Hilton Garden Inn Nashville Vanderbilt

United States , Nashville - TN
NASHVILLE, 1715 Broadway
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100 reviews shown

4/10

Poor

11 Mar 2026

gina-marie

This hotel was dingy and our room was honestly filthy. The sink faucet was broken(very hard to pull upward to put the water on) and when I asked what could be done I was told that I had to stay in the same room. The carpet floor was sticky by the counter area in the room. There was bodily substances on the mattress. The a/c unit had white substance all of it. The room wouldn’t cool down below 70. In 84 100% humidity Nashville weather it was miserable to sleep. I would NEVER recommend this hotel to anyone. Also, the location was pretty far from downtown and required uber rides. It was within walking distance of Music Row, but there were only a few restaurants near that area.

Partner

2/10

Poor

11 Mar 2026

Robert

never got the room I paid for .
The room they gave me was run down and the hot water never worked

Friends_and_family Friends

10/10

Exceptional

10 Mar 2026

Lisa

Enjoyed our stay

10/10

Exceptional

09 Mar 2026

Odson Junior

Great

2/10

Poor

09 Mar 2026

Thomas

No! First thing, the waiter stated was we have no wings and we have no tea!

6/10

Pleasant

08 Mar 2026

Anne

This hotel was pretty beat. It's really ready for a renovation. Staff was very nice and helpful.

Friends_and_family Family

10/10

Exceptional

07 Mar 2026

jonnie

The staff were really nice i loved the area of the place

Partner

10/10

Exceptional

07 Mar 2026

Darlene

Excellent location. Awesome staff. Nice hotel

Friends

2/10

Poor

05 Mar 2026

Zach

The rooms were outdated and it was extremely noisy the whole night. The air conditioner didn’t work and we were offered no assistance with this. Very uncomfortable stay the two nights we were there.

6/10

Pleasant

04 Mar 2026

Mitch

Room was not cleaned for 2 days, they tried to charge for breakfast after giving vouchers, the staff was not that friendly and the garage parking was almost 50.00 a night and the elevator was broken. Place needs a good cleaning too. Won’t be staying there again.

Partner

2/10

Poor

02 Mar 2026

Emasia

Had to switch rooms 3 times due to cleanliness. The second room had sex items in it, probably from Valentine's Day. I'm never one to complain about fraudulent acts but this hotel looks nothing like the photos either. Extremely disappointed in my stay here.

Friends

2/10

Poor

02 Mar 2026

Angela

The reason for my bad review is because we used the valet service and they lost my key ring which included my car fob and my house key. I was not charged the for the valet parking for the three days we stayed at the hotel but the valet manager wanted me to pay to replace my key fob and to put replace the locks on my home. I did not think this was fair so they then agreed to file a claim. Nothing has been resolved as of the time of this review.

Family_with_children

4/10

Poor

01 Mar 2026

Drew

Room was clean but toilet ran constant, texture falling from ceiling in main room, shower head sprayed every direction other than where you were standing. Parking was $45 and in a small parking garage. Location was great and staff were friendly. For price expected a nicer maintained property.

8/10

Excellent

01 Mar 2026

Daniel

Exoensive to park. Staff was nice. Room was clean.

Partner

6/10

Pleasant

01 Mar 2026

Peter

Had a weird smell

Friends_and_family Friends

6/10

Pleasant

28 Feb 2026

Hildelisa

Here for your review:

Our stay was honestly very disappointing.
We arrived early because of a morning flight and understood that we might have to wait. However, the front desk told us housekeeping would be there around 8–9 a.m. and they could get a room ready for us. They also said we were first to arrive and would call us when it was ready.
We waited about six hours and never received a call. We were so exhausted that we ended up paying for a room at another hotel just to get some sleep. Around 2 p.m., we finally called them ourselves and were told our room was ready — even though they had said they would contact us. That lack of communication cost us extra money and was extremely frustrating.
Things didn’t improve during our stay. The front desk staff were rude and made us feel like we were bothering them. Even though we requested no housekeeping, they kept knocking to clean the room and woke us up. Then on checkout day, someone knocked at 9 a.m. asking if we had already left, which woke us up again.
Overall, it felt disorganized and unprofessional. We expected much better.

Friends

2/10

Poor

28 Feb 2026

Dean

The pool was NOT heated it was cold as the outside and there was a signs of a hot tub that was filled in. SO NO HOT TUB. There was no hair dryer in our room. We had to call front desk 3 times, after an hour of wait they finally delivered it. The electrical outlet next to the bed there was a short which
could have started a fire. Thankfully we brought a drop cord for our CPAP. We did tell MGT about that issue. Our room was extremely outdated. The Valet parking is too expensive. Charging 104 for 2 days is rediculous. I wouldnot recommend this motel. When coming back to Nashville we will stay somewhere else.

Partner

10/10

Exceptional

28 Feb 2026

Amanda

Clean an comfortable

8/10

Excellent

26 Feb 2026

lolita

Good

10/10

Exceptional

23 Feb 2026

Kelli

The valet, Kendrick, was so great!

4/10

Poor

23 Feb 2026

Newton

The room needed attention. Bathroom light would come on when it wanted to. Faucet was wiggly.
Sheets did not fit the bed. The total room needed attention! Carpet, seams. wallpaper.

Partner

6/10

Pleasant

23 Feb 2026

Natasha

Was not informed of having to pay for parking before our trip. Which wasn’t cheap per day.
The cooked to order breakfast servers were not clear on using the breakfast voucher.

Partner

10/10

Exceptional

22 Feb 2026

Paul Leonard

staff great room nice

4/10

Poor

22 Feb 2026

Jamie

Computer problems when we checked in, which wasn't terrible. I provided my name and the front desk checked my off a printed list and gave me a room key. I reserved 2 queen beds, but got a room with 1 king. Fine. Settled in for the night and went to sleep. 2 hours later I was suddenly awoken by someone entering the room. The front desk had given a key to the room to another guest. I deadbolted the door and went back to sleep. Then about 20 minutes later, the front desk called the room to have me verify who I was. In the morning, there was no regular coffee, so I went to the lobby at 0530 to get some to be told coffee wasnt available until 0700. The front desk clerk did give me 2 pods of regular coffee for my room. When I went back to my room, the key card wouldn't work, so I had to go back down to the lobby to have it re-keyed. Overall, it wasn't a great experience.

8/10

Excellent

21 Feb 2026

Malinda

This is my go-to spot in Nashvegas. Clean room, central location, in-house pub, valet services, indoor pool - what more do you need? Thanks for another great visit to your city!

10/10

Exceptional

21 Feb 2026

Romain

We had a great time! I think the rooms could use a refresh at some point but nothing to decrease our overall experience. Super friendly staff all around. Great pool that is big enough to have fun in. Appreciate the evening live music downstairs if you don’t want to head back out. Free breakfast would be great but can’t have it all! We didn’t have a car but parking seemed pricey to me so look at your options first.

Family_with_children

8/10

Excellent

21 Feb 2026

Joseph Daniel

Would recommend to others

Partner

10/10

Exceptional

20 Feb 2026

Harry

Room was very nice

10/10

Exceptional

18 Feb 2026

Jason

I experienced great first-person service at my recent stay at the Hilton Garden Inn Nashville. I checked in on Saturday, Feb 7, but the internet at the front desk was down. Instead of making me wait hours for the internet to be restored, a woman at the front desk walked me to their sister property behind the hotel, where I checked in. She then walked me to my room to make sure my key card worked. It could have been a miserable experience having no internet but the staff made sure I was able to check into my room.

The breakfast each morning was terrific as well.

8/10

Excellent

17 Feb 2026

Irene

Everything was clean

Partner

10/10

Exceptional

17 Feb 2026

Carmina

The hotel and room were very clean. The surrounding area was also very nice and easy to get to various attractions.

6/10

Pleasant

16 Feb 2026

Leesandra

Room was outdated.Elevator from parking garage to hotel was not working. A blow dryer and extra toilet paper would be great to have. The staff on there cell phones during check in was frustrating.

Partner

10/10

Exceptional

15 Feb 2026

Debra

Great convenient clean place to stay. A little bit of a walk to the bars but did it may times. Short Uber Ride home late at night. Ok breakfast, had better.

Leisure Friends

10/10

Exceptional

15 Feb 2026

Elizabeth

All clean, was very good

Leisure Family

10/10

Exceptional

14 Feb 2026

Guy

Room was excellent food was good staff was friendly and despite the bed's being comfortable I was too excited about the event to sleep that's not on them though its just how I am I will definetely be booking them again for the next convention!

Friends_and_family Family

2/10

Poor

10 Feb 2026

Chad

This hotel charged you for everything except breathing. First it was $97 to park for two days at the hotel we were paying to stay at. I have never ever had to pay to stay at a motel. The little quick food amenities was poorly stocked. There no free continental breakfast like was listed when we rented the room. They charged you $19.00 for a terrible buffet with limited poorly made food options. The we're next to no dinner options and the ones they had were not very good. The only thing enjoyable about our stay was the French fries. Worst hilton and worst stay I've every had in any hotel and I've stayed in some very very cheap motels in my travels. If i could rate this hotel a zero I would!

Leisure Partner

10/10

Exceptional

10 Feb 2026

Eliel

The Best! The room was so incredible! The food is great! The pool was so warm, I’ve always loved to swim in the local hot springs! Excellent Hotel! Thank you so much for letting me stay at this Hotel!

Business_and_leisure Self

10/10

Exceptional

07 Feb 2026

Elaine

Friendly staff and very clean rooms.

Leisure Partner

6/10

Pleasant

06 Feb 2026

Jennifer

The room was very nice, comfy and spacious !
The check in guy Michael was super friendly and welcoming ! The parking garage which doesn’t belong to Hilton had an elevator that didn’t work and the pool wasn’t working either . Still would stay at Hilton chains .

6/10

Pleasant

05 Feb 2026

Sandra I

Elevators. Better direction about the parking.

Leisure

10/10

Exceptional

04 Feb 2026

Tiffany

Very clean hotel, staff were fantastic!! They decorated the room for me for my partner’s 30th birthday, we also arrived during the storm where houses were without power, I emailed them the day before (as this happened whilst heading there ) they were very quick to respond! Very helpful

Partner

10/10

Exceptional

02 Feb 2026

Antonio

Good staff and clean room

10/10

Exceptional

02 Feb 2026

Dontay

Its was clean and the staff was nice

Leisure Self

10/10

Exceptional

02 Feb 2026

Harry

Staff remembered us from our last visit

Leisure Partner

8/10

Excellent

01 Feb 2026

Debra

Only issue was never clear where outside pet area was, even after asking at front desk. Kept trying to locate it but cold, icy weather created problems walking anywhere.

10/10

Exceptional

01 Feb 2026

Matt

Great hotel to stay at!!! Clean room, comfy bed and pillows, and staff was great. The bartender is amazing she’s entertaining and funny. We will be booking here again.

Leisure Partner

8/10

Excellent

01 Feb 2026

Rebecca

Safe area and walkable to broadway.

Business Self

8/10

Excellent

30 Jan 2026

Jerry

Good staff very helpful. Clean. Great Calet

Business_and_leisure Pet

10/10

Exceptional

28 Jan 2026

Courtney

Clean room, helpful staff, good location

10/10

Exceptional

25 Jan 2026

Erik

Great location. Clean rooms. Can’t ask for much more!

Partner

10/10

Exceptional

22 Jan 2026

Laycie

Clean Rioms. Amazingly Friendly Staff!

Leisure Family

8/10

Excellent

20 Jan 2026

Jason

Staff was helpful and great. Property was good.

Leisure Family

6/10

Pleasant

19 Jan 2026

Monica

I was told the breakfast wasn’t included I would have to pay for it and online it says it included

10/10

Exceptional

18 Jan 2026

Victoria

Staff was very kind and we loved the convenience store at the front!

Leisure Partner

10/10

Exceptional

18 Jan 2026

Mitzi

Been here several times. Nothing fancy, but great locations and very walkable to all things Midtown.

Friends_and_family Friends

2/10

Poor

17 Jan 2026

Craig

$50 a night parking is ridiculous. Room was very noisy 305.
Cleaning carpets outside our room was noisy and the fumes were terrible. We actually left a day early even though we had paid for the room with no refund. I would love a refund.

Business Partner

10/10

Exceptional

16 Jan 2026

samantha

nice hotel not too far from midtown

Leisure Partner

10/10

Exceptional

15 Jan 2026

Diana

Clean room and friendly people - live music in the bar!

Leisure Self

10/10

Exceptional

13 Jan 2026

ANGIE

Everything was great. Clean room. Good food at restaurant and excellent service from Michael at check in

Business Family

8/10

Excellent

12 Jan 2026

Lori

Clean room , comfortable bed

Business

8/10

Excellent

11 Jan 2026

BRUCE

The heat in my room wasn't working properly and the toilet kept getting stuck and ran a lot until I went in and jiggled the handle. I absolutely hate the parking charges and those who propose that crap.

Business Self

8/10

Excellent

11 Jan 2026

Lyndsey

We didn’t eat breakfast or use the business center. We do use their recommendations for breakfast outside of the hotel.

Friends_and_family Family

6/10

Pleasant

06 Jan 2026

Brenna

The front desk staff was excellent. Unfortunately, housekeeping locked our bathroom door and we had to call maintenance. Walls are SUPER THIN. You can hear every conversation in the hall and every door close. I understand it’s Nashville and on Broadway and people are coming in late. But, if you want peace and quiet, this isn’t the place. Probably would not stay at this exact location again. But would stay at Hilton.

Leisure Family

6/10

Pleasant

05 Jan 2026

Adehima A

The room was clean and organized.
Missing storage to take out the clothing.
The linen of the beds were wrinkled!

The parking elevators were out of order!

Leisure Family

10/10

Exceptional

04 Jan 2026

Johnny

Staff was great rooms were great.

10/10

Exceptional

04 Jan 2026

Johnny

5 stars staff was great rooms were great.

Leisure Family

10/10

Exceptional

04 Jan 2026

Claudia

A great stay at the Hilton Garden Inn Nashville. The hotel is beautiful, and we absolutely liked our room—very comfortable and quite spacious. A perfect place to relax and enjoy the city.

Leisure Friends

8/10

Excellent

03 Jan 2026

Jennifer

Staff was very friendly. Breakfast buffet was very good. Location was good. Bed was a tad uncomfortable, but good overall.

Leisure Friends

10/10

Exceptional

02 Jan 2026

Harmony

Amazing! Will stay again!

Leisure Friends

6/10

Pleasant

01 Jan 2026

Roger

discount on parking free breakfast

Partner

4/10

Poor

31 Dec 2025

Michael

The room was good but parking was expensive breakfast was expensive and it was only for scrambled eggs bacon sausage or potatoes if I ordered a waffle that was extra and the juice bar was bad

Leisure Family

8/10

Excellent

30 Dec 2025

Christa

Room was clean, but very humid. Had to cut air way down to stop that BUT at least the air did work quickly! Would stay again but really wish they would have let us know parking was $45 to self park or $50 for valet ahead of time!

10/10

Exceptional

30 Dec 2025

samuel

Everything was good

Leisure Family

2/10

Poor

29 Dec 2025

STEPHANY

From the moment we arrived, our stay was disappointing. The parking garage elevator was broken, forcing us to carry five pieces of luggage down four flights of stairs, which was extremely difficult after traveling.
Once in our room, it was obvious it hadn’t been well maintained. The tap was very hard to open which we reported. The blinds were broken, the door was badly scratched, and the next morning while brushing our teeth, gray water began coming from the tap. This was alarming. When we contacted the front desk, staff appeared surprised and unsure of the cause, showing little concern or urgency, which made us uncomfortable.
When we asked about breakfast and pool hours, the front desk could not provide clear answers. Breakfast itself was frustrating—half of our order was forgotten, and by the time I reminded staff, I had already finished eating. The missing food arrived too late and went to waste.
The biggest disappointment was the pool. One of the main reasons we booked this hotel was for the indoor heated pool. Instead, the pool was freezing cold, with a hose running cold water into it. When we asked about it, staff seemed unaware and surprised.
Overall, what should have been a relaxing stay turned into a series of frustrations. We left feeling stressed and disappointed rather than rested.

Leisure Family_with_children

8/10

Excellent

28 Dec 2025

Mason

Good rooms

Leisure Friends

10/10

Exceptional

26 Dec 2025

Dominique

Live music!

Leisure

8/10

Excellent

26 Dec 2025

Amy

The fornt desk staff was 5 stars morning, noon ,and night!

Leisure Family_with_children

8/10

Excellent

25 Dec 2025

Thomas

On a 2 night stay, the second morning there was no fresh coffee in the room. How bad is that?

Self

2/10

Poor

23 Dec 2025

Daniel

The room felt neglected, lack of towels, elevator broken was a big inconvencience, very disappointing.

Leisure Partner

8/10

Excellent

23 Dec 2025

Christopher

Menu sucked but everything else was good

10/10

Exceptional

22 Dec 2025

Bill

Yes

Leisure Self

8/10

Excellent

21 Dec 2025

Jacek

Everything was nice and clean except the pool. The bottom of the pool needs cleaning. It's simply disgusting.

Leisure Family

10/10

Exceptional

21 Dec 2025

Mark

Rooms were very nice

Friends_and_family Family

10/10

Exceptional

19 Dec 2025

Matthew

Great room, great food!

10/10

Exceptional

19 Dec 2025

Ofelia

Everything was great. Kayla was just so nice and courteous! Loved chatting with her and definitely enjoy her food recommendations.

Leisure Partner

10/10

Exceptional

18 Dec 2025

Brandon

Vanessa and Amanda at the restaurant bar were great! Helpful at front desk too!

10/10

Exceptional

17 Dec 2025

Kendra A

Very clean- staff was wonderful.

Leisure Family

4/10

Poor

15 Dec 2025

Katie Mae

Being close to the elevator was pretty disruptive. It vibrated and squealed.
Next time, I’ll need to select a room further away.
The rooms were clean, the staff were friendly and the public spaces were well kept.

Leisure Partner

10/10

Exceptional

15 Dec 2025

Doris

Friendly service. Excellent room

10/10

Exceptional

15 Dec 2025

Rachel

Bed was comfortable.. made me sleep in
& Its clean

Leisure Self

8/10

Excellent

14 Dec 2025

Taneisha

Staff was nice.

Leisure Friends

8/10

Excellent

14 Dec 2025

Richard

The old AC unit was on and so loud it woke us up every 20 minutes the first night. We shut it off for the rest of our stay and we were comfortable and it was quite. Wish we figured that out sooner

Leisure Partner

10/10

Exceptional

14 Dec 2025

Shaquana

I had a great stay! I like the small convenient store items in the lobby to get a couple snacks and the self checkout. The cafe was pretty good too! I would highly recommend a stay here!

Leisure Partner

10/10

Exceptional

13 Dec 2025

Steven

Staff was great and I will say the wings from the hotel restaurant were a BIG hit!

Leisure Family

10/10

Exceptional

12 Dec 2025

Jeff

None