Santuzza Hotel Catania

Italy , Sicily
CATANIA, Via Etnea, 270
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50 reviews shown

10/10

Exceptional

31 Oct 2025

Jenny

Its a beautiful 18th century building with views of Etna from the balconies. Exquisite

Leisure Family

8/10

Excellent

09 Oct 2025

Wade

The room was nice and clean. No hand soap in the bathroom, just packets of shampoo. No coffee pot.
Its a good 2 day stay place.

Leisure Family

8/10

Excellent

06 Oct 2025

Bashar

Old rooms, clean, good enough breakfast, excellent location, water pressure is excellent

Self

8/10

Excellent

26 Sep 2025

Suzanne

The location of this hotel was better than I expected. Very convenient to many things tourists are interested in. The door to my room was extremely hard to open.

Leisure Self

8/10

Excellent

04 Sep 2025

Darren

Perfect for a city break.

Nice hotel, excellent location, in the city and near the airport, friendly staff, good breakfast, bathroom could do with being renovated, other than that very good.

Friends_and_family Family

6/10

Pleasant

08 Apr 2025

Karen

Bathroom very outdated and did not have good drainage, could smell cigarette coming in

Partner

6/10

Pleasant

04 Apr 2025

Darren

The location of the hotel was nice, but my room was right directly behind reception, and at 6am every morning I was rudely awoken by the staff that worked there laughing and joking making extremely loud noise with no concern for guests that was staying there, one morning at 0545 the guy was scraping the walls directly outside my room above my door as they were plastering and painting.. very rude in my opinion

The room itself was very old, unkept and basic, the shower head was broken so you have to hold the shower at all times and the toilet flush kept breaking. Other than that the room was fine got the price paid

The breakfast was a waste of time, the most limited selection of items I’ve ever seen for a continental breakfast fittting all items on a very small table.. the coffee machine kept on breaking and when it did work, it tasted like cleaning fluid

All in all I’d recommend you find another hotel and use this one if there are no better options

Leisure Friends

6/10

Pleasant

04 Apr 2025

Matthew

Although very friendly staff with nice communication and helpful my door card stopped working the accommodation has been let down by the early morning noise levels.
All rooms on the 1st floor are adjacent to the reception with very thin walls, therefore every conversation is heard. Some mornings music can be clearly heard playing from reception as early as 6am and on one occasion some walls were being replastered outside rooms at 7am. This quite clearly seems the norm from staff which is unfortunate.
The rooms are spacious, clean and basic which suited our trip just fine and matched the price paid (April). A basic breakfast is included but not used as the coffee machine was broken/leaking water most mornings, therefore we used the various available cafes along the street outside.
Overall a affordable pleasant building on a busy street with plenty of amenities just let down by the very early rude awakenings.

Leisure Friends

4/10

Poor

21 Feb 2025

alan

Tired and old

Leisure Friends

6/10

Pleasant

02 Dec 2024

Colin

Friendly staff & the Best Location! Rooms and Old and need to be Refurbished. I stayed in Sicily for weeks and tried different hotels and rooms to rent, this was the best of a bad bunch! It very hard to find a good hotel in Sicily unless you spend Big Big Money! Hotels are so Overpriced in Sicily and you get very little for your money. Yes I would stay here again. Unfortunately there was no lift and the hostel in on the Top floor of a high building but if you are fit then that’s ok. I lost the room card and kindly they did not charge me ! This is an open and honest review! If it helps you will see my Guided Tours from Sicily with my Tips and Recommendations on You Tube @ Travel with Col

Leisure Self

4/10

Poor

09 Nov 2024

Nida

It is very bad, old and the reception is not comfortable. I spent a night as if I was in a prison. I do not recommend it at all. It does not deserve a single star.

Leisure Family_with_children

8/10

Excellent

29 Oct 2024

Darran

It was very quirky and very central and the longer I stayed the more I liked it.

Leisure Self

6/10

Pleasant

27 Sep 2024

Thomas

Great location, basics rooms but as expected.

Leisure Friends

10/10

Exceptional

11 Sep 2023

Karine

The location is close to everything.

10/10

Exceptional

10 Sep 2023

Karine

The location of this hotel is excellent. I went back to my room to rest or refresh. Then I went out again. There is a cinema next door. The main department store is a block away.

Leisure

2/10

Poor

08 Jun 2022

Elena

Can't sleep, can't breethe

It can't be a 3 star hotel, simply can't.
- the floor was dirty all the time, I think, tiles are crumbling.
- one of the doors in the shower cabin was absent and therefore each shower created a little flood in the bathroom.
- there was no soap. Only sachets with shampoo and shower gel so there was always mess on the sink due to gel spills.
- AC didn't work. We arrived late on the first night and realized that it is more of a fan rather than an AC and spent a nightmare of a night simply roasted in the bed. We couldn't sleep, we couldn't breathe.
- the next night we got a replacement for the AC (see on the picture) that roared like a ford Mustang from the 80-s and also prevented us from closing the door to the balcony (which happens to be to the main street). It was extremely loud due to the open door and we couldn't sleep still as the cooler also failed to cool the room down with the door open to the hot night. I also loved the touch with the bottle to collect the condensed water. It got filled every 2-3 hours and we woke to empty it and if we failed, then there was water all over the room.

It was a torture, we were sleep depraved every night.

Partner

6/10

Pleasant

27 Feb 2020

Verified traveler

location is good,room condition is so-so

Friends_and_family Family

10/10

Exceptional

21 Feb 2020

Grace

Right in the Centre .... very helpful reception desk will definitely return

Business Friends

8/10

Excellent

16 Feb 2020

Verified traveler

central and inexpensive

Hotel is directly across the street from airport bus stop. They moved me down the street from the actual hotel. It’s in front of a busy restaurant but I didn’t have any problem sleeping. Staff was friendly. Central and convenient location, can’t complain at the price.

Self

8/10

Excellent

08 Jan 2020

Sean

PERFETTO

Perfect location..Very helpful staff..Nice clean rooms...Airport bus stop in front of hotel

Partner

10/10

Exceptional

28 Oct 2019

Rona

Good Central Hotel in Catania

Friendly and helpful service. Safe situation and 24 hour reception. We were able to arrive early and leave our bags. Good sized rooms and en_suites. No tea making facility.

Partner

10/10

Exceptional

25 Sep 2019

Anita

Unbeatable location, clean and comfortable rooms

The hotel is in an excellent location, very central and convenient. The staff were very friendly and helpful. Our room was very clean and comfortable, the only downside was that the air conditioning didn't work that well - unfortunately we didn't get the chance to raise the issue with staff as we only stayed one night and left very early in the morning. Overall we enjoyed our stay and I would stay there again in future.

Partner

8/10

Excellent

13 Nov 2018

Kari-Ann

We got this hotel for a day trip to Catania. It was clean. The staff was friendly and let us check in at 8am. We just hung out in the room but didn't sleep there or shower. Don't open the window unless you want mosquitoes to have free reign!

4/10

Poor

14 Oct 2018

Verified traveler

I didnt stay there, they move me to an other hotel that was beautiful place. Im glad that santuzza hotel didnt want my bussiness

10/10

Exceptional

25 Sep 2018

Patrik

Really friendly staff. Great location.

Partner

10/10

Exceptional

12 Sep 2018

Janette

Close to everything

Great location, friendly staff and very clean room. Just too noisy at night with all the traffics.

Partner

10/10

Exceptional

04 Jun 2018

Tung

Conveniently located hotel

BF was suficient to start the day, friendly helpful staff, centrally located, 5 minute walk to Duomo square, 3 minute walk to Roman amphitheatre

Friends

8/10

Excellent

28 Dec 2025

Gunilla

Väldigt trevligt bemötande av personalen

Friends_and_family Family

2/10

Poor

12 Oct 2025

Edo Roberto

The hotel informed me the day of arrival, that ill be relocated in another hotel (Agatha Cosy hotel) due to problem in the hotel i booked. The shower is inside the bed room and the WC and sink is the entrance without any door to separate from the small entrance. There is bad smell of sewer in the room. No isolation from outside, and this is a problem as in the first floor there is a techno dance room. No soap in the bath, only shampoo. No answer about all these complains.

Business

2/10

Poor

11 Oct 2025

andrea

Posto

Business

8/10

Excellent

18 Sep 2025

Klara

Jättetrevlig och hjälpsam personal. Duschen var i lite dåligt skick men rummet i sin helhet var superfräscht med bra AC. Med tanke på priset var vi väldigt nöjda.

Partner

8/10

Excellent

17 Sep 2025

Jean francois

Très mitigé

Emplacement parfait pour visiter la ville, en plein coeur du quartier qui bouge... bar, restaurants, transports, monuments.
Pour autant, grande chambre sommaire, au calme, mais très vieillotte... ils ont essayé de la moderniser mais vraiment pas avec les meilleurs artisants d’italie, si ce n’est pas les pires... porte serviettes mal fixé, paroie de douche trop petite par rapport au bac, applique luminaire posée a l’arrache et qui scintille, clim qui fuie(peine a ete prise de mettre un réceptacle d’eau dessous) carrelage des sanitaires peint d’une manière douteuse pour tenter de moderniser le tout... pour autant établissement charmant, petit dej sympa ainsi que le personnel... L’emplacement relève et sauve le tout

Partner

10/10

Exceptional

04 Sep 2025

Kerstin

Es war ein wunderschöner Urlaub. Das Personal ist sehr freundlich und hilfsbereit. Die Lage ist super und die Busverbindung auch. Wir würden wieder kommen. Vielen Dank an das Hotel

Leisure Family_with_children

2/10

Poor

09 Jul 2025

dave

Très décevant comme hôtel, Presence de fourmis sur le plancher, pas de siege pour le banc de toilette et difficulté pour communiquer car le préposé parlait en italien seulement. Pas de parking disponible contrairement à ce qui est indiqué dans l annonce.

Leisure Self

10/10

Exceptional

02 Feb 2025

Gaetano

Ottima struttura

Leisure Family

8/10

Excellent

30 Dec 2024

UMUT BARIS

Çalışanlar gayet samimi ve güler yüzlü. Otelin konumu muhteşem. Otopark imkanı yok. Otelin biraz bakıma ihtiyacı var.

2/10

Poor

28 Oct 2024

Arminda Di

Je ne recommande vraiment pas cet établissement nous n avons pas pu dormir des 2 nuits il y a un moteur d eau qui se mets en route toutes les 2 minutes la chambre 6 est à proscrire. Niveau propreté n en parlons pas ( poussière, taches, salle de bain, pas de protège matelas ect ect ) les seuls points positifs sont la localisation et la réception 24h/24 et les jeunes qui sont présents sympathiques . Établissement qui a du avoir du charisme il y a de nombreuses années. Ce n est vraiment pas un 3 étoiles je dirais à peine une . Cet établissement n est pas à l image d Expedia

Leisure Partner

4/10

Poor

16 Oct 2024

Giusi

Nel bagno non era presente la carta igienica. La struttura era sporca.

Leisure

4/10

Poor

15 Oct 2024

Nilza M

Estadia na Catânia.

O hotel está muito mal administrado. No quarto dos meus amigos a chave não funcionou e levaram 2 dias para troca - los de quarto. Nos 2 quartos a água do banho não escorria normalmente. O corredor cheio de camas de armar. No banheiro deixam um frasco de sabonete vazio quando já mudaram o tipo de sabonete usado.

Business Friends

2/10

Poor

24 Jul 2024

Oskar

Vi checkade in för en natt då vårt flyg blev inställt. Hotellet ligger i fantastisk miljö men skulle behöva en rejäl renovering. Svartmögel i duschen, granska dåligt städat. Frukosten bestod av rostbröd, yoghurt och croissanter. Kaffet var nescafe i en espressomaskin, smakade riktigt illa. Ac fungerade bra men levde om riktigt mycket. Mycket ljud från gatan nedanför.

Friends_and_family Family

8/10

Excellent

07 Jul 2024

Alessandra

Forza ragazzi!!

Hotel centralissimo con struttura vecchia ma in continuo miglioramento Complimenti ai ragazzi che ci lavorano che fanno di tutto per renderti confortevole il soggiorno Free wifi ottimo
Camera e bagno puliti Colazione basic ma presente sia salato che dolci E poi sei in centro, scendi e trovi le 2 migliori pasticcerie di Catania
Ci tornerò

Business

8/10

Excellent

07 Jul 2024

Alessandra

Forza ragazzi!! Avanti così,😀

Hotel centralissimo con struttura vecchia ma in continuo miglioramento Da apprezzare i ragazzi che ci lavorano che fanno di tutto per renderti confortevole il soggiorno Free wifi ottimo
Camera e bagno puliti Colazione basic ma presente sia salato che dolci E poi sei in centro, scendi e trovi le 2 migliori pasticcerie di Catania
Ci tornerò

Business

2/10

Poor

21 May 2024

Danijel Kolstad

Nasty

Horrible, this might be the worst hotel I’ve ever been to. Nothing works and nothing gets cleaned

Friends_and_family Friends

6/10

Pleasant

22 Apr 2024

pascal

Vétuste

Chambre vetuste sans veritable ouverture vers l'extérieur. Salle de bain en mauvaise état. Bonne localisation malgre tout. Personnel gentil et petit dejeuner buffet

Friends_and_family Family

8/10

Excellent

13 Apr 2024

andreas

ΜΙΑ ΝΥΧΤΑ ΣΤΟ SANTUZZA

ΔΥΟ ΟΡΟΦΟΙ ΑΠΟΤΕΛΟΥΝ ΤΟ HOTEL ΣΕ ΠΑΛΑΙΟ ΚΤΙΡΙΟ ΣΤΟ ΚΕΝΤΡΟ ΤΗΣ ΠΟΛΗΣ. ΔΕΝ ΗΤΑΝ ΠΟΛΥ ΕΥΚΟΛΗ Η ΑΝΑΓΝΩΡΙΣΙΜΟΤΗΤΑ ΤΟ ΒΡΑΔΥ ΓΙΑΤΙ ΔΕΝ ΥΠΗΡΧΕ ΤΑΜΠΕΛΛΑ ΣΤΗΝ ΕΙΣΟΔΟ ΤΟΥ ΚΤΙΡΙΟΥ. ΣΧΕΤΙΚΑ ΑΝΑΚΑΙΝΙΣΜΕΝΟ ΜΕ ΚΑΠΩΣ ΕΛΙΠΗ ΦΩΤΙΣΜΟ ΚΟΙΝΟΧΡΣΤΩΝ ΧΩΡΩΝ. ΤΟ ΠΡΩΙΝΟ ΚΑΛΟ ΜΕ ΠΟΛΛΕΣ ΕΠΙΛΟΓΕΣ . ΤΟ ΠΡΟΣΩΠΙΚΟ ΕΥΓΕΝΙΚΟ

Business

8/10

Excellent

08 Jan 2024

Manuela

Centralissimo e particolare

Struttura centralissima in un palazzo antico.
Stanza ampia, con fantastico soffitto decorato, con vista su villa Bellini. Quadri particolari in tutta la struttura. Il bagno ha alcune cose da rivedere (problemi per scaricare l'acqua nel wc, phone che a volte si blocca, tubo doccia non regolabile). Piccoli accorgimenti da poter risolvere.
Lenzuola e tovaglie pulitissime ma la pulizia in generale è da migliorare (consiglio di affidarvi ad una donna e non al tipo che abbiamo visto pulire).
La colazione è abbondante e la saletta super accogliente.
Nel complesso e per il prezzo pagato ci ritornerei sicuramente.

Partner

6/10

Pleasant

24 Nov 2023

Aldo

Sans commentaire

Leisure Self

4/10

Poor

24 Oct 2023

Emiliea

Blev rykket til et andet hotel, meget skufferne oplevelse, der lugtede af mug og der var meget larm fra gaden.