Name: Aloft Nashville West End
Address: 1719 West End Avenue, Nashville, 37203, US

10/10

Exceptional

30 Jul 2026

Alexandra Michelle

10/10 service and amenities! Would definitely stay here again

8/10

Excellent

27 Jul 2026

Ashley

The front desk rep was very friendly and welcoming. The room size definitely surprised me with the amount of space and 2 tvs. The hotel has some exterior renovations going on right now. They have an exterior patio with nice views and multiple chairs to relax. My only issue is that check out is not until 11am. The same employee banged on our door at 9am and 10:30am to ask when we were checking out when I told him both times 11am.

10/10

Exceptional

20 Jul 2026

Claudia

The staff was very nice and helped us with recommendations since we had never been to Nashville.

10/10

Exceptional

20 Jul 2026

Laura

Nice clean hotel and the staff was absolutely amazing!!

Partner

10/10

Exceptional

14 Jul 2026

Salvatore

Great spot, stayed two different times. Quick uber to Broadway

6/10

Pleasant

13 Jul 2026

Dawn

The valet parking system is DUMB!!! Travelers should NOT have to engage with the valet employees every time they go in and out the hotel. If a traveler is paying for parking, their room key should give them access to park their own vehicle after the first interaction with the valet. This helps when its several people waiting to either get their vehicle parked or brought to them. Other than that, the stay was nice.

Friends

10/10

Exceptional

11 Jul 2026

Kelli

Very friendly staff. Great location. Fun extras. (Roof top terrace, games and popcorn in Lobby) Spacious, clean room.

Friends_and_family Friends

10/10

Exceptional

06 Jul 2026

Michael

Loved it here! Great location with a lot to do around while being the perfect distance from Broadway where you can be at places that aren’t crazy but just a quick distance away you can be there too! Staff was amazing, and overall hotel was really nice with fun things to do and a cool bar too!

Partner

10/10

Exceptional

06 Jul 2026

Amanda

💯

Partner

10/10

Exceptional

05 Jul 2026

Michael

All was perfect! Great location!

Self

10/10

Exceptional

04 Jul 2026

Jackson

Friendly and accommodating staff, spacious rooms.

10/10

Exceptional

28 Jun 2026

Mark

Love their attitude

10/10

Exceptional

25 Jun 2026

Tiffany

I enjoyed my stay

Self

8/10

Excellent

23 Jun 2026

Cole

It was nice to stay. Fun atmosphere.

10/10

Exceptional

23 Jun 2026

Casey

All the staff was so nice and accommodating! We weren’t supposed to check in until 3 and they got us situated when we arrived around noon! So close to all the honky tonks! Short uber away from anything else you may look up! Would absolutely stay here again!

Partner

10/10

Exceptional

21 Jun 2026

Jane

Convenient to sightseeing in downtown Nashville. Trolley car, hop on & off to see things most important to you.

Partner

10/10

Exceptional

16 Jun 2026

Matthew

No complaints whatsoever! Great property, great employees! Thank you!

Partner

6/10

Pleasant

14 Jun 2026

Rodrigo

only issue is that the shower doenst get hot

Partner

10/10

Exceptional

13 Jun 2026

William

The staff was very friendly and helpful. Only downside is it is slightly dated, but the staff more than made up for that.

Partner

10/10

Exceptional

13 Jun 2026

CHRISTINE

Had a great time. Hotel in walking distance or a short Uber ride to bars and attractions.

Family

10/10

Exceptional

08 Jun 2026

Autumn

Such a vibe and it’s super clean. Front desk were extremely nice. Wow what a stay. Thank you Aloft

Partner

6/10

Pleasant

07 Jun 2026

Patrick

They put us in a room with 2 queen beds even though we booked a king bed room. Our room’s carpet was dingy and very old. Our shower was also not clean and my wife found a roach in the bathroom the next morning. This room was no where near the standard we paid for and did not match the photos on the website.

Partner

10/10

Exceptional

06 Jun 2026

Jewel

Valet was super easy, beautiful hotel/ bar. Loved the bathroom for getting ready, perfect lighting for pre girls night out pictures !!

Friends_and_family Friends

10/10

Exceptional

06 Jun 2026

Rusty

Really cool spot to stay in mid-town. Short walk to food and drinks. Decent walk to downtown.

Family_with_children

10/10

Exceptional

04 Jun 2026

Lisa

Everything was exceptional. Will def choose this stay again

Partner

6/10

Pleasant

02 Jun 2026

Teresa

Did not have self parking. No USB ports in room. Not enough lights in room. Loved the spacious room. Friendly staff.

Partner

6/10

Pleasant

30 May 2026

Pamela

Its a pretty far walk to downtown Nashville and you have to pay per night for valet and parking. The valet is excellent though.

Friends_and_family Family

6/10

Pleasant

27 May 2026

Gary

Hotel was a bit tired some stuff for good some nonchalant

Family

6/10

Pleasant

26 May 2026

Rina

The hotel is located in midtown, which is a reasonable 1-ish mile walk or cheap Uber ride to all the action on Broadway. It's a great way to save $ in Nashville. Unfortunately, this hotel was overbooked and undergoing a bit of maintenance during my stay. I was directed to 2 different rooms that should have been taken off the books due to maintenance. So I did not get my upgraded room (with a view). The room (#907) was nice and comfortable, but the mattress was not. It needed to be replaced as there were two pronounced divits or dents in the mattress. Sound traveled through the door to the room, and being somewhat close to the elevator, it was a problem when guests arrived on the floor drunk in the wee hours of the night or departed early in the morning with a barking dog. If I did not drink tasty beverages on Broadway, sleep would have been a huge issue with the disturbances from other guests and the lumpy mattress. Another negative was the valet only garage onsite which cost nearly $50/night with tax. Do yourself a favor and find parking with spothero. The parking garage across the street was much cheaper with spothero, though there was no in/out privileges. The parking garage at the sky building about a block away was also very affordable with in/out privileges. Overall, it was a decent hotel for those on a \"budget\" and the staff was friendly.

Friends

10/10

Exceptional

24 May 2026

Steven

Good area, spacious clean rooms

Friends

10/10

Exceptional

21 May 2026

Gina

Cool place

Self

2/10

Poor

20 May 2026

Ashley

I waited over 40 minutes to get my vehicle each day and on the last day they even brought me the wrong vehicle with your mandatory valet. You system is broken! Total pain in the ass trying to get to job meetings. Would never stay there again!

6/10

Pleasant

18 May 2026

Shanna

I had booked a king room and ended up getting a room with two double beds. The room wasn’t as clean as it should have been, and the WiFi barely worked on the tv as well as on my phone.

Partner

6/10

Pleasant

16 May 2026

Anna

The bathroom didn't look very clean. The entire hotel had a strong air freshener type smell. Elevator inspection certificate had expired by several weeks. The staff was friendly, but the property didn't match the Hotels.com rating.

Partner

8/10

Excellent

04 May 2026

Patricia Darlene

Room was clean and staff was friendly.

Partner

10/10

Exceptional

04 May 2026

Tia

The hotel was conveniently located with clean rooms and friendly staff. It was everything I needed for my short stay.

Self

8/10

Excellent

28 Apr 2026

Nestor

Good communication with the Front Desk very clean very kind people that employees of Alof west end

10/10

Exceptional

27 Apr 2026

Jessica

A beautiful city stay! Area was peaceful and within walking distance of so many bars and restaurants. Uber to main areas was about $10-$15 mid day. Staff was friendly and approachable. Rooms were clean and comfy.

Valet was a bit of a different experience. We had an x large truck, so our valet consisted of it being parked on the side of the street by the hotel. My partner had to venture into the garage one night to find the valet person because no one was at the podium. To say two from the three valet attendants were superb, is the best statement.

Overall, a great place to pick if you want to keep close to the fun in the city!

Partner

10/10

Exceptional

27 Apr 2026

Abigail

Breakfast isn’t included. Staff is lovely. Room is so fresh and beautifully clean. The bar is super nice. It’s soo close to broadway and perfect safe location city wise! 2nd time staying here and 10/10 recommend

8/10

Excellent

18 Apr 2026

Cynthia

Hotel was fairly priced and close enough to downtown Nashville proper, with several good options for eating and drinking within walking distance. Only negative was no indication that there was not daily housekeeping, and our room was not made up any of the 3 days we were there, even when I requested.

Friends

6/10

Pleasant

17 Apr 2026

Mark

It was fine.

10/10

Exceptional

16 Apr 2026

Frederico

Great place

10/10

Exceptional

15 Apr 2026

JAMONICA

Clean room

Partner

10/10

Exceptional

08 Apr 2026

Emma

Only stayed for one night. It was clean and nice.

Pet

10/10

Exceptional

06 Apr 2026

Emmett

Huge spacious room, clean, friendly staff, great location, was extended complimentary late checkout. Greta stay, would definitely return.

10/10

Exceptional

05 Apr 2026

Verified traveler

G

8/10

Excellent

31 Mar 2026

Heidi

Bed and pillows very comfortable. Room clean, water took awhile to get hot. Staff friendly and helpful.

Partner

10/10

Exceptional

27 Mar 2026

Kathryn

Amazing hotel to stay at! The staff was so friendly and attentive. The rooms were big and very clean the bathroom was so big probably the biggest bathroom at any hotel I have stayed at. Will definitely be going back

8/10

Excellent

26 Mar 2026

Joan

It was okay, just an older building. A little dark

Friends

10/10

Exceptional

22 Mar 2026

James N

NA

10/10

Exceptional

22 Mar 2026

Tina Yvette

First was the valet, who provided great service as we arrived at 6am after driving 10 hours from VA. We were allowed to check early, which we were grateful for, as we were exhausted. We absolutely love Aloft, this location didn't disappoint at all.

Family_with_children

10/10

Exceptional

22 Mar 2026

Christopher

The hotel was conveniently located and had several restaurants close by. The building was clean and modern. The room was very spacious. I did wish that the bar offered more food options. I also thought the mattresses were not that comfortable although I admit that I know mattress comfort is a personal opinion and preference. I enjoyed my stay and would stay there again.

Friends_and_family Friends

8/10

Excellent

21 Mar 2026

Madison

We love staying here and will continue to return. Needs to work on WiFi though.

Partner

10/10

Exceptional

21 Mar 2026

Brandon

Hotel was very clean and within walking distance to restaurants. The bar was great!

Partner

10/10

Exceptional

20 Mar 2026

Maria Irene

Was visiting Nashville and this resort was in a great location. Great room. Had my room ready when I got there. Will go back

Friends

8/10

Excellent

18 Mar 2026

Alexandra

Love staying here, good area. Bathroom shower didn’t work but still great hotel

Friends

8/10

Excellent

16 Mar 2026

REVITAL

Staff are extremely helpful and very friendly. The room’s condition is average, and both elevators are shaking.

10/10

Exceptional

15 Mar 2026

Duane

Staff are very professional.

10/10

Exceptional

08 Mar 2026

MICHAEL

Very nice hotel and in a great spot on Broadway near downtown. I'll definitely booked it again.

Friends

2/10

Poor

04 Mar 2026

Tatiana

I was very disappointed with the condition of this property. My room was on the second level and several things were clearly not maintained. The window shades did not close properly and the bathroom door would not shut. The room itself felt incomplete, almost as if furniture was missing. It was a very large space with only a bed and no seating area, which made it feel empty and poorly planned. I usually like this brand and believe the hotel has potential, but in its current condition it does not reflect the standards I would expect.

Self

10/10

Exceptional

24 Feb 2026

James

Very clean and friendly environment

6/10

Pleasant

22 Feb 2026

Nick

Room needed better cleaning, staff was very friendly but noticeably understaffed. I had to ask for cleaning service 3 times before they came. However in general the hotel was decent and conveniently located to broadway. Just need more staff.

Partner

10/10

Exceptional

20 Feb 2026

Ricky

The room and the staff were completely perfect. Also the activities in the lobby were enjoyable and the rooftop was the perfect spot

2/10

Poor

17 Feb 2026

Diana

The walls are paper thin, could hear the people next door. People kept slamming doors in the hallway. The room was not cleaned properly. The toilet kept making q loud noise every few minutes, the water in the shower was lukewarm!

Business

10/10

Exceptional

11 Feb 2026

Dennis

Great staff. Great stay.

Business Self

4/10

Poor

06 Feb 2026

Paul

Room was dirty and had a moldy smell

10/10

Exceptional

03 Feb 2026

Charlie

Staff

Business_and_leisure

6/10

Pleasant

03 Feb 2026

Erin

The staff member at the front desk was very friendly and check in was easy. The room was ok, it was very long and pretty dark, the lighting situation could be improved, the bathroom door was odd, it was a slatted closet door so no privacy whatsoever. There was also no working fan in the bathroom so the room got really damp. The window also was soaking wet and there was puddles of water from condensation. The room was relatively clean though and the bed was comfortable. I wouldn’t stay here again, but it’s an affordable room, close to downtown.

Leisure Friends

4/10

Poor

30 Jan 2026

Cody

I had to valet my own car. Twice. Then had to walk the stairs after I parked myself (paid for it upfron lt by the way) Felt like I was an inconvenience to everyone when I was simply checking in. Elevator was down without any signage, just a garbage can sitting in front of it.

WiFi was slower than my actual data and I paid $10 for a 12 ounce miller lite at the hotel bar which would be a $60 6 pack for again, a miller lite. I’m not sure that this establishment wants people to spend money here or hang out in their “social” lobby.

Im on the road for work A TON, it’s nice when a hotel understands this and their establishment provides a great experience.

I’ve ran my course with Aloft and will use other establishments moving forward.

6/10

Pleasant

26 Jan 2026

Diana Morales Selene

Front desk and valet were great . Bartender was not very pleasant and drinks were okay. Elevator was extremely slow and only one worked . Food and beverages were extremely overpriced.

Leisure Family

10/10

Exceptional

12 Jan 2026

Brian

Staff very courteous. Lovely open outside seating area on rooftop! Valet had to jump our car due to battery being dead. He had a jump pack so did not take much time. Went for New Year celebration with friends and just a great place to stay. Close to so much!

Friends_and_family Friends

10/10

Exceptional

07 Jan 2026

Ryan

Close to everything. Clean spacious room.

Friends_and_family Friends

10/10

Exceptional

06 Jan 2026

Christina

Room was clean and front desk clerk was kind.