 1.9 mi
Guangzhou Library
3.2 km / 2 mi
Guangzhou International Finance Center
3.3 km / 2 mi
Zhujiang Park
3.4 km / 2.1 mi
Guangdong Museum
3.4 km / 2.1 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 175
- Number of floors (main building)
- Double rooms
- Suites
- Connecting rooms
- aparthotel
- Wheelchair-accessible
- Car parkExtra charge
- 24-hour reception
- Check-in hour
- Check-out hour
- Wired Internet
Show 26 more facilities & services
- Wi-fi
- Car hire
- Room service
- Laundry service
- 24-hour securityExtra charge
- Bellboy service
- Air conditioning in public areas
- Hotel safe
- Lift access
- Gym
- Luggage room
- Clothes dryer
- Restaurant
- Non-smoking area
- Conference room
- Meeting room
- Projector
- Printer
- Business centre
- Audio-visual equipment rental
- Fax
- Sauna
- Breakfast
- Breakfast buffet
- Early Check-inExtra charge
- Badminton
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
No room details available for this hotel.
Guest reviews
What other guests saying about Star Residence ICC Guangzhou
50
reviews shown
Ying
Got an upgrade for the room. It was a great experience. The staffs were very nice and helpful.
Jake
LOVED IT! Such a beautiful place with a great location! The staff are all so super lovely, plus the gym is amazing! I shall be staying here again!
MAXFRED
Excellent housekeeping and concierge staff. The gentlemen at the entrance of the door were always quite polite and eager to help. The lady who services the room, quite polite and always wants to help.
Front desk staff were unpleasant, at times. WiFi does not work at all.
Front desk staff were unpleasant, at times. WiFi does not work at all.
Joseph
Property was very clean. Check in and check were quick. The receptionist were very nice, helped move our luggage. Breakfast was good and the restaurants on the 4th floor had good options. I would stay again.
Seren
Nice hotel good location
Daniel Isaac
very good
Hoy Ying
Lovely week's stay at Star Residence ICC, with attentive and friendly customer service when required - would rebook again in the future :)
Konstantin
Excellent!
Paul
Modern, very clean, comfortable for a business stay. Easy access to amenities
David
Excellent location
Michael
Amazing stay and strongly recommend! Incredibly clean, and local subway station is maybe 4 min walk. It's more upscale and extremely resonable for the price. Only knitpicking the personal washer in the room did not have a dryer, and one of the buttons for my automatic curtains did not work - all very minor. (Forgot to mention they give you laundry detergent too)
My cleaning lady was so awesome, she knew I didn't speak Mandarin so she came to my room with her phone to translate they were testing the fire alarm and not to worry about it.
If I come Guangzhou again, I will definitely stay here again.
My cleaning lady was so awesome, she knew I didn't speak Mandarin so she came to my room with her phone to translate they were testing the fire alarm and not to worry about it.
If I come Guangzhou again, I will definitely stay here again.
Victoria Suzanne
Had a wonderful 3N4D stay. Clean and spacious room. Request for extra pillows and miscellaneous were met expeditiously. Location was near to metro and convenient for travel. Traffic was congested when traveling by road.
Jing
The price is reasonable, good location.
Sahand
Good and quiet stay. With respectable staff
Yannick
In the heart og Guangzhou.
Very convenient for business travelers
Very convenient for business travelers
Desmond
Everything was good. Just that we requested for a room nearer to the lift but was not given. Had a elderly with us
Allen
Nice, clean property in the central area. Walkable to shopping and food and transportation.
Leon
Bathroom is small.
Rosana
The location is excellent, making it easy to explore the area. The hotel was very clean, and the staff were always ready to help, providing great service throughout my visit. Highly recommended!
Breanna
Great stay definitely will be back
Verified traveler
U.S. resident Chinese Citizen
I arrived late due to flight delay. The front desk was nice but there was a dis-connect of my booking that the hotel could not verify my identify only because the U.S. spells my first name into first and middle name, in China it is my first name. Anyways, he could pull me up with my U.S. phone number but I would say birthday or email address might be better way to verify incoming guests from outside of the country
Verified traveler
Spacious room
Good stay. Big spacious room. Well located.
David
Great location, clean property, easy access to transportation
Anh Phuong
Checking in and out took a long time. Not too close to shopping areas (20 minutes walk) but still quite convenient
Verified traveler
Great hotel. No complaints!
SUNIL
Felt very safe and comfortable
Mariam
Great place to stay, the fact that it has all the facilities for the reasonable price was great.
Dawit
Safe clean so nice place
Evan
Very nice place to stay! Friendly staffs!
Nina
The property is very clean and managed well. The only thing I don’t like that it’s the room has washer but no dryer. I had to figure it out how to dry my clothes. I wish they have washer and dryer.
ANDREW
Clean
Bi
room is clean and location is great.
Ronda
New and Comfortable, managed by Ascott.
Managed by Ascott, it is the lower levels of the same building sharing the same lobby however brand differently as the inside of the rooms are more basic than Ascott but otherwise new, clean and comfortable. Value for the price paid.
Location wise its next to Zhong Xin Building and near the Guangzhou East station and part of the ICC building.
Location wise its next to Zhong Xin Building and near the Guangzhou East station and part of the ICC building.
KA LUNG
房間空間十足
但設施配套比起正常酒店會稍為差一點
但設施配套比起正常酒店會稍為差一點
Hilda Wai Yue
除了員工外，其他都不ok。
前台和house keeping都很好。
聖誕期間到的，承諾的二時取不了房，房間大但apartment的房間不提供任何廚具搞除卝你逐樣去問。
在搞裝修，早上十時後你不用睡了，還有因為測試，會停電和斷水。
雖然理解，但這不應選聖誕旺季時間弄。
交通不便，車能駛進正門但外面欄住基本上九成的司機不肯進，要行好一段路出去截車 。
這個價位的酒店，可以選擇的還有很多，就當教訓。
前台和house keeping都很好。
聖誕期間到的，承諾的二時取不了房，房間大但apartment的房間不提供任何廚具搞除卝你逐樣去問。
在搞裝修，早上十時後你不用睡了，還有因為測試，會停電和斷水。
雖然理解，但這不應選聖誕旺季時間弄。
交通不便，車能駛進正門但外面欄住基本上九成的司機不肯進，要行好一段路出去截車 。
這個價位的酒店，可以選擇的還有很多，就當教訓。
Idris
Herşey çok güzel fiyat performans oteli
TOMOO
朝食にはがっかりしました
Siu Man
酒店位置附近安全
酒店設施保持良好
酒店設施保持良好
HIROSHI
室内が広くて、長期間滞在に適しています。
洗濯機、レンジも室内に備え付けしてあった。
洗濯機、レンジも室内に備え付けしてあった。
ISHAJON
Terrible service at front desk, dirty rooms
Verified traveler
空港への送迎サービスがあるということことだが、実際はタクシーの予約のみ。これは送迎とは言わない。
Deisy Lorena
Excelente hotel, muy buena ubicación!
La atención del personal, en especial de Jay fue genial, siempre buscando la forma de ayudarnos. El hotel está muy bien ubicado y las opciones de transporte geniales!
Deisy Lorena
People in the reception doesn’t speak English very well it a Lillie bit dificult to talk with them
Kwan Leong Billy
Good hotel
Very good stay and better than normal business hotels close by. Room is much bigger and more comfortable.
Ming Wah
.
alex
没有图片说得那么高大上
Verified traveler
各職員態度良好有禮親切，晚上發現行李鎖壞了打不開，前台經理確認行李是本人後，即時替我找工具開鎖，而且開鎖碎片逐一拾回，免得傷到其他人，可見其細心。
Valerie
very nice stay
Mei Fung
房間寬敞，只是洗手間較小。
Location & surroundings
Star Residence ICC Guangzhou
239 Tianhebei Road, Tianhe District, Guangzhou, China
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Star Residence ICC Guangzhou
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