Name: Hotel Riu Palace Zanzibar - All Inclusive
Address: Nungwi Road, Zanzibar, TZ

10/10

Exceptional

24 Jul 2026

Ingrid

Our stay at Riu Palace Zanzibar was absolutely outstanding from beginning to end. This is truly a five-star resort in every sense.

The staff is what makes this place so special. Every single person we met was incredibly kind, caring, welcoming, and genuinely happy to help. You can tell they take pride in what they do, and it made us feel at home throughout our stay.

The hotel itself is beautiful, modern, and impeccably maintained. The rooms are spacious, very comfortable, and spotless. The bed was excellent, housekeeping did a fantastic job every day, and all the common areas were always immaculate.

The food was delicious. Although we weren’t able to try the specialty restaurants because they were fully booked during our stay, the Pomegranate buffet restaurant exceeded our expectations. There was a great variety of fresh, flavorful food at every meal.

One thing that really stood out to us was seeing how much the hotel seems to invest in the local community by employing so many people. It was wonderful to see such a large, dedicated team, and everyone seemed genuinely happy to be there.

Honestly, I can’t think of anything that needs improvement. We had no negative experiences at all. Riu Palace Zanzibar exceeded our expectations, and we would absolutely stay here again. Highly recommended for anyone looking for a relaxing, luxurious, and memorable stay in Zanzibar.

10/10

Exceptional

20 Jul 2026

Alejandro

The best beach in Zanzibar where the others 5 star hotels are. The food very good

Partner

10/10

Exceptional

19 Jul 2026

Joanna Louise

We had the best stay and would highly recommend Riu Palace Hotel Zanzibar to anyone visiting Zanzibar. Every part of our holiday exceeded our expectations.

The staff were exceptional and always made us feel so welcome. A special mention goes to the entertainment team, who were full of energy and made every day so enjoyable. The aqua aerobics was a particular highlight!

The evening bar staff were also fantastic. They were incredibly friendly, attentive and always went the extra mile.

The included water sports were a bonus and added even more to our experience. The location is stunning, with breathtaking views wherever you look. Our room was beautiful, comfortable and spotlessly cleaned every day.

The food was outstanding throughout our stay. There was plenty of choice, and the fish was consistently cooked to perfection. We also really enjoyed the speciality restaurants, where both the food and service were excellent.

We also booked an unforgettable day trip to Mikumi National Park for a safari, as well as a trip to Mnemba Island where we swam with dolphins and snorkelled among tropical fish. We also visited the turtle sanctuary, which was another fantastic experience. Definitely do this early in the morning before all the tourist arrive. All of these excursions made our holiday even more memorable.

Overall, this hotel has everything you could want for a relaxing holiday. We would definitely return and wouldn’t hesitate to recommend it.

Partner

10/10

Exceptional

13 Jul 2026

ASIA

BEST PLACE EVER

Family_with_children

10/10

Exceptional

02 Jul 2026

Mark

Amazing resort staff so friendly our room with plunge pool was amazing the location overlooking the sea was perfect

Partner

10/10

Exceptional

28 Jun 2026

Anuj

We simply loved everything there..Going back again:-))

Family_with_children

8/10

Excellent

27 Jun 2026

Marisa

The wifi was utterly terrible and kept disconnecting. Also, there was no response regarding if pickups were available so I had to call and email 3 different places. You would think for 5 star booking pickup would be included. Also, they forgot to give me wristband so had to go all the way back to front desk to get one which was extremely frustrating. Everything else was wonderful, from food to room and staff
I had a great time

Self

10/10

Exceptional

15 Jun 2026

David

All meals, breakfast, lunch and dinner had extensive selection for all tastes and needs. All excellently, prepared fresh and delicious. We were fortunate to have an upgrade to a large 61m ocean view suite which was extremely comfortable. All staff were extremely helpful and with big smiles. First time we have stayed at this chain of resorts and best we have experienced.

Partner

10/10

Exceptional

10 Jun 2026

Chantel

Property is a hidden gem. Originally when I booked, this was adult only however it changed to family right before i arrived. I didnt like that but i will say it was big enough that the kids who were there weren’t a nuisance. Staff exceptional! Thanks to them all!!

Self

10/10

Exceptional

03 Jun 2026

Lyudmila

Beautiful place and the most friendly staff I`ve ever met. Thanks RIU Palace, we will be back!

Family_with_children

10/10

Exceptional

30 May 2026

David

Exceptional service and responsiveness; Khadijah at the front desk in the Riu Class section took care of us for the whole week. We enjoyed all of the select restaurants, and even ventured to Stone Town.

It was my wife’s birthday present, and boy was she overjoyed. We will definitely be back.

Partner

10/10

Exceptional

09 May 2026

Svein Ove

Lovely stay, nice staff, beautiful gardens

10/10

Exceptional

19 Apr 2026

Hassan abdi

Amazing

10/10

Exceptional

17 Apr 2026

esther

Excellent food and service. Huge resort and nice water views. More activities would be nice but all in all, good stay.

Partner

10/10

Exceptional

10 Apr 2026

Olivia

All the staff was very Nice!

Self

10/10

Exceptional

09 Apr 2026

Zewelanji

Friendly and efficient staff providing excellent and responsive service. The property is beautiful with amazing ocean views and beautiful sandy beach readily accessible! Room was lovely- air conditioned, quiet and clean, with great water pressure in the shower, fully stocked mini bar. Full suite of amenities- including water sports, gym, spa, several bars, restaurants and swimming pools, and great night-time entertainment. We really had an exceptional experience- highly recommend.

Partner

10/10

Exceptional

25 Mar 2026

Jessica

Beautiful and clean hotel ! Great staff, great location ! The manager Khamis was so kind and helpful especially when we ran into flight trouble and needed to extend our stay at the last minute! I will definitely stay here again!

Friends_and_family Friends

10/10

Exceptional

13 Mar 2026

Nadia

Out of all the Riu hotels this was our favorite. Amazing location and views from the room. The staff was really friendly and helpful. Only the bed was a bit firm for my taste, but the staff got us an extra mattress which made it better. They are really serviceminded. Would love to return some time!

10/10

Exceptional

11 Mar 2026

Christina

The rooms were clean, the staff were so kind and welcoming and the food was fantastic. We wound up extending our stay for a couple extra nights due to flight cancellations and reception, specifically Khasim, were so gracious and accomodating.

Friends_and_family Friends

10/10

Exceptional

03 Mar 2026

Sharice

I can’t wait to go back

Partner

10/10

Exceptional

02 Mar 2026

Audrey

All of the staff were so friendly and helpful. In addition, the food was excellent. We chose to eat at the Promenade buffet for every meal because it was so good and there were so many choices. I would highly recommend.

Friends_and_family Friends

10/10

Exceptional

27 Feb 2026

ROSA

Everything was outstanding from the food to the hospitality! Beach was beautiful!! Plenty of fun for the adventurous people and plenty of activities for the people who wish to stay at the hotel. Highly recommend!

Partner

10/10

Exceptional

17 Dec 2025

Wael

The best resort I ever stayed in . Very nice staff , excellent food , very clean room . The best is the staff

Leisure Family_with_children

10/10

Exceptional

03 Nov 2025

Pooja

Amazing hotel to stay. Being an avid traveller, I can say this is one of the best hotels we have ever stayed. The food is exceptional in quality and quantity. The staff are very friendly and cater to all needs. Such a lovely place to be to relax and enjoy the all-inclusive vibes. All staff are smiling and show so much care towards you. We were specially looked after by Abdallah who mostly works in Ginger bar and also Ibrahim who works in the restaurant. They looked after us so well. I'd 100% recommend this hotel and will be vising again

Leisure Partner

8/10

Excellent

29 Oct 2025

Jonathan

The resort is very large and spreads over a huge area which means it never feels crowded.
There is a steep slope from the reception area to the restaurants and bars which would be a problem for less mobile people. Limited covered seating if/when it rains.
Staff are a real asset as they are ALL so friendly!

Leisure Partner

10/10

Exceptional

26 Oct 2025

Carlie

It was neat to see the masi on the beach .Beaches are beautiful .

Leisure Self

8/10

Excellent

23 Oct 2025

Suhaa

Big resort with lots of activities and dining options. A little on the noisy side if you’re looking for serene relaxation. Villas are nicely spread out and spacious. New wing with private pool is cute. Sunsets are out of this world. Nice restaurants on site and great hospitality. The ocean… my oh my! That’s the best part.

Leisure Friends

8/10

Excellent

18 Oct 2025

Ali Akbar

They overcharge you for the taxi from the hotel. Do not book taxi from them. They also said they offer payment in credit card but when it comes to payment they only have cash.

Leisure Partner

10/10

Exceptional

18 Oct 2025

Howard

The food is fantastic. The best buffet we have ever experienced in a hotel - and we travel a lot! Also enjoyed the speciality restaurants where food and service - again excellent.
The staff couldn’t be more friendly. A shout out to Nora (in Gingers) Rhoda on reception and all the pool staff - particularly the activity team - so good.
Evening entertainment mainly good - particularly enjoyed the saxophonist and the high energy gymnastics. The lighting needs to be sorted as when performers used the floor around the stage it was difficult to see them.
We also found our room quite dark - better lighting needed.
Overall, we loved our stay and definitely would recommend

Leisure Partner

10/10

Exceptional

15 Oct 2025

Dana Alexandra

I would not stay anywhere else. Everything is 10/10

Leisure Friends

10/10

Exceptional

14 Oct 2025

martin

I will highly recommend this location

Leisure Partner

10/10

Exceptional

10 Oct 2025

Dion

We had a pleasant stay here. We do highly recommend and will definitely stay again.

Partner

10/10

Exceptional

03 Oct 2025

Narpat

Excellent staff. The property is huge. Our room was all the way to one corner of the property making us get our steps in. Beautiful property and beach.

Leisure Friends

10/10

Exceptional

25 Sep 2025

Liliane

Had a great stay, lot’s of sunbathing chairs, many pools, although the resort was at full capacity, it did not feel crowded. Staff are extremely polite and welcoming. Delicious food with lot’s of variety. It’s a resort to stay in the resort as there is not much around it to walk too. As soon as you go outside the premises, locals are quite insistants.

Leisure Partner

10/10

Exceptional

22 Sep 2025

Hayley

Really nice clean and comfortable room. All staff were attentive and helpful and even just staff walking around the resort would offer a friendly “jambo”. The all inclusive is great and the buffet is large with many options. Dinner at Ia was really good. Thoroughly enjoyed my stay.

Self

10/10

Exceptional

22 Sep 2025

NICOLE

Riu Hotel never disappoints me, the staffs are just oh so awesome….. Always wanted to go above and beyond to make sure that you’re satisfied. Riu has been and will always remain my favorite all inclusive Hotel/Resort.

Leisure Self

8/10

Excellent

08 Sep 2025

Ari

The beds & pillows were terrible.
2 single beds stuck to each other which shake as you move. No grip whatsoever on the floor.. pillows were hard as rock too. Hotel service & meals were fantastic. Beach was amazing as well.

Leisure Partner

10/10

Exceptional

28 Aug 2025

moussa

Incredible resorts and the staff were amazing

8/10

Excellent

25 Aug 2025

Gabriel

Great all-inclusive in Zanzibar

Pros: Entertainment was top notch. The African dances were so good the 3 nights we were there. I don't usually like the resort buffets but the buffet here was very good. The food was tasty well seasoned and abundant. Fatma and Asma took such good care of us since we went there several times throughout our stay.
Cons: While the buffet is amazing trying to get reservations at the restaurants is very very difficult. We only went to Krystals. The instructions are to make your reservations via the RIU app but we were never able to make a reservation thru the app. The app is very faulty. At the Palace front desk they told us to go to the Jambo front desk for those restaurants. When I did this the agent desk basically told me keep trying with the app and the resort is full. I have never been to a resort where I wasn't able to make reservations for the restaurants. Front desk staff is a bit slow. At check in we were told late check out is $20/person/hour and to just arrange it the day before. Well it was a process to get to say the last since my space here is limited. Will expand on Trip Advisor.
Overall I would say it's a great resort, but it's lacking if you are comparing it with the Caribbean and Mexico. I would not recommend you go out of your way to go to Zanzibar from the US but if you are in the area, the beach is beautiful and an all inclusive is always just what the doctor ordered.

Friends_and_family Family

10/10

Exceptional

31 Jul 2025

Flor

Great hotel. Food was amazing! Not so much party life at night in the hotel. Some karaoke but no dancing. Crowd is older more for relaxing. But the service was top notch!

Leisure Partner

8/10

Excellent

31 Jul 2025

Verified traveler

The hotel grounds were absolutely beautiful. The beach is gorgeous and the security keeps the vendors away from the sun loungers. The bar tenders were fabulous and so friendly. The promenade wait staff was a tad inattentive and it took multiple asks to finally get water or beverages with meals. Food was good. Overall had a wonderful 4 days at the Riu.

Friends_and_family Friends

10/10

Exceptional

27 Jul 2025

Alimatu-Sadia

We had an amazing time at RIU Palace! I cannot recommend this hotel enough. The staff were amazing and they went over and beyond for my birthday. There were lots of dining options. Thank you for making our stay so wonderful.

Leisure Family

10/10

Exceptional

23 Jul 2025

Olukayode

It's over 1 hr. drive from the airport but once you get to the hotel you would feel the peace and serenity around you enough to forget your journey. The newly built accommodation is really nice but they need to either get a king mattress of put a frame around the twin XL mattress to prevent them from separating if you roll towards the middle.

Leisure Family

10/10

Exceptional

13 Jul 2025

Steve

Highlights:
- the food!!! Best all inclusive food I’ve had
- the staff!! They are SO friendly, polite and want to make sure you’re having a great time
- location. Stunning location on the beach. The grounds are lovely and you get to use Jambo next door also.
- House keeping! Amazing room decor every day.

Opportunities:
- entertainment is lacking, especially if it’s raining. So bring some cards with you.
- our room door batteries had to be changed 3 times across 12 days, which seemed a lot. Perhaps we were just unlucky.

We loved staying here and had the best time. Sadly I got acute tonsillitis but the onsite doctors sorted me out (though I’ll neee to claim that back)

I, naively, didn’t realise there was such a tip culture so didn’t come with enough cash, so would recommend to others to have plenty of small notes in USD.
-

Leisure Partner

10/10

Exceptional

05 Jun 2025

Yosef

We will be back.

Leisure Partner

10/10

Exceptional

01 Jun 2025

Edward

The property is excellent, it’s worth every penny

Leisure Partner

10/10

Exceptional

31 May 2025

Andrew

Very impressed with the quality of the food at this hotel.
The staff were also very helpful, we would be happy to return there again.

Leisure Partner

10/10

Exceptional

26 May 2025

Magaly D

a perfect place in every way

Leisure Partner

10/10

Exceptional

20 May 2025

Verified traveler

Magnifique !

Emplacement et plages magnifiques. Le personnel est abondant, présent et le service est généralement excellent. La nourriture est variée et délicieuse. Je recommande la suite junior « 134 » qui est confortable, spacieuse et parfaitement située près de la piscine principale, du gym et des restaurants. Cette suite possède une vue sur les jardins luxuriants, une vue partielle sur l’océan et sur les couchers de soleil magnifiques. L’entretien ménager est irréprochable. Dans les petites choses à améliorer, outre la décoration des chambres qui selon moi manque un peu de sobriété, le séchoir à cheveux est de qualité médiocre et les équipements de musculation à la salle de sport sont désuets et incomplets. Également, le contenu du mini bar était sans intérêt pour moi (Coke-Sprite-Fanta-bière). J’ai demandé de l’eau pétillante et on ne me l’a jamais apporté. Bref, pas grand chose à redire et aucun irritant majeur vécu à l’hôtel. Dans un autre ordre d’idée, mon seul regret dans ce voyage est d’avoir loué un véhicule pour 10 jours en pensant explorer l’île par moi-même. Les routes et les véhicules de location sont en mauvais état, la police arrête les touristes pour obtenir de l’argent et la circulation sur l’île est chaotique. En outre, il faut obtenir un permis de conduire tanzanien ce qui s’est avéré compliqué pour moi lors de la prise en charge du véhicule à l’aéroport. À éviter.

Self

6/10

Pleasant

15 May 2025

Krystal

There was a lot of bugs in my room from the rain , i found a small roach in bed which’s made me very uncomfortable after , then it took very long for the carts to come get me one morning i even Missed breakfast because i waited 30mins the staff was very nice and welcoming

Leisure Self

10/10

Exceptional

11 May 2025

Melissa

Great hotel friendly staff

10/10

Exceptional

10 May 2025

Krystsina

Other hotel is the best!

Leisure Partner

8/10

Excellent

27 Apr 2025

Edgar

Service and facility is good but have to increase the number of carts that drive people around .

10/10

Exceptional

16 Apr 2025

Anthony

Excellent hotel and service. Food was very good as well, with the caveat that the buffet was not always available (some nights were a la carte only).

Limited entertainment, but it was enjoyable when there was some.

I would choose this hotel again regardless of those two things, overall it was a wonderful experience

Leisure Partner

10/10

Exceptional

09 Apr 2025

Matteo

Really a paradise!

10/10

Exceptional

09 Apr 2025

Richard

The staff was overly friendly, very accommodating and kind. I really enjoyed the staff there. The amenities were great. The performances were awesome. Jambo was also a nice get away. I love the access to both resorts.

Leisure Family

10/10

Exceptional

06 Apr 2025

Mia

What a great experience! Everyone at this hotel was super nice and attentive. The food options were good as well. If you like to party, this is not the resort for you. There are not a lot of options for that at all. There is a sister property though that does have a nightlife. Overall I had a good time.

Leisure Family

6/10

Pleasant

01 Apr 2025

Stanley

Hotels.com worst experience over the years

I was disappointed that we had to pay more money to upgrade to actually get what we thought we booked on Hoyels.com site. The hotel staff reckon categorisation from hotels.com that they may have used for us is not actually what they booked with them. I paid additional money to ocean blue. Room I originally booked was supposed to have a bedroom and a separate living area but we got an open plan which was not suitable. My worst experience with hotels.com over the years I have used them.

Dinner in ai and a second restaurant which is not the main one was really poor for the two nights.

Staff were friendly and helpful and other amenities were top notch.

Friends_and_family Friends

10/10

Exceptional

03 Mar 2025

Yovan

Amazing staff… very helpful and genuine… everyone was extraordinary and food was out of this world… not easy to cook such a variety of food in that quantity and on daily base… but the chef was very creative and everything tasted good… only staff at the reception was under par… everyone else did a terrific job

Leisure Partner

10/10

Exceptional

31 Dec 2024

Alison

Highly recommend

10/10

Exceptional

28 Dec 2024

Francis

Very nice accommodation, everything in walking distance. Beautiful beach below the restaurant. Food excellent.Had a problem with the air con but was upgraded. Hotel uses European electric sockets, not Tanzanian sockets. Can get adaptors from Reception. But bring European adaptors.

Leisure Partner

10/10

Exceptional

20 Dec 2024

Eleanore

What an incredible holiday! The staff really make this place and are always so friendly and welcoming. We had the most amazing upgrade from the one of the female managers at reception. Thank you so much. This made what was already going to be a wonderful holiday into something unforgettable.
I can not recommend this place more highly! The food variety is great and you can book excursions through a tour provider at the hotel. Everything was seamless and easy to navigate.
Also a very special thank you to Neema who cleaned our room everyday to perfection!

Leisure Partner

10/10

Exceptional

02 Dec 2024

Paul

First off: ALL the staff are incrediblly helpful, friendly, polite and attentive, including reception, restaurant waiters and food servers, pool staff and entertainment, cleaners, gardeners, management and even the guy in the Suntours office. Food and drink: Breakfasts, coffee and breakfast all very good and varied - easily have a different style breakfast every day. Main pool handily sited next to main ginger bar with wide range of alcoholic /non-alcoholic cocktails, beer, wine. Informal swim up option or drinks brought to lounger, as you prefer. Loved the option for afternoon tea /coffee with cakes or sandwiches, in the shade. We loved the buffet lunches and dinners, with choice of where to sit (sun/ cool/ shade/ breeze etc, depending on daily whim) and the ongoing jackdaws vs. bamboo sticks entertainment. The \"happy birthday\" waiting staff harmonies were great. Loved the cool dude on electric piano with his reggae/ zydeco / blues fusion vibes in the main restaurant in the evenings. We managed 3 trips to the Krystal fusion restaurant (excellent, our fave) and one to the steak. The evening entertainment was very good, although we preferred the bands and musicians to the rap/breakdancing. But very varied and aomething for everyone. They even ran the odd game of bingo. The beach, the sea and the views were just wonderful. The beach sellers were not overly intrusive and actually quite friendly. Very easy to get a kayak or paddleboard, etc.

Leisure Partner

10/10

Exceptional

30 Nov 2024

EWA

Great place for vacation

Leisure Partner

10/10

Exceptional

28 Nov 2024

Diana

Absolutely amazing. 5+ stars
Excellent friendly service. You become family. Excellent food, drinks. Spectacular location on breathtaking beach. I will definitely be back and highly recommend!

Self

6/10

Pleasant

21 Nov 2024

Jonathan

Very disappointed that smoking was permitted in all the restaurants inside and out.

Friends_and_family Family

10/10

Exceptional

21 Nov 2024

Ricky

Great stay

Amazing hotel with super welcoming staff. Lots of activity and incredible variety of food. Able to use facilities of other hotel next door but not other way round.

Partner

10/10

Exceptional

20 Nov 2024

Yasumi

Beautiful hotel and wonderful hospitality. We will come back to a Riu hotel for sure on our next vacation. Possibly Caribbean!

Thank you Riu Palace Zanzibar team.

Leisure Partner

10/10

Exceptional

15 Nov 2024

Mohammad Monir

Facilities and layout of the property is excellent.

10/10

Exceptional

11 Nov 2024

Daniel

Great vacation. The upgraded dining options are a must. Try the Romantic Dinner. Highly recommend.

Leisure

10/10

Exceptional

29 Oct 2024

Kevado

Loved the breathtaking views, service, room…The experience was everything to be desired except:

- the vegan options were limited, however, upon request, we were granted. Also, they labelled items as vegan but they were made with milk.

- I didn’t like that the cleaning trolly was parked outside my door for the duration of the stay.

- I also didn’t like that in between the tiles in the infinity swimming pool was mouldy.

Leisure Family

10/10

Exceptional

21 Oct 2024

Elizabeth

Lovely place. Good food and friendly, helpful staff - we even got a word of the day from Fatma. Can highly recommend.

Leisure Family

10/10

Exceptional

19 Oct 2024

Mary

Beautiful

Business_and_leisure Friends

6/10

Pleasant

19 Oct 2024

John

Full board was underwhelming, and trying to get expanded options was near impossible because the app did not allow me to request. Asking the front desk for anything felt like an inconvenience. Beautiful landscape and beach, but you can find that elsewhere.

Leisure Partner

10/10

Exceptional

18 Oct 2024

Lisa

Great hotel and attentions

Leisure Friends

6/10

Pleasant

17 Oct 2024

Michael

I was in room 345 and it smelled like a wet basement. I smelled it when I walked in initially but I decided to let it go and not make a big deal for the workers. I am home now and all of my clothes have this dirty wet smell like a wet basement. ( if you know, you know.) overall the service was good the workers were all friendly and welcoming. Also my balcony door was falling off and I mentioned it up one first entry. Two workers were sent to fix it but it was never fixed. It kept falling off. I wish I had complained because this smell is terrible.

Leisure Friends

10/10

Exceptional

05 Oct 2024

IFEOMA

It was a great experience 👍 food was good alot of variety 😋 staff very friendly loved my stay ❤️ 💕

Leisure Friends

10/10

Exceptional

23 Sep 2024

Verified traveler

The staff are excellent! Hotel is a bit dated but the beach and water are so worth it! Great variety of food. Strongly recommend booking your dinner bookings the minute you check in!

Partner

8/10

Excellent

15 Sep 2024

Barbara

The property is beautiful and the food variety and presentation excellent. Be careful of the room selection, they are limited in number of rooms with double beds.

Leisure Friends

10/10

Exceptional

13 Aug 2024

Jessica

My husband and I enjoyed ourselves celebrating our 5th anniversary here at the Riu Zanzibar. Excellent food, hospitality, and services! If you are traveling to Zanzibar, this is the place to stay. You will not be disappointed!!!

10/10

Exceptional

16 Jul 2024

carmit

Amazing service and good food

The hotel is beautiful and the service is outstanding and caring, smiling and helpful. The food is also great. There were a few small things like the smell in the bathroom and also they provided very basic toiletries, not vanity set, or bathrobes or slippers that I use to get in more basic hotels. Also for some reason there is no blanket just a sheet to cover and I had to ask a few time to bring me something thicker

Partner

10/10

Exceptional

14 Jul 2024

maya

Fantastic holiday

The ambiance, service, food, and even the weather were exceptional!
I want to thank everyone who helped keep my room sparkling clean and cozy, prepared delicious food and drinks, and maintained the unique ambiance at the restaurants, reception, beach, and pools. I also want to thank Veronica, the bartender at the small bar located just after the main swimming pool on the way to the beach.

Friends_and_family Friends

8/10

Excellent

11 Jul 2024

Ori

Staying at Riu Palace hotel

No doubt this is an extraordinary resort, though there were some small issues that spoiled a little bit the perfect experience.
1. There was a plugg in the sink.
2. The mosquito net to the balcony was off track.
3. We were mislead by the reception for the stable which we have booked for riding.
Beside that everything was just perfect

Partner

10/10

Exceptional

09 Jul 2024

Michael

Great 5 Night Stay

The hotel is beautiful, clean, and large. All of the staff are incredibly friendly and helpful. Spa and excursion desk were both great. Only recommendation is booking dinner reservations immediately at check in. They are hard to get and the food is considerably better at sit down restaurants than buffet, which is still good. We’d definitely return on a future visit to Zanzibar!

Partner

8/10

Excellent

08 Jul 2024

Bobby

The restaurants and food were excellent; never had one bad meal experience. Needs to provide more music entertainment and the room furnishings need serious upgrades.

2/10

Poor

30 Jun 2024

keisha

Staff was welcoming upon arrival. The property was very big and limited transportation to get around. I reserved the steak house for the lastnight for dinner and the manager was nasty!!! I told him i was celebrating my birthday and he told me he looked up my reservations and I arrived 6/27 ( my hirthday was 6/25) then stared at me...his attitude made my whole dining experience unbearable.. he even proceeded to stand up and look at me. I never got a happy birthday..the desert was thrown on the plate so i left without even having it.by the time i walked back to the main dining area. The food was finished so i didn't get to eat. The pool staff and bar staff was really nice. I wouldn't return to this facility because its a waste of money..no food available after 9:30pm...the resort gets really dark and no transportation available..no real night entertainment

Leisure Family

10/10

Exceptional

21 Jun 2024

Furhat

Amazing hotel, staff, food, entertainment. Everything was perfect. I would highly recommend.

Leisure Partner

10/10

Exceptional

15 Jun 2024

Edita

I had an exceptional experience at RIU Palace Zanzibar, largely thanks to the outstanding management by Diana.
From the moment I arrived, their warm greeting and attentiveness set the tone for a memorable stay. The hotel itself was immaculate, with beautifully appointed rooms and excellent amenities.
In what truly set this stay apart was the exceptional service provided by the Assistant General Manager, Dijana. Her dedication to ensuring every guest had a remarkable experience was evident in every interaction. Dijana went above and beyond to accommodate my requests. Her genuine care and attention to detail made a significant impact on my overall experience.
In conclusion, my stay at RIU Palace Zanzibar was outstanding in every aspect. The luxurious accommodations, exquisite dining, and superb amenities were all enhanced by the impeccable service, particularly from the Assistant General Manager Dijana, bar staff Yusuf, Rukiya, Rashid, restaurant staff Gabriel, Mohamed, entertainment Roni, ccccc
Their professionalism, warmth, and dedication to excellence ensured that my stay was unforgettable. I highly recommend RIU Palace Zanzibar to anyone seeking a truly exceptional hotel experience.

Edita

Leisure Family

10/10

Exceptional

22 May 2024

Nadia

Such a beautiful place for rest!!!

Leisure Family

10/10

Exceptional

19 May 2024

Lorie

Very nice property.

10/10

Exceptional

03 May 2024

Annalise Sara

Excellent stay! Beautiful property and the friendliest staff! I hope to visit again in the future.

Leisure Friends

4/10

Poor

21 Mar 2024

Martin

Jacuzzi Suite not fit for purpose.

Booked a Jacuzzi Suite. THe Jacuzzi was not usable. Discoloured water and ripped cover with wildlife coming out of it. They offered another room without a Jacuzzi and no view. Was told had to claim back on hotels. com for partial refund but now they say will not do partial refund because they gave a $10 bottle of cheap plonk. Black sunbeds. impossible to lie on without getting burnt with the small beach towels provided. Specialist restaurants are not worth going to in the Jambo next door . Because you only get the 4Star drinks that no-one as ever heard of. Entertainment in the hotel at night is on par with a holiday camp from the 70's. Good points.. Stunning beach and sunsets. Really friendly staff . JUst arrived back and because of the above cancelling booking for Riu we have later in the year.

Partner

8/10

Excellent

03 Mar 2024

Aboobakr

The area leading to the property isnt great. But once you entre the resort, its a different ball game. No complaints about the beach, Staff and restaurants. These were all great.
However, certain things for a 5 star resort just were not upto standard.
-electrics kept going off on our side of the hotel. They kept blaming this on the electricty in zanzibar, but it seemed like a faulty electrics in the hotel. Ive asked for a partial refund for this. But not heard anything.
- not enough buggies around the premises
-no beach bag/in room slippers
-i asked for room decorations/cake for my wifes birthday. Asked twice but nothing was done. Ive never had this issue before. Even with 4/3 stat hotels.

Leisure Partner

8/10

Excellent

24 Feb 2024

Adil

Incredible views, good food options and friendly staff. Some areas for improvement including (1) having better signage - it's a huge site and many people were getting lost (2) improving the buggy service - we requested buggies to collect us and despite calling in advance they were delayed/didn't turn up...

Leisure Friends

10/10

Exceptional

15 Feb 2024

Eduard Florin

This was our first time in a Riu hotel and we loved it very much. The food, staff, room and beach were very good and we had a lovely time. Hopefully, we will be able to come back and enjoy the sun in this small part of heaven.

Leisure Partner

10/10

Exceptional

06 Feb 2024

Taniya

There was a guy name Allen that helped us and he was soooo professional!! He helped make our stay enjoyable.. This is by far one of the best resorts i've ever stayed in.. I'm not a buffet food eater however the buffet food was amazingly good.. Thank you

Leisure Family

10/10

Exceptional

03 Feb 2024

Samantha

We had an amazing stay here. The staff were very friendly and welcoming. We got our room upgraded and it was beautiful. We were also celebrating a birthday while there, and the staff went above and beyond. The beach the gorgeous. Food was amazing everywhere. I would recommend the property to everyone!

Leisure Partner

10/10

Exceptional

05 Dec 2023

NATHALIE

nothing

Leisure Self

10/10

Exceptional

27 Sep 2023

Kay

Beautiful modern room set In beautiful manicured gardens. Staff are so friendly and warm, Zanzibar is a lovely island with plenty of sites to visit

10/10

Exceptional

23 Sep 2023

MARVELL Latress

Everything is top tier, the staff made the whole experience AMAZING!!!!
Rachel, Rashid, Abdul. Jk,Pepo, Remi,Meshack,Mussa,Martha, Anna,Samson,John,Brenda,Amina,Frank,Nestory.,.on and on and on…..thank you from the bottom of my heart-Sukari

Leisure