Arenal

Bolivia , Santa Cruz
SANTA CRUZ DE LA SIERRA, Calle Beni # 340
Show on Google | Website | Map

100 reviews shown

10/10

Exceptional

26 Mar 2026

Nelson

Great breakfast buffet. Excellent service. Very clean room. Beautiful landscaping.

Friends

10/10

Exceptional

23 Mar 2026

Preiya

We stayed at Arenal Manoa Resort & Hot Springs in a Chato Suite and overall had a wonderful experience. The setting is beautiful, surrounded by lush greenery with views of Arenal volcano (when the clouds clear).

The resort feels peaceful and spacious, which adds to its relaxed atmosphere, and it’s only a 5-minute Uber ride into town, which was inexpensive, safe, and reliable.
Our room was clean, spacious, and comfortable, with a private pool and terrace waking up to that view was a real highlight. The hotel’s hot springs were another standout: well maintained and perfect for relaxing after a day out. We spent plenty of time there enjoying drinks and the sushi, which was particularly good.

The staff were excellent throughout friendly, professional, and very helpful making us feel genuinely welcome. The food overall was good; breakfast in the room was nice, though not as hot by the time it arrived. In the main restaurant, the egg station could improve by providing separate equipment for vegetarian cooking. Also, the toasters didn’t work well and heated bread very slowly small issues that could be easily fixed.

The resort is quite spread out, so expect some walking (or use the shuttle), and Wi-Fi can be inconsistent, but neither detracted much from the stay.
Overall, we loved our time here and would recommend it. It’s a great mix of comfort, nature, and relaxation exactly what you’d want from Costa Rica.

Tip: the Chato Suite is well worth it.

Partner

10/10

Exceptional

22 Mar 2026

SANJAY

My husband and I stayed here with our kids (ages 10-21) and the whole family loved it! The resort was clean, well kept, had beautiful views around every corner. The thermal springs are both easy to get to and tucked away and despite the busy tourism week, never felt overcrowded.

8/10

Excellent

22 Mar 2026

Nicole

We had a great stay. The resort, while at full capacity according to the staff, felt exceptionally quiet and private. The pool and thermal pools were lovely and very well maintained. The breakfast buffet was amazing with a variety that suited adults and a nine-year-old. And the view! Waking up to a view of the lush landscape and volcano was breathtaking. The resort was a close drive to town and activities but set back from the hustle and bustle. Highly recommend, Manoa!

Family_with_children

8/10

Excellent

21 Mar 2026

Tracy

From the moment we arrived, the warmth and professionalism of the staff set the tone for our stay. Angelica at the front desk and Michael the bellhop were true standouts—their attentiveness and genuine care made us feel well supported from check‑in through departure. They elevated our appreciation for the entire team.

The property itself is stunning, surrounded by lush greenery with beautiful volcano views from almost every angle. Because this was a last‑minute booking, we stayed in several different room types. Each offered a unique perspective of the grounds, but the rooms felt fairly standard compared to the beauty of the property overall, and each change felt like a noticeable downgrade. The lack of a gym was also disappointing.

The highlight of our stay was the Chato Suite. While the room itself was simple, the private outdoor area—with its own thermal pool—was unforgettable and absolutely worth the premium. By comparison, the Premium Suite was fine but awkwardly designed, with a Jacuzzi that doubled as a shower and was difficult to get in and out of. Our final room, a Junior Suite, felt like a typical hotel room, though the volcano view remained its best feature.

Overall, while the rooms themselves were not extraordinary and the absence of a gym stood out,

Partner

10/10

Exceptional

21 Mar 2026

Robert

Wonder stay. Very clean. Helpful staff. Restaurant was wonderful. Great resort in the shadow of Arenal

4/10

Poor

19 Mar 2026

RONALD

Booked a “premium suite” and paid a premium price for a suite that has no dedicated shower. The shower is a handheld inside a huge jacuzzi tub with no shower curtain! Your bathing options are to fill and drain an enormous spa size tub or slip & slide on uneven jacuzzi seats spraying water everywhere. The hotel response “you booked a jacuzzi suite”. Apparently not an issue they fail to mention the suite has no shower. The grounds are nice but the rooms and resort are dated and frankly this “premium” suite and tub/shower is a joke. Management called to offer a different room at 8pm on our last night … a but late. Friends traveling in our group had a similarly dated non-premium suite … but at least their unit had a proper shower! This is a 3 star resort at best and if you like a shower be sure to confirm what you’re getting or better yet stay elsewhere.

Friends

10/10

Exceptional

18 Mar 2026

Rakesh

One of the best resorts we have lived in. The pool and hot springs were amazing. Our boys loved the pool and the view of Arenal Volcano from the pool was amazing. The staff was very courteous and great service. The property is beautiful and rooms are very nicely done.

The view of mountain from the room early morning was very relaxing and fun. The location of this resort is also in also perfect for all activities around La Fortuna.

Family_with_children

10/10

Exceptional

17 Mar 2026

Laura

The individual casita with self parking in front was great. Units were clean and the a/c worked great. All the staff on property were friendly and helpful. We loved the breakfast buffet and hot spring pools.. The view of the volcano was superb. The property had beautiful tropical landscaping. We will be back again!

Partner

10/10

Exceptional

16 Mar 2026

Yana

Gorgeous property. Can see the volcano from the hotel. Staff is extremely nice and attentive. I would stay at this resort over and over again.

6/10

Pleasant

15 Mar 2026

Chris

Gardens were beautiful, the interior of the rooms were in desperate need for a renovation. The bathroom was disgustingly gross

Partner

10/10

Exceptional

14 Mar 2026

fabrizio

Absolutely over the hot springs and spa the most. The spa was placed in the last relaxing possible atmosphere on the planet, and we wish we had time for a second visit. The hot springs were never too busy, and we liked that there were different depths, temperatures and sore adults only areas. The view of the volcano was unbeatable. Loved the huge bathrooms in the room and private driveway. We booked a private driver to the airport through the hotel and it was the best decision. Freddy did a great job despite the fog and got us to the airport in plenty of time.

Partner

10/10

Exceptional

14 Mar 2026

Amanda

Wow.. Our overall stay was Chato Suite

10/10

Exceptional

12 Mar 2026

Terence

Beautiful hotel, lovely pool, friendly staff. Only slight disappointment was the view from the room where we could see the volcano but also the roof of the next lodge. Otherwise it was a fabulous hotel.

10/10

Exceptional

09 Mar 2026

Kirkwood

The pools are wonderful and because there are many of them so they stay uncrowded. The food was incredible too.

Partner

8/10

Excellent

07 Mar 2026

Rob

The thermal pools were amazing, the staff was friendly and attentive, beds were comfortable and the included breakfast buffet was fantastic. Our jr suite, which was room 222 had an epic view of the volcano, and we so so many birds right from our roon. WiFi was terrible, and the jr suite which we stayed in was dated, and had a vanity with a terrible stool instead of a desk, which would have been ideal.

Friends_and_family Family

10/10

Exceptional

06 Mar 2026

Karen

It was so enjoyable to walk around the grounds. The landscaping was absolutely beautiful. There was plenty of wildlife to see. There were two sloths near check in and a Glock of birds roost in a tree at night near a walkway. In the morning there is a group of turkey like birds that walk around. We went to several pools and restaurants. The room was spacious, clean and comfortable. Overall a very nice place to stay.

10/10

Exceptional

03 Mar 2026

Jolanta

My mom and I had such a wonderful time at the Manoa Resort. The staff was incredibly friendly, and wanted to point out Jose, the bartender, who made us feel right at home. He was so welcoming and kind, which made our trip even more memorable. We highly recommend this resort and will be sharing our experience with friends and family. I will definitely be back in the near future.

Family

6/10

Pleasant

21 Feb 2026

Michelle

The room was average. I liked the villa style, but the rooms were basic, and in the washrooms I could hear the people in the villa next to me the entire time when they were in the bathroom showering or using the toilet. No insulation as I could hear their conversations.
There was lack of hot water, perhaps warm at best. The hot stone massage was amazing, but other than that I felt the staff to not be friendly. Often not being acknowledged most of the time. Buffet breakfast could use some changing rather than the same things everyday. Overall for the dollar value, wasn’t really pleased.

Self

10/10

Exceptional

20 Feb 2026

Allan

Phenomenal setting, wonderful, warm service.

Family

6/10

Pleasant

20 Feb 2026

eric

Rooms really in badly need of an update.

Family_with_children

10/10

Exceptional

18 Feb 2026

MOISES

The thermal pond did it for me. All in all the resort was awesome!

Partner

10/10

Exceptional

15 Feb 2026

Sean

Yes

6/10

Pleasant

15 Feb 2026

Deependra

This is a nice calm property with limited spread out units so not too crowded. The breakfast was very nice with a lot of vegan and vegetarian options. The service was quick and they would send anything and everything very quickly 24*7. We also saw a lot of birds like tucans in the trees surroundimg the property. The pools were nice but just warm Like luke warm only which was disappointing as it was supposed to be the thing we were here for mostly. There was nothing like one pool which would have like a 32 deg centi plus water. Also there was a water leak at night in the water feeding the flush in our washroom and it flooded the whole room at night. Things happen but it is the design of the washroom which had no outlet for the leeking water and it just flooded the room which is the main concern. Lastly they did however respond quickly and fixed and cleaned everything at night (1am) itself which was very good service. They did send a fruit basket and an apology letter too the next day. I hope they fix the design flaw.

Leisure Family

10/10

Exceptional

09 Feb 2026

Sean

Gorgeous setting. Excellent in every way

10/10

Exceptional

06 Feb 2026

Jonathan

Arenal Manoe was an excellent experience. Its location is central to all the main attractions in La Fortuna but away from the busy town. The surrounding trees and volcano views are stunning, they were as beautifull at night when everything is beautifully lit. The food was exceptional, the service friendly, and the pool area clean and relaxing with great drinks. I would definitely stay again and recommend it to anyone visiting La Fortuna.

Leisure Partner

10/10

Exceptional

04 Feb 2026

Catherine

My family of 4 had such a nice stay at the Arenal Manoa Resort. The grounds are absolutely stunning! The gardens are breathtaking and we enjoyed a lovely view of the volcano from our room. The room was spacious and clean and we received the nicest gift before our departure. The staff was so welcoming and friendly, especially Kevin who took the time to point out the sloths on the property and made sure we got good pictures of them. It was a little chilly during our stay but we still enjoyed the warm pools and hot spring pools. The breakfast buffet was impressive and delicious! A huge thank you to the staff for keeping the coffee flowing and for making our stay at Arenal Manoa so enjoyable! Would highly recommend staying at this resort.

Leisure Family_with_children

8/10

Excellent

03 Feb 2026

linda

Clean room, staff and amenities

10/10

Exceptional

31 Jan 2026

Linda

The room was spotless. We came during Christmas just to lay in the hot springs. The whole property was lit up and very festive. The welcoming treat and personal touches in our room were the icing on the cake. The breakfast was full of choices. The resort is located close to La Fortuna town and many great excursions. We will definitely return here again.

Leisure Partner

10/10

Exceptional

28 Jan 2026

Jeff

Great place to stay.. thank you for a great stay

10/10

Exceptional

27 Jan 2026

Jennifer

The property is absolutely gorgeous and exceeded my expectations. The morning breakfast buffet had a great selection of high-quality breakfast items. The multiple thermal pools were magical and not crowded!

Leisure Family

10/10

Exceptional

27 Jan 2026

Leslie F

Outstanding guest service from beginning to end! We thoroughly enjoyed our stay and felt the hotel staff went out of their way to make sure our comfort and natural experience were satisfied.

Leisure Partner

8/10

Excellent

24 Jan 2026

Roger

Great st

10/10

Exceptional

24 Jan 2026

Terry

The grounds are amazing.

Super friendly staff. Very good breakfast buffet.

We had a car so location worked very well for us.

Business_and_leisure Family

10/10

Exceptional

23 Jan 2026

Kevin

Staff was great, room clean, grounds beautiful … food was just ok

Leisure Partner

10/10

Exceptional

21 Jan 2026

John

Clean room
Great Breakfast & dinning area
Nice pool & spring area
Quite.

10/10

Exceptional

18 Jan 2026

Gustavo

Great facilities, great food, friendly staff !

Partner

10/10

Exceptional

13 Jan 2026

Judy

Beautiful accommodations and resort property. Super friendly and helpful staff. Delicious breakfast was included. Relaxing hot springs!

Leisure Partner

10/10

Exceptional

10 Jan 2026

Christie

Fantastic resort with beautiful views! Prior to check-in we received helpful resort information via email with restaurant menus, spa options, tour adventures, and key information. We chose two tours to book and the resort took care of reservations for us - Hanging Bridges with Waterfall and Zip-lining. Highly recommend zip-lining!

From check-in to check-out, the resort was wonderful. The staff are very friendly, numerous hot spring options, great food, and spectacular views. We also received cute surprises in our room every day! Great oasis vacation!

10/10

Exceptional

08 Jan 2026

Timothy Kenneth

Great staff beautiful grounds

10/10

Exceptional

06 Jan 2026

keiko

Everything is great

10/10

Exceptional

05 Jan 2026

Carlos

The private pool and outside area for each Chato Suite is like having a private, gorgeous backyard sanctuary.

Leisure Family_with_children

10/10

Exceptional

05 Jan 2026

Fredrik

Everything was excellent

Friends_and_family Family

10/10

Exceptional

04 Jan 2026

Daniel

Incredible landscaping. One of the best hotels I have ever stayed. Great complimentary breakfast. Can not ask for more.

Friends_and_family Family

10/10

Exceptional

03 Jan 2026

Luis

Breakfast was great. Gallo pinto was just like my mom's. Staff is super friendly. Hotel is beautiful.

Friends_and_family Family

10/10

Exceptional

02 Jan 2026

Sridhar R

This place and our room has good views of the volcano. The hot springs were a nice touch to relax at the end of the day. The breakfast was fantastic, though the dining we ordered for room service was bad. The whole property feels so relaxing with nice plush landscaping of thr native rainforest flora.

Leisure Family

10/10

Exceptional

29 Dec 2025

Archana

Great staff a

10/10

Exceptional

28 Dec 2025

Kim

Great resort. The property was beautiful and clean and breakfast was fresh and delicious!

10/10

Exceptional

26 Dec 2025

Ashlee

Excellent place to stay. Clean, beautiful, great service. We saw a ton of wildlife just walking the property. We are already planning our return visit!

Leisure Family_with_children

8/10

Excellent

24 Dec 2025

Howard

Staff was great & helpful. The facility is very nice. Love the swim up bar.

8/10

Excellent

23 Dec 2025

Michael

Very basic room. Good facilities.

Partner

10/10

Exceptional

22 Dec 2025

Luqia

We had a wonderful time at Arenal Manoa & Hot Springs Resort. Our family of four stayed for five nights and enjoyed everyday we were there. The variety of hot springs was really specular! The staff were very friendly and professional. They took care of us from check in, to make reservations at the restaurant, to order transportations. Breakfast buffet was great and included. The welcome desert plate and wine was such a surprise! We truely enjoyed our stay and would recommend to any friends who decide to visit La Fortuna!

Leisure Family

10/10

Exceptional

21 Dec 2025

Mallory

Excellent staff. Beautiful resort. Very comfortable. Close to everything. Chateau suite was great for the deck and private pool.

10/10

Exceptional

21 Dec 2025

Jing

Great stay

10/10

Exceptional

20 Dec 2025

Vipul

All the above.

Leisure Family

8/10

Excellent

19 Dec 2025

Ankit

Very ordinary resort, breakfast is very basic, not even good coffee, how can you charge so much without even having great coffee?

Family

10/10

Exceptional

17 Dec 2025

Mariano

Great staff, ample room with volcano views, clean and lovely thermal baths.

Partner

10/10

Exceptional

15 Dec 2025

Natu

Excellent location. Very serene and pleasant surrounding.

Partner

10/10

Exceptional

11 Dec 2025

Roi

One of the places that looks the same as in pics and even better. Nice and comfortable room, parking next to the room itself.
Location was comfortable - quiet but only 10 minutes from la fortuna.
The thermal pool is fun, especially at night.
Breakfast is good but the rest is expensive.

Leisure Self

10/10

Exceptional

10 Dec 2025

Ramesh

The room and other amenities were excellent. The propety was very close to a lot of attractions like Arenal volcano, waterfall and Hanging bridge.

The buffet breakfast was excellent too

Leisure Family_with_children

10/10

Exceptional

09 Dec 2025

Eduardo

Arenal Manoa gave me the best breakfast experience I’ve ever had; the buffet is complete, offering everything from traditional options to local dishes, and I genuinely looked forward to the mornings just to enjoy it again. The hot springs are relaxing and warm—comfortable without feeling too hot. The only thing I would improve is the shower pressure, especially with hot water, which felt a bit weak in our room. Overall, it’s an excellent stay with great food and a calm, enjoyable atmosphere.

Leisure Partner

10/10

Exceptional

07 Dec 2025

Veronica

My family and I had a wonderful time at this resort. The location of the room was beautiful and the room itself was comfortable and spacious. Definitely loved the bathroom. All the staff were very friendly, specially William, Esteban and Edwin. Always available and willing to help or show us where the animals were throughout the hotel.

Leisure Family_with_children

10/10

Exceptional

07 Dec 2025

Imad

Great location, best service

Partner

8/10

Excellent

03 Dec 2025

Satish

Excellent property. We saw so much wildlife just from within the property - Iguanas, sloths and so many varieties of birds. Room amenities could be better. In room furniture could be better - More hooks to hang clothes, more seating etc. Otherwise, a great resort to stay. Lots of hot spring pool options as well. We had complementary breakfast at la Saca each day. View from the dining area is amazing. Would definitely recommend.

Leisure Family_with_children

10/10

Exceptional

01 Dec 2025

Jose

People super nice always. Rooms were spacious and clean. Breakfast had lots of choices and the other restaurants were good too. Easy to move around they’ll pick you up any time .Short uber drive to la fortuna downtown.

Leisure Family

10/10

Exceptional

30 Nov 2025

Vasudha

The peaceful environment and the thermal ponds.

Leisure Family

10/10

Exceptional

29 Nov 2025

Feng

Fabulous backyard with private swimming pool and volcano view. The shower could be stronger

Leisure Friends

10/10

Exceptional

27 Nov 2025

Cinthya

Me encantó quiero regresar las vistas son increíbles. Y todos los empleados son extremadamente amables

10/10

Exceptional

27 Nov 2025

Sally

An excellent choice if hotel among the huge range in this area. Large bedrooms with large bathrooms and helpful staff We especially loved all the on-site hot springs, especially in the evenings as the pools are atmospherically lit, and you don’t have to drive in the dark for the experience! Very well located near good restaurants.

Partner

10/10

Exceptional

25 Nov 2025

Anne-Marie

This hotel is amazing, the rooms are very large, clean, and close to everything. The staff is incredible, helpful, friendly, they go above and beyond to help. I would highly recommend this hotel

Leisure Friends

10/10

Exceptional

19 Nov 2025

ANDRES

Very quiet place, good atmosphere

Leisure Family

10/10

Exceptional

18 Nov 2025

Zoe

Rooms were very clean

8/10

Excellent

13 Nov 2025

Denise

The thermals by the pool were very enjoyable.. we had a little issue with the hot water and the pressure but other than that everybody was wonderful friendly staff amazing time.

10/10

Exceptional

10 Nov 2025

Gary

The breakfast buffet was fabulous. Very fresh and lots of options. The restaurant setting was so beautiful as well The hot springs were very cool at night especially. The staff could not have been more polite and accommodating

Partner

10/10

Exceptional

08 Nov 2025

patrice

Amazing resort. Hot springs were INCREDIBLE and my entire family enjoyed the springs. We will absolutely be back to visit again and would recommend this resort to any family traveling to La Fortuna.

Friends_and_family Family

10/10

Exceptional

08 Nov 2025

Alexus

Everything was great! Staff was amazing, room was amazing.
I will definitely be back

10/10

Exceptional

07 Nov 2025

Amy

Beautiful grounds, amazing pool, great breakfast
Lovely staff
Thank you for a wonderful stay!

10/10

Exceptional

06 Nov 2025

Mayra

The breakfast was so good. Everything was so fresh and delicious

Leisure Partner

10/10

Exceptional

05 Nov 2025

Lisa

Beds were uncomfortable and they should provide robes for all rooms. But the service was excellent.

Leisure Friends

10/10

Exceptional

01 Nov 2025

Karla

Beautiful views , great customer service from drivers to room service staff everyone is kind . Great place to spend honeymoon. Only thing I would change is the quality of food for room service ..

Leisure Partner

10/10

Exceptional

30 Oct 2025

Marissa

The size of the Room was wonderful.
The excellent service.
The landscape and safety of the property.
The huge hot tub.
Beautiful animals in their naturally habitat.
An amazing massage.
Beautiful Hot springs.
Amazing Volcano view.
Great steamer for clothes.
Large umbrellas for rainy days.

Leisure Friends

10/10

Exceptional

28 Oct 2025

Razvan

Excellent all around!!!

Leisure Family_with_children

10/10

Exceptional

27 Oct 2025

Angela

Todo fue increíble, el servicio super bueno y el hotel muy cómodo!

Leisure Friends

10/10

Exceptional

26 Oct 2025

Eric

Great place - staff was very friendly and we had a great time there!

Leisure Partner

10/10

Exceptional

26 Oct 2025

Consuelo

Really nice volcano views and hot springs. Not a fan of the food but if you rented a car there’s many options at a short drive distance

Leisure Partner

10/10

Exceptional

22 Oct 2025

Ali

It was very good

10/10

Exceptional

21 Oct 2025

Krycel Ramona

Loved it there, views was superb, complimentary breakfast was amazing, and the hotel is perfectly located

10/10

Exceptional

20 Oct 2025

Jose

Great service at reception desk and restaurant

Leisure Partner

10/10

Exceptional

19 Oct 2025

Kari

This place was an absolute gem just outside of La Fortuna. The grounds were bigger and more beautiful than we expected based on the photos. The staff were attentive and so lovely to chat with (thank you so much Jose and Fernanda for making our stay so special). The eight thermal pools were lovely for an afternoon dip, and we loved that we could sit at the swim up bar or be in the covered hot tub when the afternoon rains came. Our room was spacious and the wife loved the hammock and the jacuzzi. Thank you to the housekeeping staff for restocking our coffee, providing meringues, and making fun little towel animals each day. WiFi worked well, parking was easy, and we loved opening the screen door and listening to the rain each afternoon.

Our absolute favorite part of the resort was the sloths. We saw them twice near the front office and got lucky to catch one crossing the road just before we left which was such an amazing end to our trip! The only negative about this resort is the prices in the bar and restaurant. The dinner quality is okay, but we had much better quality dishes in town. Drinks are very spendy so we didn’t spend as much time at the resort or by the pool as we thought we would give how expensive they were. We really wanted to like La Saca, but having two meals there with very dry chicken, we were a little disappointed. However the staff at the restaurant were amazing!

We will absolutely return to the property on our next visit to La Fortuna!

Leisure Partner

10/10

Exceptional

19 Oct 2025

Marlen

Bella naturaleza!

Instalaciones encantadoras!

Friends_and_family Family

10/10

Exceptional

17 Oct 2025

Chelsea

Honestly the most amazing service from the minute I checked in to the minute I checked out. So welcoming and such a beautiful property with multiple hot spring pools and bars. Fantastic food!

Leisure Family

10/10

Exceptional

14 Oct 2025

Victor

Amazing location with great views of the volcano! Excursions close by and food options as well

Leisure

10/10

Exceptional

13 Oct 2025

Ronny

Everything was wonderful and staff members were so friendly!!

Leisure Friends

10/10

Exceptional

12 Oct 2025

Timothy

Kind staff and beautiful

10/10

Exceptional

08 Oct 2025

Alaina

Beautiful, breathtaking views!!!

Leisure Friends

10/10

Exceptional

07 Oct 2025

Shirley

It was our family vacation, and we all had an amazing time at this resort! Everyone was super happy with our stay. On our last night, the resort surprised us with a complimentary dinner — the food was delicious! The staff were friendly, helpful, and very responsive. If you have a rental car, you can conveniently drive and park right in front of your room, which was a big plus for us. Each room also has a balcony, and you can see the volcano right from your bed first thing in the morning — absolutely breathtaking!

Leisure Family_with_children

10/10

Exceptional

28 Sep 2025

Gianna

It was great

Leisure Partner

10/10

Exceptional

27 Sep 2025

Vevian

This place was amazing!

Business_and_leisure Friends

10/10

Exceptional

25 Sep 2025

jazmine

Beautiful view

Leisure Partner

10/10

Exceptional

22 Sep 2025

Jennifer

My friends and I stayed at Arenal Manoa for a girls trip in the off season (September) and we had a fantastic time. The resort, is stunning, from the amenities to the views and food everything was really well done. The staff went above and beyond to make sure we had a great time and were so friendly, we particularly wanted to shout out housekeeping for their personal touches!