Name: TownePlace Suites by Marriott Nashville Midtown
Address: 1500 Charlotte Avenue, Nashville, 37203, US

10/10

Exceptional

01 Aug 2026

CHERYL

I really liked this place. The breakfast was good, the place was clean and I was thankful for the refrigerator and microwave being right in the room. It is a 5-7 minute drive to Broadway & the rest of Downtown Nashville.

10/10

Exceptional

31 Jul 2026

Virgina

Great place to stay! Will definitely be booking again.

10/10

Exceptional

30 Jul 2026

Kennedy

Nice

10/10

Exceptional

28 Jul 2026

Eirik

Fantastic place, beautiful views and wonderful amenities.

10/10

Exceptional

27 Jul 2026

Sarah

The hotel was clean and the amenities were plentiful. However, it is definitely the staff! Everyone with whom we spoke was professional, personable, attentive and helpful! Excellent staff - warm and welcoming! Beds were also comfortable, the room was clean, and the breakfast was good.

6/10

Pleasant

27 Jul 2026

Stephen

The overall stay at the hotel was good. Had no issues with the hotel staff or the actual room itself. The one problem was the mandatory valet service that was $50/night. The service was terrible, and the valet staff was unprepared for the daily volume. It was at minimum a 10-minute wait each time we requested our car to be retrieved. The mandatory $50 fee was not worth it, and there isn't another option to park on site. If you don't park with the valet, you have to find parking in one of the neighborhoods that surround the hotel.

6/10

Pleasant

27 Jul 2026

Julia

Room was clean, staff was nice. However, I booked a room with two queen beds, but when we checked in at 4pm, we were told that a king with a pullout couch was all that was available. Staff said rooms were \"first come, first serve\" which makes no sense since I reserved - and paid for - a room with two beds! The pullout couch was NOT a bed. It was barely more than a mat on the floor, not an actual mattress. Also, the $50/day valet parking is more like $60/day after taxes and \"fees\" - not including tip. The valet was not efficient. I ended up getting my keys and just walking over to where my car was parked. So, I paid but did not receive the service.

10/10

Exceptional

26 Jul 2026

Kaitlyn

Great place to stay, super clean, nice staff, and very convenient for down town!

10/10

Exceptional

25 Jul 2026

James

Very friendly small rooms but very clean

2/10

Poor

24 Jul 2026

M'Lou

I had car trouble and called the hotel to let them know I was still coming but wouldn’t be there until after 6am. It took 26 minutes to get someone on the phone. I also contacted Expedia through chat while I was on hold with the hotel, in case nobody ever got on the phone. Expedia also called the hotel to let them know. The guy at the hotel told me he made a note of my arrival time in my reservation, said they’d hold the room. The same thing was told to Expedia. I also sent a msg through Expedia to the hotel. I have screenshot proof of all of this. So I did 3 things to let them know. Surely everything would be ok, right? WRONG. Upon arrival, the girl working at the front desk couldn’t find my reservation. She kept asking me for another name. Huh?? I kept telling her I don’t have another name…this IS my name. It’s even the same name as what is on my Expedia confirmation. Yet she persisted in asking me for another name. She could not find my reservation and said the manager would be there soon. So after driving for 18 hours straight, I had to wait 15 minutes. Finally the manager arrives and she’s able to find my reservation but my room has been canceled. WHAT?! They canceled it after all I went through to notify them I’d be arriving after 6am?! They couldn’t tell me why, they offered me no resolution, the manager was obnoxious and acted surprised that I had the audacity to be upset. I asked for refund, she said she refunded me, yet couldn’t print out proof. They didn’t refund!!

10/10

Exceptional

23 Jul 2026

Andy

Very convenient to downtown

10/10

Exceptional

23 Jul 2026

Amanda Wolfe

My husband and I are enjoyed the location and would walk downtown daily.

Partner

6/10

Pleasant

23 Jul 2026

Amanda

At this property you HAVE to pay for Valet. The remote control sheer curtains in the room did NOT work. The Bartender is a joke and rude. Will never come back.

10/10

Exceptional

21 Jul 2026

Tanna

Stay was awesome! From check in to easy check out. Clean and well kept. Few dinner options but DoorDash was fast and efficient. Prices reasonable. Loved it!

Self

4/10

Poor

14 Jul 2026

Jayne

Mostly all hotel staff we encountered were very rude and abrasive. Front desk employees were the most abrasive and not welcoming.
Room was clean enough.
Zero system in place for valet parking. Bottle necked every single day.
Location wasn’t great.

Partner

8/10

Excellent

14 Jul 2026

Andrew

Good room, ok breakfast, a little way from downtown ( but less than $10 away in an Uber). Would stay again.

Partner

6/10

Pleasant

13 Jul 2026

Brad

You have to valet for $50 a day. Kids were running around unsupervised while we were there.

10/10

Exceptional

12 Jul 2026

Philip

Nice property, just off of the expressway with ample security and basically mandatory valet. Be patient with valet staff and recommend tipping them. Uber ride to all of the bars down Broadway is only about seven or eight dollars. Not bad. Lots of fun. Highly recommend for a stay in Nashville on a budget.

Partner

6/10

Pleasant

11 Jul 2026

Tracy Allison

I have never stayed at a Marriott property where rooms were not serviced daily. When I inquired as to why my room was not serviced, they said they only cleaned every other day. On the second day, when my room was not cleaned upon my return in the late afternoon, they called for service and we had to vacate our room, so service could be performed.

They also charge an exorbitant fee for parking and the valets were extremely non responsive. On top of the $50+ parking, every time I called for my vehicle, they expected to be tipped, stating the average tip was almost $8. That was absolutely not happening, when we were coming and going 3-4 per day!

Very disappointed with this property. It was convenient to where I needed to be, but otherwise very disappointing for a Marriott!

Partner

10/10

Exceptional

09 Jul 2026

Brittney

The room was so fresh and clean, spacious and came with everything you need.

The staff were friendly and helpful

The amenities were amazing and so was the breakfast - lots of options!

Partner

4/10

Poor

08 Jul 2026

Don

Location was fair. Could get to most events timely. What I didnt care for was the attitudes of some staff members. Mainly Valet attendant and 1 desk associate. We didnt feel natural courtesies were met. Valet is too small and congested and over prized for the service you get. Customer had to wait in the driveway area for their vehicles. Just a mess and kids were in harms way as well. We were there 4th of July weekend

Family

6/10

Pleasant

08 Jul 2026

Felecia

I’m going to start with the location. The location was perfect and in a good spot close enough to Broadway. That was a plus! The valet parking was a little much and too pricy for a weekend stay $50 per night was a little too much. Check in was a breeze. I called and was told that I could check in early at 1PM but people in my party were able to check in at 11/12 so that was a bit disappointing. Now in to the hotel itself. The place looked new but needs to really be cleaned. To start, this is a pet friendly hotel. And with knowing that I was not thinking that every single room would be a pet room. Well every single room was considered and had occupied a pet before. The carpets in the hallway leading to the rooms were more than filthy. My room had two gigantic stains of some sort on the carpet. They wanted me to switch rooms so someone could come shampoo the carpets but why wasn’t that done prior. The linen on the bed had what looked like smeared blood stains on them. Took the blanket to the front desk and they sent the housekeeper coordinator to switch out all of the linen on both our beds. He confirmed that the housekeeper for that floor is always rushing when cleaning . They had to send someone to even vacuum our floor the first day upon checking in. There was even what appeared to be pet poop in the hallway on the carpet. Great hotel location but cleanliness is very much lacking. All of this was mentioned to front desk check in staff. Please clean this place so it’s better

Friends_and_family Family

10/10

Exceptional

06 Jul 2026

Aron

Enjoyed our stay very much

Partner

10/10

Exceptional

06 Jul 2026

Theresa

Customer service, spacious rooms and cleanliness were all top-notch!

Family

10/10

Exceptional

05 Jul 2026

Luis

👍

10/10

Exceptional

05 Jul 2026

Leon

The stay was great. The room was very nice. The third party valet was great as well. Hopefully, I will have time for the Weber experience. The location is about a mile from Broadway. Short drive, but because of the Holiday, traffic was horrible. Still a nice stay at the hotel.

Friends_and_family Family

6/10

Pleasant

01 Jul 2026

Claudia

Thank you

Partner

8/10

Excellent

01 Jul 2026

Rayza

Clean room and good breakfast

Family

10/10

Exceptional

30 Jun 2026

Donna

Love the staff, the breakfast buffet and the restaurant on property.

Family

10/10

Exceptional

30 Jun 2026

Jacquelyn

Our room was spacious and clean. The beds were super comfortable and the shower had the best water pressure. Breakfast was delicious and coffee was spot on. Not one complaint and would highly recommend. Only suggestion would be for them to put a mirror in the main area or the room for getting ready. But that’s minor!

Friends

10/10

Exceptional

30 Jun 2026

Forest

Great hotel. Room was super spacious and loved the kitchen and bathroom.

Friends_and_family Family

8/10

Excellent

28 Jun 2026

Kathy

The staff was amazing and the rooms were large and clean.

Checking in was difficult because there is nothing in the first floor to tell you that you need to check in on the fifth floor.

The USB ports did not work in our room making it difficult to charge electronics.

Friends_and_family Family

10/10

Exceptional

22 Jun 2026

Laura Natalia

The staff is friendly, the breakfast is variable and the place is clean

Friends_and_family Friends

10/10

Exceptional

20 Jun 2026

Sheri

The room was top notch! Room was clean-extremely clean!! Location was perfect!

The complimentary breakfast was not good. The food was not fresh and the stock of food and coffee was not replenished quick enough.

We were not happy about the valet parking at first, but ended up appreciating the service.

Partner

10/10

Exceptional

20 Jun 2026

Lindsey

This was a great one night get away for our anniversary. The staff was very friendly, it was clean, and very close to downtown.
There is required valet but it was worth it and made things easy!

Partner

10/10

Exceptional

20 Jun 2026

Lauren

Hotel was very clean, bed was comfortable, room was spacious! Had everything i needed.

Friends_and_family Family

10/10

Exceptional

19 Jun 2026

Taylor

I have stayed at this property twice and I have always had great experiences.

Family

10/10

Exceptional

18 Jun 2026

Jeff

Fantastic. Will stay again.

Friends_and_family Family

10/10

Exceptional

17 Jun 2026

yetsy

Es maravilloso

Friends

10/10

Exceptional

17 Jun 2026

Randy

We loved everything about our stay in Nashville. Thank you to everyone who helped us out.

Partner

10/10

Exceptional

16 Jun 2026

Maciej

value and location

Family

10/10

Exceptional

15 Jun 2026

candice

Staff was so unbelievably nice, helpful, and friendly. I’m terrible at names but literally everyone was wonderful. I had a tampon emergency and the lady at the front desk in the lobby handed me 4 tampons, for free! Made my night. Rooms are very spacious and clean. Cold AC and hot showers. Very happy with our stay and would stay again if in the area. Prices were pretty good too. Did not get to try the bar unfortunately but the surrounding areas had lots to do. Great stay!

Partner

8/10

Excellent

15 Jun 2026

Aleli

Staff was very professional and provided assistance in a friendly

8/10

Excellent

15 Jun 2026

Yolanda

The hotel itself was nice. Location to downtown was good. Breakfast was really good and the staff at breakfast were great. Didn’t like that we had to pay for parking. $50 per day plus tax. We stayed a total of 32 hours at the hotel and paid $116 in parking fees! Probably consider another hotel when we’re in Nashville again.

Partner

10/10

Exceptional

13 Jun 2026

Moneil

Friendly staff and excellent hotel. The surrounding neighborhood isn't the best, but the hotel is wonderful.

Self

10/10

Exceptional

13 Jun 2026

Rudy

Very clean and friendly staff

10/10

Exceptional

10 Jun 2026

Tara

We had a great visit! Thank you

Friends_and_family Family

10/10

Exceptional

10 Jun 2026

Beverly

Staff great!!! Location perfect

Self

10/10

Exceptional

10 Jun 2026

Brittany

Lovely hotel.

Pet

8/10

Excellent

09 Jun 2026

Cindy

We were there for four nights and our room was never cleaned during our stay.

Partner

8/10

Excellent

07 Jun 2026

Brenda

The staff was super friendly
The area around was close enough to the downtown area loved that there was a 7/11 near the hotel to stock up on essentials

Partner

10/10

Exceptional

06 Jun 2026

Shanarah

My stay was great, I will return

10/10

Exceptional

04 Jun 2026

Doreen

Staff was very pleasant. Rooms were very clean. Perfect location, close to everything.

Friends

10/10

Exceptional

04 Jun 2026

Karanveer

15 minutes walk to broadway/downtown.

Self

2/10

Poor

03 Jun 2026

Terri

First, there isn’t a restaurant and the free breakfast is at a bar. There were dirty coffee cups in a cabinet. No place to put your clothes. Had to lay clothes on a stand. There wasn’t a pool or balcony. Will never stay here again.

10/10

Exceptional

03 Jun 2026

Cindy

This was my first stay at Towne Place Suites and it will not be my last. Angela was great at check in & check out. Despite being manning the desk by herself, she was friendly and efficient with everyone.

Quindel was kind and personable. Super quick to help with my one small bag.

Around 1 am the A/C unit had leaked onto the floor which was not a good thing to discover accidentally. Ozell moved me to a leak-free room and I slept well the rest of the night. Thanks to him for rescuing me.

I loved the layout of the kitchen in the room. Very handy when eating meals in the room.

The breakfast offered the classic American breakfast with eggs, sausage and make your own waffles.

The sleeping area & bathroom were spotless, always nice to find. Overall a 8/10 stay.

Self

10/10

Exceptional

01 Jun 2026

lashon

Great experience perfect room. Spacious clean and well stocked kitchen.

Partner

10/10

Exceptional

01 Jun 2026

Aletha

The staff was very accommodating and helpful with check in....I will stay again!!!

Self

10/10

Exceptional

31 May 2026

Donald

Everything went smoothly

Family

8/10

Excellent

25 May 2026

Marquette Lamar

Great Location

Family_with_children

10/10

Exceptional

24 May 2026

JACK OR JULIE

Great place and good location. Loved the kitchenette & full size refrigerator - nice bonus! Be prepared to pay for parking - rather pricey😝. And would have enjoyed the beautiful bar setting, but their hours were only 5:00-10:00 and with all of the activities around Nashville, unable to fit it in. Please extend hours - maybe start @ 4:00 and end at midnight??

Family

6/10

Pleasant

24 May 2026

Craig

I didnt like the valet parking which they charge you an extra 50 dollars for and have to wait while you requested the car 25 minutes prior.

Partner

10/10

Exceptional

20 May 2026

Hannah

Our stay at Towneplace Marriott was nothing short of amazing. This is seriously one of the CLEANEST hotels that iv ever been to. This hotel takes pride in their name and it shows! The rooms include literally everything that one may need during a hotel stay.
The staff on the 5th floor were super accommodating and helpful. The continental breakfast was pretty average but had tons of options to accommodate many different ppl. Checkin/out was completely seamless. I wanna stay here again asap !!!

Partner

10/10

Exceptional

18 May 2026

Alexys

Ice machine wasn’t functioning on the 6th floor, other than that everything was great.

Partner

6/10

Pleasant

15 May 2026

Yousef

The rooms were very clean and nice, however the front desk employee Coral is the rudest most unbearable front desk employee I have ever come across. When we checked in her rude attitude automatically made us think the hotel was going to be as nasty as her attitude. You can be walking in the hallway and she will give you a bad look or have something to correct you on. Thankfully the rooms were nice and spacious, because the breakfast unfortunately was as bad as her attitude. Anyways- if you don’t care for good service I would book at this hotel, otherwise take your stay elsewhere.

Partner

10/10

Exceptional

13 May 2026

Scott

Great outdoor bar deck for nice evenings. We only had breakfast one there as we are late sleepers, but it was adequate. Since I was not happy with the first room assignments, no grab bars, we were upgraded to a king suite with the grab bars that I needed. Room was very nice. Restaurant was typically bar food, nothing outstanding. We were very happy with the hotel in general.

Partner

10/10

Exceptional

10 May 2026

Joshua

Staff was friendly and efficient. Room was spacious and clean. Great!

10/10

Exceptional

09 May 2026

SUZANNE

This hotel is FANTASTIC!! We will stay over and over again. The staff is unbelievable, so kind and accommodating. Food was delicious and so many options. Neighbourhood was safe.

Partner

10/10

Exceptional

05 May 2026

Bing

Very convenient place to stay for business and leisure. Close access to HW, short distance from supermarket.

Self

10/10

Exceptional

26 Apr 2026

Brashonda

Came for my birthday weekend and I must say it was a great stay. The staff was nice and pleasant. The hotel was clean and the breakfast was convenient. I highly recommend this hotel.

Partner

10/10

Exceptional

23 Apr 2026

SANGCHEON

The room was so clean and staff were friendly.

Family

10/10

Exceptional

22 Apr 2026

Peter

Great staff. Clean room. Average breakfast.

Partner

10/10

Exceptional

19 Apr 2026

Jason

Great place and great staff

Partner

8/10

Excellent

13 Apr 2026

Teresa

I think that the person who ran the bar should’ve been on top of things. And they need to also consider people who drink tea. There wasn’t any black tea ever very future choices. Overall, probably a little bit above average.

Friends

10/10

Exceptional

12 Apr 2026

Issac

Love it clean and the best bed I have ever slept on.

10/10

Exceptional

12 Apr 2026

Sarah

Breakfast was okay ✅

Family

6/10

Pleasant

11 Apr 2026

Argenis

Desayunos muy Basico y el precio del estacionamiento 45 $ por noche demasiado abuso

Partner

8/10

Excellent

11 Apr 2026

Michael

Everything was fine with breakfast. The bar was great. The food was average, not great.

Family

10/10

Exceptional

10 Apr 2026

James

Clean and fresh room. Staff was very courteous and pleasant. Parking was good.

Partner

10/10

Exceptional

09 Apr 2026

Robert

Great

Family

10/10

Exceptional

04 Apr 2026

Patti

Room was clean and the breakfast provided by the hotel was excellent.

Family_with_children

2/10

Poor

29 Mar 2026

Kimmie

I’m still awaiting a response from a manager to reimburse the first nite stay as I came to celebrate my 1 year anniversary with my husband and had to sleep in separate beds and my room was booked and paid for in advance. I would like to be reimbursed for 1 night.

10/10

Exceptional

27 Mar 2026

Karen

This place is very very clean. The accommodations are wonderful. Breakfast is great and the staff are very friendly and helpful

4/10

Poor

23 Mar 2026

Toni

Staff was awful

Friends

10/10

Exceptional

22 Mar 2026

Michael Lisle william

Great place close to down town was perfect for our trip

10/10

Exceptional

22 Mar 2026

Evan

Nice place. Close to down town. The staff was friendly. The place felt

10/10

Exceptional

22 Mar 2026

Amber

Everything was great.

Partner

10/10

Exceptional

21 Mar 2026

Mariah

Excellent place to stay. Within walking distance to alot of places. Beautiful city views.

Family_with_children

10/10

Exceptional

14 Mar 2026

Mark

Convenient location. Close to downtown. Nice bar and complimentary breakfast. Relatively close to Nashville airport

8/10

Excellent

14 Mar 2026

Kristi

The hotel was very nice, clean, radish to so so as far as friendly staff, really did NOT like the pay to park cost $45/nt self, nor the lot location for it. Won’t stay here again because of it.

Self

6/10

Pleasant

13 Mar 2026

Christopher

Great

Friends

10/10

Exceptional

12 Mar 2026

Desiree

Nice