Name: Hacienda del Cardenal
Address: Ps.de RECAREDO, 24, Toledo, 45004, ES

10/10

Exceptional

04 Aug 2026

Emilio

Solo el aire acondicionado que no enfrío mucho.

10/10

Exceptional

12 Jul 2026

Helen

Beautiful hotel set in beautiful surroundings. The room was perfect and comfortable. We loved relaxing at the poolside after a busy day in the city.
The reception staff were all very friendly and welcoming
I think this must be one of the best hotels in Toledo and it feels decedent at a very good price

Partner

10/10

Exceptional

22 Jun 2026

Michel

Located in a castle, or fortress, and located next to the (6) escalators to bring you to the upper old city of Toledo. Old section is a bit limited for amenities (unless you like antiquities) but the new one is awesome.

Partner

10/10

Exceptional

16 Jun 2026

Nora

Amazing stau. Gorgeous rooms 😍

Friends

8/10

Excellent

16 Jun 2026

Quinn

I rarely leave reviews but I felt it was warranted here, given some of the complaints from other travelers.

For under £100, I think this hotel is a fantastic deal. The grounds are lovely, the room was clean, the bed was comfortable, and there are two pools (!!!). Breakfast was completely fine - we did indeed have fresh juice, a wide range of pastries and breads, hot items, yogurt and fruit. It was what I would expect traveling in Southern Europe (and I have done so a lot, having worked in Italy and studied in Spain).

If the room was £300, okay, I'd be less satisfied. We were in the new wing and indeed the sink counter would have benefited from more edge space to store toiletries, but it's survivable. It would be ideal to have a server come to the pool to offer drinks from time to time. Additionally the pool desperately needs a few sun umbrellas.

I would also do away with the tacky plastic plants here and there... you already have lovely plants and could have many, many more real ones. You don't need plastic.

The rustic decor including religious iconography was charming and I suspect some of the older rooms simply reflect the Spanish countryside aesthetic.

At this price, I would stay again. And I think with more work and tighter management, this could ultimately ascend to a five-star property (there's plenty of space to put a spa, to which the smaller pool could be dedicated).

Partner

8/10

Excellent

12 Jun 2026

Toni

Fabulous historic building in the wall of the 10th Century Toledo Fortress. Magnificent gardens along the lines of an Arabic walled garden. Beautiful spaces to sit in.
No lunches served in the beautiful terraced garden outside despite dinner being served there in the evening. Inside the dining room was booked so missed the opportunity to have lunch.

Evening meal was average. Wouldn't recommend.

Some staff unhelpful in various parts of the hotel.
No information about wifi, air-conditioning, breakfast times and location, checkout time or electricity card given on checkin.
Not impressed as it took many trips to reception to sort these out.

If you love beautiful gardens, authentic historic buildings and furniture, a great pool and stunning location the we highly recommend but be aware of the other issues mentioned above.

Partner

10/10

Exceptional

10 Jun 2026

jean

We had four days at the beginning of June, this was our first visit to Toledo. we stayed in the new section of the hotel. The bedroom was lovely, the building is historic and beautifully decorated, breakfast was typical continental, but plentiful. Really loved the gardens and outdoor seating, well placed for walking within the historic part of the city. We walked to the train station on leaving, 20 mins easy walk downhill. If we go back would definitely stay here again!

Partner

10/10

Exceptional

20 May 2026

ESTEBAN

Excellent hotel, location is great, the building takes you back in time, and the rooms are very spacious. Special thanks to the staff which are extremely professional and helpful. Hotel is in a perfect location. Will definetly come back.

Self

10/10

Exceptional

17 May 2026

DANIEL

All great as always!!

Family

8/10

Excellent

29 Apr 2026

Nigel Selston

Breakfast was fine , didn’t expect such kindness from breakfast and staff , around the hotel they went beyond what they needed to do , just the restaurant there needs better management, and a kick up the behind 😬 but the the general Spanish worker or public beautiful friendly people

Partner

10/10

Exceptional

12 Apr 2026

Anca

Very lively setting, great breakfast, friendly staff.
The only odd thing was the no-door, no-wall bathroom and shower. It's possible that not all rooms are like that, but you may want to ask if your party expects more privacy.

Family_with_children

10/10

Exceptional

23 Mar 2026

John

Lovely place , great location.Restaurant and bar opening times a bit sketchy. Staff exceptionally helpful.

Friends_and_family Friends

10/10

Exceptional

16 Feb 2026

Adalid

Building is fenomenal. Close to everything and nice people.

Leisure Family

6/10

Pleasant

28 Nov 2025

Debasish

Fair condition. The room we got was quite dark and on the first floor. The room was old.

Partner

10/10

Exceptional

19 Nov 2025

John

The hotel was lovely, inside and out, with a wonderful 2nd-floor lounge and a real bargain for the price. It was conveniently located, to both the old city center and the train station.

6/10

Pleasant

27 Oct 2025

Anthony

Restaurant and bar closed Sunday evening pool closed

Partner

8/10

Excellent

24 Oct 2025

Marta

I stayed in the old area of the hotel, it was very nice but could us a little updating the bathroom.

Leisure Family

10/10

Exceptional

18 Oct 2025

Jeffrey

Great value. Good location along the old wall, near the escalators. Breakfast was delicious. Nearby parking is a plus.

Leisure Partner

10/10

Exceptional

15 Oct 2025

Marcin

Close to escalator to centre town. Parking easy and close by.

Leisure

10/10

Exceptional

07 Oct 2025

Mylene

The view from our room

Friends_and_family Family

10/10

Exceptional

04 Oct 2025

Jose

Excelente ubicación.
Bonktas instalaciones

Partner

8/10

Excellent

26 Sep 2025

Donna

The views and location were excellent.
Place is dated but clean.
Restaurant/ courtyard bar in the evening could be improved if they serviced the tables outside. For the amount of staff the has working for 2 tables inside, the staff could have been to better use giving table service for drinks to approx 35/40 people seated in the courtyard.
This would have delivered an “excellent” for our stay .
The breakfast was great with a wide variety of choices and great, friendly service

Partner

10/10

Exceptional

23 Sep 2025

Mary

An incredible property--built into the walls of the old city, with courtyards and fountains everywhere. Lovely room, great breakfast buffet. It is at the bottom of the hill, so you will definitely get a workout on your way to the historic sites of Toledo, but worth it!

Leisure Partner

10/10

Exceptional

11 Sep 2025

Grisell

Es un lugar espectacular al que volvería siemore.

Leisure Family_with_children

6/10

Pleasant

09 Sep 2025

luis

Everything close at 18:00

Leisure Partner

10/10

Exceptional

27 Aug 2025

ARACELIS

Absolutely Amazing!!!! Don't think twice, definitely stay here. You will love this place. It's beautiful!!!

place.thisnplace. Its so.

Leisure

10/10

Exceptional

05 Aug 2025

Rikki

Loved this property. Absolutely beautiful.

Friends_and_family Family

10/10

Exceptional

03 Aug 2025

Verified traveler

Wonderful all around

We were in Toledo for a wedding and enjoyed two nights here as it was the venue for day 2. Fantastic location, set in the town walls. Beautiful architecture. Lovely spacious room. Lovely staff. Lots of lovely breakfast options. Excellent location for a walk to see the sites and also super easy to travel from Madrid using public transport.

Partner

8/10

Excellent

28 Jul 2025

James S

Comfort and Character in Toledo

We recently stayed at Hotel Hacienda del Cardenal in Toledo and were truly impressed by the stunning property. Attached to the ancient fortress walls, the hotel exudes historic charm, with beautifully maintained gardens, a peaceful courtyard, and not one but two inviting pools—perfect for relaxing after a day of exploring.
The location is another big plus. Just a short walk to the old town, the hotel is conveniently located near the public escalators , making access to the historic center very easy.
A special mention goes to Angelica at the front desk, who was extremely helpful and accommodating during our check-in. She made sure our luggage was taken care of even though we arrived before the official check-in time, and her warm demeanor set the tone for a pleasant stay.
We were initially looking forward to trying the hotel's restaurant, particularly their suckling pig, but it was closed on Sunday—something worth noting for future guests. Despite that, we were very happy with our room. It was clean, well laid out, and the bed was exceptionally comfortable. Housekeeping staff were also friendly and efficient throughout our stay.
Breakfast was perhaps the weakest part of the experience, the selection was average.
All in all, Hotel Hacienda del Cardenal offers a beautiful and historic setting with great comfort and a convenient location. While our stay was very enjoyable, a few inconsistencies in staff hospitality slightly impacted the overall experience.

Friends_and_family Family

10/10

Exceptional

12 Jun 2025

Amit

Apart from how excellent this accommodation was, I felt like staying in a royal castle. The rich history, smell of the old castle, furniture and surroundings add so much to the experience. Staff was so friendly and welcoming. I had an early morning train so they were so accommodating in packing our to-go breakfasts. Very happy and glad I stayed here.

Leisure Family

10/10

Exceptional

12 Jun 2025

Narelle

Beautiful old hotel built into the city walls. Great facilities, including 2 swimming pools, and lovely room. Close to secure parking station and just a short walk from hotel to the heart of the old town.

Family

10/10

Exceptional

02 Jun 2025

Rosa Elena

Beautiful hotel in an excellent location!

Leisure Friends

10/10

Exceptional

29 May 2025

Breen

Terrific all around

10/10

Exceptional

29 May 2025

Rossella

Absolutely stunning hotel within the walls of Toledo. The gardens are fabulous with lots of small courtyards for sitting. Great breakfast with a lot of choice. Staff were excellent. Could not fault. Will stay again

Partner

8/10

Excellent

27 May 2025

Irasema

We went for a wedding and stay here. We had an amazing time and the breakfast was amazing.

Leisure Family

6/10

Pleasant

26 May 2025

Sandro

Hotel is beautiful but the customer service needs big improvement.

Friends_and_family Family

10/10

Exceptional

18 May 2025

Charles

Loved Toledo

Partner

10/10

Exceptional

30 Apr 2025

Stacy

Beautiful historic hotel, with beautiful f courtyardo
a glass of wine.

10/10

Exceptional

30 Apr 2025

Bertha

Nice

10/10

Exceptional

20 Apr 2025

Daniel

This hotel was incredible. The location was amazing and historic. The staff was kind and helpful with any questions we had.

Leisure Family

10/10

Exceptional

15 Apr 2025

Jefferson Ricardo

Fino

10/10

Exceptional

09 Apr 2025

Margaret

Absolutely wonderful place to stay I highly recommend it!

Partner

8/10

Excellent

14 Mar 2025

Linda

There is not good signage or light on entry and lots of stairs. Old doors and old keys are sometimes difficult to manage. Restaurant has limited staff and menu items and hours.

Leisure Self

10/10

Exceptional

03 Mar 2025

Andrew James

Great check and in English as well, which was perfect after a 5 hr drive from Màlaga.

Leisure Self

10/10

Exceptional

21 Feb 2025

Bernard

We stay in a hotel that was once a retreat for Cardinals !!

Leisure Friends

10/10

Exceptional

13 Jan 2025

Verified traveler

Holly Toledo

Wonderful location and surroundings

Friends_and_family Family

10/10

Exceptional

26 Dec 2024

Rafael

Friendly Staff, Great Location, Excellent place to visit and rest

10/10

Exceptional

18 Dec 2024

Jacqueline

Great location. You can walk to Casco Antigua.

Friends_and_family Family

10/10

Exceptional

05 Dec 2024

Yvette

Lovely place.

Leisure Partner

10/10

Exceptional

21 Nov 2024

Ethan

Great location and customer service

Customer service: excellent
Cleanness: excellent

The location is very convenient. It’s 10 minutes from the train station in car. The hotel is just next to the entrance of the muralla and 3 minutes walk to the Puerta de Bisagra.

We didn’t book a tour or had a car. Ubers and Cabify dont serve that zone but the hotel staff call you a taxi and it gets there in less than 5 minutes. They called us a taxi for el Mirador del Valle and to the train station.

Partner

10/10

Exceptional

18 Nov 2024

Hilary

It's a lovely environment. Our room 305 had a view of the old town and beyond with a small balcony and enormous bed. My partner was less keen on the open plan bathroom but the shower was excellent.

Leisure Partner

10/10

Exceptional

09 Nov 2024

Paul

Fabulous darling

Fabulous hotel. We had room 208, which apparently is the best room.
Fantastically huge comfy bed.
Superb shower, good size lounge and such a lovely patio, with a fantastic view to mountains and over roof tops to the church.
If your english and love tea, as i do, there is a fridge in the room and you can ask for milk from the reception 😉
Looked at the menu to have dinner there but didnt suit for us and was a tad on the expensive side.
Unfortunately we were there for one night only but would have loved longer.
Highly recommend!!!

Friends_and_family Friends

8/10

Excellent

19 Oct 2024

William

Very good

The property and location are outstanding. With the exception of a glitch with parking issues, the staff is very good. Our room was clean and nicely done, But the Functionality leaves a little to be desired. The only subpar Experience was the continental breakfast. Overall, a positive experience.

Partner

10/10

Exceptional

17 Oct 2024

Clive

Absolutely fantastic location and place

amazing location and meal ! Would have liked a view staff great

Business Partner

10/10

Exceptional

07 Oct 2024

Ursula

Loved the room and the gardens, lovely small pool to cool down after site seeing, friendly staff, conveniently located next to the escalators into town.

Leisure Self

10/10

Exceptional

10 Aug 2024

Eduardo

Genial

Bonito lugar, de facil acceso. Muy bien ubicado y con buenos servicios.

Friends_and_family Friends

10/10

Exceptional

07 Jul 2024

Darek

Breakfast was good but slow service said start at 8 did not get breakfast until almost 9

4/10

Poor

26 Jun 2024

Wayne

Check in was very long. Man checking us in was nice and competent but overwhelmed with people waiting to be checked in and cumbersome process. Need two people. Bad first impression but still loved the hotel and setting. Gorgeous at night!

Leisure Family

6/10

Pleasant

16 Jun 2024

Martha

Lovely quaint property that needed an update. AC didn’t cool down the room. Outdoor courtyard was supposed to have a bar that stayed open throughout the afternoon but we were told they were closed.

Leisure Partner

10/10

Exceptional

03 Jun 2024

Bozica

Property is right next to old town walls, so close and convenient!!! Absolutely stunning surroundings, gardens and cobblestone walks!!!

Leisure Family

6/10

Pleasant

04 May 2024

christine

Beautiful garden

This could be a beautiful hotel
But it needs money spent on it. The
Breakfast Service was terrible
But there was only 1 person serving
A full hotel - it was like Fawlty Towers!
The food and dining room weren’t even
Ready at 8.00 am. I had already read reviews about the breakfast.
The bar operated separately from the hotel
And reception couldn’t tell you if it was open
You need a sense of humour to stay here!

Partner

10/10

Exceptional

25 Apr 2024

Olga

Love the area where the hotel is located

Leisure

8/10

Excellent

13 Apr 2024

Tammi

Beautiful property. Bar tender was so rude to us, waitstaff took order then didn’t show back up again - we had to get the bus boy get our check. We felt that American travelers were treated with no warmth.

Leisure Friends

8/10

Excellent

22 Mar 2024

Laura

Historical hotel good for photo taking

Excellent service and relaxing environment. The hotel is full of history and very good at photo taking.
The buffet breakfast variety is limited, limited choices of coffee and bread

Friends_and_family Family

10/10

Exceptional

26 Jan 2024

daniel

Wonderful location with the best food

Always a fantastic experience at this historic hotel. The views, the food, the service - all amazing!

Partner

10/10

Exceptional

26 Jun 2023

Hector

This place is unique. It has the old palace feel, but with a hint of luxury. My only recommendation is to put a small refrigerator in each room. My wife loved the place.

Leisure Partner

10/10

Exceptional

28 Feb 2023

Bozena

Old Spanish charm. Beautiful hotel.

4/10

Poor

09 Jan 2023

Claudia

They had no full breakfast because the cook didn’t show up and they didn’t have a back up. No fruit because the cook didn’t show up. Only grapes bread. We asked the reception for a credit for breakfast and she gave us an attitude and walked away.

Leisure Partner

10/10

Exceptional

13 Nov 2022

Verified traveler

快適に過ごすことができました。トレド市街の案内が適切で、観光も食事も楽しめました。

Business

10/10

Exceptional

31 Oct 2022

Timothy

Charming hotel in an historic palace

Beautiful hotel with comfortable beds and a polite and attentive staff.
The escalators going up to the historic city are a one-minute walk from the front gate.
Just be advised that you do need to climb some stairs to get to the lobby.

Friends_and_family Friends

10/10

Exceptional

21 Oct 2022

Debra

In particular, Angela welcomed us and spent quite a while helping us get train tickets and restaurant recommendations. In short, she was an angel.

Leisure Partner

10/10

Exceptional

25 Sep 2022

Dianne

An old and stunning hotel. Just beautiful, like staying at a castle.

Partner

10/10

Exceptional

23 Jun 2022

Robyn

Beautiful grounds. Would have liked a comforter but it’s a European thing

10/10

Exceptional

20 Dec 2021

Maria

Pubic areas and grounds are beautiful. Very convenient location and easy access to parking. We were lucky to get a free spot right at the entrance. Otherwise public garage is very easy to access. Breakfast was very good and the dining room was very nice, great service. Rooms were ok, comfortable enough for a nights stay, lighting was very dim, but those bathrooms sorely needed arenovation. The floors and shower walls were epoxy coated and the finish coat was peelingThey were clean but that is the best I can say. Given the other Fine for one night

Friends_and_family Family

10/10

Exceptional

11 Dec 2021

Steven

Old world charm

At the base of the Old City, the hotel offered the convenience of location. The hotel itself fit the atmosphere of the Old City. The breakfast in the morning was well appointed. I have already recommended this hotel to friends.

Self

10/10

Exceptional

05 Nov 2021

Jorge

Unique! Lots of Character, perfect location , awesome service

Leisure Family

10/10

Exceptional

21 Aug 2021

Wiliam

Great stay

Excellent

Partner

8/10

Excellent

22 Jun 2021

Verified traveler

The hotel is beautiful and great. The only negative point is the breakfast, very disappointing. Also, our room had views to the garden and that night there was a wedding. So the music was very loud and it was difficult to fall asleep.

Friends_and_family Family

10/10

Exceptional

06 Mar 2020

Verified traveler

Very convenient to the old city. Wonderful old world elegance. Service was outstanding.

Leisure Family

10/10

Exceptional

29 Feb 2020

frances

great place

lovely stay here. It is situated perfectly for exploring the city.... the room was clean and big, the water pressure was great. The fresh flowers were beautiful.

Partner

10/10

Exceptional

15 Feb 2020

José

It's a beautiful place.
I could'nt find hair dryer in the room and the shower is not very good.

Leisure Partner

10/10

Exceptional

30 Jan 2020

Verified traveler

The property is superbly located and a unique gem, filled with charm, history and grandeur.

Leisure Family

10/10

Exceptional

27 Dec 2019

Dan

The Perfect Place to Stay!!!!💖💖💖💖

Perfect in every way!!!!

Partner

6/10

Pleasant

26 Dec 2019

Verified traveler

Historic site in need of some TLC

The hotel is conveniently located near the bus stop and escalators that take you up to the old town. Directions to the property from Google Maps are wrong and it’s better to search for Puerta de Alfonso VI which is just around the corner.

Nicely put, the hotel is historic. In reality, the hotel is in need of attention and care. The grounds are in need of some cleaning and gardening. The hall to the hotel lift was stuffy and dusty as if it had not been cleaned out since its conception. The room was large, but the bathroom was cramped with the toilet and the bidet inches from each other. You need to walk between that few inches of space to reach the bathtub that only had half a glass so you had to take showers carefully. Upon entering the room, we found some hair in the bathroom and on the bed.

Front gates to the property closes at 7. After, you need to ring a bell that may or may not work or wait for someone to leave to get back in.

Partner

4/10

Poor

05 Dec 2019

DAVID

Luxury it is not!

Arrived on a Sunday in November and were lucky to get last parking space in square outside hotel walls, otherwise the nearest parking is a few hundred yards down the road at a cost of €17.

Entrance to hotel is then through a garden and up three flights of stairs. Looking forward to a splendid meal, but restaurant closed on Sunday. Bar only serving very expensive unappetising snacks. Our room had a view of a wall a few feet from the window. The bed was a very small double.

Help yourself breakfast had a good selection and both the house and garden are beautiful.

We wanted to explore Toledo the following morning, but the meters start at 10.00 am in the parking space in the square and you only get two hours. Otherwise, it is the expensive underground parking.

We left.

Partner

10/10

Exceptional

26 Nov 2019

Verified traveler

beautiful grounds, close to city wall. staff friendly

Friends_and_family Family

10/10

Exceptional

21 Nov 2019

Carlos

Mr.

It was just wonderful, we hope to return some day soon. The staff is very accommodating and welcoming. The atmosphere is very romantic and comfortable . The Hotel is so old , rustic , and it looks beautifully kept. We have been sending our children pictures and they are excited to joy us some day.
Thank you so much for preserving history and ambulance.

Partner

10/10

Exceptional

19 Nov 2019

Verified traveler

historic building in excellent location.

bathroom needs exhaust fan

Leisure Partner

10/10

Exceptional

18 Nov 2019

Brett

It was very pretty. Some of the paint on the walls was falling off, but other than that it was very pretty and a nice stay.

Friends_and_family Family

10/10

Exceptional

28 Oct 2019

Verified traveler

Good location and really nice Hacienda. Breakfast was excellent. Staff is friendly and highly recommend the property.

Friends_and_family Friends

10/10

Exceptional

28 Oct 2019

Verified traveler

easy to find and excellent historic property. Recommend suckling pig in restaurant.

Leisure Family

10/10

Exceptional

15 Oct 2019

Dragan

Beautiful and very unique place !

Great location and property!

Leisure Partner

10/10

Exceptional

10 Oct 2019

Michael

Absolutely beautiful with an amazing staff. Will definitely book again.

Leisure Partner

8/10

Excellent

05 Oct 2019

Edmund

Accessibility to hotel

Good access for driving and parking. Good access to the old city on foot via the nearby public escalators.
Difficult to lug the luggage through the gardens and many steps to get to the hotel reception and room.

Partner

10/10

Exceptional

04 Oct 2019

James

Gem of a place close to the old city

Clean , quiet nice places to just take your own bottle of wine and food and enjoy a quiet evening.
Great restaurant for dining and breakfast.

Friends_and_family Friends

10/10

Exceptional

07 Sep 2019

Kevin

Stay here, it’s so charming

Charming older style property just inside walls of old Córdoba. Lovely size room. Beautiful courtyard, very tranquil.

Partner

4/10

Poor

05 Sep 2019

Allen

Not just about the room
I had a horrible experience here
I Understand this is a tourist town
But it doesn’t mean they can riff off the customers
The service in hotel restaurant was really bad. Rude.
Poor quality wine(Trader Joe’s $3 wine is better then what I had there) charged full price
Finally my bill ..I found they changed extra 8 euros
Intentionally.I asked WHAT this item is about??
No explanation just threw a new bill to my nose..
Beautiful building. But ugly employees ruined it

Leisure Family

8/10

Excellent

31 Aug 2019

K

Very beautiful hotel close to the walled city. Staff not so friendly though.

Family_with_children

10/10

Exceptional

11 Aug 2019

Mark

Top. Spot!

Excellent hotel. Great location for the sights of Toledo.

Friends_and_family Friends

10/10

Exceptional

09 Aug 2019

Verified traveler

Amazing quaint hotel. A little hard to find when we first arrived but so worth it. Friendly & helpful staff. We had a glass of wine & cheese & meat board at their restaurant, lots on it, more than enough for two to share. They included complimentary tapas with the glass of wine which were yummy as well. Our room was nice & clean. They have some of the biggest bath towels we have ever had at a hotel. Provided iron & board upon request. The ground of the hotel are nice as well, many nooks & crannies to explore. Wish we were staying longer.

Leisure