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Accommodation only. Meals are usually not included.
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9.0/10Excellent471 Reviews
Cleanliness9.4/10 9.4
Service9.4/10 9.4
Comfort8.6/10 8.6
Condition9.0/10 9.0
Location10.0/10 10.0
Neighborhood9.8/10 9.8
Amenities8.6/10 8.6
See all ratings- Most popular
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About The Residence Hotel
The Residence hotel is situated in Galway’s most dynamic and historic area, surrounded by the quaint charm of local boutiques, cafes, and restaurants. On our premises, you’ll also find M. Fitzgerald's Bar—a traditional Irish bar that draws inspiration from Galway’s rich medieval heritage, offering a true taste of Irish hospitality.
Experience the authentic life of Galway, a key destination on the map of Ireland, celebrated for its youthful energy and historical depth.
Whether you're indulging in the local nightlife, enjoying a leisurely meal at one of the nearby artisanal eateries, or simply absorbing the Latin Quarter's historical atmosphere, The Residence Hotel serves as your gateway to the best of Ireland.
Please note our awesome location in the heart of the Latin Quarter means that sometimes there is going to be some noise at night, particularly at the weekends.
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With a stay at The Residence Hotel, you'll be centrally located in Galway, steps from Quay Street and 7 minutes by foot from Eyre Square. This hotel is 0.1 mi (0.2 km) from St. Nicholas' Collegiate Church and 0.2 mi (0.3 km) from Galway Arts Centre.
Make yourself at home in one of the 20 guestrooms featuring espresso makers. Your room comes with a pillowtop bed. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Self parking (subject to charges) is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
midnight
Check-out until
11:00 AM
Minimum check-in age
18
Hotel policies
Beach nearby
No rollaway/extra beds available
No cribs (infant beds) available
Noise-free rooms not guaranteed
Professional property host/manager
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Pets not allowed
Cleaning and safety
Sanitization
Contactless check-out is available
Cashless transactions are available
Essential Travel
Essential workers only - NO
Important information
-
You need to know
- One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Cashless payment methods are available for all transactions.
- Contactless check-out is available.
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Special Instructions
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. This property is located in a busy area and has a bar with live music at night. Guests may experience related noise on weekends and most weekdays.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Cashless transactions are available
- Noise-free guestrooms cannot be guaranteed
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
-
Minimal age
18
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Optional fees
- Self parking fee: EUR 21 per night
- Nearby parking fee: EUR 21 per day (246 ft away)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
English
Nearby attractions
Quay Street
0.1 km / 0.1 mi
Druid Theatre
0.1 km / 0.1 mi
Galway City Museum
0.1 km / 0.1 mi
Hall of the Red Earl
0.1 km / 0.1 mi
Galway Bay
0.1 km / 0.1 mi
Fisheries Watchtower Museum
0.2 km / 0.1 mi
Shop Street
0.2 km / 0.1 mi
St. Nicholas' Collegiate Church
0.2 km / 0.1 mi
Spanish Arch
0.2 km / 0.1 mi
St. Augustine's Church
0.2 km / 0.1 mi
Nora Barnacle House
0.3 km / 0.2 mi
Lynch's Castle
0.3 km / 0.2 mi
Bold Art Gallery
0.3 km / 0.2 mi
Galway Arts Centre
0.3 km / 0.2 mi
The Fountain
0.5 km / 0.3 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 20
- Number of floors (main building): 5
- Number of floors (annexe): 4
- Twin rooms: 5
- Double rooms: 10
- Triple rooms: 5
- Accessible rooms: 1
- hotel
- American Express
- MasterCard
- Visa
- Visa Electrón
Show 35 more facilities & services
- Wheelchair-accessible
- Car parkExtra charge
- Key Collection
- 24-hour reception
- Check-in hour
- Check-out hour
- Mobile phone coverage
- Wi-fi
- Local and international callsExtra charge
- Laundry serviceExtra charge
- Air conditioning in public areas
- Smoke detector: 1
- Hotel safe
- Lift access
- Luggage room
- Dining area
- Electric kettle
- Towels and bed linen
- Bar
- Restaurant: 1
- Non-smoking area
- Smoking area
- Air conditioning in Restaurant: 1
- Printer
- Pub
- À la carte lunchExtra charge
- À la carte dinnerExtra charge
- Gluten-free mealsExtra charge
- LGTBIQ friendly
- Early departure
- Identification card at arrival
- Non-smoking establishment
- Minimum check-in age: 18
- Credit card is compulsory as a deposit, no deposit in cash is accepted
- Single-Use Plastic Free
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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TRIPLE STANDARDTRIPLE • STANDARD • 1 Bedroom • 21 m²TPL.ST
Room overview
Non-smoking room- Room size
- 21 m²
- Occupancy
- Guests: 1–3 • Adults: max. 3 • Children: max. 0
- Bed setup
- 3 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- TRIPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room amenities
- Fan
- Bathroom: 1
- Hairdryer
- TV
- Internet access
- Tea and coffee making facilities
- Ironing set
- Carpeted floors
Show all 13 amenities
- Safe
- Wi-fi
- Toiletries
- Desk
- Cable TV
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Residence Hotel
TRIPLE STANDARD
Room photos
4 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 21 m²
- Occupancy
- Guests: 1–3 • Adults: max. 3 • Children: max. 0
- Bed setup
- 3 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- TRIPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: TPL.ST
Room amenities
- Fan
- Bathroom: 1
- Hairdryer
- TV
- Internet access
- Tea and coffee making facilities
- Ironing set
- Carpeted floors
- Safe
- Wi-fi
- Toiletries
- Desk
- Cable TV
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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TWIN STANDARDTWIN • STANDARD • 1 Bedroom • 20 m²TWN.ST
Room overview
Non-smoking room- Room size
- 20 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- 2 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room amenities
- Bathroom: 1
- Bathtub: 1
- Hairdryer
- Tea and coffee making facilities
- TV
- Ironing set
- Carpeted floors
- Wi-fi
Show all 9 amenities
- Fan
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Residence Hotel
TWIN STANDARD
Room photos
4 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 20 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- 2 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: TWN.ST
Room amenities
- Bathroom: 1
- Bathtub: 1
- Hairdryer
- Tea and coffee making facilities
- TV
- Ironing set
- Carpeted floors
- Wi-fi
- Fan
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 20 m²DBL.ST
Room overview
Non-smoking room- Room size
- 20 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room amenities
- TV
- Tea and coffee making facilities
- Bathtub: 1
- Bathroom: 1
- Toiletries
- Direct dial telephone
- Ironing set
- Wheelchair-accessible
Show all 12 amenities
- Wi-fi
- Hairdryer
- Desk
- Smoke detector
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Residence Hotel
DOUBLE STANDARD
Room photos
5 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 20 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST
Room amenities
- TV
- Tea and coffee making facilities
- Bathtub: 1
- Bathroom: 1
- Toiletries
- Direct dial telephone
- Ironing set
- Wheelchair-accessible
- Wi-fi
- Hairdryer
- Desk
- Smoke detector
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about The Residence Hotel
100
reviews shown
Daniel
This hotel is centrally located right on the strip so you are close to all of the fun. Our room faced away from the street and was 2 flights up from the bar downstairs which was great as it was quiet when we went to bed. The missing amenities are really AC and options for breakfast but there are plenty of places to eat on the street. Parking can also be an issue but they have multiple places that can be used but you may need to walk. AC would have been great as we were there during a heat wave but I assume if we had been there any other time of year then this would not have been an issue. The did provide 2 fans which we used both nights we were there.
Farah
excellent location. Friendly staff.
Angela
I loved this hotel. In an excellent area. Had great service and friendly people.
Sarah
Room was very clean, property was maintained and very convenient. Staff was very nice and the offsite parking was very close and easy to get to and use.
Lucy
Great place in the heart of the Latin Quarter
Jennifer
Great location. Parking next door at Spanish Arch parking garage.., turns were tight to get up to upper levels. Short walk to hotel. Staff were all very friendly and helpful. Windows worked great to block the noise from the street…. But the bars below and across the street were lots of fun. The gin bar at The Front Door around the corner was fabulous. Loved our stay in Galway.
Susan
Great location, parking garage few steps from hotel. Lots of pubs, restaurants, shopping out your door
Coralie
Staff was great. Refreshed the room each night without requesting. Great restaurant/bar attached and in the exciting and vibrant Latin Quarter. 8 min walk to the train station. Please note, my star ratings reflect a European hotel in an old quarter where everything is a bit minimalized, so if you are thinking American 5 star standards, it's not the same, so adjust your expectations to where you are. Would stay there again in a heart beat and recommend to family and friends. Last note is it can be a bit noisy late if you are a light sleeper.
Golda
Can be noisy for some
Rayto
Centrally located within the pedestrian only Latin Quarter. Discounted 12 Euro at nearby parkade. Expect music and street noise past midnight.
Serah
Located right in the heart of Galway, literally 3 steps out the door, you’re in the middle of the lively street. The staff was very friendly and helpful, the rooms were very clean, but they were pretty small. However it was so centrally located it evened out. The only downside was no air conditioning. I know that a lot of Europe doesn’t have air conditioning but fans were provided, however, you had to keep the windows and drapes open to get the outside air, which then made sleeping very difficult.
Mark
Top location. Desk staff were excellent. Small very clean room that we enjoyed. There is no A/C and we got a bit warm, but that’s a real 1st world problem.
Monique
Great location in the Latin Quarter central to pretty much everything. Joshua at the front desk was especially helpful with directions and with helping me uncork a wine bottle! The best customer service ever :)
Nigel
Great location, would happily stay again. Live music in the bar was excellent.
Alisha
Staff was wonderful, hotel was in a great location and clean.
Robert
If going to Galway you must stay in The Latin Quarter. This hotel is right in the heart of the activity.
June
Location, location, location!!!!!
Melanie
The hotel was very clean and updated to date. We loved the room and the decor. The staff was very friendly and helpful
Robert
Great staff, right in Latin Quarter. All you need in a room, clean, comfortable. Q Parking right next door.
Patrick
Place is in a great location but the room is VERY small with no window directly to the outside. It’s also above a very busy and loud bar. We were told music stopped at 1:30 on weekend but it went past 2am.
William
Everything about the room was great, and the staff were very friendly and accommodating.
William
Everything was great. The front desk staff were very polite and helpful. The room was clean. The only negative was parking offsite and hauling luggage to the hotel but that was stipulated upfront and the hotel did validate the parking fees.
ann
Great location! Everything you need for a short stay!
Dawn
Excellent location, a lot to do within walking distance
David
Amazing location and very comfortable!
Darcy
Room was small and you definitely could hear the music until 2 AM, in the first floor rooms. They provided ear plugs which weren’t quite enough, our friends on the second floor did not hear the music however. The location was great and I would stay here again but bring better ear plugs… lol.
Scott
The location is excellent, right next to the city center and an easy walk to an area for taxi pick up. The staff was outstanding. Very friendly and incredibly accommodating. Room was clean and we loved the decor. Highly recommend
Gretta
The staff was very nice and helpful. Our room was comfortable. Unfortunately we were there on a bank holiday weekend and it was very loud until very late. The next night was very quiet as the bank holiday was over. It was in a good location. The parking facility was right be it and they offer a discount on overnight parking. Having the bar with food downstairs was handy.
Jeff
Location was great.
Bobbi-Lynn
Great location if you are looking to explore the local attractions of Galway City. We only stayed one night and it worked out great; however the space works best for 1 or 2 people if you are looking for a longer stay. We traveled with our 4 year old and this property wouldn’t have been the best for a longer stay in our opinion. The double windows were great for giving us the option of taken in the local sounds and music but shutting it all out when we were ready for bed. Truly appreciated that feature.
Elizabeth
Very friendly staff, super helpful. The room was cute & clean and we loved being right in the thick of things in Galway!
Ellen
Yes
Patrick
Location was great. Right on the Quay but don't expect to get much rest as it's right above a bar. So when everything winds down around 1 am and you finally can get some rest then all of the deliveries start around 4 am.
When I pulled the blankets back there were hairs all over the sheets. Went down to ask them for clean sheets they showed up and went through 3 sets of sheets before they could find a clean pair. We would have bailed but it was the only place available at that point. Bed are twin beds just pushed together and very uncomfortable.
When I pulled the blankets back there were hairs all over the sheets. Went down to ask them for clean sheets they showed up and went through 3 sets of sheets before they could find a clean pair. We would have bailed but it was the only place available at that point. Bed are twin beds just pushed together and very uncomfortable.
Todd
Right in the thick of all the activities and shops, loved the atmosphere
Harold
Loved the pub below but keep in mind it is lively in the late night and early early morning.
Kara
Location! Book this for a great central location! We could pop in and out all day! Front desk staff was nice. Double glazed windows = could not hear any street noise!
Cheryl
Great hotel centrally located.
Isgouhi
Located in the heart of the Latin quarter next to many cafes and restaurants. Josh, the person who helped us with the checking in, was very helpful.
Cars cannot get to the front of the hotel but a parking garage is located next to the hotel with a reduced rate for the hotel guests.
Cars cannot get to the front of the hotel but a parking garage is located next to the hotel with a reduced rate for the hotel guests.
Susan
Great hotel, with easy parking. Centrally located. Super comfortable beds, great pool & gym area. Friendly staff.
Julie A
The customer service was excellent! We felt welcomed everytime we walked back into the lobby. I loved the fact that the M. Fitzgerald was immediately accessible from the lobby. You could hear the music from the room, but it was not loud. The room was clean, the housekeeping staff were very kind, and the place was just a treasure.
Gail
Great place to stay!
Jennifer
The room was beautiful and the bed was comfortable. However, there really wasn’t anyplace to unpack and store clothing, which made it more difficult to navigate the small space. The shower was great, but the towels were flimsy. The staff were always helpful. We had lunch in the bar one afternoon, which was delicious, although the seafood chowder should have been hotter. We appreciated the parking discount, but rolling heavy bags along the city streets in the rain was exhausting after the drive. Not much to be done about that with the fun location of the property. The hotel is similar to Manhattan boutique properties.
Debora
Wish the noise from the bar ended earlier.
Kari
Perfect spot
Rebecca
The location was absolutely perfect, right in the city center and close to many restaurants and bars. Upon arrival they directed us to a parking ramp and gave us a discount ticket for when we left to cover some of the cost. We parked overnight and it was only 11 euro. We did not have any issues with noise and room was very comfortable.
Lisa
Room is big, spacious, clean, lots of light- the shower is good. We never heard the music downstairs, nor any loud pub noise. It was quiet and lovely!
Jamie
There was no breakfast. But charming, boutique hotel with a lovely pub attached live music was great. Located on Quay street, the main drag in Galway
Eamonn
Didn't do breakfast, didn't have a car
Gloria
Everything we expected, perfect location!
Stephanie
Wonderful and clean. Staff very helpful
Jean
Perfect spot for going out, eat, shop, and visit.
Lynda
I want to start by saying the location is great, right on Quay Street and the staff was very kind and helpful. And if perhaps we had gotten one of the rooms overlooking the street as shown in the picture it would have been better. Not sure if it was because we booked through Expedia, but we were put in room 105 which is the smallest room in the hotel and the window looks at a wall (which they tried to decorate with fake vines) with a green neon light that is the same day or night. The room was so hot and we couldn't get their AC system to work. The staff did get it to work temporarily but then it broke agian. Just be sure to ask for a room (#1-3) that faces the street and you might have a better experience. Also, parking is in a garage nearby the hotel (not owned by hotel). They did give us a discount for being a hotel guest and their staff was helpful as well. Just wish we had a full -sized room and a better view.
Akasha
Extremely well located and reasonably priced. Read previous reviews and brought ear plugs for the music and nightlife downstairs, but they didn’t help much with the slammed doors and loud chatter of other guests in the early hours. That said, we knew it was a vibrant location with lots of late activities so it wasn’t unexpected! The heat in the room wasn’t working so they needed to bring up the space heater, and did so right away which was quite convenient. One of the mattresses in our triple room had a major dent but we were just two people so the other two beds sufficed.
Valerie
All the staff where unbelievably helpful and welcoming. The location is superb, and as we were staying there with a 1 year old, everything was so close by. Tad noisy yes, but we knew it would be, and they put us on the third floor, so it was grand. Staff couldn't have been kinder to us and our son, so we'll definitely be back
Rachelle
Great stay- booked 2 rooms, 1 for myself and my husband and 1 for my 18-year-old daughter. The retro-funky styling of the rooms was a plus, in the very centre of the city's main street of pubs, restaurants and shops. The staff were super friendly at check-in and check-out. Parking is about a 5 mins walk, no place to pull up and drop your stuff off, so if you do have mobility issues, not sure if it might not be the place for you- might want to contact the hotel. Even though you are right in the middle of the hustle and bussle it was still very quiet. Would definitely recommend for anyone staying in the area and wants to walk the area
Michael
Great staff. Location is right on the main strip of restaurants and bars.
Mark
Honestly we've stayed here a couple of times now and had very different experiences. It's not a place for a couples weekend away unless you're out until 3am loud music from the bar below plays right up until 2 followed by guests flooding up to their rooms. The hotel is well situated and staff are helpful but on the weekend the place is so noisy that it's more suited to a younger crowd.
Sean
Staff was amazing! Great location and room was superb.
Daron
Very good
Kendra
A good place to stay while in Galway. A quick walk to everywhere. However, because it is in the Latin quarter be ready for it to be loud at night.
Kathy
Clean updated room.
Katie
It's never a good sign when you go to a hotel and they offer you earplugs bc of the noise. I was thankful to have them but they didn't quite do the trick, which makes sense since ithe room was right above a bar.
Virginia
Had a great stay, love the bar under the hotel, manager was very friendly and helpful!
Courtney
This is a great location.
Howard
Great location, very nice room and bed. Staff very very helpful.
Fiona
Had a few issues but were dealt very quickly by the staff. Highly recommend perfect location. Spanish arch car park is literally 2min walk.
Timothy
Great and very helpful staff
Sandra
Not only did the room feel neglected, it smelled like fish fry when the window was opened as it was right onto the vents from the restaurant below. No air conditioning and felt very dirty. Noisy
Carrie
Stay at this hotel in Galway. Full stop. If you want to be in the thick of everything, this is your place. The staff were so kind and the room was spacious and clean. This hotel is literally minutes from pretty much everything. We WILL be back!
Sean
Small rooms with different designs. Location and overall hotel experience was great.
Kimberly
The hotel is located above a bar that has live music. If you're looking to get a good nights sleep before 2am, I'd recommend staying somewhere else. Good walk to all location and clean/newer rooms.
Patricia
Right in the heart of things!
Tyler
It’s loud at night just like stated in previous reviews, even on the fourth floor the bar played live music until 1:30 am. Everything else about the hotel is great, if you’re not planning to be up at 1:30 in the am with the music, I consider somewhere else
Timothy
You’re in the middle of it all at the Residence. Great dining and shopping are right outside your door, and the attached pub is great too. Bring earplugs on a weekend!
Joette
Excellent location in heart of pub & touristy shopping district. Note that the hotel is located directly above popular pub M.Fitzgeralds - secure a room on the 4th floor unless you plan to stay out until 1am. The hotel has agreements with 2 car parks - definitely use Hynes which has much wider spots than Spanish Arch but a bit farther walking to hotel. Entrance to hotel is easily missed so watch carefully.
Kelly
The directions to the hotel are a bit confusing due to all the road closures/one way streets. Location is perfect tho!
darla
Right in the heart of Galway bars, restaurants, and shops just out the door. EU style no doubt. Parking not bad. Spanish arch garage right by. Parking just tight but everything is there. Wonderful if you want to be midst all the hustle and bustle
Jodine
Alan at the front desk was super helpful & friendly, he was absolute gem!
Beverly
Zxx
Michelle
We had a wonderful experience with the bellman at the hotel. He was very personable, and even gave us chocolates for our anniversary celebration. The room was very clean and we loved the decoration. Overall we had a great experience there.
Stephanie
Enjoyed our stay here. Great friendly staff and awesome bar on the bottom floor. In a great location with convenient parking.
Kaylee
Rooms was smaller than description. Good location. But too small of a room. No room for two people to pass each other in room
Kim
Definitely stay again and recommend
Awesome location, fantastic staff
Logan
AMAZING location and excellent room
Laura
The location is ideal but not if u have lots of luggage (I.e traveling around Ireland and this being the last stop). The parking is off site and u have to carry luggage up the first flight of steps. U have to wheel luggage down a cobblestone street the lift it up a few steps into the smallest lobby I’ve ever seen. After staying at other locations in Ireland this was the least favorite for us. Definitely focused on city location and not amenities or service.
I also left a few clothing items. When I realized it the next day I called and the staff said they’d mail them back to me. Yeah . . , that never happened. So the cost of the room was then doubled by losing $300USD in clothes.
The room was hot in July and had no air. There was a fan. Windows had to be open and it sits on the busiest street in Galway. So that wasnt ideal. Noisy.
Because it is in walking distance of some great attractions I gave it 2 stars. Otherwise I would have given It zero.
I also left a few clothing items. When I realized it the next day I called and the staff said they’d mail them back to me. Yeah . . , that never happened. So the cost of the room was then doubled by losing $300USD in clothes.
The room was hot in July and had no air. There was a fan. Windows had to be open and it sits on the busiest street in Galway. So that wasnt ideal. Noisy.
Because it is in walking distance of some great attractions I gave it 2 stars. Otherwise I would have given It zero.
Abigail
Great Hotel for City People
This hotel is in the middle of the city center and there is a lot going on. If you need complete silence, this is not the hotel for you. My room was on the first floor and I could hear music from the bar until quite late, but it wasn’t anything earplugs or headphones couldn’t mask. The room is small (like 2 people would have been too many kind of small) but the bed was very comfortable and they fit a lot of amenities into a small space (kettle, coffee maker, safe, tv, work space with solid WiFi connection, etc.) Every staff person I interacted with was amazing, and the pub attached is great.
Graham
Great place , would recommend to anyone
Caroline
Great location if you love to be in the middle of things. However, it’s above a very fun bar so if you sleep with the window open it’s very loud and if you close it the room can get a bit stuffy (no ac).
Arne
This hotel is excellent. Right in the heart of the busy tourist section of Galway, but it is like a sanctuary. The hotel has a restaurant and bar that is excellent. The rooms are stylish and comfortable. If you are looking for an experience , then I really recommend this place.
Christina
Hotel is located on Quay Street which has a lot of shops and restaurants with live music. Our room was interesting as we had 3 people (my daughter, my husband, and myself). If you have 3 people your room has 3 twin beds. One for each person. The bathroom was nice. They provided 2 fans which was nice. The staff were nice. We did have an issue getting back into the hotel one night. We had dinner late and got back to the hotel around 11pm and the front door was locked. We rang the doorbell multiple times and knocked. Eventually a staff member opened the door and apologized for the delay.
Yolanda
Great location. Food was great. The only complaint would be no ac in hotel and it’s very loud being above the bars/restaurants. Bring your own shower cap, bar soap, shampoo/condition. Would stay again just in a back room not street side.
Belinda
Staff was friendly and welcoming :)
Cheryl
The location is the best, right down in the historic quarter near Spanish Arch, where the buildings are hundreds of years old. You feel like you are walking the road of history. The staff was so friendly and helpful, so we stayed an extra day. The bed was the best we’ve had this trip, so we caught up on our sleep without taking extra time for it! I would definitely stay here again.
Joanne
This property is in need of a complete overhaul.
The carpets are very smelly, stained, and have not been cleaned or replaced in many years.
It is not clearly marked and not easy to get to.
We unloaded bags and had to navigate garage floors, then we were dropped in a cross with a few Alley ways. Not at all easy.
The room had no Air Conditioning and the window opened a few inches for air. They had a fan that was loud and very old.
This place was very inconvenient a huge disappointment. I will be pursuing a refund.
Total sh*t show and should not be listed on Expedia!
The carpets are very smelly, stained, and have not been cleaned or replaced in many years.
It is not clearly marked and not easy to get to.
We unloaded bags and had to navigate garage floors, then we were dropped in a cross with a few Alley ways. Not at all easy.
The room had no Air Conditioning and the window opened a few inches for air. They had a fan that was loud and very old.
This place was very inconvenient a huge disappointment. I will be pursuing a refund.
Total sh*t show and should not be listed on Expedia!
JEFFREY
Room was very clean and looked recently updated but very small. Staff was amazing. It was very loud late at night and early morning making it difficult to sleep well
Kristina
The property is unique as it is right on the main street of the Latin Quarter. Restaurants and pubs are steps from the door. The hotel staff are amazing- kind and thoughtful, ready to help as needed 24/7. They treated our group as treasured family. We love this hotel.
Justyn
I always write a fair review and had several conversations with the staff. The hotel was in an excellent place and the staff was nice. I have several complaints that were worth mentioning. My friends hotel had several problems with the toilet and the staff finally fixed it after almost the second day. Couldn't flush it. Then my room, after finally cleaning the fans vents they started working and my bed side had visible springs coming out of it. My Google reviews have pictures and videos of this because the staff said they checked when I was gone and didn't see anything and sadly if anyone checked it's very noticable. It was so uncomfortable and I'm not your usual Karen that complains but the bed after walking all day was bad enough I let them know the first day and could never help me. I get it though, you are sold out but not offering any compensation or even emailing me back to discuss was very disappointing. Sucks I even had to go this way but everyone should know.
Paul
Hotel was fine, and the staff were friendly and helpful. The noise was far worse than we could have imagined. We were kept up until 2 am when the music stopped. Discount on parking was not as described. We were charged full fee and when we asked the parking employee we were blown off that we had already paid so nothing they could do. Our bad for not doing more due diligence on the hotel. Great location if you aren’t concerned about sleeping.
John
Great place for a night or two. Water pressure was not great.
jodi
Conveniently located. Close to restaurants, pubs and shopping. Average room. After parking in the incredibly small Spanish arch car park, we opted to park several blocks away in a larger car park.
Location & surroundings
The Residence Hotel
Quay St, 14, Galway, Ireland
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The Residence Hotel
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