Name: Hilton Garden Inn Nashville Vanderbilt
Address: 1715 Broadway, Nashville, 37203, US

Hilton Garden Inn Nashville Vanderbilt

Nashville - TN · United States

100 reviews shown

10/10

Exceptional

06 Aug 2026

Krystal

Very friendly staff and clean rooms

2/10

Poor

06 Aug 2026

Christopher

Pool room was 8 million degrees. 4 hrs late to check in due to computer issues 65 a night just to park

10/10

Exceptional

05 Aug 2026

Anita

The staff was very helpful and friendly.

6/10

Pleasant

03 Aug 2026

Willie

Room and service was great restaurant food mediocre at best with 5 star restaurant prices and parking $45 overnight for guests is ridiculous especially since location dictates no other choice..

10/10

Exceptional

02 Aug 2026

Mark

Parking is a bit expensive

10/10

Exceptional

02 Aug 2026

Heather

Great location, enjoyed our stay

8/10

Excellent

01 Aug 2026

Maya

Nothing

10/10

Exceptional

31 Jul 2026

James

Very clean and updated hotel. Nice pool and fitness area. Can walk to many bars or restaurants.

10/10

Exceptional

29 Jul 2026

Angela

Very clean hotel. Check in was very easy.

6/10

Pleasant

29 Jul 2026

Cheri

Visited July 28, 2026, hot bathroom, hot hallways, hot elevator, you could not adjust the room temp. It was preset and locked at 73 degrees from the time we arrived to check out the next day. We had a box fan to sleep with so we were ok. No free breakfast so be prepared to make other breakfast plans. We made this a last minute decision and I probably won’t go back for these reasons. Plus the parking is in a garage (Nashville) and that one more thing to have to do with your phone.

10/10

Exceptional

28 Jul 2026

Jessica

Clean room, great location and staff was wonderful

4/10

Poor

23 Jul 2026

Riley

It was cheap

10/10

Exceptional

23 Jul 2026

Sharon

Everyone at the front desk were friendly and helpful but Ray in the dining area made every morning a pleasure. Good attitudes can only come naturally and she’s a natural

8/10

Excellent

20 Jul 2026

William

Nice room and nice people. Only stayed for one evening.

Partner

10/10

Exceptional

20 Jul 2026

Patrice

Check out is not at 12 it’s at 11am you do have to pay for parking not sure if it was stated but it’s 45 to park yourself and 50 for valet a night. Mrs Amber explained it to me very sweet lady

6/10

Pleasant

19 Jul 2026

Carol

The hotel needs to be updated. Chairs in hallways had tears in them. Microwave, coffee pot didn’t work in room. I felt it was a little pricey for what you get & you had to pay for parking for your entire stay.
The staff was very pleasant though.

Friends

10/10

Exceptional

19 Jul 2026

Gina

Clean, friendly staff, walking distance to broadway, good breakfast

Partner

6/10

Pleasant

18 Jul 2026

Kristin

Door wouldn’t shut. Had to request bedding for the sofa bed. Rest of room was fine.

Friends_and_family Family

10/10

Exceptional

17 Jul 2026

Roman

All was great! Thank you!

Family_with_children

10/10

Exceptional

13 Jul 2026

Casey

Hotel was nicely kept & staff was friendly!

Partner

8/10

Excellent

12 Jul 2026

GWENDOLYN

Good breakfast selection; maybe just add bacon 😊

Had a small issue with a loose toilet seat but was corrected immediately.

The only thing was the carpet made the room a little stale.

But overall, everything was very nice.

Family

4/10

Poor

11 Jul 2026

Ana

Loud

Family_with_children

10/10

Exceptional

08 Jul 2026

Kelly

Really nice hotel and great staff.

6/10

Pleasant

06 Jul 2026

Christine

Check in could have been better. Gal that checked us in wasn't the most personable. Had to ask for assistance to pay for the parking and she acted as though we were inconveniencing her. We also misunderstood her about the complimentary water upon check in. After a 12-hour car ride, we were a bit tired. We thought she said help yourself to a drink from the beverage display. We picked a beer and a water, and she bite our head off and very rudely said, \"I said the water is complimentary, not the BEER. She is not the one you should have checking in your customers.
Suggestion for the parking, when people are checking in, just ask if we'd like to add the parking to our room. Much more convenient for your customers. Only other complaint was when they did stop in to clean the room, they didn't leave enough linens. Only left one washcloth for the two of us. They never refilled the body wash which they should be checking every time they clean a room. It would be nice if they at least stopped in and checked the coffee/tea on a daily basis and keep that replenished. There were two of staying in the room and there was only enough coffee for 3 cups. Again, inconvenient to call every time we out of something as basic as that.

Partner

10/10

Exceptional

06 Jul 2026

Elka

We had 1 night stay on July 4th. The price was very good compared to downtown hotels. Around 30 min walking. Uber cost $7 from the hotel to the pedestrian bridge. They had a pool and offer breakfast for additional cost. I recommend staying there.

Family_with_children

10/10

Exceptional

04 Jul 2026

WHITNEY

Staff was excellent. Valet was nice and helpful. Front desk staff was helpful with my printing needs for our next stop. Coffee was good!

Friends_and_family Family

8/10

Excellent

03 Jul 2026

Anita

It was a bit far from downtown Nashville where all the bars and music is so we had to uber back n forth, but not too bad. I thought Music Row was referring to the Otherwise, hotel was very nice and clean, and staff was exceptionally helpful and nice.

8/10

Excellent

02 Jul 2026

Joyce

Good experience and would come back

Friends_and_family Family

10/10

Exceptional

30 Jun 2026

Allison

Convenient location. Great staff. Friendly and helpful.

Friends

10/10

Exceptional

29 Jun 2026

Marc

Excellent stay, couldn't fault anything at all. Well located to broadway a 15-20 minute stroll or a cheap 5 min uber.

10/10

Exceptional

28 Jun 2026

Joseph

Great stay

Partner

10/10

Exceptional

28 Jun 2026

Katie

Overall a great stay.Location walkable to music row, the gulch and downtown. Hotel food was overpriced for the quality, but the gym had good quality basic equipment.

Family_with_children

6/10

Pleasant

22 Jun 2026

Selena

The toilet was not working but they fixed it promptly. The place just needs some updating… I didn’t want to walk barefoot on the carpet - it just felt a little squishy… we had a couple of complementary appetizers in the little restaurant and they were overcooked so I was glad we weren’t paying for them and we ate out other than that. For the price just stay somewhere closer to Broadway because parking everywhere was ridiculously expensive so just pay at your hotel and walk everywhere. We paid over $100 for two nights of parking at the hotel and still had to drive places and pay again!

Friends_and_family Family

10/10

Exceptional

22 Jun 2026

Melanie

Great staff and comfy bed!

Partner

6/10

Pleasant

22 Jun 2026

Shannon

It cost $104.00 as a guest to park for 2 nights. Same fee for non guests. The location is convenient but still requires a taxi etc.

Partner

10/10

Exceptional

21 Jun 2026

Keon

Trip was amazing staff was helpful and always greeted up with a smile. Staff members that stood out were Micah at the front desk, Deon with valet and also Ms.Star at the front desk. Only negative was the young lady that worked valet Saturday night June 13, 2026 after 11pm. She drove all the cars she parked so reckless and almost hit young guest walking back up to the property from the parking garage

Friends_and_family Friends

4/10

Poor

21 Jun 2026

michael

Elevator to parking garage broken but no mention upon check in

The hotel was entirely out of bottle ester if any kind of- not even for ssle

Self

10/10

Exceptional

21 Jun 2026

Timothy

Only thing negative was the elevator not working in the parking garage

Partner

8/10

Excellent

20 Jun 2026

Marcus

The hotel is right for the downtown area. It's about 20 minute walk and you will be in heart of downtown. There so many restaurants to choose from at this hotel. I will stay here again when I come back.

Self

6/10

Pleasant

19 Jun 2026

April

Rooms were clean, however the parking garage elevators were not working

10/10

Exceptional

18 Jun 2026

Linda

The entire staff was so helpful and friendly. We had breakfast 3 days in a row. It was amazing!!! Our waitress was the sweetest. Hotel bed was very comfortable and the room was spotless.

Family

10/10

Exceptional

17 Jun 2026

Elizabeth

Great stay, comfy bed, and close to everything!

Self

8/10

Excellent

15 Jun 2026

James

Front desk personnel very helpful about how to get around town. Helped us use share ride app.

Family

8/10

Excellent

14 Jun 2026

RaQueisha

The hotel was in a great location and clean. The only complaint I have are the pillows they are horrible.

Friends_and_family Family

10/10

Exceptional

14 Jun 2026

Kristen

Our room was clean and the lobby was gorgeous

Friends_and_family Friends

10/10

Exceptional

14 Jun 2026

Kelly

Great staff and location and clean and comfy

Friends_and_family Family

10/10

Exceptional

12 Jun 2026

Holli

Great customer service

Friends

10/10

Exceptional

11 Jun 2026

Misty

The room was fine, all went well and we had a great time.

4/10

Poor

10 Jun 2026

Michael

When I checked in, the staff downgraded my room because they had oversold their offerings. At the time, the staff member offered to reduce my bill to compensate. When I reminded them that I had already paid through Hotels.com, they said they would have to ask their manager how to help me. But they never did. I checked back five separate times and was told every time that they would have to check with their manager. But they never did. Even though they had my credit card for incidentals, such as parking, they never made it right with me.
Also, the room and facilities were dungy and only warm water came out of the faucet. I won't stay there again.

Partner

4/10

Poor

10 Jun 2026

DEBRA

Room was never cleaned or stocked. Staff were not helpful.

Family

10/10

Exceptional

09 Jun 2026

Sami

Great location!!! Great rooms!

Friends

10/10

Exceptional

08 Jun 2026

Elisha

Everything was perfect

Partner

10/10

Exceptional

08 Jun 2026

Brandon

Hilton properties are consistently solid places to stay. This one didn’t disappoint.

Family_with_children

8/10

Excellent

08 Jun 2026

LaDea

The staff was amazing! However for the price I was surprised that I had lights out in a suite and I had a bucket catching water from the ceiling outside my room. The bed and couch were excellent. Breakfast was standard that a lot of hotels give away for $20.00 per person and parking was $45.00 per night for self parking. So they do have some updates

Partner

4/10

Poor

07 Jun 2026

susan

Well the elevator to parking garage out for a month at least they stayed , someone with Asthma that is very difficult . Kiosk for food at front not working . Only 1 key to room available . Same bottle cap on floor in hall there for 3 straight days . Breakfast milk was sour . When I questioned the bacon I was told it was fresh ! I know when bacon is bad . bartender was great on Saturday night . Check in and check out staff ? Great Restaurant staff not the best .

8/10

Excellent

06 Jun 2026

Carmisia

None

10/10

Exceptional

06 Jun 2026

Abby

Everything was clean and well kept. Only thing I didnt like was the parking situation

Friends

10/10

Exceptional

05 Jun 2026

Clara

The staff make it personal in the best ways. My son talked nonstop to the receptionist at check-in. When we checked out, she remembered his name. He was delighted! We will be back.

Friends_and_family Family

8/10

Excellent

04 Jun 2026

Gayle

Staff was very 👍 good

Partner

2/10

Poor

03 Jun 2026

Lori

Star at the front desk was amazing!!!! We were there for 12 nights and our room was cleaned once and we had to ask for it to be done. Shower was dirty, had to go to front desk for towels and toilet paper.

8/10

Excellent

03 Jun 2026

Daniel

Micah was awesome! He went above and beyond to ensure I had everything I needed. The only constructive feedback is some of the lights in the room didn’t work so it was quite dark in there.

10/10

Exceptional

03 Jun 2026

Luis

Great place to stay out would definitely book again

Partner

8/10

Excellent

02 Jun 2026

Jeremy

The room and service was great. However charging $45 a night for parking was a bit much. Especially when an adjacent lot was only $4!

Friends_and_family Family

10/10

Exceptional

01 Jun 2026

Ashle

Great location! Friendly staff

10/10

Exceptional

31 May 2026

Ashley

The property was extremely clean and well kept. Also, the staff was extremely helpful and courteous of us.

Friends_and_family Family

8/10

Excellent

31 May 2026

Delisha

It was clean and decent but when we got there I had to pay 51 dollars for parking and that was not mentioned to me the breakfast was not included that was not true and the elevator to the garage were broke but everyone was very kind and polite and the room was clean and nice

Partner

6/10

Pleasant

31 May 2026

Peggy

First room Smelled like dirty socks so thankfully they gave us a different room.

Furnisher I’m the lobby was stained.

Parking rate was charges higher than what was posted on the valet stand and higher than what the front desk said. They promised we would be credited it back and did do it.

Came in late and door said you have to use a key. They have luggage carts and junk in front of the key pad activator. So I wave at them showing my key to let me in and said no.
So I sit down and wait doe my husband to park the car so I can let him in. Meanwhile they let two others in and door dash.

Parking lot elevator was out of commission.
Not good when you come
To Nashville to be out late. Very unsafe. Some cars were on the top of the ramp reving their motors at midnight.

Partner

8/10

Excellent

29 May 2026

Dustin

Everything inside the hotel was great, room was clean.

Parking is expensive, as it is everywhere in Nashville. But $45 a day is a ton!

Partner

10/10

Exceptional

29 May 2026

Matthew

Room was excellent the overall hotel was outstanding downfall valet you need to pay for otherwise everything else is perfect. There’s a bar and restaurant in the hotel. You’re greeted with very nice staff and they are quick to check you in and accommodate you needs quickly. Highly recommend this hotel.

Partner

10/10

Exceptional

27 May 2026

Tina

I really enjoyed the property.

One of the pictures when booking showed people on a rooftop at a table. I was excited about that and was disappointed that there was no rooftop place.

Partner

4/10

Poor

25 May 2026

Luis

Self

10/10

Exceptional

25 May 2026

Cheryl

Rooms were clean. Staff helpful. Great location

10/10

Exceptional

24 May 2026

Jaylyn

Great experience!

6/10

Pleasant

24 May 2026

Monica

Staff was great. Hotel needed to be remade about 15 years ago. Parking deck is like a movie set for a disaster movie.

Family

10/10

Exceptional

24 May 2026

Jaleesa

Room was clean and roomy, staff were so friendly and helpful. The bar was very nice and well lit. Perfect spot for everything.

Friends_and_family Friends

10/10

Exceptional

23 May 2026

Shawn

All around great experience

Self

10/10

Exceptional

21 May 2026

Lisa

Front desk staff was awesome. The whole hotel was nice and had great easy spots to walk to for restaurants.

Friends_and_family Family

8/10

Excellent

18 May 2026

Daniel

Solid 1 mile walk to broadway, center of everything kinda, Chill spot.

Friends

6/10

Pleasant

17 May 2026

Angela

First, the staff was great. There was an issue of us being locked out of our room since we had 2 reservations and the girl checking us in didn’t do both. Four of u girls went for a girls trip, first night, one of us didn’t shower due to no towels being brought up. We grabbed them ourselves the next day. Saturday, none of us could shower since something happened with the pipes and they turned the water off without letting us know. It’s a good location but parking sucks with no garage elevator working. Would I stay here again? Probably not due to the issues being such major ones. We even got breakfast at the hotel since we couldn’t shower to go out hoping it would be fixed but nope.

Friends

4/10

Poor

17 May 2026

Autumn

Our room wasn’t ready until after 4:30. I told them we had a dinner reservation at 5, the staff did nothing to accommodate this. There were no sheets/blankets for pull out couch, had to get them at 1 am myself in the lobby. The woman at the desk when I went down was talking into her airpods and not acknowledging me. I asked for one more pillow as she gave me one, flat out told me there are no more pillows. Also the TV didn’t work in the room. Not a great stay.

Friends

10/10

Exceptional

17 May 2026

Peter

The staff were extremely friendly, no issues whatsoever.

Partner

10/10

Exceptional

16 May 2026

Skyler

Beautiful room and close commute to lower broadway

Partner

8/10

Excellent

14 May 2026

Christopher

Super close to music row, condition of the room not so great but it was clean and staff was nice.

Family_with_children

8/10

Excellent

13 May 2026

Breakfast was good ,fitness's room small

Family

6/10

Pleasant

10 May 2026

Gustave

Beat up room

Partner

8/10

Excellent

10 May 2026

Bev

There was no safe in the room. No access to be able to download streaming services on TV. Water pressure in shower was poor.

Friends_and_family Friends

8/10

Excellent

10 May 2026

Ron

Nice place. Desk staff is awesome. \"Restaurant \" food choice is horrible and service not good. Bartender is fun but language very inappropriate for a hotel setting.

Family_with_children

8/10

Excellent

08 May 2026

Chessany

Great stay minus the elevator in the parking garage not working.

8/10

Excellent

07 May 2026

stephanie

Staff was friendly, carpet looks old in hotel, outlets in room were loose to plug in phone chargers

Family_with_children

8/10

Excellent

06 May 2026

Melba

The elevator for the garage was broken the entire time of my stay--5 days. The iron in my room leaked. As for the conference floor, the women's bathroom lacked soap at some sinks as well as water. Hardly the Hilton experience. Staff were amiable.

Self

6/10

Pleasant

06 May 2026

David

We arrived in Nashville 4 hours before check in, but decided to pop by by to see how the room was looking. It wasn’t ready, but that wasn’t a big deal. Asked for some info for a fam of 4 four with 2 young kids to kill some time for a few hours. We were told not much other than a children’s museum nearby. So, we went downtown for a bit and came back at 3:30. The elevator was broken for self-parking - I realized this was on a tiny sign, but I wish this was on a bigger sign or was told by the staff, but not too big of a deal. It’s now, 4:15 and still did not have a room. There a whole lobby of people waiting now. I could tell the front desk felt bad about the rooms not being ready, but it’s hard when I have 2 little ones and we’d already been driving from Cleveland to stop here. Finally got the room key and up into the room at about 4:30. The comforter and sheets were extremely wrinkled, there were no sheets on the pullout bed, and the room just had a bit of a funky smell. I could not tell if that was from the prior guest or just the shower being run the whole time while it was being cleaned, but I had absolutely no energy/did not have the will to ask for a different room at that point.

Family_with_children

6/10

Pleasant

02 May 2026

kaylee

Amanda at the bar was great but our room had a dog pee smell to it

Friends

6/10

Pleasant

01 May 2026

Juliana

Be prepared to pay $50 nightly for parking...oh and to carry your luggage thru the stairs as the parking elevator was out of service. Outrageous!!

Self

10/10

Exceptional

30 Apr 2026

Madeline

Clean room, kind staff!

Self

6/10

Pleasant

28 Apr 2026

Gustave

Elevator broken in parking garage. Refrigerator door cabinet door looks like a dog chewed on it for a day. Rust on mental in bathroom

Partner

6/10

Pleasant

28 Apr 2026

Sarah

The hotel's computer system went down the evening of my stay

10/10

Exceptional

27 Apr 2026

Iesha

Self

10/10

Exceptional

26 Apr 2026

Susan

Breakfast was great, so was dinner. Restaurants near by for lunch were great.

Friends_and_family Family

4/10

Poor

26 Apr 2026

Douglas

Elevator was broken. Parking was $50 and had to climb up 5 floors. Carpet was stained and property had a overall need-of-repair feel.

Family

8/10

Excellent

24 Apr 2026

Peggy

Breakfast could have been a lot better... watery eggs, greasy burnt tasting bacon, which you have to pay extra for. Stick with the free continental breakfast.

Partner