Name: Comfort Hotel Hakata
Address: 2-1-1 Hakata-Ekimae,Hakata-Ku, Fukuoka, 812-0011, JP

10/10

Exceptional

10 Jun 2026

Rey Jose

The room was well kept and the comfort room as clean. I particularly liked the drinks available until late at night.

Partner

6/10

Pleasant

21 May 2026

Terumi

I think the location was very good since it’s right across the street from Hakata station, however, there were many tourists (many were so rude & no manners) . Amenities were very minimum (toothbrush, shaver & comb only-no cotton pads/cotton swabs/body brush towels) . No microwave to use (or I might not be able to find?). Room was outdated.
Anyway, probably I won’t use this hotel in the future even hotel staffs were nice.

Family

10/10

Exceptional

27 Mar 2026

Bonnie

I liked that the hotel was close to Hakata Station. The staff were very friendly and helpful. The room was ok just a little out dated. Liked that there was a place for washing clothes. The breakfast had a lot of variety and was very satisfying. Liked that we were close to all the shopping stores.

Family

10/10

Exceptional

08 Feb 2026

Lori

Location was very convenient and bed was comfy

Friends_and_family Friends

6/10

Pleasant

03 Feb 2026

Fabien

Excellent location. Breakfast is very nice. Room is nice too. Only problem is the wifi, at times very good and at times on and off very frustrating...

Leisure Self

8/10

Excellent

02 Jan 2026

Edeson

The room was alright albeit a little old. Nothing to complain about

8/10

Excellent

13 Dec 2025

Chow Kit Wah

The room is spacious for 3 people and the staff is polite and helpful. The hotel is just opposite to Hakata station, conveniently access.

Leisure Family

6/10

Pleasant

13 Dec 2025

Jason

Very limited options. The comfort hotel that I stayed at Himeji was way better.

Partner

8/10

Excellent

05 Dec 2025

Yuet Han

Hakata Station and Hakata Bus Terminal are near the hotel, transportation is very convenient.

Leisure Friends

10/10

Exceptional

04 Dec 2025

Betty

Near subway JR rail and bus terminal

Leisure

10/10

Exceptional

26 Nov 2025

Betty

Convenient

Leisure Friends

8/10

Excellent

08 Nov 2025

Emma

A very tired fitout that hadn't evolved since the 1980s. Couldn't be more convenient to Hakata Station.

Leisure Partner

6/10

Pleasant

15 Oct 2025

Sandor

I would like to share my experience regarding my recent stay. First and foremost, I want to commend the staff for their friendliness; they were truly a positive aspect of the visit. The location is also a major plus, conveniently situated near Hakata Station with easy access to shopping and other attractions.

However, I was disappointed with the state of our room. It felt outdated and was not well maintained, and the bathroom had a musty odor. I've attached pictures to illustrate the room's condition.

On our first morning, breakfast was quite disappointing as the food was cold and seemed improperly prepared, raising concerns about safety. I did bring this to the attention of the staff, and I must say that the following day's breakfast was an improvement.

Previously, we had a great experience at another Comfort Inn in Hiroshima, which made this stay even more disappointing. Overall, I don't believe I would choose to stay at this hotel again, as it didn't meet the expectations for the price paid. There are certainly better options available.

Leisure Partner

2/10

Poor

14 Oct 2025

ruhamey

Don’t stay here. There were roaches at the hotel. We saw one on the bed and other one at the elevator area. Staff was really nice but we have to leave the hotel and find a last minute hotel near by. They contacted expdia and agreed to cancel the reservation without fee and Expedia will refund our money. I also contacted Expedia and I’m waiting for my refund.We have videos about it.

10/10

Exceptional

06 Oct 2025

Ian

Clean room and shop nearby

Leisure Partner

8/10

Excellent

19 Jul 2025

Jihyun Choi

Easy access to Hakata Station.
Kind staffs.
Excellent basic amenities.
Excellent overall cleanliness.

Leisure Self

8/10

Excellent

02 Jul 2025

YUE KI IVAN

Just few minutes walk from Hakata station ( right across the street)

The hotel look a bit old like early 80s style but it is roomy. Overall the room is clean and staff is helpful and friendly.
However night time maybe a bit noisy, maybe there was a group tour staying at the same floor.

Breakfast is okay.

If you drive and stay in the hotel, suggest you check with the hotel where is the suggested parking lot located as the parking lot behind the hotel building is closed and not available and there is no other sign mention the parking lot location.

The underground street of Hakata station did have a exit near the entrance but it is stair only.

Business_and_leisure Self

8/10

Excellent

14 Jun 2025

Cynthia

Great location & efficient check in & out. Nice staff & good breakfast.

Leisure Family

8/10

Excellent

24 May 2025

Dawn

A little old-some carpet tiles in room unglued.

Leisure Family

10/10

Exceptional

09 Apr 2025

Neal

Great area for shopping and dinning. Near Hakata Station.

Leisure Partner

10/10

Exceptional

06 Apr 2025

Jun Bo

Very convenient and near to the station as there is a short walking distance of less than 5 minutes. However, the bed is too soft.

Leisure Family

8/10

Excellent

26 Feb 2025

Frederic

Large room for Japan. Comfortable. Decent although slightly repetitive breakfast. We had rooms facing the train station so it was a bit noisy. Washing facilities.

Leisure Partner

8/10

Excellent

11 Feb 2025

HAO-CHUN

It has a nice location, excellent service, sufficient room space, and good price. The only concern would be that the equipment and facility are a bit old. Hope to see it renewed and remodeled.

Leisure Family

6/10

Pleasant

15 Dec 2024

James

Lobby too crowded with guests. Feels chaotic especially during peak check-in, check-out and breakfast hours. I must say though that it’s very near the Hakata Station.

8/10

Excellent

17 Oct 2024

Mark

Very convenient, right across the street from Hakata station. Close walking distance to many points of interest. Staff was nice and helpful, didn't speak English very well but used a translation tool yo communicate. Only negative is that the rooms werent cleaned very well.

Leisure Family

10/10

Exceptional

27 Jul 2024

Karen

Will Re-Book in the Future

The Hotel was in a great location, close to train station and lots of restaurants/shops. The best part of the hotel was the breakfast. It was a complete breakfast, not your simple bun and coffee.

Partner

4/10

Poor

07 Jul 2024

paul

Getting very old. For the price we paid would think it should be much better

Close to station which was good

Leisure Family_with_children

10/10

Exceptional

04 Jul 2024

Lup Meng

Hotel location is just opposite Hakata station. It provides free breakfast and walkable to many shopping areas.

Leisure Family

8/10

Excellent

24 Jun 2024

Willy

Good access to many shopping and dining options. Room size is good but dated. Mold in the toilet and smelly.

Leisure Family

8/10

Excellent

14 Jun 2024

Chow Kit Wah

The hotel is conveniently located opposite to Hakata Station and subway with varieties of restaurants around the area.

Leisure Family

10/10

Exceptional

20 May 2024

Lisa

Friendly staff, nice size room for 2 adults. Breakfast was good. Close to station, and easy to get to/from airport.

Leisure Family

10/10

Exceptional

08 Apr 2024

Frederick

It was clean and the breakfast was good

Leisure Family

8/10

Excellent

21 Mar 2024

kim foo

a dated hotel but very well kept for its age. conveniently located within walking distance to hakata station. breakfast is complimentary! and it's decent!

Friends_and_family Friends

6/10

Pleasant

26 Dec 2023

tay

Just a normal hotel room

we have booked for family of 3 members and noticed the room is rather small considering the amount that we havevpaid for. Overall this hotel is consider old and the only plus point is closer to Hakata station. Breakfast is simple and could be improved.

Friends_and_family Family

8/10

Excellent

28 Nov 2023

Deidere

The location is very close to the Hakata train station so it was very convenient.

Leisure Partner

8/10

Excellent

24 Nov 2023

Winnie

The hotel is right across from the station which is very easy to find even if this is your first time in Hakata . Though the hotel does seem a bit outdated but everything is still functional and clean. Their lobby has a library cafe where you could hang out while enjoying their free beverages and read their books (mostly in Japanese though).

Leisure Partner

8/10

Excellent

17 Oct 2023

Len

Across from Hakata Station so very convenient location to explore Fukuoka.

Leisure Friends

10/10

Exceptional

16 Oct 2023

edina

The biggest room (triple) we had stayed so far during our trip. Right outside the hakata station, just across the street. Free breakfast was great too. Staff are very friendly. Overall very satisfied and would love to come back again.

Leisure Family_with_children

6/10

Pleasant

18 Aug 2023

Douglass

Good location close to the main station. Places to keep your bags before and after check in. Self Check in machines are useless for Expedia users needed to get assistance. Check out easy with self check in machine. If hotel is crowded then the breakfast line is crazy

Leisure Family

8/10

Excellent

26 Jun 2023

Keith

Great place to stay

Great location, easy access to transportation and shopping

Partner

10/10

Exceptional

11 Jun 2023

Ronald

Excellent hotel

The hotel was located in the perfect area close to the train station and close to various restaurant sites.

Friends_and_family Family

8/10

Excellent

13 May 2023

Centenie

Great location across the street from the train station. I liked the fruit smoothies on offer at breakfast

Leisure

8/10

Excellent

04 Apr 2023

Chris

Excellent base for visiting Fukuoka and the surrounding towns. Many hotels close to station, however, they all range in price. Comfort Hotel suited us perfectly.

Leisure Partner

10/10

Exceptional

16 Mar 2023

Joseph

Comfortable

The room was spacious, the staff friendly, the food very good

Self

2/10

Poor

03 Mar 2020

Verified traveler

Richard

Price is cheap, for those who are consider the room rate this is the one which is near the station and cheap.

Self

10/10

Exceptional

08 Apr 2019

Verified traveler

Comfortable, pleasant and helpful staff, clean and convenient location.

Leisure Friends

10/10

Exceptional

20 Nov 2018

TSZ SHUN JIMMY

Very nice reception. Smiling face. Good English. This is the second time staying in Comfort series. Will be more stay.

Partner

6/10

Pleasant

20 Oct 2018

Claudia

Very convenient

The location is unbeatable. It is just across the street from the Hakata train station and bus terminal where we caught the bus to the airport. The room is of a reasonably good size but the bathroom shows sign of ageing. Breakfast is included in the room rate. We had an early flight departure and had to check out before breakfast was served. We asked in advance if we could have a packed breakfast but our request was refused by an receptionist with a bad attitude. That was not a very nice experience.

8/10

Excellent

13 Feb 2018

Thomas

Excellent location for a reasonable price

I stayed here for 3 nights. The hotel is just across the road from Hakata train/subway station, thus perfect for getting around Fukuoka. There is an underground mall beneath the hotel (Sun Plaza) which connects to the subway, and which has several restaurants including Ichiran (ramen).
The room was small but adequate. The only thing which detracted from the experience was the pillows, which were flat, firm and uncomfortable. The bed itself was fine though. Shower was great.
Breakfast was adequate. The front desk staff were polite and attentive (I spoke with them in Japanese though). Strangely, we had to hand our room key to the front desk every time we left the hotel.

8/10

Excellent

20 Dec 2017

DC

Excellent location. Nice free breakfast with complimentary drinks.

6/10

Pleasant

29 Aug 2017

Verified traveler

Location is great

Great location and easy access with the hotel being right in front of Hakata station. So quick access from Fukuoka airport too. The hotel is a little on the older side in terms of condition and style of rooms. But if you only going to be sleeping there then it's nice because of it location. Convenience store located really close and also a Starbucks next to the hotel.

6/10

Pleasant

25 Nov 2015

William

Great location in Hakata

The Comfort hotel was adequate in most regards. There is no temperature control in the rooms and I found it to be a little warmer than I like. The bedding is typical Japanese, meaning firm with no pillow top. The pillow was small and hard but the front desk cheerfully gave me another that was larger and thicker.
The location was absolutely outstanding and the price was very modest for a location in the heart of a large Japanese city, only a couple minutes walk to Hakata station.
We will stay there again.

Family

8/10

Excellent

23 Nov 2015

Iraj

Old but a surprisingly nice place to stay

Stayed here one night whilst on transit. I usually stay at a hotel right around the corner from this one. Comparatively the hotel feels old (carpets and walls etc..show age) but the hotel and room were very very clean. The staff were not as peppy as at my usual hotel.

The room size was surprisingly large for a Japanese hotel room. The bed (mattress) and pillow felt old and a bit worn. Did I say the room was impeccably clean ? I couldn't get a non-smoking room due to the hotel being fully booked but thankfully I hardly smelt the used tobacco in the floor or in my room.

The breakfast was very simple and was not anything worth writing home about; but it is a nice and welcoming touch and quite convenient.

Family

6/10

Pleasant

27 Sep 2015

S L Margaret

Very good location

Good location, it is only a few minute walk from Hakata train station and bus terminal. The room size is a bit small but still acceptable.

Family

8/10

Excellent

24 Jun 2014

DTK

Conveniently Located

Across the street from Hakata station. Like many hotels in Japan, other than the 5* ones, Comfort Hotel (part of Comfort Inn chain) is dated although it's clean. The location and value however more than makes up for it.

8/10

Excellent

23 May 2014

Verified traveler

good & comfortable hotel

I stayed for a night and everything was good. No one was good in english but they tried best to make me understood. Free wifi & welcome drink and breakfast were satisfactory.

8/10

Excellent

16 Feb 2014

mso663

Great location - Value for Money

Great location and friendly staff service. The only thing that needs to be checked on is the quality of the wireless internet - it keeps on dropping out! It also still uses the WEP encryption. However, if you ask the desk, they will give you a dongle anyway. Love the leg pillows =)

Family

6/10

Pleasant

09 Dec 2013

sera

Great location

Grest location but room was not soundproof. I could not sleep well because lots of noise from the hallway

4/10

Poor

03 Nov 2013

JC

BAD CHOICE

I would consider this property as the worst hotel ever! Dirty room, unprofessional staff and they can't speak in English! They even charged me US$20 so that I can check-out by 12 noon, cause their standard check-out time is 10 am. Very terrible! The free breakfast was really awful!

8/10

Excellent

26 Sep 2013

Ivan

Clean, well maintained hotel with friendly staff located in front of the railways, bus and subway station and huge department and entertainment centre. Some cultural sites on walking distance. Free Coffee service available in the afternoon as well as breakfast.

10/10

Exceptional

11 Jun 2013

MaggieMcK

Inexpensive and good

This hotel was very inexpensive even though I booked only a day or so before. It is near the city center, train and bus stations, and attractions. Room was very clean, quite adequate (hotel rooms in Japan can be very small) and breakfast was free and good. I would recommend it to anyone who needs to be in central Hakata./ Fukuoka.

6/10

Pleasant

04 Jun 2013

Richard

Hakata comfort hotel

Overall the hotel is slightly above average because of location, included breakfast, staff are courteous and helpful, and pricing was reasonable.
Negative points are: rooms are in need of renovation and a little small.

Buffet breakfast was above average because the large variety with average taste.

I would stay again as long as the daily rate was near the $100 range.

8/10

Excellent

01 Jun 2013

Verified traveler

Good Stay

Had a good stay at the Comfort Hakata. The location is centrally convenient to trains and buses. Breakfast was very good with a variety of selection. Would stay again at this hotel.

10/10

Exceptional

18 May 2013

Laverne

Convenient!

Right across the train and bus station it was so convenient. Free breakfast also. Next time I visit I will definitely book this hotel. Is also close to the airport.

6/10

Pleasant

20 Dec 2012

Verified traveler

Great location

We’ve stayed at this hotel about 4 years ago but found that the condition of the room we were in has deteriorated since then. Generally the hotel seems tired. However, staff were first class as before, good English skills. There is free Western & Japanese breakfast, fast & free Internet & the location is perfect being opposite the huge and remodelled Hakata Station. Lots of eateries & shops in the station & buses leave nearby. The room was quiet but the aircon was super-hot & we had to turn it off even though the temperature outside was very cold. The price for the location is very good and the rooms was very clean and neat with a good amount of space (twin bed room).

Family

6/10

Pleasant

22 Nov 2012

Verified traveler

Simple with a few bonuses

Hotel is directly across the road from the train station with a starbucks next door. The room and hotel were average, free wifi was dodgy in the rooms. Coin laundry and breakfast were a bonus. Simple hotel.

10/10

Exceptional

30 Oct 2012

Tammy

One of nearest hotels to JR station.

The room was very comfortable as the name of hotel.

8/10

Excellent

05 Oct 2012

wen

excellent location

clean comfortable rooms although wifi service was poor. Breakfast basic; nothing to shout about but Starbucks just next door.Location however was excellent. Big bonus having subway station just next door and Hakata train/ bus station less than five minutes away.

10/10

Exceptional

07 Sep 2012

Jono

best location

Great location for the Hakata train, subway and bus station. the rooms are small but clean. Staff are friendly and helpful. Great shopping across the road at Hakata train station or 5 minute walk to Canal city. I will definitely stay there again on my next trip to Fukuoka.

Family

8/10

Excellent

17 Jun 2012

Johnny

Services of the counter desk and the attendants were very nice and helpful, and I was able to communicate with them with English. Furthermore, its location near the Hakata station was very convenient.

8/10

Excellent

10 Oct 2011

Verified traveler

Great value - breakfast

The hotel is very conveniently located, a few steps from JR Hakata Station (across the street from Tokyu Hands Store).
It is a great value for money. One of the cheapest rates with breakfast included.
I was very surprised to find even cut mango amongst the morning options!!
There was an all day free soft drinks and coffee service open.
Friendly staff.
Rooms and carpet are old.

10/10

Exceptional

01 Feb 2011

Barbara

Second time I've used this hotel, and will use it again

Staff speaks good to excellent English. Beds are soft and comfortable. Room is kept at a good temperature though there is no individual thermostat. Great location, right outside the north entrance to the train station. Breakfast is good and a huge money-saver. If you want amusement you have to go to the far side of the train station but otherwise this is a perfect place to stay.

8/10

Excellent

27 Oct 2010

Achim

Hakata

very good value

10/10

Exceptional

23 Jul 2010

Verified traveler

Very priceworthy

The Comfort Hotel Hakata is not a luxury hotel but it is clean and efficient. A great bargain for a very reasonable price.

4/10

Poor

20 Jul 2026

多美子

立地は博多駅前で最高です。
ただ、古いのがかなりマイナスです。古くても水回りだけは改装された方がいいね。
あと、ハンドソープがないのもびっくりしました。

Family

8/10

Excellent

21 Jun 2026

Lai Yin

因為我們的叉電出現咗少少問題，我叫咗佢派職員上嚟望一望佢哋願意借出一個叉電器出嚟非常感激，如果唔係就搞唔掂其他本身外貌就不錯但內槓就比較舊一啲早餐都還可以整體上最好就係地點近地鐵站非常方便

Friends_and_family Friends

6/10

Pleasant

20 Jun 2026

Jun

22時くらいから部屋のWiFiが繋がらなくなりました。

Business

10/10

Exceptional

17 Jun 2026

Tsz Yung

就在博多站對面，地點非常方便
非常適合需要效遊的旅客都可在博多站乘車！
樓下有Starbucks和7–11
往後面內街走，也有美食小店很好吃的拉麵！
酒店雖然不是新式精品酒店，但是非常方便也很實用，職員很好推薦入住

Partner

8/10

Excellent

10 Jun 2026

hansol

위치가 최고이점입니다. 버스터미널에서 나오면 바로라서 저녁 도착이라면 강추입니다

Partner

10/10

Exceptional

09 Jun 2026

Seong ah

좀 낡긴했지만
묵는동안 청소도 잘해주시고 친절한 대응으로 편하게 있었습니다

Friends_and_family Family

8/10

Excellent

09 Jun 2026

SZE CHEUK RICKIE

Stayed in hotel for 6 nights. Staff is nice, room is clean, location is good that very close to station with free breakfast, overall the good value for money.

Partner

10/10

Exceptional

26 May 2026

dongsick

하카타역에서 접근성이 너무 좋았고, 오래된 호텔이지만 관리를 잘해서 그런지
불편함 없이 2박3일을 보낼수 있었습니다.
다시 기회가 된다면 찾고싶습니다.

Partner

6/10

Pleasant

20 May 2026

naomi

バス周りのお掃除をお願いします。またシャンプーなどアメニティのクオリティを少し上げてもらえると嬉しいです

Family

10/10

Exceptional

08 May 2026

JUNG OK

오래된 호텔이라 그런지 화장실 ,청소 상태에 문제가 있었음
그밖에 시설이나 친절은 양호하고 숙박가격대비 조식이 무료인점이 큰 장점이다

Self

6/10

Pleasant

24 Apr 2026

ILIN

第一天房內幾乎沒有空氣
詢問櫃檯說是中央控制住
第二天開始涼到會冷

Family_with_children

10/10

Exceptional

21 Apr 2026

Young Jun

벽이 약간 더러워서 놀ㄹ랐으나 전반적인 관리는 나쁘지 않음

Self

8/10

Excellent

18 Apr 2026

HYUN JEONG

하카타 역에서 가까워요
공항 리무진 무료버스타고 쉽게 왔어요

Friends_and_family Friends

10/10

Exceptional

16 Apr 2026

Yebyeol

실내 난방을 개별적으로 조절 할수 있어 비오고 추운 날이었음에도 따뜻하게 난방을 하고 잘수 있어 좋았어요
방도 깨끗했고 화장실도 정말 깨끗해서 어떻게 곰팡이가 하나도 없지 ? 하고 신기해했어요^^
직원분들 다 친절하시고 아침 조식이 이른 시간 부터 제공되어 한끼 식사 하기 정말 좋았고 조식이 끝난후에는 커피머신 과 냉녹차가 제공되어 편히 마실수 있어 좋았어요. 그리고 위치가 정말 좋아요 횡단보도하나만 건너면 하카타역이라 편했고 일층 스타벅스 그리고 바로옆 세븐일레븐 편의점 까지있어 편했어요. 다음번 여행때도 여기 또 묵을 거에요!

Friends_and_family Family

6/10

Pleasant

31 Mar 2026

JUI CCHUAN

位在博多車站右前方大馬路邊，位置非常好。旁邊有全家商店與星巴克。這是設置在一座複合性大樓內1樓與10～14樓的飯店。房內窗戶角落有灰塵。免費的早餐簡單，樣色不多，但有兩瓶很用心打出來的蔬果汁很營養美味。白天時間有冰檸檬水與冰綠茶提供飲用。在週末連續住兩個晚上（3/29），但不知道什麼原因，這天整個福岡房價是原來的兩倍。走路到櫛田神社、運河城約17分鐘都很方便。

2/10

Poor

26 Mar 2026

HAEYOUNG

대욕장이 없어서 불편했으며 특히 물을 방에 비치하지 않고 아랫층에서 받아와서 마셔야하므로 대딘히 불편했으며 다시는 이 호텔에 머물고 싶지도 않고 추천하고 싶지도 않음. 직의 응대는 비교적 친절했으나 워낙 시설이 오래되어서 힘드렀음.

Partner

6/10

Pleasant

03 Mar 2026

BOUNGOK

근처에 슈퍼가 있습니다. 에어콘 히터가 별로임. 습한 냄새가 나고 욕실 비대 버튼 주위 멋지가 있어 불쾌함

Self