Name: Embassy Suites Nashville - at Vanderbilt
Address: 1811 Broadway, Nashville, 37203, US

6/10

Pleasant

26 Jul 2026

Plato

N/a

10/10

Exceptional

26 Jul 2026

Tamika

Clean room. Helpful staff. GREAT evening shuttle staff; some challenges with the morning staff... just didn't seem to want to drive.

10/10

Exceptional

26 Jul 2026

Melissa

Property was clean and well maintained

8/10

Excellent

26 Jul 2026

Emily

Unfortunately there was construction that we weren’t aware of but overall good stay.

8/10

Excellent

25 Jul 2026

Chelynmae

Lobby area is under construction. The staff made the effort to still provide evening social functions. Breakfast will be back to its full capacity of great atmosphere and food once construction is done. We had a great stay.

6/10

Pleasant

24 Jul 2026

Christopher

The staff was excellent. Driver Tony made us feel just like family and the young man at the front desk with the long hair was amazing! Construction made it not so pleasant but the staff and location made it worth the while.

8/10

Excellent

24 Jul 2026

Renita

Other than the construction everything was ok. There should be a disclosure of construction going on when customers are booking. Let the customer decide if this is where they want to stay, instead of finding out upon arrival. The trash on the outside near the elevator doorways had not been emptied during our stay, so we had to walk by trash that was overflowing. For the price per night, there should not have been any issues.

10/10

Exceptional

21 Jul 2026

Leidy

Muy cerca a todo

8/10

Excellent

19 Jul 2026

Jasmine

Room was clean and nice for the weekend. Took cleaning staff a while to come with extra towels we had to call twice and they never cleaned our room. Breakfast was decent had a good variety taste was pretty average for hotel breakfast food. A pool would make this hotel way more fun especially for the kids. Not a bad walk from the strip.

Family_with_children

10/10

Exceptional

19 Jul 2026

Tina

Nice clean rooms. Very good breakfast. They are presently doing some renovations but it didn’t really affect us.

Partner

8/10

Excellent

18 Jul 2026

David

Our stay would have been excellent if the hotel had not been undergoing construction right in the middle of the atrium. Came out of the elevator and about got hit in the head with a ladder by a construction worker walking by. I expect more from a stay at EmbassySuites.

Partner

10/10

Exceptional

15 Jul 2026

Coranell

Beautiful hotel. Will definitely stay again.

Friends

10/10

Exceptional

13 Jul 2026

Sheila

So nice

Friends

10/10

Exceptional

12 Jul 2026

Jean

Great breakfast and staff! Active construction, so they are working on updates. Our room happened to be updated recently

Partner

10/10

Exceptional

10 Jul 2026

Mariann

Nice place

8/10

Excellent

07 Jul 2026

Denny

Loved it

10/10

Exceptional

06 Jul 2026

Elizabeth

Staff was extremely helpful and patient.

Family

10/10

Exceptional

05 Jul 2026

Natasha

Clean and happy hour

10/10

Exceptional

04 Jul 2026

Danna

Clean, comfortable, excellent

10/10

Exceptional

02 Jul 2026

Ashley

Great location and price. Also happy hour is always a plus!

Friends

10/10

Exceptional

01 Jul 2026

Nathalia Ferreira Ponce de Moraes

Amazing breakfast

Family_with_children

8/10

Excellent

01 Jul 2026

Evelyn

Website stated a pool and there wasn't one. That was one of the main reasons we stayed there.

Family_with_children

10/10

Exceptional

29 Jun 2026

Lenny

Great people! Very helpful.

Family

10/10

Exceptional

27 Jun 2026

Melanie

Cleannand good breakfast.

Partner

6/10

Pleasant

24 Jun 2026

Kevin

Maid was hit or miss mostly miss

Partner

10/10

Exceptional

18 Jun 2026

Judy

It was wonderful. In spite of remodeling in progress,I think everyone went above and beyond. Antoine at the evening reception,was super helpful. Will definitely stay here again!

Friends_and_family Family

6/10

Pleasant

18 Jun 2026

Katina

Restaurant was closed

Business

10/10

Exceptional

17 Jun 2026

Yong

Good breakfast!

Family

6/10

Pleasant

16 Jun 2026

Charlene

The property and rooms are dated, but they are in the process of remodeling common areas. Breakfast was good with lots of options and an omelette chief. The shuttle was helpful in dropping off on Broadway and 7th.

Family

8/10

Excellent

15 Jun 2026

Ashley

So this one’s kind of a hard review. As far as the location it’s on Broadway but at the very end, so very convenient with their free shuttle to go back-and-forth to downtown, but also quiet when you are done partying. As far as being well maintained and clean it is under a complete renovation right now, but there are definite things that could use a good wipe down and just overall be cleaner while they are renovating. Now I would give it a one star on the front desk help especially the lady who is the supervisor she is not welcoming. She is not friendly. She does absolutely nothing more than she has to. The water was out and we brought it to her attention and she said well when the 11 o’clock crew comes in I’ll let them know and it was only 7 PM so for four hours we did not have access to cold ice freshwater. There’s another younger gentleman that works down there. That is just extremely awkward and doesn’t know how to talk to people we asked him if they had a courtesy hold for luggage once we checked out and he was like well I don’t, but if you ask valet, they will just super weird answer to a question that could’ve been dealt with completely differently. The breakfast staff was very very nice especially there is an elderly lady and she just goes above and beyond taking your dishes immediately asking if there’s anything else she can help you with. There was complementary drinks in the evening that were served the gentleman who was serving. I thought the price was high.

Friends_and_family Friends

8/10

Excellent

15 Jun 2026

RUDOLPH

Shuttle service was excellent

Friends

6/10

Pleasant

15 Jun 2026

Jodi

I was unaware when booking that the hotel was under construction. Lobby was blocked with various tarps. When riding the elevator you could see rubble covering some of the fixtures. Once you got off the elevator, you saw a room with a big chunk of the door missing. My room was clean and housekeeping did a good job. Front desk staff were not the friendliest.

Self

10/10

Exceptional

13 Jun 2026

Veronica

Everything was wonderful even when I had to e tend my room for another night it was quick and simple.

Friends_and_family Family

10/10

Exceptional

11 Jun 2026

Michael

Great stay , the shuttle drivers were great , staff very helpful.

Partner

8/10

Excellent

11 Jun 2026

Angela

The Embassy is a good choice. However, be aware they are under renovation and when we arrived they did not have a room for us and sent us over to the Hampton which was disgusting. They said hotels.com did not provide our contact info which is why they didn't let us know before we arrived and unpacked all our things. That is unacceptable. This caused us to miss the first two acts of our CMAfest concert at Nissan Stadium. Hilton & Hotel.com (Expedia) do better! Communication is key!

Friends_and_family Family

6/10

Pleasant

10 Jun 2026

Gretchen Mary

Front desk girl was suuuuuper rude to us the minute we walked it. (I was also a little grossed out by her dirty fingernails.) 😬Minutes later she was really nice to the next people. So weird. This hotel felt very dated and dark. The room was spacious but that’s about my only positive. Nit at all convenient. I was lured in by the Broadway address. But nothing interesting was within walking distance.,

Partner

4/10

Poor

04 Jun 2026

Alicia

I wish we knew about the construction.
I was hoping on the weekends the hammering and construction noise wouldn’t have started at 8am.

The breakfast, happy hour and shuttle were awesome though!

Friends_and_family Friends

2/10

Poor

03 Jun 2026

Jack

It’s under construction and the Tainsing Came going in downstairs has machinery and construction crews working through the night. It smells of drywall and glue. Ew. The breakfast and shuttle service are top notch, but this was disappoints to say the least.

Partner

10/10

Exceptional

26 May 2026

Ron

Great service! & property. No complaints!

Family_with_children

4/10

Poor

24 May 2026

Brandi

The Vanderbuilt location in Nashville advertised a pool, even on the TVs in the room but after checking in, we learned the pool is down and there are no plans to get it back. We would not have stayed at this location if we had known there was no pool. There was a light out in our room right over the vanity that we asked twice to have fixed and it never was. No explanation. The breakfast and evening reception are very nice at The Embassy hotels. The parking being $50 per day is ridiculous when we already spent $900 to stay 3 nights

Partner

8/10

Excellent

24 May 2026

Suzanne

Great housekeeping, big rooms, friendly staff. Horrible parking garage situation. $45 per day and hard to get to. No vending machines on each floor, just ice. Limited items at the little convenient store in lobby. Great breakfast!

Partner

10/10

Exceptional

22 May 2026

Peggy

Room was perfect and very large. Breakfast was awesome

Partner

10/10

Exceptional

20 May 2026

Marc

loved this place. breakfast was so good. staff were super nice. always checked up on me via text.

Self

10/10

Exceptional

19 May 2026

James

A recent stay at the Hilton left us largely impressed. While the décor is beginning to show its age and would benefit from some modernisation, this minor drawback is easily offset by the hotel's many strengths.

The rooms offer genuine comfort where it counts, the beds are excellent, and the pricing is fair for what you receive. The staff deserve a particular mention for their friendliness and attentiveness throughout our visit.
A highlight was the complimentary drinks offering, which created a warm, social atmosphere at the bar and added a lovely communal touch to the stay.

Overall, a positive experience that we'd happily repeat. Recommended for travellers seeking comfort and value without pretension.

Partner

10/10

Exceptional

15 May 2026

Dorothy

The location was convenient and the shuttle service to Music Row was super helpful. Matt and Tony were awesome and made the ride more fun!

Friends

4/10

Poor

15 May 2026

Jeric

Got transferred to a different hotel due to no room available when I checked in. Then the other hotel asked me to pay again.

Business

10/10

Exceptional

14 May 2026

Holden

Was an enjoyable hotel, so I stayed an extra night.

Family

10/10

Exceptional

14 May 2026

Holden

Great location and value for such a large room.

Family

6/10

Pleasant

14 May 2026

Janet

The best part of our stay was the fresh breakfast in the morning. Parking was safe. We enjoyed and appreciated the free shuttle downtown. We enjoyed the size of our room but it could use a little work, a little refresh. In a few areas, like the breakfast area and the bar area, it felt like there wasn't enough staff.

Partner

10/10

Exceptional

12 May 2026

Andrea

Great location and very nice room with a separate lounge area from the bedroom. Breakfast was very good with a great deal of variety to choose from.

Friends

10/10

Exceptional

05 May 2026

Pamela

Our room was very clean and met all of our needs. Bed very comfortable. Staff was exceptional. There was a mix up and I arrived late only to find I didn’t have a room. Had one for the next night, but not that night. That scrambled and found me a room before I had finished my glass of wine! Very special staff at the desk, cleaners, breakfast room staff. And a free shuttle to all the Nashville music scene. I would go back.

Friends_and_family Family

6/10

Pleasant

04 May 2026

Cindy

This hotel is currently under renovations. Our stay was very noisy and with paint fumes. The room we stayed in was very worn and dated (frayed furniture, broken toilet paper roll holder, beds not very comfortable)
Looking forward to seeing the renovations completed.

Now for the good: breakfast was great with made to order omelet and the staff were amazing!
Shout out to the front desk clerk Cece and our shuttle driver Tony

Family

2/10

Poor

04 May 2026

Cassie

No hot water for a shower. Desk said they don't have maintenance at night, and they were full so they could not help. The plumbing issues didn't stop. The sink bubbled up with disgusting liquid all night making noise. When maintenance finally came, they didn't fix it but told us we needed to run hot water in the sink in order to have a hot shower because of a mixing valve problem. The room reeked of paint fumes and the tv remote did not work. Spent a lot of money to feel like I was roughing it at a campsite.

Partner

10/10

Exceptional

03 May 2026

Matt

We stay here while in nashville. Rooms are clean, bedding is comfy, and staff is always friendly. Parking garage is connected to the property and easy to access. Location is located in a very good spot, easy walking distance to many restaurants and attractions.

Partner

10/10

Exceptional

28 Apr 2026

Maurice

Everything was good. The parking deck was absolutely terrible if you have a big truck (Tahoe). The check-in process was a little irritating due to our room not being ready and being told i could pay an additional $50 to check in early. Was told to come back at another time for a room and then upon arrival was told still no room available. Staff was friendly. Was not pleased with the painting going on inside hotel due to allergies . But overall good stay

Partner

10/10

Exceptional

27 Apr 2026

Katharine

Best hotel breakfast around! Spacious and clean rooms, friendly staff!

8/10

Excellent

24 Apr 2026

Jill

The breakfast was amazing every day! The only drawback was the decor in the rooms - very plain Jane! Nothing on the walls whatsoever, but they have posted that they're doing a big remodel coming soon, so maybe they took everything down in preparation for that.

Partner

10/10

Exceptional

21 Apr 2026

Tonya

The breakfast was a nice spread and the \"cooked to order\" omelets have been a highlight for me 30+ years! Every staff member we encountered was pleasant and kind. I finally made a Manager's Reception and it was nice! The garage/VIP parking is only not so good thing for me because of the wait or walk vs just going out to your car on the lot; but that's the case with the location & vicinity.

Friends_and_family Family

10/10

Exceptional

16 Apr 2026

Josef

The breakfast was great.
The parking was way too expensive and very uncomfortable to drive through.

10/10

Exceptional

12 Apr 2026

Andre

Great

8/10

Excellent

12 Apr 2026

Zach

Clean room, convenient location, decent \"free\" breakfast and the dinner cocktail hour is a nice touch for a few included drinks. Con this trip was the tv not working half the time and the extremely sticky floor at the morning breakfast. Overall, would stay here again.

8/10

Excellent

12 Apr 2026

Dan

Good

10/10

Exceptional

12 Apr 2026

Kristin

Embassy suites are fantastic and this one was no exception. Clean room and space. Breakfast was extensive and fresh. I wasn’t aware parking cost $ at the time of the booking.

Family_with_children

10/10

Exceptional

12 Apr 2026

LaToya

Great breakfast selection

Friends_and_family Family

4/10

Poor

09 Apr 2026

Rebecca

The breakfast menu was nice. The man bartender on 4/27 requested we reuse our plastic glasses during the managers banquet which I think is unsanitary he also mixed up mine and my husband’s glasses and poured alcohol into my glass when I was drinking pop. Also property is under construction which I was unaware of when we booked, it was supposed be 8-5 started at 7:15am and went till after 6 some nights. Constant pounding. I’m on vacation I want to sleep until I wake up not be woken up by pounding. An afternoon nap on vacay a no go with all the poundin. Very disappointed!

Partner

6/10

Pleasant

09 Apr 2026

Jeff D

The best thing is the breakfast 5 star also the shuttle drivers.
Hotel itself is in need of a upgrade

Partner

10/10

Exceptional

08 Apr 2026

Edward

Everything from the staff to room was fantastic. 👍

Friends

10/10

Exceptional

06 Apr 2026

Shelley

Great place, clean, shuttle, etc and was very accommodating. Will definitely go back.

Partner

10/10

Exceptional

06 Apr 2026

Mary

The breakfast was great and the rooms were large and very clean.

6/10

Pleasant

06 Apr 2026

Jill

One keycard didn’t work so I had to take the elevator back down to get it fixed. The room smelled awful - kind of a chemical smell. And the room was very stale & humid. And the outside temp wasn’t hot. We had to turn the room temp down all the way to try and help the situation.

Friends

8/10

Excellent

05 Apr 2026

Michelle

I always like staying at Embassy Suites. The room was amazing. The breakfast was amazing. I love getting my eggs cooked to order. Only thing was, I didn’t see where I had to pay for parking. It was $45 for self park and $50 for valet a day. Luckily I only stayed 1 night. Other than that, the stay was pleasant.

Partner

10/10

Exceptional

31 Mar 2026

joyce

The staff was amazing especially Dakeem he went above and beyond for us!!! He left a special gift in our room for my boyfriends birthday
He was wonderful with recommendations and even a coupon for a place near by!

10/10

Exceptional

30 Mar 2026

Tracy

room clean-staff friendly-bfast amazing

Partner

2/10

Poor

29 Mar 2026

LETTICIA

My reservations was canceled in November 2025 and I wasn't notified, my trip was almost ruined due to not having rooms and had to call around to reserve other rooms room for my guest.

10/10

Exceptional

25 Mar 2026

Ken

We recently visited Nashville and stayed at the Embassy Suites. The room was good and the service was great! Especially Pam at the bar. So friendly and accommodating. We eould definitely stay there again.

10/10

Exceptional

25 Mar 2026

John

Clean and well maintained room and public areas. Welcoming and helpful staff.

10/10

Exceptional

22 Mar 2026

Benita

Great hotel! Everyone nice!

10/10

Exceptional

19 Mar 2026

Anthony

Excellent stay. Everything was wonderful!

Partner

10/10

Exceptional

16 Mar 2026

Lilia

Wonderful , spacious rooms.

4/10

Poor

16 Mar 2026

Christyne

The staff was not welcoming or accommodating to even basic needs. Valet was rude and extremely slow. Cleaning staff did not finish cleaning bathroom or restock towels.
Left the used towels in the sink.
Very disappointed for an Embassy.

Friends_and_family Family

8/10

Excellent

16 Mar 2026

Jamie

clean and quiet, nice view

Partner

8/10

Excellent

13 Mar 2026

Pat

The room had a musty smell. The shower was very nice but even with the door completely closed the water still leaked onto the bathroom floor.

Self

10/10

Exceptional

10 Mar 2026

Ryan

Staff was nice hot tub was not working.

10/10

Exceptional

10 Mar 2026

Timothy

Room was great! Location is convenient. Stayed after a minor surgery nearby. Close to a really good ramen restaurant that we could get takeout from Hit the spot! Breakfast was great!

Partner

10/10

Exceptional

10 Mar 2026

Benjamin

Staff were excellent. Property was in a great location.

Friends

10/10

Exceptional

10 Mar 2026

Matilda M

Ac keep the room cool

8/10

Excellent

06 Mar 2026

Bradley

Came down for the Black Expo at The Fairgrounds. The front desk individual was very nice and answered all my questions. Room was Excellent with a nice view of the city. Breakfast was Wonderfull and we even had seconds. Hotel was in a great location as well. My only complaint was we were not able to enjoy the free 2 drinks as traffic was backed up and we missed it by 2 minutes. Spoke to the front desk about it and was told I would be compensated and that did not happen. Overall I would probably stay there again as it is in a great location. Just wished we could have enjoyed those drinks as we had a long travel to get there

Friends

10/10

Exceptional

01 Mar 2026

Janet

Great rooms, great breakfast buffet and happy hour with drinks and snacks was a nice touch.

6/10

Pleasant

27 Feb 2026

Mahmut

Rooms are in need of renovation

10/10

Exceptional

22 Feb 2026

Kelly

Great breakfast

Partner

4/10

Poor

20 Feb 2026

DAVID

First room had leaking faucet and second room bathroom was a weird buzzing sound. The hallway floor also felt like it was going to go thru it

Partner

6/10

Pleasant

17 Feb 2026

Cindy

The room was ok. Couldn't look out our window to see anything because there was such a dirty film covering the whole outside of the window. Bed sheets had a couple of holes in them. My fault for not looking before i booked but i feel like paying 45$ a night for parking, and parking it yourself, when you're already paying to stay at the establishment was crazy ridiculous! I booked this place just because it was so close to VUMC and convenient because my mom was having a brain tumor removed and we wanted to be nearby.

10/10

Exceptional

16 Feb 2026

Roderick

Good setvice

10/10

Exceptional

15 Feb 2026

Merlin

👍

8/10

Excellent

15 Feb 2026

tommy

Staff was nice. Foul smell in the room and a bit dated. In need of some TLC in the rooms

Leisure Partner

10/10

Exceptional

14 Feb 2026

Becky

The staff was very friendly, the vallet parking was great, the shuttle service (Tony) was my families favorite. The driver was excellent @ his job, he was very friendly. The room was clean and nice the only complaint i would have is our trash cans didnt have trash bags in them. All in all it was excellent service.

Leisure Family

10/10

Exceptional

12 Feb 2026

Celeste

A wonderful respite during Nashville’s ice storm

10/10

Exceptional

12 Feb 2026

Kimberly

Spotless room, great staff. Lived that they are pet friendly

Leisure Partner