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Mercure Cergy Pontoise Centre

Paris · France

3 Rue des Chênes Emeraude, 3View location

7.8/10Very good230 Reviews
Cleanliness8.0/108.0
Service8.2/108.2
Comfort7.6/107.6
Condition7.6/107.6
Location7.2/107.2
Neighborhood6.4/106.4
Amenities6.6/106.6
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Mercure Cergy Pontoise Centre

The Mercure Cergy Pontoise Centre hotel is 500m from the RER station A Cergy Préfecture and 35km from Paris, 40 mins from CDG and Orly airports and Villepinte and Le Bourget Exhibition Parks.

This contemporary hotel offers elegantly furnished bedrooms with A/C. Warm welcome, quality amenities and modern equipment: All you need to work or relax in a soothing setting. Ideal for seminars or family stays.

Read more about this hotelShow less

A stay at Mercure Cergy Pontoise Centre places you in the heart of Cergy, within a 15-minute walk of CY Cergy Paris University and Les 3 Fontaines Shopping Center. This hotel is 18.2 mi (29.3 km) from La Défense and 14.5 mi (23.4 km) from Paris La Défense Arena.

Stay in one of 57 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and coffee/tea makers.

Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Planning an event in Cergy? This hotel has 840 square feet (78 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 12:00 PM
Check-in until Anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

Parking height restrictions apply LGBTQIA+ friendly Professional property host/manager Guests must provide health documentation Guests must provide proof of COVID-19 vaccination Minimum age for proof of COVID-19 vaccination requirement: 12 Property does not offer onsite COVID-19 testing Pets allowed Pet max weight (per pet) in kg is 10 Pet max weight (per pet) in lb is 22 Only dogs and cats are allowed Maximum number of pets per room 1 Service animals are allowed Service animals are exempt from fees/restrictions Pets cannot be left unattended

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Breakage deposit: EUR 200 per stay
    • A tax is imposed by the city: EUR 6.18 per person, per night. This tax does not apply to children under 18 years of age.

    We have included all charges provided to us by the property.

  • You need to know
    • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
    • Parking height restrictions apply.
    • Cashless payment methods are available for all transactions.
    • Contactless check-in and contactless check-out are available.
    • At check-in, guests must provide a record of full COVID-19 vaccination.
    • The COVID-19 vaccination record requirement applies to all guests aged 12 and up.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 12 and up. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, ANCV Chèques-vacances, and cash
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher
    • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Minimal age
    18
  • Optional fees
    • Fee for continental breakfast: approximately EUR 18 for adults and EUR 18 for children
    • Covered self parking fee: EUR 8 per night (in/out privileges)
    • Pet fee: EUR 15 per pet, per night
    • Service animals are exempt from fees
    • Early check-in fee: EUR 30 (subject to availability)
    • Late check-out fee: EUR 30 (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Arabic

    English

    French

    Spanish

Nearby attractions

CY Cergy Paris University 0.7 km / 0.4 mi
Les 3 Fontaines Shopping Center 0.9 km / 0.6 mi
Parc François Mitterrand 1.1 km / 0.7 mi
Essec Business School 1.3 km / 0.8 mi
Aren'Ice 2.2 km / 1.4 mi
Pontoise Cathedral 2.7 km / 1.7 mi
Cergy Pontoise Leisure Island 2.8 km / 1.7 mi
Axe Majeur 3 km / 1.8 mi
Cergy Plage 3.1 km / 1.9 mi
Tour Belvédère 3.3 km / 2 mi
Blob Jump 3.7 km / 2.3 mi
Piscine de l’Axe Majeur 3.9 km / 2.4 mi
Abbaye de Maubuisson 4.7 km / 2.9 mi
French Vexin Regional Natural Park 4.7 km / 2.9 mi
St Christophe Business Park 4.7 km / 2.9 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 57
  • Number of floors (main building): 5
  • Suites: 5
  • hotel
  • American Express
  • EC
  • Diners Club
  • MasterCard
  • Visa
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
Show 32 more facilities & services
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Secure parking
  • Room service
  • Laundry service
  • Multilingual staff
  • 24-hour securityExtra charge
  • Bellboy service
  • Smoke detector
  • Hotel safe
  • Lift access
  • Shop
  • Bicycle storage
  • Luggage room
  • Clothes dryer
  • Towels and bed linenExtra charge
  • Bar
  • Banquet hall
  • Conference room
  • Meeting room
  • Photocopier
  • Business centre
  • TV lounge
  • Game room
  • Breakfast
  • LGTBIQ friendly
  • Non-smoking establishment
  • Minimum check-in age: 18
  • Single-Use Plastic Free
  • ArcheryExtra charge
  • Golf practice facilityExtra charge
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Double or Twin CLASSICDouble or Twin • CLASSICDBT.AS

    Photos are not available for this room type.

    Mercure Cergy Pontoise Centre

    Double or Twin CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.AS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE PREMIUMSINGLE • PREMIUMSGL.PI

    Photos are not available for this room type.

    Mercure Cergy Pontoise Centre

    SINGLE PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room CLASSICRoom • CLASSICROO.AS

    Photos are not available for this room type.

    Mercure Cergy Pontoise Centre

    Room CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.AS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6-1

    Photos are not available for this room type.

    Mercure Cergy Pontoise Centre

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLASSICDOUBLE • CLASSICDBL.AS

    Photos are not available for this room type.

    Mercure Cergy Pontoise Centre

    DOUBLE CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.AS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • Accessible • 1 Bedroom • 5 m²DBL.H6
    DOUBLE AccessiblePhoto unavailable1 photo

    Mercure Cergy Pontoise Centre

    DOUBLE Accessible

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Room amenities

    • Wheelchair-accessible
    • Safe

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin AccessibleDouble or Twin • AccessibleDBT.H6

    Photos are not available for this room type.

    Mercure Cergy Pontoise Centre

    Double or Twin Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN CLASSICTWIN • CLASSICTWN.AS-1

    Photos are not available for this room type.

    Mercure Cergy Pontoise Centre

    TWIN CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.AS-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST

    Photos are not available for this room type.

    Mercure Cergy Pontoise Centre

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CITY VIEW QUEEN BEDDOUBLE • CITY VIEW QUEEN BEDDBL.CV-QN

    Photos are not available for this room type.

    Mercure Cergy Pontoise Centre

    DOUBLE CITY VIEW QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CITY VIEW QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PREMIUMDOUBLE • PREMIUMDBL.PI-1

    Photos are not available for this room type.

    Mercure Cergy Pontoise Centre

    DOUBLE PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.PI-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin WITH DOUBLE BEDDouble or Twin • WITH DOUBLE BEDDBT.DB

    Photos are not available for this room type.

    Mercure Cergy Pontoise Centre

    Double or Twin WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Mercure Cergy Pontoise Centre

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLASSIC DOUBLE BEDDOUBLE • CLASSIC DOUBLE BED • 1 Bedroom • 5 m²DBL.AS-DB
    DOUBLE CLASSIC DOUBLE BEDPhoto unavailable8 photos

    Mercure Cergy Pontoise Centre

    DOUBLE CLASSIC DOUBLE BED

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    CLASSIC DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.AS-DB

    Room amenities

    • Safe

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR CITY VIEWDOUBLE • SUPERIOR CITY VIEWDBL.CV-SU

    Photos are not available for this room type.

    Mercure Cergy Pontoise Centre

    DOUBLE SUPERIOR CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIOR WITH DOUBLE BEDDouble or Twin • SUPERIOR WITH DOUBLE BEDDBT.DB-SU

    Photos are not available for this room type.

    Mercure Cergy Pontoise Centre

    Double or Twin SUPERIOR WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DB-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Mercure Cergy Pontoise Centre

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU

    Photos are not available for this room type.

    Mercure Cergy Pontoise Centre

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLASSIC QUEEN BEDDOUBLE • CLASSIC QUEEN BEDDBL.AS-QN

    Photos are not available for this room type.

    Mercure Cergy Pontoise Centre

    DOUBLE CLASSIC QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CLASSIC QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.AS-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIORDouble or Twin • SUPERIORDBT.SU

    Photos are not available for this room type.

    Mercure Cergy Pontoise Centre

    Double or Twin SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Mercure Cergy Pontoise Centre

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PREMIUMDOUBLE • PREMIUM • 1 Bedroom • 5 m²DBL.PI
    DOUBLE PREMIUMPhoto unavailable5 photos

    Mercure Cergy Pontoise Centre

    DOUBLE PREMIUM

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Sofa bed, Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.PI

    Room amenities

    • Safe

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR WITH DOUBLE BEDDOUBLE • SUPERIOR WITH DOUBLE BED • 1 Bedroom • 5 m²DBL.DB-SU
    DOUBLE SUPERIOR WITH DOUBLE BEDPhoto unavailable6 photos

    Mercure Cergy Pontoise Centre

    DOUBLE SUPERIOR WITH DOUBLE BED

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DB-SU

    Room amenities

    • Safe

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN CLASSICTWIN • CLASSIC • 1 Bedroom • 5 m²TWN.AS
    TWIN CLASSICPhoto unavailable1 photo

    Mercure Cergy Pontoise Centre

    TWIN CLASSIC

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.AS

    Room amenities

    • Safe

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE WITH DOUBLE BEDTRIPLE • WITH DOUBLE BEDTPL.DB

    Photos are not available for this room type.

    Mercure Cergy Pontoise Centre

    TRIPLE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin PREMIUMDouble or Twin • PREMIUMDBT.PI

    Photos are not available for this room type.

    Mercure Cergy Pontoise Centre

    Double or Twin PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Mercure Cergy Pontoise Centre

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Mercure Cergy Pontoise Centre

7.8
Very good
230 Reviews
Cleanliness
8.0 /10
Service
8.2 /10
Comfort
7.6 /10
Condition
7.6 /10
Location
7.2 /10
Neighborhood
6.4 /10
Amenities
6.6 /10
75 reviews shown
6/10
Pleasant
26 Jun 2026
Jake
Is what it is, not much better options in area anyways - gets the job done
2/10
Poor
23 Mar 2026
Steve
I expected more from a mecure, this was poor to say the least.
Self
10/10
Exceptional
24 Feb 2026
yannick
Good
Friends
8/10
Excellent
12 Nov 2025
FABIEN
Dans la moyenne. Pas un souvenmir imperissable non plus !
Leisure Partner
2/10
Poor
08 Sep 2023
Saeid
Do not go there !
Business_and_leisure Self
10/10
Exceptional
23 May 2023
Gerald
N/a
Leisure Family_with_children
10/10
Exceptional
30 Nov 2022
Carlos
Good hotel, all are really friendly
Business Partner
4/10
Poor
07 Aug 2019
Verified traveler
I don’t reconcile as it is in poor conversation and the price is not cheapest
Leisure Family
8/10
Excellent
30 Sep 2018
Dan

Great value for a clean, comfortable stay

Clean, comfortable and a great stop off point
Friends
8/10
Excellent
17 Sep 2018
Geofr

Disabled rooms

Double doors and room door were heavy to open the door opener needs time delay for closing.
6/10
Pleasant
12 Aug 2018
Maggie
It was very hot but there was no A/C. A fan in the room was not sufficient. Otherwise, the room was clean enough. It was just worn and old. There weren't really any drawers or shelves to put things on. Not a big deal if you don't mind living out of your suitcase. I just like to unpack everything.
10/10
Exceptional
06 Aug 2018
L

Beautiful Gem

A lovely room with quick and easy access to Paris. Train station 2 blocks away - lazy folks can use the bus. Huge mall with everything including supermarket on top of the train station (Cergy Prefecture). I will use this hotel again - lovely staff.
10/10
Exceptional
10 Jun 2018
Verified traveler

Good location and excellent Customer Service

We arrived very late at the hotel, however the staff at yhe hotel was very helpful and exceeded our expectations. My daughter and husband were so impress about the service that they have made this hotel the place to be for all our trips in Paris.
8/10
Excellent
21 May 2018
Verified traveler
Clean and tidy
8/10
Excellent
18 May 2018
Matt

Good solid choice

Nice hotel as you would expect from a Mecure, convenient for university, and business district
Partner
8/10
Excellent
27 Apr 2018
Andrew

Good hotel in Cerhy

It is a good hotel with good location to of a short walk to the city. The staff were very friendly
8/10
Excellent
14 Jul 2017
James
This is an OLD hotel, and in need of modernising throughout. The bar is tiny. On the plus side the service is very good and the hotel was relatively clean throughout. McDonalds is next door.
4/10
Poor
03 Mar 2017
Verified traveler

Very expensive hotel and indeed negative experienc

Very por área. tiny rooms and not very clean in my opinión, there was a tea cup stain with lipstick
6/10
Pleasant
20 Nov 2016
Grahame

Nice hotel.

Nice hotel. rooms spacious and beds were comfortable. Staff were polite. Easy walking distance to bus and train station. Trains run every 15 minutes to centre of Paris.
8/10
Excellent
14 Mar 2016
Verified traveler

Easy to find in Cergy. Free parking outside

Hotel was really well furnished. Liked the fact that the bathroom and toilet were separate. The bed was very comfy. Shower very powerful. Bathroom and facilities all excellent.

Amazing value for what we paid! couldn't fault it at all.
Partner
6/10
Pleasant
26 Oct 2014
Nick

Trip to Paris

We stayed for two nights for a quick trip into Paris, train station only 10 min from hotel. The staff were very nice and helpful and the room was of a good standard but in all honesty way over priced.
Partner
6/10
Pleasant
01 Aug 2026
Nicolas
Ras
8/10
Excellent
07 Jul 2026
Didier
Hôtel un peu vétuste, mais compensé par le professionnalisme du personnel
Friends_and_family Family
2/10
Poor
09 Apr 2026
Eric
Oui
Self
10/10
Exceptional
01 Oct 2025
Delphine
Es belle chambre maxi confort et personnel très agréable
Business
8/10
Excellent
21 Sep 2025
Anna
Härligt luftigt rum med bra yta, fanns plats för armhävningar och situps.
Partner
8/10
Excellent
08 Jul 2025
Nicolas

Parking payant

Chambre correcte mais parking necessaire (pas de place a proximité) et cher à l'hôtel. Pas clair lorscde la reservation...
Business
10/10
Exceptional
01 Jun 2025
muriel
Une douche au lieu d'une baignoire serai bien plus pratique pour les personnes âgées
Partner
4/10
Poor
07 Apr 2025
Thibaud
Très loin des standards Mercure. Un 4 étoiles? Impossible..
Vétusté, mauvaise literie, portes qui grincent, etc.
Business
10/10
Exceptional
19 Jan 2025
Nicolas

Très bien

Hôtel confortable avec un parking souterrain. Un restaurant indien est disponible à quelques mètres de l’hôtel !
Business
8/10
Excellent
05 Dec 2024
Francesco

Maercre standard

Standard Mercure hotel. Acceptable breakfast, garage available at 7€/night. Local tax very high (6,8€/day/pax).
A dead fly down the windows was not removed for two days (maybe is still there ...)
Business
8/10
Excellent
02 Nov 2024
Habib

Hotel convenable pour un séjour de passage

Hotel convenable, sans plus. Grandes chambres mais literie peu confortable. L'hôtel a l'avantage d'avoir une réception ouverte la nuit et un parking en sous-sol. Personnel courtois.
Self
2/10
Poor
13 Aug 2024
Francine
Chambres sans climatisation sous 37 degrés à l’hombre
Grande difficulté pour changer les 2 chambres
Friends_and_family Family
10/10
Exceptional
08 Jul 2024
Sarah Anais
Niquele
Friends_and_family Family
6/10
Pleasant
21 Apr 2024
Luis Amadeu

Velhinho !!!

Banheiros minúsculos, hotel velho e sem reforma
Friends_and_family Family
8/10
Excellent
13 Apr 2024
Marie laure
Hotel propre , acceuil sympa mais insonorisation moyenne et literie un peu usagée.
Self
8/10
Excellent
01 Nov 2023
Cyril
Grande douche, chambre correcte.
Isolation avec la rue moyen on entend la circulation de l'extérieure.
Business
8/10
Excellent
26 Jul 2023
GRAH FELIX
Très bel hôtel pour le standing proposé
2/10
Poor
19 Jul 2023
HELENE
M ETANT TROMPEE dans la date de réservation,5LUNDI 31 AU LIEU DE LUNDI 17) je reprends ds la foulée une autre chambre d hotel POUR LE LUNDI 17 JUILLET et la surprise l hôtel ne veut pas me rembourser ma chambre du 31 JUILLET. HONTEUX
MERCI : je ne mettrai plus jamais les pieds ds cette hotel et ds les hotels du groupe accor; j espère avoir rapidement une indemnisation
Business
4/10
Poor
01 Jun 2023
Verified traveler

Clients hotels.com traités comme sous-clients.

Chambre avec fauteuil en mauvais état, belle douche mais qui s'évacue très mal. Bas de porte en très mauvaise état ( dégât des eaux ?). Refus catégorique de fournir une facture car les clients hotels.com ne sont, d'après eux, pas leurs clients. Sentiment d'être un client de deuxième classe.
Business
10/10
Exceptional
30 Jan 2023
Bernardine
Très bon hôtel franchement 10/10
Leisure Family
6/10
Pleasant
06 Oct 2022
Mahamane
Impossible d'être dépanné avec de l'argent liquide contre un paiement par carte. N'importe quel supermarché ou station service le fait dans d'autres pays (Canada notamment). Décevant pour un hotel qui se prétend être un 4 étoiles!
Aussi, la climatisation ne marche pas.
Leisure Family
8/10
Excellent
19 Sep 2022
Loïc

Ca va

Chambre a rafraichir.
Mais pour le prix très bas que nous avons payé, on va dire que c'était très bien
Partner
10/10
Exceptional
25 Jul 2022
Dondo
Fantastique
Friends_and_family Friends
4/10
Poor
22 Jan 2022
Gaël

Decevant

Tres decevant pour cette chaine... faudrait refaire lhotel et mieux former les salaries a laccueil et la rapidite!
Business
4/10
Poor
08 Jan 2022
Vincent
Les photos des chambres sont trompeuses !!
Les chambres sont plus petites en réalité , les appareils sont démodés comme le téléphone et le boîtier pour la Clim
Salle de bain trop petite et très peut fonctionnel
Le radiateur fait du bruit
Il est avait une odeur désagréable comme si tout était ancienne sauf la couette et les cousins
Leisure Partner
10/10
Exceptional
06 Dec 2021
tiphaine
Très bien
Leisure Partner
4/10
Poor
25 Oct 2021
Alain

Rapport qualité prix médiocre.

Chambre spacieuse certes, mais mal éclairée. Une seule table de nuit pour un lit double. Salle de bain exiguë.
Mais côtés positifs: réfrigérateur et coffre-fort.
Self
2/10
Poor
05 Aug 2021
Filipe
Catastrophe plus d’un heure pour avoir la clé parce que la personne ne savais pas faire son boulot! Même pas capable de trouver une réservation
Partner
8/10
Excellent
16 Jul 2021
Didier
Rien à dire juste très bien passé
Business
8/10
Excellent
18 Jan 2021
christophe

Dommage, heureusement pas habituel chez Mercure

Parking payant alors que je suis handicapé. Pas de parking possible à proximité, je trouve que c'est inadmissible ! côté confort, rien à redire, mais côté propreté, c'est regrettable en cette période de pandémie d'avoir une télécommande TV dégueux (nous l'avons désinfectée avec du gel). Une prise dans la chambre non fonctionnelle, pas de chauffage dans la salle de bain. Mur d'entrée de la chambre nécessitant un coup de peinture. Je trouve ça dommage pour un Mercure
Partner
10/10
Exceptional
15 Dec 2020
BERTRAND
Tres agréable et reposant
Idéalement situé
Propre
Business
8/10
Excellent
20 Jul 2020
Epiphane

Comme un cocon.

Très bon weekend passé en couple dans cet hôtel que j'ai trouvé propre. un peu vieillot par endroit mais bien. Un peu à l'image des établissements du groupe. Nous n'avions pas eu le temps de profiter du balcon qui fait partie des partie commune.
Le personnel est très disponible et prêt à trouver des solutions. Je conseille de louer une place de parking car aucun autre endroit pour ranger sa voiture.
Gel ou liquide alcoolique disponible.
Je recommande.
Partner
6/10
Pleasant
05 Apr 2020
Verified traveler

Correct

Personnel aimable. Hôtel bien situé et propre. Dos fragiles, sachez que la literie est dure et qu'il n'y a pas moyen de changer. Parking. Nous n'avons pas pris le petit déjeuner.
Partner
10/10
Exceptional
24 Feb 2020
fany

per acceuil

Le personnel a été plus que sympa !!! je recommande.
très bien situé.
Self
10/10
Exceptional
15 Feb 2020
Jean

Excellent

Excellent
Partner
8/10
Excellent
24 Jan 2020
Verified traveler
Il faudrait changé le lit qui est trop dure après avoir dormit déçu j avait super mal au dos
Leisure Partner
8/10
Excellent
04 Jan 2020
Deniz

Definitely not 4 star quality, but does the job

Service was good, very friendly staff at the reception. Room was clean, obviously didn’t look as amazing as on the pictures but the rooms never do regardless of where you stay. WiFi was extremely good. Breakfast was terrible, definitely not worth €16. Smooth check in and check out. Room was sufficient for someone like myself who stayed there just to sleep and nothing more.

Current construction site across the street can bother in the mornings due to noise. Also, AC in the room does not work which will have you wake up in the middle of the night thinking you’re sleeping in a sauna. Eventually I slept with the window open but then you wake up in the morning from the construction and traffic noise.

Area is good, McDonald’s 2 min walk from hotel and you also have malls nearby.

If you’re looking for a relatively fresh hotel with a big bed just to have somewhere to sleep then this is a very good hotel to stay in, definitely not 4 star quality (more like 3), but still does the job. If you are wondering about other amenities then I won’t be able to help since I only went there when it was time to sleep. Will stay at the hotel again when I go to Paris to visit my family nearby.
Self
10/10
Exceptional
16 Dec 2019
Adama
Nous avons passé un très bon séjour. Dès a réservation jusqu’à la fin de notre séjour.
Merci
Partner
6/10
Pleasant
12 Nov 2019
Verified traveler
Moyen pour un 4 Etoiles
Je suis un peu déçu
Bonne soirée
Friends_and_family Partner
8/10
Excellent
10 Nov 2019
Verified traveler
À 10 minutes à pied du RER, station Cergy Préfecture. Bien situé à côté de la cité estudiantine
Leisure Partner
4/10
Poor
05 Jul 2019
Patrick
Hôtel quatre étoiles à remettre au goût du jour
4/10
Poor
31 May 2019
Verified traveler
Déçue car cet hôtel n’est pas pour moi un quatre étoiles...
Partner
8/10
Excellent
18 May 2019
Verified traveler
La moquette au sol taché , quelque poils dans la baignoire
Friends_and_family Partner
6/10
Pleasant
09 May 2019
Pierre

4 étoiles ???!!!

Après 5 bonnes minutes d’attente à l’accueil et bien qu’ayant réservé pour deux lits séparés sur le site hôtels.com la résa n’était que pour une personne ???
On nous a finalement trouvé une chambre standard avec 2 lits (pas la foule en début de semaine...)
Petit déjeuner limité pour le standing Mercure
Family
2/10
Poor
01 Apr 2019
Verified traveler
j’ai du payer 200 euro de caution or que je n’avais pas vu sur le site qu’il fallais payer 200 euro prochaine fois écrivez le en grand en première page !
Family
8/10
Excellent
06 Feb 2019
Verified traveler

Pequeno almoço agradavél

Fique alojado num quarto para pessoas com mobilidade reduzida.
6/10
Pleasant
03 Jan 2019
danielle

Hotel correct

Etant à cergy pour voir la famille, nous avons choisi l Hotel Mercure qui est quand même le meilleur dans ce quartier mais déçus par la miniscule salle d'eau avec baignoire! et pas d'échantillons de produits pour la toilette et même pas de charlotte pour la douche, frigo vide, sinon la chambre est spacieuse et silencieuse
Partner
10/10
Exceptional
01 Jan 2019
Verified traveler
Tres bon accueil et serviabilite du personnel' facile dacces
4/10
Poor
30 Dec 2018
YUMIKO

通路周りなども清潔感がない。

エントランス周り、フロント周りの汚れやゴミが目立った。
Partner
10/10
Exceptional
28 Dec 2018
Sebou
Super personnel, très comptant du séjour !
Je recommanderai votre établissement !!!
6/10
Pleasant
07 Dec 2018
Verified traveler
hôtel un peu vieillot. Manque de rénovation pour un 4*
Certains murs sales, moquettes uséees ou mal découpées. Pas de snacks dans les chambres.
2/10
Poor
11 Oct 2018
Verified traveler

Horrible

Chambre ridiculement petite pour le prix je trouve ça juste hallucinant (185€) la nuit et nous nous sommes retrouvés dans une boîte à sardine ou on ne peut même pas bouger poor résumer la chaleur re faisait la taille du lit !! Je n’ai jamais vu ça !!
Partner
8/10
Excellent
23 Sep 2018
Verified traveler

Hotel confortable

Hotel confortable, on aurait aimé rester plus d'une nuit !
8/10
Excellent
03 Sep 2018
Verified traveler

Goed 3-sterren hotel

Prima ontvangst, snelle check-in. Kamer wat outdated en niet overal even schoon. Zo hing bijvoorbeeld de douchekop aan een tie-wrap. De (vorige) 3-sterren rating is passender. Ontbijt was keurig, niet overdreven.

Location & surroundings

Mercure Cergy Pontoise Centre
3 Rue des Chênes Emeraude, 3, Cergy, France

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Mercure Cergy Pontoise Centre

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