Guangzhou Grand International Hotel

China , Guangzhou - Guangdong
Guangzhou, Tianhe North Road, Tianhe District, 468
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100 reviews shown

6/10

Pleasant

21 Feb 2026

Estelle

The room was clean and well maintained. The staff were particularly welcoming, friendly, and helpful throughout my stay, which was greatly appreciated.

The carpet would benefit from being replaced, as it gives a slightly worn and dated impression.
In addition, water tends to stagnate in the bathroom after showering, creating a pool of cold water on the floor. This is neither comfortable nor practical.

Overall, my stay was pleasant, but a few technical improvements would significantly enhance the guest experience.

8/10

Excellent

08 Jan 2026

Jimmy

The room was spotless, the staff were very friendly and helpful.

10/10

Exceptional

09 Nov 2025

Stephanie

Good service

Business

10/10

Exceptional

01 Nov 2025

VISHAL DAMODAR

Stayed for 2nd time
Really liked this hotel. Rooms are a bit dated. Renovation is necessary

Business Self

10/10

Exceptional

26 Oct 2025

Richard

Great hotel

10/10

Exceptional

24 Oct 2025

VISHAL DAMODAR

Excellent place
Rooms are a it dated and need renovation

Business Self

10/10

Exceptional

17 Oct 2025

Christopher

There was an issue with smoking on my floor but the staff looked after that for me promptly

Business

10/10

Exceptional

04 May 2025

CYPRIN

The property is in great location, near restaurant,
Clean and very helpful staff

Self

8/10

Excellent

29 Apr 2025

Mert

it was a nice and clean hotel

Business Partner

10/10

Exceptional

22 Apr 2025

Marcello

I had a great stay at Guangzhou International Hotel. Our room exceeded our expectations as I did not expect to get such a large suite which had 2 separate bedrooms, separate sitting area and 3 bathrooms. It was fantastic.
Our bartender Jason was very personable, friendly and accomodating. He took pride in his work.
If there were any complaints i would say that they don't provide you with a mini fridge in the suite and elevators could be slow at times. Highly recommend this hotel especially if you upgrade

Business_and_leisure Friends

10/10

Exceptional

10 Apr 2025

warren

The staff are extremely helpful. We even was given an upgrade to an executive suite for free.
We relied on the staff to give us directions and travel advice daily for our 8 days stay.
Highly recommend for a happy stay.
The metro station is right in front of the hotel.

Leisure Partner

10/10

Exceptional

25 Jan 2025

Junning

It is a good place to stay, very close to the metro station

10/10

Exceptional

08 Jan 2025

JUN

Good customer service from all the teams. Cleaners on my floor are always friendly and professional.

10/10

Exceptional

11 Nov 2024

SOMASKANDHAN

Buzzling China

Good hotel and good stay
Would like to stay again when chances are there to visit China

Business

10/10

Exceptional

11 Nov 2024

Shan Yi

Convenient and great services

Business_and_leisure Family

10/10

Exceptional

04 Nov 2024

Verified traveler

Staff is amazing, room interior will eventually need an upgrade. Otherwise amazing experience

Business

10/10

Exceptional

27 Oct 2024

Emanuel

Everything was great, staff was helpful hotel room is a bit old needs update, hot water stopped working but its ok i shower cold.

Self

8/10

Excellent

29 May 2024

Jianqing

Pretty good hotel to stay

10/10

Exceptional

08 May 2024

narinder

4/10

Poor

05 May 2024

Elias

Room not clean specially the bathroom

Business Partner

10/10

Exceptional

27 Apr 2024

Ashwani

Nice and friendly staff, easy access around the property

Business Self

8/10

Excellent

25 Apr 2024

Samuel

The room needs a major update. The carpet is too old and dirty

Business Self

6/10

Pleasant

30 Mar 2024

Mingxiao

Nice place to enjoy the colorful Guangzhou

I enjoyed my trip to Guangzhou, a beautiful and warm northern city in China. My accommodation at the Grand Int'l Hotel, which provides up to 4-star services, was a plus. The people who work there are super friendly, and they provide the best quality service! The room was clean inside, but the hallway carpet was stained with whatever it was. The room facilities and equipment were below expectations, i.e., overly dim lights, malfunctioning mini freezer, noisy A/C, and slow sewage. I recommend this place to all if they improve the infrastructure in the coming days.

Friends_and_family Family

10/10

Exceptional

14 Mar 2024

CECILIA

The room is clean. The staffs are very nice and helpful!

Family

10/10

Exceptional

11 Jan 2024

Verified traveler

Well managed hotel in a busy city.

Friends_and_family Friends

8/10

Excellent

08 Dec 2023

JUN

The cleaning crews on my floor (F10) are very helpful and professional. Well done.

8/10

Excellent

23 Oct 2023

Sanjeev

Good hotel

Business

10/10

Exceptional

05 Oct 2023

Samuel

The staff was very kind and service-oriented.
Although the property itself seems a bit older, the hotel has been well maintained.

Business

6/10

Pleasant

01 Sep 2023

Simin

Hotel has clearly seen its better days but it hasnt been upkept to its best. Carpet are a bit stained throughout but good quality and clean. I had a non-smoking business suite but previous visitors smoked inside the room and left it smelling like ashtrays. Staff gave a airfilter which helped but still smelly.
Unfortunately you can still smoke indoor public places in China, but the hotel should put some roles to separate them.

They have robots for room services which make things quite efficient, except if it's something you have to pay for straight away, then they send staff to persist.

All the lanes in the swimming pool was closed everyday between 10am-12noon for wxternal paid swimming lessons. So no hotel guests allowed. The reception lied saying the lifeguards had to take breaks during these hours.
The gym is there but no lighting.
The steamroom has turned into a cleaning storage room so not available either.

When I came back at the end of the day with child carrying bags of shopping, the two doormen stood there watched us and continued chatting with hands on their back. It would be nice for them to offer me a hand.

Staff was generally quite professional and facilitating. But lots of improvements are yet to be made.

Business_and_leisure Family_with_children

10/10

Exceptional

11 May 2023

Fatema

Wonderful service!

Business_and_leisure Partner

8/10

Excellent

20 Aug 2020

Lun Lawrence

Good money value

The main thing is the location of this hotel. Free parking is offered. However, gym and swimming all closed for maintenance. I had 2 meals in the lobby Chinese restaurant not bad !

Business

10/10

Exceptional

03 Jan 2020

Puay Sia

Very good.

Hotel staff are friendly and helpful. Value for money.

Friends_and_family Family

8/10

Excellent

16 Nov 2019

Verified traveler

I can surf google page, WhatsApp,Facebook etc. Friendly staff

Business Friends

8/10

Excellent

03 Nov 2019

Andrew

Business trip

The hotel is ideally placed to get to the railway stations
But the meals are somewhat lacking for Europe
People.

Business

10/10

Exceptional

26 Oct 2019

Itzik

5th time in that hotel. Very good service. No close metro station only 10 walking

Business Friends

8/10

Excellent

17 Oct 2019

guy

n Fair

Good comfortable hotel convenient for canton fair. I have used for many years and rooms maybe a little tired now but it’s clean, comfortable, quiet, reasonably priced, does a decent breakfast and offers free shuttle bus to and from canton fair.

Business

10/10

Exceptional

27 Aug 2019

Verified traveler

This Place Was AWESOME and the Staff was Very friendly

Leisure Self

2/10

Poor

31 Jul 2019

SHIAN LONN

Its really terrible. The hotel is pretty old. Even for non smoking room, you can have unpleasant smell inside the room. The TV reception is bad. The staff not that friendly.

10/10

Exceptional

10 Jun 2019

Verified traveler

Very close to shopping malls and tourist spots. Its just hard to communicate with most of the staff. Overall i will stay in this hotel if given the opportunity to visit guangzhuo again.

Business

10/10

Exceptional

08 May 2019

Verified traveler

good hotel , good stuff , good location , resealable preice

Business Self

10/10

Exceptional

25 Mar 2019

Verified traveler

Good hotel. Great location. Good service. Friendly staff.

Business_and_leisure Partner

10/10

Exceptional

12 Jan 2019

Verified traveler

It was a very good experience from ckeck in to check out.

10/10

Exceptional

29 Jul 2018

RAKESH DEEPAK

Surely will come back again.

Stay was very good and comfortable. Surely will come back again. Cheers 🍻

8/10

Excellent

28 Jun 2018

Imacko

very good low cost hotel

Nice hotel located in a quiet trendy little corner of the city. Well worth booking.

6/10

Pleasant

07 May 2018

I will never stay again.
The internet connection is Super slow
The restaurant food is not great

10/10

Exceptional

05 May 2018

Aman

Good Service. Nice hotel. Will recommend it to my customers and friends

8/10

Excellent

28 Apr 2018

Neo

nice hotel with food options nearby.

hotel check in was smooth and was glad the manager gave us options to change to a non smoking floor.room was wide and spacious

Family

2/10

Poor

25 Apr 2018

suzanne

Terrible internet service
The breakfast is horrible
They don’t accept American Express
No Bar

10/10

Exceptional

23 Apr 2018

Itzchak

Grand International - very good hotel !

This is my second visit to Guangzhou and preferred selecting that hital again.
Will be back there in my next visits.

Cross the street there is a small shopping mall with Chinees and Italian restaurunt, supermarket and .
Breakfast very good, staff is polite and professional.

8/10

Excellent

29 Dec 2017

etienne

Central

Stayed there again. Mostly because it is conveniently located and well priced.
Not very happy with the way the staff cleans the room though (was in the room a few times, and was really not impressed. Even had to call them back to change dirty cups I used for tea...)
But it is an ok hotel otherwise.

8/10

Excellent

21 Dec 2017

Etienne

Place is OK and well centered

Good hotel, with a good location, Team did wonders to provide a great service for a special day. That was awesome.
However, room cleaning could be better: done quickly, no cleaning of table that has some food on it, no vacuum cleaning of carpets.
However, good for a business stay.

2/10

Poor

06 Nov 2017

Verified traveler

Extremely old!!! Everything about this place is outdated! Mediocre food and amenities. Charge for gym??? No good!

6/10

Pleasant

02 Nov 2017

Jeff

old and tires

Room was small and uncomfortable. Couldn't work at the desk-chair was too low. Gym was a joke. Half the equipment was out of order, rug stained and smelly, no towels, water but no cups. If a good workout is important to you, find another hotel.

4/10

Poor

01 Nov 2017

The staff doesn't helpful to answer my questions and rejected to call a taxi for me because of the distance is too close. Room is okay.

6/10

Pleasant

01 Nov 2017

Etienne

OK hotel, but not my favourite in town

Hotel is OK, but looks a little like a past glory. Rooms are decent (got an upgrade though, so not sure about the average room. Hotel staff is not fluent in English, which was a bit of an issue for me, mainly when I asked the concierge for some directions to a venue I needed to visit.
I ordered room service on my arrival evening: a burger, which was not good and the fries were cold. The tea room has great teas, but at prohibitive prices. Breakfast is well stocked, but you need to go for Chinese food to enjoy it: tried bread, butter and jam. Butter had been melted and cooled down quite a few times... jam was average at best.
All in all, a good business place, but not a hotel to enjoy.

8/10

Excellent

13 Aug 2017

Verified traveler

Good location

Pretty clean, good location, Starbucks next door. Polite and helpful staff. Overall pleasant stay...

4/10

Poor

20 Apr 2017

Vibhuti

No one understands English

If you are from China origin, then it is a very good place to stay otherwise spend some extra money and choose a five star hotel because except few hotel staff no one under stand English. Not even house keeping, rooms service, concerige. It is a difficult task to communicate with them for small things also. I will not recommend for people from outside China. But for Chinese it's a good property to stay

8/10

Excellent

05 Mar 2017

Verified traveler

Nice Chinese hotel, Bad location

The hotel is not that bad, especially for one in China, but the location is what knocks it down on my list. I won't stay here again because it's too far from the metro. When I booked it online, I looked at the map and thought it was closer to Guangzhou East Railway Station, IKEA, and the metro...but it was not. The concierge was very helpful with maps, calling taxis, etc. The housekeeping staff brought more towels, etc., with no issues. Some linens and furniture and structures were worn and old, but that is to be expected in a Chinese hotel. I would stay again IF it was closer to the metro.

6/10

Pleasant

22 Jan 2017

kin

Kin' trip

booking with Hotels.com when arrived hotel can't find my booking need to show booking order. Overall is good, excellent location

8/10

Excellent

15 Jan 2017

Verified traveler

The carpet wasn't clean but the house keeping people were friendly. The front desk people were so so.

Family

8/10

Excellent

10 Nov 2016

KEKWEE

Review of Guangzhou Grand International Hotel

Guangzhou Grand International Hotel is a nice hotel centrally located in the heart of the city. Excellent food choices around vicinity and shopping

4/10

Poor

01 Nov 2016

MOHAMMAD HADI

I got it in a low rate but not even worth it, employees tried hard but lack of training was there.

2/10

Poor

25 Oct 2016

Dany

It was my worse night mare

Staff at the hotel is the worse I did my reservation 5 days before when I got there my room it was sold I will never recommend that hotel they make me feel bad

8/10

Excellent

18 Sep 2016

Myriam Lizeth

helpful staff

I had a very good experience, staff is very helpful, will definitely come again

2/10

Poor

15 Jul 2016

Verified traveler

Disappointing hotel

The quality of the service and condition do not meet the standard of this hotel. The management level is rather unprofessional, inefficient and impolite. I am particularly annoyed the fact that they were impolite to my parents who were elderly people. One staff, a cleaning lady, seems nice to them. But this is not enough for a hotel claimed to be a five-star one. There are so many hotels in the city, I definitely do not recommend this hotel.

6/10

Pleasant

11 Jun 2016

Lulu

Hmm

The lobby is really nice but inside the room the carpet had stains, the ceiling had stains and you can see the age of the building in the room. I liked how big the room was. Had sn issue with the concierge changing our taxi reservation and when asked why he said, \"I thought you had changed your mind.\" Without consulting is mind you. Would I stay here again? No. Would I recommend? No.

10/10

Exceptional

29 Apr 2016

Verified traveler

Excellent Hotel - Great Service!

Awesome hotel and GREAT value for money! The staff goes out of their way to help you. Front desk and concierge speak English well. Very impressed with the service at the hotel. Convenient location and free shuttle for the Canton fair several times in the morning and evening. Will definitely stay at this hotel next fair.

6/10

Pleasant

16 Apr 2016

Samia

An ok experience

There are some hotel staff that can speak English. There are restaurants and cafes nearby and also a supermarket directly opposite the hotel. I had problems with my key card and they did deal with it but slowly-it is China after all. My only gripe was the cleanliness of the room. I stayed in the same hotel last year and that was an incredible experience. This time the carpet had not been vacuumed, there were a few black hairs in the bath tub. overall it was an OK experience.

6/10

Pleasant

24 Mar 2016

Juzar

AVERAGE

very poor internet and air conditioning didn't work and was never fixed

8/10

Excellent

22 Nov 2015

Michael

Close to Guangzhou East Train Station

Quick stay at this hotel. Good facilities and service. Chose because it was close to the Guangzhou East Train station.

8/10

Excellent

03 Nov 2015

Michael

Canton

An older hotel but very well maintained. Stayed there for the Canton fair. It was worth the money will consider it again.

10/10

Exceptional

19 Oct 2015

Anthony

Enjoyed my stay for business however, their executive floor is not functioning.

8/10

Excellent

26 Sep 2015

Verified traveler

Nice location

10/10

Exceptional

10 Aug 2015

Verified traveler

Best service

Anybody want to visit Guangzhou China, I recommend here. Not fancy but worth that money you spent. Breakfast menu need to improve though. In general, good choice.

10/10

Exceptional

03 Aug 2015

Verified traveler

Great experience.

Definitely recommend to other travelers. Great service, kind staffs but need to improve breakfast menu.

8/10

Excellent

02 Aug 2015

Front Desk staffs are not too helpful

I asked them if I can change my room to a 2 bed rooms, they insist me to pay extra RMB 300, \"no money no talking\"

10/10

Exceptional

15 Jul 2015

Gran Slam

FABULOUS TRIP

Good place to stay, excellent location, very convenient to train station and also walking distance from major coffee shops etc making it cool for business travelers and real value for money, good rooms good lobby and good staff

10/10

Exceptional

25 Apr 2015

Verified traveler

Excellent treatment

Staff spoke English and were very helpful. Upon seeing we were 4 adults in two rooms they immediately upgraded us to larger beds without us asking. We returned to our room later to find a birthday basket since one of us had a birthday during the week of our stay. Not even during our stay! The rooms were large, clean and comfortable. Great breakfast included.

8/10

Excellent

23 Apr 2015

Ralph

Good for Canton Fair

Great for Canton Fair

6/10

Pleasant

07 Apr 2015

Rebecca

An okay stay

We booked two rooms for a long weekend. The rooms were comfortable and room service was quick the evening we used it. The internet, which both my husband and I needed for work, was intermittent and dropped in and out quite often. Since we live in China we are accustomed to the internet in China, but this was far worse. Check-in was fairly easy but took a bit of time and check-out was a disaster. If you got the hotel at a discount rate, it's an okay stay. Location is very good. But to pay the full rate, you would be disappointed.

8/10

Excellent

13 Mar 2015

Gran Slam

Nice choice

Good place to stay for business travelers and good value for money

8/10

Excellent

21 Feb 2015

Verified traveler

Not too bad

Not too bad, the only problem is with Check-in and room adjustment

10/10

Exceptional

10 Nov 2014

Chwee Soon

A friendly hotel

Booked this hotel for 2 nights. It was my second visit to this hotel. A nice clean hotel. Hotel staff are friendly.

10/10

Exceptional

08 Jul 2014

Sam

Facilities: Modern; Value: Bargain, Amazing; Service: Go the extra mile, Outstanding; Cleanliness: Pleasant;

10/10

Exceptional

13 May 2014

Ish

No problems, did the job very well

Generally very good value for money and ideal business hotel. Apart from reception staff being a bit slow due to poor English (which is a general issue in China) the hotel is definitely recommended!

8/10

Excellent

23 Apr 2014

Brent

nice stay

the hotel and staff were very good . I was here for Canton , so it was busy everywhere . The room came with a free breakfast buffet and maybe it wasn't for me , but it work for not having to go anywhere . The size of the hotel room was good for myself and if my wife would came with me . The bathroom was clean and roomy . The pool was closed for repair at my time , but it looked nice . The gym area was fine , they had a couple of each machines .

8/10

Excellent

22 Mar 2014

Jeff

Very attentive and friendly reception staff.

Very pleasent stay. Nice room and comfortable bed. Good location.

6/10

Pleasant

27 Feb 2014

saley

Good location,room carpets stained,service good,breakfast limited for halaal clients,toilet stained,shower has wall paper over tiles to hide stains and algae

10/10

Exceptional

19 Jan 2014

Syed

The best business stay in Guangzhou!

A superb experience and value for money! Will stay here again!

8/10

Excellent

08 Nov 2013

Verified traveler

The room we stayed was spacious with lots of amenities. The nice touch was complimentary fruit and water in the room after a long flight into China. The hotel's chinese restaurant is very good and the breakfast buffet serves a very good variety of western and asian food mix. The only problem we had was a broken sink that leaked water and the smell the came from the drains and we believe it was because we stayed on the last floor…this problem was solved when we asked to be moved to a another room at a lower floor. We stayed at this hotel mainly because it is one of the official hotel for the Guangzhou Fairs and they run shuttle buses to and from the Fair. I am just not sure if the rates are lower when the Guangzhou Fairs is not on.

10/10

Exceptional

29 Oct 2013

Lin

Nice Hotel with good Services

We would recommend this hotel and this is our second time stayed in this hotel. They surprised me with gift basket with fruits, sweets and wine on my birthday. Excellent customer service and comfortable.

10/10

Exceptional

27 Oct 2013

James

Best Canton Fair hotel in 25 years

I have stayed in many 3 and 4 star hotels in Guangzhou over the last 25 years attending
the bi-annual Canton fair. Grand Int'l is the nicest I have experienced and one of very few 4 star
Guangzhou hotels that really are 4 star.

8/10

Excellent

13 Oct 2013

Tony

Good four stars hotel

Issue with the electronic key

1. The card could not open my room. The one of the hotel staff took my card, ran downstairs but she had never returned. I had to go back to the front desk and explained the sistuation. They checked my passport again and gave me another room. Overall, it takes more then half an hour for me to have a room.

2. On the second day I came back late at night. I could not open the door. The hotel staff asked me to show him my passport which I did not carry with me. I told him I left my passport in my room if they open the door, I can get my passport. It's simple but taken 15 minutes.

Overall, the hotel is good value for money

8/10

Excellent

13 Oct 2013

Tony

Quite and Comfort

Love this hotel because it's not too expensive for a standard room. Hotel staffs can speak some English which is great. It is very challenging to stay in some Chinese hotels where the staffs could not speak English.

10/10

Exceptional

13 Oct 2013

Tony

Good Hotel in GZ

I booked the business room for 5 days. The hotel is excellent but the location is a little bit far from the subway. It takes approximately 20 minutes walk but only 2 minutes by taxi. The bus stop is in front of the hotel but most of the time I have to wait for 15-20 minutes. If you cannot speak Chinese, you are better walk or take the taxi. No bus driver can speak English. Only front desk staffs can speak English. The restaurant is great but too expensive. A dinner for two costs more then 1000 RMB with a couple of glasses of wine. Breakfast and lunch are great. Breakfast is reasonable price but lunch is also expensive. I don't expect the upper class Chinese hotels charge similar as well known 5 stars hotels. The business room is clean and comfortable.

8/10

Excellent

24 Aug 2013

Thomas

good value hotel in guangzhou

great value in a very good location for shopping and coffee shops (4 within a 2 minute walk).

6/10

Pleasant

19 Aug 2013

Robert

Rudeness is culture

Hotel was all right, but difficult location, nothing close by.The front desk staff did not know the mean of yes only no. everything was trouble for them. I would never stay at this hotel again. NEVER

8/10

Excellent

13 Jun 2013

Francisco

Pool not for family

The pool is dissappointing, as they let outside people come and swim laps and make it crowded; definitely not for children or family. The rest very good

10/10

Exceptional

20 Apr 2013

Verified traveler

Quite, Clean but Distant.

Clean, professional staff and breakfast food is quite good.

On the quiet side of the city, not many restaurants in the surrounding but Starbucks and other coffee shops are next doors.

It's quite distant from metro subway station, not quite convenient unless you take taxi but traffic can be heavy.

TIPS: From airport, take A3 exit and find bus stop no. 6, cost RMB 21 Take first stop (about 40-50 minutes depending on traffic) then take taxi to the hotel. This will save you money.

Also, hotel not quite well known by people so I suggest you have a printout of hotel information and address in CHINESE (google the hotel name, you'll find the hotel website in chinese). Even taxi drivers have tough time figuring out hotel and address in English.

8/10

Excellent

20 Apr 2013

Jay

Convienent to fair grounds & train

Staff is friendly and goes out of their way to be helpful. Breakfast was OK but hot things could have been at least warmer. Only negative is the room needed upgrading. Carpet needs to be cleaned not just vacuumed. Wallpaper is starting to peel off the wall at the paper seams.