Name: Hampton Inn Nashville-Vanderbilt
Address: 1919 West End Avenue, Nashville, 37203, US

10/10

Exceptional

28 Jul 2026

TERRI

The hotel in its self was great. The bars and restaurants in the area were fantastic. A little further away from music row but still a great location. Our room was very clean, it just had a musty smell to it that we didn’t notice when we got to our room. It was later in the evening that we noticed. All in all it was a wonderful stay.

8/10

Excellent

27 Jul 2026

Haronda

The staff was amazing & breakfast was great! The room had a few concerns. When we arrived & began disinfectanting the room, we found a sandwich from a restaurant in the fridge that appeared to be a little old. I took it to the front desk & the employee was very apologetic. The tub has dark spots in the bottom that looked like mold...still unsure. After stepping out of the shower, I saw writing on the mirror which shook me, as it reminded me of some sort of scary movie. Then I realized that it hadn't been cleaned, which made me question the cleanliness of the rest of the room. The parking cost was an additional mind blower @ 35 +tax per night...but overall, the experience was pleasant.

4/10

Poor

27 Jul 2026

Gary

A very tired place. It looks as though it is in need of a complete revamp.

The front desk staff are doing their best but they are let down by the poor state of the property

$35 per day to park, over 30 minutes walk from Downtown is extortionate.

10/10

Exceptional

27 Jul 2026

Kathleen

This hotel needs a parking garage.....free parking. Our 2 night stay cost $85 for parking. $70 for parking and another $15 for fees and taxes. Crazy! This is outrageous. The hotel and breakfast bar were great.

6/10

Pleasant

26 Jul 2026

Jamie

All the staff were very helpful. The room was very noisy. You could hear everything in the hallway and adjacent rooms. The property seems to be in need of an update. Everything seemed rundown and used.

10/10

Exceptional

26 Jul 2026

Vincent

The typical, outstanding Hilton Hampton Inn property was my experience at this convenient Nashville hotel. It was reasonably priced and an attractive hotel.

6/10

Pleasant

26 Jul 2026

Alice

The room was nice but overall this hotel is a bit run down. The staff was awesome.

4/10

Poor

25 Jul 2026

Wanette

The first day they had 1 elevator so it was a wait for the elevator the next day there where ANTS IN MY Bed NO FOOD NO WHERE it’s ok but won’t be my choice

10/10

Exceptional

24 Jul 2026

Polyana

Great check-in, good basic hotel

4/10

Poor

24 Jul 2026

Jessie

I’ve never written a hotel room review before, but this one deserved it due to the fact I’m riding home feeling delirious from lack of sleep. Heads up, walls are paper thin, we could hear everything even over the fan we brought. I was up all night due to slamming doors and people talking in the halls all hours of the night. I definitely wouldn’t say clean either, wouldn’t stay here again!

4/10

Poor

20 Jul 2026

BRANDON

When we arrived only one elevator was working,checked in had issues with our key had to move in a different room,got in that room the fridge wasn't working and wasn't sure if the elevator would be working so was asked to be moved to the first floor and also be prepared to pre pay for parking

Partner

8/10

Excellent

18 Jul 2026

John

Pool was not filled with water

8/10

Excellent

16 Jul 2026

Robert

Budget friendly hotel on the West End, but don't expect 5-star amenities. While clean, the hotel is in desperate need of an update/renovation. Floor covering, drapes, etc. all need to be replaced. It is a quick walk to Vanderbilt and some decent restaurants.

Business

8/10

Excellent

13 Jul 2026

Annette

It was convenient to get to downtown Nashville and to Duke university

6/10

Pleasant

12 Jul 2026

Grigory

All is oaky and a good avlue for the money. But the bathroom was not clean and the shower gel/shampoo etc. bottles were empty :/

Partner

6/10

Pleasant

12 Jul 2026

Dania

The only reason why I’m giving it three stars was because the staff was friendly, first and foremost the ac in the room was broken so we couldn’t turn it down so it was hot , the elevators were rickety, the ice machine was broken and they charged for parking, and the room smelled like mildew and the tv wasn’t able to connect to Netflix

Friends_and_family Family

4/10

Poor

11 Jul 2026

Nicholas

It’s just a cheap place. Nice staff, but it just smells old and musty and it’s well worn.

10/10

Exceptional

11 Jul 2026

Ergin

Really enjoyed our stay! The room was clean, the bed was comfortable, and the staff was always kind and helpful. The hotel was in a convenient location for exploring Nashville, and everything felt easy and hassle-free. Great value for the money—I would happily stay here again.

Friends

10/10

Exceptional

11 Jul 2026

Traci

-Close to the hospital I had to go to.
-They didn't charge for parking because I was having surgery
-When our first room did not have working ac, they gave us another one.

10/10

Exceptional

11 Jul 2026

Michael

Comfortable beds great buffet breakfast good stay overall stay 2 days in Nashville which is awesome

Partner

10/10

Exceptional

10 Jul 2026

ANDREW

I was very surprised with how clean this place was and the free breakfast every morning. It was a real surprise. I will absolutely be going back. Probably the nicest place you can stay on Broadway for the price. Will absolutely be going back

Partner

6/10

Pleasant

10 Jul 2026

camila

The bathroom doesn't have an exhaust fan, which causes unpleasant odors to linger in the room.

Partner

6/10

Pleasant

10 Jul 2026

Marianne

Housekeeping did a great job. Free breakfast was good. Front desk staff lacking in hospitality skills not friendly. Maintenance around the facility needs to be improved

Self

8/10

Excellent

09 Jul 2026

Brian

We all loved the breakfast and the options

Family_with_children

6/10

Pleasant

09 Jul 2026

Jennifer

Location to downtown is very close. You’ll definitely want to take a five dollar Uber to most places. Parking is very expensive in all of Nashville. And this location is no exception. Apparently the same company owns Parking throughout the city and it seems to be a monopoly and they are ripping off tourists. But for thr uncovered sketchy side of the road Parking for $35 a night, I feel like the price of the hotel should be adjusted.

You can tell Hilton parent company really doesn’t care about maintaining their properties. This place was probably nice in the 90s. A lot of broken tile, worn carpet, old decor. Under the sink in my bathroom was a moldy nightmare from leaking pipe. To me the hotel lobby smelled like smoke. We had accidentally gone to another nearby Hampton Inn first and it seemed a little bit nicer.

Breakfast was as you would expect waffles and normal hotel eggs, etc.

Despite subpar condition, the staff were very nice. The battery to our door died and they sent someone up right away to fix that so we could use our key card access.

Friends

8/10

Excellent

08 Jul 2026

Paul

Great staff, really helpful, good location. Swimming pool needs cleaning was the only issue

Partner

10/10

Exceptional

06 Jul 2026

Gary

There’s two Hampton close and the taxi dropped me off at the wrong one . Other than that it was perfect for CMA fest

Partner

10/10

Exceptional

03 Jul 2026

Megan

It was super easy and the sweet old man behind the desk made the entire vacation for me. It was such a wonderful experience I’m looking into working for your company.

2/10

Poor

01 Jul 2026

KERRY

Would never stay here again. Staff was very nice, but this is an old, old facility that needs a major overhaul. Originally had gone into more details, but Hotels.com rejected my review.

Friends_and_family Family

6/10

Pleasant

01 Jul 2026

Jennifer

The breakfast area on the first day was extremely clean and well stocked. On the second day the tables and area were not as clean. The interior needs to be updated due to age and stains. The desk attendant was very friendly.

Family_with_children

10/10

Exceptional

30 Jun 2026

Tammie

The room was very clean. It was Ada room The tile for floor was very slippery and dangerous. There was also very large gap underneath the doors of the connecting room and the door out into the hallway

Friends

10/10

Exceptional

28 Jun 2026

TAMI

Excellent staff. Harold was amazing. He was so helpful. He was a staple of the front desk. Then Shayna was so helpful with out check out and assistance with navigating our changing flights and giving us tips. Harold’s recommendations were spot on as well. Please give them a huge thank you from us.

Friends_and_family Family

6/10

Pleasant

28 Jun 2026

Linda

We stay at Hampton’s frequently, and this hotel was “run down, and out-dated” from what we’ve experienced before. The staff was friendly and responsive. Our air conditioner was rattling loudly, we reported it, and it was addressed. The shampoo dispenser was empty when we went to shower. The breakfast was very good.

Partner

8/10

Excellent

27 Jun 2026

Shelley

Overall the place was in nice location. Perfect for a 1night stay. The staff upon arrival was wonderful. Easy access to our room. Comfortable beds and very quiet. However, our bathroom was not fully cleaned. There was some substance on the wall in the bathroom. Not sure if it was cleaner or lotion but didn't want to touch. Also, 1 of the beds did not have a top (flat) sheet. We discovered this when going to bed. It was too late to request a sheet. The checkout & parking was easy. I would stay here again.

Friends_and_family Family

8/10

Excellent

27 Jun 2026

Lindsay

The property needs updating but is a great location. The fitness center is small, and the pool was closed for maintenance. The breakfast was delicious, and the service staff was excellent. The stay was fine, and I was welcomed as a Hilton honors member.

Business

10/10

Exceptional

27 Jun 2026

Crissy

Great staff but paper thin walls

Friends

6/10

Pleasant

25 Jun 2026

Carla

The staff was not the friendliest and had to wait several minutes when checking in for someone to even come to the front desk. The hotel desperately needs to be renovated. The breakfast was good and plenty of room for seating.

Family

10/10

Exceptional

23 Jun 2026

Jasmin

The staff member at check in was extremely kind and knowledgeable!! The only thing is the tub seemed to be stained with black dye which was a little gross feeling but overall clean

Friends

6/10

Pleasant

23 Jun 2026

Gary

Y

6/10

Pleasant

22 Jun 2026

Lisa

Parking is $38+ per night to stay at the hotel, not included in cost of room. Breakfast was ok. Lots of maintenance issues visible. Rooms are clean but in disrepair. Peeling paint, ants in room, bathtub dirty, cracked bathroom tile and damage to wall paper. Staff was friendly. Air conditioning in room was not keeping up and very humid all night.

Friends

2/10

Poor

22 Jun 2026

Stacy

This was the worst hotel experience I have had in over 20 years. We arrived into our room that I assumed was recently mopped and just had water on the floor so I went to clean it up with tissue and it was, in fact, urine. There was hair and dirt all over the back of the toilet and in the bathtub. There was a ball of hair on the carpet on the floor. Absolute filth behind the TV and the inside of the refrigerator was covered in dirty old food/dried rice and condiments, etc. This hotel needs to refund us. We arrived back to our room after they promised to clean everything and walked out of the elevator to the entire floor smelling like marijuana which seeped into our room all night long. The breakfast attendant was great, other than that… I would give zero stars.

Family_with_children

10/10

Exceptional

22 Jun 2026

Marlene

We had room 320 and i used this just as a place for two mid twenty’s girls to get ready for partying on broadway and to sleep at the end of the night. Here are the pros and cons: PROS 1. Comes with makeup wipes (good ones too), shampoo, conditioner, body wash, plenty of towels 2. SUPER comfy beds and very clean at that 3. Room was clean in general with a large full body mirror 4. BREAKFAST WAS AMAZING AT THE HOTEL 5. Harold at the front desk was very kind and wished a safe night of partying every night CONS 1. Toilet made a squeezing sound when flushed 2. Bathroom had no ventilation so the room was humid after day 2 due to the showers and it was obvious the room had humidity issues due to the bathroom wallpaper coming off 3. The shower curtain didn’t close properly 4. Parking for 3 nights was $150 because it’s not included. Overall we loved the room and everything I stated were so minor that we didn’t care. We will be coming back here on our next trip to Nashville.

Friends

8/10

Excellent

16 Jun 2026

Annette

Staff very helpful.

Family

8/10

Excellent

16 Jun 2026

Joshua

Parking is way too expensive as a paying guest to the hotel. I spent almost $150 in parking for 4 evenings. If you are a paying customer to the hotel parking should be free. It’s ridiculous.

Self

8/10

Excellent

15 Jun 2026

Rachel

The staff were excellent, kind and helpful. The only complaint is we didn’t have any hand soap, shampoo and conditioner. We had our room cleaned and I mentioned it but it never got filled!

Family_with_children

8/10

Excellent

15 Jun 2026

Bruce

Would have been better with a microwave. Parking was over 40 dollars a day with tax.

Partner

10/10

Exceptional

09 Jun 2026

Amanda

A last minute, quick trip that was very pleasant! The free breakfast was so good, the location is excellent, parking lot was plenty of space. The staff was SO kind and welcoming. We will definitely stay there again in the future.

Friends_and_family Family

6/10

Pleasant

08 Jun 2026

J

This property is not terrible but it’s due for repairs and updates.

Family

10/10

Exceptional

08 Jun 2026

Brandi

Nice hotel. Great location to be close to downtown but not in all of the craziness. Great staff. Would stay here again.

Friends_and_family Friends

10/10

Exceptional

08 Jun 2026

Linda

The breakfast chef was excellent! The staff very caring and assisting.

Friends

10/10

Exceptional

07 Jun 2026

Tracy

We had an amazing stay! The staff was wonderful!

Friends_and_family Friends

10/10

Exceptional

06 Jun 2026

Brandon

Great location

6/10

Pleasant

05 Jun 2026

Aradhana

The staff were helpful. Breakfast was good.

Family

2/10

Poor

04 Jun 2026

Jacinta

I was very disappointed in our stay.
Not once did our room get freshen up. We were there for 4 days not once did our garbage get taken out, our bathroom towels did not get changed or did we get coffee in our room.

Family

10/10

Exceptional

03 Jun 2026

Barbara

xxx

8/10

Excellent

03 Jun 2026

CHERIE

Affordable and close to downtown - for a short drive.

Family_with_children

10/10

Exceptional

02 Jun 2026

Christie

Great Staff, super helpful and friendly. Breakfast was easygoing and changed it up slightly daily.

Friends_and_family Family

10/10

Exceptional

01 Jun 2026

Connie

Staff was extra nice

Family

8/10

Excellent

01 Jun 2026

Michael

Breakfast was exellent Parking fee is a joke

Partner

6/10

Pleasant

31 May 2026

Wynelle

There was a square cut out of the wallpaper just over the toilet and it seemed odd that would not be repaired. My mind went to cameras in the wall so I placed a kleenex over the hole and felt very uncomfortable and non trusting from that point on.

The parking was $87.50 to park in their lot for 2 nights. Ridiculous. I used my credit card and this was the only purchase I had in Nashville on my card and after using it to pay for the parking, my card was hacked and I had to call to have my card stopped. Great for vacation, right?

Wow experience and not a good wow!!!

Family

8/10

Excellent

31 May 2026

Corey

The bottom of the bathtub was gritty and worn and needs replaced. Would not recommend little kids who need baths stay here.

Self

6/10

Pleasant

31 May 2026

Rebecca

The hotel is old and not very clean. They need to redecorate. Stains in the bathroom, on the walls and carpet old. The staff when checking in were not helpful or friendly. No urgency just taking their time doing other stuff rather than checking in guests. Elevators dirty. Combination of poor to ok ratings due to poor check in and overall condition. Hotel over priced for the condition.

Friends_and_family Family

4/10

Poor

29 May 2026

Travis

Whole place needs to be remodeled

Partner

8/10

Excellent

29 May 2026

Amy

Rooms were a bit dated. Several bathroom fixtures were coming off the wall. Neds were comfortable and room clean

Partner

6/10

Pleasant

27 May 2026

Juan

The hotel was decent. Staff were friendly. Great location for walking and driving to different parts of Nashville.

Friends_and_family Friends

10/10

Exceptional

27 May 2026

Michelle

Musty smell in the room. Front desk staff acting like you were a bother when trying to check in and when asking questions.

Partner

6/10

Pleasant

25 May 2026

Justin

Chose to pay at property instead of up front online. Check in time of 3pm and the property charged as a cancellation fee of the first nights stay after just an hour and a half past 3pm which seemed odd to me. Upon arriving, the staff was very polite though and assured me I could still continue with my full reservation and I did. Very nice breakfasts: small self serve buffet with hot food items varying daily, waffle making station and various juices/coffee to choose from. It should be noted that you do have to pay to park in the parking lot even if you’re a guest of the hotel, a 2 night stay was a little over $84 after taxes which was rather surprising. Overall: Would recommend, would stay again.

8/10

Excellent

21 May 2026

David

This hotel in downtown Nashville is convenient and the manager/staff seem to be running it in a manner commensurate with all Hampton Inn standards. One thing that ought to change is the exorbitant charge for parking. Free on-site parking is not available and the Hampton Inn guests are charged $42.00 (tax included) to park. This is a ridiculous charge. If I had seen this charge before booking, I would not have booked this hotel.

Family

2/10

Poor

18 May 2026

Jace

When I arrived, the desk clerk had no record of my two reservations and I had to go elsewhere to find a place to stay.

10/10

Exceptional

18 May 2026

JOSE

Good hotel.

Partner

6/10

Pleasant

18 May 2026

Cody

Good for a quick overnight stay!

Partner

4/10

Poor

15 May 2026

Dale

Arrived @ 2pm
Checking was a little slow but the staff was nice.
Then I realized that we had to PAY for parking!!! I have stayed at Hampton all over the country and NEVER been charged for parking!
Then we walk to our room, room #141. We walk all the way around the corner to the end and realize our room is not there. We have somebody in our room is on the ground floor. So now we have to go down a level.
When we finally entered our room it had a very unpleasant smell.
signage posted in this hotel is ridiculous. points to ice and vending. It neglected to tell you that it’s only on the second and fifth floor.
well, we finally got to the ice and vending room… Scratch that… The ICE room. There are no vending machines here whatsoever!
The drawer in the nightstand next to the bed won’t stay closed on its own.
The shower head is too low and the shower drain (and sink drain) is very slow.
The water at the water filling station tastes horrible and a strong taste of chlorine as well
There is no full length mirror in the room
Housekeeping only refreshes every other day.
I would rate this among worst Hamptons I’ve ever stayed in.

Partner

10/10

Exceptional

11 May 2026

Jeff

Great place close to broadway

Partner

6/10

Pleasant

10 May 2026

alan

Have to pay to park in the lot

Partner

2/10

Poor

10 May 2026

THOMAS

Room was in serious disrepair.

Family

2/10

Poor

10 May 2026

Darcy

First room smelled like mold. Second room had blood on the fitted sheet when turned down for bedtime. Phoned the front desk and asked for a new fitted sheet, received a flat sheet from housekeeping at 10 pm, in my pajamas. Had to change back into clothing to go down to the desk to ask for a fitted sheet. Was told they would credit me for the room.
The next day, walked past housekeeping carts at 3:00 pm to our room. There were no housekeeping services provided to our room, no new towels. Phoned the front desk, then went down to the front desk to ask for fresh towels. Was told they don’t service rooms daily - just every other day. We were not told that. Asked for confirmation that our bill showed a credit for the night before. They told us yes. Asked if they would take towels to our room as we were leaving for an evening event. They said yes. We returned to the room at 11:00 pm, no fresh towels in our room. One of us went down to the desk to get towels.
When checking out this morning, the room credit was not on our bill. The clerk asked why we were to get a credit. I asked for the manager’s name, she says Paul, but didn’t know his last name despite his business cards sitting in the desk.
Horrible lazy customer service. 👎

Friends

10/10

Exceptional

09 May 2026

MERCEDES

Staff was excellent professional courteous. All cleaning staff was polite and always greeted with a smile

Friends_and_family Family

2/10

Poor

09 May 2026

Tracy

Goid

10/10

Exceptional

09 May 2026

Josh

Great stay clean room. $42.50 for parking little ridiculous

Partner

4/10

Poor

08 May 2026

Mikah

Staff was fine but room was falling apart. Mirror in bathroom had frame falling off, mold or mildew in corner behind toilet, every towel rack tryingto fall off of wall. The toilet itself was loose on the floor. Air Conditioner has bright blinking LED lights that are on nonstop. Worst room I have stayed in for years.

Self

10/10

Exceptional

06 May 2026

Victoria

All good!

10/10

Exceptional

06 May 2026

Shania L

N/a

Friends

6/10

Pleasant

06 May 2026

David

It is irritating to know that I had to pay to self park in their private parking lot that is on hotel grounds

10/10

Exceptional

05 May 2026

Brenda

Great location. Breakfast included is a plus.

Family_with_children

6/10

Pleasant

02 May 2026

Francesco

Below average and very noisy at night

10/10

Exceptional

01 May 2026

penny

Enjoyed the experience at the hotel

10/10

Exceptional

01 May 2026

Grecia

Receptionist

6/10

Pleasant

30 Apr 2026

Jonas

Breakfast was good, staff helpful

Friends_and_family Family

2/10

Poor

30 Apr 2026

Julie

The breakfast area is on a lower level instead of adjacent to the lobby. I was put in a room on the hallway off of the breakfast area and it was ridiculously loud for hours every day. Do not stay here unless you can guarantee a room on an upper floor.

10/10

Exceptional

28 Apr 2026

Dylan

Clean room, the staff was super nice and pleasant!!

Friends_and_family Friends

8/10

Excellent

25 Apr 2026

Laurie

Staff was very, very nice. The room was very clean. However, the toilet ran day at night and the staff was not able to fix it. Also, the toilet leaked underneath to the floor.

Friends_and_family Friends

10/10

Exceptional

21 Apr 2026

Roxanne

Breakfast was good You have to pay for parking by scanning bar code. Guy at desk helped me and said we would not have to pay cause we had a doctors appointment

Partner

8/10

Excellent

21 Apr 2026

Arianna

The breakfast menu was simple and traditional. A good bite if you don’t want to go out to breakfast. The staff was super nice, helpful, and friendly. I personally didn’t care for the fact that you have to pay for parking ($84 for 2 nights) especially being a guest. I don’t know if that’s the hotel policy or Nashvilles but either way I think it’s ridiculous. Out of all my travels I’ve never had to pay parking for being a guest.

Friends

10/10

Exceptional

19 Apr 2026

Natalie

Included breakfast was great. Plenty of options and fresh food. Rooms were adequate and clean. This hotel could use some updating/refreshing ie bathtubs look a little grungy. But for the price and our needs it was entirely adequate.

Family

8/10

Excellent

18 Apr 2026

Maria

Good breakfast. Wish they had water available to people staying

Family

2/10

Poor

14 Apr 2026

Megan

i will fight for my refund misleading images and dirty hotel

8/10

Excellent

07 Apr 2026

Jessica

The property was clean and nice. The staff was nice as well. Very friendly. I booked this property in hopes of using the pool, which the website for booking said the pool was open. Once checked in and in the room, then i was informed the pool would not open until may. Disappointed in the pool situation but all else was good.

Family_with_children

10/10

Exceptional

06 Apr 2026

Larry

Clean room with a very decent breakfast buffet. Enjoyed our staay.

Family

2/10

Poor

06 Apr 2026

Shelly Xue

I stayed at this hotel on 3/19-3/22/26 while visiting my child at Vanderbilt. I am a Hilton Honors member for over 25 years. Have stayed at many Hilton branded hotels over the years. Never had a bad experience like I had during this stay.

Carpet smells moldy. Broken lamp shade. Defective chair with sharp metal piece, causing an injury. Bug crawling in the rink.

Worst of all - Rude and non-professional staff at the front desk and a very unprofessional hotel manager. Either extremely poor communication amongst the staff or flat out lies were being told. The hotel doesn't have first aid supplies. When the injury happened, the front desk staff did not show any compassion. I was told to write an email to the manager to report the injury. I did but received no response. I followed up multiple times, kept being told the manger wasn't around and they would reply to my email. When I said I would like to speak to the manager about the staff's poor attitude, she became angry and quarreled with me. After the argument, the manager suddenly became available only to berate me and accuse me of belittling his employee and told me they did everything right, I could leave if not satisfied and would not let me speak. They did at the end provide some refund to compensate for the injury. But only after my multiple follow-ups. The unprofessionalism and the disrespect they demonstrated is beyond me. It was a big mistake to have booked this hotel and I will never there again. Stay away if you can!

Self

10/10

Exceptional

06 Apr 2026

Edric

The staff was amazing...room was clean and comfortable...bed was amazing..didn't want to get up

Friends_and_family Family