Name: Residence Liberty Hotel
Address: Piazzale Salvo D'Acquisto 15, Parma, 43121, IT

6/10

Pleasant

22 Feb 2026

David

Stuffy, old room. Smelled like someone had smoked in it. You need to check in at a different hotel a 10 min walk away. But it was clean and the location is very good.

Family_with_children

6/10

Pleasant

08 Oct 2025

oznur

Very bad smell in the room

Friends_and_family Friends

10/10

Exceptional

11 Jul 2025

Angela

Note - check in hotel is near train station. This is a 10 minute walk; no cars.
Was two rooms, beds in both, two bathrooms. Clean and blocks from all the stuff!

Leisure Family

10/10

Exceptional

30 Jun 2025

mcsunny

My stay was actually really nice I love everything about my in the hotel I had a wonderful visit thanks to Novotel.

Self

8/10

Excellent

12 Jun 2025

Scott

very nice little apartment,,,, felt safe

Leisure Self

10/10

Exceptional

10 May 2025

Zhan

Luxury stay

Such a luxury property! Great stay with nice bathroom, two rooms, very clean. The kitchen was nice looking but no toaster, or kettle. Even so, you will find the hotel one of the best in the world.

Friends_and_family Family

10/10

Exceptional

02 May 2025

Zhan

One of the very best!

Excellent hotel!! It’s such an amazing property that was bright, luxurious, modern and at a great location. Since the photos and reviews were not very good, we didn’t expect much. What a great surprise! We enjoyed staying there so much, we postponed our trip to Rome to stay one day longer. Everything was nice but the kitchen stove was not working completely. There was no kettle to boil water. However, you will enjoy everything else and never forget the experience!

Friends_and_family Family

2/10

Poor

29 Oct 2024

John

Basic bedroom—- very limited kitchenette

Room had a very poorly equipped kitchenette. No corkscrew (! And staff refused to provide one even after agreeing to do so if we returned to the hotel used for check in which we did), very limited and worn out utensils, no dishwashing sponges or soap, no salt or pepper, no kettle. This is no suitable for anyone expecting to take some meals in the room. There is a had to find washing machine (2) in the basement but no dryer.. just three small clothes lines.

Partner

6/10

Pleasant

10 Jul 2024

Verified traveler

Frustrating

Be warned that the check-in is not at the residence. This was not communicated well. The free wifi requires a password, but this is not written anywhere in the accommodation. Communication is poor. The room was ok, and the location was good. However, I will not return to this accommodation. There are many better places in Parma.

Partner

10/10

Exceptional

01 Jul 2024

Frances

A little piece of heaven.

I rented a 4 room apt at this location and was completely satisfied. Very clean except the shower had some mold.Kitchen had dishes and utensles for 4 people,including a cheese grater and corkscrew. I had a king size bed and also a foldout sofa in the dining/living room. very quiet street in the center of town. Very walkable.This apt had an elevator but I still had to navigate 12 steps to get to it. I use a walker. Very nice views of a park and an old church. Free concerts nightly at house of music about 500 yards away. awesome. This is a light tourist area and very safe to walk around even in the evening. Make sure you read the check in instructions as you check in at a different location. Shuttle provided to the apt with advance notice.

Self

8/10

Excellent

21 May 2024

Johnny

You can ask for shuttle to drop you off at the Residence after you check in at Novotel by the train station. Not when you check out. But, the walk with luggage was about 15 min, it was not bad.

The facility is old. No question about that. It was well maintained. We did not have any problem.

There are some stairs you must climb before you can reach an elevator. And the elevator is small, 4 people is probably the maximum it would fit.

There is a facility person and two vending machines on site, not much else. However, you probably can get everything you need within 10 to15 min walk.

For other help, such as calling a taxi, you can dial 9 on the phone in the room, (yes they still have landline) to ask the operator at Novotel to call it for you.

It is a nice quiet place for a short stay.

Business Family

6/10

Pleasant

14 Apr 2024

Patricia

The “Parent” hotel, Novotel was beautiful, modern and nice. The residence experience of staying in apartment, wasn’t great, but it was ok. The art on the wall was a bit distasteful, and a bit inappropriate?? The decor/furnishings are older and antique but clean a comfortable. There was no coffee, and I suppose that was because it was an apartment not a hotel room. But the staff were amazing, and Parma was great to explore and the location made it easy to enjoy all the Parma has to offer.

Leisure Friends

8/10

Excellent

22 Feb 2024

Hermione J.

Read the description well before booking. Because we knew what to expect (mostly). Good, quiet location crossed from a small park. We really liked the kitchenette and small table and chairs. Good size room for Italy.

The only problems we had were that the room phones didn’t work and the morning reception desk at Novotel didn’t respond to our WhatsApp messages. It was pouring rain the morning we had to checkout. Because we had to check out at the other hotel and didn’t know how to schedule a taxi we were soaked from walking to checkout.

Leisure Partner

10/10

Exceptional

10 May 2023

Richard

Top location for me, good comms from Novotel.

Leisure Partner

2/10

Poor

05 Aug 2022

Amber

Check in is 1.5 km away at a different hotel

We were so disappointed that we didn't stay at the hotel. We were only supposed to stay one night because we were on a road trip heading home. We booked it because it was located in the center of town. But when we arrived after a long day driving we found the building locked with a small sign on it saying that we had to go to the Novotel Parma to check in, which was over a mile away and an extra ten minutes in the car due to the way the one way streets work. We called that hotel and they told us that you had to check in and park your car there and then they would bring you in a shuttle to the Residence Liberty. No where on the hotels.com website or app did it say we would be faced with such an inconvenience. Of I had known that I would have never chosen that hotel for just one night. We ended up asking the Novotel to give is rooms there instead to make it easier on us. Bit I had to pay a lot of extra money to do so.

Friends_and_family Family

6/10

Pleasant

03 Oct 2021

Pierluigi

Good location and very nice room but no reception so I had to deal with the mostly untrained staff in Novohotel whom give preference to their guests. Thanks to the ignorance of one of them aimwas not able to stay two more nights in a different property part of the group

Leisure Self

10/10

Exceptional

14 Aug 2021

Lee

Great value for money.

A lovely little apartment that had everything I needed. It didn't cost much more than a normal hotel room, but the kitchen saved me more than the extra cost.

Self

8/10

Excellent

04 Jan 2020

Verified traveler

Good stay. We were not aware that the check in was elsewhere and that was inconvenient. Also, our room had a really strong smell of food when we arrived but to make a change we had to walk back to where the check in was done, so we stayed there. Location is good.

Leisure Family

6/10

Pleasant

18 Jul 2019

Verified traveler

Affordable, but...

I would characterize this as more of an air b & b experience rather than a hotel. We had to walk two blocks to another hotel to check in and out, there was no daily cleaning of any type (no beds made, no towels exchanged) and if we wanted to use the little kitchen area there was a note that we’d be charged 20 euros for it to be cleaned. All that being said, we probably would have still chosen to stay here as it was very affordable and a decent location. I just wish this info was disclosed beforehand as we would have come better prepared (like bring more toilet paper!).

Family

10/10

Exceptional

19 Apr 2019

Verified traveler

We checked in at novatel wich manages this property, veronica served us and was helpful and attentive.
We where helped with dirrections, tours, resturants and it was by far the best service we recieved on the whole trip.
Thanks veronica from naovatel :)

Leisure Partner

4/10

Poor

02 Apr 2019

Verified traveler

Arrived to the hotel and there was no one there to help with check in. Just a sign saying needed to go to another hotel to get the room key. That hotel says permanently closed. Found the replacement hotel which had no parking at to stop and check in. Was finally given the room key to head back to the originally booked hotel. Arrived in the room and the heating was left on full blast and a running tap in the bathroom. When checking out the person at reception wasn’t very helpful and didn’t offer any assistance with who to contact.
It is a well placed hotel but there is absolutely no information about what to do upon check in and out or help offered. Rooms also need updating.

Partner

8/10

Excellent

01 Nov 2018

Tess

The room was a good size, although it felt outdated because of all the wooden furniture and old bed spread. The shower head was really weak, and the kitchen costs extra to use. The room had a really strong smell of cleaning products, especially the curtains, which made it hard to breathe unless you had the windows open.

The location is really good, close to the main streets, and in a nice and quiet area. Checking in and out at another hotel was fine because it’s close to the train station, so it’s good if you’re traveling by train.

10/10

Exceptional

15 Oct 2018

David

perfect for a short stay.

This property is in a excellent position within Parma, close enough to get everywhere by foot but situated in a quite are of the town.
The apartment is a little outdated but saying that we had an excellent stay and couldn't ask for anything that the apartment couldn't supply.
The bed was excellent and large, the electric shutters meant we had complete darkness and as it is in a quiet area our nights were perfect.
We would definitely stay here again and recommend it to any visitor to an absolutely wonderful part of Italy.

Partner

8/10

Excellent

25 Sep 2018

Michael

No stress at this Stresa hotel

A great location, just off a pretty square filled with cafe, bars and boutiques and just a few metres from the lake and ferry wharf to the famous islands. There was a lift to the room which was clean and light but had no fridge. The buffet breakfast was bountiful, while our half board dinner of mushroom pasta, trout , and dessert was pleasant. Staffers polite and friendly. Good value for the price

Partner

8/10

Excellent

18 Sep 2018

Rose

Parma apartment

We booked three nights initially but extended our stay by two more nights because we liked Parma and the Liberty Residence was quiet and nice and convenient

Partner

8/10

Excellent

16 Sep 2018

Anthony

Good value for money

Nice place and attentive staff. Central location and good value for money. Would definitely stay again next time in Parma.

8/10

Excellent

15 Sep 2018

Rose

Central Parma apartment

Great place 10 minutes from station and right in historic centre, 2 minutes from Duomo. Our room had a loft with bed and downstairs with good bathroom and living area with big sofa bed. There is a kitchenette in living area so you could cook - we didn’t - and it was very well appointed with excellent equipment, China, pans etc. Sign said if you do cook then there is an extra 20 euros charge for a ‘deep clean’. Our only issue with this place was that you need to checkin at another hotel which is located at station. This is not explained anywhere so we took a taxi to the Liberty Residence Hotel only to be told that we had to go back to the station area to the other hotel to checkin. The cleaning lady who told us this had no English but she tried so hard to help, rang the hotel, we spoke to their staff who had excellent English and it was all sorted out. I recommend that the checkin arrangements be clearly set out on the site to avoid initial confusion. Otherwise a safe, quiet place in an excellent location. The cleaning lady at the Rtesidence and Luca at the Hotel Astoria where we checked in were very helpful, friendly and nice.

Partner

10/10

Exceptional

08 Aug 2018

Verified traveler

Excellent value

Excellent value for money with everything you could need for a short stay. Perfectly situated.

Family

10/10

Exceptional

06 Aug 2018

Verified traveler

Exceptional value.

Great place to stay. Perfectly located. Everything we needed was there. A very comfortable stay. Matteo in the Astoria was fantastic. Excellent value. Thanks.

Family

10/10

Exceptional

02 May 2018

Dimitrios

Great place to stay, centrally located and with great view. The only bad thing was that you had to check in elsewhere.

8/10

Excellent

11 Feb 2018

Monika

A nice hotel in the centre of Parma

The room was very big, clean and comfortable, and the hotel conveniently located. There is one massive downside about it. You check in and have breakfast in Astoria, which is very near the railway station and everything would be fine if that information was highlighted enough in the description. I walked from the station in the rain, passed by Astoria and when I finally found the hotel it turned out I needed to go back to where I came from. The staff at Liberty were very helpful, made a call and a person working at Astoria simply brought the key.

Family

4/10

Poor

31 Oct 2017

Greg

Don’t Stay Here!

Crazy check in process,no parking,creepy neighborhood, walk to downtown, with no functioning dtrertlights

Family

6/10

Pleasant

18 Sep 2017

BOB

Rather dreary room.

Check-in premises was being refurbished so parking not available. Charged 20 Euros for parking - which was a surprise, but the parking was excellent.

8/10

Excellent

20 Aug 2017

Esteban

Guest are complaining the check-in Service as we have to go to the parent Hotel in Astoria for checking in. We have to walk for 11mins to reach the hotel and take the keys and Back to the residence. Then afterwards, we have to carry our stuff to walk again for checking out. The property is so good and quite.

Family

2/10

Poor

03 Jan 2016

Soso

ZLAVIANA IS VERY RUDE AND MEAN!!!!

ZLAVIANA WAS VERY RUDE AND MEAN TO MY FAMILY, SHE GOT THE WORST CUSTOMER SERVICE I VE EVER SEEN, SHE KEPT SAYING THAT EXPEDIA MADE A MISTAKE IN MY RESERVATION, I ASKED HER TO CALL EXPEDIA, THEY TOLD HER AND ASSURE HER THAT THERE WERE NO MISTAKE AT ALL.HER ATTITUDE WAS VERY SHOCKING AND REPUGNANT!!!THAT IS UNACCEPTABLE!!!SHE WAS TALKING VERY LOUD AND SCREAMING IN FRONT OF OTHER GUESTS, THEY WERE SHOCKED TOO, I WON T RECOMMEND THE LIBERTY NOT EVEN TO MY WORST ENEMY.SHE RUINED OUR STAY, IT WAS HARD FOR ME AND FOR MY FAMILY TO MOVE ON......WE STILL WONDERING WHAT MADE HER ACT LIKE THAT????!!!!
THE DIRECTOR DAVIDE WITNESSED THE SITUATION HE OFFERED US A TAXI RIDE FOR FREE AND EVEN TREATED US TO DINNER, IF WE WERE WRONG , HE WOULD HAVE NEVER DONE THAT, I M STILL WAITING FOR THE GM Mr. ALESSANDRINI REPLY, ONE MORE THING SHE WANTED TO CHARGE US FOR THE SOFA BED, I HAD A PREPAID RESERVATION ALL WAS PAID FOR , MY DAUGHTER HAS BEEN SLEEPING ON THE WORST COUCH EVER , WAKING UP EVERY MORNING WITH BACK PAIN, I CALLED THE FRONT DESK SO MANY TIMES I SPOKE TO Alexander AND I LET HIM KNOW THAT THE COUCH IS NOT TOO COMFY AND MY DAUGHTER COULD FEEL ALL NIGHT LONG THE SPRING OF THE COUCH, BUT UNFORTUNATELY NOBODY SEEMED TO CARE.TO MAKE A LONG STORY SHORT STAY AWAY FROM THIS RESIDENCE AND IF CHOOSE TO STAY THERE BE SURE THERE WILL BE COMPLAINTS.... YOU LL GET WHAT YOU PAID FOR.

Family

6/10

Pleasant

08 Oct 2015

Verified traveler

Attic Room....no windows....just 2 skylights

No staff on sight. Too difficult to request a change. Checking in was done about a mile away.
Excellent location for walking to old town.
Would have preferred lower floor with a window.

6/10

Pleasant

03 Oct 2015

Mary

Bella Parma!

We stayed in Parma for only two nights. The central location of the hotel made it easy to visit historical sites. The city is very clean, people very friendly and helpful, excellent food, especially the Prosciutto.

Partner

8/10

Excellent

20 Aug 2015

Geoff

Spacious Self Catering Studio

Studio is clean, roomy with comfortable double bed, well equipped kitchenette and bathroom. TV and Wifi worked well. Electric window screen ensured privacy from street view. Room was serviced daily. Handy location - within 10 minutes walk of the stazione centrale.
Some minor maintenance issues with the room.
Neighbourhood is quiet but piazzale opposite is frequented on occasions by itinerants.
Would stay again.

Partner

8/10

Excellent

27 May 2015

Verified traveler

Spacious room, new furniture including practical kitchenette. Great location, less than 5 mns from Duomo.

4/10

Poor

07 Mar 2026

Renata

Você precisa fazer o check in no Novotel a uns 550m do local. Para chegar eles oferecem um transfer, mas para checkout vc está por sua conta. Primeiro hotel da Itália que me pediu bloqueio de cartao de crédito, contato com o hotel muito ruim, eles demoram 12h pra responder o whatsapp e quando vc liga para a recepção ninguem atende. Quarto só oferece ar condicionado após o mês de maio, e não é falado isso em lugar nenhum. Rescaldamento louco, a noite faz muito quentura e de dia faz frio. O pior é o barulho, se escuta tudo, dos vizinhos andando, da descarga no outro andar, muito muito barulhento. Serviço de limpeza se cobra, só tem a troca de toalhas. Um hotel pouco mais barato, porém está por sua conta e risco. Oferece lavanderia mas tem que comprar sabão no mercado.

Partner

10/10

Exceptional

23 Nov 2025

Laura

La posizione è ottima, la camera pulita e silenziosa

Friends_and_family Friends

8/10

Excellent

26 Sep 2025

Bo

Ganska smutsigt på golvet. Saknades diskmaterial. Hyggligt kök.

Partner

10/10

Exceptional

28 Sep 2024

Britt

Bra läge, lätt att hitta. Välutrustat.

Friends_and_family Friends

4/10

Poor

14 Sep 2024

Denise

We thought there would bei a parking area at the Hotel, after all they write IT at their Website.
Unfortunately there isn't a parking area, you have to Park outside and you have to pay. Woud be nice to know this bevore booking!
Especially when you are arriving with a 1 year old baby.

Leisure Family_with_children

2/10

Poor

09 Apr 2024

alberto

Pessima esperienza

Le foto erano molto diverse dalla realta

Business

2/10

Poor

05 Apr 2024

Hans-Henrik

Missing information that the key need to be picked up in another location, and that the property is located in a “driving” restricted zone for foreigners
Quite comprehensive process of finding/ sorting out the details

Partner

10/10

Exceptional

04 Feb 2024

roberto

la struttura e accessibile e comoda per le mie esigenze

Leisure Family

10/10

Exceptional

27 Dec 2023

Claudia Crisanta

El lugar muy bonito y limpio. Cómodo y agradable.

10/10

Exceptional

30 Oct 2023

Wing yin kenneth

Nice Room

Nice location with big room. Neat and tidy, easy to check in with just 3 mins walk from the train station.

Partner

6/10

Pleasant

26 Sep 2023

Valentina

Una pessima esperienza!

Le foto dell'appartmento non corrispondevano a quelle viste sulla preview. Edificio vecchio, con poca o totale assenza di insonorizzazione - rumori dal portone e gente nei corridoi udibile chiaramente anche se queste parlavano a voce normale. Non siamo riusciti a chiudere occhio.
Pulizia della casa accettabile, ma ragni al soffitto e doccino che appena aperta acqua calda ha fatto fuoriuscire residui di ruggine e acqua marroncina.
Per il prezzo offerto, assolutamente sconsigliato! Non ci torneremo mai piú.

Partner

6/10

Pleasant

19 Sep 2023

Maria Elena

Quando si entra odore di vecchio .....forse i tappetti tendaggi .......asciugamani che puzzavano .....è andata ci serviva come punto d appoggio

Partner

8/10

Excellent

17 Sep 2023

Véronique

Chambre correcte avec tout le confort( kitchnette integree), deco surprenante mais appreciable.
Seul bemol: l'enseigne n'est pas bien identifiable dans la rue.

Partner

6/10

Pleasant

27 May 2023

Giuseppe

The Liberty residence is in the very center of Parma but the check in process is a nightmare. The residence's area is restricted to the traffic but you have to pick up the key at Novotel, outside the restricted area, go to your residence, and , before leaving ..bring back to Novotel the key.
What about tourist's car pass to restricted central areas ? None.
What about tourist without car ?
Should they walk kilometres with their luggage to pick up and give back the key ?
Novotel awfully is saving money on customers service but they do not advice you about this check in procedure before buyng their rooms

Leisure Partner

10/10

Exceptional

16 Apr 2023

Roberto

Ottimo per soggiorni brevi

Leisure Family

6/10

Pleasant

19 Jul 2022

Fred

Il check-in deve essere fatto in un’altra struttura distante 5 min a piedi
Assurdo

Business Self

10/10

Exceptional

18 Jun 2022

Ida Marie

Helt fint

Helt udemærket stay i Parma. Lå super fint og trygt - med kort afstand til centrum. Lejligheden havde fin udsigt til en borg. Selve lejligheden var ikke super charmerende indrettet, men der var rart at være - og mest af alt billigt - hvilket man ikke som sådan mærkede!

Partner

10/10

Exceptional

15 May 2021

Vincenzo

Scelto per la posizione in centro, si è rivelato pulito, silenzioso, ospitale

Friends_and_family Family

10/10

Exceptional

28 Oct 2019

Antonio Fabrizio

Tutto perfetto. Location, pulizia grandezza della stanza che poi era più di un monolocale

Partner

8/10

Excellent

08 Oct 2019

Jean Louis

Très bien placé

Propre. Bien placé. Accueil professionnel

Friends_and_family Family

4/10

Poor

18 Sep 2019

Bruno

La scala k porta al letto matrimoniale della camera 22 vuole sistemata xk abb rischiato di cadere... Finestre senza zanzariera e le zanzare sono entrate a flotte... Pulizia eccellente... Colazione da fare fuori dallo stabile x niente pratico... Checking e checkout da fare in altra sede non pratico e il parcheggio a pagamento è stata la ciliegina sulla torta...

Partner

2/10

Poor

15 Jul 2019

Verified traveler

The bed was really bad, you could feel the springs. Also although, in small letters communicated , you need to pay 20 euro just for using a really small kitchen. The pressure of the shower is oke, but not the direction of the water, it goes everywere.

Leisure Partner

10/10

Exceptional

12 Jul 2019

Verified traveler

Situation, propreté, distributeurs boissons, parking

Friends_and_family Partner

8/10

Excellent

17 Jun 2019

alessia

Monolocale in centro perfetto

Monolocale spazioso e ben arredato, posizione ottima a 100 metri da piazza duomo e da tutti i locali. Ci siamo trovati benissimo. La reception si trova a 500 metri, il personale è cordialissimo..

Partner

2/10

Poor

31 May 2019

Verified traveler

Im Zimmer selbst gab' es eine Verbindungstür zum Nachbarzimmer. Diese wurde weder bei Ankunft noch in der Beschreibung des Hotels erwähnt. Viel schlimmer noch war das Badezimmer. Es war komplett verdreckt und die Dusche war stark mit Schimmel befallen.

Business Self

6/10

Pleasant

15 May 2019

Verified traveler

Ophold

Velorganiseret ophold da vi først slap ind. Stor og pæn lejlighed med flot udsigt.

Ting som trak ned, kan kort fortælles. Vi måtte vente 15min ude på gaden for at komme ind.
Der var INGEN varmt vand i lejligheden! Øv :-(

Partner

8/10

Excellent

06 May 2019

Carolina

Un'esperienza positiva

Il posto è molto carino ed in ottima posizione. Forse sul sito hotels.com dovrebbe essere meglio specificato che il check in deve essere fatto in altra struttura

4/10

Poor

29 Apr 2019

Verified traveler

Non mi è piaciuto niente e diversi disservizi: laTV non funzionava e il rubinetto del lavandino in bagno funzionava solo per l'acqua calda. Stoviglie ridotte all'osso.

Leisure Family

4/10

Poor

23 Apr 2019

Verified traveler

La fedeltà non sempre paga

In questa occasione sono rimasto deluso perchè pur avendo pagato in più, rispetto ai precedenti soggiorni, mi è stata assegnata la camera n.2 al piano terra con letto matrimoniale+ 1 letto singolo anzichè 3 letti singoli come da prenotazione pagata interamente alla prenotazione con carta di credito senza possibilità di far valere le mie ragioni.

Family

10/10

Exceptional

10 Apr 2019

Verified traveler

Ótima estadia.

O quarto é muito bom e a localização é fantástica. Só atente-se ao fato de que que o check in é em local diferente do hotel (próximo estação de trem) e ter que refazer o percurso com malas grandes será muito ruim.

6/10

Pleasant

01 Apr 2019

Verified traveler

La posizione é eccezionale.
Camera vecchia.....maleodorante .
Assolutamente da rinnovars
Nessun parcheggio o pass per lo ztl
Il check-in in un altra struttura é molto scomodo
Rapporto qualità /prezzo assolutamente inadatto
Non ci tornerei

Business Self

4/10

Poor

31 Mar 2019

EG

Niente di buono, tutto scadente. Pulizia inesistente.

Leisure Partner

6/10

Pleasant

28 Mar 2019

Verified traveler

All'arrivo, che si è effettuato in un'altra struttura, la prima sorpresa: non c'era la navetta per accompagnarci al residence, nè è stata proposta una soluzione alternativa. Soluzione: taxi a nostre spese.

Friends_and_family Family

8/10

Excellent

22 Mar 2019

Verified traveler

Rapporto qualità/prezzo ottimo. Ubicazione perfetta sei vicino a tutto ciò che ti serve dai monumenti ai servizi.

Friends_and_family Pet

8/10

Excellent

18 Feb 2019

Verified traveler

Buona posizione ma migliorabile il comfort.

Come note negative devo sottolineare il mancato transfert dall'hotel Astoria al residence, anche se 5 gg prima abbiamo chiamato x prenotarlo. In pratica abbiamo dedotto che a coloro che prenotano con hotels non permettono di prenotare il transfert ma gli viene fornito solo se sul momento c'è ne la disponibilità.
Poi al check-in in un primo momento sembrava non essere disponibile il monolocale da noi prenotato ed hanno cercato di assegnarci un'altra sistemazione.
Alla fine però il monolocale ci è stato assegnato. Abbiamo immaginato ci fosse stato un problema con la fogna settica, perché il primo gg c'era un forte profumo di deodorante delle pulizie che copriva un leggero odore di fogna proveniente dal bagno. Infine ultimo aspetto negativo è stata l'assenza di una spugna con detersivo nella cucina.
Invece come positivo indico sicuramente la posizione, a due passi dal centro e dai locali. La pulizia della stanza, anche se il letto per noi era un poco duro (ed a molle). Il monolocale era poi molto ampio. Inoltre abbiamo trovato comoda la macchinetta delle bevande presente nel corridoio.

Partner

2/10

Poor

30 Dec 2018

Mary

La réception dans un restaurant avec des receptionnistes incompétentes, le logement était affreux sans lumière. Le chauffage s'éteint à 23h donc toute la nuit on a grelotté de froid. On a demandé des couvertures, ils en donné un seul petit pour toute la famille, les lampes marchaient pas, s'était sale, vraiment terrible.

Family