HOTEL WBF Grande Hakata

10/10

Exceptional

20 Mar 2026

Veronica

Clean

Self

10/10

Exceptional

06 Dec 2025

Haylea

Everything was wonderful. Really loved the outdoor bath. Room is on the smaller side for an American, but has everything you need. The upstairs drink area has coffee, tea, and soda with a wonderful view. The staff were kind and I also loved the kiosks for easy check in and out. This place was also near a very good yakiniku restaurant.

Partner

8/10

Excellent

24 Nov 2025

Jennifer

Next time I wouldn’t want to stay on lounge and onsen floor, and not next to elevator as it was very loud at times. Generally room was fine and bathroom and toilet and sink were good. Lots of outlets to plug things in, but connections at the plug were a tad loose. Lounge with drinks and view was very nice but juice/pop machine were out of order which was too bad. Had a very nice hot chocolate there and watched the city. Check out was very quick which I appreciated and it was a quick 10 min walk to Hakata Station so convenient for the Shinkansen train.

10/10

Exceptional

18 Nov 2025

Karin

The bathtub on the balcony was fantastic! As was a very good shower, bed was comfortable, and the room had all the essentials in great order

6/10

Pleasant

30 Apr 2025

Mandy

Hot bath area is actually quite small.

Leisure Friends

8/10

Excellent

19 Apr 2025

Neilson

We had enjoyed our stay at this apartment hotel. The room is a little bit small, love the spa it highlighted out stay.

Family

4/10

Poor

16 Mar 2025

Lok Yan Christa

Staff absolutely rude and blunt, no interests to offer help. The area for keeping luggages is unwatched, unsafe, unlocked...just try your luck. Rooms are even smaller than expected you need to open your luggages on the bed.

Leisure Family

6/10

Pleasant

26 Jan 2025

Verified traveler

OK option a few blocks from Hakata station

We stayed a night. The pro was the corner rooms each had an "outside bath", which was a tub on the balcony with bamboo curtains. Nice to have a soak. Pay parking nearby was plentiful.

The cons - cleanliness of the room was pretty average, the two lifts for this size of hotel meant long wait times, and the rooftop bath is very small, especially compared to other hotels in the area.

Friends_and_family Family

10/10

Exceptional

20 Sep 2024

Andrea

This is a reasonably-priced hotel that is conveniently located near Hakata Station (which in turn is two stops or five minutes away by underground from the airport). The standards of cleanliness are excellent, and the rooms are modern and generally comfortable. On the roof top there is a nice Japanese bath. The room I stayed in was small and there not much light from the window, but overall it served its purpose well. The staff at the reception are polite and helpful.

Business

10/10

Exceptional

13 Dec 2023

JIAMIN

Staff are friendly and helpful. Location is good to reach from the train station with walking distance. Facility is good. Room is kinda small but with the attractive price.

Leisure Family

10/10

Exceptional

09 Nov 2023

Ying Leung

Clean and quiet. Within walkable distance from Hakata station.

Leisure Family

8/10

Excellent

06 Oct 2023

Owen

Breakfast was delicious and well worth the price. Staff were friendly and helpful.

6/10

Pleasant

13 Aug 2023

Peggy

We stayed for 8 nights at the Wbf. We requested a quiet upper floor room. We were assigned a 14th top floor room that is 2 doors away from the elevator, and enroute to the women & men's public bath house and the free beverage room. The moment you leave the lobby, esp. in the summer, you go into an oven. The rooms are located in open motel type corridor with no air conditioning. What is worst, when it rained hard, the carpet of the corridor gets extremely damp. Wbf is a good 20 minutes walk from Hakata station. Adding the walk within that hugh station, you are walking 30 minutes one way and an hour round trip for transportation each time. During the hot summer, with 95 plus degrees temperature, hot corridor and time to slowly cool off your room after plugging in your key, it is not ideal for Westerners who are used to driving in an air conditioned car most of the time. If we went out twice, we would have spent close to 2 hours just being able to get to the right train & back. We will definitely look for a hotel closer to Hakata station since we ate most of our meals there. Some staff friendly and helpful, but on 2 occasions, 2 were unfriendly and did not want to help much. Wbf book lots of short term (1-3 days) group tourist so often here will be 20 tourist with luggage surrounding the lobby, not the best environment! The rather expensive breakfast with steak was not worth the money because at 8:30 am we could tell the steak had been sitting there a while. Not coming back!

Leisure Family

8/10

Excellent

03 Aug 2023

Akiko

It was good. I liked the public bathtub, very nice and clean.

10/10

Exceptional

13 Jun 2023

Wendy

We always enjoy our stay at Wbf. The beds are comfortable and it's very clean. The friendly staff gave us a smooth check in experience.

Business_and_leisure Family

8/10

Excellent

29 Dec 2022

Richard

This property suited our needs. However, the staff were not very knowledgeable about the surrounding area in order to answer questions.

Leisure Family

8/10

Excellent

05 May 2022

Mathieu

Overall, average hotel for this price point.

Leisure Partner

10/10

Exceptional

19 Mar 2022

Broderick

Great location to the JR Line very convenient, quite and peaceful. If I ever come back I know where I will be staying.

Leisure Friends

10/10

Exceptional

23 Jan 2020

Phillip

Nice Clean Hotel

Nice clean Hotel with a good value for money BBQ breakfast

Partner

8/10

Excellent

05 Jan 2020

GS

Easy to get to - Staff were efficient and helpful.
The Free Matcha Late (amongst other drinks) was excellent!

Leisure Family

8/10

Excellent

01 Jan 2020

Raymond

decent stay for the price

Elevator a bit slow. 24-hour free drinks was a plus. Public bath on top floor took awhile to get to and quite cramped. I didn’t like how all the shoes and slippers were not separated, and another guest took my slippers.

Partner

8/10

Excellent

30 Dec 2019

Verified traveler

We checked in late around 9pm and check in was a breeze. The front desk staff had great customer service. The room was small but we already knew that so we didn’t bring too much stuff with us. It could barely take one luggage. The bathroom was probably the highlight, it has a huge tub and surprisingly the bathroom was spacious. If you are bothered by smells, it does start to smell like food around 6am, we were on the 5th floor and it was strong.

Partner

8/10

Excellent

07 Dec 2019

Verified traveler

Went there on a business trip. The room was small but clean. I didn’t use it but the TV was surprisingly big. Around 50”.
The desk was small so I couldn’t do much PC work there because it was uncomfortable but it was good enough to work a couple of hours.
The bathtub was big, clean and the shower water pressure was perfect.
Not very close to the station but not far either. It is in a big street so accessibility was good enough. You have a couple of convenience stores close, and one famous ramen shop too. (hakata issou)

Good enough to stay just to sleep and rest a little in your trip.

Business Self

10/10

Exceptional

04 Dec 2019

Verified traveler

free drinks

Leisure Self

8/10

Excellent

22 Nov 2019

Verified traveler

We received fast check in and staff were friendly and efficient. Trendy small rooms with everything that is required. A little chilly in the hallways due to open air in the centre but a nice idea especially when they were cooking breakfast. Free hot and cold drinks a great idea

Leisure Partner

6/10

Pleasant

04 Nov 2019

Nathan

Small room but comfortable. Temperature

Self

6/10

Pleasant

25 Oct 2019

Gillian

Recent stay

Generally ok & bathroom very nice. Was very disappointed that unable to book an early morning taxi for airport & told me to wait on street to flag a cab for a 5am departure. I was then further disappointed that they were unable to provide an early morning call - despite having a manned reception. This poor service means would never recommend this hotel.

Friends_and_family Friends

10/10

Exceptional

23 Oct 2019

Nick

Hotel nearby airport and it has a nice public spa bathroom.

Friends_and_family Family

4/10

Poor

15 Sep 2019

J

Beds and pillows are very hard and Makes for a difficult night of sleep. Waking up with a sore neck and body was awful. I do not recommend this place.

Business Self

6/10

Pleasant

28 May 2019

Man Sze

位置距離車站有點遠，步行15mins左右，或坐巴士會方便，但我沒有嘗試。我第二天和笫四天住此酒店，但職員說不能寄存行理至第四天再入住，那就真的太不方便客人了。

Family

10/10

Exceptional

11 May 2019

Verified traveler

Dining room with microwave, free coffee, cappucino, hot water, juices, etc morning until 11 pm; clean public bath, walking distance to train station and subway, spacious clean room, friendly, polite and professional staff, and FREE SMART PHONE SERVICE.

Business_and_leisure Self

10/10

Exceptional

28 Apr 2019

Ibrahim

Good Hotel! Plenty of FREE DRINK. I LIKE IT!

Leisure Partner

8/10

Excellent

24 Apr 2019

Verified traveler

Surprised it was great value nice greeting and comfortable lacking info to the breakfast avail we enjoyed our days there close to transport

Leisure Partner

10/10

Exceptional

16 Apr 2019

Verified traveler

Breakfast is good, location is a bit far from train station but many available.

Leisure Friends

6/10

Pleasant

07 Apr 2019

henry

great stay in Hakata

new hotel in hakata ward, the location is actually between Hakata station and higashi-hie station..
if you are thinking of walking with your luggage from the station to the hotel it would be a challenge. So we decided to take taxi to and from the airport. the building has an huge open airwell. it is great concept, but the hotel decided to serve a BBQ breakfast at the courtyard, and the smell of BBQ food enters the room every morning.
So if you love walking and the smell of BBQ breakfast, it is a great new hotel to stay.
Clean and nice hotel

Partner

4/10

Poor

06 Apr 2019

Verified traveler

Public bath was horrable for me.
A lot of trash in the washing area, people soak in the tub with bath towels, wet floor in the changing area and so on.
Many foreigners from Asia, that’s pretty welcome, so hotel should kindly let them know how to deal with that in Japan. That’s poor.

Leisure Partner

10/10

Exceptional

10 Mar 2019

Lori

Nightly bar was very nice as was onsen. Room (for 3 people) did not a have a closet so storage space was tight. Excellent staff. It would have been great to have a simple restaurant on site for a quick meal.

Friends

8/10

Excellent

23 Feb 2019

Verified traveler

location is ok, just abt 15 mins to airport. Close to Hakata station and shopping malls, abt 10 mins walking. hotel room is small but good enough to sleep, good for short stay, bed is comfortable, staffs is good and polite. the only thing i dont like is they only keep luggages for early arrival guests, after u check out, cant keep bags there.

10/10

Exceptional

31 Jan 2019

Rich

Nicely located, great staff and amenities.

6/10

Pleasant

01 Jan 2019

Lai Meng

Not suitable for ppl with luggages more than 20 in

Tiny room, can only open one 20 inch luggage.
Not advisable for ppl with more than one 20 inch luggage. No space to lay opened luggage.
15 min walk to Hakata station.
Not much choices for breakfast.

Family

6/10

Pleasant

11 Dec 2018

Tom

Room was just too small to make it comfortable

8/10

Excellent

06 Dec 2018

MnM

Nice brand new hotel. Helpful and proper English speak staff. Great breakfast. Would stay there again

2/10

Poor

02 Dec 2018

Verified traveler

$400/night for such a small room - no place to put the luggage and difficult to walk through the narrow walking area.

Leisure Family

4/10

Poor

27 Nov 2018

Verified traveler

The room was extremely small -not made for westerners. One had to sit on the bed to access the desk. They used trick photography when showing the rooms on your site. In order to change or unpack our bags one of us had to go into the bathroom that's how tight the quarters were.
I won't book that hotel again !

Business_and_leisure Partner

10/10

Exceptional

24 Nov 2018

Morag

Comfortable hotel with amenities

The hotel kept our bags for us when we went to Yufuin so that was excellent service. We were very happy with the complimentary drinks and microwave facilities in the guest lounge.

Partner

10/10

Exceptional

31 Oct 2018

Ignatowa

Easy to find from the Hakata train station, just ask at the tourist information desk for directions. Stayed for one night - rooms average size for Japan but very clean. Pleasant staff - spoke some English (we asked for restaurant recommendations and they printed out the directions and info for us!). Overall, very good experience, would stay there again.

6/10

Pleasant

28 Oct 2018

spassion

spa is not good condition and phone doesnot work in my room

2/10

Poor

29 Mar 2026

Kazuma

朝食は人数制限で食べれませんでした。
客室はスタンダードのダブルルーム(禁煙)にしました。部屋のほとんどがダブルベッドに埋め尽くされ、非常に狭く、キャリーバッグを広げるのも困難でした。
また、ベッドの下は埃まみれで汚かったです。

部屋の写真を調べていたら、キャナルシティーの写真が出てきたので近いのかと思いましたが、非常に遠かったです。

また、大浴場も狭く部屋でシャワーを浴びた方が良かったです。

外観のみ立派でした。

想像していたホテルと全然違ったので残念でした。

Partner

4/10

Poor

18 Mar 2026

KEIKO

隣の外国人のしゃべり声が夜中響き渡りうるさかったです。

8/10

Excellent

17 Mar 2026

shuichi

スタッフさんの対応が良くて気持ちが良いです。

Partner

8/10

Excellent

15 Mar 2026

Chi Hung Sebastian

Room Clean

Friends

6/10

Pleasant

15 Mar 2026

anri

少し狭かった

8/10

Excellent

15 Mar 2026

haruto

少し狭かった

4/10

Poor

13 Mar 2026

Yasuko

お部屋に鏡がないのが残念でした
大浴場の、混み具合は把握できましたがちょっと狭い感じでした

8/10

Excellent

09 Mar 2026

hitomi

近くにコンビニや飲食店もあり不便さは感じませんでした。14階のドリンクバーのラウンジは広々としており大浴場に浸かった後ゆっくりできました。

Family

8/10

Excellent

23 Feb 2026

TATSUYA

大浴場があるのはとても助かります

6/10

Pleasant

20 Feb 2026

raewon

좁고 왠지 불편합니다.

Partner

8/10

Excellent

18 Feb 2026

ATSUHIRO

ホテルは清潔で快適でした

8/10

Excellent

05 Feb 2026

KEIKO

お風呂がとても気持ちよく、飲みのものサ-ビスがあり、良かったです。朝ごはんも美味しくいただきましたが、ト-スタ-があるといいなと思いました。

Leisure Friends

6/10

Pleasant

30 Jan 2026

Shun

客室はごく普通のビジネスホテルという感じ。エレベーターが結構混みます。

Leisure Self

6/10

Pleasant

24 Jan 2026

HITOMI

お風呂のお湯がぬるかった

Friends_and_family Family

6/10

Pleasant

23 Jan 2026

Nozomi

チェックイン時間前に荷物を置きに寄ったが、荷物を置くだけでも機械で手続きをと言われ機械を見るとチェックインとチェックアウトしかなく、チェックインできるのかと聞いたらできないとフロントのスタッフに言われ、案内が不親切だった。
チェックインボタンを押すと、プレチェックインです、と表示されたが、押すまでわからない。
フロントにスタッフがいるのだから、チェックインボタンからプレチェックインするよう案内するだけなのに不親切でわかりづらい。

Friends_and_family Family

8/10

Excellent

21 Jan 2026

Kazuhiro

パンの種類、みそ汁の具材が少なく感じる

Self

8/10

Excellent

17 Jan 2026

Jenny

启

6/10

Pleasant

16 Jan 2026

tomoko

部屋までの通路がとても寒くて、エレベーターを待つ間震えていました。せっかくきたエレベーターはお客さんでいっぱいで

6/10

Pleasant

12 Jan 2026

Lilie

Hôtel pratique

Self

10/10

Exceptional

12 Jan 2026

Ruriko

街中なので外が騒がしいと直に部屋まで響きます。パトカーが通った時は驚くほど響きましたが、この日は何も無かったので静かでぐっすり眠れました☺
騒がしさ等はその日によると思います。
清潔感もあり、お風呂もゆっくり入れました。
シャンプーもコンディショナーも何処のHOTELも髪がパサパサしますが、こちらのHOTELはパサパサせず綺麗にまとまりました☺

2/10

Poor

12 Jan 2026

MISAKI

まず、トイレが汚すぎる。
清掃が全くされてない見込み。
ラウンジのドリンクサービスがありますが
汚すぎる。
飲み残しの飲み物がそのまま処理されてなくて非常に不快。

大浴場までの道のりが寒すぎる。
寒すぎるので、
ホテルの部屋からダウンを着て、大浴場まで行かなきゃならない。

北海道のWBFは、かなり良かったので期待してきたが、福岡のWBFは、最悪でした。
お勧めできません。

Leisure Family

6/10

Pleasant

10 Jan 2026

Hiroki

駅から少々距離があった
ベッドがヘタリ気味だった
スタッフの対応は人によって無愛想な人もいた
価格には見合っていたとは思う

Business Self

6/10

Pleasant

31 Dec 2025

yama yusuke

少し狭い

Leisure

8/10

Excellent

26 Dec 2025

Akinori

お風呂が良かった

10/10

Exceptional

26 Dec 2025

AYANO

初めて利用したがよかった！

Leisure Partner

6/10

Pleasant

23 Dec 2025

??

機械式駐車場はバックでの駐車が必要で、大型車は駐車できません。この点を紹介文にもう少し詳しく記載していただけると、より分かりやすいと思います。
防音性はあまり良くなく、客室もややコンパクトですが、その点は宿泊料金に反映されていると考えれば十分許容範囲です。
朝食はシンプルですが種類があり、満足度が高くおすすめできます。

Leisure Family_with_children

8/10

Excellent

18 Dec 2025

chiyo

部屋に備え付けの館内着から加齢臭

6/10

Pleasant

18 Dec 2025

Hyunhye

도무지 어땠는지 기억이 나지 않는 걸 보니 특색이 없는 곳인 것 같다

6/10

Pleasant

13 Dec 2025

KAZUHIDE

コーヒーを置いてなかった
14階にフリードリンクがあるが部屋にもインスタントコーヒー置いてほしい

Business Family

10/10

Exceptional

08 Dec 2025

Sangdon

편안하고 즐거운 여행이었음. 깨끗했고 친절했음.

Partner

6/10

Pleasant

29 Nov 2025

King Sum

所謂的熱湯並不夠熱

Self

6/10

Pleasant

26 Nov 2025

masayuki

エレベーターが遅いのとチェックイン時間がかかる

Business

8/10

Excellent

20 Nov 2025

Futoshi

入り口から部屋の中までとても清潔でした
スタッフは人数が多くないので、チェックインの時間が集中すると少し待ちます
博多駅、東比恵の両駅から10分強歩きますので荷物が多いと大変かなと
部屋は狭いですが泊まるだけなら十分
屋上に大浴場とラウンジあり、お酒を飲まない方はくつろげます

Business Self

6/10

Pleasant

09 Nov 2025

SAYAKA

駅からは少し離れているけれど、ロビーやお部屋はとても綺麗で快適でした。マンションのような造りで建物の中央が吹き抜け天井なしになっているホテルは初めての経験です。
大浴場は洗い場が5個なのと脱衣所もこじんまりとしてるので5人いると身動きしずらかったです。こじんまりとしているからか、床に髪の毛が散乱してました…。ただ、露天風呂もあって一息つくことができました。
スカイラウンジは、落ち着いてゆっくりできる所でした。でもコーヒーサーバーの飲み物がすごく薄くて飲めませんでした。
チェックイン前に荷物を預ける事もできて良かったです。
荷物はロビーにある棚へ自分で置くというシステムでした。
チェックイン、チェックアウトともに楽で分かりやすかったです。
また機会があれば泊まりたいなと思います。
ありがとうございました。

Leisure Family

8/10

Excellent

08 Nov 2025

hifumi

ちょっと部屋が狭すぎるかな、という感じですか。

Friends_and_family Friends

8/10

Excellent

08 Nov 2025

kazue

ホテルは清潔で、大浴場もあり、スタッフさんも親切でよかったのですが、
楽しみにしていた、ステーキ付き朝食のステーキが、あまりにも写真と違うのでガッカリでした。せめてホットプレートの様な温かい鉄板で出してバイキング形式ならよかったらよかったです。
ホームページで、朝からステーキ食べ放題と謳ってるイメージとはかけ離れたものでした。

Leisure Family

6/10

Pleasant

08 Nov 2025

Ryou

静かで落ち着いていて隣の音なども聞こえなかった。強いて言うならエレベーター前の部屋でエレベーター前での人達の声が結構聞こえるのでドアを少し防音にした方が良いと感じました。

Leisure Self

10/10

Exceptional

06 Nov 2025

KEIKO

スタッフの対応
丁寧にチャックインの方法、駐車場の場所等教えてもらいました(^^)
また利用したいと思います(^^)

Leisure Friends

6/10

Pleasant

05 Nov 2025

Kiyoaki

チェックイン・アウトはスムーズ。
朝食の終わる３０分前にレストランへ行ったら、
殆ど食べ物がなかった。スタッフは補充する気もなかったようだ。

Business Self

6/10

Pleasant

03 Nov 2025

Shigeto

客室、設備は綺麗で清潔。スタッフの応対も親切で良かった。
宿泊者の廊下での話し声はうるさかった。隣室のもの音も。

Leisure Family

8/10

Excellent

28 Oct 2025

Kenichi

はい

Business Self

8/10

Excellent

26 Oct 2025

Rie

朝食は今回付けず、宿泊のみでした。
夜は気絶寝してしまいましたが、大浴場には朝ゆっくりと入ることができ、またスマホで混雑状況が確認できるのが良かったです。
清潔感もあり、駅から少し歩きますが利便性良いと思います。

Business Self

10/10

Exceptional

18 Oct 2025

Mari

朝食は食べませんでした。お風呂も清潔で、ドリンクバーがありとても満足しました。
スタッフも丁寧な対応で良かったです！

Business Family

8/10

Excellent

04 Oct 2025

Tomoko

狭くて椅子もないので部屋で長時間過ごすのはあまり快適ではないが、清潔さや基本的な機能は揃っている。

10/10

Exceptional

02 Oct 2025

NOZOMI

温泉もあり、くつろげました♨️

8/10

Excellent

29 Sep 2025

masashi

Quarto muito pequeno, o resto e muito bom, onsen pequeno mas depende horário está vazio

Partner

10/10

Exceptional

26 Sep 2025

Yoshihisa

近くにコンビニがあってよかった

8/10

Excellent

23 Sep 2025

taku

チェックイン、チェックアウトともにスムーズで良かったです

8/10

Excellent

24 Aug 2025

Takashi

喫煙場所が外で暑かったですが、それ以外は概ね良かったです。

Leisure Family

10/10

Exceptional

20 Aug 2025

Kouta

快適に過ごせました

Leisure Friends

6/10

Pleasant

19 Aug 2025

sayumi

フロントはタッチパネルでスムーズ、立地もよい。ベランダについた露天風呂は疲れを取るのには付いていてよかったと思った。部屋の清掃は改善が必要そう。

Leisure Family

8/10

Excellent

17 Aug 2025

Emi

部屋自体の傷など、クロスが剥がれていたりする部分が気になった。
基本的には満足です。
アメニティの種類がもっと多かったらとても嬉しい。
最上階のラウンジのフリードリンクはとても良かったです。
大浴場も混雑が見れたので少ない時に利用できました。
大浴場同様にラウンジや食事会場の混雑状況も見られたらいいかなと思います。
チェックイン時に時間になってから手続きしたのに機械操作が出来ず結局フロント対応して頂いてからまた機械操作をしたのでその点でもっとスムーズに出来たら楽だったのになと思います。
エレベーターが2基で待ち時間が長かったのでそこがスムーズだったらもっと良かったのになぁと思います。

Leisure Family

10/10

Exceptional

15 Aug 2025

Fumito

露天風呂付きのダブルを1人で予約しました。露天風呂はパッと見ちょいと狭いかなと思ったけど、まぁまぁなサイズで良かった。できれば露天風呂の横で体が洗えたらGOOD。
朝ごはんはちょうどいいです。
また来ます。

Leisure Self