Name: City Hideaway
Address: Fairgreen Road, Galway, H91 KX8E, IE

10/10

Exceptional

20 Jul 2026

Lynn

We had a great stay. The twin room was a small apartment with two bedrooms leading off a little kitchen/diner. This was great as we had expected one room with twin beds. It was very comfortable. The discounted parking right across the road was a bonus and it was two minutes walk into the centre.

Family

4/10

Poor

18 Jul 2026

Elizabeth

Were given a key card to an occupied room. Staff was very helpful in finding us room, but it took some time.

The room was not clean by any means. Weird substance on the couch - so we did not use it.

This is a student residence converted to a hotel, and feels that way.

Partner

6/10

Pleasant

17 Jul 2026

HANNAH

This is a great place if you don’t mind the dorm like feel. They don’t have a restaurant but it’s close to restaurants and convenience stores and all the tourist attractions in Galway. Also close to the train and bus stations.

Friends

8/10

Excellent

16 Jul 2026

Celia

The pros: location and the staff were excellent. Cons: The water pressure in the shower so low I can’t even come up with a g-rated description that captures it. I really don’t know how they kept it so low - while still having something come out. And what came out was cold. There was not hot water at all. The good news - it was the hottest day in Galway and the room was as hot as outside (no a/c) but thankfully - I could sit in front of the provided fan after my freezing dribbley shower and cool off.

Self

6/10

Pleasant

12 Jul 2026

Eric

A good, central place for Galway, easy to get to from the bus and train stations. Everything was fine but the room was quite small especially the bathroom.

Friends_and_family Family

8/10

Excellent

11 Jul 2026

Stephanie

Super friendly staff
My room seemed dusty
It’s was hot which wasn’t too bad if the window was open but if the window is open you hear everything outside and you can’t close the shade.

Friends

8/10

Excellent

10 Jul 2026

Kiara

This accommodation was wonderful and the room, although simple, provided everything that should be expected for an off-season dorm room. Note though, that basic kitchen amenities (ie, hot water, cups, etc.) are not provided

Family

4/10

Poor

07 Jul 2026

Francesco

Very basic room, good to spend the night on a business trip, too bad I could not sleep well for all the cars noises from the street below. It’s way too expensive for what it offers.

Self

10/10

Exceptional

07 Jul 2026

Dustin

Ali was amazing! The place is a basic bed and bath no frills, but Ali was an absolute gem.

Partner

4/10

Poor

06 Jul 2026

Michael

I would have be fine with the site if the floor had been cleaned.

10/10

Exceptional

29 Jun 2026

William

Very clean, up to date, private room with private bath and QUIET! The location couldn’t have been more convenient - 50 meters from the bus station. Highly recommend for solo travelers. <100 Euros/night is great deal and better than a hostel.

Self

8/10

Excellent

28 Jun 2026

Melissa

This could not be in a better location. A couple minutes walk to the train station or bus station, several cafes and restaurants walking distance. A 10-minute walk to the tourist area (Spanish arch, Galway Bay, Latin quarter) it was extremely safe as we had to use our key card four times to get into our room which we appreciated. It was extremely quiet as we were on the back side. There was a shared kitchen which was great for the fridge. Our room had plenty of storage with two closets and full bookshelves. The bed was way more comfortable than I was expecting. They provided a fan as we were there during Ireland's random heatwave so we appreciated that touch. The room was clean however the floors were kind of sticky but that didn't bother us as we always wear flip-flops anyways. Would definitely stay here again for how quiet and safe and convenient it was.

Partner

10/10

Exceptional

22 Jun 2026

Shay

Clean room and close to the city

Partner

10/10

Exceptional

20 Jun 2026

Declan

A great location in the centre of Galway, accommodation was excellent, staff where very friendly and helpful, walking distance to everywhere, cheap carpark directly across the road. I would highly recommend it.

Friends_and_family Family

4/10

Poor

19 Jun 2026

Joshua

It took us about 15 minutes from arrival to actually check-in as there was just one woman at the desk who was checking folks in, answering the phone, and also answering number questions from other staff members that were interrupting her when trying to work with guests. She did her job well and professionally, but the desk was understaffed. Our first room was not cleaned properly (dirty toilet, rubbish in wardrobe) and the sink did not drain, so we requested another room, which was luckily was cleaned. The bed is pressed against the wall and seemed smaller than a double because of this (fine for one person, but more difficult for two sharing). Hotel is in a great location with lots of amenities and was a decent price, but I will not be returning.

Friends_and_family Family

6/10

Pleasant

17 Jun 2026

kawika

There was no air conditioning and the whole 4th floor we were in was very warm.

Partner

6/10

Pleasant

16 Jun 2026

Mark

Good location with only a few minutes walk to Eyre Square.

Partner

6/10

Pleasant

14 Jun 2026

Lynda

The room needs to be painted and it was ill equipped. Not one paper towel.

Friends

10/10

Exceptional

09 Jun 2026

Stephanie

Interesting place to stay. Felt young again being in student housing. Very comfortable common area to sit downstairs. Perfect for singles. In the unit my cousin and I had, the doors to the bedrooms were fire doors so automatically closed and locked. (I did end up, locking myself out.)

Friends_and_family Family

4/10

Poor

08 Jun 2026

Talan

Let's be real, this isn't a hotel; it's student accommodations they rent out. Which is fine, but definitely far from a hotel feeling. We put the sign on our door every day requesting a cleaning, and never got one. The two-person bed is tiny and hard. Just pay a little more and get a real hotel.

Partner

2/10

Poor

07 Jun 2026

Eytan

When we arrived, there was a strong unpleasant smell because the rubbish in the kitchen had not been taken out. We also discovered skid marks left by previous guests in the toilet. After reporting these issues to the concierge, a cleaner was sent to address the problem.

The property is very misleading compared to the photos advertised. In reality, it feels more like a repurposed office block than a serviced apartment. We booked a twin room but were not informed that the accommodation appeared to be subdivided student style housing, requiring a swipe card to access individual rooms.

I was travelling with my elderly mother, and she was particularly disappointed that basic refreshments such as tea, coffee, and milk were not provided.

There were several maintenance issues during our stay. The television did not work, the bathroom light was broken, and only limited toiletries were supplied for two people. The bathroom extractor fan ran constantly, even when the only functioning light was switched off. The shower was adequate, but the hot water supply was inconsistent and often not sufficiently warm.

Given the extremely high price we paid, the overall standard of the accommodation was very disappointing. In addition, the rooms were not serviced during our stay.

Overall, the property did not match the expectations set by its description and photographs, and we do not believe it represented good value for money.

Family

10/10

Exceptional

07 Jun 2026

Bobbi

Excellent location right next to the bus station and 2 minutes from train station. Area felt safe and easy and short walk to main part of town. Room spacious enough with plenty of room for storage. Bathroom large and updated. Staff extremely helpful and friendly. My only complaint is that having a TV in the room would have been nice.

Family

2/10

Poor

07 Jun 2026

Kevin

Tiny cramped noisy room. Lacked any amenities. Bed wedged against wall. No tv no tea no coffee and as noisy as a jet. Absolutely ruined our time in Galway. Hotel generally hot and stuffy. Strictly for 20 year old.

Partner

8/10

Excellent

06 Jun 2026

Yi Ying

It is a student housing/cheap hotel so you do get what you pay for. It is very simple and bare bone. The room and duvet are quite warm and there is no cooling aircon, so do watch out for that.

I will say that the staff are super nice and helpful. Our shower was draining super slow and we only told them the 2nd last night of the stay. They offer to switch our room, which we did not bother as it was smaller and we only had couple more night. Regardless, hey sent someone to fix it the next day. Overall, I would stay there again, as I am not a luxury traveler and it met my needs.

Partner

10/10

Exceptional

06 Jun 2026

Michael

Room was clean and modern

Friends

6/10

Pleasant

05 Jun 2026

Michael D

🙃

Partner

8/10

Excellent

04 Jun 2026

Stan

Excellent location, friendly staff
Floors were dirty and sticky

Partner

6/10

Pleasant

04 Jun 2026

Tina

This was a hostel type “hotel” with no daily room cleaning. Rooms are smaller than pictured. Floor very dirty and shower was small with light water pressure and mildew.
Location is great and they provide a fan for warm nights. Our room was quiet, faced away from main road.
Staff helpful with extra towels and pillows

Friends

10/10

Exceptional

01 Jun 2026

Verified traveler

Liked the location. Close to Latin quarter and restaurants. Staff were very friendly and helpful. Room was small but comfortable. Would choose again.

Friends

8/10

Excellent

31 May 2026

JoAnne

The hotel is in a great location. Minutes from the bus station, minutes to the square a few more minutes to the Latin Quarter and all kinds of great shops. The rooms are nice but a comfortable chair would have made them great. The shared amenities are great. They have a book exchange so bring an extra book to leave behind if you’re able to.

Partner

8/10

Excellent

31 May 2026

LAURIE

Nice set up, simple and clean...our suite had 2 bedrooms, bathroom, and a kitchenette so it was great! Staff was very helpful and friendly. Easy walk to touristy places, next to bus station.

Family

2/10

Poor

22 Sep 2025

Pamela

Our room had spider webs, bugs, a dirty toilet.

Leisure Partner

2/10

Poor

15 Sep 2025

Lin

Close to train station and center of the city. The company uses this dorm building as a hotel for only about 2 months in summer. Room/shower not clean. We had a bag disappeared in the room while we were gone during day. All doors were fire doors that shut hard (no chance we forgot to lock the door). Cameras are at the end of hallway (no camera outside of our room door), they said they didn't see anything stolen on camera and asked us to check our luggage, but my daughter and I each had a carry on, a bag and a purse, not a lot of luggage/space that the bag could be hidden in luggage.

Leisure Family

4/10

Poor

30 Aug 2025

Meghan

Rooms were so hot. Fans from the front desk were a weak solution.

Leisure Family

2/10

Poor

23 Aug 2025

Scott

Hot room with no reprieve. People staying around us were incredibly loud but because of thin walls. No sheets on bed. Clear effort to reel in money from tourist while school is out of session. Would never in a million years stay here again. Felt like a one star motel but paid for so much more. Do not stay here

Leisure Family

2/10

Poor

21 Aug 2025

Ralph

This is a horrid hotel. Its decor reminded me of an industrial park. My room had no air conditioning and a huge window that wouldn't open and took direct sunlight. There was a kitchen with things like a cork board and a white boad which were completely useless. I don't know who planned this but it wasn't for the vacation traveller.

Leisure Self

2/10

Poor

20 Aug 2025

D

Ripoff

Despite having booked and paid in advance online with Hotels.com, when i arrived at the property i was told it was not paid and my creditcard was charged again by a Ukrainian gentleman at reception. I queried this and said i did not want to pay twice. I
was assured all was in order. On getting home i checked my cc statement and found i had indeed been charged twice.
I messaged the property but got no reply.

Self

6/10

Pleasant

18 Aug 2025

Kaili

Very warm inside the building and rooms, little airflow. Quite noisy at night. In a convenient area to the Latin Quarter - within walking distance to many pubs and stores.

Leisure Partner

10/10

Exceptional

17 Aug 2025

Jeffrey

Property appears to be a rental for the summer months. Its a school dormitory but very quiet and safe. Washer and dryer at location for small cost. Room was small but comfy for what we needed. Bathroom was inside the room.

Leisure Family

8/10

Excellent

16 Aug 2025

Elaine

Great stay

I enjoyed my stay. The staff were helpful and friendly. The area was convenient and safe. The bed was more comfortable than I had expected. Wifi was excellent. Laundry facilities were easy to use.
I knew going in that this was a student dorm turned hotel for the summer. The website FAQ stated it was not air conditioned. I do wish they had provided face cloths and refreshed the room more often, but overall great stay.

Self

6/10

Pleasant

15 Aug 2025

Leah

Great location, close enough to everything. Parking discount was good valuable & staff were really friendly.
However, a massive negative was that the room was unbearably hot. Fans were available at reception but made little difference. If they could sort this issue it would be a great place but as it stands, wouldnt stay here again.

Leisure Family

4/10

Poor

14 Aug 2025

Paul

Nowhere in the ad does it say students accommodation. Rooms are not as pictured or described. Rooms not cleaned to a hygienic standard. Bed in first room not fit to sleep on. Second room cleaner and more comfortable than the other one. Very cramped singe person room being offered as a double, bed against wall. , do not recommend staying here.

Leisure Partner

8/10

Excellent

14 Aug 2025

Holly

The hotel was lovely really enjoyed my stay however it was very hot in the building and the thermostat didn’t lower the temperature in my room, I would still recommend this hotel and it was a very enjoyable stay besides the heat

Partner

10/10

Exceptional

13 Aug 2025

Margaret

Galway Stay

This place exceeded my expectations! The room is quite small (which is to be expected for a budget stay), but there was plenty of storage space. Our room was clean upon arrival and stocked with towels and toiletries. Rooms are cleaned every 3 days, but you can request additional towels and toiletries whenever. I definitely recommend this place!

Partner

8/10

Excellent

13 Aug 2025

Verified traveler

Disappointed in Galway

It was safe, clean and the reception staff was nice. Good location and close/within walking distance to many attractions. However, the rooms were unbearably hot. The reception area had air conditioning but the room only had heat. They provided a desk fan but it was so hot in the room we could not sleep. There also was no tv in the room and no restaurant or drink area only a vending machine. If you need a minimal place to stay in the winter with no frills this is good. It is basically a dorm room without air.

Friends_and_family Family

8/10

Excellent

13 Aug 2025

Geoff

Solid and budget friendly

Budget friendly , easy location walking distance from the airport! Chrissy at the check in desk was lovely. Only negative was no A/C and the room was warm. They have fans I just didn’t think I would need one and should have. Wish they had an option for early check in!

Self

8/10

Excellent

12 Aug 2025

Crystal

Noisy seagulls were a bit of a drag but otherwise it was a decent place to stay! Also, we did ask them to change our bed sheets, but they just made the bed and left the same sheets. Otherwise though, staff was kind to us and we were able to sleep!

4/10

Poor

11 Aug 2025

john

Ehhh

Very basic room. Converted dorm room or something. But if you’re on a budget, it’s clean so you can’t go wrong. But if you want any kind of creature comfort, try somewhere else.

Partner

2/10

Poor

06 Aug 2025

Verified traveler

Not a hotel

This is a dormitory for a local college, not a hotel. Misrepresented on the advertisement. We arrived and had to leave requested a refund since this wasn't as described in the the description. Requested double beds and each room had a small bed typical for a single person.

Friends_and_family Family

8/10

Excellent

05 Aug 2025

Stephen

Quaint and cozy. Good for bare needs. Easy to get to. Solid parking across the street.

Leisure Self

4/10

Poor

05 Aug 2025

D

Aptly named! A little hard to find. Quiet and peaceful except for the seagulls at 8 pm and 4 am!

Right around the corner from the busand train station; a minutes walk! Had all required amenities for convenience! Ample storage in the rooms to tuck luggage out of the way. Excellent in these regards.

No air conditioning. Reception will provide fans on request. Ok with windows open but very difficult to close the blind with some windows when open. Some windows unfortunately do not open much! Odd designs.

Cleanliness less than desirable! We found an empty captain Morgan bottle under one of the beds when we were leaving.

While we were thrilled to know they had laundry facilities on site, we could not use them as we were thoroughly disgusted by the grime and filth in the gaskets of 2 of the 3 machines. We did not bother to check the third.

The bathroom was dimly lit and had no proper ventilation.

Leisure Family

6/10

Pleasant

05 Aug 2025

Michael

Overall not bad. Close to city center, easy to get to parking, quiet and safe.
Not great help at the front desk, especially after hours when checking in.
Room was fine, but got warm and no ventilation or ability to open window, only a small fan.

Leisure Partner

10/10

Exceptional

03 Aug 2025

Julia

No food, bed comfortable

Leisure Self

4/10

Poor

03 Aug 2025

Thomas

The staff were rude and unhelpful, the accommodation is very basic, feels like a student halls of residence.

6/10

Pleasant

01 Aug 2025

Lisa

No TV in the room and no AC. It was very warm inside even though it was chilly outside.

8/10

Excellent

28 Jul 2025

Harold

So close to all the attractions at Galway

Leisure Self

6/10

Pleasant

28 Jul 2025

Ian

Let people know it’s student accommodation when booking.

Leisure Family

10/10

Exceptional

27 Jul 2025

Samantha

Perfect for our one night trip to Galway!

Partner

8/10

Excellent

27 Jul 2025

Meredith

Room was very clean, location was hard to beat, 5-10 minute walk to anything and everything. We visited during a warm couple of days so the lack of air conditioning was a little tough but bearable.

Leisure Family

10/10

Exceptional

26 Jul 2025

David

A nice surprise

A very comfortable hotel. The beds are quite small, but that’s the only complaint. Extremely reasonable rates. A nice garden courtyard. Friendly staff. Great location.

Partner

6/10

Pleasant

24 Jul 2025

Julia

The property was okay. A couple of areas could be improved:
- it was very difficult to get a hold of the staff via phone
- i know the rooms are very basic but a couple of hooks or shelves on the wall would have been nice

Leisure Family

8/10

Excellent

24 Jul 2025

Andie

Overall a great time. We had a studio so we were able to make some light food but also enjoyed the local restaurants. The staff were very friendly. The room was quite stuffy and hot (summer booking) but they had fans available for us and that improved the air flow nicely. I have mobility issues and the elevator had issues our entire stay and was out of service the day we checked out. Luckily they were accommodating and let us check out later when it was fixed. Really lovely staff!

Leisure Partner

6/10

Pleasant

24 Jul 2025

Kiyomi

The front desk staff at the time of check-in were lovely. They were so kind and welcoming. We would recommend having fans in each room as the temperature was a bit warm.

Leisure Partner

10/10

Exceptional

19 Jul 2025

Amy

Staff friendly, quick check-in, small room but clean and modern, good shower, lots of storage for luggage, air conditioning, great location for the city or bus and train station for day trips. Ideal as a base for a short trip or onward journey.

Leisure Self

10/10

Exceptional

19 Jul 2025

Lizabeth

Dorm apartments converted to hotel rooms for the summer made it possible for our young adult kids to have some privacy on vacation. Rooms were small but functional. Not fancy but a decent place to stay

Leisure Family

6/10

Pleasant

16 Jul 2025

Christopher

If you’re ok with a dorm room this place is for you. However, the large open area next to check in was a nice place to go. The price was right, the front desk people very friendly and accommodating. We needed a fan and a hair dryer and they quickly provided them. The biggest problem was that the bed was up against a wall so the inside person had a tough time getting in and out. Storage was plentiful, but no tv, refrigerator, or any way to make coffee. But, like I mentioned above, the common area worked for us. So I gave it a three but overall, it was a good stay and according to most prices in Ireland, well worth the money

Leisure Partner

10/10

Exceptional

14 Jul 2025

Amanda

The staff who work there are very sweet. The bedrooms themselves are very basic but there is laundry on the premises and it’s very walkable. Pay extra for parking but you get a discount. Not luxurious but gets the job done for a fair price.

Business_and_leisure Self

6/10

Pleasant

07 Jul 2025

pamela

We stayed 4 nights. 2nd 2 nights were very expensive. Location is good. It’s 25 Euros for a late check out. Seems excessive. Staff very friendly. No face cloths and no garbage cans seem odd and common area is nice but there is no fridge. North Americans like face cloths and fridges for leftovers while traveling. Had I booked 4 nights at once instead of 2 plus two I would have saved 100 Euros. My mistake but we believed we were going to get charged the same for first 2 nights as the second 2 nights but they got busy so couldn’t offer matched rate

Friends

10/10

Exceptional

03 Jul 2025

Douglas

Great student housing in a great location.

Leisure Self

8/10

Excellent

30 Jun 2025

Cindy

No garbage container in unit annd poor water pressure Otherwise , great location and very clean.

Leisure Family

10/10

Exceptional

29 Jun 2025

Rachelle

Great location. 3 Minutes to the bus and train terminal.

Business_and_leisure Friends

8/10

Excellent

28 Jun 2025

Jacky

Property was very clean and staff was exceptional. The bed was ok but not great. No waste basket in the room or bathroom which was strange.

Leisure Self

4/10

Poor

27 Jun 2025

Eric

Overpriced for poorly maintained rooms. Avoid

Business Self

6/10

Pleasant

27 Jun 2025

Christopher

The hotel, while at a great location, was lacking in several areas. For one, when we first entered the room, it was clear that room service didn’t do a thorough job as there were crumbs in several locations and there were hairs on the bathroom floor. We don’t understand why room service only came in to fix our bed but not other cleaning the bathroom properly along with dealing with the sink drainage issue. The AC was not working and the room and the hallways leading to it were very hot. We had to request a fan to help cool down the room. Also, the bathroom sink had a drainage issue that was an annoyance the whole time we were there. I would recommend this hotel if you want a location close to the downtown Galway and to the tour pick up spots and able to overlook the cleanliness.

Leisure Partner

6/10

Pleasant

26 Jun 2025

Ginette

Room was quiet as I asked for but need to pass on important information such as using washing machine that was very complicated technically and dealing with problems in room.

Leisure