Show prices in

Choose a currency for your trip.

More currencies

More crypto

Find your next stay

Delfines Collection Hotel By Mercure

Santa Cruz · Bolivia

Calle Pablo Sanz 29 EquipetrolView location

9.0/10Excellent100 Reviews
Cleanliness9.2/109.2
Service9.0/109.0
Comfort9.6/109.6
Condition8.8/108.8
Amenities8.6/108.6
See all ratings
Check availability Pay with crypto or card

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Delfines Collection Hotel By Mercure

Delfines Collection Hotel by MercureBy Mercure Los Delfines is strategically located in a residential business area, a jewel in the city of Santa Cruz de la Sierra. Our main objective is to provide a quality service that will meet the highest standards of our guests.

We have modern rooms fully furnished to make our guests' stay comfortable and pleasant.

Read more about this hotelShow less

Located in Santa Cruz (Equipetrol), Delfines Collection Hotel By Mercure is within a 15-minute walk of Santa Cruz Zoo and Ventura Mall. This hotel is 1.1 mi (1.8 km) from Patio Design LifeStyle Center and 1.7 mi (2.7 km) from Centro Cultural Oriental.

Make yourself at home in one of the 27 air-conditioned rooms featuring minibars and Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include phones, and housekeeping is provided daily. null

Popular amenities

Free WiFi
Accessible facilities

Check-in and check-out

Check-in from 12:00 PM
Check-in until Anytime
Check-out until 12:00 PM

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Professional property host/manager

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • You may be required to pay the following charge at the property: Bolivia Value-Added Tax (VAT) at 13%. A VAT exemption is available to travelers who present a valid passport or tourist visa showing they are not a resident of Bolivia.

    We have included all charges provided to us by the property.

  • Special Instructions
    Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Nearby attractions

Santa Cruz Zoo 0.9 km / 0.5 mi
Ventura Mall 1 km / 0.6 mi
Patio Design LifeStyle Center 1.6 km / 1 mi
Centro Cultural Oriental 2.3 km / 1.4 mi
Municipal Library 2.6 km / 1.6 mi
Arenal Park 3.1 km / 1.9 mi
Guarani Nandereko Nomai Art and Culture Center 3.2 km / 2 mi
Centro Cultural Ronald Roa 3.2 km / 2 mi
Ethno-folkloric Museum 3.2 km / 2 mi
Las Brisas Shopping Center 3.2 km / 2 mi
La Recova Artisan Walk 3.3 km / 2 mi
Casa Municipal de Cultura Raúl Otero Reiche 3.4 km / 2.1 mi
Plaza 24 de Septiembre 3.4 km / 2.1 mi
San Lorenzo Cathedral 3.5 km / 2.2 mi
Franco Aleman Cultural Center 3.5 km / 2.2 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 36
  • Family rooms: 8
  • Accessible rooms: 4
  • hotel
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Airport ShuttleExtra charge
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • QUADRUPLE WITH BALCONYQUADRUPLE • WITH BALCONYQUA.BL

    Photos are not available for this room type.

    Delfines Collection Hotel By Mercure

    QUADRUPLE WITH BALCONY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.BL

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 48 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable2 photos

    Delfines Collection Hotel By Mercure

    DOUBLE KING SIZE BED

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    48 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Room amenities

    • Cable TV
    • Satellite TV
    • Desk
    • Alarm clock
    • Turndown service
    • Wake-up service
    • Wi-fi
    • Individually adjustable air conditioning
    • Ironing set
    • Internet access
    • TV
    • Hairdryer
    • Bathroom: 1

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO KING BEDSDOUBLE • TWO KING BEDS • 1 Bedroom • 48 m²DBL.2K-1
    DOUBLE TWO KING BEDSPhoto unavailable2 photos

    Delfines Collection Hotel By Mercure

    DOUBLE TWO KING BEDS

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    48 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 0
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO KING BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2K-1

    Room amenities

    • Individually adjustable air conditioning
    • Ironing set
    • Internet access
    • TV
    • Wi-fi
    • Hairdryer
    • Bathroom: 1
    • Wake-up service
    • Turndown service
    • Alarm clock
    • Desk
    • Satellite TV
    • Cable TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Delfines Collection Hotel By Mercure

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-1

    Photos are not available for this room type.

    Delfines Collection Hotel By Mercure

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO KING BEDSDOUBLE • TWO KING BEDS • 1 Bedroom • 48 m²DBL.2K
    DOUBLE TWO KING BEDSPhoto unavailable2 photos

    Delfines Collection Hotel By Mercure

    DOUBLE TWO KING BEDS

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    48 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO KING BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2K

    Room amenities

    • Wi-fi
    • Wake-up service
    • Turndown service
    • Alarm clock
    • Desk
    • Satellite TV
    • Cable TV
    • Bathroom: 1
    • Hairdryer
    • TV
    • Internet access
    • Ironing set
    • Individually adjustable air conditioning

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE KING SIZE BEDQUADRUPLE • KING SIZE BEDQUA.KG

    Photos are not available for this room type.

    Delfines Collection Hotel By Mercure

    QUADRUPLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    Delfines Collection Hotel By Mercure

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Delfines Collection Hotel By Mercure

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D

    Photos are not available for this room type.

    Delfines Collection Hotel By Mercure

    DOUBLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Delfines Collection Hotel By Mercure

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Delfines Collection Hotel By Mercure

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Delfines Collection Hotel By Mercure

9.0
Excellent
100 Reviews
Cleanliness
9.2 /10
Service
9.0 /10
Comfort
9.6 /10
Condition
8.8 /10
Amenities
8.6 /10
50 reviews shown
10/10
Exceptional
08 Jun 2026
ALEJANDRO
Great location, nice and quiet neighborhood.
Partner
6/10
Pleasant
25 May 2026
William
I was really surprised the property is only 4 years old as some things seemed much older (Shampoo dispenser etc)
Pool area was nice but unfortunately it was to cold to use
2 of the 3 front desk personnel couldn’t speak any English but could harass me about having a second room key which is needed if you want to charge computers while in the city
Self
10/10
Exceptional
21 May 2026
Isbel Antonio
Super good will recommend it
10/10
Exceptional
18 May 2026
Walter
Clean room
Partner
6/10
Pleasant
18 May 2026
Peter
Did not enjoy the check in process, awkward, and if you show up early, in our case 2 hours from our international flight, they charge half a days room charge. Apparently common with some hotels here, not a great start. Aircon too cold when it was 14 degrees outside and wouldn’t turn onto heat. The best part was the breakfast and pool area, loved it. Actually really enjoyed the breakfast, that saved the stay.
Friends
10/10
Exceptional
17 Feb 2026
Paola
Yes room was tidy and clean. Beds were very comfortable
Friends_and_family Family
10/10
Exceptional
10 Feb 2026
Peter
Rooms are always spotless good breakfasts rooftop pool with decent view
8/10
Excellent
05 Feb 2026
Johnny
Clean, well maintained and good customer service.
10/10
Exceptional
30 Oct 2025
Mario Andres
Todo excelente como siempre. Merece la pena regresar
Business Self
10/10
Exceptional
22 Aug 2025
mary
Clean comfortable rooms
10/10
Exceptional
23 Jun 2025
Mario
La atención, la ubicación, la comodidad y la limpieza. Todo lo importante está excelente
Business Self
2/10
Poor
04 Jan 2025
Rodolfo
Beware… This place had bed bugs.
10/10
Exceptional
21 Dec 2024
Roberto

Muy buena relación precio/calidad

Pieza grande, cama muy confortable.
Muy bien ubicada, desayuno variado. Buena piscina, el gimnasio muy pequeño
Self
10/10
Exceptional
25 Nov 2024
Monica
Comfortable and clean.
10/10
Exceptional
04 Aug 2024
Abe
It was clean
Leisure Family
10/10
Exceptional
02 Aug 2024
Helena
Staff was understanding and friendly! Very good breakfast!! And overall had a good stay!
10/10
Exceptional
19 Jun 2024
Verified traveler

Nice hotel for the price

The room was clean and spacious. The bed was very comfortable and the breakfast was generous with a lot of variety.
Partner
8/10
Excellent
14 Apr 2024
WILLY
Buena ubicación.
Personal amable.
Lugar tranquilo.
Habitaciones confortables.
Business Self
10/10
Exceptional
14 Apr 2024
Jerson
very clean. also the bed was very confy. Overall really good.
10/10
Exceptional
18 Mar 2024
Carlos
Nice small hotel
Business Family
10/10
Exceptional
19 Feb 2024
Juan
This is a well kept property with spacious and well appointed rooms.
10/10
Exceptional
07 Feb 2024
Juan
Well located and reasonably priced small modern hotel.
Business Self
10/10
Exceptional
30 Jan 2024
Rosario
The ataff was wonderful! They were very polite and very attentive! Thank you!
Most definitely we are going to be back!
Thank you Delfines for everything!
Leisure Family
10/10
Exceptional
07 Jun 2023
Luisa
Excellent place to stay!
Leisure Family_with_children
6/10
Pleasant
12 Apr 2023
Josseline De las
location
dinning
Business Partner
10/10
Exceptional
21 May 2026
MARIO EDSON
Cama excelente, tudo muito bom e limpo
Self
10/10
Exceptional
22 Apr 2026
Ivis Roney
Excelente todo recomendado
Self
10/10
Exceptional
11 Mar 2026
Leonardo
Tudo otimo
Self
8/10
Excellent
02 Mar 2026
Diego
Não tenho nada a reclamar, exceto a água que escorre pelo banheiro pois não tem porta no box. Pedimos pra manutenção que foi feita, mas a água escorre por cima do filete.
Café da manhã muito bom e com funcionário muito atencioso. O funcionário da noite estava sozinho e sobrecarregado na cozinha. A piscina estava turva e acredito que ninguém usa pois não tem cadeiras ao redor para tomar sol.
Friends_and_family Family
6/10
Pleasant
31 Jan 2026
monica
Ok for a short stay. Pool was under maintenance while I was there so I never got to use it.
Self
10/10
Exceptional
06 Jan 2026
Tais Maria
O quarto é excelente, muito limpo e organizado, além de espaçoso. a equipe sempre muito gentil e prestativa. Café da manhã justo!
Self
8/10
Excellent
20 Dec 2025
Mette
La ubicación está muy bien. La piscina estaba muy sucia.
Friends_and_family Friends
10/10
Exceptional
16 Nov 2025
Verified traveler
Das Zimmer war super! Das Personal war freundlich und das Essen sehr lecker!
Family_with_children
10/10
Exceptional
09 Nov 2025
MARIA ALEJANDRA
Muy central, cerca de Manzana Cuarenta, Green Tower, del Mall..
Es una zona segura, tranquila y para hotel de negocios es perfecto.
Business Self
10/10
Exceptional
28 Oct 2025
Alexandre
Excelente
Business
6/10
Pleasant
26 Oct 2025
PABLO
Todo bien, ordenado y limpio y sobre todo en una zona tranquila de la ciudad para las personas que buscamos tranquilidad.
Business_and_leisure Family
10/10
Exceptional
13 Oct 2025
Vinicius
Cafe da manhã muito bom, quartos limpos e confortável, bairro muito bom também, próximo aos melhores restaurantes
Friends_and_family Family
8/10
Excellent
04 Jul 2025
RUI
Excelente atendimento. Equipe muito atenciosa e profissional.
Business
6/10
Pleasant
01 Jul 2025
Alberto
decepcionado en el check out. me hubiera gustado pagar una parte en efectivo y me lo cargaron todo en la tarjeta. me ha sobrado mucho dinero boliviano que tendré que cambiar a un peor tc.
En el momento del pago no me dijeron que tenía que pagar una noche mas y cuando se dieron cuenta me llamaron para pagar y yo ya me había ido. Fue muy incómodo tener que dejar un sobre con el dinero por el pago de esa noche en otro lugar.
Cuando pedí una factura única desglosada me dijeron que no era posible y me resulta poco conveniente tener que presentar tres facturas distintas.
La última vez que fui quedé satisfecho pero esta vez lo cierto es que he quedado muy decepcionado.
EN el dispensador de la ducha solo se ve una etiqueta que indica champú. La otra etiqueta está malograda y no indica nada. Lo lógico es pensar que es gel de ducha para el cuerpo pero me temo que era acondicionador. Para el cuerpo sería la barrita de jabón que es mucho más incómodo. Lo ideal sería poner dispensador de gel de ducha.
Saludos,
10/10
Exceptional
29 May 2025
giselle
Lugar extremamente limpo, confortável e atendimento muito bom. Muitas comodidades próximas al hotel, boa localização
Business
10/10
Exceptional
04 May 2025
Elena
Muy bueno
Leisure Family
10/10
Exceptional
13 Apr 2025
Erica

Ótimo hotel com excelente localização

A estadia foi ótima!
O hotel é bem limpo, organizado,o café da manhã é bom.
O quarto é beeeeem grande.
Um ponto de atenção pro checkin que, apesar de no app dizer que é as 12:00, ao chegar no hotel, informam que é as 14.
A localização também é ótima, mto perto de vários bares da San Martin.
Partner
10/10
Exceptional
24 Mar 2025
Edimar

Melhor hospedagem que fiquei na Bolívia

A melhor hospedagem que fiquei na Bolívia, não pense duas vezes , se hóspede aqui porque ele é muito limpo, cama confortável, café da manhã variado e delicioso.
Os atendentes são muito simpáticos e prestativos .
Partner
10/10
Exceptional
11 Jan 2025
Verified traveler

Muito bom custo x benefício

Funcionarios agradaveis, atenciosos e solícitos. Cafe da manha variado. Quartos super confortável.
Friends_and_family Family
10/10
Exceptional
09 Nov 2024
Maria
Está muy bien el desayuno, la atención. Hay ciertas partes del hotel que necesitan mantenimiento pero en general excelente
Leisure Family_with_children
8/10
Excellent
21 Aug 2024
Gustavo
Todo muy bien
10/10
Exceptional
29 Jun 2024
WILLY
Buena zona, buena habitación, buen precio...
Leisure Partner
8/10
Excellent
30 May 2024
Gustavo
Nice place for an overnight
Business_and_leisure Family
6/10
Pleasant
21 May 2024
VICTOR HUGO
Buena atención de recepción, mala atención de administración.
Buen desayuno, necesitan cambiar las toallas y sábanas por que ya están con manchas y desgaste
Business Self
6/10
Pleasant
16 Apr 2024
VICTOR HUGO
Opción regular, necesita mantenimiento y cambio de toallas ya que están rotas y manchadas.
El personal de recepción es bastante amigable y empatico, la administradora por otro lado es una persona atrevida y desconsiderada
Leisure Family

Location & surroundings

Delfines Collection Hotel By Mercure
Calle Pablo Sanz 29 Equipetrol, Santa Cruz, Bolivia

Hotels Nearby

Compare other stays close to this hotel. Choose travel dates to check availability.

Explore the map
Show 43 more nearby hotels

Delfines Collection Hotel By Mercure

20 hotel photos