Name: B&B HOTEL Cergy Port 4 étoiles
Address: 3 Avenue du Parc, 3, Cergy Pontoise, 95011, FR

10/10

Exceptional

23 Jun 2026

Robabeh

Sorry I didn’t have breakfast there but I heard it was so good .

Partner

6/10

Pleasant

09 Apr 2026

Florance

There was absolutely nothing there for kids . The restaurant was close only open for breakfast

10/10

Exceptional

25 Oct 2025

POLYOAK

Very good

Business

10/10

Exceptional

20 Oct 2025

Joanne

Great service from the staff. Nothing was too much trouble. The bed was clean and comfortable. Free car parking. Close to the train station to get into the centre of Paris.

Friends_and_family Family

6/10

Pleasant

26 Sep 2025

Paul

Dont pay for breakfast - its awful

Breakfast is terrible here. Tables are not cleaned or cleared of plates / bowls. Also no clean plates and bowls available as they are all still on the tables!! Juice machine not working, scrambled eggs made from powder not real eggs, poor cereal selection. pastries taste old and stale. very poor.

Business

2/10

Poor

31 Aug 2025

Verified traveler

B&b hotel cergy port

Stayd for 2 nights book 2 family rooms
Hotel advertised as 4 star hotel on hotel's.Com but this is actually a 2 star hotel very small rooms asked 3 single bed in each room but the gave u 2 small single beds on reception staff is not very help full very misleading information on hotel's.Com. regarding this hotel paid over 300 euros

Friends_and_family Family

6/10

Pleasant

12 Aug 2025

Janusz

Good stay in good hotel, yet, there is something wrong about the hotel, the lady running breakfast was intrusive, unfriendly and the milk was sour. Whatever you wanted to prepare with milk had to be given up. She did not know she was serving sor milk for coffee?

Friends_and_family Family

4/10

Poor

12 Nov 2024

Brice Dorsey

The room was definitely not clean at all. Amenities is a bit too old, well this is a standard by B&B somehow

10/10

Exceptional

07 Nov 2024

Shahram

Very nice hotel

I had used this hotel before and always good. The breakfast though is very expensive and I opted not to take it

Friends_and_family Friends

8/10

Excellent

31 Oct 2024

Verified traveler

Good stay

The room service was good and the room was clean.

Friends_and_family Family

10/10

Exceptional

20 Aug 2024

Claire

Friendly hotel

Very friendly staff. Simple room. Nice breakfast.

6/10

Pleasant

11 Aug 2024

Michael

Good location, quiet, free parking, clean.
- Tired and dated, could do with refurb.

8/10

Excellent

03 Jun 2024

Martyn

Nice hotel. The breakfast room was exceedingly busy one morning and there were workmen on site another day but all in all a good stay

10/10

Exceptional

07 Apr 2024

Janusz

A very good hotel

A very nice and comfortable stay, a spacious and clean room, kind staff.

Friends_and_family Family

8/10

Excellent

14 Jun 2023

Laurent

AC is not designed well enough

good hotel in Cergy with nice breakfast, comfortable bed and updated room. The main issue I had is that the AC is not working well enough to cool down the room at night when the weather is hot, and there is no screen at the window like everywhere else in France so you can't leave your window open either if you care about mosquitos. It was hot in the room, too hot to sleep comfortably

Business

10/10

Exceptional

31 May 2023

Laurence

Very comfortable place to stay. Quiet and clean. Good breakfast, restaurant, and bar. Staff were excellent. Easy walk to university, train station, and Port Cergy for dining. Good internet. Not luxurious but perfectly comfortable.

Business_and_leisure Self

8/10

Excellent

14 Dec 2021

Kristina

Pleasant stay during business trip

It was my first stay at the hotel during my business trip. The hotel was clean, staff was very friendly and helpful. The room service was exceptional, especially for breakfast. Highly recommended.

Kristina
UK

Business

10/10

Exceptional

28 Nov 2021

Alan

Very convenient for shops and RER/SNCF station.

Partner

8/10

Excellent

15 Nov 2021

Bob

Great for a business stay!

Facility was adequate and the free onsite parking was definitely a bonus.

The bed and sofa is comfy and there is sufficient working space. Hotel is highly recommended for a business trip.

The reviews about the wifi are accurate, it's rock solid.

My only gripe is that the building is showing signs of age. Wall decor seems to be a little dated with the rough textured wall design and old lighting. The heating in the room is controlled by a manual thermostat dial that doesn't seem to work very well. I noticed other occupants requesting for additional heating as the built-in heating was insufficient and the vents were blowing cold air.

The fitness room has a couple machines, a combination workout machine, cycling machine, eliptical machine, and two treadmills. It's not a full-fledged gym so no free weights if that is what you're looking for.

The gourmet bar serves decent food but if you ever get hungry and not want to leave the hotel, there's always UberEats!

Business

8/10

Excellent

01 Nov 2021

Margareth

No fly screen for the window

Business

4/10

Poor

24 Oct 2021

Dr. Marvin

The bed was extremely small and the mattress terribly uncomfortable…way too small for 2 people!
The room has no cross ventilation and air was stagnant, no air conditioning.
Almost no storage place for clothing, no drawers, only a few hangers, had to live out of a valise!
Had to wait 3 days till room safe was repaired.
Hotel needs a total and complete renovation.

Leisure Partner

10/10

Exceptional

02 Oct 2021

Siavosh

More accessibllity

Everything was good, except the lift is place far away from the reception.

Friends_and_family Friends

8/10

Excellent

16 Aug 2021

John

Business Trip in Cergy Area

I have stayed at Novotel Cergy a couple of times and will likely return as it is conveniently located for business. Overall, I would rate the hotel as very good: particularly good value for money. The hotel is comfortable, although some of the furnishings in the rooms are perhaps a little tired. Hotel has a good restaurant (only open Mon-Thurs at present. Presumably due to Covid?). Cergy port is a 10 min walk away, with a few nice food & drink options.

Business

6/10

Pleasant

20 Sep 2019

Paul

Good overnight stop

Two guys on the London to Paris cycle trip. Hotel had good cycle storage, was clean, comfortable, great pool. Not the best of locations, quiet area. Went down to the restaurant for food in the evening to be told it was not open. Only bar snacks available not great but OK. Whilst in the bar, three coaches turned up and the passengers checked in. They then went into the restaurant for a meal, this was the reason the restaurant was not available to us. Breakfast was a farce. Too many people, not enough tables, staff, cutlery, food etc. etc. On a normal day without coaches I'm sure it would be OK. The situation would not put me off booking this hotel in the future.We had walked down to the port (10 mins) for some food in the afternoon, really nice little area lined with cafes/bars restaurants so the lack of evening meal was not a major issue.

Friends_and_family Friends

8/10

Excellent

05 Aug 2019

Verified traveler

Nice and clean, quick check in . The location is okay.

Friends_and_family Family

8/10

Excellent

13 Jul 2019

Verified traveler

Comfortable hotel with a nice foyer and good service, though the room itself could benefit from renovation.

8/10

Excellent

21 Jun 2019

Verified traveler

The purpose of our trip was to visit family in the area. The location of this hotel is good - five minutes on foot to Port au Cergy, lakes and Cergy Village. Large mall and supermarket close by. Parks right behind hotel and many restaurants within walking distance. The hotel is a bit run down though. It could use a makeover and modern decor. Good wifi connection.

Family

10/10

Exceptional

02 Jun 2019

Darryn

Holiday 2019

We used the hotel as a base for our trips to EuroDisney, Paris and Giverny. The room was excellent and the staff were really helpful. I only speak very basic French so the effort made by hotel staff to speak English was very much appreciated. The only thing we would have liked different was an air conditioned room as it was rather hot at night however this didn’t spoil our stay. We’ll definitely be returning to this hotel. The car park is really secure. Local shops being close was an added bonus and the park area was great for our kids.

Family

8/10

Excellent

10 Apr 2019

Verified traveler

I liked its accessibility and ambience. Its good value for money

Friends_and_family Family

8/10

Excellent

12 Mar 2019

Verified traveler

location was good, nearby Cergy Port excellent. Premises looked a little guarded. rooms were okay, staff very accommodating. Restaurant was just \"okay\"

Friends_and_family Partner

10/10

Exceptional

16 Feb 2019

Verified traveler

Very nice hotel for a reasonable price

Staff very friendly, breakfast great, room very comfortable. Short walk to the train and bus, making it easy access to Paris.And there is a local bus that goes to and from CDG for 2 Euros. Cergy itself is a pretty little city.

4/10

Poor

16 Sep 2018

Verified traveler

Not a four stars hotel.
Rooms are spacious but incredibly dirty! Guess the staff in charge just make up the bed and go.

8/10

Excellent

15 Sep 2018

PETER

Basic

Decent hotel nothing fancy

8/10

Excellent

04 Sep 2018

Nick

Great stopover hotel - Breakfast really good

Stop-over night as part of a drive through France. Hotel was as expected, easy to find, lots of parking, dated from the outside but the rooms were more than acceptable. The corridors (and at times in the room) often smelt of cigarette smoke despite that area of the hotel being non-smoking.

The pool looked enticing but we never got time to use it.

The breakfast we very nice and had a great selection.

All staff friendly and helpful.

Family

4/10

Poor

01 Sep 2018

Simon

Stay elsewhere

Hotel was very warm, with no aircon. rooms were dated and not how they looked I the photos.

Partner

8/10

Excellent

12 Aug 2018

Verified traveler

Easy walking distance to shops and restaurants

Pleasant stay, nice room and breakfast.
Be aware the restaurant does not open every evening

10/10

Exceptional

09 Aug 2018

Patti

Great place to stay outside of Paris

Comfortable stay. Close to train to Paris. Not far from Giverny. Lots of choices for breakfast.

Partner

8/10

Excellent

03 Jul 2018

Robert

great hotel for a business trip

4/10

Poor

02 Jul 2018

Verified traveler

Nice Hotel - But!

Everything started off well - we arrived about 7.00pm. we were informed the restaurant was closed but bar snack were available of which there was limited choice. I had a room on the ground floor and it sounded like there was a party outside my room. I think it was by the pool, but the receptionist said it could be in the park adjacent to the hotel. Anyway The party went on until 1.30am and I got virtually no sleep as we had to be up the next day. In addition the room was very warm, with the air conditioning not seemingly working. I did mention the noise to the receptionist on leaving and she seem fairly uninterested. My friends had a better night as they were further away on the higher floors.

10/10

Exceptional

30 May 2018

L2Pcyclist

A really good location to Paris and a lovely hotel with lots of space, plus a welcoming swimming pool after a 50 mile bike ride to get there. Breakfast was plentiful and good. There was secure bicycle storage for our bikes. Walking distance to some nice restaurants and a lovely green space.

8/10

Excellent

08 May 2018

Verified traveler

Nice clean hotel. Had a good night sleep, kids enjoyed it too.

6/10

Pleasant

05 May 2018

Verified traveler

Family stay

Disappointed to find out the pool was closed until May once we had arrived, which was the main reason we chose the hotel and no alternative options were offered.

Family

8/10

Excellent

19 Dec 2016

Pierre

Convenient and clean hotel

Stayed here for work. Location is convenient and not far from a few restaurants.

8/10

Excellent

15 Dec 2016

Verified traveler

Convinient Hotel in Cergy

Convenient location for Business travelers.

8/10

Excellent

06 Dec 2016

Gayathri

Convenient and clean hotel

The room was in good condition and the service was not so bad, however the reception service wasn't very great.

Partner

10/10

Exceptional

09 Dec 2015

Verified traveler

Close to everything

Very courteous people I was there for a funeral and was pleased by how smooth our stay was considering the conciquences,

8/10

Excellent

23 Aug 2015

Stephen

Friendly stop for business

Good business hotel, very friendly staff

8/10

Excellent

21 Mar 2015

Verified traveler

Reasonable hotel

It was a short stay for business. Location was OK for the purpose.
Hotel had the necessities of a business hotel and the hotel staff were courteous.

8/10

Excellent

04 Feb 2015

Martin

IN general ok

nice hotel. NIce rooms. restaurant, as no other places around, was a bit slow. Breakfast room was really crwoded and loud, not enough cups and plates around....

8/10

Excellent

16 Dec 2014

Borkur

Comfortable and friendly

Friendly staff, good stay. perfect for local business travel

8/10

Excellent

10 Nov 2014

Thierry

Decent Hotel for short stay visit

The food was good, the staff was really nice and room is clean. It's a good hotel for a short stay visit

8/10

Excellent

11 Sep 2014

jpatel3

Nice hotel about average for this class

Nothing special. Rooms were basic but comfortable and location a little out of the way for leisure but ideal for my business travel needs.

10/10

Exceptional

17 Apr 2014

Verified traveler

Very nice hotel near Paris at a reasonable price

The hotel is located 10 minutes walk from the RER station. We thought of taking a hotel inside Paris, but decided to take this one and a RER to Paris. Free parking.

Family

8/10

Excellent

08 Apr 2014

JN

Very comfortable stay

Nice, clean and friendly hotel. Rooms are large and well equiped. Snack at the bar are very tasty and go far in details for a reasonable price. The breakfast is fine as well, large choice of dishes. The countryside around cergy is lovely and the port area is great for dining, with again reasonable price and nice atmosphere. NOVOTEL is closed to paris...

Partner

8/10

Excellent

29 Oct 2013

Shane

No Bath

Only real letdown - No Bath

10/10

Exceptional

25 Aug 2013

Shahram

Very good hotel

The only issue was the receptionist thought it was not prepaid and tried to charge again. OTHERWISE EXCELLENT.

10/10

Exceptional

26 Jul 2013

Verified traveler

Great Stay!

Experience at Novotel was good as always!

6/10

Pleasant

23 May 2013

Boris

Would give higher rating if they had smoking rooms

Went not for golf but Babyfoot (reason option should list sport rather than golf as a drop-down option). We had booked a smoking room but none were available. Hotels.com should be searchable by whether smoking rooms are offered! Hotel was clean and staff were helpful - two other gripes - the lifts were at the end of a long corridor from reception, and the impression was given when we arrived that breakfasts were included but we were charged separately for breakfasts on departure without the (extortionate) price being notified in advance.

8/10

Excellent

13 May 2013

Verified traveler

Lovely hotel close to Paris

Lovely stay. Very helpful reception staff. Food was very good. Would recommend it.

8/10

Excellent

04 May 2013

Hossa

not far from RER

Reception was very friendly and helpful. but before book the hotel information was wrong for exempel Jim and sweeming pool. when I was in the hotel they said there is not JIM at all in the hotel. and sweeming pool is only for summer . this wrong information is not good for 4 star hotel and I was disappointed,

10/10

Exceptional

18 Feb 2013

Aguinaga

Cergy

Very Good Hotel, for sure I will recommend it!

4/10

Poor

18 Feb 2013

Yi

Restaurant not recommended

Dinner at restaurant was not good experience. The service was slow and they forgot my side dish completely. Breakfasts are always busy and they ran out hot food pretty soon. My colleague had some bad sausages and was convinced it was some leftovers.
The room is reasonable. However the laundry wasn't collected by cleaners.

10/10

Exceptional

04 Jan 2013

Verified traveler

Very nice hotel, nice area and convenient for CIty

Stayed with my wife and 4 kids - Very nice hotel, staff were superb and the rooms immaculate. Was very 'business class' and having stayed in hotels with my business would certainly recommend this but equally it was goo for families - Cergy is a nice safe area (not really much to see there ) but even still, the hotel is still gated and has intercom on the gate. Staff spoke English every bit as well as I did - and were very helpful. 10 mins walk max from Cergy Prefecture RER/Metro station which is a 35 min train ride from the main attractions. This was a flying visit for us to try out to see if we want to use it for a longer stay and I will definitely be using it again.

8/10

Excellent

08 Nov 2012

Paul F.

All in the party were happy with the hotel

The hotel was appreciated by the 3 generations in our party. The free internet station and Xbox were a nice extra.The public areas and rooms were spotless. The staff were friendly and helpful. We used the hotel as a base to visit Paris about a 45 minute drive away. A short walk away was a harbour area with a small cluster of restaurants.

10/10

Exceptional

21 May 2012

Vince

Novotel Cergy

Ideally situated. Food was great and staff were very helpful, especially when the hire car would'nt start.

10/10

Exceptional

27 Aug 2011

Michele

This was a very nice hotel, good value for money and everything was clean and comfortable. The nearest Metro was a short walk across the park and also a shopping centre. Easy to get to if your driving around france.

8/10

Excellent

07 Oct 2010

Verified traveler

Good hotel for what I wanted

Traveled from Versaille to visit Monet's home/gardens and then to Auver for Van Gogh's room and grave. This was the nearest hotel to Auver that seemed acceptable. It's on a college campus, walking distance to a few restaurants. Felt very safe. Nice, lit parking. Very short drive to CDG airport to turn in my car and take the train to Paris. Helpful staff, nice room. My only comment about Novotel is that the mattresses are like rocks. Perhaps that's how the French/Europeans prefer their mattresses? For me, though, a little too severe.

2/10

Poor

14 May 2010

Rob

continental breakfast is one coffee, one juice, one croissant, no butter, no marmelade

physically a very nice hotel...except the fact that the Express Breakfast, which they told us was a \"continental breakfast with fruit\" was one coffee, one juice, one croissant, no butter, no marmelade. We complained and the manager gave us a lecture. Incredible. French arrogance at its best. Where in France do they not serve butter and jam with a croissant? Buyer beware.

8/10

Excellent

09 Jul 2026

Jose Alberto

Desayuno sencillo pero práctico. Bien ubicado.

Friends_and_family Family

10/10

Exceptional

03 Jul 2026

Halina

Très bien.

Self

10/10

Exceptional

16 Apr 2026

marie-laure

Le.petit dej est déjà bien fourni, plus ce serait du gachis

Business

10/10

Exceptional

14 Apr 2026

Grégory

Accueil parfait, personnel souriant et agréable, chambre propre.

Partner

10/10

Exceptional

13 Apr 2026

Bernard

Petit déjeuné sans soucis mais pas ou peu de plateaux

Partner

10/10

Exceptional

12 Apr 2026

Jerome

Le second jour , pas de serviettes ni d'eau, ni de nettoyage et sans papier toilette.... J'étais un peu déçu , je vous avoue... Mais cela n'est dû qu'à une personne qui ne fait pas son travail avec conscience, pas la responsabilité de tout l'hôtel

Self

10/10

Exceptional

12 Apr 2026

Cedric

Très bon rapport qualité/prix

Self

8/10

Excellent

02 Apr 2026

Aline

Bien et propre

Business

10/10

Exceptional

30 Mar 2026

Virginie

Parfait

Self

4/10

Poor

19 Mar 2026

Sarah

Pas d’orange dans la machine à presser des oranges au petit déjeuner!

Self

10/10

Exceptional

18 Mar 2026

STÉPHANIE

Chambre sympa

8/10

Excellent

09 Mar 2026

Gregor

Prima bar, forse prijzen.
Ontbijt voor 19.50 staat niet in verhouding. Tevens klopte de prijs van het ontbijt niet met de site van Hotels.com.

Business

10/10

Exceptional

05 Mar 2026

Laura

Je mets 5/5 pour le personnel, toutes les personnes avec qui j'ai échangé ont été très aimables que ce soit la réception, le personnel de chambre ou l'équipe restauration. L'hôtel dégage une ambiance sereine.

Self

10/10

Exceptional

23 Feb 2026

Jerome

Toujours bien cet hôtel

Self

6/10

Pleasant

21 Feb 2026

Quentin

J

10/10

Exceptional

18 Feb 2026

Jerome

Super bien

Self

10/10

Exceptional

16 Feb 2026

pierre marie

Ras toujours bien préparée

Business

8/10

Excellent

14 Feb 2026

Alessia

La stanza aveva qualche problema (cassaforte non funzionante, scarico rotto), personale gentilissimo, ottima colazione.

10/10

Exceptional

06 Feb 2026

Ludovic

Le personnel au top
Les chambres sont grandes avec beaucoup de lumière bien équipées , avec chaînes canal .
Sans oublié la salle de sport

Business

10/10

Exceptional

31 Jan 2026

Bernadeau

Chambre toujours propre ,accueil impeccable bonne équipe

Self

8/10

Excellent

27 Jan 2026

Sylvie

Très correct

Business Self

10/10

Exceptional

16 Jan 2026

cha

bon

10/10

Exceptional

14 Jan 2026

Laetitia

Sejour tres convenable et accueillant.
Chambre tres fonctionnelle
Service ménage dans l'ensemble tres bien.
Literie tres bonne.
Salle de bain a rafraichir au niveau de la robinetterie en mauvaise état (pommeau de douche), et joints de douche a frotter.
Personnel tres disponible.
Je conseille cet hôtel.

Business

8/10

Excellent

03 Jan 2026

Luljeta

Wir waren sehr zufrieden.

Leisure Partner

10/10

Exceptional

03 Jan 2026

Dzensen

Das Personal war sehr zuvorkommend ,alle waren sehr freundlich ,wir hatten einen sehr schönen aufenthalt in Paris .