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Smile Hotel Hakata Ekimae

Fukuoka · Japan

3-8-18 Hakata-ekimae, Hakata-kuView location

8.6/10Excellent1,000 Reviews
Cleanliness8.8/108.8
Service8.8/108.8
Comfort8.4/108.4
Condition8.4/108.4
Location10.0/1010.0
Neighborhood8.8/108.8
Amenities8.2/108.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Smile Hotel Hakata Ekimae

Enjoy a comfortable stay at the Smile Hotel Hakata Ekimae in Fukuoka's Hakata Ward, conveniently located within a 5-minute drive of Canal City Hakata and Marine Messe Fukuoka.

Start your day with a buffet breakfast (available for a fee), and take advantage of complimentary Wi-Fi, a vending machine, and dry cleaning/laundry services. The hotel also offers a 24-hour front desk and luggage storage.

Each of the 118 air-conditioned rooms features a refrigerator, flat-screen TV, private bathroom with a shower/tub combination, bidet, hair dryer, phone, desk, and electric kettle. Nearby attractions include Amu Plaza Hakata, Rakusuien Gardens, and Sumiyoshi Shrine, all within a short distance. Fukuoka Airport (FUK) is just 3. 5 km away.

Read more about this hotelShow less

With a stay at Smile Hotel Hakata Ekimae in Fukuoka (Hakata Ward), you'll be within a 5-minute drive of Canal City Hakata and Tenjin Underground Mall. This hotel is 4.8 mi (7.7 km) from Mizuho PayPay Dome Fukuoka and 1.9 mi (3.1 km) from Port of Hakata.

Make yourself at home in one of the 118 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature bidets and hair dryers. Conveniences include phones, as well as desks and electric kettles.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage.

Popular amenities

Free WiFi
Dining services
Concierge
Laundry
Smoking areas

Check-in and check-out

Check-in from 3:00 PM
Check-in until 5:00 AM
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Unicode Support true LGBTQIA+ friendly Professional property host/manager Pets not allowed

Cleaning and safety

Sanitization
Cashless transactions are available

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

    We have included all charges provided to us by the property.

  • You need to know
    • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
    • Cashless payment methods are available for all transactions.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher
    • Housekeeping is included for stays of 4 nights or more, and housekeeping service is provided every 3 days.
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately JPY 1300 to 1500 per person
    • Late check-out is available for a fee (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Korean

    Japanese

    English

Nearby attractions

Amu Plaza Hakata 0.4 km / 0.3 mi
Rakusuien Gardens 0.5 km / 0.3 mi
Canal City Hakata 0.6 km / 0.4 mi
Hakata Old Town 0.6 km / 0.4 mi
Kakueiji Temple 0.7 km / 0.4 mi
Sumiyoshi Shrine 0.8 km / 0.5 mi
Kawabatadori Shopping Street 0.9 km / 0.6 mi
Hakata Sennen-no-Mon Gate 1 km / 0.6 mi
Kushida-jinja Museum 1 km / 0.6 mi
Kushida Shrine 1 km / 0.6 mi
Tochoji Temple 1.1 km / 0.7 mi
Hakata Machiya Folk Museum 1.1 km / 0.7 mi
Hakata Traditional Craft Center 1.1 km / 0.7 mi
Jotenji Temple 1.2 km / 0.7 mi
Yanagibashi Rengo Market 1.3 km / 0.8 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 118
  • hotel
  • Wheelchair-accessible
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Laundry service
  • LaunderetteExtra charge
  • Lift access
  • Luggage roomExtra charge
  • Clothes dryer
Show 4 more facilities & services
  • Smoking areaExtra charge
  • MassageExtra charge
  • Breakfast
  • Non-smoking establishment
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

DB

Buffet Breakfast

This meal plan may be available depending on the selected room/rate.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Double or Twin WITH DOUBLE BEDDouble or Twin • WITH DOUBLE BEDDBT.DB

    Photos are not available for this room type.

    Smile Hotel Hakata Ekimae

    Double or Twin WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Smile Hotel Hakata Ekimae

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE NON SMOKINGSINGLE • NON SMOKINGSGL.NM

    Photos are not available for this room type.

    Smile Hotel Hakata Ekimae

    SINGLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE SMOKINGSINGLE • SMOKINGSGL.JK

    Photos are not available for this room type.

    Smile Hotel Hakata Ekimae

    SINGLE SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN NON SMOKINGTWIN • NON SMOKINGTWN.NM
    TWIN NON SMOKINGPhoto unavailable7 photos

    Smile Hotel Hakata Ekimae

    TWIN NON SMOKING

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.NM

    Room amenities

    • Fridge
    • Hairdryer
    • Desk
    • Slippers
    • Housekeeping
    • Electric Kettle: 1
    • TV
    • Bathroom: 1

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SEMIDOUBLE NON SMOKINGRoom • SEMIDOUBLE NON SMOKINGROO.SD-NM

    Photos are not available for this room type.

    Smile Hotel Hakata Ekimae

    Room SEMIDOUBLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SEMIDOUBLE NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SD-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SEMIDOUBLERoom • SEMIDOUBLEROO.SD

    Photos are not available for this room type.

    Smile Hotel Hakata Ekimae

    Room SEMIDOUBLE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SEMIDOUBLE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SD

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Smile Hotel Hakata Ekimae

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN-1

    Photos are not available for this room type.

    Smile Hotel Hakata Ekimae

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Smile Hotel Hakata Ekimae

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST-1

    Photos are not available for this room type.

    Smile Hotel Hakata Ekimae

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKINGDBL.NM

    Photos are not available for this room type.

    Smile Hotel Hakata Ekimae

    DOUBLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SMOKINGTWIN • SMOKINGTWN.JK

    Photos are not available for this room type.

    Smile Hotel Hakata Ekimae

    TWIN SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN BED NON SMOKINGDOUBLE • QUEEN BED NON SMOKINGDBL.NM-QN

    Photos are not available for this room type.

    Smile Hotel Hakata Ekimae

    DOUBLE QUEEN BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM-QN

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin NON SMOKINGDouble or Twin • NON SMOKINGDBT.NM

    Photos are not available for this room type.

    Smile Hotel Hakata Ekimae

    Double or Twin NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Smile Hotel Hakata Ekimae

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SMOKINGDOUBLE • SMOKINGDBL.JK

    Photos are not available for this room type.

    Smile Hotel Hakata Ekimae

    DOUBLE SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    Smile Hotel Hakata Ekimae

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN NON SMOKINGTWIN • NON SMOKINGTWN.NM-1

    Photos are not available for this room type.

    Smile Hotel Hakata Ekimae

    TWIN NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.NM-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE CITY VIEWSINGLE • CITY VIEWSGL.CV

    Photos are not available for this room type.

    Smile Hotel Hakata Ekimae

    SINGLE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE WITH DOUBLE BEDSINGLE • WITH DOUBLE BEDSGL.DB

    Photos are not available for this room type.

    Smile Hotel Hakata Ekimae

    SINGLE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin TWO BEDSDouble or Twin • TWO BEDSDBT.2B

    Photos are not available for this room type.

    Smile Hotel Hakata Ekimae

    Double or Twin TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SEMIDOUBLE SMOKINGRoom • SEMIDOUBLE SMOKINGROO.SD-JK

    Photos are not available for this room type.

    Smile Hotel Hakata Ekimae

    Room SEMIDOUBLE SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SEMIDOUBLE SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SD-JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Smile Hotel Hakata Ekimae

8.6
Excellent
1,000 Reviews
Cleanliness
8.8 /10
Service
8.8 /10
Comfort
8.4 /10
Condition
8.4 /10
Location
10.0 /10
Neighborhood
8.8 /10
Amenities
8.2 /10
100 reviews shown
10/10
Exceptional
30 Mar 2026
Amy
Very convenient location and friendly staff! Room is also very clean as well
Self
10/10
Exceptional
25 Jan 2026
Gareth
Perfect hotel, clean room and bathroom. Excellent location just a few minutes walk to Hakata. Ideal for a solo traveler.
Self
10/10
Exceptional
02 Nov 2025
Colin
The room was very clean and comfortable. Friendly and helpful staff helped make our stay very enjoyable. Close proximity to the Hakata Station was excellent and we often ate at the many restaurants in and around the station.
Leisure Partner
10/10
Exceptional
21 Jul 2025
Gloria
Our time staying at Smile Hotel was good. The staff was helpful especially when I was having trouble.
Leisure Family
10/10
Exceptional
19 Jun 2025
TIMOTHY
Friendly staff, comfortable bed and good value.
Leisure Self
10/10
Exceptional
27 Jan 2025
Debbie

Value stay in Fukuoka.

Nice stay best value for the area when I was searching Good size room for 2 people. Very convienent to JR station. 8 min walk
Friends_and_family Family
6/10
Pleasant
07 Nov 2024
Verified traveler

No Wifi security. No stay here anymore.

Wifi is unsecured without password. Biggest no no. Will not stay in Smile anymore.

C’mon, isn’t this a common protocol, internet hygiene factor?
Self
8/10
Excellent
09 Jun 2024
Richard

Easy access to all places

Very convenient in access to eating and shopping areas. Close to main train and bus station.
Friends_and_family Family
2/10
Poor
21 Apr 2024
Vincent
Staff members is ok , but we didn’t get any room cleaning for staying 4 nights .
10/10
Exceptional
28 Mar 2024
Eric
Close to many restaurants and station. Little loud at night from people at a popular ramen shop across from hotel, but it was mostly fine. Would stay again.
Business_and_leisure Self
10/10
Exceptional
12 Mar 2024
Harold
Good value for the money. Be sure to buy a voucher for breakfast a day before to save 300 yen.
Leisure Self
6/10
Pleasant
30 Dec 2023
James
Good stay, lots of dining options in the area and not too far from Hakata train station!
Leisure Self
6/10
Pleasant
04 Dec 2023
Man Hei

budget stay

it is a budget hotel that i would recommend for business trip or young folks, definitely not for couple
Partner
8/10
Excellent
03 Dec 2023
nelia
I got fresh towels everyday👍. The hotel is very near Hakata Station. A popular local ramen shop is just around the corner of the hotel. A local bus stop is just one block away. Very comfortable place.
Leisure Self
8/10
Excellent
24 Nov 2023
David
A nice little hotel near the station and easy access to the centre of town, staff were polite and friendly and apart from lack of storage space for clothes (a normal thing in Japan hotels) everything was really good.
10/10
Exceptional
09 Nov 2023
Stephen
i like that you can see the status of the washing machine and dryers on the TV in your room (although I didn't find it until the second night).
Leisure Self
10/10
Exceptional
09 Mar 2020
ナスラ
I appreciated how welcoming the staff was, and how comfortable the room was. The breakfast was very delicious as well. I think it would be nice to extend the breakfast time to 10:00.
Friends_and_family Family
4/10
Poor
25 Nov 2019
Fung
No luggage rack, no coffee, no shaving cream...If I can book it again, I won't book it again.
Leisure
8/10
Excellent
12 Nov 2019
Verified traveler

Good to stay at Smile

Convenient for transportation & delicious Fukuoka foods
Self
10/10
Exceptional
19 Aug 2019
Ja-Oh
nice place, clean, nice staff, not far from station.
Leisure Friends
8/10
Excellent
17 Jul 2019
Shi Wai

Fukuoka trip

Good stay and friendly staff
Partner
10/10
Exceptional
30 May 2019
Julie
This hotel is very near to Hakata JR station. The staff are friendly and they can speak English very well. However, the room is pretty small.
Leisure Self
8/10
Excellent
20 May 2019
Verified traveler
Very convenience and lovely place to stay.
Though the rm is a bit small and luggage cannot open easily,.
Leisure Partner
10/10
Exceptional
28 Mar 2019
Neil

Good Businessman's Hotel in convenient location

Good size room by Japanese standards. Very clean and overall well maintained \"businessman's hotel. Breakfast was excellent with a varied menu for each of the four nights I was there. Location is within easy walking distance of the main JR Hakata station - however, Google maps had a bit of trouble locating the precise spot so just google \"golf shops\" as there is a large well marked golfing equipment right next door. Bit of a walk to the Canal City shopping mall but if brand shopping is your thing then it is probably worth it.
8/10
Excellent
12 Mar 2019
Verified traveler
The hotel is very nice. Location is good but the surrounding is a bit too quiet at night. Room is clean and neat. Staff is nice. Everything is good. Will recommend this hotel to others.
Leisure Self
8/10
Excellent
21 Feb 2019
MC
The hotel is only a few minutes away from Hakata station and there are plenty of nice shops and restaurants within the neighbourhood. It is perfect place for young couple and those on business trip.
Leisure Partner
8/10
Excellent
26 Nov 2018
Thomas

OK for a night

This is an OK place for a night or two, but there are better choices in Fukuoka for a similar price. Very small room, difficult to maneuver in, and Spartan appointments.
Partner
10/10
Exceptional
03 Nov 2018
Verified traveler
Rooms were clean And location is close to hakata station
10/10
Exceptional
01 Jun 2018
Agnes

great location, very comfortable hotel

Excellent location, great comfort, perfect stay: the hotel is just two blocks from Hakata JR station. Room and bed were very comfortable. Wifi was fast. Staff was welcoming. I loved the stay. Would love to return.
8/10
Excellent
13 May 2018
Jem

Feedback

Staff and room cleanliness was all great. Just the location was a little difficult to find. It would have been great if their website stated more specific instructions on which train exit to take from Hakata station. Room was small too. Other than that, everything else was excellent. Laundry service available was a plus too.
8/10
Excellent
30 Apr 2018
John

Hakata Gateway

The location of hotel is good. But the bathroom is a bit small for some people. Service is OK!
Friends
8/10
Excellent
15 Apr 2018
Verified traveler

Valuable place to stay

Close to train station
Family
8/10
Excellent
12 Apr 2018
Masako

Good location

Close to Hakata station. Good breakfast.
8/10
Excellent
08 Apr 2018
Martin

Good hotel, but not great for airport access

I did not actually stay here. I selected this hotel based on expedia's category that this was a Fukuoka Airport hotel. I was ooked on a very earlty flight from FUK to HND. However, on checking in I found that the subway did not start early enough for me; there were no shuttle buses to the aiprort; there were no ordinary buses ot the airport; and the staff were very dubious about my chances of getting a taxi. They tried to book me one, but found that it was not possible. The staff felt hat my best chance was to walk about four kilometres to the airport at around 4 am! I think Expedia should remove this from the 'Airport Hotel' category and I shall be taking this up with them.

I spent a few minutes in my room searching on the internet for something closer to the airport and eventually booked one only 5 minutes walk from the airport. No refund was available at Smile Hotel because it was booked on Expedia - but it was clear from what they said that they would have refunded the money otherwise (they asked me whether I had used the room or its bathroom). I shall be taking this up with Expedia.

Having said that, the hotel staff were very friendly and were as helpful as they could possibly be and were clearly concerned that I had a problem. The situation was not their fault.
10/10
Exceptional
02 Feb 2018
Doni

very nice hotel^^

1. Cheep hotel price
2. near Hakarta Sta
3. near Lowson, 7-11
4. very kind staff
5. comfortable stay here

recommend hotel :)
8/10
Excellent
01 Feb 2018
vincci

5 mins walk from Hakata station

The hotel is about 5 mins walk from Hakata Station. A few convenient store nearby.
10/10
Exceptional
28 Jan 2018
RC
Clean and comfortable hotel. although rooms are small but it’s amazing for shopper who spents most of the time elsewhere.
8/10
Excellent
21 Nov 2017
Verified traveler
The hotel was well located and had everything I needed.
8/10
Excellent
05 Nov 2017
Thai

Closed to Hakata Station

Very enjoyable stay, close to major station ( Hakata) and close to most major shopping centre.
10/10
Exceptional
01 Nov 2017
Robert F
Great location. Wonderful room.
10/10
Exceptional
28 Aug 2017
Sarah

Great location, very close to Hakata station

Smile hotel is very close to Hakata station, it's about 5-10 minutes walk from Hakata Station. Very convenient located, close to many shopping malls, and a Lawson store just across the street. Room is small as expected but has everything you need included water kettle, shampoo and shower gel, toothbrush and other amenities. Room is very clean and you can leave your suitcase in the front desk on the day of arrival before check in and the day you checked out. Just to note that check out time is 10am which is kind of early. Highly recommended this hotel if you visit Fukuoka for its location and price.
Family
10/10
Exceptional
14 Jul 2026
chialin
地點方便,人員態度好,水量偏小,如果有飲水機更好!!
Friends_and_family Friends
10/10
Exceptional
08 Jul 2026
Kenny
地點不錯
Self
10/10
Exceptional
02 Jun 2026
Nejma
Very quiet, clean, deep bathtub. Great location. Nice staff. Can use Netflix on telly.
Self
6/10
Pleasant
31 May 2026
Sumiyuki
特になし。
10/10
Exceptional
16 May 2026
YASUHIRO
駅からも近く、付近に飲食店やコンビニも近い。朝食も美味しかった。部屋も静かで快適だった。おすすめです。
Business
6/10
Pleasant
24 Apr 2026
CHANGHYUN
숙박에는 무난한 호텔아었다.직원의 유도리 있게 채크인2~30분전에 체크인 하게 해주어 고마웠다.
10/10
Exceptional
10 Apr 2026
Naofumi
立地は博多駅から徒歩圏内でよい。部屋はコンパクトですが清潔です。朝食の種類も多くまた利用したいです。
Self
10/10
Exceptional
06 Apr 2026
Mitsuko
スタッフの方のホスピタリティが
とても良かったです。
6/10
Pleasant
16 Mar 2026
HIROSUKE
トイレの水の流れが弱く、1回では流れきれなかった
Self
8/10
Excellent
02 Mar 2026
Takashi
特に困った事は無しです。
チェックイン前とチェックアウト後の荷物の預かりがとても助かりました
Family
10/10
Exceptional
01 Mar 2026
Kazuki
よき
10/10
Exceptional
23 Feb 2026
MIWA
アメニティが選べて良かったです。  いらないモノもあるので、他て泊まる時等
もったいない!と思っていました。
Self
10/10
Exceptional
17 Feb 2026
shigeru
この度はスマイルホテル博多駅前さんには大変お世話になりました
ありがとうこざいました
福岡には久々の帰省で泊まるHOTELを探しておりましたそこで目に止まったのがスマイルホテルさんでした。
あのスマイル君のロゴが可愛くてこれから福岡を満喫する気持ちとロゴのニコニコがシンクロしてここだぁ!!と決めました。
勿論ですが評価もめっちゃ良いし
博多駅からも近くでそして何より近隣に名店のラーメンが沢山あり最高でした尚且つコンビニも近いしエニタイムのジムも近いし中洲からも余裕で歩いてホテルに向かえるしレンタルのバイクも自転車も有るし言う事なきです

スタッフの対応もすごく丁寧です
特に清掃スタッフさんの気配りが素晴らしかったです
初日にホテルに到着してベットのサーチライトがチカチカして気になっていましたがまぁ後で言えば良いと思ってそのままにして出かけてホテルに戻ったら清掃の時にライトを取り替えくれた感じで助かりました

清掃スタッフありがとうこざいました
今回は15泊でお世話になりました✨
また福岡に行った時はスマイルホテルさんに決めてます
本当に最初から最後までニコニコスマイルで過ごす事が出来ました

ありがとうこざいました

是非ともオススメのHOTEL!!皆さんも福岡に来たら泊まって損はないスマイルでした
Self
10/10
Exceptional
20 Jan 2026
YUMI
場所も便利。お部屋は狭かったが浴室も清潔でとても快適に過ごせました
Leisure Self
10/10
Exceptional
13 Jan 2026
LILIA
予定の時間より遅くチェックインしましたが、ランクアップされたツインの広い部屋へ変更して頂け、
8/10
Excellent
25 Dec 2025
SONCHUNG
객실청결함 직원들 친절함
Partner
10/10
Exceptional
15 Dec 2025
萌香
良かったです
Leisure Friends
8/10
Excellent
13 Dec 2025
HAJIME
客室も清潔で、スタッフのサービスもよかったです。
Business
8/10
Excellent
10 Dec 2025
Kazushi
博多駅からノンビリ歩いても10分はかからない好立地。室内は清潔感があって、歯ブラシなんかも準備されていて必要に応じてピックアップして部屋に入るシステムです。朝ごはんはビュッフェスタイルで品数もあって美味しくいただきました。カレーは外せないな、と思いました。高級ホテル。。。とは比べようもありませんが、立地と宿泊費、満足できるホテルでした。
Business
2/10
Poor
06 Dec 2025
Shota
朝食付きを選んだのに、素泊まりなってた。
禁煙ルーム選んだのに、喫煙ルームを案内されて不愉快だった。
Business Self
8/10
Excellent
06 Dec 2025
SHINICHI
客室が清潔だった
10/10
Exceptional
03 Dec 2025
のぶゆき
良かったです。
Business Self
8/10
Excellent
30 Nov 2025
Shiho
スタッフさんの対応も速く、案内も丁寧で良かった
Leisure Self
2/10
Poor
29 Nov 2025
AKIRA
スタッフの対応が最悪
10/10
Exceptional
29 Nov 2025
康輝
すべて完璧でした。
10/10
Exceptional
21 Nov 2025
WONCHUL
친절
10/10
Exceptional
08 Nov 2025
TOSHIHIDE
清掃が室内、浴室ともに行き届いていた。また朝食の内容も充実しており満足できた。
Business Self
6/10
Pleasant
26 Oct 2025
HISAO
ホテル周辺の道が複雑だったのでロケーションが少し分かりづらかったが分かれば福岡駅への近道も分かり便利だった。
Leisure Family
8/10
Excellent
25 Oct 2025
hiroshi
部屋がもう少し広ければ。
Business
8/10
Excellent
22 Oct 2025
Panda
職員有禮服務好,飯店舒適,離車站步行大概十分鐘
Leisure Self
6/10
Pleasant
15 Oct 2025
kazuhiro
駅から徒歩圏内。
Leisure Self
8/10
Excellent
10 Oct 2025
TATSUHIKO
普通だと思いますが立地が良かった
Leisure Friends
10/10
Exceptional
05 Oct 2025
Kai Yu

整體感覺良好,如果下次再黎福岡會考慮再入住

酒店離博多車站不算太遠,酒店樓下就有自動販賣機

每層門口都有提供日用品自取,唯獨房間沒有提供瓶裝飲用水,只可飲用水喉水,不過日本人都習慣的,沒大問題


房間雖小,不過日本大多酒店都係咁,我一個人住空間好ok,我一個30吋,一個20吋開哂喼係無問題,但多一個大行李的話可能要推入床下

如果需要用雪櫃記得要開掣,個掣係雪櫃上面,床好舒適,冷氣足,水力都夠,床頭燈可以調光暗幾好

最大嘅缺點係個風筒,我抖大氣都勁過佢,夠熱但唔夠力,長頭髮吹到懷疑人生,仲有記得帶轉插,房間無USB/type C頭,只有兩腳扁插

不知道好彩還是房間隔音真的好,睡了兩晚沒聽到任何聲音,只有早上清潔打掃時有聽到關門的聲音

附近有多間便利店,亦有餐廳可惜今次無時間試,第二日出門下雨,酒店門口就有免費雨傘借用,用後記得歸還
Self
2/10
Poor
28 Sep 2025
TAMAKI
禁煙のワンルーム。シーツに人の匂いがあり、交換がされていない気がしました。消臭スプレーも効果無しでしたので非常に残念でした。
Business
8/10
Excellent
20 Sep 2025
SEOKHO
다 좋은데 커피포트 청결상태가 안좋음
Leisure Friends
8/10
Excellent
08 Sep 2025
MASAO
3泊しました。連泊の部屋の掃除は3泊ごとなので、滞在中に清掃がはいることはありませんでした。それでもタオルや足ふきマットは新しいものを毎日扉にかけておいてくれます。綺麗好きの人にはどーかわかりませんが、個人的には問題ありませんでした。
フロントの目を通らずエレベータに乗れるのでセキュリティ的にはどうかと思いましたが、使う側からは楽でよかったです。
Leisure Self
6/10
Pleasant
24 Aug 2025
SEOKHO
전체적으로 괜찮으나 전기포트 청결상태가 안좋은것 같음
Leisure Friends
10/10
Exceptional
22 Aug 2025
Masahiro
とてもきれいで繁華街にあるので、ご飯を食べたり、飲みに出たりするのも問題はありませんでした。
8/10
Excellent
20 Jul 2025
SEOKHO
전기포트에 하얀 곰팡이 같은게 보이고 샤워커튼에서 쉰내가 나는게 아쉬움
Leisure Friends
8/10
Excellent
13 Jul 2025
Yuyu
⭕️優點:
1、床頭有插座
2、窗簾的遮光度非常高
3、冷氣不會直吹床鋪
4、附近三大超商都有
5、有投幣式洗衣機(含洗劑)
6、吹風機不在牆上
7、聯網電視
8、¥1000元的早餐
日式和西式的菜色各有5~8種左右
品項雖然不算豐富
以這個價錢算是挺合理
還有博多特產明太子喔~

❌唯一的缺點:
廁所的捲筒衛生紙🧻架
在拉取的時候超級吵!!!
淺眠的人睡夢中會被吵醒的程度
這點真的很糟糕
希望可以改善
Leisure Partner
8/10
Excellent
07 Jul 2025
Seiichiro
初めて泊まりましたが、とても満足しました。
2/10
Poor
30 Jun 2025
Verified traveler

세상 이렇게 불친절

이런 리셉션 처음봄. 너무 무성의하고 기본 지식과 매너가 없는 직원들. 이후로 타지역에서도 스마일호텔이 보이면 바로 거름. 합리적 가격이라고 꼭 리셉션 대응이 나쁠 필요는 없는데.
Self
6/10
Pleasant
15 Jun 2025
SEOKHO
커피 포터에 곰팡이로 보이는 하얀 물때가 보여서 실망함
Leisure Friends
8/10
Excellent
10 Jun 2025
??
部屋がゆったりくつろげた 駅までの距離も良かった
Leisure Family
10/10
Exceptional
05 Jun 2025
Verified traveler

福岡出張にて

朝食付きで、ギリギリ会社規定内の料金で泊まれました。清潔で新しく、快適な滞在ができたました。4泊目から清掃なので、滞在中は清掃入りませんでしたが、ゴミ回収とタオル交換はしてもらえて問題なかったです。
朝ごはんがよかったので、また泊まっても良いと思いました。
Business
10/10
Exceptional
03 Jun 2025
Hsuanchu
房間雖小,但需要的東西一應俱全!交通方便!
Friends_and_family Family
10/10
Exceptional
30 May 2025
kam kuen
地點好,近博多站,附近有三間便利店,非常方便。 check in好快及順利,checkout更好快,3日有一次執房安排非常之好,每天會有新毛巾提供,牙刷,牙膏, 拖鞋可以自取。 不好地方是張床比較軟,但係張床好大,房間亦都算大。
Friends_and_family Family
10/10
Exceptional
03 May 2025
NODOKA
当日予約でしたが、スムーズに案内してくださり、途中外出も差し支えなくできて助かりました!
Business Self
8/10
Excellent
29 Apr 2025
NORIFUMI
ここに限らずだと思うが、外国人が多い
10/10
Exceptional
14 Apr 2025
Verified traveler

친절하고 혼자 묵는데 전혀 불편함 없이 쾌적한 호텔!

프론트 직원 분들도 친절하시고, 궁금한 점이 있을 때 성심성의껏 응대해 주셔서 좋았습니다. 시설도 깔끔했고, 혼자 묵는데 전혀 불편함 없이 쾌적하게 지낼수 있었습니다!
Self
8/10
Excellent
14 Apr 2025
YUZO
思った以上に広かった
4/10
Poor
24 Mar 2025
CHIA-JUNG
因爲在邊間,但晚上的浴室風扇聲很大聲
Friends_and_family Friends
8/10
Excellent
20 Mar 2025
Hitoshi
部屋が広く良かった
Business Self
8/10
Excellent
16 Mar 2025
Verified traveler
部屋は可もなく不可もなく。駅に近いのは良かった。中洲も歩いて20分くらいで行けなくはない。、
Business
10/10
Exceptional
11 Mar 2025
???
モーニングコールサービスが無かったのだけ残念。後はとても快適な時間が過ごせました!
Business_and_leisure Self
8/10
Excellent
08 Mar 2025
BYUNGJIN
良い価格で売っていただきありがとうございます。
Business Self
8/10
Excellent
05 Mar 2025
kyoko
便利な場所でとてもよかったです
8/10
Excellent
14 Feb 2025
Akiko
駅チカのホテルで移動や食事など利便性がよかった。暖房の音や隣の人の笑い声など少し気になった。でも利便性や価格などを考えると不自由なく利用できたのでよかった。
6/10
Pleasant
09 Feb 2025
ヤスタ
価格のわりには部屋が広く綺麗で常用しています
Business Self

Location & surroundings

Smile Hotel Hakata Ekimae
3-8-18 Hakata-ekimae, Hakata-ku, Fukuoka, Japan

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Smile Hotel Hakata Ekimae

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