Name: Hometowne Studios Painted Post
Address: 304 South Hamilton Street, Building B, New York, 14870, US

4/10

Poor

15 Jul 2026

Renee

We checked in at 8pm after a day in the heat. Our room was 90 degrees even though the staff said their notes said the air conditioner was on. The staff also mentioned that the room should cool off in an hour. We couldn't sleep in the temperature of the room. We had an awful night. The sink counter was at an odd height (low), dirty, and the beds were very firm. Pool was closed for the season(it is July). We had a suite that included a kitchenette and full fridge. No utensils, paper products, nothing. People were obviously living in some of the rooms. Staff was nice but I blame the way the place is run.

Pet

2/10

Poor

08 Jul 2026

Cynthia

Room was not clean. Stains on sheets and comforters. Floor dirty as well as tub. I complained but nothing was done. On the second night we were there I asked for my room to be cleaned during the day and it was not done. I asked for towels and washcloths 3 times before I got them. AC was turned off in the room when we arrived, and it took about 4 hours for our room to get cool. I will never stay at this hotel again.

Family_with_children

6/10

Pleasant

07 Jun 2026

Colleen

Check in staff were friendly and helpful. Room comfortable but a bit run down especially the bathroom. Multiple families living in the hotel so lots of kid noise, smoking at entrance to our area and dogs barking. People hanging out in parking lot till late.

Partner

8/10

Excellent

13 May 2026

Marilyn

Liked the check in staff, who was very friendly and helpful. Facilities were clean and the room was spacious with a full sized fridge. One problem was the room number had fallen off and the number was written on the wall in pencil. Hard to see. It was quiet and had adequate heat. Was comfortable in all.

Self

8/10

Excellent

01 Jan 2026

Randy

Room was clean staff was excellent winter so pool was covered and don’t know about pets however did see a few dogs and heard a few barks..

Leisure Family

8/10

Excellent

25 Oct 2025

Joseph

The room and service was good but something needs to be done about the doors slamming at all times of the day and night.

Friends_and_family Family

4/10

Poor

07 Oct 2025

Scott

The front desk staff was good and room was a good size with a large fridge. The positives end there.

We had low expectations being a 2 star motel however the cleanliness of the room was very poor, lacking basic amenities such as coffee maker, cups in the bathroom, basic utensils you would expect with a room advertised as a suite, bedding, pillows, and towels were extremely cheap and uncomfortable. It was extremely noisy 24/7 with doors slamming and noise traveling throughout the rooms.

Some very basic improvements by management could greatly elevate the experience.

Leisure Partner

2/10

Poor

07 Oct 2025

Cristina

Staff is very polite and friendly, that's the only bright piece Room and common areas are shabby and dirty. Few amenities (you have to turn in your towels for new ones). Loud \"neighbors\" that you hear right through the connecting doors and bathroom vents. We were here for the Wineglass Marathon and didn't sleep much - I guess our fault for not booking sooner.

Leisure

6/10

Pleasant

06 Oct 2025

Shaun

Said “updated in 2023.” This meant a fresh coat of paint over rusted, broken and cracked walls and doors.

Leisure Partner

10/10

Exceptional

27 Sep 2025

Amanda

Pet friendly and check in was great. The gentleman that helped me was so kind and welcoming. Thank you

Pet

10/10

Exceptional

20 Sep 2025

Sara

The attendant at the front desk was wonderful. Very friendly and helpful. Thank you!

Leisure Partner

6/10

Pleasant

08 Sep 2025

Brian

Staff were friendly, facility was a little dated but overall clean. Layout of the room was akward, having a small bathroom but large room. Also, the fact there is no breakfast option was a drawback. If you get a good rate, then it's worth it.

Leisure Self

8/10

Excellent

26 Aug 2025

David

Need to update the hallways

Partner

2/10

Poor

17 Aug 2025

Debora

Never booking a room at Red Roof again!

The receptionist appeared to be on drugs. We did not feel safe-

8/10

Excellent

07 Aug 2025

Kellyann

Enjoyed the outdoor pool and the amazing Mexican restaurant right on the property, the food and drinks were amazing and the prices were great.

Leisure Partner

10/10

Exceptional

05 Aug 2025

Darcie

It was convenient to the museums and shopping. The Mexican restaurant was to die for and dandy right next to the place

Leisure Self

4/10

Poor

03 Aug 2025

Jessica

We just needed a place to sleep and this was all it was. It smelled like smoke and wet dog, the doors bang all night, the pillows are completely flat and no extras, the towels were dirty in the bathroom, just was not place i would let my kids stay with me.

Leisure Partner

2/10

Poor

03 Aug 2025

Noble

My stay was really bad. First of all I didn’t get any actual pillows. I got smaller pillows which are used for couches so I had to go get pillows from the lobby. Then my room was not clean. My bedsheets were dirty and the housekeeping did not give me a fresh set of towels the next day. And then staff there was a bit rude to me. So yea I want compensation for this trip. This was a bad experience.

Leisure Friends

4/10

Poor

24 Jul 2025

Steven

The room only had 1 thin blanket with no spare. The pillows were the size of throw pillows for a kingsize bed. It is very dated. You hear everything around you. It just didn't look clean.

8/10

Excellent

19 Jul 2025

Verified traveler

Would prefer next visit staying upstairs..

It was overall okay. The slamming of the room doors is very loud. The dogs barking at all times of the day is annoying. The smell of pet urine was strong at times. The other guest arguing loudly was not pleasant, but the front desk staff during first shift and second shift was great.

Business

4/10

Poor

13 Jul 2025

Brown

The attached restaurant was fantastic. Not so much for hotel. First floor was awful, hallways smelled like wet dogs, in 3 days, no room service, no cleaning, no new towels, no making beds, no emptying trash. Appears locals live long term on first floor with pest. After 2 days asked for fresh towels and front desk advised to come to desk and pick up. Bathroom floor and edges of tub dirty with grime and hair. I suppose I made my point and simply tired of writing and thinking about the stay there. The funniest thing was the envelope in the room to leave a tip???? Ha!!!

Leisure Friends

4/10

Poor

07 Jul 2025

Adam

Smelled like mildew and dog. Kids ran the halls all hours of th

6/10

Pleasant

25 Jun 2025

Penny

Excellent Front Desk Clerk, Roy!!!

Mr. Roy at the front check in desk was amazing…very helpful, and went above and beyond to help in anyway he could!!! He made all the difference at this motel!!!!

Partner

2/10

Poor

22 Jun 2025

Donovan

Terrible.

Leisure Pet

2/10

Poor

20 Jun 2025

Larry

2023 remodeling certainly didn't include the room we were assigned. Room was dirty & dingy.

All external door safety locks were not functioning, anyone could enter the building.

Woken @ 5:00 by loud argument / conversation in Spanish followed 1/2 hour later by a loud noise which sounded like someone making multiple smoothies in an industrial blender

Leisure Partner

2/10

Poor

20 Jun 2025

James

Avoid. Rough shape, dirty, doors not secure.

Leisure Family

10/10

Exceptional

12 Jun 2025

Christopher

Excellent service, nice room, good service

Business Family

4/10

Poor

10 Jun 2025

Juan A

Definitely not a place for sensitive sleepers because the walls are paper thin and you can hear everything your neighbors are doing. Unfortunately heard a domestic dispute happening that spanned our whole 2 night stay.

The room set up was not as pictured, but the bed was a king size at least. There was quite a noticable amount of dirt in the floor by the window and I think cigarette ash in the AC unit, but thankfully the room didn't smell like smoke.

The bathroom was very bare minimum clean meaning the tub thankfully was ok.The drain unfortunately was not great and if you're coming from a camping trip expect to be standing in dirty water until the end of your shower. The toilet however looked like it had been used before I checked in and the bowl had scum rings and the base urine stains.

The fridge was thankfully clean, but the microwave wasn't due to what looked like to be old food spillage. Also, don't expect there to be any dish soap, plates, cups, or silverware even though the room has a kitchen sink, counter space, and cabinets.

Self

4/10

Poor

30 May 2025

Shirley

The staff was friendly and the room look presentable, but I had to have the sheets changed because they were stains on them. The towels were important condition also including stains, even though they smelled clean. The overall appearance of the room seemed pretty clean. I asked the front desk to change the sheets and they did but it puts a bad taste in your mouth to even have to ask. I think they just needs to be new sheets and towels.

Friends_and_family Family

8/10

Excellent

26 May 2025

Kimberley M

We pulled the blankets back and the sheets appeared to be stained with blood

Leisure Family

6/10

Pleasant

26 May 2025

Deborah

Several local people stay here with their pets, and the smell is less than desired. The hotel could use a good carpet cleaning. Pool was not accessible nor even in operation. Last but not least if you are staying on the second floor and have several items to carry in be prepared to take the elevator up to the second level and then have to walk down a flight of stairs to get to the second floor. Very unusual layout and not convenient after a 14-hour drive.

Business_and_leisure Self

2/10

Poor

03 May 2025

Kendra

I have disabled children and I was banned from the property bc they are loud. They knew this when I checked in but yet they still refused me to stay again

10/10

Exceptional

12 Jan 2025

Cedric

Restaurant is connected

4/10

Poor

20 Nov 2024

Theresa

Hallways were dirty with stained carpet. Doors slamming for hours. Noisy. Could smell Marijuana and cigarettes in hallway and room across from ours. Alsi it had 2 large bags og garbage outside room across from us.

Leisure Pet

8/10

Excellent

06 Nov 2024

Meghan

Room was nice and just whet i needed for a quick nights stay.
The ice machine is gone, and the restaurant is being renovated since CPVID, but the staff didnt mind getting me ice out the kitchen and plasticware.

8/10

Excellent

17 Oct 2024

Kimberley M

It’s a good value but I was disappointed there was no coffee maker or cups for beverages in the room

Leisure Self

10/10

Exceptional

14 Oct 2024

Kimberley M

The property is getting run down since I was there last it’s a shame should be in better. Condition

Leisure Self

4/10

Poor

16 Sep 2024

james

never again

Leisure Partner

4/10

Poor

31 Aug 2024

GERMAN

My overview

Well, even that the front desk personnel were friendly, but the condition of the hotel is a big disappointment. The room smells, the bedding had a yellow spot and pillows had a makeup on it. I called to front desk and they offered me the new set of bedding, but the new one wasn't much better. It was semi dry and very old with the signs of over usage. In other words it better throw away. Noisy and smelly air conditioner

Partner

4/10

Poor

14 Aug 2024

Robin

This could be a very nice place to stay, but . . . advertised a stocked kitchen; nope, cupboards were bare. Door to room was over 1” from floor so you could hear everything. Door closing mechanism was not in good condition, they slammed so hard that your bed moved. People smoked weed and e-cigs right outside our room. Washer and dryer were ripped out with no facilities available. We blew a fuse just trying to microwave a snack. The location is nice and property has lots of potential if it was managed properly.

Leisure Family

6/10

Pleasant

25 Jul 2024

Verified traveler

Subpar

Staff was beyond friendly, the cleanliness of the room was less than desirable. My feet were black walking around barefoot and found a pair of someone’s glasses in the bed

Friends_and_family Family

10/10

Exceptional

24 Jul 2024

Laura

Very pleasant and friendly staff. Pet friendly facilities, large pool. Bathroom was small and no coffee maker in room but room was large and beds were very comfortable, linens were very clean. Definitely will be back again soon.

Leisure Pet

10/10

Exceptional

14 Jul 2024

Camila

All the doors slam really loud

8/10

Excellent

05 Jul 2024

Steven

It was just a place to sleep for the night and it did its job.

Leisure Partner

8/10

Excellent

21 Jun 2024

John

No body wash or conditioner, only 1 small tube of shampoo and1 small bar of soap.

Business

4/10

Poor

13 Jun 2024

Michael

Stained sheets, poor lighting in room, no type of cup for even brushing your teeth.

Partner

10/10

Exceptional

09 Jun 2024

Jeffrey

Nice place. Very clean. Good value for the price

Leisure Partner

2/10

Poor

28 May 2024

Heather

We arrived later but when going to watch tv we only had 3 stations, we got a room with a kichenette in it no coffee maker or ice bucket no coffee nothing. The supplies in bathroom were for only one person.. good thing we brought our own, the bathroom door wouldn’t close properly. When checking out I told the manager and he did nothing but ask if I told the night person I said no it was late we were tired. I’m sorry but when it’s late who really wants to deal with staff coming in your room for the things they could have checked and made sure was properly working. Plus the noise of the actual doors closing from other rooms was so loud it sounded like a gun shot each time the guest left their room so sleeping was not the greatest. Poor guest service in my eyes.

Leisure Partner

10/10

Exceptional

26 May 2024

Sharon

Room is beautiful and very clean. Staff was very helpful. Bathroom sink drain was broken. I got the idea that it was not in the best neighborhood.

Leisure

8/10

Excellent

20 May 2024

christy

Enjoyed our stay

This hotel was very reasonably priced. Our room was clean and quiet. We slept well. The exterior needs work. The halls could use an update, carpet, paint, etc. The exterior doors were not always secure, sometimes left propped open. There were no ice machines. No coffee pots in the rooms. Coffee in the lobby just okay. The hotel's location was very convenient to shopping and Peaches and Cream ice cream and vegetable stand.

Friends_and_family Family