Name: Yotau All Suites
Address: Av. San Martin No. 7, Santa Cruz De La Sierra, 3377, BO

8/10

Excellent

03 Aug 2025

Ruben

My issue was because the property inside the room was old needs a lot maintenance I found a underwear en the cabinet in the bathroom

Business Family

10/10

Exceptional

19 Apr 2023

Sebastián

I like everything

10/10

Exceptional

28 Aug 2019

Marcial J

Great hotel

It was clean and the restaurant had really good food

Self

10/10

Exceptional

30 Aug 2018

Verified traveler

Good hotel. Centrally located.

6/10

Pleasant

28 Jun 2018

E

Needs to improve the Bathrooms

The Bathroom was very old fashion, the vanity was broken, the bathtub had a big stain and the shower had a door? to a mechanical area? very disappointing for a 5-star Hotel! over all the bathroom was terrible!

4/10

Poor

30 May 2018

Carolina

Dissapointed!!... price is too high for this hotel.
Room smells musty. Air conditioning dusty. And beds (sheets and pillows) were not clean. Also, the electrical outlets were a bit loose.

I am requesting a reduced rate per night to be Charged.
Thank you.

2/10

Poor

07 Nov 2017

martinez

We stayed one night not sure if I could have stayed longer. We found roaches in the bathroom and in the bedroom. My friends room was even worse, they had to change rooms. The kitchen was very old and falling apart. I didn’t use it but the pool looked nice at night.

4/10

Poor

23 Oct 2017

Vivi

Need maintenance, no clean, the breakfast is the best .

8/10

Excellent

03 Mar 2017

Verified traveler

Good location, adequate hotel

Fine hotel. Good bargain for the money.

6/10

Pleasant

30 Oct 2016

Verified traveler

Good location. Friendly staff
Poor breakfast. Reasonable price but I doubt it is a 5 stars
Overall isca nice hotel for a business trip

2/10

Poor

13 Jul 2016

Adrian

Never again !

The hotel needs an urgent update and upgrade. Springs killing my back, wet carpet smelling horrible, bathroom arcaic, taps leaking and a poor breakfast. Nothing else...

8/10

Excellent

28 Apr 2016

Nihad

Nice hotel, spacious suite and helpful staff.

Overall, our experience was very good, with one qualification: limited number of staff spoke English, which made it a challenge for us to navigate through daily interaction with staff.

2/10

Poor

16 Feb 2016

Mikey

Outdated hotel with poor amenities

Well as we already know when traveling,many countries idea of service is not up to par with USA,neither is Bolivia.But
our complaints will be focused on the restaurant,the pool and the spa.1)Restaurant-on the menu it talks about the
food prepared by their executive chef.LET ME TELL YOU-the dinner gave us Food Poisoning.I believe it was the
ceveche,because it just wasnt as fresh as we are used to,but believed it was ok to consume.My wife threw up two
hours later,and spent the next two days with feeling awful and having 911 emergency diarrhea.I can not throw up due
to a stomach proceedure that prevents me from doing so.I spent the next several days with a low grade fevel,my
skin feeling irritated,and waiting out the food going from my stomach to my intestines and finally out of my system.On
top of all this,the next day was a holiday and all the pharmacies were closed.So we could not start an antibiotic until
wednesday.As a side bar,our main dish that evening was beef.It was not prepared properly and was tough and did not taste very good.I can cook better than this.On top of it all,we had to pay for it.2) I ventered down to the pool on
wednesday,there was no towel station,and the pool was dirty,all kinds of stuff floating on top and sitting on the bottom.3)Spa was no experience,you had to call for an appointment to get a massage,or a sauna.The masseuse
came from her home,and we had to pay the desk clerk for calling her.WOW.The massage was good after feeling
like CRAP

6/10

Pleasant

24 Dec 2015

Verified traveler

Hotel near to good Restaurants

This hotel seems to have a good history and now it definitely needs some renovation.
Only receptionists speaks english as mostly with other Hotels in Santa Cruz.
Had a bad air-conditioner in the room and was repaired after i asked to get them fixed.
Breakfast is basic and nothing special.

8/10

Excellent

21 Aug 2015

Lisiane

Confortable room

The room was very large and comfortable, including a balcony, kitchen, room, bedroom and bathroom (although the bathroom was a little old).

8/10

Excellent

03 Aug 2015

John p

nice enough

great bellboy Benidicto nice guy , the front desk could be more efficient.Got stuck in the elevator. An older property but well located nice gardens recommended. good food good breakfast

6/10

Pleasant

17 Jul 2015

Verified traveler

Second Stay

The hotel meets my requirements while doing business in Santa Cruz.

4/10

Poor

21 Mar 2015

Verified traveler

Not for business!\n

Stayed 1 night for business and though an interesting hotel for its architecture did not meet my expectations for efficiency, practicality and common sense: No working WiFi, Elevators broken, nothing for a quick something to eat, no lobby to speak of, etc, etc. May work for the tourist exploring that area of Guadalajara but not for business.

6/10

Pleasant

28 Nov 2014

Donald

Yotau Suites Good Location good hotel

This is my 3rd time staying at this hotel during a business trip to Santa Cruz. The arrival at the hotel was marred by the fact that the elevators don't go directly to all the floors, about ½ the rooms require walking up ½ a flight of stairs. This is not horrible, but no fun when you are carrying bags. The elevator closest to my room did not go to the 4th floor (requiring a walk up a ½ flight of stairs) because the 4th floor button was broken, so we went to the 5th floor and walked down a ½ flight of stairs. My impression is that this hotel is in need of upgrading because in general the facility is showing signs of age, worn carpets, banged up walls, etc. The room was comfortable and having a suite was nice because you had a nice kitchenette with a large table for eating and working. One of the A/C units had to be repaired because the fan made a loud clattering noise, but the facilities people repaired in about 30 minutes. Although I declined the offer to move to a new room, proper housekeeping procedures might have avoided this inconvenience. The lighting was OK, the bathroom was clean and there was a good selection of toiletries. One problem with the bathroom was that the shower controls were difficult to adjust and the hot water was extremely hot which is a potential scalding danger. I didn't eat at the hotel restaurant, so I can't offer any info there.

6/10

Pleasant

24 Nov 2014

VINAY

Just Ok

The hotel lacks in cleaning. The hotel business center dosn't work at all. No computer, no printer.
I won't recommend for business travellers

8/10

Excellent

19 Nov 2014

Eduardo

Very nice hotel

Very good location, excellent service and room. Will comeback soon.

6/10

Pleasant

15 Oct 2014

Verified traveler

The stay was not what I thought it would be.

When I first arrived, the hotel did not have my reservation. The receptionist suggested that I had the wrong hotel. They proceeded to create a voucher of my credit card in case that they didn't find my reservation in their system. The staff was not too friendly.

On the way to the room, the elevator was small, when I reached my floor, the light of the hallway was burned. This made it very difficult to find my room.

The room was steamy, I turned on the AC. It took a long while to cool down the room.

I ordered room service. First they brought my glass of wine, then 20 minutes later they brought my burger and 20 minutes later brought the bill. A little stranger, seemed that they were not very organized.

All in all, for the price I paid, I would just prefer staying at Los Tajibos.

8/10

Excellent

10 Sep 2014

Verified traveler

The service was great, however they need to update the furniture and mattress.

10/10

Exceptional

10 Jun 2014

Andre

Very large room! Great restaurant and service.

Sure one of the best hotels to stay. The internet was not very good, but you can connect your laptop into a cable inside the business center.

4/10

Poor

13 Apr 2014

oscar

old style hotel

big room but internet was not that good. Not fast, weak signal and disconnected to offen

6/10

Pleasant

06 Feb 2014

Verified traveler

work trip

The hotel staff was very very nice and helpful. The internet could be a little faster but still worked. Location is good and several restaurants on the same street however cabs are inexpensive.

8/10

Excellent

19 Jan 2014

Mark

yatau

Very nice hotel; good restaurant; large room; but some areas outdated

6/10

Pleasant

18 Nov 2013

Verified traveler

First time in Bolivia

The hotel was in a convenient location. Nice view of the pool. The room was clean. The breakfast was good but the actual restaurant area was kept very warm and air conditioner not turned on until mid-morning.

10/10

Exceptional

27 Sep 2013

Verified traveler

Hotel Yotaú: Nice Hotel in a great location

During my stay in Santa Cruz, I stayed in 3 hotels in 3 nights and this hotel was by far the nicest and was close to good restaurants within walking distance. I did enjoy eating in the restaurant one night and the food and the service was excellent.

6/10

Pleasant

24 May 2013

Verified traveler

darum

Five stars Suite, but it is like three stars service

4/10

Poor

12 Sep 2024

Davide

Struttura vecchia che necessita di rinnovamento. Aria condizionata poco efficace e con splits vecchi.

Business

2/10

Poor

10 Jun 2022

KIYOSHI

2部屋予約、利用したが、一つはシャワーで熱いお湯が出たが、もう一部屋はほぼ水しか出なかった。　部屋の設備の状況がしっかりと確認されていない。

Leisure Friends

6/10

Pleasant

16 Jul 2018

janny

hotel 5 etoiles !!!! non 3

alors les suites, sont grande mais tout le reste est totalement dépassé !!!, je suis resté 17 jours, le matin même a 9h au petit-déjeuner, il y a pas grand chose et en plus c est toujours pareil !!! la literie sa va, j ai changé 2 fois de chambre !!! la premiere fois au 5 éme étage, au dessus il y a un club donc on entend tout !!!, 4 ème étage, on a eu un ronflement vibrant dans notre chambre !!! insupportable 3 jours pour réparé !!! sincèrement je voyage énormément mais la cela ne vaux que 3 *** !!! PISCINE PAS CHAUFFE ET JACUZZI EN PANNE !!!

8/10

Excellent

17 Jun 2018

Evelyn

Buen lugar para alojarse

Buena ubicación y excelente atención. La habitación muy cómoda pero la tv era muy pequeña para la distancia de mi cama al mueble . En los demás Excelente .

6/10

Pleasant

07 May 2018

Wenhai

应当添加遮光窗帘

8/10

Excellent

04 May 2018

Wenhai

可以配置加厚的窗帘

10/10

Exceptional

26 Apr 2018

Eber

Yotau

Hotel antigo, mas muito bom. Ótima cama, quarto enorme. Ótima localização. Café da manhã com muita variedade e muito bom. Funcionários muito atenciosos. Por ser antigo, tem alguns detalhes que pecam.

Partner

8/10

Excellent

10 Apr 2018

Silvia

Me gusto el hotel por la tranquilidad, el estilo clásico y la localización .
Fueron siempre muy amables

Family

10/10

Exceptional

26 Apr 2017

Verified traveler

Excelente hotel

Excelente ubicación, habitaciones muy amplias y cómodas. Muy buen servicio en general

8/10

Excellent

12 Mar 2017

Verified traveler

otel 5 estrelas. Fica no segundo anel da cidade perto das principais ruas comerciais e do centro. O Atendimento é maravilhoso, os quartos confortaveis. Tem salão de chá inclusive para as pessoas que não estão hospedadas no hotel. As piscinas são maravilhosas, ja que Santa Cruz é uma cidade extremamente quente.

8/10

Excellent

17 Nov 2016

Oscar

Encontrei pernilongos dentro do quarto o que foi um desconforto

10/10

Exceptional

19 Oct 2016

CARLOS E.

Buenas hubicación y excelente atención.

Bien satisfecho y si recomiendo el hotel.

10/10

Exceptional

23 Nov 2015

Marcos

Bom Hotel, limpo, organizado, otimo atendimento

8/10

Excellent

01 Nov 2015

John p

buen lugar

internet mejor no esta mal para precio , al bellboy muy buena

6/10

Pleasant

08 Oct 2015

JUAN

buena relación precio calidad

Habitaciones cómodas, personal amable, gimnasio y terraza con mucha falta de mantenimiento.

2/10

Poor

24 Aug 2015

Ana Carola

Pésima atención, falta de seriedad!

Normalmente yo me quedaba en este hotel por su comodidad y ubicación. Pero no se si esta vez cambiaron al personal o qué, pero tuve los siguientes inconvenientes:
- Luz del baño quemada, estado del baño descuidado.
- La segunda noche se olvidaron de asear mi habitación, si bien cuando lo solicité me arreglaron la cama, no es algo que uno espere en un hotel de 5 estrellas.
- La tercera noche cuando pasaron a buscarme y solicite que pasaran a mi habitación, recibí una llamada de recepción en un tono inapropiado indcandome que las visitas nocturnas tienen 30$ de recargo. Tras comunicar que esta persona no se queda a dormir, me dijeron que si se quedaba menos de 30 minutos pues no me harían el cargo de los 30$.
- Al hacer el check out se me hizo un cobro mayor al que indica su tarifario de precios por un Cepillo de dientes que solicité y una pasta, el cual ya era absurdamente elevado. Tras solicitar información de qué se me estaba cobrando (por tratarse de un precio mayor al que estaba en el tarifario y no tener la información de qué era lo que cobraban) los señores de recepción se inventaron un consumo de frigobar. Y luego tras verificar el precio corrigieron que era por la pasta y el cepillo... Es decir una total falta de seriedad.

Esta vez quedé totalmente decepcionada del hotel.

6/10

Pleasant

16 Dec 2014

Francois

comentarios acerca de hotel durante estadia

área de gimnasio descuidada, luce abandonada, ademas no estaba abierto en la manana a la hora indicada, hubo que esperar casi 30 min para que abrieran
servicio de atención en business center no fue el mas adecuado (no había papel para impresora y había que esperar 2 hrs para que viniera supervisor)
atención del \"concierge\" fue atenta, al igual que servicio en la habitacion

6/10

Pleasant

12 Nov 2014

Ana Carola

-

El hotel está viejo y descuidado, la cadena del baño no servía, el microondas tampoco y no se podían cerrar las cortinas.
Las habitaciones son muy cómodas, amplias y limpias.
El desayuno es muy bueno.

8/10

Excellent

11 Sep 2014

Seba

Gimnasio antiguo

Me parece que un Hotel de esa característica podría invertir en renovar las maquinas de su gimnasio para dar un servicio de mayor calidad a sus huéspedes. slds!

8/10

Excellent

29 Jul 2014

Juan Carlos

Buen Servicio, bien ubicado

El hotel está ubicado en una zona de muchos servicios y restaurantes. Es antiguo pero con gente amable. El desayuno es abundante.

Partner