Tre-Ysgawen Hall, Country House Hotel & SPA

100 reviews shown

10/10

Exceptional

07 Feb 2026

Kevin

Nice place, beautiful old hall, clean rooms and nice breakfast.
Would stay again.

Partner

6/10

Pleasant

25 Jan 2026

Tina

Its such a shame. A Beautiful mansion house that clearly needs some tlc and money spending on it. The building, grounds and amount of staffing needs addressing urgently!
Dirty bed, bathroom & carpets are not acceptable.

Partner

10/10

Exceptional

06 Oct 2025

Glenys

Wondrous gardens. Lovely room and verandah. Staff welcoming…good restaurant and chill spaces. We will try the spa next.

10/10

Exceptional

03 Oct 2025

kim

Lovely relaxing spa would benefit from some relaxing piped music, room was spacious comfy big bed and quiet no noise from other residents could be heard. Evening meal \"curry night\" was excellent value and breakfast was cooked fresh to order would highly recommend.

Leisure Partner

10/10

Exceptional

29 Sep 2025

Steven

Stayed here for a treat for our 20th wedding anniversary. Building is very interesting and the stay was great. Food in the restaurant was good (but be warned - the chef obviously likes his chillies judging by my Arrabiata and my wife's King Prawns!)
The pool/spa was great - everything you would want and very clean.
Would recommend for a relaxing break - go on treat yourself or someone you love.

Partner

10/10

Exceptional

16 Sep 2025

Roger

The room was clean and comfortable. The pool and spa were good but sadly the steam room wasn't working during our 2 day stay but this wasn't a problem. The hotel fully met our expectations and we had a lovely break.

Leisure Partner

8/10

Excellent

16 Sep 2025

June

The spa was good, the room was quiet, the staff were very pleasant, a special mention for the waitress from stockton heath warrington who was so friendly. Outside grounds were lovely. I would recommend this hotel, maybe a bit more variation on the evening meal menu

Leisure Partner

10/10

Exceptional

28 Aug 2025

Fiona

All members of staff were friendly and extremely helpful. The accommodation and facilities were in a very good condition though our room was in need of upgrading to match that of other rooms. Would have liked to have seen a working safe and a fridge in the room. Spa facilities were excellent as were the dining options with no shortage of food on offer.We had a three night stay and would have gladly stayed longer had we been able to. Will definitely return and recommend this establishment for those seeking a peaceful and relaxing break.

Leisure Partner

4/10

Poor

23 Aug 2025

sean

The hotel is beautiful but it’s evident that it’s being run on a low budget. The spa facilities are great. The communal areas such as the toilets were filthy. Staff rarely offered a greeting. The check-in process was terrible and set the tone for the rest of the stay. The breakfast experience was positive with friendly staff. The hotel has potential to be a gem but poor staff and lack of cleanliness in areas really let it down

Leisure Family_with_children

10/10

Exceptional

29 Jul 2025

Stephen

Excellent place

Lovely food, great staff and good location.

Self

8/10

Excellent

04 Jul 2025

Verified traveler

Lovely hotel on beautiful grounds with excellent swimming pool and gym

Partner

8/10

Excellent

18 Jun 2025

Helen

Large spacious room, close to bar & spa. Pool & facilities clean, lovely experience

Friends_and_family Family

10/10

Exceptional

17 Jun 2025

Timothy

Totally different premises to when we stayed in 2022. So glad a buyer was found for the premises. Just hope our late departure from our room each day didn't interfere with S4C's production plans.

Partner

8/10

Excellent

16 Jun 2025

brian

All was good

Leisure Partner

10/10

Exceptional

12 Jun 2025

Daniel

Great staff.

8/10

Excellent

01 Jun 2025

John

Lovely hotel, not far from Anglesey Race track. Some rooms could use some TLC. Service was lightly poor as everything I wanted on the Menu was sold out. Swimming pool was cold, but hot tub was relaxing. Was able to order a early breakfast.

Friends_and_family Friends

6/10

Pleasant

31 May 2025

Ben

This hotel is a beautiful old building in a lovely rural setting with some great original features.

However we were somewhat disappointed with the cleanliness of this hotel.

It is clear they are going through a slow renovation process, with a clear difference in quality between areas.

This hotel is a beautiful old building in a lovely rural setting with some great original features.

But sadly on arrival our room was not to the cleanliness we’d expect for a 4 star hotel at £150 a night. Dirt on the mirrors, mould throughout the shower, broken toilet seat and hairs all left in the bathroom. We requested a room change due to the state of the rooms cleanliness and sadly no options were available, but more disappointingly no one came to rectify this issue that day or any further days of our 4 night stay. The room was not cleaned at all during our stay, just a daily top up of tea/coffee.

Issues with cleanliness and attention to detail is sadly the fact for the rest of the hotel with the spa feeling tired and outdated and again dirty, glasses lipstick stained and abandoned communal rooms dusty with rubbish left lying around.

However the staff throughout were lovely and helpful and the breakfast had a good variety of options and catered to the individual needs.

With some improved attention to detail, updating and higher standards of cleaning this has the potential to be a wonderful stay but sadly due to the issues it was not worth the price.

Partner

10/10

Exceptional

23 May 2025

Nicholas

Excellent old country house hotel.

A nice peaceful rural setting. Lovely old building with many facilities. welcoming and friendly staff. Spacious comfortable room.....clean and well equipped. Good dinner and excellent breakfast.

Partner

4/10

Poor

20 May 2025

Rebecca

Very disappointing

When entering the room we were allocated, I noticed that the carpet hadn't been hoovered properly and the floor and skirting boards behind the sink and toilet were dirty. There were no bathrobes or toiletries in the bathroom and there was water on the floor, which turned out to be a leak coming from under the toilet basin. We were told that they would get someone to fix it asap, but nobody arrived during the period of our stay. Apart from the first day we arrived, the Clock Tower Wine bar & Cafe was closed. No staff available and apparently no chef, so we could only get something to eat in the Italian restaurant for lunch and for our evening meal. The food was average. Glasses were not collected or tables wiped in the library from Saturday night for the rest of our stay. There was also a large stain on the floor outside the library which wasn't cleaned until Tuesday morning. There was no receptionist on duty after Saturday and there didn't appear to be anyone in charge of what appeared to be quite young staff, so nobody to discuss our concerns with. For a 4* hotel my husband and I were very disappointed. It was not what we expected.

Partner

8/10

Excellent

01 May 2025

Allan

Only complaint was the lack of choice in the dining room. Italian only good for one night.

Partner

8/10

Excellent

18 Apr 2025

Barbara

Nice enough place but too isolated for our taste. Prefer a bit more going on in the vicinity but my fault for not researching it.

Partner

8/10

Excellent

16 Apr 2025

Rakesh

Reasonable place in Anglesey area.
Good things - Good property and helpful staff all around. Food was nice.
Needs improvement - No drinking water bottle in the room and had to be reminded. Kettle was dirty with scaling and had to get replaced. The replacement kettle was fine.

Leisure Family_with_children

6/10

Pleasant

01 Apr 2025

Verified traveler

Couple's stay

Lovely quiet location. Nice grounds. Hotel reception deserted could have done with sign saying we needed to check in at spa reception. Staff were very pleasant especially lady at check in. Room spacious but needed attention. Curtains falling off the rail, wallpaper around window mouldy, mould around shower screen, dirty bathroom floor. Room too hot as we were unable to turn down the bathroom radiator which was very hot. Stain on mattress protector, carpet needed a better vacuum around the edges. 6 bedside lights but we only managed to turn on 1! Nothing major to complain about just needs more care. Breakfast was OK, no vegan bacon available either day, poached eggs undercooked on day 1 overcooked on day 2.
Shame because it could be great. I have photos but app won't let me upload.

Partner

2/10

Poor

06 Mar 2025

Roy

Simply Abysmal

As soon as we were settled into our room a strange noise was noticeable. At that stage didn’t know if it came from noisy plumbing or something else but reported it immediately. Was told someone would be alerted. Retired to bed later and became apparent noise came from an adjoining room, either loud conversation or tv? Expected it to be turned off before midnight. It wasn’t and continued beyond 2am. Tried to call reception but bedside phone not working. Knocked on wall and on door of adjoining room but no answer and tv still blaring away. Walked down to reception (a considerable distance) nobody there, just a contract number. Nobody answered but I left a message. Returned to room, tv noise still unbearable. Returned to reception and found the key to the adjoining room. Knocked, no answer so I entered to find the room empty, bed made up and tv left on! Staff who had prepared the room thoughtlessly had left the tv on and locked up the room! We didn’t manage to get any sleep until 4.30am. Abysmal, thoughtless service. Failure to act on a reported noise problem, impossible to contact anyone in authority. Reported the story the next morning. No apology, nothing but given an email address to contact the management. Three email attempts, no reply. Hotels.com failed to comprehend the problem (eventually thinking it was a booking cancellation issue and offered £15 one key credit!) and multiple chat and emails handled by numerous people. Dreadful!

Partner

10/10

Exceptional

23 Feb 2025

Ian

Most luxurious stay on Anglesey

Amazing place to stay. All newly refurbished rooms, restaurants and bars. Spa is well equipped with large gym, good size pool, steam and sauna rooms and more.

Partner

6/10

Pleasant

18 Feb 2025

Peter

We were initially attracted by the pool and spa, and booked a massage for my wife's birthday - facilities here are excellent, though the jacuzzi was unavailable. The Hall generally has an air of the shabby-genteel. The bedrooms are tired, and the occasional frayed carpet or faded décor on stairs and in hallways are to be seen. Most staff are friendly and helpful, albeit somewhat disorganised. However one female breakfast staff offered no help or information, and seemed to communicate in grunts. The breakfast itself was average, but the steak I ate for dinner was the best I can remember. So, mixed impressions. We would stay there again - the building and grounds have a distinct charm. Some attention to décor and further staff training to produce consistency of service would be helpful.

Leisure Partner

10/10

Exceptional

19 Jan 2025

Stella

Lovely hotel, some rooms are excellent and exceeded expectations, spa facilities, main hall, library, bar and restaurant are beautifully renovated, and we were allocated room no.17, sympathetically decorated in keeping with the character of the Hall, the bathroom was very modern and clean. Spa was great, pool sauna, steam room very nice too. We had an issue with the TV and staff did all they could to fix the problem, even brought in another TV and we could use apps more easily. The restaurant food was very good, really enjoyed our meal. Overall Staff very accommodating and friendly which added to a lovely relaxing weekend.

Leisure Partner

10/10

Exceptional

19 Jan 2025

Sharleen

Lovely place to stay.

Leisure Partner

10/10

Exceptional

23 Dec 2024

elizabeth

Wonderful stay

A wonderful stay in a fabulous hotel .The room was comfy , clean and well designed
The spa was excellent , a really lovely pool
And our meals were delicious .Staff were friendly and efficient

Partner

10/10

Exceptional

05 Nov 2024

Jane

The staff were absolutely great. A pity it was only a one night stay. Everything was clean.

Self

6/10

Pleasant

29 Sep 2024

Shauna

Staff were welcoming - rooms were dated and abit tatty - the heating wasn't great in the room .

Bed was comfy though.

Bathroom had a bath which was standard size and shower was very slippy.

Friends_and_family Friends

8/10

Excellent

09 Sep 2024

Ruhi

Overall very good. Evening meal quite pricey but breakfast rate very reasonable. Lovely swimming pool

Leisure Family_with_children

10/10

Exceptional

09 Sep 2024

Peter

Lovely old building staff friendly and swimming just the right temperature

Partner

10/10

Exceptional

17 Aug 2024

naomi

The location was amazing. The facilities were great. I think you’re under new management so the staff was a little bit disorganized, but everybody was very friendly.

Leisure Family

10/10

Exceptional

13 Aug 2024

Paul

Loved it

Lovely place albeit looking tired and worn in places but there are signs of improvements being done so hopefully this should change.

Highlight was the food, both breakfast and evening meal, which was excellent

4/10

Poor

13 Jul 2024

Sophie

Very mixed - behind the grand appearance there are some real blind spots. Excellent spa, but a very well equipped weights room was only discovered by chance as the sign outside said “Lecture Suite 2”!! Pool nice but overheated. Food not consistent with a 4* establishment - who wants cheap sliced bread for toast in the morning! Our chips one evening were soggy. Many very young staff - under 18 - don’t have experience of customer service. Some days our room was well serviced and cleaned - other days not so. Request for a twin room wasn’t accommodated when we arrived. Reception staff knock off about 9pm so you have to ring a mobile number if you need anything. Mobile reception non-existent and WiFi kept dropping out in our room. Ripped curtain lining. Stained lampshade. Very heavy duvet - in July - we cooked! Absolutely no atmosphere or vibe - the place felt neglected. Has won many awards in the past - but not so recently. Feels like it’s on the slide, or trying to recover. Needs a deep clean. Has masses of potential as it’s a lovely location.

Leisure Family

8/10

Excellent

25 Jun 2024

Mark

Beautiful Georgian(?) mansion house with a great pool and gym. Excellent staff, good food, gorgeous gardens.

Leisure Partner

10/10

Exceptional

23 Jun 2024

John

The hotel and the staff were absolutely brilliant

6/10

Pleasant

28 May 2024

Tim

Attention to detail missing somewhat

Friendly staff who I feel are let down by a lack of investment in the building, infrastructure and facilities. Crockery was clean in the room or at breakfast. Our room whilst on first look seemed fine was grubby with crumbs and dust in the tea tray. It had been prepared for our stay, just not very well.

Partner

10/10

Exceptional

16 May 2024

Douglas

Grand old country manor house. Good spa facilities.

10/10

Exceptional

11 May 2024

Andrew

Lovely looking hotel m, a bit tired in places .
Freindly helpful staff especially the reception staff . Had a lovely massage and enjoyed pool sauna , food really nice and would recommend the hotel overall good stay .

Partner

10/10

Exceptional

24 Apr 2024

Mark

Beutiful location

Fantastic hotel. Staff were very friendly and helpful with any queries. Will be going back again in the future

Partner

6/10

Pleasant

04 Apr 2024

Michael

Dirty and a little tired

Our room was not very clean (thick dust anywhere you moved something and on the bin in the bathroom) and felt quite tired. In addition to this the radiator was stuck on and they could not resolve the issue as there was no maintenance person available. We could not swap rooms either and it was suggested to keep the window open. Unfortunately the window opened out near some sort of extractor and was extremely noisy early in the morning.
The front desk was hard to get hold of after 9pm and the phone number for it was not answered.

Positives were that the room was a good size and the bathroom was a good size.

Friends_and_family Friends

6/10

Pleasant

18 Mar 2024

Katie

I expected more from this property. When we arrived the main reception was cordoned off without any signs until you reach the doors so we had to go around the building in the pouring rain to find the spa reception, they could have signed it earlier pointing to go to the spa reception to save you some time. Upon leaving we had realised we completely missed out the fancy rooms near the recption due to that part being closed, I think I would have really enjoyed those rooms. The reception staff were lovely and helpful, couldn't fault them at all. We were taken to our room, which felt special but the wardrobe hadn't been cleaned out as we had old socks in there from past guests I presume. When we went to the spa there were a few dead flies and a dead spider on the floor around the pool and facilities were the same as a spa I go to at home but this one costs three times more. Heated floor in the changing room was a nice addition though. When we went to have food at The Clock Tower restaurant, the staff were awful, they were forgetting everything we had asked for: to clean my placemat as it had something sticky on it, our drinks, sauce we had asked for with the meal. I'm not sure of the work ethic but something wasn't working there and you'd think the standard would be high with service at a restaurant in a 4 star hotel. Otherwise the food was absolutely delicious. Luckily, the staff at breakfast were much better and could prioritise the guests. Breakfast was lovely, a nice spread!

Leisure Partner

8/10

Excellent

05 Mar 2024

GILLIAN

Being refurbished.

Having stayed here some years ago we were disappointed with our room and there only being a temp restuarant.....I have to say the hotel is under refurb and what they had done was lovely ie corridors and main reception hall...our room ..no 8...was very large but had seen better days..ie paper peeling in places and thick dust could be seen on the swags on the curtains..albeit it very high up....bed nice and large..clean and very comfortable.
Bathroom again very large and was nice..think it had been refurbished..
No bottled water just a filled bottle and only 1 small biscuit between two of us.
Staff saved the day by being so helpful and pleasant ..they could not do enough for you..we did not complain or anything during our stay...they were just very good especially the lady on reception, the lady who showed us to our room and served breakfast..who had been there 18 years and the two young ladies in the restuarant and bar who were under a lot of pressures as the place was full and the wait times for food were quite long ie we waited about half an hour for our dessert..not their fault as they were doing the bar and serving.
Swimming pool was big...very cold but had a nice swim and jacuzzi...
I think once the rooms are refurbished and the lovely restuarant that used to be there reopens it will be a lovely place to stay again.
Overall despite disappointing room we did have a pleasant stay as staff were so good.

Partner

8/10

Excellent

22 Feb 2024

STUART

Really good stay over in NW Wales.

Good hotel. Friendly staff took the time to enquire about our stay, room, dinner, etc. Plenty of parking, spacious rooms, comfy bed. Dinner and breakfast were really good with a good selection of wines, beers and spirits. The only issue was the indoor pool temperature was too cold. My wife and I, and other guests we talked to in the pool thought it should be warmer. Other than that we had a good stay over. I'd stay again if I was in that area.

Partner

8/10

Excellent

23 Jan 2024

John

Lovely, peaceful retreat at this luxurious old country house, conjuring up the grandeur of a bygone age. The staff were delightful, and some of the facilities were excellent. We’ll be back when the restoration work is complete.

Leisure Partner

10/10

Exceptional

17 Jan 2024

Ysgawen Business Trip

Lovely building. Food really good. When business fully re-opened it will be a great place.
Staff all very good and helpful.

Business

10/10

Exceptional

28 Nov 2023

Allan

Quiet, clean room and friendly staff. Price reasonable. Very relaxing.

Leisure

10/10

Exceptional

11 Nov 2023

Cristakis

Bad luck conspired against us, staff were helpful

Lovely room, lovely spa. We had an issue with a noisy snoring neighbour and were moved rooms at 11.30. The replacement room was chilly (heating wasnt on in that room it seems in the day) and not as nice - and the bath water wasnt more than lukewarm until 6 am, but the staff were helpful and apologetic. We managed a few hours sleep but it did unfortunately take the shine off the birthday celebration. Breakfast was great, i would return but probably in warmer weather.

Partner

10/10

Exceptional

29 Oct 2023

Michael

Enjoyable stay with very helpful staff.

6/10

Pleasant

22 Oct 2023

Peter

Most of our stay was very good; pleasant and helpful staff etc. BUT our plane was delayed and we would not arrive until after midnight. We called to advise of this and were told there would be a telephone number on the front door to call for access. We did (at around 1:20 a.m.) call 8 times and no answer. Ended up having to drive 15 miles to find another hotel that had night staff. When we went back the next day the front office staff were very apologetic and went out of their way to make us welcome and paid for our other hotel stay. The issue is after missed connections and a transatlantic flight and a 2 1/2 hour drive in the rain we were very tired! Not good.

Leisure Partner

10/10

Exceptional

10 Oct 2023

paul

Lovely place

Business Partner

10/10

Exceptional

12 Sep 2023

alan

Great hotel lovely spa

Partner

6/10

Pleasant

06 Sep 2023

Patricia

This is an old Victorian Hotel which has seen much better days. The bedrooms and public rooms are very tired and faded and need total renovation. However our stay was redeemed by a lovely pool and a good meal in the bar. Also the staff were friendly and very efficient.

Leisure Partner

10/10

Exceptional

29 Aug 2023

Ashleigh

We enjoyed our stay here. Lovely, friendly staff, spa facilities were nice and clean. Food from the restaurant within the hotel was delicious, the lamb tikka masala curry was amazing 😍

Leisure Partner

10/10

Exceptional

20 Aug 2023

Paul

A wonderful relaxing place to stay on the beautiful island of Anglesey. The team were very friendly and the room and spa was great. Only downside is the evening menu which caters for one cuisine that not everyone may like.

Leisure Partner

10/10

Exceptional

30 Jun 2023

Donald

Fantastic swimming pool
Very quiet

Leisure Partner

8/10

Excellent

19 Jun 2023

GODFREY

Lovely place

Lovely hotel and gardens if a little off the beaten track.

Partner

10/10

Exceptional

15 Jun 2023

Eugene

Wonderful holiday stay.

Our stay at the hotel was excellent. Staff was friendly and helpful.

Partner

10/10

Exceptional

18 Nov 2022

Ondre

There's true magic here! The most incredible, memorable experience with magic both inside and outside in the beautiful gardens and grounds. The staff was so kind and went above and beyond to make each moment special for us, we were so amazed and grateful. The rooms were so well kept and peaceful, the best sleep we had in the whole two week trip. The spa and pool was phenomenal, and Thomas the masseuse was incredible and really helped us relax - highly recommend a massage with him! We would, and will, stay here again the first chance we get! Thank you for the kindness, the magic, the beauty, the rejuvenation, and the special memories!

Business_and_leisure

10/10

Exceptional

26 Oct 2022

Ghulam

Beautiful place

Very friendly and helpful staff.
Pool was very warm.
Lovely spa facilities.
Beautiful woodland walk, and we saw a red squirrel.
Breakfast menu looked minimal, but when a request was made off the menu they were more than accommodating.
It’s a shame we couldn’t look around the main house - this was shut to the public, unsure why.

Partner

10/10

Exceptional

16 Oct 2022

Becky

Beautiful tranquil hotel on the most beautiful grounds of many gardens .so deceiving the building it’s in the middle of no where and so big
Staff are so friendly and can’t do enough for you

Leisure Partner

10/10

Exceptional

17 Sep 2022

Desmond

Fabulous

Absolutely loved it. Beautiful surroundings lovely rooms. Super helpful and friendly staff. Sadly no restaurant yet following lockdown but there is a bar serving food from 8 till 8. Full breakfast is also served and was great. Massage in the spa was wonderful. Would definitely return and recommend

Partner

10/10

Exceptional

08 Sep 2022

Trevor Richard

Short Stay

Accommodation excellent.Staff very polite and efficient. Evening bar food excellent quality if limited choice. Did not sample breakfast so cannot comment. Gardens very pretty.

Partner

10/10

Exceptional

23 Jul 2022

Timothy

Our short break on the Isle of Anglesey.

The hotel was clean and comfortable although somewhat isolated which did not bother us. The main hall at the hotel has been shut for several years which restricts the evening dining and the food available. The gym and spa facilities where in my view excellent. Every day of our stay was accompanied by brilliant sunshine which made the break so much more enjoyable. I would recommend this premises.

Partner

10/10

Exceptional

12 Jul 2022

Anielia

Superior room and terrace ,very peaceful ,wonderful pool kept at 39 degrees,and staff and food,although limited was good.
Well situated in heart of Anglesey.

Leisure Partner

10/10

Exceptional

09 Jul 2022

richard

Beautiful historic mansion

A beautiful old historic mansion, now a very nice hotel. It was hard to find with no street number butt you just get on atreet and go till you see it. Google Maps gets you on the street.

Self

8/10

Excellent

11 Jun 2022

NICOLA

Lovely relaxing trip. Staff were friendly & hotel was exactly what we wanted. Looking forward to returning once the entire hotel has reopened

Leisure Partner

8/10

Excellent

07 Apr 2022

Granville

We enjoyed our stay friendly staff little disappointed no restaurant facilities
Breakfast superb

Partner

8/10

Excellent

23 Feb 2022

Friendly and comfortable hotel on Anglesey

Hotel was comfortable with good sized bedrooms and a decent swimming pool with sauna/steam room. The main house and restaurant were unfortunately closed when we visited - our room was in the 1990s extension. We found the staff to be friendly and helpful, if a little thin on the ground. This is apparently due to the after-effects of COVID-19 related closures. The hotel appeared well maintained throughout, but some of the decor clearly dated from the late 1990s and would benefit from modernisation. We thoroughly enjoyed our stay and would happily return when the main house and restaurant reopen.

Partner

10/10

Exceptional

31 Oct 2021

Philip

Very friendly staff great service the spar was amazing

Leisure Partner

10/10

Exceptional

26 Oct 2021

Kevin

Relaxing stay

Friendly staff. Nice room. Lovely setting. Only downside we were woken eatly in the morning from a noise comingbfron the radiator in our room.

Partner

8/10

Excellent

19 Sep 2021

Sarah

Weekend away

A very friendly and high class hotel, nothing was too much trouble & everything explained in detail when needed. A very enjoyable stay.

Partner

10/10

Exceptional

05 Sep 2021

Stephanie

Beautiful building, fabulous swimming pool and facilities, fantastic spa

Leisure Partner

4/10

Poor

23 Aug 2021

Mari

Poor stay. Go elsewhere

Just dont think you are arriving at the hall you see in pictures. Broken glass, tape over directions. Didnt feel safe there.

Partner

8/10

Excellent

12 Aug 2021

Alan

Pleasant, country hotel

Really enjoyed our stay and if opportunity arises we’d happily stay again. Staff and services were excellent.
The only negative is that because of Covid aspects the hotel had only been re-opened recently so possibly short staffed, some access restrictions to parts of the hotel due to construction, resulting in currently there was no dinner offerings.

Partner

8/10

Excellent

26 Feb 2020

Verified traveler

Pleasant and relaxing atmosphere; comfortable room and good food

Leisure Partner

6/10

Pleasant

16 Feb 2020

Verified traveler

If you are after a secluded venue with no views then this place could be what your looking for. Firstly the staff are great all very nice. We stayed on Valentines night 14th Feb 2020. Our room was not very romantic or private (No19) we were near the front door and overlooking the car park area. So curtains had to be closed for any privacy. The room, cup ring stains on the furniture and windowsills, large damp patch above window a half circle about a 16\" diameter. No shower mat in the shower, kettle was the cheapest of the cheap very tacky. It is a noisy hotel so if you want a good nights sleep ear plugs are a must. The bed is very comfortable and large so very nice. Bathroom towels are also great, Thank you. In the room there were two welcome handbooks, these were minging! Very very dirty had not been wiped in a long time and the information papers inside also very tired and need renewing. While we were there we enjoyed the swimming pool on site. The changing rooms reminded me of my old schools changing rooms again tired and scruffy. The swimming pool area itself also looked unkempt. Paint pealing off the ceilings, the metal loungers were well battered and paint chipping off them. The wicker seating was also the cheapest of the cheap. £200 sets, again poor. On the ceiling where the extractor fans were, well again can't be healthy, the areas around these fans were dirty mouldy and looked grimy. Not what was expected of such an establishment. We dined during the evening as it

Leisure Partner

6/10

Pleasant

01 Feb 2020

Verified traveler

The facilities at this property including the spa and restaurant were very good, my only complaint Internet was so slow it was unusable, and for this reason I will not be able to stay again.

Business

10/10

Exceptional

01 Feb 2020

Michael

Stay

Great hotel and really pleasant staff. Highly recommended.

Business

8/10

Excellent

10 Nov 2019

Paul

Almost perfect

Great amenities (pool/gym/spa)! A+. Only two things stopped me from giving it the perfect score. 1. Sub std coffee available in the room. 2. The Internet was not available throughout the duration of my stay.

That said, I would definitely stay again, I’d just take my own coffee and a good book next time.

Self

10/10

Exceptional

09 Nov 2019

Verified traveler

Beautiful and peaceful. Friendly Staff. Clean and comfortable.

Leisure Partner

8/10

Excellent

31 Oct 2019

Jonathan

Unusual historic hotel in the depths of Anglesey

Excellent service- such friendly professional staff.
Breathtaking surroundings, hallway, library and dining room.
Room slightly tight for space between bed and desk but extremely comfortable - had a wonderful two nights sleep.

Friends_and_family Family

6/10

Pleasant

27 Oct 2019

Margaret

Tired

Business

8/10

Excellent

21 Oct 2019

Verified traveler

Technology

The only problem was the internet was down for two days of a 3 night stay. Hall a bit isolated so mobile signal also poor

Friends_and_family Family

10/10

Exceptional

13 Oct 2019

Verified traveler

Great facilities

Friends_and_family Family

8/10

Excellent

13 Oct 2019

Angela

Spa excellent, decor looking a bit tired in rooms but clean and OK!

Partner

10/10

Exceptional

12 Oct 2019

Verified traveler

Beautiful place excellent staff, we loved it. Definitely be going back.

Leisure Partner

6/10

Pleasant

05 Oct 2019

Bernard

Very quiet, needs attention.

First, the staff were very nice. Place. Out of the way, quiet, main areas very well presented. Spa. Very nice pool, sauna and steam room. Hot tub not very hot though did get warmer after mentioning it. Room. In the main house, nice and large, needs better housekeeping though, spider web in window still there 5 days after arriving and dust behind the bed. No heated towel rail in bathroom so wet towels, dressing gowns etc hard to dry at this time of year. No heating in room as of 4th October. Very quiet in fact nearly morbid. Recorded music in dining room but nothing elsewhere. Maybe better in the summer, lots of grounds to explore but not in the rain.

Partner

8/10

Excellent

30 Sep 2019

Eric

The location was good for a quiet restful break and the hotel has character - faded elegance but with style. We enjoyed the breakfasts and Dinners, served in fine style in the traditional dining room and conservatory overlooking the garden (breakfast). The central location made it easy to access any part of the island but you do need transport.
All the staff were pleasant, helpful and competent and made us feel welcome.

Leisure Partner

10/10

Exceptional

19 Sep 2019

Verified traveler

The planting of the gardens is fantastic. Sculptures and woodland to explore with the odd red squirrel.
Food quality good and service quick and efficient.
A classic country house, well out the way from any busy roads, finishes the tranquil luxury that this hotel offers.

Leisure Partner

8/10

Excellent

27 Aug 2019

MARK

Beautiful location, a bit tired in places in the hotel, no 4g signal so you will need to register for the hotel WiFi . Grill restaurant is a bit pricey for what you get otherwise it was fine for a one night stay.

Partner

10/10

Exceptional

25 Aug 2019

Verified traveler

We loved our stay and will be back next time we visit Anglesey. The staff were wonderful and made us feel that they really cared.

Leisure Partner

10/10

Exceptional

13 Aug 2019

Verified traveler

Everyone very helpful service excellent and relaxing