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Nishitetsu Hotel Croom Hakata Gion

Fukuoka · Japan

Gionmachi 6 30 Hakata KuView location

9.2/10Excellent797 Reviews
Cleanliness9.4/109.4
Service9.2/109.2
Comfort9.4/109.4
Condition9.2/109.2
Amenities9.2/109.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Nishitetsu Hotel Croom Hakata Gion

Enjoy a comfortable stay at the Nishitetsu Hotel Croom Hakata Gion in Fukuoka, centrally located just a 3-minute walk from Canal City Hakata and a 14-minute walk from Tenjin Underground Mall. Start your day with a buffet breakfast (fee applies) available from 6:30 AM to 10:00 AM.

The hotel offers 275 guestrooms equipped with flat-screen TVs, complimentary Wi-Fi, and digital programming. Bathrooms include complimentary toiletries and bidets. Additional conveniences include safes, desks, and daily housekeeping. Enjoy the terrace and amenities such as a vending machine and snack bar.

The hotel also provides a 24-hour front desk, luggage storage, and laundry facilities. Self-parking is available (subject to charges).

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With a stay at Nishitetsu Hotel Croom Hakata Gion, you'll be centrally located in Fukuoka, steps from Canal City Hakata and 12 minutes by foot from Fukuoka Anpanman Children's Museum.

This hotel is 0.7 mi (1.2 km) from Tenjin Underground Mall and 3.8 mi (6.1 km) from Mizuho PayPay Dome Fukuoka. Stay in one of 275 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment.

Bathrooms have complimentary toiletries and bidets. Conveniences include safes and desks, and housekeeping is provided daily. Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Smoking areas
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 2:00 AM
Check-out until 11:00 AM

Hotel policies

Parking height restrictions apply Unicode Support true Professional property host/manager Pets not allowed

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

    We have included all charges provided to us by the property.

  • You need to know
    • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
    • Parking height restrictions apply.
    • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
  • Special Instructions
    If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and debit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher
  • Optional fees
    • Fee for buffet breakfast: approximately JPY 2000 for adults and JPY 2000 for children
    • Self parking fee: JPY 2000 per night (in/out privileges)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Korean

    Japanese

    English

Nearby attractions

Kawabatadori Shopping Street 0.2 km / 0.1 mi
Kakueiji Temple 0.2 km / 0.1 mi
Canal City Hakata 0.2 km / 0.1 mi
Kushida-jinja Museum 0.3 km / 0.2 mi
Kushida Shrine 0.3 km / 0.2 mi
Hakata Machiya Folk Museum 0.4 km / 0.2 mi
Hakata Traditional Craft Center 0.4 km / 0.3 mi
Hakata Old Town 0.5 km / 0.3 mi
Reisen Park 0.6 km / 0.4 mi
Rakusuien Gardens 0.6 km / 0.4 mi
Tochoji Temple 0.7 km / 0.4 mi
Amu Plaza Hakata 0.7 km / 0.4 mi
Hakata Sennen-no-Mon Gate 0.7 km / 0.5 mi
Fukuhaku Deai Bridge 0.8 km / 0.5 mi
Hakataza Theatre 0.8 km / 0.5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 275
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Laundry service
  • Lift access
  • Terrace
  • Breakfast
Show 1 more facilities & services
  • Snacks
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • TWIN NON SMOKINGTWIN • NON SMOKINGTWN.NM

    Photos are not available for this room type.

    Nishitetsu Hotel Croom Hakata Gion

    TWIN NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE STANDARDTRIPLE • STANDARDTPL.ST

    Photos are not available for this room type.

    Nishitetsu Hotel Croom Hakata Gion

    TRIPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN JAPANESE ROOMTWIN • JAPANESE ROOMTWN.JE

    Photos are not available for this room type.

    Nishitetsu Hotel Croom Hakata Gion

    TWIN JAPANESE ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    JAPANESE ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.JE

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE BUNK BEDTRIPLE • BUNK BEDTPL.BK

    Photos are not available for this room type.

    Nishitetsu Hotel Croom Hakata Gion

    TRIPLE BUNK BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    BUNK BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.BK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT WITH DOUBLE BEDAPARTMENT • WITH DOUBLE BEDAPT.DB

    Photos are not available for this room type.

    Nishitetsu Hotel Croom Hakata Gion

    APARTMENT WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKINGDBL.NM

    Photos are not available for this room type.

    Nishitetsu Hotel Croom Hakata Gion

    DOUBLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE NON SMOKINGQUADRUPLE • NON SMOKINGQUA.NM

    Photos are not available for this room type.

    Nishitetsu Hotel Croom Hakata Gion

    QUADRUPLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE BUNK BEDQUADRUPLE • BUNK BEDQUA.BK

    Photos are not available for this room type.

    Nishitetsu Hotel Croom Hakata Gion

    QUADRUPLE BUNK BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    BUNK BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.BK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN ECONOMY NON SMOKINGTWIN • ECONOMY NON SMOKINGTWN.EY-NM

    Photos are not available for this room type.

    Nishitetsu Hotel Croom Hakata Gion

    TWIN ECONOMY NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    ECONOMY NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.EY-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE BUNK BEDDOUBLE • BUNK BEDDBL.BK

    Photos are not available for this room type.

    Nishitetsu Hotel Croom Hakata Gion

    DOUBLE BUNK BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    BUNK BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.BK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Nishitetsu Hotel Croom Hakata Gion

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE ROOM WITHOUT WINDOWDOUBLE • ROOM WITHOUT WINDOWDBL.NW

    Photos are not available for this room type.

    Nishitetsu Hotel Croom Hakata Gion

    DOUBLE ROOM WITHOUT WINDOW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    ROOM WITHOUT WINDOW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NW

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN WITH DOUBLE BEDTWIN • WITH DOUBLE BEDTWN.DB

    Photos are not available for this room type.

    Nishitetsu Hotel Croom Hakata Gion

    TWIN WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Nishitetsu Hotel Croom Hakata Gion

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE CITY VIEWTRIPLE • CITY VIEWTPL.CV

    Photos are not available for this room type.

    Nishitetsu Hotel Croom Hakata Gion

    TRIPLE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin JAPANESE ROOMDouble or Twin • JAPANESE ROOMDBT.JE

    Photos are not available for this room type.

    Nishitetsu Hotel Croom Hakata Gion

    Double or Twin JAPANESE ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    JAPANESE ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.JE

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin BUSINESS NON SMOKINGDouble or Twin • BUSINESS NON SMOKINGDBT.BS-NM

    Photos are not available for this room type.

    Nishitetsu Hotel Croom Hakata Gion

    Double or Twin BUSINESS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    BUSINESS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.BS-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN JAPANESE ROOM NON SMOKINGTWIN • JAPANESE ROOM NON SMOKINGTWN.JE-NM

    Photos are not available for this room type.

    Nishitetsu Hotel Croom Hakata Gion

    TWIN JAPANESE ROOM NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    JAPANESE ROOM NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.JE-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin WITH DOUBLE BEDDouble or Twin • WITH DOUBLE BEDDBT.DB

    Photos are not available for this room type.

    Nishitetsu Hotel Croom Hakata Gion

    Double or Twin WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE COMFORTQUADRUPLE • COMFORTQUA.OM

    Photos are not available for this room type.

    Nishitetsu Hotel Croom Hakata Gion

    QUADRUPLE COMFORT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.OM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE JAPANESE ROOMDOUBLE • JAPANESE ROOMDBL.JE

    Photos are not available for this room type.

    Nishitetsu Hotel Croom Hakata Gion

    DOUBLE JAPANESE ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    JAPANESE ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.JE

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CITY VIEWDOUBLE • CITY VIEWDBL.CV

    Photos are not available for this room type.

    Nishitetsu Hotel Croom Hakata Gion

    DOUBLE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin TWO BEDSDouble or Twin • TWO BEDSDBT.2B

    Photos are not available for this room type.

    Nishitetsu Hotel Croom Hakata Gion

    Double or Twin TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE BUSINESS NON SMOKINGDOUBLE • BUSINESS NON SMOKINGDBL.BS-NM

    Photos are not available for this room type.

    Nishitetsu Hotel Croom Hakata Gion

    DOUBLE BUSINESS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    BUSINESS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.BS-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Nishitetsu Hotel Croom Hakata Gion

9.2
Excellent
797 Reviews
Cleanliness
9.4 /10
Service
9.2 /10
Comfort
9.4 /10
Condition
9.2 /10
Amenities
9.2 /10
100 reviews shown
10/10
Exceptional
18 Jun 2026
Audrey
The multilingual staff was friendly and helpful. The property and room were clean and very comfortable. The location was excellent too. Highly recommend this hotel.
Family_with_children
8/10
Excellent
09 Jun 2026
Karina
The hotel was quiet. The rooms were a decent size. There was on site laundry that had a wash and dry function and you could track the progress using the TV. The public bath was small but nice to have
Partner
10/10
Exceptional
17 May 2026
Kelly
The location was perfect; close to subway lines, restaurants, and shopping.

The staff were courteous, friendly, and professional. Our three night stay there was amazing; we would recommend highly to our friends.
10/10
Exceptional
04 May 2026
Alan Hak Lun
Staff is friendly and helpful
8/10
Excellent
04 May 2026
Rae
Did not have the breakfast
Family_with_children
10/10
Exceptional
29 Apr 2026
Debbie
highly recommend to have the breakfast, which has tons of choices.
Family
10/10
Exceptional
01 Apr 2026
Lisabelle
Wonderful hotel, location and service 💯
Self
8/10
Excellent
17 Mar 2026
Jiyoung
깨끗하고 친절합니다. 3스타호텔이고 그정도 수준입니다. 온천을 더 일찍 오픈하면 좋겠습니다.
10/10
Exceptional
16 Mar 2026
Michael
Clean room.
Self
10/10
Exceptional
01 Mar 2026
Mayuko
駅からも近く、博多の街へのアクセスが非常に便利でした。
キャナルシティも徒歩数分の距離にあり、立地の良さを実感しました。

お部屋は十分な広さがあり、バスルームはトイレと浴槽が分かれていて快適でした。大浴場があったため客室のお風呂は利用しませんでしたが、設備も充実していると感じました。

福岡を訪れる際には、ぜひまた利用したいホテルです。


The hotel is conveniently located close to the station, with excellent access to the Hakata area.
Canal City is also just a few minutes’ walk away, which made the location especially convenient.

The room was spacious enough, and the bathroom was comfortable, with the toilet and bathtub separated. Although I did not use the in-room bath because there was a public bath available, the facilities were well equipped.

I would definitely stay here again when visiting Fukuoka.
Friends
10/10
Exceptional
26 Feb 2026
DAISUKE
2度目の宿泊で、1度目はバストイレ別の部屋でしたが、今回はバストイレユニットの代わりに、洗濯機、電子レンジ、卓上IHコンロ、シンクのある部屋でした。
この部屋は長期滞在の方には便利だと思います。ちなみになべはないのですが、貸出してくれるのかは気になりました。
大浴場はサウナ、水風呂はないですが、洗い場は10程度あり、広いです。プチ露天風呂もあるので、涼むのにちょうど良かったですね。
とにかく全体的に綺麗なんで快適でした。
10/10
Exceptional
01 Jan 2026
Agnes
The room was clean and well equipped. Very pleasant stay.
Leisure Self
8/10
Excellent
31 Dec 2025
Kayla
Room had some issues at first but staff fixed everything right away and made our stay so comfortable!
Leisure Family
10/10
Exceptional
24 Dec 2025
PO YIN
Excellent location
10/10
Exceptional
24 Dec 2025
Jackie
Walking distance to Hakata. Opposite Canal City
Leisure Partner
10/10
Exceptional
21 Dec 2025
Ernest
Room was clean and location was perfect.
Leisure Self
8/10
Excellent
14 Dec 2025
Roy
The staff was excellent. The view from our room was a nice surprise. Rooftop of the shrine below framed by autumn leaves.
Leisure Partner
6/10
Pleasant
13 Dec 2025
Jason
Room was very small. The very low chair provided was very uncomfortable for me.
Partner
6/10
Pleasant
08 Dec 2025
Yuetong
The hotel is in a perfect location, to metro/bus/shopping center/food places… however the air conditioner is so loud, if I turned it off the room gets very cold very quickly, but if I kept it on, the noise will keep waking me up multiple times at night… Cleanliness wise, the room is quite small, can’t get away with the humidity and some smells :(( The breakfast is great tho, a lot to chooses from… If you are only staying for 2 nights, this place is efficient, but I don’t recommend long staying travelers, especially if you are sensitive to sound&humidity
Leisure Self
10/10
Exceptional
23 Nov 2025
Vincent
Amazing.
Leisure Family
6/10
Pleasant
20 Nov 2025
Mei Ching
這間酒店最大優點是運河城就在隔離,酒店旁亦有地鐵入口,非常方便。但酒店房間比相片細小,而床褥正放地板上太魏了,老人家從床上站起來,甚至為困難。下次不會選擇再入住了😒😒😩
10/10
Exceptional
16 Nov 2025
Tracy
Its in a great location and the room had everything we needed. It was clean, modern, and very nice. The price was also incredibly fair. I highly recommend this hotel!
Partner
10/10
Exceptional
16 Nov 2025
Martin
Great location, good breakfast.
10/10
Exceptional
08 Nov 2025
Derek
We loved the bunkbed with a tatami mat next to it. It was cosy and we enjoyed the public bath.
Leisure Family
10/10
Exceptional
07 Nov 2025
Kelvin
Nice and clean
Friends_and_family Family
10/10
Exceptional
24 Oct 2025
Alan

Best Hotel in Fukuoka

Hotel is great! Clean, comfortable, ample size for solo person to stay in. Best of all the room type I stayed in have fridge with freezer, washer/dryer and microwave so you can have late night supper or breakfast from the comfort of the room. Staff are super friendly and helpful too! Plus there is a metro station just right in front of the hotel entrance (with another lift access to the metro just a few mins walk away) Definitely a great hotel to recommend for anyone looking to explore Fukuoka with ease!
Self
10/10
Exceptional
24 Oct 2025
Alan

Best Hotel to stay in Fukuoka

Hotel is great! Clean, comfortable, ample size for solo person to stay in. Best of all the room type I stayed in have fridge with freezer, washer/dryer and microwave so you can have late night supper or breakfast from the comfort of the room. Staff are super friendly and helpful too! Plus there is a metro station just right in front of the hotel entrance (with another lift access to the metro just a few mins walk away) Definitely a great hotel to recommend for anyone looking to explore Fukuoka with ease!
Self
8/10
Excellent
23 Oct 2025
Philip
Conveniently located
Leisure Family
10/10
Exceptional
21 Oct 2025
Lai Wah
A short walk to subway and shops
Self
10/10
Exceptional
21 Sep 2025
Daisy
Staff are very helpful for check in. We don’t need to park overnight but the guy is nice to let us park for a while to load luggages and check in. Also our room is very clean and tidy. Everyday provide us drinking water and towels without call. Overall I like this hotel’s service.
Leisure Partner
10/10
Exceptional
18 Sep 2025
Alison

Lovely Japanese-style room

This hotel was a good location for our visit to Fukuoka and as a starting point to travel around Kyushu.
Partner
10/10
Exceptional
16 May 2025
Scott
Nice bath, good location for me at a reasonable price. The staff was excellent and helpful.
Leisure Self
8/10
Excellent
27 Mar 2025
Kwok
Convenient location with quiet room.
Leisure Friends
10/10
Exceptional
21 Mar 2025
Kwok Tang
Very clean and convenient
Leisure Family_with_children
10/10
Exceptional
28 Feb 2025
Darien
Great atmosphere and experience. They understood that my flight was delayed and I was able to check-in very late into the night. My room was compact but it was excellent.
Leisure Self
10/10
Exceptional
25 Feb 2025
Philip
Super convenient to subway line, easy walk to tons of food and shopping options. Really clean and modern hotel, our nicest stay of our vacation so far
Leisure Partner
10/10
Exceptional
17 Feb 2025
Kisun
Great
10/10
Exceptional
15 Feb 2025
King
Excellent
Leisure
10/10
Exceptional
12 Feb 2025
Hoi Ming Jennifer
The public baths was an excellent way to unwind after a long day sightseeing!
Leisure Self
10/10
Exceptional
03 Feb 2025
LOH OEI
Perfect location. Very convenient to hakata station, or to the Tenjin areas. Perfect
Leisure Family
10/10
Exceptional
08 Jan 2025
KYUNG
Very nice hotel. Super friendly and price is reasonable.
10/10
Exceptional
27 Nov 2024
Desmond
The hotel is in a super convenient location, walkable to both tenjin and the hakata area.
Leisure Family
10/10
Exceptional
20 Nov 2024
Neil
This is a really great hotel with super helpful stAff and very good rooms of a decent size and well equipped.
Leisure Partner
8/10
Excellent
08 Nov 2024
Ka Ling Sarah Julianna
The hotel is not next to but walkable to shopping areas and eateries. Although its location is not as convenient as those hotels in the Hakata Station area, it has the benefit of being quiet. The room was also very clean and well designed. The only setback being the pillows, which are very hard and thick. I had to remove the pillows before I could fall asleep.
Leisure Partner
8/10
Excellent
05 Nov 2024
Carrie
This was a great location for exploring Fukuoka. Buses, train stations, grocery shops, restaurants, and convenience stores were all easily accessible. The room (twin Japanese style) was small but clean & had everything we needed.
Leisure Friends
10/10
Exceptional
02 Nov 2024
Ka Ling Sarah Julianna
Hotel staff were helpful and friendly. The room was very clean and tidy. The shower, in particular, was very soothing with optimal heat and flow. I already look forward to staying at it again a few days later, after a short stay away.
Leisure Partner
10/10
Exceptional
21 Oct 2024
YVONNE KA ON
I stayed at the hotel for 5 days where my room has a washing machine and microwave. Overall it was a very pleasant stay and value for money.

Pro:
1.walkable distance to Tenjin and Hakata station. Subway station is 1 min walk only
2. artistic deco on every floor with enough daylight and lighting in the hallway
3. front desk staff is very patient and professional

Con:
only 2 lifts available which could be very crowded during peak hour
Leisure Self
10/10
Exceptional
17 Oct 2024
Robin
This hotel is convenient and walkable. Right next to the subway entrance.
Leisure Family
8/10
Excellent
03 Sep 2024
Raymond
The location is quite convenient, walking distance to Canal City and Hakata Station. The hotel is very modern and stylish. Our room was spotless clean and very well maintained. The public bath was a great addition to the experience. Though we were upgraded to a bigger room for family, we found it difficult to find enough space to open our two 27” luggages. The staff were very helpful and friendly. We’d stay here again.
Leisure Family
10/10
Exceptional
02 Sep 2024
Yan Shuang
Highly recommend this hotel! Staff is friendly, hotel cleanliness is good. Location is super convenient, walkable to Hakata station within 5-10 mins. Surrounding got a few fast food chains like yayoi / Matsuya and etc. overall a very satisfied stay.
Leisure Family
10/10
Exceptional
28 Aug 2024
Kyle
Lovely
8/10
Excellent
27 Jul 2024
Cordelia
Nice budget hotel with convenient transportation and very walkable. Nice staff and facilities. Would be nice if they can post rules about etiquettes for the large bath, some people were very loud and were brushing their teeth at the shower area :(
Breakfast buffet food was good quality.
Leisure Family
10/10
Exceptional
15 Jul 2024
Sheung Man
clean hotel and breakfast is good
Leisure Family_with_children
10/10
Exceptional
20 Jun 2024
Steven
All young employees were courteous and willing to help.
Leisure Family
10/10
Exceptional
30 May 2024
Verified traveler

Fukuoka Trip 2024

Great location, fast efficient check in process, clean property, highly reconmended.
Friends_and_family Family
10/10
Exceptional
28 May 2024
Chris

Comfortable and pleasant stay

The room was spacious. Comfortable bedding. The hotel was able to accommodate my request. Hotel staff were friendly. Overall, it was a pleasant stay. Will definitely revisit.
Friends_and_family Family
8/10
Excellent
27 Apr 2024
chong meng thomas
Property 12-15 mins walk from hakata station, next to Canal City. Hotel is excellent with good breadfast and onsen. Breadfast more of european origins and very tasty. 2nd floor very spacious and relaxing. Rooms are good standard japan size. Would highly recommend if the price is right
Leisure Family
8/10
Excellent
25 Apr 2024
Joanne
A new hotel located hugely convenient and well connected with many places and walkable areas. Facilities are just right for travellers with different interests.

The hotel got a casual venue for light snacks and drinks.

Clean and comfortable, nice and friendly staff.
Leisure Family
6/10
Pleasant
05 Apr 2024
YingYing
Been to other Nishitetsu properties, disappointed there’s not even any tea/coffee/water available at lobby. Bath area is not too clean. Only one pillow type and too hard.
Leisure Family
10/10
Exceptional
19 Mar 2024
Chen Man Kuen Yvonne
Although the hotel is not close to Hakata Station, it is only 10 minutes walk to there. The hotel is quite new and it has a public bath. I found the hotel pretty comfortable.
Leisure Friends
10/10
Exceptional
19 Mar 2024
Juneeta
Thin walls and other guest not closing the door slowly instead of letting the door slam close on its own. Also the super slow elevator not forgetting all of the elevator by default will stop at 2nd floor even though you don't press the button for it. Which I find annoying and inconvenience to guest to be honest.
Leisure Self
8/10
Excellent
13 Mar 2024
Donald
Clean room, larger than expected
Leisure Partner
10/10
Exceptional
11 Mar 2024
Nicole
Beautiful hotel, very convenient to get to, one subway station away from Hakata station! Supermarket and convenience stores near by! Staff are friendly and hotel is new and well equipped!! Would stay here again!!
Partner
10/10
Exceptional
04 Mar 2024
Sau Yee Queenie
近地下鐵、附近有24小時convenience store, 可步行至中州及天神
Leisure Friends
10/10
Exceptional
16 Feb 2024
Elsa
The room was clean and comfortable. I liked that there was a washer/dryer in the room, which made my stay even more comfortable. I also liked that they allow guests to choose when to have housekeeping and even if housekeeping was not needed that day, they made sure we had fresh towels and water by hanging these on the door. It is very convenient to get everywhere. The kushida shrine subway station is just a minute walk away and there's escalator and elevator exits available. It was also easy to walk to hakata station, takes less than 15 min. Overall, I had a pleasant stay at this hotel.
Leisure Self
10/10
Exceptional
09 Feb 2024
Verified traveler
all staffs are very kind and helpful! thank u~
Friends_and_family Family
10/10
Exceptional
04 Feb 2024
Hannah
Neat and cosy Japanese room, with palatable soothing colour theme. In front of the station where it brings us to Tenjin underground shopping on the night when it poured heavily. Worthy to mention that Full Full bakery that sells famous fish roes crispy baguette which they bake 48 rounds each time. Collect amenity kit at the reception area.
Leisure Family
10/10
Exceptional
09 Jan 2024
Juyoung
Na
10/10
Exceptional
27 Dec 2023
Cecily
Very good location! Our comfort quad room was tight for 4 with large suitcases, but we rearranged the furniture which helped. Beds are a mattress on the floor. Public bath on first floor was excellent. Staff was was very helpful.
Leisure Family
10/10
Exceptional
22 Dec 2023
Wai Man
Excellent hotel with friendly staffs.
Leisure Family
10/10
Exceptional
20 Dec 2023
Bong Chul
Awesome hotel with kind staff, breakfast, and spa!
Leisure Family
10/10
Exceptional
19 Dec 2023
Wai Man
Clean and convenient
Leisure Family_with_children
8/10
Excellent
17 Dec 2023
Gregg

New hotel in great location

A brand new hotel. Decent bed. Nice shower. Clean.
Great location to canal City and a quick walk to the train station.

There is no window in the room. Just a glazed one in the bathroom. So if you like natural light this will be an issue. I also thought the pillow was like a sand bag.
Partner
10/10
Exceptional
25 Nov 2023
Louisa
Everything was great
10/10
Exceptional
20 Nov 2023
Rhonel
This is my third time trying a Nishitetsu Hotel Croom. I also tried their property in Nagoya which is super nice and new. This Hakata Gion property has bigger public bath and very clean. We enjoyed our 8 days stay here and we will definitely be back next year. This is just beside Kushida Shrine Station and accessible going to Hakata Station or even Tenjin area.
Leisure Partner
10/10
Exceptional
14 Nov 2023
Max
Wow this was such a great place to stay. Only stayed one night but everything from the front reception to check out was fantastic. Booked the business room for the in-unit washer and that was super great. Clean so clean. Room is small but organized very smartly. Staff was very friendly and helpful. Definitely my go to hotel if I'm in the area.
Leisure Partner
10/10
Exceptional
04 Nov 2023
Anthea

Nice spacious room for 3, helpful staff

Room is very spacious & comfortable for 3 persons, very clean & staff are very friendly & helpful (but do note that in Kyushu, staff are not fluent / knowledgeable in English, but this can easily be assisted with Google translate). Wifi connectivity is smooth & good.
Friends_and_family Family
8/10
Excellent
03 Nov 2023
Martin
Newer property with a few problems. My room has a bed that was eight inches off the floor, I’ve never encountered this in my travels to Japan. Bed and pillows were hard. May not be up to standards for western visitors. Otherwise this is a nice place, has onsen and a Japanese style breakfast, no noodles or egg station though.
Leisure Self
8/10
Excellent
19 Sep 2023
SIU HO
Nice staff and the location is convenient.
Leisure Friends
10/10
Exceptional
25 Aug 2023
HANNAH ROSE

Amazing

Perfect location.
Self
10/10
Exceptional
23 Aug 2023
HANNAH ROSE

Excellent location

I had a wonderful experience and I would highly recommend. I enjoyed alot their Onsen. Location wise is great...
Friends_and_family Friends
8/10
Excellent
28 Jun 2023
Chun Wa Westly
new and comfortable, walking distance from hakata eki, great choice
Leisure Friends
8/10
Excellent
05 May 2023
Wai Kheong

Back in Fukuoka!

Back in Fukuoka after 3 years, hotels are full and expensive during Golden Week as usual, trying this new establishment the first time, cos it’s relatively new less than 1 year old, most aspects of the hotel still pretty much enjoyable except for the onsen which gets crowded easily. Location is great sitting in between Hakata and Tenjin, walk from both stations with luggage is considerably manageable.
Friends_and_family Family
6/10
Pleasant
01 Aug 2026
Takao
枕のバリエーションが欲しかった
10/10
Exceptional
29 Jul 2026
WING NAM
地點超級方便 唯酒店浴場較小
10/10
Exceptional
29 Jul 2026
Ka Kin
Location is good and very convenient.
6/10
Pleasant
18 Jul 2026
Ka ying
我間房間對住墳場
Self
8/10
Excellent
07 Jul 2026
Kao Sung
在這住了6晚,整體而言相當滿意。只是洗衣機只有5台稍嫌少了點。但似乎有些房型內有洗衣機?
Family
6/10
Pleasant
06 Jul 2026
Kuo-Hsing
房間偏小,價格卻很高,早餐不錯但食物到早餐時段ㄧ半之後就不太補充了。
Partner
8/10
Excellent
22 Jun 2026
Irey
.
Partner
10/10
Exceptional
20 Jun 2026
Kyoko
新しいホテルなので、めっちゃ清潔!
駅の出口の向かいにあり、部屋に洗濯機、レンジ、IH卓上コンロ、ちょっとした流し台があり、非常に便利!朝食も、種類が多くて大満足!空港からは博多駅で乗り換えありですが、また泊まりたいなと思いました。
Self
10/10
Exceptional
16 Jun 2026
YURI
트리플룸 이용했습니다. 객실이 넓은편이고 대욕장도 시설이 깔끔했습니다.
위치도 하카타와 텐진 중간이라 아이와 걸어다니기 충분했습니다.
Friends_and_family Family
10/10
Exceptional
14 Jun 2026
Marcel
Saubere Zimmer, zentrale Lage und gutes japanischea Frühstück. Wir würden das Hotel wieder buchen.
10/10
Exceptional
14 Jun 2026
Jonghun
대욕장 좋았다
10/10
Exceptional
31 May 2026
Jueon
바로 앞 지하철이있고
텐진과 하카타 사이에 있어서 도보도 편해요
Friends_and_family Family
8/10
Excellent
27 May 2026
Sin Kwan
好
Self
10/10
Exceptional
27 May 2026
CHIA-TZU
這次家庭旅遊訂了榻榻米雙人房跟雙床房,喜歡空間大一點的話雙床房是不錯的選擇,適合兩人或兩大一小的小家庭。空間稍微調整一下的話可以容納一個展開的大行李箱,空間剛剛好,兩個大行李箱都展開的話會太窄。浴室很乾淨有附浴缸,小孩很喜歡每天都有泡澡。
飯店設施的部分,每層樓電梯口都有附飲水機,一樓有自動販賣機、製冰機、微波爐跟免費冰棒可以索取。
雙床房因為空間偏大住起來很舒適,有機會再來福岡的話會想再次入住。
Friends_and_family Family
6/10
Pleasant
23 May 2026
Hitoshi
キャナルシティにほど近い立地は便利です。
Self
8/10
Excellent
20 May 2026
Wai Chi Gi Gi
整體大致良好。地點很方便。已經入住多次。
員工好有禮貌。
Partner
10/10
Exceptional
17 May 2026
K
場所、施設共に良かったです。
強いて要望するなら、大浴場あるのでタオル2枚欲しいです。
しかし、コスパ良かったので、次回の滞在予定の予約もしました。ありがとうございました。
Self

Location & surroundings

Nishitetsu Hotel Croom Hakata Gion
Gionmachi 6 30 Hakata Ku, Fukuoka, Japan

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Nishitetsu Hotel Croom Hakata Gion

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