Name: Hotel Plaza Biarritz Plage-Handwritten Collection
Address: 10 avenue Edouard VII, 10, Biarritz, 64200, FR

10/10

Exceptional

27 May 2026

Alan

The hotel was very good central to all the restaurants, bars and the beach. The breakfast are expensive and hotel bar closes at 22.00. Other than that I would stay at this hotel again. Impressive.

Partner

10/10

Exceptional

25 May 2026

Richard

The hotel had the old world elegance of Biarritz. The cocktails were lovely and it was a great location.

10/10

Exceptional

20 May 2026

Noémie

Personnel courtois et soucieux de vous offrir le meilleur service. Emplacement incroyable! Et que dire de la vue sur l'océan ;)

Self

10/10

Exceptional

30 Jul 2025

John

Unexpected Gem.

Loved this hotel, surpassed expectations. Large spacious room and bathroom, beautiful decor, excellent location but the best part was the staff. They were ever friendly, helpful and a pleasure to deal with. Special mention to Laurence (? My spelling may be off.. apologies) at the front desk … Superb.

Partner

10/10

Exceptional

07 Jul 2025

Tanya

A beautiful way to enjoy a special city.

The location, the breakfast, the helpful concierge. One of the best hotel experiences we can remember. Thoughtful touches and beautiful service. We were so happy with our stay.

Partner

10/10

Exceptional

02 Jun 2025

Sarah

Great stay at the Hotel Plaza. Large rooms, comfortable beds. Excellent location (very central and close to the bus terminal) and excellent service from all staff.

Leisure Family

10/10

Exceptional

10 May 2025

Patricia

Helpful staff and unbeatable location

10/10

Exceptional

03 May 2025

joan

Icannot recommend this hotel highly enough.I will be back

Friends_and_family Family

10/10

Exceptional

27 Apr 2025

Verified traveler

Weekend is Biarritz

This is the perfect hotel for a stay in Biarritz - close to both the beach and shopping streets. The hotel is lovely, friendly and I would definitely return here

Partner

10/10

Exceptional

24 Mar 2025

Sarah

Art deco delight

Lovely, well located art deco style hotel. Good size, comfortable rooms. Buffet breakfast was limited but tasty. Friendly staff

Partner

10/10

Exceptional

19 Sep 2024

Niamh

Staff were very sweet and extremely helpful. Such lovely people

Would recommend 👍

Leisure Family

10/10

Exceptional

08 May 2024

Charles

Lovely hotel
Kind and very helpful staff

Leisure Family

8/10

Excellent

27 Apr 2024

Verified traveler

No restaurant

This hotel is listed as having a restaurant. It does NOT

Partner

10/10

Exceptional

10 Apr 2024

Nicolas

Stay at mercure

Excellent stay lovely hotel in a central location service good.

Friends_and_family Family

2/10

Poor

21 Sep 2023

Donald

The personal we’re not friendly. Upon check in the other couple were given an upgrade at no additional cost. When my wife asked the receptionist was it possible to get an upgrade as welll she was very short with my wife saying she would have to check with the manager. We went to our room which was very small the phone wrang and my wife answered and was told an upgrade was not possible and hung up. Rude people! Never stay here again.

10/10

Exceptional

28 Aug 2023

Sean

Beside the seaside

Great location, near beach and restaurants, and helpful staff. The building itself is an art deco gem and the rooms have the same style.

Friends_and_family Family

10/10

Exceptional

04 Jun 2023

Patrick

The Mercury Biarritz was in a perfect location. Everything was within walking distance. The hotel was very clean, beds were very comfy. The staff at the front desk were very friendly and helpful!

Leisure Friends

10/10

Exceptional

17 May 2023

Anna

Perfect for a city break

Great for a 3 day city break as a couple. Perfect location, excellent breakfast.

Partner

10/10

Exceptional

10 May 2023

grace

super good location，close to everything，nice staff，clean room and comfort bedding.

Leisure Family

10/10

Exceptional

28 Nov 2022

justin

The views overlookng the Atlantic are awesome. The restaurants and shops are 2 minutes walk, cant wait to go back.

Leisure Family

10/10

Exceptional

09 Oct 2022

Sarah

Beautiful area around hotel and staff were very friendly. Very good location.

Leisure Friends

8/10

Excellent

17 May 2022

Verified traveler

Great Stay when the air-conditioning can be used

The hotel is in a great location. It is clean and well equipped. The staff are friendly and helpful with excellent English.
Our only discomfort was no air-conditioning. The temperatures were quiet high during our stay and we would have likedxto have used the air-conditioning, especially at night.
Apparently the hotel's system was still on winter mode and so the cooling could not be used. This meant we had three bad nights of sleep. We were either too hot with the doors to the balcony open or kept awake by the revellers below.

Partner

8/10

Excellent

20 Apr 2022

Elizabeth

Hotel is very central and is decorated in an Art-Deco style. Rooms are clean and comfortable although the air conditioning is not very powerful. Staff were pleasant and extremely helpful .

Friends_and_family Family

8/10

Excellent

25 Jan 2022

Chua

Good loaction with great breakfast.

The room is spacious and the breakfast selection is good. The staff is attentive.

Partner

2/10

Poor

17 Oct 2021

Arturo

Hotel lost my laundry. Said they couldn’t ship to Paris because 4 days wasn’t enough time.

Leisure Partner

8/10

Excellent

18 Jul 2021

Verified traveler

Very well located near beach and shops. Rooms updated by recent refurbishment in a old art deco style and were nice and clean. Superior room is good size. Sound proofing is not great and breakfast is a bit plain

8/10

Excellent

03 Aug 2020

Jason

Large rooms, great location

Lovely large room, great large comfortable bed, efficient aircon, great location. Art deco vibe. Would definitely stay here again.

Partner

8/10

Excellent

15 Nov 2019

Peter

My view was opening my curtains and seeing construction workers looking at me ! The window was next to construction work on the building beside. Was not too pleasant waking up to this view and people looking.

Business Partner

10/10

Exceptional

01 Sep 2019

Verified traveler

Friendly staff, very comfortable room in a lovely Art Deco style older building right by the sea in the centre of town.

Leisure Self

10/10

Exceptional

13 Jul 2019

Alexandra

Great location in the center of town. The staff was very helpful, hotel and rooms are clean and comfortable

Family

10/10

Exceptional

12 Jul 2019

Verified traveler

Friendly, helpful staff, great location in the centre and super car park which suited our needs perfectly.

Leisure Partner

10/10

Exceptional

10 Jul 2019

Verified traveler

Staff were really helpful and friendly and the included breakfast was excellent

Leisure Partner

8/10

Excellent

28 Jun 2019

Charlotte

Great location

Friends

10/10

Exceptional

28 Oct 2018

CJ

Great hotel, attentive staff, next to the beach, many restaurants, shopping

10/10

Exceptional

03 Oct 2018

Derek

Close to beach, good restaurants and buses

Hotel staff very welcoming and helpful. Room was clean and a good size. Good position for beach , restaurants and transportation.

8/10

Excellent

03 Aug 2018

Verified traveler

I did book the wrong type of room and he kindly moved me to a better room after I asked given that I came to this hotel before

Partner

8/10

Excellent

30 Jul 2018

M.

Nice central hotel close to the beach . Helpful staff. Good breakfast.

8/10

Excellent

05 Jul 2018

Verified traveler

Nice location and parking. The room is good and has AC

8/10

Excellent

30 Jun 2018

BP

Beautiful view of the beach

A short walk to everything. Great part of the world.

10/10

Exceptional

10 Jun 2018

Jill

Excellent location

Lovely hotel decorated in Art Deco style. Across the road and down the steps to the beach. Lovely room and bathroom. Friendly helpful staff.

8/10

Excellent

28 May 2018

Richard

I would book again.

Overall a very nice hotel with a great location and some nice nostalgic décor. A few people might say it was slightly tired in places and the rooms were not 100% clean for those with microscopes.

10/10

Exceptional

22 May 2018

Paul

Excellent hotel with central location and parking

Centrally located with walking distance to central area

8/10

Excellent

11 Oct 2017

Greg

1 Night stay

Good central place to stay before moving to apartment for a week. Nice bar, we returned there even after checking out.

6/10

Pleasant

26 Sep 2017

CATHERINE

The room was smaller than I expected.
The receptionist on arrival had no eye contact.
We used the Bell Boys luggage rack and took ourselves to our room.
The towels were thin.
Plus point was that it had a local car park.
We would not go back.

Partner

8/10

Excellent

01 Sep 2017

Fabien

Always a nice stay!

This was my fourth stay at this hotel, located right opposite the Grande Plage, right near the casino if you are into gaming. They also have a car park available right up the street, less than 100 yards. The room is large and cozy. In short, well appointed. I booked one with full ocean view, which was very soothing at night. I did not have breakfast this thing, (see pic attached) but did so in the past and it was OK. Just didn't seem worth the money this time around. The hotel location is perfect, giving you a quick access to plenty of food options.

8/10

Excellent

12 Jul 2017

Verified traveler

Great location!

Definitely a good place to stay and enjoy the city!

8/10

Excellent

12 Oct 2016

Michael

great location accommodation adequate

Partner

10/10

Exceptional

26 Sep 2016

Stewart

Excellent location, very helpful and friendly staff. Old world.

Partner

6/10

Pleasant

25 Sep 2016

leon

Great location but hotel disappointing

Really central but hotel a bit shabby and run down , needs investment in the fabric of building

10/10

Exceptional

12 Sep 2016

Eva

Lovely hotel near the beach

We had a great stay here! Location is perfect, near the beach and good restaurants. Room was large and had a nice window, also had a fridge in the room. Good value for money and friendly service.

8/10

Excellent

07 Sep 2016

Charles A

Not the ritz in Biarritz but good value for money

This is a good, comfortable mid-price hotel in the center of Biarritz. A great place to stay if you're traveling on a budget.

8/10

Excellent

02 Sep 2016

Abbas

Great location!

Great location!

Family

6/10

Pleasant

01 Sep 2016

John

Perfect location - hotel not amazing

Hotel was ok. Very hot room that smelled of cigarette smoke (we are non smokers). The window didn't lock and we were on the first floor. The woman at reception said someone would look and no one did. Not very helpful day time staff on the front desk. The hotel is in a great spot for the beach, restaurants ect so really can't beat that. I would have been happier if the air conditioning was working but other than that fine for a few nights.

Partner

8/10

Excellent

01 Sep 2016

Fabien

Very comfortable room

When I stay in Biarritz, this is where I am. Last time, my \"partial ocean view\" was MORE partial. So, that was a kind of a letdown as I had to stand by the window to see it. My last stay, I could see it from the desk, which was quite nice, as I spend most of the day working from the room then. It feels like you can take it the beautiful scenery more so. This being said, it is no more than a 3-minute leisurely pace down the stairs to get to the casino (if inclined to go), which is right opposite the beach. Biarritz has a lot to offer and the neighborhood is beautiful. The hotel sits right in the middle of it, easy distance to restaurants, clubs, beach, shopping... You will be hard-pressed to find better accommodation with a comfortable bed and nice-sized bath at a better price... Room is very clean too. Breakfast is quite basic; offers nice ocean views.

8/10

Excellent

15 Jul 2016

colin

great location for a short break .

We had a great time in Biarritz , especially watching the Euro final in a tapas bar with the patriotic French , and also at the weekly street market on the Wednesday evening.

8/10

Excellent

14 Jul 2016

Tim

Nice Location, Cool Building

We loved our stay here. Great, friendly staff, who welcomed us late after arrival. Our train arrived just before 11:00 pm and there were no taxis at the \"gare.\" We called the hotel, and they arranged for a taxi. They also let the company know that there was a line of people from the recently arrived TGV waiting for taxis. Small town! Breakfast was lovely, and the Art Deco building beautiful. Ample rooms and nice bathroom. The hotel rooms could use a big of cosmetic sprucing up, but no big deal.

10/10

Exceptional

02 Jan 2016

Joan

Great location great staff.

Really wonderful hotel - very dog friendly - he was allowed everywhere! Nothing was too much trouble for the staff they provided fantastic service. Parking close by. Excellent location - very near the beach restaurants and the shops. Would definitely visit again and thoroughly recommend this hotel to anyone
especially if you have a dog - its so nice to be somewhere where your pet is welcome. Just an aside the restaurant does not have a restaurant for dinner but has breakfast. There was not one restaurant in
Biarritz that turned us away with our pet. A truly fantastic experience.

8/10

Excellent

31 Oct 2015

scott simpson

Brilliant hotel great location right in the center

Brilliant location. Close to the beach. Close to restaurants.bus station right out side easy to get to from air port

10/10

Exceptional

14 Sep 2015

Ally

Great location, great rooms, friendly staff

Everything was easy and nothing too much trouble. The location was excellent, a short walk to everything and about 20 metres from the bus stop to San Sebastián, which made my journey so much easier. Rooms were very comfortable, spacious and well maintained. I'd definitely stay again and recommend it to others.

8/10

Excellent

24 Jul 2015

Verified traveler

Great centrally located hotel, very comfortable but could do with a bit of a freshen up, the decor is looking a little tired.

Partner

10/10

Exceptional

20 Jul 2015

Verified traveler

Hotel right in centre of Biarritz

Nice hotel right in the middle of Biarritz and close to all amenities and the beach

8/10

Excellent

14 May 2015

Niall

Nice hotel, great location.

Hotel was located very centrally in Biarritz - Literally just across the road from the Grand Plage/beach and close to all attractions. Staff were nice and friendly and gave us a nice welcome pack on arrival (including a bag). The only (slight)criticism was that the air conditioning could not be turned on in the rooms as it was not peak season despite being 28 degrees (we were there in early May and we were told it was being turned on the following week). Room was nice and clean. Breakfast was nice and had a good selection. Overall a nice stay and I would recommend it if staying a few days in Biarritz

Partner

10/10

Exceptional

28 Sep 2014

Jack and Natalia Fulop

Good

The bartender, was a professional
One, very curtious and helpful too. Also the front desk \"Celine\"

8/10

Excellent

09 Sep 2014

Verified traveler

Excellent location and parked our car for us for a fee
Upgraded us to seaview room for a small charge on arrival

8/10

Excellent

29 Aug 2014

fwecker

Great views!

I had a room with ocean view, which was well worth the small extra. You get your own little secluded areas, where only three rooms are separated from the main hallway. You also have two doors separating you from that small lobby you share with the other two rooms. And finally, you get a very nice ocean view. A/C worked well, and room was very comfortable and large, even by some US standards. The bathroom was very comfortable. Housekeeping was very nice and quite helpful. Located minutes from the beach. Parking was just a 2-minute walk away in a restricted lot that requires a special code to get in. Great security gate that keeps everything safe. And you're smack in the middle of restaurants, with no fewer than 50 of them within a 10-minute walk. Really worth it! Front desk was very nice as well. On the flip side, parts of the room looked a tiny bit moldy, but that may be par for the course when windows are left open with the salty air and the humidity. However, everything was very clean, and I definitely would recommend this as a place to stay when visiting beautiful Biarritz, one of my all-time favorite areas in the whole wide world.

6/10

Pleasant

17 Aug 2014

Verified traveler

Paying for the location

Fairly friendly staff and an OK hotel - a bit dated and shabby in some respects (paint peeling off outside of the windows) despite the refurb inside. But you are paying a premium for the location - not much else - possibly the same everywhere in the centre of Biarritz.

8/10

Excellent

13 Aug 2014

Howard G

Art Deco Classic

An old Hotel in need of a little TLC but with some great Art Deco Features. Excellent staff service and quiet but small rooms in a great location for walking, eating or shopping. The piano bar in the evening gave it a true 30's feeling of going back in time.

10/10

Exceptional

04 Aug 2014

Bella

Great location, lovely atmosphere

We really enjoyed our stay here, ad will hpe to go back. The hotel is accuratley described as faded Art Deco, and therefore still perfect, but combines this with comfort and an amazing location for the beach and shops. It is easy to find and the staff are really welcoming and kind. We loved it.

Family

8/10

Excellent

12 Jul 2014

Verified traveler

Great position & interesting period features

Breakfast disappointing but plenty of cafes and brasseries nearby

6/10

Pleasant

29 Jun 2014

glyn

Good location,but a little tired

Good location,rooms need a deep clean to bring them up to date. Breskfast ok,but too congested in the area set up. Staff helpful and welcome was a nice touch

10/10

Exceptional

08 May 2014

mark

great town

great location super new bathroom Ideal town for a weekend break

Family

8/10

Excellent

25 Sep 2013

BiarittzSurf

The best location

Great hotel, probably the best location in town for the evening. Beach is less than five minutes walk! Hotel staff were nice, beach towels were made available. Bedroom was nice but the bathroom floor was a bit grubby.

Family

8/10

Excellent

21 Jul 2013

Dee

Well positioned hotel for the beach

The hotel is in an excellent location in Biarritz. The bedroom was of a good size, with a lovely en-suite bathroom. The air conditioning was effective. We stayed for a week, the bed linen was changed daily, and was always pristine comfortable linen. We had a \"side view\" of the beach- which meant hardly any view. The windows are dirty and you cannot open themwhich is a shame. The odd thing was that it seemed that the Hotel made very little effort to entice us into the restaurant and bar- breakfast was very overpriced at 17 euros each. The bar area was always very quiet or deserted

Partner

8/10

Excellent

09 Jul 2013

James

Perfect location

Really great value for the proximity to the beach and overall center location. Everything about the place is fine, not spectacular, but fine, clean, roomy enough etc. The location makes it easy to navigate towards the lighthouse in one direction or the Cotes de Basque in the other. The Grand Plague is across the street and steps down.

8/10

Excellent

30 May 2013

Verified traveler

Pretty good but paper cups in the room for tea?

The hotel is situated very close to the beach and on the whole was ok. Mercury is a little mean with the tea and cups in the room. One sachet of breakfast tea fir an English couple in paper cups is not really acceptable. On the whole staff were friendly and cleanliness good.

6/10

Pleasant

09 May 2013

Verified traveler

location location location!

Chose this hotel primarly because the location - really accross from the Biarritz Main beach.
ACCOR hotels does it decently well (breakfast was good) - the hotel itself is a bit dated - and the facilities need to be refreshed a bit. If you are someone who likes the newest (and willing the pay the price) then skip - but if seeking good compromise between facilities - friendly staff and excellent location - then go for it!

8/10

Excellent

03 Jan 2013

ramin

GREAT Location...pleasant hotel, but not much more

if you're looking for a decent hotel with a good location and friendly staff then this is fine. i wasn't impressed with much else other than that as the hotel decor did look quite dated in comparison to other \"4 star\" hotels i've stayed in before. the location could not be any better though.

8/10

Excellent

30 Sep 2012

Sianie

Good position

Needs some upgrading , window ledges in bathroom filthy.

10/10

Exceptional

12 Sep 2012

shane

Perfect destination. perfect hotel. everything on your doorstep. worth a visit.

Family

8/10

Excellent

09 Aug 2012

Justin

Nice Hotel - Great Location

The hotel is very well situated and the room was quite nice although a little small (typical for France I think). It was nice and clean and we had a lovely view of the Grand Plage. I would recommend this hotel

Partner

8/10

Excellent

29 Jul 2012

katey

Great hotel

Make sure you get an ocean view room. The exterior and lobby may be a little less than perfection, although there is nothing wrong with them, but the rest of the hotel and the rooms are very nicely updated and decorated. The front desk staff was friendly and helpful. I would definitely recommend the hotel. You can't go wrong.

Partner

10/10

Exceptional

14 Jul 2012

Anna

Located just across from the beach

We had a wonderful stay and would recommend the hotel to anyone. Location was extremely convenient and just across from the seafront and the hotel was of a very high standard..

Family

10/10

Exceptional

28 Apr 2012

Verified traveler

Central location

Enjoyed the 'era' of the hotel although it was a bit tired looking. Very clean, excellent service and in the heart of Biarritz and across from the beach and good shopping.... couldn't ask for anything more.

Family

10/10

Exceptional

25 Aug 2011

Verified traveler

Mercure Biarritz - excellent value

excellent value for a great hotel

10/10

Exceptional

16 Jun 2011

Lizzie

Wonderful hotel in the heart of Biarritz

The hotel was located right in the center of Biarritz, within walking distance to everything. The hotel is older but well taken care of. The room was huge! And the view from the hotel room looked like a post card. With the windows open, it was a little noisy but the double paned windows blocked out all the sound when closed. And the drapes made the room nice and dark for sleeping. My only complaint is that there was only one tv channel in English: BBC News. Otherwise, I would highly recommend this hotel and would come here again.

8/10

Excellent

28 Jan 2011

Tim

Well Located Characterful Hotel

Great Location - retains it's shabby chic past - comfortable - does what it says really

8/10

Excellent

19 Jul 2009

Mike

Good hotel in ideal location

Hotel in good condition, with efficient and very helpful staff. Lovely room. Excellent location near town centre, beach and casino district. However, it was strange that bar closed at 9.30pm!!!! But good bars / cafes / restaurants nearby.

8/10

Excellent

06 May 2009

Sarah

Fantastic value hotel, great location!

Really enjoyed our stay at the Mercure Biarritz Centre Plaza and was surprised by the comfort and quality of the hotel for a 3 star rating. We could not fault the cleanliness. Breakfast is pricy, so visit the cafe behind the hotel or the brasserie in the square and get a nice breakfast for a fraction of the price. The location was brilliant and the bus stops are 30 secs walk away + you are right on the seafront.

10/10

Exceptional

21 Jun 2026

Frédéric

Très bon séjour dans cet hôtel où l.accueil fut à la hauteur de la qualité de cet établissement ,avec,une mention spéciale à Ignacio qui gère avec sourire et bienveillance un petit déjeuner somptueux

Partner

10/10

Exceptional

05 May 2026

Benjamin

Chambre magnifique vu mer, une litterie juste exceptionnel et une insonorisation époustouflante. Ma copine et moi même avons tellement bien dormi durant ce séjour ! Je recommande 100%

Partner

8/10

Excellent

26 Apr 2026

Elodie

Hôtel Art Deco très bien situé belle chambre belle salle de bain accueil professionnel

Friends_and_family Family

10/10

Exceptional

27 Jan 2026

Analice

Superbe séjour, personnel agréable chambre charmante avec une vue magnifique.

Business

10/10

Exceptional

10 Jun 2025

Norbert

Parfait emplacement

Partner

8/10

Excellent

19 May 2025

YVES

Emplacement

Leisure

10/10

Exceptional

31 Mar 2025

Nathalie

super week-end !

Un séjour le temps d'un week-end pour un spectacle à la Gare du Midi. L'hôtel est top, la literie très confortable, le personnel agréable, et le petit déjeuner parfait !
Nous nous sommes garées à proximité sans aucun problème, et nous aurions bénéficié du parking de l'hôtel si pas de place à l'extérieur. Nous avons tout fait à pied, tout était parfait !

Friends_and_family Friends

8/10

Excellent

24 Feb 2025

Verified traveler

Ótimo custo/ benefício

Friends_and_family Friends

8/10

Excellent

22 Dec 2024

GERALDINE

Très bonne literie
Belle vue sur la mer

Partner

8/10

Excellent

20 Dec 2024

Thomas

Hotel 4 Étoiles

Nous avons logé dans la chambre 203 avec vue 🌊, lors de check in la réceptionniste n'as pas été dans la position de livrer des informations sur la ville de Biarritz et son éclairage de Noël, Dans la chambre 3 defauts, placard ne ferme pas, papier toilettes du 1ere prix, quelques cheveux dans la salle de bain, en tant que professionnelle cela m'échappe pas. Literie exelent, déco splendid pour un hotel Artdeco, le petit déjeuner peut etre améliorer avec un peux plus de choix ,Pains, charcuterie, fromages, pensé également que la ville de Biarritz est conue pour son chocolat, ca pouvez etre un plus soit dans les chabres de luxe ou en boisson au petit dejeuner, pas celui fait par la mashine a Café mais prépare comme il faut par le service petit-déjeuner.
Sinon je apprécié mon sejour.

Partner

8/10

Excellent

05 Dec 2024

Suzanne

Bel endroit près de tout et de la mer mais le soir de week-end les jeunes font la fête vous ne pouvez ouvrir les fenêtres trop de bruits. Vraiment bien situé. Lit confortable.

Leisure Partner

8/10

Excellent

09 Oct 2024

Suzanne

Très bien situé en face du casino… donc près de la mer et des galerie Lafayette,pour vous situer. Propre , bon déjeuner. Belle décoration. Lors de notre séjour il y a eu des températures froides d’où la coupure d’air climatisée. Mais la chaleur est revenue et pas l’air climatisée. Option d’ouvrir les fenêtres mais Biarritz le week-end, c’est la fête beaucoup de bruits tard la nuit ou bien nettoyage de rues. Si vous fermez les fenêtres.. ouf il n’y a plus de bruits mais il fait chaud. L’ascenseur, si la porte de verre n’est pas fermée comme il se doit elle demeure où elle est J’ai du descendre les 3 étages. Pas la fin du monde mais il me semble qu’aujourd’hui il y a moyen de pouvoir améliorer ce genre de situation. En voyage, ne pas bien dormir est épuisant. Nous payons pour avoir un gîte mais si les hôtels ne respectent pas les services offerts pour un soit disant coût, ceci ne me regarde pas en tant que consommateurs. Vous devez offrir le bien être en tout temps à votre clientèle.

Leisure Partner