Name: Hotel Riu Jambo - All Inclusive
Address: Nungwi Road - North Coast Zanzibar, Zanzibar, 42311, TZ

8/10

Excellent

20 Jul 2026

Danielle

Overall, we enjoyed our stay. The food was decent. The quality itself didn’t feel amazing. I think they missed chances for excellent dining such as carving tables or omelet station. They could’ve had more selection and it was difficult to get into the restaurants. The hotel itself is newer very clean and well-maintained especially coming from Stonetown. It’s perfectly nice for a Westerner. I wish there was more entertainment. There was some nights that there was basically no entertainment and there’s not a lot of amenities for entertainment such as multiple pool tables or club, etc. The overall vibe was laid back. The beach itself was nice with plenty of options for guests and multiple pools. There were a few kids and mainly travelers from Europe and South Africa. I thought security would stop local vendors from hounding you but they didn’t. Overall I didn’t regret my stay but I might look elsewhere next time.

Partner

10/10

Exceptional

04 Jul 2026

Shaida

The hotel was beautiful with access to a stunning beach and views. Sunbeds were enough.The rooms were more than comfortable. Staff were friendly and helpful. The food was varied, plentiful and delicious. The pools were awesome, all four being a standard 1.2m deep. The activities and entertainment was fun and exciting. Wifi was great! There is something for everyone. Superb hotel for adults and kids alike. Access to a 24hr lobby bar, beach bar and 3 themed restaurants with delicious food (booking via Riu app). Nothing to fault. Taking home a memorable stay at Riu Jambo.

Family

6/10

Pleasant

06 Jun 2026

Wendy

Sunset views were amazing. My room was great and housekeeping staff were awesome, help me decorate for my hubby bday, got us champagne and a cake. The gym was ok, some machines did not work or broken. The massage therapist was not so good, we booked couples massage and it wasnt worth it. I loved everything about the resort except entertainment nights were boring, dj could play better music (excluding Riu party) and the buffet was my nightmare. Same food offered every night, every station, the chef left red meat medium well, still saw blood. My husband and I had to pretend we had reservations to go try one of the restaurants on property. The best restaurant was the asain fusion restaurant next to the buffet. All the other restaurant food was blahhh. I spent 8 days here. I know it was off season but why food options not rotated daily. The drinks were mediocre, the juice was not even fresh it was powered mixed in water to taste like pineapple juice. Just the food was why I put 3 stars. The pools were great, staff were great, (Jambo, Jambo) beach walks were great, the buffet food could use upgrade on selections and taste. I came to Africa to eat African cuisine and flavors, the buffet offered American and other country food. Give me Zanzibar authentic food. I would refer others to this resort for everything else except food & spa.

Partner

10/10

Exceptional

01 Jun 2026

Ionela

Had a lovely stay at Riu Jambo Zanzibar. The beach is stunning, the staff are very friendly, and the food was great with plenty of choice. The rooms were clean and comfortable, and the overall atmosphere was relaxing and enjoyable. Would definitely recommend it for a beach holiday.

Family_with_children

10/10

Exceptional

23 May 2026

jonette

This resort was amazing from the staff to the food to the amenities.

Friends

10/10

Exceptional

08 May 2026

Cecilia Temidayo

Awesome atmosphere.
Property is well maintained

Family

10/10

Exceptional

05 May 2026

Daniel

The rooms were clean, the staff were nice and the food was great too! 10/10 experience and would definitely stay here next time.

Friends

10/10

Exceptional

29 Apr 2026

Kamlesh

Very clean and well maintained property with friendly staff

Partner

10/10

Exceptional

04 Apr 2026

cele

Everything was very excellent

10/10

Exceptional

20 Feb 2026

Robert

Very nice hotel with lots of amenities/activity. Great beach, and incredibly friendly staff

Partner

4/10

Poor

14 Feb 2026

Kolbjoern

This hotel has very many rooms. There are a lot of people here. Around 1000 tourists + staff. They also building 300 new rooms so in a year you can add about 5-600 more tourists. That’s so stupid. If you like a lot of people and a tourist machine this is the place for you. If you like some kind of charm and personality avoid this place at all costs.
After a day the group of us (4 people) got diarrhea and this lasted all days. One of us got an allergic reactions after 5 days and got really bad with visit to nearby hospital for a day.
Reception: they are rude and treat you like nothing. When you pay 350 usd per day you expect more. All other staff are great.
When it comes to restaurants you can book they close some of the best regularly. That means you have to be very lucky to book a table here. Kulinarisk and the Italian.
In my opinion that is no good. The hotel advertise this as a gem but in 8 days at this place we managed to book 2 times.

Overall we regret spending 3500 usd at this place. Next year it is even worse.

10/10

Exceptional

05 Feb 2026

GABRIEL NASSER

It was everething wonderful, accomodation, staff, food etc

Partner

8/10

Excellent

04 Feb 2026

Antoinette

Clean clean room! Good food but… something to know, they offered an upgrade from partial ocean view to full ocean and the bed was two doubles pushed together and no king size sheets so sleeping together was not an option comfortably… huge disappointment. When we asked staff to at least put king size blankets so we could share the covers they did not. Huge disappointment but if sleeping together isn’t an issue this place was really nice. They didn’t have all the drink options available but staff was friendly and pleasant

Leisure Partner

10/10

Exceptional

25 Jan 2026

Maria Lucia Rodrigues

Beautiful hotel located on a stunning white sand beachfront, its picturesque setting and easy ocean access it’s amazing. The amenities, including pools and quality dining options, entertainment are perfect. Very spacious and clean rooms.

Leisure Partner

8/10

Excellent

20 Jan 2026

Mandla

Yes rooms were clean and staff was friendly

Leisure Family

10/10

Exceptional

04 Jan 2026

A

I just got back from a 4-night stay at Riu Jambo, and honestly, if you’re looking for that postcard-perfect Zanzibar turquoise water, this is the spot. But like any big resort, there are a few things you should know before you book.

The Location & Beach (10/10) This is the absolute highlight. Since it’s located in Nungwi, the tide doesn't go out for miles like it does on the East Coast. You can actually swim in the ocean all day long. The beach is pristine, and the sunsets from the jetty bar are probably the best I’ve ever seen. Pro tip: Head to the \"See You\" bar on the jetty around 5:30 PM to snag a seat for sunset.

The Food & Drinks For an all-inclusive, the food was surprisingly good. The main buffet (Maisha) has a massive variety, but it can feel a bit like a \"canteen\" during peak hours because it gets very loud and busy.

The Speciality Restaurants: We tried the Asian (Yunnan) and the Italian (Il Panzotto). The Italian place on the jetty is a must—the atmosphere is way more intimate than the buffet.

Drinks: They don’t stingy with the drinks, and the cocktails are decent, though sometimes a bit sugary.

The Rooms We had a lateral sea view room. It was modern, super clean, and the AC worked like a charm.

Leisure Family

10/10

Exceptional

18 Dec 2025

Larry

Wonderful resort. Would highly recommend. Clean, and staff and food was exceptional.

Leisure Partner

10/10

Exceptional

09 Dec 2025

Femi

Yes

Leisure Partner

10/10

Exceptional

08 Dec 2025

Greer

Wow! This was my first time in Tanzania, and staying at this hotel made the trip unforgettable. The property is absolutely beautiful, and my room was very nice. Everything still feels new, clean, and very well maintained.

The people, the service, the food, and the drinks were all amazing. Every day, the meals and beverages were fresh and delicious. I also loved seeing the chefs come out to speak with guests and check in on service — such a thoughtful touch. The entertainment was great as well; I had so much fun!

I truly had the best time and honestly didn’t want to leave. I even got sick during my stay, and the team took such great care of me. As a solo traveler, I felt completely at home.

I’d like to recognize a few employees who made my stay especially welcoming and well taken care of:

Front Desk: Pendaeli and Barnaba

Restaurant Servers: Neema, Mwita,Hamad, Husna, and Ally

And the entire lobby bar team — they were fantastic.

I will definitely be back!

Self

10/10

Exceptional

19 Nov 2025

ANNET

I want to take this moment to appreciate Riu Jambo stuffs especially Hassan water gym trainer, William Maisha restaurant, Sulaiman waiter, Saleh, waiter, team Scuba Caribe💪 and all the stuffs thanks a lot till next year God bless you

Leisure Family

10/10

Exceptional

14 Nov 2025

Joanne

Rooms were very clean and the service by the dining room staff was very exceptional! The beach staff kept us feeling safe and comfortable.

10/10

Exceptional

10 Nov 2025

RJ

One of the best hotels I have ever stayed in. The staff were so pleasant and friendly, the room was spacious and so clean. The service was fantastic, sometimes in big resorts the quality of service can slip but that was not the case here. The food was amazing and lots of variety every day. Plenty of choice of pools so was never too crowded and the beach front is lovely. I can’t wait to come back.

Leisure Partner

10/10

Exceptional

17 Oct 2025

Roxanne

The staff in restaurants and housekeeping were fantastic, always ready to give a helping hand.

10/10

Exceptional

14 Oct 2025

Brian

The time we spent at RIU Jambo was fantastic. Because we enjoyed our stay so much, I want to list out the highlights

- Rooms were clean and the sea view was perfect

- The food offerings were good with a lot of options, I especially loved breakfast

- All the staff and RIU Jambo for pleasant and charasmatic. Good customer service goes a long way and RIU Jambo has some of the best customer service I have experienced

- Hotel grounds were beautiful with plenty of spots for pictures

- Spa was nice and professional offering a wide range of services

- Beach at this location was great for swimming and water activities

10/10 , I would stay here again

Leisure Partner

10/10

Exceptional

13 Oct 2025

mark

What a fantastic resort the staff were all amazing and fun.
Would 100% recommend it

Leisure Family

10/10

Exceptional

07 Oct 2025

Baljinder

First class resort. Very clean and efficient. Amazing beach and clear water. Would definitely return to this resort.

Leisure Partner

10/10

Exceptional

05 Oct 2025

Sibongile

It was beyond my expectations. I needed the perfect resting holiday and this experience did just that. Im coming back next year

Partner

4/10

Poor

23 Sep 2025

Helen

This property was a nice property, but unfortunately there were many cons.
1. The hotel is massive and it takes forever just to get from one place to another. If you don't like big resorts and would like something more intimate, this place is not for you
2. The beach peddlers just don't leave you alone. The constantly beg you to buy stuff or harass you which is extremely annoying, especially if you are there for some R&R. They follow you and just cannot take \"NO\" for an answer. Even the security is around, they just bother you
3. The food was just \"ok\". fruits were unripe, lots of fried foods which is very unhealthy, and the quality of the food was mediocre
4. The gym had only some equipment working (1 treadmill working only). There were no heavy weights at all, which I thought was weird
5. I had a DND on my door for a few days, and the hotel staff wanted to know why I didn't need the room cleaned. I'm a grown adult who can make my own bed and clean up after myself. If I needed something, I would have asked them to come clean my room. There should be no questioning or sending me a message to ask why I had it hanging on my door. I'm not wasteful, I'm resourceful
6. There is no iron in the room. When I called to inquire, they stated to me that I can only use it for an hour, and many other people were ahead of me. I've never been to a hotel and had to call to use an iron with a 1hr timeframe
7. My room had NO hot water. When I called the front desk, it took 3 days to fix

Leisure Self

8/10

Excellent

21 Sep 2025

Jani

Fantastisk semester på en kanon resort

Underbar vistelse på en ren och trevlig anläggning med vänlig personal. Ligger fantastiskt på stranden. Utanför resorten inte mycket att se/äta/shoppa tyvärr. Stort utbud av god mat och dryck. Gymmet hade en del trasiga maskiner och spa avdelningen ekade alltid tom förmodligen för de höga priserna på behandlingar. Underhållning på kvällen var lite sisådär men funkade. Åker gärna tillbaka.

Partner

8/10

Excellent

30 Aug 2025

Sherry-Ann

Beautiful hotel . You didn’t feel as if you were in Africa !! Felt like a Caribbean country

Leisure Friends

10/10

Exceptional

21 Aug 2025

Bilal

Incredible clean hotel. Staff were so friendly provided excellent service.

The food options were very good and hotel was situated in a perfect location right next to the white sand beach.
Definitely would recommend

Leisure Friends

10/10

Exceptional

14 Aug 2025

Haimraj

Love this place I could go back.

10/10

Exceptional

13 Aug 2025

Riyadh

It was very good experience, I will visit Zanzibar again in the Same hotel.
The beach is very good for swimming and sunbathing.

10/10

Exceptional

28 Jul 2025

Inna

Honestly beautiful property. Beautiful beach food was great too. There is something for everyone.

Leisure Self

8/10

Excellent

26 Jul 2025

Omar Cassim

Friendly staff. Good breakfast. Clean room, however Bed was creaking.Overall was good

10/10

Exceptional

22 Jul 2025

OLUFEMI Olatunde

i veey much enjoyed my stay here, my second time at the Riu

Leisure Family_with_children

10/10

Exceptional

21 Jul 2025

Nicole

My stay was absolutely amazing. The staff was extremely friendly and polite at all times. The resort and the beach is truly magical.

Leisure Friends

8/10

Excellent

20 Jul 2025

Paul Martin

The staff were so friendly helpful and pilote , beach great bedrooms good . Only negative was very difficult to get booking at the specialist restraunts. We gave up trying , but would come back

Leisure Friends

8/10

Excellent

19 Jul 2025

Jorge Andres Londono

I didn’t like the shopping store at RIU because it’s too expensive and they don’t offer much variety also the tours office is the same and the tours prices depends on the kind of people that are asked and that’s no fair.
The food at the buffet was very much the same, It would’ve been nice every day had something different.

Everything else was good. The staff was nice and attentive :)

Leisure Family_with_children

10/10

Exceptional

14 Jul 2025

tamoi

Service and show were awesome

Leisure Family

10/10

Exceptional

10 Jul 2025

Melissa

Absolutely fantastic. After reading so many negative reviews about the disturbance from the construction I was a little worried, but it was never a bother and our stay was perfect. Shout out to Wanduta for being the sweetest!

Leisure Partner

10/10

Exceptional

08 Jul 2025

Carol

Excellent choice of food, lovely a la carte locations, super friendly staff, beautiful clean beach.

Leisure Friends

10/10

Exceptional

07 Jul 2025

Marius Calin

I like our room nice view ..

Leisure

10/10

Exceptional

02 Jul 2025

Cecilia

I loved Riu, the food, the rooms, the ambience, the drinks, the staff, Riu is just exceptional

Leisure Friends

8/10

Excellent

30 Jun 2025

Kathy

I liked the clean beach and sunsets over the water on the pier bar.
I liked the pool area for availability of loungers and clean towels.
I liked the several areas for sitting/eating/visiting. I also liked the choice of different pool options.

Leisure Friends

10/10

Exceptional

26 Jun 2025

Diana Lizbeth Rodriguez

From the staff to the amenities and the beach everything it’s perfect thank you very much

8/10

Excellent

26 Jun 2025

Charlene

Beautiful hotel, friendly staff and nice location

Leisure Partner

10/10

Exceptional

23 Jun 2025

Krystol Denika

My partner and I spent 8 nights at Riu Jambo and thoroughly enjoyed our stay. Our room was clean, spacious, and overlooked the beach, which made for a beautiful setting. Housekeeping maintained it well, with daily cleaning that kept everything fresh and comfortable.

The staff at Riu Jambo were outstanding — always full of energy, warm, and incredibly helpful. I unfortunately had an accident while in Zanzibar (unrelated to the hotel), and the way the staff supported me during my recovery was truly exceptional. They were accommodating, caring, and always ready to assist.

A special thank you to William, who we often saw in the buffet dining room. He was a pleasure to speak with and always made sure my partner and I were comfortable and well looked after. The rest of the breakfast and dinner team were equally amazing — attentive, friendly, and welcoming throughout our stay.

While the food could be a little repetitive at times, there was a wide variety and something to suit everyone’s tastes.

If I return to Zanzibar, I would absolutely stay here again. Thank you to everyone at Riu Jambo for making our experience so positive — a well-deserved 10/10!

Leisure Partner

6/10

Pleasant

07 Jun 2025

Chanel Donyel

Overall nice hotel; however the food was repetitious. You better make it to each meal service on time or else you wont eat. There are no snack stations throughout the day.

It would have been nice to be notified of ON-GOING construction. Construction that starts as early as 8am and ends as last as 8pm.

They offer late checkouts, but do allow you to get it. As they book rooms back to back to back.

Trust me you'll nee the late check considering the lack of sleep you'll get while here.

Be advised construction is NO where near finished! It will be noisey snd disruptive well in the end of 2025.

Watch out for excursion scammers! They are definitely present. Better to book excursions once you have arrived with the hotel.

Thyr make you nook other restaurants thru thr app, which doesn't work once you're on property. And NO one will help you, especially not the staff.

They will constantly redirect you back to the app....so good luck with that.

I was a solo female traveler. I felt safe, so no worries there.

Leisure Self

10/10

Exceptional

03 Jun 2025

Jackline

Great

Leisure Family_with_children

6/10

Pleasant

30 May 2025

Sean

Elevator was always broken. Food was ok. Entertainment could have been better. Construction would wake me and my wife up at 8 am every day.

Leisure Partner

8/10

Excellent

28 May 2025

Lynnette

We really enjoyed this resort. Was very clean and all of the staff was friendly and helpful. They had daily activities, plenty of pools, and bars. The food was just ok and they only allow you to book the restaurants once no matter how many days you are staying. This was very disappointing because we had to keep going to the buffet which didn’t have the best food and served the same thing daily. They had daily shows which were pretty bad and not worth sitting through. Outside of that the rooms had everything we needed and they kept the fridge stocked with water and soda which was helpful. The only other negative is there was no shuttle to the airport and they charged $60 for transportation one way.

Leisure Family

8/10

Excellent

10 May 2025

Shenell

I genuinely enjoyed my stay at this property and felt safe during my stay as a solo traveler. While the room I had was quite basic—likely due to booking at the last minute and limited availability—it still provided the essentials for a comfortable stay. That said, there is definitely room for improvement when it comes to cleanliness, as the room did not quite meet my expectations in that regard.

Despite that, the overall property is beautiful and well-maintained. It’s spacious, with stunning beach views that really elevate the experience. The staff were consistently pleasant, professional, and eager to help. I had a minor issue with one of the outlets in my room, and maintenance responded promptly and efficiently, which I greatly appreciated.
One of the highlights of my stay was the food—it was truly amazing. As someone who is a fairly picky eater, I was pleasantly surprised by the quality and variety offered. Every meal exceeded my expectations.
Overall, the combination of a gorgeous property, great service, and exceptional food made this a memorable stay, and I would definitely consider returning—hopefully with the chance to book a better room next time.

Leisure Self

10/10

Exceptional

08 May 2025

Clara

My mom loves this place so much thanks to each and everyone who made her birthday special 💘💘

Leisure Family

10/10

Exceptional

01 May 2025

Deborah

.

8/10

Excellent

01 May 2025

Rory Terence

It was cool. Not the best, too many kids for my liking but that’s my personal preference. Outside of that no complaints.

Leisure Self

10/10

Exceptional

29 Apr 2025

Pauline

The staff are amazing, always willing to help. Special mention to Georgina in the dining room - your smile and welcoming disposition always kickstart my day.

10/10

Exceptional

22 Apr 2025

Alisha

I had a great experience! 1000/10. I would highly recommend Rui Jambo to friends/ family. The bartenders make great drinks. The food is delicious and the views are amazing. The beaches are a bit crowded but you get over it.

Partner

10/10

Exceptional

16 Apr 2025

Rhona

We had such a lovely stay - the room and view were incredible and the beach was like paradise. The staff could not have been friendlier, and the restaurants and food were outstanding.

Leisure Family

8/10

Excellent

03 Apr 2025

Carol Regina

This property was clean and offered various dining options. While I did not utilize the restaurants that required reservations, I did use the main dining option (Maisha, I believe). After a few days, I was tired of the food. In my opinion, every buffet should have chicken, and I did not see chicken on every lunch and dinner buffet. Also, the flies were all over foods that were not hot (some fruit and other room temperature items such as bread). I threw one piece of bread out due to the flies. They should invest in the food umbrellas that can cover food from flies.

There were several pools and, of course, access to the beach. Since it is now the rainy season, I did not see any activities advertised for children during the rain.

Also, the tiles around the hotel, especially on the stairs, were extremely dangerous when wet. There were no handrails, and the tiles were very slippery. I almost fell a few times.

Finally, some staff did not speak much English. I asked one staff member in the restaurant if I could have an egg white omelet, and after several attempts, he still did not understand my request. All that said, I would stay again, but not during the rainy season.

Leisure Self

10/10

Exceptional

03 Apr 2025

Stanley

Happy

Excellent stay

Friends_and_family Friends

10/10

Exceptional

02 Apr 2025

NATALIA

Отличное место, супер отель с несколькими бассейнами, вкусной едой шведский стол, с программой и с красивейшим плажем и морем , много пальмочек под лежаками, просто кайф!

Friends_and_family Family

4/10

Poor

29 Mar 2025

Claire

Disappointed that from the moment we arrived we were told varying information regarding the 3 all inclusive bookable restaurants in the hotel. First it was wait until 3pm, then wait until 4pm, then the app is closed for today try at 7am tomorrow, then the restaurants are closed some days due to low season. Had we known this when booking we would have chosen differently.
We were not able to go to any of the restaurants during our stay; Yunnan was close every night, we saw Kulinarium and Il Panzotto once once each with less than 50% of the seats taken. We had to eat at the buffet each night which was fine but very repetitive.
Another small annoyance was that we requested a late check out but were told to come to reception on the checkout day to find out if we could have it (which we could not).
The facilities were great, room, pool and beach were lovely. Staff were very friendly but the systems seemed outdated and they all had different information.

Partner

8/10

Excellent

17 Mar 2025

Emma Jayne

The staff were all lovely, friendly and helpful. Plenty of pool choice. Plenty of loungers around the pool. Beach loungers get taken very quickly. Sea is amazing and warm. Food plenty of choice, though wasn't always hot! Always some where to sit. The two restaurants in the sea were a faff to book and we gave up in the end. Snack bar during the day on the beach was great though got busy at times. Lots of power cuts. Staff were amazing when my mother was taken ill, they were very helpful. Nothing was too much trouble. Rooms were kept clean and tidy everyday by house keeping. Loved the floral touches on the bed. There are loads and loads of stairs just to warn those with disabilities or walking issues. There are lifts but depending on where your room is you may have to walk a fair distance to get to the lifts. The beach sellers are a nightmare but as long as you are polite but firm you will be ok, does get frustrating though just to get into the sea. There's a souvenir market just up the beach worth a look and remember to barter with the sellers. The building site next door is extremely loud but you only hear this whilst on the beach and some pools. You do get use to the noise. It isn't constant. All in all we had an amazing holiday. I would happily return. Oh and the sea view from the room was amazing.

Leisure Family

10/10

Exceptional

06 Mar 2025

Alice

Everything was fantastic 10/10

Leisure Family

10/10

Exceptional

14 Feb 2025

Mariana

The beaches, the vegatation

10/10

Exceptional

11 Feb 2025

Eileen

If you like large resorts, you will enjoy RIU Jambo. The food at the buffet and the drinks were very good. The bartenders were all friendly, especially at the swim up bar. The beach is beautiful and the warm ocean is very swimmable. We appreciated being able to find beach and pool chairs to use. My only disappointment was we stayed for three nights and were only able to make reservations at one of the two specialty restaurants that wasn’t a buffet - even though I logged on immediately after arriving in the early afternoon.

Leisure Partner

8/10

Excellent

29 Jan 2025

denis

All good except for good just medium

Partner

10/10

Exceptional

27 Jan 2025

Paolo

Very nice all inclusive resort, employees are super nice and cleaning service is good and punctual. We spent an amazing week in Zanzibar.

Leisure Partner

10/10

Exceptional

23 Jan 2025

Virginia Wangari

Beautiful

Leisure Family

8/10

Excellent

09 Jan 2025

Maureen

I really loved how beautiful the property was and as a solo traveler , I felt very safe. I will say though they need to have better food offerings that cater to more people . I felt the food was bland so it was hard to enjoy but the place was so nice and luxurious.

Leisure Self

8/10

Excellent

09 Jan 2025

Tolulope

It was a great place with wonderful staffs..

Leisure Self

10/10

Exceptional

20 Dec 2024

Ashley

I’m so happy I decided to spend my 30th Birthday here!! Everyone was so nice and showed great hospitality! Irene the front desk staff was so sweet and accommodating. The food at the main restaurant was pretty good and I didn’t even bother trying out the other two restaurants. I will definitely be returning!!

Leisure Family

6/10

Pleasant

04 Dec 2024

Sherinette

Construction work being carried out. Outside ion the balcony the noise was irritating and unwelcoming!

Leisure Family

10/10

Exceptional

01 Dec 2024

Nathaniel

Great hotel, excellent staff, lots of food options and the drinks kept flowing. Everything was just perfect, best stay so far!

Leisure Partner

10/10

Exceptional

25 Nov 2024

Verified traveler

Wonderful

This is a great choice for a relaxing break. The facilities are excellent and the hotel is more than adequately staffed, who cannot be faulted - efficient, helpful, and all with a smile on their faces. The whole place was spotlessly clean and the grounds, the beach and the garden exquisitely maintained.
The quality and the variety of food available for each meal is incredible, with the menu changing every day.
The two points that need attention are (1) controlling the traders on the beach so that they are not pestering anyone obviously not interested in buying anything, and (2) the luggage trolleys going along the corridors to the rooms facing the beach can be a bit noisy as those corridors can act like a bit of an echo chamber.
But these are minor points in the grand scheme of things.

Friends_and_family Family

10/10

Exceptional

21 Nov 2024

LaMarckus

The staffing was very polite. The entire resort was clean at all times. Very safe location.

Leisure Partner

8/10

Excellent

11 Nov 2024

Tiffany M

This was a wonderful vacation experience. I would have rated my stay higher if not for the construction work being done on the north side of the property. It was very loud, and quite a scenic takeaway, considering that I booked a room with a balcony and ocean view. Aside from this let down, the staff, events, food, and overall property were lovely.

Leisure Partner

2/10

Poor

09 Nov 2024

Marie

I always choose Riu for my stay while on vacation for the pass 7 years. Unfortunately this time on my booking, I requested a sea view room. Since my checking was after 9:00pm. I was so tired I just went strait to bed. to waking up the next day by construction noise and this last all day. When I went to investigate what was going on. instead of partial sea vieux, I got noisy construction went to the lobby and file so I can get a portion of the rental payment return to me. I never heard anyone until I left.

Leisure Self

10/10

Exceptional

09 Nov 2024

Keisha

Sabitha!!!, zombie jnr, restaurant manager, front desk staff! We were delighted , nothing was a problem! Thank you RIU

Leisure Friends

6/10

Pleasant

27 Oct 2024

Susan

Besides the AMAZING staff members, the resort cuts out of power every other hour. Making it challenging to charge devices or to keep the room at a cool temperature. Hour room was out of power today for over 2 hours before check out. Beautiful resort though.

Leisure Friends

10/10

Exceptional

21 Oct 2024

Barbara

Beautiful resort. A must stay. You will not be disappointed. Food was amazing

Leisure Partner

8/10

Excellent

17 Oct 2024

Duval

Good all-rounder

Leisure Partner

6/10

Pleasant

16 Oct 2024

Pradeep

Staff amazing they cannot do enough.
Room 1st room i was told was upgraded but what they gave me was a downgrade. I opened the balcony doors and the view i had was a construction site for a nee hotel being built. The noise was intolerable as it started at 7am and continued well intonthe nightpast 9pm. I complained and was moved the following day to another room away from the noise and site. The new room came with a blocked sink and a shower that leaked into my room through the wall. I had to complain again the sink was fixed but the leak from the shower was not and we had tonuse towels to mop up the water. We always had to ask for towels as they would not be left after the room was cleaned but this was easily rectified by a quick call to reception.

I have to say that the staff at the restaurants where amazing and attentive. Food was fanatastic even for a veggie like me lots of variety everyday.

All in all it was a pleasant stay, location outside of the hotel was not great.

The beach and sea were magical, plenty of sun longers etc.

Check in could be better as our flight arrived at 7am and we could not get a room till 3pm but we did have full use of the hotel facilities.

Leisure Partner

10/10

Exceptional

15 Oct 2024

Adrian

Great hotel newly built with amazing staff.

Leisure Family

4/10

Poor

15 Oct 2024

Christina H R

We’ve never booked with RIU resort’s, and now we know why. Noisy beds and housekeeping can’t clean properly. Property is very lovely. Beach area is ok, but you will be harassed by locals. Some of the staff have attitude issues also. Will be returning to Africa, but won’t use RIU ever again

10/10

Exceptional

15 Oct 2024

Harold ANTHONY

This resort is perfect. We had absolutely no complaints. Food was excellent. Staff was excellent. If we needed anything for our room, it was provided immediately. We booked safari, Safari Blue, Snorkeling and jet skiing through the hotel and they were very reasonably priced and exceptional. Thank you Rui Jambo for helping to make our visit to your island truly memorable.

Leisure Family

8/10

Excellent

01 Oct 2024

Wade

Beach was beautiful. Property was very clean. Lots of food choices and the service was excellent always had my drinks filled and plates cleared.

Leisure Family

10/10

Exceptional

29 Sep 2024

Prashanth

Fantastic experience

Leisure Family

10/10

Exceptional

27 Sep 2024

ahmed

The beach is amazing food is tastey and have alot of varites anmination team show was interesting and specail thanks for juila from recaption team she meeted us with a warm welcome and she was so freindly she let us feel we are in home

Leisure Family

10/10

Exceptional

19 Sep 2024

Alistair

Amazing hotel the staff were always very smiley and super helpful. They were the highlight of the stay. The complex felt super safe. We used every pool and the beach area for relaxing. We also had the chance to book the restaurants in the hotel which all offered something different but were all great quality.

Partner

10/10

Exceptional

11 Sep 2024

Deborah

Lovely hotel very clean, staff are so nice and friendly.

Leisure Partner

8/10

Excellent

08 Aug 2024

Simone

Hotel is on side of island that is very chill and relax so to go into town must call taxi. Ride is about 30-40 min. Staff does great job of arranging taxi

Leisure Friends

10/10

Exceptional

30 Jul 2024

Weng Hoa

The facilities, the staff, the accommodation, the food, the beach are all excellent.

Family

10/10

Exceptional

19 Jul 2024

Brenda Wambui

Riu Jambo had all amenities and activities that I did not feel the need to leave the hotel to book excursions outside. Very convenient, friendly staff, helpful. Mini bar in the room was excellent.

Leisure

10/10

Exceptional

19 Jul 2024

MAKEBA G

My wife and I really enjoyed ourselves at this resort for 4 nights! The staff was very nice and the food was very good. The hotel was clean and very well taken care of. I would highly recommend and will be coming back.

Partner

8/10

Excellent

16 Jul 2024

Carol

Had a great time-beautiful views, excellent service, great food options. The only problem was the construction site that was very noisy mainly in the mornings when you wanted to sleep in.......so we had to upgrade (pay more) to be moved to a different side.Otherwise everything else was GREAT!!!!

Leisure Friends

10/10

Exceptional

14 Jul 2024

Joanna

The hotel was amazing. Food options were plentiful. Staff was so wonderful. Everyone kept asking if we needed anything. Had different activities. Beach was beautiful. Would absolutely recommend. Make reservations for the special restaurants days in advance as they book up quick!

Leisure Partner

10/10

Exceptional

07 Jul 2024

Anthony Kwasi

The facility was clean and organized. The menu options were good. The beaches were clean. Worth the visit. I will be back!

Leisure Friends

6/10

Pleasant

02 Jul 2024

Claudia

Staff from reception wasn’t helpful, we had a couple concerns, but never had solutions or trying to do it