Name: Kasa Capitol Hill Downtown Nashville
Address: 211 7th Avenue North, Nashville, 37219, US

2/10

Poor

04 Aug 2026

Scott

Beware, this property requires you to upload a video selfie and your government ID which they store for three years and share with multiple unnamed third parties. They also gather more information about you from multiple other unnnamed third parties. I dare anyone to actually read their privacy disclosure and still feel comfortable staying here.

Furthermore, they hide all this information until after you've booked their non-refundable hotel. Horrible dystopian experience. I wouldn't recommend this hotel to anyone, ever.

10/10

Exceptional

02 Aug 2026

Christina

Highly recommend this apartment hotel. The rooms were spacious, modern and clean in an artsy historic building. It felt luxurious to have laundry, a full kitchen and a living room in our room. The location could not be beat. We were easily able to walk to all of Broadway and all of the downtown sites, the Capitol campus and the Nashville Farmer's market. In spite of being so walkable, the location was quiet at night.

8/10

Excellent

02 Aug 2026

Robert

Very very clean. The ceiling fan didn’t work and neither did the futon. There was no ice readily available. You had to make the old way with ice cube trays. ( picky I know)

10/10

Exceptional

31 Jul 2026

Stephen

Lots of space, super comfortable bed and laundry facilities. Everything a modern apartment would need. Really close to the strip. Definitely staying here again. Top marks!

10/10

Exceptional

29 Jul 2026

Tywana

I really enjoyed my stay the room was everything 10/10.

10/10

Exceptional

26 Jul 2026

Pedro

Nice and comfortable. Really close walking distance to Broadway.

10/10

Exceptional

26 Jul 2026

William

Very convenient and high quality apartment. Very clean and check in, check out and communication were all very easy. Was very clean and had good heating and air con. Would recommend and would definitely return to a Kasa property again.

8/10

Excellent

17 Jul 2026

Rhonda Lee

Beautiful old building and nice sized suites. Some aspects of unit required repair which should have been addressed prior to renting again. King bed was incredibly comfy. Several encounters of miscommunication would have me thinking twice about staying at a property without a staff representative on site, in the future.

10/10

Exceptional

15 Jul 2026

Destiny Alexandria Vera

Great location if you’re visiting Nashville for the first time. Very close to the strip as well as the airport. Kitchen was fully equipped and the entire unit was spacious and tidy. Such a great experience !

Friends

10/10

Exceptional

15 Jul 2026

Susannah

Great location for all the sights and Broadway (which you can’t hear when you’re inside!). Very clean and spacious.

Self

10/10

Exceptional

05 Jul 2026

Gwendolyn

The room was clean and had very high ceilings. There was an unexpected laundry in the studio. It was a short 10-minute walk to Broadway and across the street parking. I preferred this place for coming and going in my car because it was on the outskirts of the busy downtown traffic. There was a very nice and extensive lobby with fridges, soda, sofas and stools with a TV. Pictures showed a bed flush to the couch in the same room as the kitchen, instead our bed was in a separate section from the kitchen which was a nice surprise. Parking was easy and the instructions were clear.

Partner

4/10

Poor

02 Jul 2026

Jaq

We were told after we had checked in that the sofa bed was broken, no alternative room could be found and it was too late/ expensive to find another place so half our party were without a bed.

An airbed was offered as an alternative, which isn't an alternative for an actual bed.

We were given a small amount back as a refund but to be honest, 50% of the beds weren't available so it should have been 50% of the cost back, any less isn't acceptable.

Friends_and_family Friends

6/10

Pleasant

02 Jul 2026

Jennifer

The property was close to broadway as described BUT the sofa bed was unusable due to being broken. They offered an air mattress but we had already planned to use it so the two single friends had their own sleeping space. We had to go out and but another air mattress. Their solution to a 5 day 4 night stay was a $50 credit

Friends

10/10

Exceptional

01 Jul 2026

Laura

This property was clean and just what we needed for our trip! We stayed in a studio, the space was amazing, having a washer and dryer added meant we didn't have to pack too much. Full kitchen so we were able to save some money getting extra snacks and drinks. The bed was beyond comfortable! Will be staying here again!

Partner

6/10

Pleasant

30 Jun 2026

Kelly

The property was in a great location. The virtual check-in process could be fine if nothing goes wrong. However, there was an issue before we checked in, and communication with the support team was difficult.

Friends

10/10

Exceptional

28 Jun 2026

Maria

Easy straight forward booking process. Accomodation lovely and clean, large with plenty storage and facilities..... and within walking distance to all attractions....absolutely loved our stay in Nashville!

Family

10/10

Exceptional

28 Jun 2026

Kim

Excellent location. Self check-in style but instructions provided were clear and it was very quick and easy to reach someone by email or text with questions or concerns. Property contacted me a couple of times to provide parking updates and instructions. Would definitely stay here again.

Partner

10/10

Exceptional

28 Jun 2026

Tammy

Amazing staff, great communication, great location and walkable to everything.

The building is old and although the lobby is nice, the hallways, windows and the entire inside of the actual building could use a little TLC. Once inside the unit I was pleasantly surprised on how clean, updated and comfortable it was.

If you get it for the right price it would be well worth the stay.

Partner

10/10

Exceptional

28 Jun 2026

Cody

Will definitely use them in the future. Short walk to broadway, Bridgestone and Nissan stadium. Rooms were amazing.

Partner

10/10

Exceptional

27 Jun 2026

Patrick

The building is nice and clean as was the room. We enjoyed our stay. The first advice for improvement is the pullout sofa for sleeping. The listing says that's available. However, when we tried, there was a note that instructed us to use an air mattress that was in the closet. That should be communicated more clearly. My young child slept on this air mattress, but it slowly leaked air in the night. I would advise communicating this on the listing and fixing the air mattress. My daughter is young and a heavier adult would have deflated the mattress completely by morning. The last advice is how to park. Kasa has a partnership with Sheraton parking next door. There is a parking card in the room to get into the Sheraton garage. It needs to be communicated to check in first to get the card, in order to get into the Sheraton parking garage. We didn't see any place to park in the area for free to check in first, so we had to get a ticket to park in the Sheraton garage, then go to the room to get the key. I was unsure if Sheraton would charge me. Luckily they didn't. Also, you may have to put your car;s hazards on to unload your luggage. Otherwise, you have to take the elevator down and roll it across the 2 way street to the building. I think Kasa can improve the communication on that process. Other than those 2 issues, I would certainly stay here again. It was a good room and location.

10/10

Exceptional

24 Jun 2026

gloria

Very quiet, quaint, free coffee and water station was lovely, room size generous with a full size kitchen
Great communication via text,
Close to all to downtown and local attractions.

Friends

10/10

Exceptional

23 Jun 2026

Tammy

It is a great place and value for the location. The actual unit was clean and modern but the actual building is a little old.

The front desk staff (one amazing lady) although sometimes hard to find due to all the responsibilities she had taking care of the actual building, was super helpful and very friendly

Partner

10/10

Exceptional

21 Jun 2026

Anthony Howarth

Amazing value for what it is you get, brilliant self catering space with everything you need, ideal location as it's just a short walk from Broadway

Self

10/10

Exceptional

19 Jun 2026

Dawn

Everything was just as ad said would definately book again

Friends_and_family Family

10/10

Exceptional

16 Jun 2026

Tom

Room was very clean. Within walking distance to all sites in Nashville

Partner

10/10

Exceptional

13 Jun 2026

Kathleen

The property was as described. Very spacious accommodations, comfortable bed and the location was amazing. Easy PIN code entry and very responsive to any needs we had via text. Loved having the kitchen and extra space to relax. The building was very close to downtown, breakfast spots and many other attractions in Nashville. Because it was so hot when we were there, we used Lyft a lot and it was $5-8 dollars to get to certain places. I would highly recommend staying here on your visit to Nashville. We would also consider staying at another Kasa Property when we travel next time.

Partner

10/10

Exceptional

10 Jun 2026

Tracy

Couldn’t have been happier with our stay. Staff was super responsive when needed and the property was great

Family

10/10

Exceptional

09 Jun 2026

Kellie-Marie

Short walk to Broadway. The room had everything we needed with so much space.

Friends

10/10

Exceptional

09 Jun 2026

michelle

Stayed for CMA Fest and it was a wonderful location. Very walkable and safe. Plenty nearby (Walgreens, coffee shop) if you stay in. Loved the natural products and the amenities. Quiet space for a great night’s sleep. Will definitely stay again!

Friends_and_family Family

10/10

Exceptional

09 Jun 2026

Rachelle

Highly recommend Kasa Capital for your Nashville stay. Everything went very smooth to the virtual checking in and out. Parking was 30 a night and the parkade was right across the street. Loading and unloading was easy peasy! The only thing that went wrong was the day we were arriving I was hit with the couch sofa was broke and the washer and dryer, but that was rectify very quickly. Shout out to the Assistant Manager she was awesome with everything. If need a place to stay Kasa is the place to go to!

Friends

4/10

Poor

09 Jun 2026

Seanah

Clean , nice and decent bed comfort. Water pressure was terrible for rinsing hair . The wall across from bed had black marks all on it and the extra comforter had some red soiled marks on it maybe lipstick or fingernail polish and couch had a big grease stain. And to check in you have to block street traffic and it was cma fest week and there was only one luggage cart for the whole building! I had to make 6 trips down the stairs to get luggage out for our 5 day stay and had to worry if I would get locked out. I also forgot two things on the back of bathroom door hook( travel all the time for many years and have NEVER forgotten anything)and they want to charge me $60 to mail it to me when it will probably only cost $15 at the most.

Partner

6/10

Pleasant

07 Jun 2026

Scott

Although I understand wanting to provide a quite stay for everyone, having electronic devices recording sound levels is an uncomfortable feeling. What can they record? They say only decibel ratings but , I dont trust any electronic monitoring. They are monitoring you while you are in your room period. Thats creepy.

Friends

10/10

Exceptional

06 Jun 2026

Dionne

We loved the Kasa! It was clean, beds were comfortable and loved the space.

Friends

10/10

Exceptional

04 Jun 2026

Kiara

Not Restocking linens and household materials were the only issue we ran into since there was 6 of us so we went through towels and toilet paper pretty fast

Family_with_children

10/10

Exceptional

30 May 2026

Brian

The place was awesome! Very clean and nice! Will definitely stay here again!

10/10

Exceptional

25 May 2026

Rachelle

Superbe endroit, propre et spacieux, très bien situé. Impressionnant pour le prix!

Partner

8/10

Excellent

22 May 2026

Anne

Smooth check-in, great location. Staff was very easy to communicate with and helped with parking. Would definitely stay there again!

Family

10/10

Exceptional

22 May 2026

Bobbie

We needed a last minute stay for 1 night that was walkable to the Pinnacle. Check in was completely automated. Everything was completely clear and easy to follow. Space was neat and clean. Could not have been happier with our stay.

Partner

10/10

Exceptional

21 May 2026

SHANNON

Very unique property! Just a quick walk to restaurants and the fun of Broadway. Everything was exactly as stated. I would definitely stay here again!

Friends

8/10

Excellent

20 May 2026

David

Quite clean hotel lobby and our room. Check-in is remote, I didn’t like it, didn’t know if I would receive the codes I needed in time. Excellent location. Everything worked in our unit.

Partner

8/10

Excellent

19 May 2026

Katie

Great location from Broadway! Loved the Bevi machine after the long hot walks. Would have just liked to have had a window in our room but everything else was great!

10/10

Exceptional

19 May 2026

Laurie

Great location close to Broadway, had everything we needed, and very easy to communicate via texting and online. Would stay here again!

Friends

10/10

Exceptional

17 May 2026

Kayla

The place was beautiful, had everything you needed and more. Great location to downtown. Would 100% come back and stay here when staying in Nashville. Complimentary coffee, tea, dishes, dish soap, salt, pepper and oil to cook with. They also have a luggage storage area that has locks! If I had to choose something to complain about, it would be that the show head pressure wasn’t great, on the weekend you can hear the people in room above you if they’re being loud and their was a dead roach in the luggage room.

Friends

10/10

Exceptional

17 May 2026

Rebecca

Great place near downtown but not the noise. Check-in & parking a breeze

Family

10/10

Exceptional

17 May 2026

Ovidiu

This is a self-check-in / check-out hotel. The instructions provided were very clear.
The suite was very clean and comfortable. The location was super convenient, quite street yet 5 minutes away from Broadway. Highly recommend.

Partner

8/10

Excellent

14 May 2026

Diane

Great location walkable to Downtown. Roomy 2bdrm with 2 full bathrooms, fully equipped kitchen and washer/dryer. Nicely appointed lobby areas. My only complaint is the very soft mattresses on the beds

10/10

Exceptional

14 May 2026

Joseph

Pretty good.

Self

10/10

Exceptional

12 May 2026

Kimberly

Love it, great location! I will definitely be back!

10/10

Exceptional

11 May 2026

Carla

All the comforts of home!

Family

10/10

Exceptional

11 May 2026

Victoria

I loved staying at the Kasa the space was very comfortable and really made our trip feel like home on top of being in the downtown area for price budgeting trips just stepping out of the building and taking a walk feels very comfortable thank you again Kasa for my my stay so easy ♥️

Friends_and_family Family

10/10

Exceptional

10 May 2026

LeeAnn

This place is beautiful. I’ve stayed at so many hotels in downtown Nashville and this studio apartment was the best! It was close to everything and had every amenity you need. The room was spacious, clean, and comfortable. Check-in was easy and parking is directly across the street. We will definitely stay here from now on.

Partner

10/10

Exceptional

08 May 2026

Ryan

This apartment was fantastic. A few min walk to Broadway, centrally located fir resturants and cafes. This place is quiet, not hearing noise of Broadway.
Apartment was spotless, easy to find, east check in. I would definitely return.

Family_with_children

10/10

Exceptional

07 May 2026

Adrian

You won’t regret it.

8/10

Excellent

06 May 2026

Candace

We asked ahead of time if there was a coffee maker and were told no, however there was one in the room. Our last night the cleaners were cleaning the suite above us at 5am, clanging and banging a vacuum cleaner. That was the only time it was loud though. Good amount of space, would definitely book again.

Friends_and_family Family

8/10

Excellent

03 May 2026

Christa

The bed was comfortable. The sofa was definitely very uncomfortable. The only TV was in the living room; it was not fun to try & relax on the sofa to watch TV. It was nice having a full kitchen. The water pressure for the shower was excellent. There was no staff per se, but our host was very communicative, prompt & efficient. We did not have a car, but everything was walkable except the Grand Ole Opry & we took a Lyft. I would definitely recommend staying here.

Partner

10/10

Exceptional

28 Apr 2026

Jamie

Stayed here twice and will stay here again. Great price, great stay, great location. Highly recommend

Partner

10/10

Exceptional

27 Apr 2026

Pina

This was our second time to Nashville and we were very pleased with Kasa. The kitchen had all that we needed, the bathrooms were very clean and very well organized. The beds were very comfortable and the bedroom was spacious. We look forward to rebooking here on our next visit to Nashville. Thank you we had a lovely experience.

Friends

10/10

Exceptional

26 Apr 2026

Anna

Fully stocked kitchen. Clean bathroom. Comfy bed.

Partner

10/10

Exceptional

22 Apr 2026

Brittany Le-Anne

Thank you! My husband and I came to Nashville for my 40th birthday trip. The room was great, perfect for walking to Broadway. The bed was amazing!! We definitely look forward to out visit in the fall to watch our washington commanders take on the titans!! Thank you again!

Partner

10/10

Exceptional

22 Apr 2026

sonya

Comfortable/clean
location with in walking distance to most main attractions.

10/10

Exceptional

20 Apr 2026

Brian

The parking pass was in the room which wasn’t apparent causing me to ask the front desk. Otherwise check in and check out was brilliant. The room was great other than the very loud HVAC unit that we finally had to turn off to sleep

Partner

10/10

Exceptional

19 Apr 2026

Amy

Clean, comfortable, and walking distance to broadway and Bridgestone Arena. The host was responsive. I would definitely stay again.

Family

10/10

Exceptional

17 Apr 2026

Jennifer

The location of the hotel was great. It was .5 mile to Broadway and 1 mile to downtown (Gulch). The facility was lovely and welcoming. We stayed in the one bedroom apartment and had so much space. Everything was very clean and modern and was absolutely beautiful. Bonus that the unit had a washer and dryer that I was not expecting so I was able to return home with clean clothes! I hope I have the chance to stay there again.

Partner

10/10

Exceptional

15 Apr 2026

Alicia

Room was very clean,

10/10

Exceptional

14 Apr 2026

Avery

Perfect location, great value, host communication was awesome, very spacious- will definitely stay at this location again in the future.

Friends

10/10

Exceptional

14 Apr 2026

Kenneth

Clean and perfect location. Parking was good and a decent value which helped with decision to stay at Kasa. Like the code vs a key. Kitchen was nice like a home but didnt use much of it. Instructions were thorough and completely accurate.
Would stay here again.

Friends

8/10

Excellent

12 Apr 2026

Gordon

Great location for Downtown Nashville, shortish walk but away from the noise. The decor was a bit industrial and grey. But plenty of room and a well-appointed kitchen, including a kettle and toaster. The check-in/checkout process is a bit of a faff if you need to use the parking across the road. The parking itself is fine.

Friends

10/10

Exceptional

12 Apr 2026

Nancy

Nice place, great location, clear step by step instructions for checking in and out virtually. Would definitely stay again.

8/10

Excellent

12 Apr 2026

Courtney

Great location. Walking distance to most main attractions, but in a quiet location. Unit was very spacious. Had a living room and kitchen. There was also a washer and dryer in the unit so we were able to do some laundry during our stay. Unit was overall clean and comfy. Only negative I have to mention was the condition of the bathroom, mainly the floor. It was warped from the moisture so it gave in some places and caused the toilet to not sit flat on the floor. Shower doors would slide open because the doors were not level. Common area had coffee and a carbonated water machine available for use.

Partner

10/10

Exceptional

08 Apr 2026

Nadia

I will never stay anywhere else! Clean, spacious, trendy, centrally located, safe, good coffee, the most comfortable beds. So happy i found this place.

Family_with_children

10/10

Exceptional

07 Apr 2026

Cristina

Pleasantly surprised at how big and beautiful this property was. Great location.

Friends

10/10

Exceptional

02 Apr 2026

Tracey

Location was perfect. We were able to walk to Broadway, even did the hike to 12th North and The Gulch. Room was clean. Better than a hotel stay. Would stay here again.

Friends_and_family Family

10/10

Exceptional

02 Apr 2026

Patricia

Great location! Easy walk to Broadway and all its activities!

Family

10/10

Exceptional

01 Apr 2026

Erik

Great great location. Property was clean and really appreciated the virtual check in and out. No more loosing a room key !

Partner

10/10

Exceptional

01 Apr 2026

Patsy

Kitchen was great! VERY clean. Host was very accommodating. Great place for a great price!!

Friends_and_family Friends

10/10

Exceptional

31 Mar 2026

Karen

The hotel is well located--in walking distance to downtown Nashville. The rooms were spacious and ultra clean. The kitchen was well appointed. Communication with the \"virtual desk\" was very good. Would definitely stay there again.

Friends_and_family Family

10/10

Exceptional

31 Mar 2026

Kelly

Great serviced apartment. Brilliant location. Fully equipped kitchen. Speedy response from host with all queries. Have booked again for September.

Friends_and_family Friends

8/10

Excellent

27 Mar 2026

debora

The space was very clean, but there were a lot of scuffs on the walls that detracted from the overall appearance. Common spaces were very nice and upscale with a signature scent. The building was a former YWCA with the original terrazzo floors on the ground floor. The view was just a parking garage in the alley but on the plus side, the bedrooms were very quiet. Honestly, I would rather have a good night sleep than a view in this situation. The location was great, central to everything. We walked everywhere downtown.

Partner

10/10

Exceptional

27 Mar 2026

Jay

First time visit to Nashville. Solo traveler. Was not what to expect, but the Kasa property was excellent. While virtual, all the communication was fast and effective. Everything worked well for check in etc.

Great central location. Can walk to many areas of interest. And easy taxi ride to other areas.

Everything was clean, fresh and modern. Quiet rooms. Lots of space, even in the studio room.

I highly recommend using this accomodation for your visit.

Self

10/10

Exceptional

22 Mar 2026

Terry

Property was as described, easy to access and a great location. Property was very tired and provided everything needed

Family

10/10

Exceptional

21 Mar 2026

Sonya

The room was great, clean and had everything we needed. Easy to get to and spacious. Walking distance to Broadway.

Friends

10/10

Exceptional

21 Mar 2026

Carly

Conveniently located to downtown but quiet and out of the chaos. Code to get into building AND individual room. Felt secure despite no lobby staff. Requests for more towels were answered timely and they we super accommodating with dish soap, dishwasher pods, washer/dryer, iron, makeup remover wipes, trash bags etc. We felt like we had everything we needed. Definitely great value compared to other basic standard hotel rooms.

Friends

10/10

Exceptional

16 Mar 2026

Danielle

Large spacious rooms lots of windows a few blocks from Broadway so walkable.

Friends

6/10

Pleasant

13 Mar 2026

Chris

The room and hotel itself were very nice, but the hotel has basically no in person staff aside from their cleaners.

You can only speak with an AI bot who is programmed to help with most needs, which is nice for getting in and out of the hotel but that’s about it. This bot basically got us kicked out of our room after our request for late checkout didn’t go through, thus forcing us to wait in the unstaffed lobby for 6hrs to wait for our flight.

Hotel is good, customer service is not.

10/10

Exceptional

12 Mar 2026

stacie

Was awesome great location close to everything

6/10

Pleasant

12 Mar 2026

John

This gets an A for effort. However, no amount of epoxy paint can keep a basement from being cold and dank during cold and rainy weather. And lamps in the living room.

Partner

10/10

Exceptional

11 Mar 2026

matt

Excellent room close to downtown

Partner

6/10

Pleasant

11 Mar 2026

Tracey

The room could have been cleaner. The baseboards were filthy and the walls scuffed up which made the room seem dirty. It beds g was old and felt scratchy. They refused to give us an extra roll of toilet paper. It would be nice to have hooks near the shower for our towels. It also would have been nice to have a luggage cart to assist with arriving g to our room and leaving. The wash machine smelled moldy.
The bed was comfortable and it was nice having a full kitchen
Communication before arriving was pleasant and thorough.

10/10

Exceptional

10 Mar 2026

Lisa

Loved this place! This isn't just a tiny little hotel room. It was a straight up 1 bedroom apartment! Full kitchen set up, HUGE bathroom, nice living area with plenty of space to relax and the location is great. It is a short walk (3-15 mins depending on how fast you walk) to Broadway, yet the street is quiet and chill. Super comfy bed and bedding. Easy access in and out of the building. Texting communication was great and super easy. Very responsive to my questions, and they were very pro-active about making me aware of a small maintenence issue (that had no effect on our stay). Great water machine with flavors, electrolytes and boost in room next to lobby was a nice surprise and made staying hydrated super easy and convenient! If you are they type worried about having a view from the room you might be disappointed, as we looked at a parking garage from our room but we didn't care since we don't just stand around and look out the window, so don't let that deter you from this large, clean and safe place to stay! Get out and see Nashville and come back to the room to recharge for more! This will be my go to place to stay from now on!

Partner

10/10

Exceptional

09 Mar 2026

clay

The place was so nice and super close to downtown. It’s within walking distance of most of things we wanted to see and experience! Checking in could’ve been a little easier, but overall I loved it.

Partner

10/10

Exceptional

07 Mar 2026

Virginia

Great location, beautiful property. Comfortable stay, it felt like home.

Friends_and_family Family

8/10

Excellent

06 Mar 2026

Leonard

Good Location, walkable to key areas. Check in process ok with exception of moving luggage to room. Need more luggage carts had to take luggage up manually in several trips because of this.

Partner

10/10

Exceptional

03 Mar 2026

Mary

Enjoyed the water station

Friends

10/10

Exceptional

02 Mar 2026

vidania

Everything is good.

Friends_and_family Family

10/10

Exceptional

02 Mar 2026

Tracy

Everything wae great

Friends_and_family Family

10/10

Exceptional

02 Mar 2026

Edgar

this property and suite was awesome, super spacious - like having an entire apartment in the city and a really nice stroll to Broadway.

Family

10/10

Exceptional

01 Mar 2026

Amy

Not far from Broadway. Quiet older upfitted condo.

10/10

Exceptional

27 Feb 2026

Robbyn

Very spacious and clean and in a very nice neighborhood.

Partner

10/10

Exceptional

24 Feb 2026

Eraka

Over all excellent stay

Friends

10/10

Exceptional

24 Feb 2026

William

Check-in and out process was very clear and easy. The location was great, the room was clean, and the full kitchen was very convenient to have. We didn't plan to use it as much as we did.

Partner