Name: Palazzo Bellini
Address: Via Salvatore Tomaselli 11, Catania, IT

2/10

Poor

14 Jul 2026

Payton

We were extremely disappointed with our stay at Palazzo Bellini in Catania. We booked this B&B because of its excellent reviews, so we were genuinely surprised that our experience was so different.

There was no one at the property when we arrived. Instead, all of the check-in instructions were sent via WhatsApp. While this worked, it felt very impersonal for a bed and breakfast.

The room was not clean. The bedsheets had hairs and stains, the towels were stained, had a blue/green tinge, and smelled unpleasant. The shower was dirty with visible grime, and the alternating colour LED light in the shower was a strange touch that didn’t make up for the lack of cleanliness. The bedside table was also coming away from the wall, making the room feel poorly maintained.

The Expedia listing advertised a 24/7 airport shuttle, but this simply meant the hosts would arrange a taxi, which is not a shuttle service. Breakfast was also served at a café around the corner rather than at the B&B, something that wasn’t made clear when booking.

We always rely on reviews when choosing accommodations, so this stay was especially disappointing. Unfortunately, due to the cleanliness, poor maintenance, misleading listing, and impersonal experience, we would not stay here again or recommend it.

Partner

10/10

Exceptional

05 Jul 2026

Rubab

Place was super clean olace, great ac, view if the park (villa bellibi). two convenience stores right around the corner. Also close to the main street, where one can find ATMs and such. Easilt accessible as well, even without a car. We took an alibus from the airport to the stop \"etnea poste\" and then just walked 7minutes or so. We rhought the limited reception hours would be problematic, but they fixed all of our problems regardless.

Partner

10/10

Exceptional

26 Jun 2026

Julie

This was a very good location to stay in when visiting Catania. The hotel is tidy and has a nice shared terrace area and kitchenette with coffee, tea and treats. The cleaners were lovely and helpful!

Partner

6/10

Pleasant

22 Jun 2026

Jeannette

This Band B is nothing like its advertised. I chose it mainly because it said there was 24 hour airport transfer available. There was not. An agent messaged me on WhatsApp and said she would order us a taxi and that it would be 22 euros. It was 25. The property is only staffed from 9am to noon. We had to get codes to enter. It looks like they're trying to install a lift but it's not operational. The stair case up is dark and dirty with dead plants in pots
The room was. The bed was soft but the pillows were lumpy and hard. The bedside shelf was broken and hanging from the wall. On the positive side, it was air-conditioned, and located next to a nice park.

Partner

10/10

Exceptional

30 May 2026

Simon

Super
Location, nice room

8/10

Excellent

29 May 2026

Gabriella

Palazzo Bellini is a centric place with large, clean and spacious rooms. For the moment the stairs rail and area is under construction or remodeling. My room was on a third floor with a small and nice balcony to the street, although tired to go back to the room after exiting in the morning. The only people I had interaction was with the cleaning ladies or through WhatsApp.
Breakfast was serve in a coffee shop, in the corner and it was very good.

Self

10/10

Exceptional

23 May 2026

Andrew

I enjoyed my stay, was very quiet so managed to sleep well. The staff were very helpful and the room was clean. The breakfast was outside in a cafe very near the hotel which was open 24 hours, so you could have breakfast any time you want which was ideal if you had an early moring excursion planned.

Self

2/10

Poor

16 May 2026

Nate

This place is terrible. The bed is terrible, the location is rough, the staff is terrible. Over all the experience was terrible.

We were promised breakfast, and there was a half working coffee machine and a couple wrapped muffins that were not restocked. The room had bugs, and they did not go away. The bathtub was disgusting and took forever to fill up. Also a moth flew out of a jet when we turned it on. The bed was terrible to sleep on and folded like a taco. My wife and I didn’t sleep well at all. The sheets on the bed kept coming off because they were too small on the bed.

If that wasn’t the worse part, they claimed to need a “tourist tax” the day before we checked out. This was not included in the listing and was really aggravating. It’s not the end of the world to pay 30 euro, but it was just dishonest. When I tried to say it wasn’t in the listing they showed up to the room demanding to pay. The staff also was never on site unless they needed our money. The TV also wouldn’t connect to the WiFi and so you were limited to prime video for entertainment. Not the end of the world but this place boasted “free WiFi.” The bed side tables were being held on by two screws into drywall. One strong push and they fell off.

This was a miserable experience. Do not go here. Save your money.

The few good things were that the shower was nice, and they restocked towels. They also gave us a few meal vouchers for a coffee shop down the road. That place I would highly recommend.

Partner

10/10

Exceptional

16 May 2026

John

Great location staff good and breakfast vouchers for near by cafe were terrific.Eady to get to so many places.Staff very helpful.

Partner

10/10

Exceptional

07 May 2026

Richard

Very nicely renovated space inside a larger older building. More of a B&B than a full service hotel but priced accordingly. Be sure to clarify your arrival time.

Partner

8/10

Excellent

01 May 2026

Richard

Location across the street from a very nice public garden. Good access to the sites and neighborhoods of Catania. Catania exceeded my expectations with friendly staff at the restaurant and bars we visited. We did not have much interaction with staff but that wasn't necessary. They booked a ride to the airport at a fair price. The internal stairway leading up to the rooms was a. it rough, being under renovation.

Partner

8/10

Excellent

12 Mar 2026

Saishalie

Me and my husband stayed in the romantic room and it was very nice. They put heart shaped ballons, fake flower petals and little love decorations around the room, it was a nice touch. Sheets and towels were clean, the hot tub has Bluetooth capability which was very nice. The only thing I think would be better is if they get a firmer mattress, it's too soft, you sink right in it. There are no employees that stay on premises but they are very responsive through text/WhatsApp. All in all it was a good stay :)

Partner

6/10

Pleasant

22 Feb 2026

Aldo

We stayed for six nights. The reception desk is rarely staffed but the check-in instructions via What’s App were clear. Our room was a bit small with tight spaces for two adults with two pieces of luggage to open. There were no chairs and only a small stool, naturally because of the limited space. The wardrobe is of limited use because of tight space and very high top hanger bar. Aircon worked well. The staff kindly provided us with towel changes every day and on request quickly provided us with a table and two chairs for the balcony. The bathroom was clean but had no counter space for personal effects. The common area is a nice space with coffee and other amenities, but not stocked regularly. The B&B location is excellent: next to the beautiful Bellini garden and close to Via Etnea and many good restaurants. Breakfast coupons were provided for a coffee and a pastry at a nearby cafe. On the whole, an ok place for short visits.

Partner

10/10

Exceptional

16 Feb 2026

Shayla

The lady’s of the hotel were kind and very accommodating! The stay is beautiful. You get vouchers to the local cafe, which is delicious and quaint. Also, it’s right near the garden across the street from the hotel! I also loved the romantic room ❤️ 10/10 stay!

Leisure Partner

2/10

Poor

02 Feb 2026

Jennifer

Staff support wasn't originally lacking, it was good. However, was bitten by bugs in the bed and still have the lacerations on my legs a month later. Tried to speak to them about compensation and they said its not their problem... Expedia was helpful but I would never stay here again. Much better hotel just down the road.

Business_and_leisure Self

10/10

Exceptional

19 Nov 2025

Elena

Beautiful place, clean and spacious. Located in a central location, a short walk to the centre of it all and yet, quiet at night. Nicely appointed with both a private balcony and a common area. Easy check in instructions, well communicated by the staff.
Highly recommend.

Leisure Partner

10/10

Exceptional

04 Nov 2025

Alfio

Easy to walk to the city center!

10/10

Exceptional

22 Oct 2025

Paul

Was a great property and the staff were exceptional. They went out of their way to accommodate us. Two things to note. There are three flights of stairs to climb and get luggage up. Also, be sure to check your hot water as the heater might be off. Once they turn it on, you will have plenty. We highly recommend and would stay here again.

Business_and_leisure Partner

4/10

Poor

04 Oct 2025

Bi Bi

No cups, instant tea/coffee.
The towels are stiff with stains.
The direction to the property is not clear.
No staff is available in sight until next morning after 9.

Leisure Self

4/10

Poor

03 Oct 2025

Laura

The hotel and room was nice. However the bed had a hole in the middle so you rolled into the middle of the bed. Also the pillows were big and hard. The sheets were rough and scratchy. We did not sleep almost all night here. The bed should be the most important item in the room! There was no counter space in the bathroom to put your items.

Leisure Partner

6/10

Pleasant

18 Sep 2025

Jacqueline

The front desk was staffed for a few hours a day, and outside of those hours were to be contacted via a social media app. For the first few days of our stay, the keycode to open the doors kept expiring, and I was unsure any staff would get a message quickly to let us in. I let them know when we were going out, kept my phone charged, and they were responsive. Also, there was flooding during our stay, and the hotel needed to turn off all power and water for an entire day to fix it. I wish I could give a better review because the staff was friendly and helpful.

6/10

Pleasant

01 Sep 2025

Michael

It was a mistake…

Leisure Family

10/10

Exceptional

20 Aug 2025

Zane

We loved our stay, the room was amazing! the only note is that the air conditioning is very loud, I think it is becaude of the acoustics of the room, but we got use to it, so not a deal breaker.

Leisure Partner

10/10

Exceptional

14 Aug 2025

Safa

The property was beautiful from the moment that you enter. The room was very comfortable, particularly the bed. AC was perfect, bathroom was spacious and beautiful, and the ceilings were mesmerizing to look at. Located in a quiet area across from a park and very convenient to walk down the road to town for food and shopping.

Leisure Self

10/10

Exceptional

13 Jun 2025

Nicole

I asked the front desk to store our luggage while we explored the city and they were happy to help. Friendly and helpful service at check-in. The location is right next to a beautiful and large park in central Catania and we felt safe coming & going. We stayed one night on our way back to the airport and it was easy to get pickup and drop off.

Partner

10/10

Exceptional

25 May 2025

Alisha k

Great find + Place to stay!

We spent 3 nights in Catania, and enjoyed our stay at this hotel. It was secure, small, and in an easy location. The hotel was also very responsive to our questions + let us check in early! A bonus is you also get a free breakfast at a cafe about a block away, and that was easy and delicious.

Partner

2/10

Poor

17 May 2025

Toni

Stay Somewhere Else!!!!

We stayed at this hotel the last 3 nights of a 3-week holiday, and I would not recommend this place to anyone. There were two of us, yet they refused to give a 2nd key card, even though I told them my husband and I had individual plans and needed it. I travel extensively, and this is the first time I have incurred such a lack of accommodation from an establishment. We stayed in the suite that offers a hot tub; however there was no hot water, and I had to resort to sponge bathing. They finally succeeded on our last night in getting warm water, but I was only able to fill the tub to a mere two inches before it ran out; so spending any extra money on a room with this tub is ridiculous.

Partner

10/10

Exceptional

12 May 2025

MARJORIE

So happy with our stay. The property is walking distance to the center. The property is very clean .

Family

10/10

Exceptional

10 May 2025

David

Very nice

Very comfortable and peaceful walkable

Partner

10/10

Exceptional

28 Apr 2025

Adele

Lovely clean room in a good location!

Great room in a good location. Check in was easy with details sent via WhatsApp. Lovely and clean with nice views over the park. Bed was comfortable and good to have a fridge in the room and a shared basic kitchen to make a coffee. Breakfast was good at the nearby cafe. You get to choose one sweet or savoury pastry and a drink in exchange for a voucher left in your room.

Partner

10/10

Exceptional

28 Apr 2025

Nicholas

Excellent stay. The room was spacious and quiet and in a perfect location. Highly recommended.

2/10

Poor

30 Mar 2025

Sorin

Complete lack of service. Would never stay again.

10/10

Exceptional

21 Mar 2025

Sarah

The hotel managers were great at communicating our arrival time and showing us how to access the property after hours so we could go caddy-corner across the street and grab dinner after a long flight. The room was small but absolutely gorgeous and I loved the balcony. We received a breakfast voucher for the same cafe we went to for dinner and everything there was wonderful- save some room for dessert because they have so many beautiful and delicious desserts. There is a giant and beautiful city park literally across the street that we strolled through after dark and felt completely safe. It was a great stay, even just for the one night.

Business_and_leisure Partner

10/10

Exceptional

18 Mar 2025

Inga

Perfecr place to stay in Catania!

Business_and_leisure Family

10/10

Exceptional

27 Feb 2025

Carol

Safe location, short walks to most things, very clean apartment. My bed linen had that lovely line dry fresh smell.
Breakfast at the cafe is typically Italian, and staff kind and friendly.

Self

10/10

Exceptional

04 Jan 2025

benjamin

Great location in Catania

Fantastic location that’s great to walking to everywhere, right next to Bellini Park. We had a very delayed flight and the staff gave good instructions to check in ourselves. It was really difficult to find parking at night though so do consider that cos it’s a very popular location in Catania.

Partner

10/10

Exceptional

01 Dec 2024

Walter

The kitchen area had a hot plate and microwave but no pots pans plates so we couldn’t use them. Also had a nice patio outside the kitchen
The room was spacious and the 2 doors with combination locks in addition the the room door lock made it feel secure even though there was no in room safe
Overall a nice place to stay

Leisure Partner

8/10

Excellent

14 Oct 2024

Mary

The only negative was that breakfast was down the street at a local restaurant not on the property

10/10

Exceptional

23 Sep 2024

Stephanie

Great properly with lovely rooms. Lots of stairs to get to the hotel but very convenient location. They went out of their way to make our stay feel special. They responded quickly and answered all our questions on what’s app. We really enjoyed our stay!

Leisure Family

8/10

Excellent

19 Sep 2024

Stacy

The rooms and property were very clean. They are also in an ideal area for walking to see nearby sights.

One of the two rooms we had was not good at all. The air conditioning didn't work and the shower flooded because it was backed up. So one room was excellent, one was terrible. I imagine this is a rare occasion in this place but it was very unfortunate for one of our rooms to have issues.

Leisure Friends

10/10

Exceptional

14 Sep 2024

Peter

This was a lovely hotel and the staff were wonderful.
Bear in mind if you stay, there are no staff working there, so you should organise to meet at a specific time. I didn't do this, but staff arrived about 20 minutes after I rang the door bell.

Also, staff have very limited English language, but with lots of hand gestures and Google Translate, we got there.
The room was lovely, quiet, and safe.

Self

10/10

Exceptional

31 Aug 2024

Maria

We loved it !! Clean and classy

10/10

Exceptional

13 Aug 2024

RUBEN

Room and property were in excellent conditions. The rooms are located on the second floor of the building and there is no elevator. (at least we didn't find it nor look for it). We pack light, so we don't have a problem with taking the luggage through the stairs. In our case, all the interaction with Palazzo Bellini was through WhatsApp. They told us where to find the key to our room and how to get in. If I have any questions, I ask them through WhatsApp and they reply to me quickly. A/C was good and our room had a jacuzzi that we enjoyed. Breakfast was in another location close to the property. Metro station and City center are about six minutes walking distance. We definitely can stay there again if we visit Catania.

10/10

Exceptional

11 Aug 2024

James

We stayed here for one night at the end of our trip to Palermo. The hotel is just a few streets away from Via Etnea and the main attractions, making it a convenient location.

You'll also find a café, a convenience store, and a supermarket all within a block or so.

The room and communal areas were spotlessly clean and well-maintained, with cold air conditioning providing a refreshing break from the heat.

Overall, this hotel offers cleanliness, comfort, and a great location, all at a good price. It's within easy walking distance of the main tourist areas and restaurants. An Uber Black to/from the airport cost us €26 each way. A great choice for a short stay.

Leisure Partner

10/10

Exceptional

09 Aug 2024

Robert

The hotel was beautiful and parking was easy on the street. Cost us €4 for the night. My only issue with the space was the hot water running out almost immediately in the shower. Not sure what happened there…

The space itself is brand new and very nice!

Leisure Partner

8/10

Excellent

24 Jul 2024

Jackie

Great little boutique hotel

We were able to check ourselves in without a problem (flight delay/reroute due to Etna meant a severely late check in for us). They were extremely responsive- even late at night to all of our questions. The whole room/floor of rooms is recently renovated and gorgeous! The bed was very comfortable and the shutters closed to keep the room dark and let us sleep in in the morning! We enjoyed a DELICIOUS breakfast in the morning at the corner cafe which was included in our stay. The hotel is right across from a park and walking distance to a grocery store. Less than 10 minutes gets you to the walking area at night where you have plenty of restaurants to choose from. Only downfall was that we couldn’t get the AC to work that well so it was hot trying to sleep.

Friends_and_family Family

10/10

Exceptional

01 Jul 2024

Richard

Incredible property! Enormous room with very comfortable furnishings on par with any five star option. Room includes breakfast, which is made available at a famous restaurant across the street. Staff was very friendly and accommodating, large common areas, including a kitchen and an outdoor terrace. The hotel is centrally located and across the street from the view of Mount Etna.

Leisure Partner

10/10

Exceptional

10 Jun 2024

Riad

It’s well located, neat Clean and modern facility

Leisure Family_with_children

10/10

Exceptional

07 Jun 2024

Clara

Once we found the hotel, everything else was great! We would come back again!