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Caption By Hyatt Downtown Nashville The Gulch

Nashville - TN · United States

118 12th Avenue SouthView location

9.2/10Excellent1,338 Reviews
Cleanliness9.6/109.6
Service9.4/109.4
Comfort9.4/109.4
Condition9.6/109.6
Amenities9.2/109.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Caption By Hyatt Downtown Nashville The Gulch

Located in Nashville (Downtown Nashville), Caption by Hyatt Downtown Nashville is within a 15-minute walk of Broadway and Bridgestone Arena. This hotel is 0.6 mi (1 km) from Ryman Auditorium and 0.8 mi (1.2 km) from Music City Center. Stay in one of 210 guestrooms featuring Smart televisions.

Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature hair dryers and toothbrushes and toothpaste. Conveniences include safes and coffee/tea makers, as well as phones with free local calls.

Featured amenities include a business center, express check-in, and express check-out. This hotel has 3 meeting rooms available for events.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Gym
Smoking areas
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 4:00 PM
Check-in until Anytime
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 23 Pet max weight (per pet) in lb is 50 Only dogs are allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions

Important information

  • You need to know
    • Children stay free when occupying the parent or guardian's room, using existing bedding.
    • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
    • Guests can access their rooms with a mobile device.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and debit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher
  • Minimal age
    18
  • Optional fees
    • Fee for cooked-to-order breakfast: approximately USD 40 for adults and USD 40 for children
    • Valet parking fee: USD 65 per night
    • Pet fee: USD 150 per accommodation (varies based on length of stay)
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Arabic

    Russian

    English

    Spanish

Nearby attractions

Frist Art Museum 0.3 km / 0.2 mi
Demonbreun Street 0.4 km / 0.2 mi
The Pinnacle 0.7 km / 0.5 mi
Live Oak 0.8 km / 0.5 mi
Broadway 0.8 km / 0.5 mi
Conrad Nashville 0.8 km / 0.5 mi
Fifth + Broadway 0.8 km / 0.5 mi
National Museum of African American Music 0.9 km / 0.5 mi
Bridgestone Arena 0.9 km / 0.6 mi
Capitol View 1 km / 0.6 mi
Ryman Auditorium 1 km / 0.6 mi
Tootsies Orchid Lounge 1 km / 0.6 mi
Nashville Public Library 1 km / 0.6 mi
RCA Studio B 1.2 km / 0.7 mi
Schermerhorn Symphony Center 1.2 km / 0.7 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 210
  • hotel
  • Wheelchair-accessible
  • Wi-fi
  • Lift access
  • Banquet hall
  • Meeting room
  • Business centre
  • Breakfast
  • Fitness
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Caption By Hyatt Downtown Nashville The Gulch

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKINGDBL.NM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Caption By Hyatt Downtown Nashville The Gulch

    DOUBLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Caption By Hyatt Downtown Nashville The Gulch

    DOUBLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Caption By Hyatt Downtown Nashville The Gulch

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE WITH VIEWSQUADRUPLE • WITH VIEWSQUA.WV

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Caption By Hyatt Downtown Nashville The Gulch

    QUADRUPLE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE WITH DOUBLE BEDQUADRUPLE • WITH DOUBLE BEDQUA.DB

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Caption By Hyatt Downtown Nashville The Gulch

    QUADRUPLE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BEDDBL.DX-KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Caption By Hyatt Downtown Nashville The Gulch

    DOUBLE DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO KING SIZE BEDSTUDIO • KING SIZE BEDSTU.KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Caption By Hyatt Downtown Nashville The Gulch

    STUDIO KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible WITH VIEWSDOUBLE • Accessible WITH VIEWSDBL.H6-WV

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Caption By Hyatt Downtown Nashville The Gulch

    DOUBLE Accessible WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE DELUXE WITH VIEWSQUADRUPLE • DELUXE WITH VIEWSQUA.DX-WV

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    DELUXE WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Caption By Hyatt Downtown Nashville The Gulch

    QUADRUPLE DELUXE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    DELUXE WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DX-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Caption By Hyatt Downtown Nashville The Gulch

    DOUBLE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE DELUXEQUADRUPLE • DELUXEQUA.DX

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Caption By Hyatt Downtown Nashville The Gulch

    QUADRUPLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Caption By Hyatt Downtown Nashville The Gulch

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Caption By Hyatt Downtown Nashville The Gulch

9.2
Excellent
1,338 Reviews
Cleanliness
9.6 /10
Service
9.4 /10
Comfort
9.4 /10
Condition
9.6 /10
Amenities
9.2 /10
100 reviews shown
8/10
Excellent
07 Aug 2026
Lisa
The staff was excellent - super friendly and went out of their way to greet you and visit with you. Kelvin was especially friendly and helpful. He really took time to learn about us while he was free. Our room was very clean, but it was very small and very little room to walk around. However, for the amount of time we were in our room, it was quite adequate. The beds were comfortable and the bathroom was nice. Water pressure wasn't great, but good enough. The price was very affordable and the hotel was close to downtown so we were able to walk everywhere. We would definitely stay there again.
Partner
10/10
Exceptional
04 Aug 2026
fdgfdg
Ky was great! She was very friendly and caring
8/10
Excellent
04 Aug 2026
Mary L
veiw
10/10
Exceptional
03 Aug 2026
Lyle
Chrry3y3y3y4h4h
10/10
Exceptional
02 Aug 2026
Michael
Great hotel
8/10
Excellent
02 Aug 2026
Tim
The convenient location, cleanliness and valet staff make up for the terrifying unfinished ceiling in the room, lack of proper lighting, and horrible pillows. Valet staff was very accommodating but $70 for parking is a little ridiculous!! It was a total of 16 hours to be exact . Would honestly consider another hotel next time.
10/10
Exceptional
01 Aug 2026
Julie
Clean room and friendly staff.
10/10
Exceptional
31 Jul 2026
Amanda
!
10/10
Exceptional
28 Jul 2026
william
great hotel, location is OK, far from Broadway
10/10
Exceptional
27 Jul 2026
Ema
We like it
10/10
Exceptional
27 Jul 2026
Hayden
Great location and clean property
10/10
Exceptional
26 Jul 2026
Jeffrey
Friendly staff and clean rooms.
8/10
Excellent
24 Jul 2026
Alison
Could use a little extra info on hotel’s amenities - gym/restaurant/parkinf - at check in.
10/10
Exceptional
23 Jul 2026
Alex
Very clean and unique hotel. Perfect location for anything you need in Nashville!
10/10
Exceptional
23 Jul 2026
Blair
I liked everything about this hotel… will be going back
10/10
Exceptional
23 Jul 2026
Diana
Hotel is in a great location! Hotel feels modern and clean. Slept great- the room is very comfortable and quiet.
10/10
Exceptional
20 Jul 2026
Renee
Awesome beds. Great breakfast. A little annoying as Valet was a private company.
Family
10/10
Exceptional
19 Jul 2026
Marshall
The staff was amazing. The property was really clean, EVEN THE GYM, which is really appreciated. We'd stay there again.
Partner
8/10
Excellent
16 Jul 2026
Kevin
The staff was friendly. The room was clean and the location is close to the popular Milk and Honey restaurant and the “What Lifts You” angel wing mural. It is also close to the train station so there was some noise. The lobby had a strong fragrance smell which I wasn’t a fan of, but the room itself was fine. The valet parking is $65/night plus tip.
10/10
Exceptional
13 Jul 2026
Jasmin
Everything was good
Family
10/10
Exceptional
13 Jul 2026
Kallie
Clean room and the staff was great and accommodating
Partner
10/10
Exceptional
11 Jul 2026
Brittany
Place was friendly, clean, and good location. Valet staff was very friendly and helpful. Overall great place. Only thing I didn’t love was the shower. It had a fancy wand that sprayed and it was the perfect height to spray me in the face (5’4”) could be either lowered or skipped.
Partner
10/10
Exceptional
10 Jul 2026
Elaine
I liked how spacious the room was. The view was a plus.
10/10
Exceptional
10 Jul 2026
Blanca
Great customer service, clean hotel, centrally located. Loved!
Friends
10/10
Exceptional
08 Jul 2026
Min
발렛파킹을 꼭 해야하는곳인줄 알고 너무 비싸서 걱정했는데 직원이 옆에 주차장이 더 싸다고 알려줘서 조금 저렴하게 이용할수 있었다.
호텔은 가격대비 정말 저렴하고 위치좋고 뷰좋고 조용하고 안전했다.
다만 룸서비스가 안되고 호텔에 무엇이 있는지 사인이 없어서 헷갈리고 어려웠지만
잠깐 있을땐 괜찮았다. 나는 다시 돌아갈것이다. 꼭!!!너무 좋은 시간이였다.
참, 호텔방에서 불꽃놀이를 볼수있는건 특권같았다.
Family_with_children
10/10
Exceptional
07 Jul 2026
Kaitlyn
Very nice, location was perfect
Partner
10/10
Exceptional
06 Jul 2026
Joe
Everything was excellent during our stay
Partner
10/10
Exceptional
06 Jul 2026
Jaime
Staff was amazing thank you
Friends_and_family Family
10/10
Exceptional
06 Jul 2026
Ruth
Front desk staff was amazing thank you for all your help
Friends_and_family Family
8/10
Excellent
04 Jul 2026
Jerry
Enjoyed
Partner
10/10
Exceptional
04 Jul 2026
Jennifer
Beautiful boutique hotel in Nashville. Close to everything!
Family_with_children
10/10
Exceptional
03 Jul 2026
simon
All good!
Friends
10/10
Exceptional
02 Jul 2026
Whitney Aileen
This was a fabulous property at a reasonable price.
Partner
10/10
Exceptional
02 Jul 2026
Grainne
This hotel has a great location. Breakfast options were great. Cannot fault this hotel at all.
At the end of the walk there was whole foods, so convenient for fruit and snacks.
Family
10/10
Exceptional
02 Jul 2026
Flor
My husband and I stayed here and we had the best time at this hotel. Staff is amazing. The location is perfect. Away from all the rowdy ness of broadway but walking distance to it. Not to mention the view from our room was perfect. We would recommend this hotel and stay here again when we go back to Nashville.
Partner
10/10
Exceptional
01 Jul 2026
Lazaro
It’s a great hotel our ac wasn’t cooling and they sent someone up right away, staff and food were great as well. It is a little far to walk to broadway but a short uber ride if there’s no traffic.
Family
10/10
Exceptional
27 Jun 2026
Gina
The Hotel was wonderful. Our oversized 2 double bed with pull out couch was very roomy. Newly renovated and very clean. Staff was very friendly and helpful with recommendations. Food in downstairs resturant was fresh and flavorful. Late night personal pizzas were also amazing and hit the spot. I would highly recommend this hotel. Close to everything
Friends_and_family Family
10/10
Exceptional
25 Jun 2026
Kailey
Staff went above and beyond!
Partner
10/10
Exceptional
25 Jun 2026
Leigh Ann
Great stay and close walk to everything we needed!
10/10
Exceptional
25 Jun 2026
Taylor
Great location, nice rooms, and friendly staff!
Friends
10/10
Exceptional
24 Jun 2026
Heather
The staff was so helpful and accommodating. A great place to stay and well kept!
Self
10/10
Exceptional
24 Jun 2026
Michelle Ann
Beautiful hotel and close enough to everything!
Partner
10/10
Exceptional
23 Jun 2026
Chloe
Very clean modern hotel. Close enough to walk to downtown
Friends
10/10
Exceptional
20 Jun 2026
Heather
Better than expected. Great room views.
Partner
10/10
Exceptional
17 Jun 2026
Alexandre
Very good
Family
10/10
Exceptional
15 Jun 2026
Kevin
This was my first time in Nashville and the staff made it very pleasant for me and was very helpful with all my needs and questions. My room was clean and well maintained and the bar and kitchen staff were very nice and pleasant as well. When I decide to come back I'm definitely booking with them again.
Partner
10/10
Exceptional
14 Jun 2026
David
Great staff and located in a good area.
Partner
10/10
Exceptional
14 Jun 2026
James
Clean place and helpful employees!!! The lobby looks great and the bar is awesome!!! Walking distance from the party street. Not to mention the coffee shop!
Friends_and_family Friends
8/10
Excellent
13 Jun 2026
Erica
The place was very clean and welcoming!
Partner
10/10
Exceptional
09 Jun 2026
Gina
This was my second time staying at the hotel. Clean, nice staff, great breakfast, secured, asked for more towels and actually got them brought to the room.
Partner
10/10
Exceptional
08 Jun 2026
John Rey
I had the corner room with the marvelous views of the high-rise buildings. Very nice amenities. Right behind it is a public parking garage if you don't want the valet parking. 20min walk to Broadway St. with views/panorama of the city. Not too pricy either.
Business Friends
8/10
Excellent
08 Jun 2026
Rex
Great staff, clean rooms! Only down side was valet wanting to park my \"oversized\" vehicle (crewcab longed pick-up) two blocks down under an over pass. I opted to use the parking garage located directly behind the hotel (secure and convenient, with cameras)
Friends
10/10
Exceptional
05 Jun 2026
gerson
la location near from downtown
8/10
Excellent
03 Jun 2026
Patricia
We had some issues with our parties check in.
My guests room wasn’t ready until 5:30pm, after a long day of travel they just wanted to get settled but had to wait.
Most of the staff were very helpful and pleasant but not all, unfortunately.
Friends
10/10
Exceptional
02 Jun 2026
Ariel Jordan
Clean, updated, and great location. Perfect for a few night stay.
Partner
10/10
Exceptional
01 Jun 2026
Fernan
Perfect place
Partner
10/10
Exceptional
30 May 2026
steve
Clean comfortable room, nice amenities.Good shower coffee maker, and decent fridge.
Partner
10/10
Exceptional
30 May 2026
Luciana
We love the reception with all the amenities. The happy hour was awesome! The staff is very friendly and helpful. The location is near to broadway distance. Overall we give a 5 star
Family_with_children
8/10
Excellent
23 May 2026
mark
Great place to stay and walk down Broadway.
Food choices limited but generous portions. 2x double room was tight for hanging clothes
Partner
10/10
Exceptional
23 May 2026
Marisa
Very nice great staff. Parking fees and forced tips I just feel when you’re staying at a place that you’re paying a good dollar for and that you chose them. They should provide you some parking not really fair and I know that’s the way it is. I get it but don’t like it.
Partner
6/10
Pleasant
20 May 2026
Takeda
Good hotel
Self
10/10
Exceptional
20 May 2026
Dan
Helpful staff. Clean rooms. Close to all of the attractions, but still quiet.
Friends
10/10
Exceptional
19 May 2026
JULIANNA
My stay at The Caption was AMAZING! 3 things i look for when booking a hotel is cleanness, safe area, and great hospitality. This place hit all 3! you need a key to get in the place after hours which is so nice/safe feeling. Our room was so chic and cute!!! Virginia at the front desk was such a delight! We met two male bartenders (one night, one evening) both were wonderful! We were so close to everything on our itineary! (milk and honey, steakhouse, broadway, painters alley, airport) we rode electric scooters 90% of our trip! I would stay here again!!
Friends
10/10
Exceptional
15 May 2026
Emily
Hotel was amazing! Could not recommend more!
Friends
10/10
Exceptional
15 May 2026
Brittany
Staff was very helpful and welcoming! Everything was as expected, very clean!
Partner
10/10
Exceptional
15 May 2026
Jose
Great staff and polite. Breakfast was excellent. Room was very clean and quiet.
Friends
10/10
Exceptional
14 May 2026
Alicia
Kyle at the bar was amazing
8/10
Excellent
14 May 2026
Maria
Clean room
Partner
10/10
Exceptional
14 May 2026
Bethany
Will definitely return
Partner
10/10
Exceptional
13 May 2026
Dominique
I booked this hotel for my parents 40th birthday trip to Nashville, I honestly couldn’t of booked a better hotel. Location was about a 15 minute walk to downtown. It eas a really nice walk, Staff was amazing and really friendly . Room was spotless when we arrived and cleaned every day. If I was to visit Nashville again I would definitely stay here

Thank you
Partner
6/10
Pleasant
13 May 2026
michael
Parking was not included with the hotel, had to pay $65 for overnight parking in their valet parking garage. After an already $300+ stay for 1 night. The hotel room was ok..soap for the shower was empty, the ceilings was very run down looking.
Family
10/10
Exceptional
12 May 2026
Ellie
Room was clean and the hotel was great, location was perfect for walking back and to broadway!
Partner
10/10
Exceptional
11 May 2026
LATONYA
Had an excellent bar and lounge area. Close to the Gulch and walking distance to downtown Nashville. Will definitely stay again.
Friends
10/10
Exceptional
11 May 2026
Earla D
Rooms were nice and clean and staff was helpful and informative. The location was perfect for easy access to Broadway and the Gulch.
Family
10/10
Exceptional
10 May 2026
Hernan
The food in the cafe was not that great
Friends
8/10
Excellent
07 May 2026
Suzanna
Excellent hotel and decent within walking distance of Broadway. Would stay again.
Family_with_children
10/10
Exceptional
06 May 2026
Sandra
Great spot!
Family_with_children
10/10
Exceptional
06 May 2026
Majdolene
Was a nice location and very comfortable stay
10/10
Exceptional
06 May 2026
Lauren
Staff was very helpful and the room was very clean
Self
10/10
Exceptional
04 May 2026
Page V
Very clean. Simple check in. Detailed staff. Highly recommend especially since it was close to everything downtown!
Friends
10/10
Exceptional
04 May 2026
Jeremy
It was nice and close to all the stuff Nashville has to offer!!
Family
10/10
Exceptional
03 May 2026
Jose
I liked how clean the room was and the bar was GREAT!
Friends
8/10
Excellent
03 May 2026
David
The hotel is a good property but there are a few areas that need improvement. The bathroom floor was dirty, specifically, the tile grout could use a good cleaning!! There was also mildew/mold in the shower so the enclosure needs more than a cursory cleaning.
My only other complaint is that the hotel doesn’t offer complimentary water for their guest and instead, charges $5 + for bottles of water.
Will probably look at other properties for future trips to Nashville.
Friends
10/10
Exceptional
03 May 2026
Deliese
Beautiful hotel and great breakfast too. Central to everything in downtown Nashville.
Business Self
10/10
Exceptional
02 May 2026
Brian
Great place would stay again
4/10
Poor
01 May 2026
Tina
The room was a big letdown— the shower door didn’t close properly, making it frustrating to use, and the doors from neighboring rooms slammed so loudly they kept triggering the motion light in our bathroom throughout the night. On top of that, the street noise was constant and disruptive, and there was only one coffee mug provided, which just added to the lack of attention to detail. Overall, the room did not meet expectations.
Partner
10/10
Exceptional
30 Apr 2026
donald
Great hotel! Nice rooms and very walkable to all the restaurants / bars downtown. Late night personal size pizza available in lobby which was nice. The only complaint I have is the price to park overnight with valet - it was $65 which is high even for downtown Nash standards.
Partner
10/10
Exceptional
29 Apr 2026
Aylin
Clean and beautiful hotel would definitely stay there again.
Friends
8/10
Excellent
28 Apr 2026
Pietro
Staff was courteous and helpful. Rooms were clean. Our room had an issue being cool enough that they took care of but there was a rattling in the vent that was a little bothersome when trying to dleep
Partner
10/10
Exceptional
28 Apr 2026
Angela
Love my stay here. Friendly, great location, bar was nice and food was great.
Friends_and_family Family
10/10
Exceptional
27 Apr 2026
Taishawna
Clean room and amazing staff!
Friends
8/10
Excellent
26 Apr 2026
Nephraterri
🤗
Partner
10/10
Exceptional
26 Apr 2026
Casey
Great
10/10
Exceptional
26 Apr 2026
Anthony
Close to downtown. Nice view
Friends
10/10
Exceptional
25 Apr 2026
Amy
It was great! Spacious, clean rooms.
Partner
10/10
Exceptional
22 Apr 2026
Grisha
Great Hotel. Was traveling for business. Close to strip and quiet.
Business
2/10
Poor
21 Apr 2026
Cameron
They overbooked us and had us stay in a hotel 13 min away from them
Partner
10/10
Exceptional
20 Apr 2026
Paridhi
Great space
10/10
Exceptional
18 Apr 2026
Cara
Nice room, more spacious than we expected, decorated well, nice view. The staff were very helpful and pleasant. The restaurant had good food and drinks.
10/10
Exceptional
16 Apr 2026
Travis Roy
Everything is great . Only slight issue was the Expedia booking said free breakfast but it was not free. Only %25 off and that was only one time

Location & surroundings

Caption By Hyatt Downtown Nashville The Gulch
118 12th Avenue South, Nashville, United States

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