Name: Hotel Carlton Rioja
Address: Gran Via Del Rey D.Juan Carlos I, 5, LogroÑo, 26002, ES

10/10

Exceptional

18 Jul 2026

Helen

The property is very clean and has great air conditioning. The location is very central.

Partner

10/10

Exceptional

07 Jun 2026

John Matthew

Arriving by car the entrance is hard to spot.

Partner

10/10

Exceptional

03 May 2026

Anne

I did not have breakfast

Friends

6/10

Pleasant

06 Apr 2026

Anthony

Stayed here in December and everything was great.
We tried to book a parking space and told it was first come get the spaces.we were told the parking was full. We were offered another secure parking space locally. We could not get our larger car into the space, it was also not secure.
We finally got into the garage at 5 pm to find it empty.
When leaving the very scruffy man on reception continued to talk to a friend. After waiting several minutes I put down the card and left.
Great hotel location. Staff need help

Friends

6/10

Pleasant

13 Nov 2025

Andrew

Room was clean and staff were courteous but the rooms need updating - not very welcoming - stark with very little decoration etc

Leisure Partner

8/10

Excellent

02 Oct 2025

alan

Fantastic location. Just on the edge of the old town.

Partner

8/10

Excellent

15 Aug 2025

Geoffrey

Well located and clean, although our room fittings were a little dated.

Leisure Family

10/10

Exceptional

10 Aug 2025

Manuel

Bien céntrico, Hotel limpio y tranquilo, buena experiencia!

Leisure

10/10

Exceptional

13 Jul 2025

Andres

The staff was friendly and knowledgeable about where we could go to enjoy the nightlife. They also provided a map and advice about where we could go to enjoy dinner like the locals do.

Leisure Family

8/10

Excellent

05 Jul 2025

Debra

We enjoyed our stay. It was a bit loud but the hotel is on a busy city street. The staff were excellent. We would stay there again.

Business_and_leisure Family

6/10

Pleasant

24 May 2025

Anthony

Rooms were clean and a good size, but lacked electric sockets. Room safe in wardrobe. Reception friendly and helpful.
Rooms have a complete lack of sound proofing. All street noise and internal noise is loud. Do not stay here if you require quiteness to sleep!
Parking (if available) €20/ night.

Leisure Partner

6/10

Pleasant

16 Apr 2025

Anthony

Disappointing - over-hot room to sleep comfortably

We were travellin from the snow to catch a ferry. The hotel advertised air-conditioning but the only available option was heeat - for an already over-heated room. When I checked with reception they said management had made a decision not to offer cooling air-con at that time of the year. They agreed the description was inaccurate. They offered no solution, although said the hotel was very full and other rooms would be warmer . In the end we had to stay in the room (rather than go out for the evening - the whole point of paying a premium to stay somewhere worthwhile) with the room door and window open to reduce the temperature. Therefore cannot talk about location and proximity to attractions!

Nightmare trying to get in in a car, on third trip past front door went past and onto a 6 minute diversion to find the front again, they have to know you're coming and require a parking space - cost €20 - to tell you to pull across a busy pavement to enter a door labelled hotel garage (in Spanish) but not which hotel.
Breakfast was good albeit in Spanish fashion the hot food was just about tepid!
Room facilities as you would expect.
Shower button needed a few attempts to work but then very satisfactory

Partner

10/10

Exceptional

06 Nov 2024

Ileana

Central location near old town. The room was spacious and bright, the bathroom very roomy. Breakfast buffet also good.

Leisure Self

6/10

Pleasant

21 Sep 2024

Simon

The hotel is adequate for a nights stay.
The location is good for the old part of Logrño
The rooms are clean but the noise coming from above, outside inside the hallway, other people’s flushing toilets is really unacceptable.

Friends_and_family Friends

8/10

Excellent

05 Sep 2024

Andreas

Everything was fine. However, only one electric outlet in the room is substandard and needs to be addressed!

Business Self

6/10

Pleasant

15 Jul 2024

Lisa Michelle

Very good location but hotel is very basic no frills.

Leisure Partner

8/10

Excellent

04 Sep 2023

Dolores

Room is clean but hard to find the parking area

Leisure Family

10/10

Exceptional

19 Jul 2023

Jedisan

Great option! Great service! Spotless rooms!

Leisure Friends

6/10

Pleasant

13 May 2023

Alan

Overall a good quality hotel in a great location. Large and clean room, well served by the cleaning staff. However the attitude of the reception staff was at best surly and not the most helpful.

Leisure Partner

10/10

Exceptional

11 Apr 2023

Francisco

Good location, clean and confy

Leisure Family

10/10

Exceptional

12 Dec 2022

Juan C

The hotel was really nice, big and clean room, confortable bed. The location is very convenient and staff very friendly.

Self

8/10

Excellent

12 Apr 2022

Gabriel

No air conditioning available

10/10

Exceptional

23 Sep 2021

Jerome

Great price ratio in the area

A great choice in the area, price quality is good. Breakfast is simple but enough. For business i will definitely come back.

Parking can be very tricky as they have no parking and the parkings from 9am are paid.

Business

10/10

Exceptional

28 Sep 2019

Luis

Excellent place

Excellent place

8/10

Excellent

10 Aug 2019

Verified traveler

Great location in the heart of everything with quick access to a lot of great shopping and restaurants.

Leisure Partner

10/10

Exceptional

30 Jul 2019

Ronald

One worth visiting

It was well worth the trip, very interesting place with lots to do. The hotel was very clean and tidy as they say.

Partner

10/10

Exceptional

29 Jul 2019

Sandra

Only downside was parking but there is a public lot nearby

8/10

Excellent

02 Jul 2019

Verified traveler

Not a four star hotel, but good location, good breakfast, very clean, parking available, staff was helpful.

Friends_and_family Partner

8/10

Excellent

02 Jun 2019

Verified traveler

Good stay.

Our stay at Mercure Carlton Rioja was okay. The air-conditioner was not working the first day/night. It was VERY uncomfortable! We had to open and keep the windows open the whole night just to try to stay comfortable. They fixed it the following day so the other 2 nights/days we stayed there were fine. Hotel needs some updating especially the reception area and the hallways.

Hotel is centrally located. Everything was within walking distance.

Partner

10/10

Exceptional

08 May 2019

Larry

Sara @ Laronga

We had a comfortable stay and friendly service at this hotel.

10/10

Exceptional

29 Mar 2019

Ariel

Great spot, close to great eats

Great hotel, great location, super friendly and helpful staff. The best street to grab tapas is a short walk away

8/10

Excellent

22 Oct 2018

Chuan

Excellent location

Very nice hotel, convenient to restaurants and shopping. The parking ramp is pretty tight and you have to be very careful driving down or up the ramp otherwise you will scrape the sides of your car.

Family

8/10

Excellent

16 Oct 2018

Fan Kwong David

Very friendly staff and good location

Partner

8/10

Excellent

17 Sep 2018

Verified traveler

Logroño stay

Great location, nice restaurant.

Friends

10/10

Exceptional

03 Jul 2018

Bev

Good hotel great location

Good hotel, great location, for access to the OLD town. Fantastic staff, good aircon, great breakfast.

Family

10/10

Exceptional

09 Jun 2018

Peter

Superb service from a nice hotel

I’m not crazy about cities but we had a great time here. The hotel was exceptional, especially the service. Car parking wouldn’t be easy if you couldn’t get into their underground car park but we got in with a Mercedes Vito (and 21 point turns!). Hire some bikes and zoom around - well worth it.

Friends

10/10

Exceptional

25 Apr 2018

kay

Good location

Good location hotel was clean and comfortable. The only problem was they had the heater on all night and there is no way of controlling the temperature from the room. We opened the window but still was very warm.

10/10

Exceptional

15 Apr 2018

Richard

Great hotel in center of city

This hotel has everything a traveler needs at Very good value. Staff was extremely pleasant.

8/10

Excellent

01 Apr 2018

Gershon

Decent

Location was good - walking distance to the restaurant. Parking is limited - we had to park about 150metres away but it was easy to locate and costs €12 for 24 hours. Breakfast was very average. But room was decent.

Partner

8/10

Excellent

17 Jan 2018

Ryan

Busy area, little parking, close to sites.

The worst part of this hotel was finding a parking spot. I circled around for 20 minutes before parking 3/4 mile away. Once you are there it is fine. It is a 5 minute walk to the main attractions of the city. Hotel is clean and staff friendly.

8/10

Excellent

08 Sep 2017

Robinson

Comfortable upscale stay on the Camino

We're walking the Camino de Santiago and stayed at the Carlton Rioja for one night. It's just a couple of hundred metres off the Camino and not difficult to find. The location is quite close to the historic area where small bars and cafes abound.

Our double room was quite large and well appointed. It was so nice to have a bathtub (shower combo) for a long soak. The room had blackout curtains so it was dark for sleeping although we didn't find the twin beds very comfortable. Our window looked out to a cement wall.

The front desk staff was slow to check us in - a female staff was busy with other guests and a male staff member was preoccupied with busy work until the female staff member directed us to him after we'd been standing waiting for 5 minutes. Later, the female front desk staff member was helpful in arranging a luggage pick-up with an outside agency.

Overall it is a very modern and spacious hotel in a good location. It was a nice change from most of the other accommodations we've had on the Camino. We would recommend the Carlton Rioja to other travellers.

Partner

6/10

Pleasant

13 Dec 2016

Verified traveler

Dated Hotel

This hotel seems to have had better days. Well located, very clean, great friendly staff.
No safe lock boxes in room. Small twin beds joined together.

10/10

Exceptional

23 Nov 2016

Verified traveler

Great Local Hotel

This location was convenient for our trip as it was close to the old city as well as to our daughter's apartment.

Partner

10/10

Exceptional

24 Sep 2016

Jen

Great location

It was close to everything going on during the San Mateo festival. Clean room and sheets, at a good price.

8/10

Excellent

09 Feb 2016

Verified traveler

Touring with a dog

Staff were friendly, they allowed us to move room as someone had been smoking in it and were patient at explaining all the hotel facilities and the surrounding location.

10/10

Exceptional

08 Dec 2015

Wayne

Excellent Place to Rest

While waking the Camino we needed a place to rest from injuries fro a couple of days. This was perfect.

Family

8/10

Excellent

01 Oct 2015

Verified traveler

Wine Festival

Five of us visited for the San mateo festival in Logrono - excellent
Would like tea/coffee making in the room

Family

10/10

Exceptional

06 Jun 2015

Verified traveler

Great neighborhood for wine and tapas

Very nice spot--clean and quiet, and perfect for walking to Calle Laurel for tapas. There was even parking!

Family

6/10

Pleasant

09 Apr 2015

Verified traveler

Ok but thin walls

Cleanliness, location, staff, facilities all good but couldn't get a good nights sleep because we could hear the sound of toilet flushing, water running in adjacent room and loud foot steps very clearly.

8/10

Excellent

20 Sep 2014

Teddy

Great location, helpful reception staff

We had to ask to change our first room as as soon as we arrived due to rather unpleasant odours ! We looked at several others and had no problem changing to another room.
Our main purpose in visiting Logrono was to visit the local bodegas, some of which we pre-booked and others not. Dionysius on reception was very helpful in making suggestions, advising on buses, calling us taxis and booking other visits for us. My wife speaks Espanyol and I think we may have been struggling with English only.
The hotel was functionally OK but is probably due a bit of a make-over decor-wise. No safe in the room - we were advised that we could have a key to an allocated safe in a room near reception which could only be opened with our key and simultaneously by someone with reception and his own key. Not very practical !!
Buffet breakfast was good, with lots of variety and fresh fruit.

8/10

Excellent

23 Nov 2013

Tom

Good overall

Clean and modern hotel along Gran Via in Logrono. Beds weren't the most comfortable hotel beds I've slept in, but not bad. Temperature control in room didn't seem to work, and room seemed stuffy at times. Fortunately, the window could be opened for cooler fresh air.

Family

8/10

Excellent

12 Oct 2013

ed

good location

good location --good rates
breakfast plan was very good value

Partner

8/10

Excellent

23 Jul 2013

Carlos Y.

Perfect location

Nice room, everything was ok . Location is great

10/10

Exceptional

28 Jan 2013

Carolyn

Great Hotel for a short break or longer!!

This is my second visit!! I stayed in August on my way home and enjoyed my stay so I decided to stay this time. The hotel is superb the staff are very helpful nothing is too much trouble. The rooms are modern clean with products and mini bar with reasonable drinks. It is in a perfect position for visiting the square and wine bars and restaurants.

10/10

Exceptional

12 Sep 2012

aitch

2 Day Getaway

Conveniently situated, only a few minutes walk to the cathedral and restaurants. We parked in the hotel carpark as it would have been impossible to find street parking close by. Had breakfast at the bar next door, very convenient and very good value.

Family

10/10

Exceptional

18 Jul 2026

Teodora

J'aime beaucoup cet hôtel. Bien tenu et personnel très sympa

Self

10/10

Exceptional

05 Jul 2026

MPaz

Hemos estado muy cómodos!!!

Friends_and_family Family

10/10

Exceptional

01 Jul 2026

Carlos Alberto

Excelente ubicación, personal muy agradable , cuarto amplio

10/10

Exceptional

21 Jun 2026

Guenter

Sehr gute Lage, Parkhaus und gemütlichen Frühstücksraum

Partner

6/10

Pleasant

13 May 2026

Francisco Javier

desayuno escaso para un hotel de 4 estrellas

Self

8/10

Excellent

08 Apr 2026

Maria luisa

Hotel muy bien ,situacion perfecta ,aparcamiento dr pago ,pero comunica con el hotel

Partner

10/10

Exceptional

07 Apr 2026

Nuno

N\A

10/10

Exceptional

02 Apr 2026

Silvia

Perfect

Friends_and_family Family

10/10

Exceptional

12 Mar 2026

Germán

Sitio muy acogedor, el personal increible, el bufet de 10, sin duda repetiré

8/10

Excellent

09 Mar 2026

ALBANO J

O problema é só a banheira que não oferece segurança, pois não tem barras de segurança

8/10

Excellent

30 Nov 2025

Jose Maria

situacion

Partner

8/10

Excellent

30 Aug 2025

Cristina

Hotel muy céntrico. La habitación junior suite es estupenda para 4 adultos. El baño es muy grande y el personal de recepción es muy amable y educado. El desayuno esta bien. Nos gustó mucho la estancia.

Friends_and_family Family

10/10

Exceptional

18 Aug 2025

Nozomi

Reasonable the quality

10/10

Exceptional

20 Jun 2025

Sergio

Muy bien muy amables muy limpio y comodo

Partner

8/10

Excellent

06 Jun 2025

ROBERTA

Ótima

Partner

8/10

Excellent

02 Mar 2025

Alfredo

Se le notan los años…

Leisure Partner

6/10

Pleasant

14 Feb 2025

Verified traveler

Aceptable.

La ubicación es excelente, muy céntrica y cerca de los principales sitios de interés.
El personal amable y atento.
El \"pero\" está en que el hotel está anticuado; al menos la habitación en la que me alojé era muy antigua, aunque las camas muy cómodas.
Hay partes del hotel que están renovadas y más modernas, pero en general y lavado de cara le vendría bien.
En cualquier caso está bien para pasar un fin de semana.

Friends_and_family Friends

10/10

Exceptional

02 Feb 2025

Maria Jose

Recomendable, trato amable, limpio, buena ubicación.

Leisure Friends

10/10

Exceptional

27 Oct 2024

Ana

Muy buena experiencia

Hotel en muy buena ubicación. Habitación limpia. Camas muy cómodas. Temperatura confortable.

Friends_and_family Family

10/10

Exceptional

14 Sep 2024

VICTOR JOSE

Ennel centro de todo

Comodidad

Partner

10/10

Exceptional

21 Aug 2024

JOSE ANTONIO LLANAS

Estupendo hotel.

8/10

Excellent

16 Jun 2024

Jose Maria

Muy centrico

Partner

10/10

Exceptional

29 May 2024

Montserrat

Excelente

10/10

Exceptional

25 May 2024

João Cesar

Ótimo café da manhã

Hotel mais antigo, porém, muito bem cuidado. Atendimento impecável. Limpeza em todos os setores. Bem localizado, próximo aos principais pontos de interesse. Roupas de cama e banho de boa qualidade. Café da manhã delicioso, com variedades de pães, sucos e frutas, o ovo mexido simplesmente maravilhoso, os funcionários não deixavam nada faltar. Foi umab estadia ttomamos bem agradável.

Partner

6/10

Pleasant

19 Apr 2024

Klas

För att vara ett 4-stjärnigt och ganska dyrt så var det inte så märkvärdigt .

Partner

10/10

Exceptional

03 Apr 2024

albert

Calidad precio MUY bien

Ubicación también. Habitación correcta pero para dormir sobra.

Friends_and_family Friends

8/10

Excellent

28 Mar 2024

Roberto

Todo bien

Leisure Family

8/10

Excellent

03 Feb 2024

Constantino

Todo muy bien, unicamente la habitacion era hacia un patio interior estrecho y por lo tanto un poco oscura, el resto todo excelente

Business_and_leisure Partner

8/10

Excellent

22 Jan 2024

Oscar

Personal sin.minimo de respeto.
La chica desagradable y el señor no supo indicarnos donde se encotraba el casino (a 100 metros) no se sabe si por desconocimiento o lo que es peor de mala fé.
Barrera arquitectonica de escaleras para subir las maletas, además de haberse cerrada la segunda puerta de acceso. Parking cercano eso sí, pero de dificil acceso para un coche grande de largo, habia que hacer numerosas maniobras para aparcar

8/10

Excellent

27 Oct 2023

JOSÉ RAFAAEL

Gg

Leisure Friends

10/10

Exceptional

09 Sep 2023

Kazuhiro

This hotel may be recomendable for anyone who should visit Logroño.

Business_and_leisure Self

8/10

Excellent

30 Aug 2023

Ángel Luis

Excelente el personal. La habitación muy bien. Cama espaciosa y cómoda, fenomenal, aunque no me adapté del todo a la almohada. Baño, ducha sin bañera, bien.
Desayuno excelente.
El punto débil, los ascensores, lentos y moviéndose mucho, generando cierta inseguridad

Leisure Self

10/10

Exceptional

12 Aug 2023

Daniel

Excelente Hotel en todos los aspectos.

Family

6/10

Pleasant

19 Jun 2023

Olivier

Loin des standards Mercure

Chambre spacieuse mais datée, insonorisation vers le couloir inexistante et porte d’entrée laissant passer la lumière du couloir.
P Dej avec l’assortiment d’un 2 étoiles.

Business

8/10

Excellent

03 May 2023

Juan Carlos

Correcto

Todo correcto. Bien situado.
El buffet del desayuno muy normalito.

Partner

10/10

Exceptional

12 Apr 2023

CARME JORDA I

---

Leisure Family

8/10

Excellent

07 Apr 2023

IZASKUN

Esta muy bien situado, en plena Gran Via, muy cerca de todo.
Necesita una reforma

Leisure Friends

8/10

Excellent

04 Apr 2023

Javier

Necesita una puesta a punto, parking y un desayuno un poco más elaborado

Family

10/10

Exceptional

16 Feb 2023

LOURDES

Cómodo y acogedor hotel muy bien ubicado

Hotel muy agradable, excelentemente ubicado, tanto para acceder al casco antiguo como a la parte nueva y comercial de la ciudad. Personal muy amable, con un trato personalizado. Sin duda volveremos en nuestra próxima visita a Logroño

Friends_and_family Family

6/10

Pleasant

27 Jan 2023

Jose Vte

Hace falta parking

Business

8/10

Excellent

14 Dec 2022

José Luis

Pobre servicio de habitaciones